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311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
20-00173108
Service Request Number: 20-00173108 • Address: 4730 BURMA RD, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-00173108
Address
4730 BURMA RD, DALLAS, TX, 75216
City Council District
7
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-02-19T15:49:36.000
Updated Date
2020-05-27T14:37:00.000
Closed Date
2020-02-19T15:49:36.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71363650901643000,-96.74369568092797000)
Unique Key
500t000000Rl3pCAAR
20-00940312
Service Request Number: 20-00940312 • Address: 10519 SWALLOW LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00940312
Address
10519 SWALLOW LN, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-17T07:35:20.000
Updated Date
2020-09-17T09:44:24.000
Closed Date
2020-09-17T07:35:20.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84727425917212400,-96.69546288183743000)
Unique Key
500t000000ZiGsGAAV
20-00150444
Service Request Number: 20-00150444 • Address: 7866 QUERIDA LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00150444
Address
7866 QUERIDA LN, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-03T00:59:00.000
Status
Closed
Created Date
2020-02-13T09:09:07.000
Updated Date
2020-05-27T15:25:10.000
Closed Date
2020-02-13T09:09:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.96948340090333600,-96.76970915685182000)
Unique Key
500t000000RkCRXAA3
20-00930016
Service Request Number: 20-00930016 • Address: 14139 VALLEY CREEK DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00930016
Address
14139 VALLEY CREEK DR, DALLAS, TX, 75254
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-19T00:59:00.000
Status
In Progress
Created Date
2020-09-14T17:16:55.000
Updated Date
2020-09-17T16:37:25.000
Closed Date
2020-09-14T17:16:55.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.94149800547462000,-96.77948419717535000)
Unique Key
500t000000ZhexcAAB
20-00434994
Service Request Number: 20-00434994 • Address: 12241 OBERLIN DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00434994
Address
12241 OBERLIN DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-12T23:59:00.000
Status
Closed
Created Date
2020-04-28T07:37:39.000
Updated Date
2020-05-27T15:52:12.000
Closed Date
2020-04-28T07:37:39.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91410444353424000,-96.75746961658028000)
Unique Key
500t000000UDDhiAAH
20-00378628
Service Request Number: 20-00378628 • Address: 6100 MISTY TRL, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00378628
Address
6100 MISTY TRL, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T08:07:48.000
Updated Date
2020-05-27T09:36:02.000
Closed Date
2020-04-14T08:07:48.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.96380537171885500,-96.80188423871020000)
Unique Key
500t000000TG0McAAL
20-00444654
Service Request Number: 20-00444654 • Address: 2659 N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00444654
Address
2659 N HASKELL AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-04-29T17:50:19.000
Updated Date
2020-05-27T15:45:31.000
Closed Date
2020-04-29T17:50:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80583217473173400,-96.79119398187942000)
Unique Key
500t000000UDVUSAA5
20-00542416
Service Request Number: 20-00542416 • Address: 8823 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00542416
Address
8823 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-28T23:59:00.000
Status
Closed
Created Date
2020-05-26T09:46:36.000
Updated Date
2020-05-27T06:02:00.000
Closed Date
2020-05-26T09:46:36.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71973723177608000,-96.66824132385854000)
Unique Key
500t000000VE2GNAA1
20-00546732
Service Request Number: 20-00546732 • Address: 9426 ELOISE ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00546732
Address
9426 ELOISE ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-05-26T19:53:09.000
Updated Date
2020-05-27T14:33:03.000
Closed Date
2020-05-26T19:53:09.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73783381444886000,-96.66024256988400000)
Unique Key
500t000000VEByvAAH
20-00200820
Service Request Number: 20-00200820 • Address: CANADA DR & TRAM DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00200820
Address
CANADA DR & TRAM DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-11T23:59:00.000
Status
Closed
Created Date
2020-02-26T19:55:04.000
Updated Date
2020-05-27T15:29:53.000
Closed Date
2020-02-26T19:55:04.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79275374407597000,-96.88995353581814000)
Unique Key
500t000000Rm9tEAAR
20-00536399
Service Request Number: 20-00536399 • Address: 2919 RIO VERDE WAY, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00536399
Address
2919 RIO VERDE WAY, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-27T23:59:00.000
Status
Closed
Created Date
2020-05-22T15:37:09.000
Updated Date
2020-05-27T11:35:07.000
Closed Date
2020-05-22T15:37:09.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85068677723321000,-96.66474838167764000)
Unique Key
500t000000VDpwsAAD
20-00246760
Service Request Number: 20-00246760 • Address: 5723 SOUTHWESTERN BLVD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00246760
Address
5723 SOUTHWESTERN BLVD, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-11T23:59:00.000
Status
Closed
Created Date
2020-03-10T12:08:15.000
Updated Date
2020-03-10T13:21:09.000
Closed Date
2020-03-10T12:08:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85708716761682500,-96.81469560276582000)
Unique Key
500t000000T4ZjFAAV
20-00936805
Service Request Number: 20-00936805 • Address: 12670 PRESTON RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00936805
Address
12670 PRESTON RD, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-19T00:59:00.000
Status
Closed
Created Date
2020-09-16T11:28:56.000
Updated Date
2020-09-17T06:20:07.000
Closed Date
2020-09-16T11:28:56.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92112749722668000,-96.80343605719041000)
Unique Key
500t000000Zi4otAAB
20-00539262
Service Request Number: 20-00539262 • Address: 10956 CROOKED CREEK DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00539262
Address
10956 CROOKED CREEK DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-27T23:59:00.000
Status
Closed
Created Date
2020-05-24T11:41:17.000
Updated Date
2020-05-27T18:30:43.000
Closed Date
2020-05-24T11:41:17.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89725859386616000,-96.82182885208820000)
Unique Key
500t000000VDvD4AAL
20-00014910
Service Request Number: 20-00014910 • Address: 1200 HAYMARKET RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00014910
Address
1200 HAYMARKET RD, DALLAS, TX, 75217
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-10T23:59:00.000
Status
Closed
Created Date
2020-01-06T14:55:38.000
Updated Date
2020-03-10T09:02:14.000
Closed Date
2020-01-06T14:55:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69124166726669500,-96.63910867983216000)
Unique Key
500t000000Q014NAAR
20-00938851
Service Request Number: 20-00938851 • Address: MENIER ST & ELSBY AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00938851
Address
MENIER ST & ELSBY AVE, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-19T00:59:00.000
Status
Closed
Created Date
2020-09-16T16:27:39.000
Updated Date
2020-09-17T06:58:39.000
Closed Date
2020-09-16T16:27:39.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85616399601013000,-96.82293900785591000)
Unique Key
500t000000ZiAcVAAV
20-00721404
Service Request Number: 20-00721404 • Address: 7534 VILLANOVA ST, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00721404
Address
7534 VILLANOVA ST, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-14T23:59:00.000
Status
Closed
Created Date
2020-07-13T12:11:29.000
Updated Date
2020-07-13T22:49:57.000
Closed Date
2020-07-13T12:11:29.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86414799602536000,-96.77799350861513000)
Unique Key
500t000000WyfmeAAB
20-00314407
Service Request Number: 20-00314407 • Address: 2002 YUCCA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00314407
Address
2002 YUCCA DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-29T23:59:00.000
Status
Closed
Created Date
2020-03-27T13:08:54.000
Updated Date
2020-05-27T06:33:10.000
Closed Date
2020-03-27T13:08:54.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74676283066952500,-96.69623319431238000)
Unique Key
500t000000TE6FzAAL
20-00130020
Service Request Number: 20-00130020 • Address: 13641 ROLLING HILLS LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00130020
Address
13641 ROLLING HILLS LN, DALLAS, TX, 75240
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-02-07T12:26:37.000
Updated Date
2020-03-10T15:46:35.000
Closed Date
2020-02-07T12:26:37.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.93504917863583000,-96.77427700812333000)
Unique Key
500t000000R5ZM3AAN
20-00919808
Service Request Number: 20-00919808 • Address: 200 N BUCKNER BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00919808
Address
200 N BUCKNER BLVD, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-01T23:59:00.000
Status
Closed
Created Date
2020-09-11T08:25:45.000
Updated Date
2020-09-17T06:21:44.000
Closed Date
2020-09-11T08:25:45.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85346378946513000,-96.71747127621454000)
Unique Key
500t000000YoTS8AAN
20-00428290
Service Request Number: 20-00428290 • Address: BICKERS ST & N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00428290
Address
BICKERS ST & N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-04-25T20:23:55.000
Updated Date
2020-05-27T15:47:37.000
Closed Date
2020-04-25T20:23:55.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78545180588360000,-96.87372701103143000)
Unique Key
500t000000UCzkAAAT
20-00244367
Service Request Number: 20-00244367 • Address: 10134 SHILOH RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00244367
Address
10134 SHILOH RD, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-09T19:48:03.000
Updated Date
2020-03-10T08:06:32.000
Closed Date
2020-03-09T19:48:03.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83012841323124000,-96.66804884261623000)
Unique Key
500t000000T4U6tAAF
20-00507212
Service Request Number: 20-00507212 • Address: 5217 MYSTIC TRL, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00507212
Address
5217 MYSTIC TRL, DALLAS, TX, 75241
City Council District
3
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-07T23:59:00.000
Status
Closed
Created Date
2020-05-15T14:08:05.000
Updated Date
2020-05-27T14:48:57.000
Closed Date
2020-05-15T14:08:05.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68174610644797000,-96.80926810285902000)
Unique Key
500t000000VCk7MAAT
20-00239382
Service Request Number: 20-00239382 • Address: 2202 TISINGER AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00239382
Address
2202 TISINGER AVE, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-16T23:59:00.000
Status
Closed
Created Date
2020-03-09T08:35:39.000
Updated Date
2020-03-10T09:34:20.000
Closed Date
2020-03-09T08:35:39.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84966054676786000,-96.67420099847175000)
Unique Key
500t000000T4LOZAA3
20-00245681
Service Request Number: 20-00245681 • Address: MOUNTAIN BEND CIR & RED CLOUD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00245681
Address
MOUNTAIN BEND CIR & RED CLOUD DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-10T08:26:12.000
Updated Date
2020-03-10T10:08:25.000
Closed Date
2020-03-10T08:26:12.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74595290440897000,-96.65251168431568000)
Unique Key
500t000000T4XoXAAV
20-00243007
Service Request Number: 20-00243007 • Address: W LAWTHER DR & LAKEWOOD BLVD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00243007
Address
W LAWTHER DR & LAKEWOOD BLVD, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-03-09T15:10:44.000
Updated Date
2020-03-10T08:07:21.000
Closed Date
2020-03-09T15:10:44.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82465500961543400,-96.73203150445786000)
Unique Key
500t000000T4Ro4AAF
20-00014656
Service Request Number: 20-00014656 • Address: 9626 ALTACREST DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00014656
Address
9626 ALTACREST DR, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-10T23:59:00.000
Status
Closed
Created Date
2020-01-06T14:20:35.000
Updated Date
2020-03-10T09:06:04.000
Closed Date
2020-01-06T14:20:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75752979191288000,-96.65556251785695000)
Unique Key
500t000000Q00W7AAJ
20-00333261
Service Request Number: 20-00333261 • Address: 9539 MIXON DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00333261
Address
9539 MIXON DR, DALLAS, TX, 75220
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-04-01T15:15:14.000
Updated Date
2020-07-13T16:41:17.000
Closed Date
2020-04-01T15:15:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86600995721414000,-96.85292785543050000)
Unique Key
500t000000TEeZBAA1
20-00245834
Service Request Number: 20-00245834 • Address: AUDELIA RD & FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00245834
Address
AUDELIA RD & FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-11T23:59:00.000
Status
Closed
Created Date
2020-03-10T10:25:52.000
Updated Date
2020-03-10T11:49:14.000
Closed Date
2020-03-10T10:25:52.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90956587013235000,-96.71788106721297000)
Unique Key
500t000000T4Y75AAF
20-00720849
Service Request Number: 20-00720849 • Address: 3025 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00720849
Address
3025 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-14T23:59:00.000
Status
Closed
Created Date
2020-07-13T11:09:57.000
Updated Date
2020-07-13T12:15:46.000
Closed Date
2020-07-13T11:09:57.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75854602896430400,-96.75014733877173000)
Unique Key
500t000000WydljAAB
20-00731519
Service Request Number: 20-00731519 • Address: 3706 PALLOS VERDAS DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00731519
Address
3706 PALLOS VERDAS DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-17T23:59:00.000
Status
Closed
Created Date
2020-07-15T11:52:17.000
Updated Date
2020-09-17T13:55:37.000
Closed Date
2020-07-15T11:52:17.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Internal
Lat Long Value
(32.90522812548179000,-96.85577179161496000)
Unique Key
500t000000WzMcYAAV
20-00395853
Service Request Number: 20-00395853 • Address: 9520 HATHAWAY ST, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
20-00395853
Address
9520 HATHAWAY ST, DALLAS, TX, 75220
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-04-17T12:49:17.000
Updated Date
2020-09-17T13:52:03.000
Closed Date
2020-04-17T12:49:17.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87272551515767000,-96.81198827601304000)
Unique Key
500t000000TGUe0AAH
20-00720965
Service Request Number: 20-00720965 • Address: 12281 COIT RD, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
20-00720965
Address
12281 COIT RD, DALLAS, TX, 75251
City Council District
11
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-13T11:22:24.000
Updated Date
2020-07-13T13:49:04.000
Closed Date
2020-07-13T11:22:24.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91571013614857600,-96.76937288048038000)
Unique Key
500t000000WyeBwAAJ
20-00049258
Service Request Number: 20-00049258 • Address: 2817 LIVE OAK ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00049258
Address
2817 LIVE OAK ST, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-01-15T17:01:30.000
Updated Date
2020-03-10T16:17:41.000
Closed Date
2020-01-15T17:01:30.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78958670912672000,-96.78843522565778000)
Unique Key
500t000000R2UUyAAN
20-00434784
Service Request Number: 20-00434784 • Address: 1930 HOUGHTON RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00434784
Address
1930 HOUGHTON RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-04-27T21:17:49.000
Updated Date
2020-05-27T15:50:44.000
Closed Date
2020-04-27T21:17:49.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74499550796261400,-96.69408171188530000)
Unique Key
500t000000UDCbAAAX
20-00244365
Service Request Number: 20-00244365 • Address: 2906 CREST RIDGE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00244365
Address
2906 CREST RIDGE DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-09T19:46:11.000
Updated Date
2020-03-10T07:52:49.000
Closed Date
2020-03-09T19:46:11.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82961061246515000,-96.66579362147904000)
Unique Key
500t000000T4U6UAAV
20-00046619
Service Request Number: 20-00046619 • Address: 8413 HIGH BRUSH DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00046619
Address
8413 HIGH BRUSH DR, DALLAS, TX, 75249
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-01-15T11:31:02.000
Updated Date
2020-03-10T17:01:58.000
Closed Date
2020-01-15T11:31:02.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.64909673426245000,-96.97039477582946000)
Unique Key
500t000000Q1SrKAAV
20-00943194
Service Request Number: 20-00943194 • Address: 1163 WARRIOR DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00943194
Address
1163 WARRIOR DR, DALLAS, TX, 75253
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-20T00:59:00.000
Status
In Progress (Duplicate)
Created Date
2020-09-17T18:04:11.000
Updated Date
2020-09-17T18:04:22.000
Closed Date
2020-09-17T18:04:11.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68394447744554000,-96.58720490370588000)
Unique Key
500t000000ZiQ6kAAF
20-00419654
Service Request Number: 20-00419654 • Address: 4005 CROWN SHORE DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00419654
Address
4005 CROWN SHORE DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-04-23T13:35:10.000
Updated Date
2020-05-27T15:53:38.000
Closed Date
2020-04-23T13:35:10.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91398072270960000,-96.84561625348577000)
Unique Key
500t000000UCkqfAAD
20-00247074
Service Request Number: 20-00247074 • Address: 2806 THOMAS AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00247074
Address
2806 THOMAS AVE, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-10T11:33:16.000
Updated Date
2020-03-10T12:49:43.000
Closed Date
2020-03-10T11:33:16.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79603163093223400,-96.79772072255697000)
Unique Key
500t000000T4aLdAAJ
20-00938090
Service Request Number: 20-00938090 • Address: 7321 ARBOR OAKS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00938090
Address
7321 ARBOR OAKS DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-19T00:59:00.000
Status
Closed
Created Date
2020-09-16T14:48:04.000
Updated Date
2020-09-17T06:50:27.000
Closed Date
2020-09-16T14:48:04.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97577187903432000,-96.78128511382725000)
Unique Key
500t000000Zi8rpAAB
20-00907412
Service Request Number: 20-00907412 • Address: 2125 W CLARENDON DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00907412
Address
2125 W CLARENDON DR, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-11T00:59:00.000
Status
Closed
Created Date
2020-09-08T11:06:22.000
Updated Date
2020-09-17T16:03:45.000
Closed Date
2020-09-08T11:06:22.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73483386666356000,-96.85377653815179000)
Unique Key
500t000000YniIvAAJ
20-00549598
Service Request Number: 20-00549598 • Address: 9600 MILLRIDGE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00549598
Address
9600 MILLRIDGE DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-27T11:02:02.000
Updated Date
2020-05-27T12:34:12.000
Closed Date
2020-05-27T11:02:02.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90464637411522000,-96.73027618083744000)
Unique Key
500t000000VEKCzAAP
20-00428296
Service Request Number: 20-00428296 • Address: L B J SERV EB & W WHEATLAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00428296
Address
L B J SERV EB & W WHEATLAND RD, DALLAS, TX, 75237
City Council District
8
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-04-25T20:31:20.000
Updated Date
2020-05-27T15:48:29.000
Closed Date
2020-04-25T20:31:20.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.64764758121511000,-96.86404010470754000)
Unique Key
500t000000UCzkyAAD
20-00013594
Service Request Number: 20-00013594 • Address: 2000 MAGNOLIA ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
20-00013594
Address
2000 MAGNOLIA ST, DALLAS, TX, 75202
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-10T23:59:00.000
Status
Closed
Created Date
2020-01-06T11:41:27.000
Updated Date
2020-03-10T09:01:18.000
Closed Date
2020-01-06T11:41:27.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78524028682525000,-96.80462859336153000)
Unique Key
500t000000PzyGuAAJ
20-00247532
Service Request Number: 20-00247532 • Address: 3817 SUMMIT RIDGE DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00247532
Address
3817 SUMMIT RIDGE DR, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-11T23:59:00.000
Status
Closed
Created Date
2020-03-10T13:48:45.000
Updated Date
2020-03-10T14:47:09.000
Closed Date
2020-03-10T13:48:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69835988329605000,-96.81691053673337000)
Unique Key
500t000000T4b6QAAR
20-00720217
Service Request Number: 20-00720217 • Address: 6315 FENWAY ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00720217
Address
6315 FENWAY ST, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-07-13T09:53:33.000
Updated Date
2020-07-13T11:57:37.000
Closed Date
2020-07-13T09:53:33.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72906758119776000,-96.71228140256773000)
Unique Key
500t000000Wyb43AAB
20-00552062
Service Request Number: 20-00552062 • Address: 1511 AMITY LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00552062
Address
1511 AMITY LN, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-27T14:04:53.000
Updated Date
2020-05-27T19:41:27.000
Closed Date
2020-05-27T14:04:53.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73848353379464000,-96.64377169411729000)
Unique Key
500t000000VEPqKAAX
20-00248044
Service Request Number: 20-00248044 • Address: 3603 N FITZHUGH AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00248044
Address
3603 N FITZHUGH AVE, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-11T23:59:00.000
Status
Closed
Created Date
2020-03-10T14:55:09.000
Updated Date
2020-03-10T19:31:38.000
Closed Date
2020-03-10T14:55:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81828244679639500,-96.79661502870434000)
Unique Key
500t000000T4c7nAAB
20-00245850
Service Request Number: 20-00245850 • Address: 2918 HEDGEROW DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00245850
Address
2918 HEDGEROW DR, DALLAS, TX, 75235
City Council District
2
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-11T23:59:00.000
Status
Closed
Created Date
2020-03-10T10:27:28.000
Updated Date
2020-03-10T12:38:31.000
Closed Date
2020-03-10T10:27:28.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82286730134230000,-96.82987774854111000)
Unique Key
500t000000T4Y6rAAF
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