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311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Dataset fields
Showing 50 real records
20-00738812
Service Request Number: 20-00738812 • Address: 4408 HARVEST HILL RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00738812
Address
4408 HARVEST HILL RD, DALLAS, TX, 75244
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-16T13:47:09.000
Updated Date
2020-07-16T22:09:53.000
Closed Date
2020-07-16T13:47:09.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92229270533567000,-96.83414765893029000)
Unique Key
500t000000XbbV1AAJ
20-00734822
Service Request Number: 20-00734822 • Address: 600 N HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00734822
Address
600 N HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-17T23:59:00.000
Status
Closed
Created Date
2020-07-16T08:51:08.000
Updated Date
2020-07-16T11:53:32.000
Closed Date
2020-07-16T08:51:08.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74961355884721000,-96.85664410792013000)
Unique Key
500t000000Wzb0oAAB
20-00550401
Service Request Number: 20-00550401 • Address: 1511 AMITY LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00550401
Address
1511 AMITY LN, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-19T23:59:00.000
Status
Closed
Created Date
2020-05-27T14:10:06.000
Updated Date
2020-06-08T10:16:49.000
Closed Date
2020-05-27T14:10:06.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73848353379464000,-96.64377169411729000)
Unique Key
500t000000VELvNAAX
20-00737843
Service Request Number: 20-00737843 • Address: N PEAK ST & GASTON AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00737843
Address
N PEAK ST & GASTON AVE, DALLAS, TX, 75204
City Council District
2
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-16T12:42:34.000
Updated Date
2020-07-16T16:00:51.000
Closed Date
2020-07-16T12:42:34.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79530159026028000,-96.77519277306418000)
Unique Key
500t000000XbYJZAA3
20-00963596
Service Request Number: 20-00963596 • Address: 8618 TONAWANDA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00963596
Address
8618 TONAWANDA DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-25T23:59:00.000
Status
Closed
Created Date
2020-09-24T10:10:36.000
Updated Date
2020-09-24T12:35:04.000
Closed Date
2020-09-24T10:10:36.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74317609068097600,-96.67323616554074000)
Unique Key
500t000000ZjcN3AAJ
20-00592356
Service Request Number: 20-00592356 • Address: 3320 W PENTAGON PKWY, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00592356
Address
3320 W PENTAGON PKWY, DALLAS, TX, 75233
City Council District
3
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-09T23:59:00.000
Status
Closed
Created Date
2020-06-08T12:55:07.000
Updated Date
2020-06-08T16:55:32.000
Closed Date
2020-06-08T12:55:07.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70700264511230400,-96.87489985892904000)
Unique Key
500t000000Vw0RbAAJ
20-00594760
Service Request Number: 20-00594760 • Address: 10000 PRESTON RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00594760
Address
10000 PRESTON RD, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-08T23:11:45.000
Updated Date
2020-06-08T23:15:18.000
Closed Date
2020-06-08T23:11:45.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88393952379597000,-96.80384253438515000)
Unique Key
500t000000Vw6LgAAJ
20-00371892
Service Request Number: 20-00371892 • Address: MARVIN D LOVE FWY NB & S HAMPTON RD, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00371892
Address
MARVIN D LOVE FWY NB & S HAMPTON RD, DALLAS, TX, 75237
City Council District
3
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-12T23:59:00.000
Status
Closed
Created Date
2020-04-11T19:50:59.000
Updated Date
2020-04-11T19:56:24.000
Closed Date
2020-04-11T19:50:59.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67624136167921000,-96.85718085204387000)
Unique Key
500t000000TFo71AAD
20-00331483
Service Request Number: 20-00331483 • Address: W DANIELDALE RD & S POLK ST, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00331483
Address
W DANIELDALE RD & S POLK ST, DALLAS, TX, 75232
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-09T23:59:00.000
Status
Closed
Created Date
2020-04-01T11:35:07.000
Updated Date
2020-04-11T14:14:53.000
Closed Date
2020-04-01T11:35:07.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.63320696095332000,-96.84016254471265000)
Unique Key
500t000000TEbV3AAL
20-00861285
Service Request Number: 20-00861285 • Address: 1318 N MASTERS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00861285
Address
1318 N MASTERS DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-27T23:59:00.000
Status
Closed
Created Date
2020-08-24T10:58:56.000
Updated Date
2020-09-24T08:03:45.000
Closed Date
2020-08-24T10:58:56.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73476696371838600,-96.64822449939354000)
Unique Key
500t000000YiRBEAA3
20-00591888
Service Request Number: 20-00591888 • Address: 723 GLENDALE ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00591888
Address
723 GLENDALE ST, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-08T08:59:13.000
Updated Date
2020-06-08T11:44:03.000
Closed Date
2020-06-08T08:59:13.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80647117777020600,-96.75924860433841000)
Unique Key
500t000000VvzDiAAJ
20-00735181
Service Request Number: 20-00735181 • Address: 10441 KINSLOW DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00735181
Address
10441 KINSLOW DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-17T23:59:00.000
Status
Closed
Created Date
2020-07-16T09:38:51.000
Updated Date
2020-07-16T11:56:37.000
Closed Date
2020-07-16T09:38:51.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71079484569654000,-96.64478604742162000)
Unique Key
500t000000WzcbXAAR
20-00729666
Service Request Number: 20-00729666 • Address: 257 S HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00729666
Address
257 S HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-28T23:59:00.000
Status
Closed
Created Date
2020-07-14T21:37:51.000
Updated Date
2020-07-16T11:00:12.000
Closed Date
2020-07-14T21:37:51.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74376120304298000,-96.85697945968965000)
Unique Key
500t000000WzCo2AAF
20-00189776
Service Request Number: 20-00189776 • Address: 3000 PARK LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00189776
Address
3000 PARK LN, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-02-24T15:49:37.000
Updated Date
2020-07-16T15:02:43.000
Closed Date
2020-02-24T15:49:37.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87581831491634400,-96.87614908680716000)
Unique Key
500t000000RlifFAAR
20-00591750
Service Request Number: 20-00591750 • Address: 1333 S FITZHUGH AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00591750
Address
1333 S FITZHUGH AVE, DALLAS, TX, 75223
City Council District
2
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-09T23:59:00.000
Status
Closed
Created Date
2020-06-08T11:29:23.000
Updated Date
2020-06-08T20:59:12.000
Closed Date
2020-06-08T11:29:23.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78589494568639400,-96.75332904714269000)
Unique Key
500t000000Vvyw3AAB
20-00590306
Service Request Number: 20-00590306 • Address: 9300 PRESTON RD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00590306
Address
9300 PRESTON RD, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-09T23:59:00.000
Status
Closed
Created Date
2020-06-08T08:29:41.000
Updated Date
2020-06-08T08:56:48.000
Closed Date
2020-06-08T08:29:41.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87583107790829000,-96.80390836721833000)
Unique Key
500t000000VvvcjAAB
20-00965547
Service Request Number: 20-00965547 • Address: 1622 SKY HIGH CIR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00965547
Address
1622 SKY HIGH CIR, DALLAS, TX, 75253
City Council District
8
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-25T23:59:00.000
Status
Closed
Created Date
2020-09-24T15:45:36.000
Updated Date
2020-09-24T17:02:47.000
Closed Date
2020-09-24T15:45:36.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68071789982678000,-96.59766490789998000)
Unique Key
500t000000ZjinaAAB
20-00850750
Service Request Number: 20-00850750 • Address: HAWLEY LN & ELDON DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00850750
Address
HAWLEY LN & ELDON DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-23T23:59:00.000
Status
Closed
Created Date
2020-08-20T10:22:13.000
Updated Date
2020-09-24T06:31:11.000
Closed Date
2020-08-20T10:22:13.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.73962557617666000,-96.67326048804487000)
Unique Key
500t000000YhZEaAAN
20-00964980
Service Request Number: 20-00964980 • Address: 19122 WIND MILL LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00964980
Address
19122 WIND MILL LN, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-24T08:44:30.000
Updated Date
2020-09-24T14:19:00.000
Closed Date
2020-09-24T08:44:30.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00774315032643000,-96.79071562299785000)
Unique Key
500t000000ZjhB0AAJ
20-00966365
Service Request Number: 20-00966365 • Address: 10646 SANDPIPER LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00966365
Address
10646 SANDPIPER LN, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-24T16:15:54.000
Updated Date
2020-09-24T20:43:42.000
Closed Date
2020-09-24T16:15:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89134809783785000,-96.77924990805055000)
Unique Key
500t000000ZjlEcAAJ
20-00754252
Service Request Number: 20-00754252 • Address: 9927 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00754252
Address
9927 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-24T23:59:00.000
Status
Closed
Created Date
2020-07-22T06:14:27.000
Updated Date
2020-09-24T08:05:42.000
Closed Date
2020-07-22T06:14:27.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71966481995942000,-96.65156134660563000)
Unique Key
500t000000XclJAAAZ
20-00965910
Service Request Number: 20-00965910 • Address: FOREST LN & ROSSER RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00965910
Address
FOREST LN & ROSSER RD, DALLAS, TX, 75244
City Council District
13
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-25T23:59:00.000
Status
Closed
Created Date
2020-09-24T16:44:24.000
Updated Date
2020-09-24T16:55:33.000
Closed Date
2020-09-24T16:44:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90948535202538500,-96.84686648414355000)
Unique Key
500t000000ZjjihAAB
20-00954816
Service Request Number: 20-00954816 • Address: 9018 COUNTY VIEW RD, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00954816
Address
9018 COUNTY VIEW RD, DALLAS, TX, 75249
City Council District
3
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-12T23:59:00.000
Status
Closed
Created Date
2020-09-22T09:36:14.000
Updated Date
2020-09-24T16:28:29.000
Closed Date
2020-09-22T09:36:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.64339554067681000,-96.94798470322223000)
Unique Key
500t000000Zj88TAAR
20-00372059
Service Request Number: 20-00372059 • Address: ABRAMS RD & L B J FWY WB, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00372059
Address
ABRAMS RD & L B J FWY WB, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-13T23:59:00.000
Status
Closed
Created Date
2020-04-12T03:49:21.000
Updated Date
2020-04-12T23:20:21.000
Closed Date
2020-04-12T03:49:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91157630043876000,-96.73552559959955000)
Unique Key
500t000000TFoQSAA1
20-00771648
Service Request Number: 20-00771648 • Address: MCMILLAN AVE & ANITA ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00771648
Address
MCMILLAN AVE & ANITA ST, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-29T23:59:00.000
Status
Closed
Created Date
2020-07-27T15:12:47.000
Updated Date
2020-09-24T16:34:12.000
Closed Date
2020-07-27T15:12:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83465721963573000,-96.77385130714154000)
Unique Key
500t000000Xe2hpAAB
20-00966152
Service Request Number: 20-00966152 • Address: 2734 SOUTH BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00966152
Address
2734 SOUTH BLVD, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-25T23:59:00.000
Status
Closed
Created Date
2020-09-24T18:13:50.000
Updated Date
2020-09-24T20:45:25.000
Closed Date
2020-09-24T18:13:50.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76925097290002000,-96.77016646511431000)
Unique Key
500t000000ZjkVJAAZ
20-00886582
Service Request Number: 20-00886582 • Address: 2 DORSET PL, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00886582
Address
2 DORSET PL, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-05T00:59:00.000
Status
Closed
Created Date
2020-09-01T08:17:42.000
Updated Date
2020-09-24T14:12:32.000
Closed Date
2020-09-01T08:17:42.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.88428198965837600,-96.82617376078585000)
Unique Key
500t000000Yk0YXAAZ
20-00377867
Service Request Number: 20-00377867 • Address: 1404 DRURY DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00377867
Address
1404 DRURY DR, DALLAS, TX, 75232
City Council District
3
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-13T17:04:48.000
Updated Date
2020-04-13T17:12:40.000
Closed Date
2020-04-13T17:04:48.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67978764953138000,-96.84435713144430000)
Unique Key
500t000000TFyT7AAL
20-00741681
Service Request Number: 20-00741681 • Address: 4828 HOVENKAMP DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00741681
Address
4828 HOVENKAMP DR, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-18T23:59:00.000
Status
Closed
Created Date
2020-07-17T15:05:36.000
Updated Date
2020-07-17T16:43:51.000
Closed Date
2020-07-17T15:05:36.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78183510422408600,-96.70594669427098000)
Unique Key
500t000000XboozAAB
20-00376162
Service Request Number: 20-00376162 • Address: 819 CRISTLER AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00376162
Address
819 CRISTLER AVE, DALLAS, TX, 75223
City Council District
2
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-04-13T13:49:52.000
Updated Date
2020-04-13T17:33:04.000
Closed Date
2020-04-13T13:49:52.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80134209719177000,-96.74523116984395000)
Unique Key
500t000000TFvjvAAD
20-00596785
Service Request Number: 20-00596785 • Address: 1739 MENTOR AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00596785
Address
1739 MENTOR AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-10T23:59:00.000
Status
Closed
Created Date
2020-06-09T12:23:11.000
Updated Date
2020-06-09T13:31:15.000
Closed Date
2020-06-09T12:23:11.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69257907942385000,-96.79839894338310000)
Unique Key
500t000000VwBsFAAV
20-00964445
Service Request Number: 20-00964445 • Address: 11212 INWOOD RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00964445
Address
11212 INWOOD RD, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-25T23:59:00.000
Status
Closed
Created Date
2020-09-24T12:36:27.000
Updated Date
2020-09-24T20:40:06.000
Closed Date
2020-09-24T12:36:27.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90067593001949000,-96.81835935590144000)
Unique Key
500t000000ZjfMJAAZ
20-00735689
Service Request Number: 20-00735689 • Address: 6840 LUCY ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00735689
Address
6840 LUCY ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-16T10:47:03.000
Updated Date
2020-07-17T10:35:45.000
Closed Date
2020-07-16T10:47:03.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72394911562152000,-96.70354919692983000)
Unique Key
500t000000XbQ0iAAF
20-00941559
Service Request Number: 20-00941559 • Address: 2200 COMMERCE ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
20-00941559
Address
2200 COMMERCE ST, DALLAS, TX, 75201
City Council District
2
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-07T23:59:00.000
Status
Closed
Created Date
2020-09-17T13:03:26.000
Updated Date
2020-09-24T08:01:32.000
Closed Date
2020-09-17T13:03:26.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78157578283978000,-96.79083594914061000)
Unique Key
500t000000ZiLHhAAN
20-00373242
Service Request Number: 20-00373242 • Address: 2531 IROQUOIS DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00373242
Address
2531 IROQUOIS DR, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-04-13T07:15:32.000
Updated Date
2020-04-13T13:41:15.000
Closed Date
2020-04-13T07:15:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77350964840082000,-96.90662158478236000)
Unique Key
500t000000TFqcQAAT
20-00742154
Service Request Number: 20-00742154 • Address: WOODWICK DR & RIDGEGATE DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00742154
Address
WOODWICK DR & RIDGEGATE DR, DALLAS, TX, 75232
City Council District
3
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-18T23:59:00.000
Status
Closed
Created Date
2020-07-17T16:31:32.000
Updated Date
2020-07-17T21:41:23.000
Closed Date
2020-07-17T16:31:32.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66449933016785000,-96.83801094144177000)
Unique Key
500t000000XbqCNAAZ
20-00850788
Service Request Number: 20-00850788 • Address: 1539 HAWLEY LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00850788
Address
1539 HAWLEY LN, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-23T23:59:00.000
Status
Closed
Created Date
2020-08-20T10:30:09.000
Updated Date
2020-09-24T06:31:48.000
Closed Date
2020-08-20T10:30:09.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.73921437099771000,-96.67332124049332000)
Unique Key
500t000000YhZ6kAAF
20-00363481
Service Request Number: 20-00363481 • Address: 14948 KNOLLVIEW DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00363481
Address
14948 KNOLLVIEW DR, DALLAS, TX, 75248
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-11T23:59:00.000
Status
Closed
Created Date
2020-04-09T12:37:35.000
Updated Date
2020-04-13T11:41:08.000
Closed Date
2020-04-09T12:37:35.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.95316104006188000,-96.78490167259699000)
Unique Key
500t000000TFa22AAD
20-00378115
Service Request Number: 20-00378115 • Address: 723 W PAGE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00378115
Address
723 W PAGE AVE, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-13T09:27:14.000
Updated Date
2020-04-13T18:53:32.000
Closed Date
2020-04-13T09:27:14.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74025402580294000,-96.83447372239040000)
Unique Key
500t000000TFyvQAAT
20-00741927
Service Request Number: 20-00741927 • Address: 2500 HARDING ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00741927
Address
2500 HARDING ST, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-18T23:59:00.000
Status
Closed
Created Date
2020-07-17T15:43:15.000
Updated Date
2020-07-17T17:37:49.000
Closed Date
2020-07-17T15:43:15.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75098439890482600,-96.75434270939980000)
Unique Key
500t000000XbpacAAB
20-00572625
Service Request Number: 20-00572625 • Address: 18680 FORTSON AVE, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00572625
Address
18680 FORTSON AVE, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-04T23:59:00.000
Status
Closed
Created Date
2020-06-02T14:52:59.000
Updated Date
2020-06-09T05:33:37.000
Closed Date
2020-06-02T14:52:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00519352213735000,-96.79355546281978000)
Unique Key
500t000000VvCciAAF
20-00374661
Service Request Number: 20-00374661 • Address: 6619 ROBIN WILLOW CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00374661
Address
6619 ROBIN WILLOW CT, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-04-13T10:57:07.000
Updated Date
2020-04-13T13:21:23.000
Closed Date
2020-04-13T10:57:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96942094496253600,-96.79148303326542000)
Unique Key
500t000000TFt7fAAD
20-00374741
Service Request Number: 20-00374741 • Address: 11890 HIGH VALLEY DR, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
20-00374741
Address
11890 HIGH VALLEY DR, DALLAS, TX, 75234
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-10T18:40:33.000
Updated Date
2020-04-13T11:05:04.000
Closed Date
2020-04-10T18:40:33.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91136494088162600,-96.86493993227597000)
Unique Key
500t000000TFtFeAAL
20-00962440
Service Request Number: 20-00962440 • Address: TACOMA ST & CUMMINGS ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00962440
Address
TACOMA ST & CUMMINGS ST, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-26T00:59:00.000
Status
Closed
Created Date
2020-09-23T19:57:38.000
Updated Date
2020-09-24T08:29:42.000
Closed Date
2020-09-23T19:57:38.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69972518481564000,-96.77098863201900000)
Unique Key
500t000000ZjXSEAA3
20-00374690
Service Request Number: 20-00374690 • Address: 5206 DAZZLE DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00374690
Address
5206 DAZZLE DR, DALLAS, TX, 75232
City Council District
3
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-04-13T11:00:07.000
Updated Date
2020-04-13T17:13:57.000
Closed Date
2020-04-13T11:00:07.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68190501282187000,-96.84904505452701000)
Unique Key
500t000000TFtAAAA1
20-00741196
Service Request Number: 20-00741196 • Address: 8879 LARCHWOOD DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00741196
Address
8879 LARCHWOOD DR, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-17T11:30:12.000
Updated Date
2020-07-17T13:58:13.000
Closed Date
2020-07-17T11:30:12.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86852687229695400,-96.70402995417507000)
Unique Key
500t000000XbnCQAAZ
20-00957733
Service Request Number: 20-00957733 • Address: 7635 CULCOURT ST, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00957733
Address
7635 CULCOURT ST, DALLAS, TX, 75209
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-26T00:59:00.000
Status
In Progress
Created Date
2020-09-22T16:54:08.000
Updated Date
2020-09-24T15:27:25.000
Closed Date
2020-09-22T16:54:08.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84924691652431000,-96.83666714441658000)
Unique Key
500t000000ZjHNJAA3
20-00375376
Service Request Number: 20-00375376 • Address: 24 ST LAURENT PL, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00375376
Address
24 ST LAURENT PL, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-13T11:41:19.000
Updated Date
2020-04-13T12:14:09.000
Closed Date
2020-04-13T11:41:19.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85836745303458000,-96.77568833473130000)
Unique Key
500t000000TFuFuAAL
20-00362996
Service Request Number: 20-00362996 • Address: KELLY BLVD & OLD MILL RD, DALLAS, TX, 75287 • Department: Public Works
Service Request Number
20-00362996
Address
KELLY BLVD & OLD MILL RD, DALLAS, TX, 75287
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-04-09T11:36:27.000
Updated Date
2020-04-13T14:30:31.000
Closed Date
2020-04-09T11:36:27.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.98977415477186500,-96.86734191800676000)
Unique Key
500t000000TFZHBAA5
20-00377951
Service Request Number: 20-00377951 • Address: 11314 CORAL HILLS DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00377951
Address
11314 CORAL HILLS DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-12T09:57:34.000
Updated Date
2020-04-13T17:38:01.000
Closed Date
2020-04-12T09:57:34.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90290419655488000,-96.86516273591293000)
Unique Key
500t000000TFyU1AAL
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