Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
20-00383670
Service Request Number: 20-00383670 • Address: 2714 BARNES BRIDGE RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00383670
Address
2714 BARNES BRIDGE RD, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-15T08:31:20.000
Updated Date
2020-04-15T10:45:43.000
Closed Date
2020-04-15T08:31:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85060186240457000,-96.66841717432578000)
Unique Key
500t000000TG9b7AAD
20-00598775
Service Request Number: 20-00598775 • Address: 2536 E R L THORNTON FWY EB, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
20-00598775
Address
2536 E R L THORNTON FWY EB, DALLAS, TX, 75201
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-12T23:59:00.000
Status
Closed
Created Date
2020-06-09T17:10:43.000
Updated Date
2020-06-10T06:30:16.000
Closed Date
2020-06-09T17:10:43.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77794139200290000,-96.78279022099163000)
Unique Key
500t000000VwGJfAAN
20-00599170
Service Request Number: 20-00599170 • Address: 2808 MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00599170
Address
2808 MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-11T23:59:00.000
Status
Closed
Created Date
2020-06-09T22:37:49.000
Updated Date
2020-06-10T10:48:51.000
Closed Date
2020-06-09T22:37:49.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79878664309790000,-96.80103531356269000)
Unique Key
500t000000VwHjyAAF
20-00386441
Service Request Number: 20-00386441 • Address: 7209 PIEDMONT DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00386441
Address
7209 PIEDMONT DR, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-15T13:50:14.000
Updated Date
2020-04-15T17:29:59.000
Closed Date
2020-04-15T13:50:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76008698243066400,-96.69857502012495000)
Unique Key
500t000000TGDzrAAH
20-00699824
Service Request Number: 20-00699824 • Address: 2788 CEDAR SPRINGS RD, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00699824
Address
2788 CEDAR SPRINGS RD, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-27T23:59:00.000
Status
Closed
Created Date
2020-07-07T13:29:52.000
Updated Date
2020-07-17T05:28:15.000
Closed Date
2020-07-07T13:29:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80197660205962500,-96.80577267571147000)
Unique Key
500t000000WxK33AAF
20-00388646
Service Request Number: 20-00388646 • Address: 11400 WEBB CHAPEL RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00388646
Address
11400 WEBB CHAPEL RD, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-14T09:54:07.000
Updated Date
2020-04-15T22:32:10.000
Closed Date
2020-04-14T09:54:07.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90397248086017000,-96.87223450718197000)
Unique Key
500t000000TGHaXAAX
20-00168385
Service Request Number: 20-00168385 • Address: 10310 FERN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00168385
Address
10310 FERN DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-02-18T16:47:04.000
Updated Date
2020-04-15T18:09:47.000
Closed Date
2020-02-18T16:47:04.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83642759893426400,-96.68389852952822000)
Unique Key
500t000000Rkro2AAB
20-00830738
Service Request Number: 20-00830738 • Address: 8100 JENNIE LEE LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00830738
Address
8100 JENNIE LEE LN, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-16T23:59:00.000
Status
Closed
Created Date
2020-08-13T14:57:59.000
Updated Date
2020-09-25T07:07:33.000
Closed Date
2020-08-13T14:57:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75499959154644000,-96.68274176638576000)
Unique Key
500t000000Xw5o2AAB
20-00021048
Service Request Number: 20-00021048 • Address: 9210 L B J SERV EB, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00021048
Address
9210 L B J SERV EB, DALLAS, TX, 75243
City Council District
10
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-24T00:59:00.000
Status
Closed
Created Date
2020-01-08T08:11:45.000
Updated Date
2020-04-15T09:14:53.000
Closed Date
2020-01-08T08:11:45.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91595317480814500,-96.74338395087439000)
Unique Key
500t000000Q0G7JAAV
20-00741039
Service Request Number: 20-00741039 • Address: FORSYTHE DR & GAYGLEN DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00741039
Address
FORSYTHE DR & GAYGLEN DR, DALLAS, TX, 75217
City Council District
8
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-18T23:59:00.000
Status
Closed
Created Date
2020-07-17T13:34:57.000
Updated Date
2020-07-17T14:48:16.000
Closed Date
2020-07-17T13:34:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70960609778675400,-96.69124210270486000)
Unique Key
500t000000XbmbZAAR
20-00968492
Service Request Number: 20-00968492 • Address: 1141 FORESTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00968492
Address
1141 FORESTER DR, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-25T13:12:55.000
Updated Date
2020-09-25T13:56:31.000
Closed Date
2020-09-25T13:12:55.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73441212053559500,-96.80731253075744000)
Unique Key
500t000000ZjtUxAAJ
20-00767460
Service Request Number: 20-00767460 • Address: 5020 MILL CREEK RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00767460
Address
5020 MILL CREEK RD, DALLAS, TX, 75244
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-28T23:59:00.000
Status
Closed
Created Date
2020-07-25T22:50:27.000
Updated Date
2020-09-25T09:26:17.000
Closed Date
2020-07-25T22:50:27.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92042914680941000,-96.82269308962219000)
Unique Key
500t000000XdhYVAAZ
20-00946537
Service Request Number: 20-00946537 • Address: 10800 ROYAL HAVEN LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00946537
Address
10800 ROYAL HAVEN LN, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-21T00:59:00.000
Status
Closed
Created Date
2020-09-18T16:10:31.000
Updated Date
2020-09-25T09:23:10.000
Closed Date
2020-09-18T16:10:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89525769811607000,-96.87227945040887000)
Unique Key
500t000000ZibyhAAB
20-00168435
Service Request Number: 20-00168435 • Address: 11222 DALRON DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00168435
Address
11222 DALRON DR, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-02-18T16:52:14.000
Updated Date
2020-04-15T18:08:39.000
Closed Date
2020-02-18T16:52:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86036872391119000,-96.68661620877526000)
Unique Key
500t000000RkruFAAR
20-00742409
Service Request Number: 20-00742409 • Address: 3243 NANDINA DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00742409
Address
3243 NANDINA DR, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-18T23:59:00.000
Status
Closed
Created Date
2020-07-17T18:04:37.000
Updated Date
2020-07-17T23:58:58.000
Closed Date
2020-07-17T18:04:37.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65297454902301000,-96.76901089410512000)
Unique Key
500t000000XbrClAAJ
20-00116969
Service Request Number: 20-00116969 • Address: 18705 LLOYD CIR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00116969
Address
18705 LLOYD CIR, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-08T23:59:00.000
Status
Closed
Created Date
2020-02-04T12:11:10.000
Updated Date
2020-04-15T17:10:57.000
Closed Date
2020-02-04T12:11:10.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(33.00470627581560000,-96.79643272800587000)
Unique Key
500t000000R52GmAAJ
20-00384933
Service Request Number: 20-00384933 • Address: 1933 MAIN ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00384933
Address
1933 MAIN ST, DALLAS, TX, 75201
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-04-15T11:05:10.000
Updated Date
2020-04-15T12:45:52.000
Closed Date
2020-04-15T11:05:10.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78155564883629600,-96.79519913791792000)
Unique Key
500t000000TGBfGAAX
20-00379667
Service Request Number: 20-00379667 • Address: 7300 CROFTON DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-00379667
Address
7300 CROFTON DR, DALLAS, TX, 75231
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:33:07.000
Updated Date
2020-04-15T10:06:07.000
Closed Date
2020-04-14T10:33:07.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88218247658616000,-96.74071281230275000)
Unique Key
500t000000TG2OKAA1
20-00964688
Service Request Number: 20-00964688 • Address: 3697 N PRAIRIE CREEK RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00964688
Address
3697 N PRAIRIE CREEK RD, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-08T23:59:00.000
Status
Closed
Created Date
2020-09-24T13:26:13.000
Updated Date
2020-09-25T14:45:49.000
Closed Date
2020-09-24T13:26:13.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76828818703905000,-96.66566255912960000)
Unique Key
500t000000ZjgIPAAZ
20-00158518
Service Request Number: 20-00158518 • Address: 2123 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00158518
Address
2123 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-02-14T16:29:56.000
Updated Date
2020-02-20T07:26:08.000
Closed Date
2020-02-14T16:29:56.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71854498827649000,-96.78819578423396000)
Unique Key
500t000000RkUy7AAF
20-00073510
Service Request Number: 20-00073510 • Address: 7437 LEMMON AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00073510
Address
7437 LEMMON AVE, DALLAS, TX, 75209
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-01-23T09:33:59.000
Updated Date
2020-04-15T17:12:40.000
Closed Date
2020-01-23T09:33:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84659701338003000,-96.83683812286135000)
Unique Key
500t000000R3OvBAAV
19-01250033
Service Request Number: 19-01250033 • Address: 1311 FERNWOOD AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01250033
Address
1311 FERNWOOD AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-26T00:59:00.000
Status
Closed
Created Date
2019-10-23T14:29:55.000
Updated Date
2020-01-27T03:43:15.000
Closed Date
2019-10-23T14:29:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73295301279347000,-96.80927487920717000)
Unique Key
500t000000NrFH2AAN
20-00593715
Service Request Number: 20-00593715 • Address: 4200 S CREST HAVEN RD, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00593715
Address
4200 S CREST HAVEN RD, DALLAS, TX, 75209
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-11T23:59:00.000
Status
In Progress
Created Date
2020-06-08T15:50:07.000
Updated Date
2020-06-10T16:50:44.000
Closed Date
2020-06-08T15:50:07.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84928089733334000,-96.83821405985191000)
Unique Key
500t000000Vw3cNAAR
20-00603846
Service Request Number: 20-00603846 • Address: 2827 S BUCKNER BLVD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00603846
Address
2827 S BUCKNER BLVD, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-11T23:59:00.000
Status
Closed
Created Date
2020-06-10T21:46:01.000
Updated Date
2020-06-10T22:31:30.000
Closed Date
2020-06-10T21:46:01.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76009713901494000,-96.68293564006903000)
Unique Key
500t000000VwTsfAAF
20-00582246
Service Request Number: 20-00582246 • Address: 11400 WEBB CHAPEL RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00582246
Address
11400 WEBB CHAPEL RD, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-07T23:59:00.000
Status
In Progress
Created Date
2020-06-04T16:04:32.000
Updated Date
2020-06-10T18:37:36.000
Closed Date
2020-06-04T16:04:32.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90397248086017000,-96.87223450718197000)
Unique Key
500t000000Vvba9AAB
20-00588202
Service Request Number: 20-00588202 • Address: 11282 RUSSWOOD CIR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00588202
Address
11282 RUSSWOOD CIR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-10T23:59:00.000
Status
Closed
Created Date
2020-06-06T13:12:00.000
Updated Date
2020-06-10T18:28:52.000
Closed Date
2020-06-06T13:12:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90092619702971000,-96.81719946111568000)
Unique Key
500t000000Vvr07AAB
20-00596178
Service Request Number: 20-00596178 • Address: 9179 THACKERY ST, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00596178
Address
9179 THACKERY ST, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-12T23:59:00.000
Status
Closed
Created Date
2020-06-09T10:54:14.000
Updated Date
2020-06-10T09:20:00.000
Closed Date
2020-06-09T10:54:14.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87433867262622000,-96.79155664681419000)
Unique Key
500t000000VwAAvAAN
20-00600495
Service Request Number: 20-00600495 • Address: 6916 HEATHERKNOLL DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00600495
Address
6916 HEATHERKNOLL DR, DALLAS, TX, 75248
City Council District
11
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-11T23:59:00.000
Status
Closed
Created Date
2020-06-10T10:31:00.000
Updated Date
2020-06-10T12:34:12.000
Closed Date
2020-06-10T10:31:00.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.95058800971569000,-96.78902157248663000)
Unique Key
500t000000VwLljAAF
20-00970337
Service Request Number: 20-00970337 • Address: 9647 VINEWOOD DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00970337
Address
9647 VINEWOOD DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-25T16:45:02.000
Updated Date
2020-09-25T22:45:42.000
Closed Date
2020-09-25T16:45:02.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82106332592186000,-96.68860804197486000)
Unique Key
500t000000ZjxmXAAR
20-00592897
Service Request Number: 20-00592897 • Address: 5627 MOUNTAIN CREEK PKWY, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00592897
Address
5627 MOUNTAIN CREEK PKWY, DALLAS, TX, 75249
City Council District
3
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-06-08T14:16:42.000
Updated Date
2020-06-10T13:54:39.000
Closed Date
2020-06-08T14:16:42.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65727585822034000,-96.97148643690323000)
Unique Key
500t000000Vw1s7AAB
20-00738360
Service Request Number: 20-00738360 • Address: GARLAND RD & WINSTED DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00738360
Address
GARLAND RD & WINSTED DR, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-05T23:59:00.000
Status
Closed
Created Date
2020-07-16T17:20:07.000
Updated Date
2020-07-17T12:47:25.000
Closed Date
2020-07-16T17:20:07.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81279797506282000,-96.72683719745515000)
Unique Key
500t000000XbZh5AAF
20-00593397
Service Request Number: 20-00593397 • Address: SYLVAN AVE & DALLAS FT WORTH SERV EB, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00593397
Address
SYLVAN AVE & DALLAS FT WORTH SERV EB, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-06-08T15:12:24.000
Updated Date
2020-06-10T09:12:43.000
Closed Date
2020-06-08T15:12:24.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76707122880221600,-96.83575544911326000)
Unique Key
500t000000Vw0Y0AAJ
20-00850816
Service Request Number: 20-00850816 • Address: OAK RIDGE DR & COMER DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00850816
Address
OAK RIDGE DR & COMER DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-23T23:59:00.000
Status
Closed
Created Date
2020-08-20T10:35:57.000
Updated Date
2020-09-25T07:08:06.000
Closed Date
2020-08-20T10:35:57.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.73679062075504500,-96.66799231487366000)
Unique Key
500t000000YhZVqAAN
20-00596449
Service Request Number: 20-00596449 • Address: 7086 DALLAS NORTH TOLLWAY NB, UNIVERSITY PARK, TX, 75205 • City Council District: 13
Service Request Number
20-00596449
Address
7086 DALLAS NORTH TOLLWAY NB, UNIVERSITY PARK, TX, 75205
City Council District
13
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-29T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-06-09T11:33:31.000
Updated Date
2020-06-10T09:29:12.000
Closed Date
2020-06-09T11:33:31.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84391331397644000,-96.81398806020688000)
Unique Key
500t000000VwB3lAAF
20-00600778
Service Request Number: 20-00600778 • Address: 18828 HADDINGTON LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00600778
Address
18828 HADDINGTON LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-11T23:59:00.000
Status
Closed
Created Date
2020-06-10T11:09:05.000
Updated Date
2020-06-10T11:59:09.000
Closed Date
2020-06-10T11:09:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00489303184332400,-96.81705209403232000)
Unique Key
500t000000VwLAPAA3
20-00516019
Service Request Number: 20-00516019 • Address: S POLK ST & NOLTE DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00516019
Address
S POLK ST & NOLTE DR, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-21T23:59:00.000
Status
Closed
Created Date
2020-05-18T15:57:58.000
Updated Date
2020-06-10T16:55:33.000
Closed Date
2020-05-18T15:57:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73375343638290000,-96.84007364255568000)
Unique Key
500t000000VD3MxAAL
20-00600363
Service Request Number: 20-00600363 • Address: W ILLINOIS AVE & S COCKRELL HILL RD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00600363
Address
W ILLINOIS AVE & S COCKRELL HILL RD, DALLAS, TX, 75211
City Council District
3
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-11T23:59:00.000
Status
Closed
Created Date
2020-06-10T10:12:57.000
Updated Date
2020-06-10T12:32:55.000
Closed Date
2020-06-10T10:12:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72034816658465000,-96.89155088221085000)
Unique Key
500t000000VwLLJAA3
20-00967243
Service Request Number: 20-00967243 • Address: 3614 NOMAS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00967243
Address
3614 NOMAS ST, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-26T23:59:00.000
Status
Closed
Created Date
2020-09-25T10:08:44.000
Updated Date
2020-09-25T10:41:12.000
Closed Date
2020-09-25T10:08:44.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78171468937214000,-96.87970501129837000)
Unique Key
500t000000Zjp20AAB
20-00601996
Service Request Number: 20-00601996 • Address: 3723 TEXAS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00601996
Address
3723 TEXAS DR, DALLAS, TX, 75211
City Council District
1
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-11T23:59:00.000
Status
Closed
Created Date
2020-06-10T13:51:35.000
Updated Date
2020-06-10T14:55:07.000
Closed Date
2020-06-10T13:51:35.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72361334858401000,-96.88093021236146000)
Unique Key
500t000000VwPKlAAN
20-00564634
Service Request Number: 20-00564634 • Address: 6243 LLANO AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00564634
Address
6243 LLANO AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-21T23:59:00.000
Status
Closed
Created Date
2020-05-31T19:38:27.000
Updated Date
2020-06-10T07:52:18.000
Closed Date
2020-05-31T19:38:27.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82206963301399000,-96.75718547584914000)
Unique Key
500t000000VuqIbAAJ
20-00600265
Service Request Number: 20-00600265 • Address: 2426 LANARK AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00600265
Address
2426 LANARK AVE, DALLAS, TX, 75203
City Council District
4
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-11T23:59:00.000
Status
Closed
Created Date
2020-06-10T10:01:08.000
Updated Date
2020-06-10T11:27:29.000
Closed Date
2020-06-10T10:01:08.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.73103187058869400,-96.79124418393336000)
Unique Key
500t000000VwLFUAA3
20-00603520
Service Request Number: 20-00603520 • Address: 6728 WINTON ST, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00603520
Address
6728 WINTON ST, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-11T23:59:00.000
Status
Closed
Created Date
2020-06-10T17:40:27.000
Updated Date
2020-06-10T20:24:52.000
Closed Date
2020-06-10T17:40:27.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83494903274045400,-96.74589277260492000)
Unique Key
500t000000VwSgnAAF
20-00388622
Service Request Number: 20-00388622 • Address: 6000 E UNIVERSITY BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00388622
Address
6000 E UNIVERSITY BLVD, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-04-15T21:45:34.000
Updated Date
2020-04-16T10:41:34.000
Closed Date
2020-04-15T21:45:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.84634491535946000,-96.76383369469362000)
Unique Key
500t000000TGHYLAA5
20-00732094
Service Request Number: 20-00732094 • Address: 1437 N ZANG BLVD, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
20-00732094
Address
1437 N ZANG BLVD, DALLAS, TX, 75203
City Council District
1
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-04T23:59:00.000
Status
Closed
Created Date
2020-07-15T13:17:47.000
Updated Date
2020-07-18T10:35:59.000
Closed Date
2020-07-15T13:17:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76160524477275000,-96.81648915516160000)
Unique Key
500t000000WzPJ9AAN
20-00183791
Service Request Number: 20-00183791 • Address: 9691 AUDELIA RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00183791
Address
9691 AUDELIA RD, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-02-21T19:10:03.000
Updated Date
2020-04-16T18:09:35.000
Closed Date
2020-02-21T19:10:03.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87857830118196000,-96.71804953353960000)
Unique Key
500t000000RlU9MAAV
19-01321437
Service Request Number: 19-01321437 • Address: 1231 E WACO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01321437
Address
1231 E WACO AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-15T00:59:00.000
Status
Closed
Created Date
2019-11-12T16:08:26.000
Updated Date
2020-09-26T23:20:51.000
Closed Date
2019-11-12T16:08:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73556669180616000,-96.80640450204403000)
Unique Key
500t000000ObgOvAAJ
20-00392584
Service Request Number: 20-00392584 • Address: BROCKBANK DR & WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00392584
Address
BROCKBANK DR & WALNUT HILL LN, DALLAS, TX, 75229
City Council District
6
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-16T16:20:10.000
Updated Date
2020-04-16T17:58:36.000
Closed Date
2020-04-16T16:20:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88105105699350000,-96.87708861381535000)
Unique Key
500t000000TGOd9AAH
19-01271211
Service Request Number: 19-01271211 • Address: 1235 HARLANDALE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01271211
Address
1235 HARLANDALE AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-01T00:59:00.000
Status
Closed
Created Date
2019-10-29T15:19:03.000
Updated Date
2020-09-26T23:20:38.000
Closed Date
2019-10-29T15:19:03.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73431640436322000,-96.81046329560420000)
Unique Key
500t000000NuXojAAF
20-00390768
Service Request Number: 20-00390768 • Address: 3614 GALLAGHER ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00390768
Address
3614 GALLAGHER ST, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-16T12:24:05.000
Updated Date
2020-04-16T13:37:47.000
Closed Date
2020-04-16T12:24:05.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78457719682556600,-96.87913893251348000)
Unique Key
500t000000TGLmqAAH
19-01367022
Service Request Number: 19-01367022 • Address: 7145 BRIERFIELD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
19-01367022
Address
7145 BRIERFIELD DR, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-28T00:59:00.000
Status
Closed
Created Date
2019-11-25T11:38:30.000
Updated Date
2020-09-26T23:21:16.000
Closed Date
2019-11-25T11:38:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66130509885181000,-96.82692370652798000)
Unique Key
500t000000OdGDCAA3
DFW Data AI • Dallas-Fort Worth public-data exploration interface