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311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
20-00431362
Service Request Number: 20-00431362 • Address: 10141 ROSSER RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00431362
Address
10141 ROSSER RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-02T08:02:40.000
Updated Date
2020-04-27T11:23:42.000
Closed Date
2020-03-02T08:02:40.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88389287976448000,-96.84660598654207000)
Unique Key
500t000000UD6OpAAL
20-00186661
Service Request Number: 20-00186661 • Address: 2800 N PRAIRIE CREEK RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00186661
Address
2800 N PRAIRIE CREEK RD, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-02-24T08:17:17.000
Updated Date
2020-04-27T15:17:29.000
Closed Date
2020-02-24T08:17:17.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75936361162181500,-96.66530866835728000)
Unique Key
500t000000RlbCLAAZ
19-01424799
Service Request Number: 19-01424799 • Address: 1404 STRICKLAND ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01424799
Address
1404 STRICKLAND ST, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-13T00:59:00.000
Status
Closed
Created Date
2019-12-11T18:33:21.000
Updated Date
2020-09-26T23:21:29.000
Closed Date
2019-12-11T18:33:21.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73716146698119000,-96.80244419197673000)
Unique Key
500t000000OfLPlAAN
20-00324589
Service Request Number: 20-00324589 • Address: 3400 CAMPBELL ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00324589
Address
3400 CAMPBELL ST, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-01T23:59:00.000
Status
Closed
Created Date
2020-03-30T21:52:22.000
Updated Date
2020-07-20T15:18:27.000
Closed Date
2020-03-30T21:52:22.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80148493356139000,-96.79434756051435000)
Unique Key
500t000000TEOO4AAP
19-01336814
Service Request Number: 19-01336814 • Address: 355 S FIELD ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
19-01336814
Address
355 S FIELD ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-08T00:59:00.000
Status
Closed
Created Date
2019-11-15T22:28:36.000
Updated Date
2020-04-27T16:07:45.000
Closed Date
2019-11-15T22:28:36.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77846500908706000,-96.80056051598714000)
Unique Key
500t000000OcDAmAAN
20-00434518
Service Request Number: 20-00434518 • Address: MANITOBA AVE & RED WING DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00434518
Address
MANITOBA AVE & RED WING DR, DALLAS, TX, 75241
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-27T13:22:30.000
Updated Date
2020-04-27T18:21:23.000
Closed Date
2020-04-27T13:22:30.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66351630997037600,-96.81790325800361000)
Unique Key
500t000000UDC0JAAX
20-00185069
Service Request Number: 20-00185069 • Address: 8216 BURROAKS DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00185069
Address
8216 BURROAKS DR, DALLAS, TX, 75217
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-02-22T16:06:58.000
Updated Date
2020-04-27T15:09:14.000
Closed Date
2020-02-22T16:06:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70835583073956000,-96.68036628792402000)
Unique Key
500t000000RlWkrAAF
20-00743137
Service Request Number: 20-00743137 • Address: 2023 MORRIS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00743137
Address
2023 MORRIS ST, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-21T23:59:00.000
Status
Closed
Created Date
2020-07-18T09:33:14.000
Updated Date
2020-07-20T10:59:23.000
Closed Date
2020-07-18T09:33:14.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78346965611828500,-96.85375041729755000)
Unique Key
500t000000XbtVDAAZ
20-00616034
Service Request Number: 20-00616034 • Address: 8602 WINDWOOD DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00616034
Address
8602 WINDWOOD DR, DALLAS, TX, 75249
City Council District
3
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T10:21:34.000
Updated Date
2020-06-15T15:06:15.000
Closed Date
2020-06-15T10:21:34.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65821444430671000,-96.94690099359178000)
Unique Key
500t000000VwyjYAAR
19-01429216
Service Request Number: 19-01429216 • Address: 3520 S TYLER ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
19-01429216
Address
3520 S TYLER ST, DALLAS, TX, 75224
City Council District
4
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-06T00:59:00.000
Status
Closed
Created Date
2019-12-12T19:20:53.000
Updated Date
2020-04-27T11:20:15.000
Closed Date
2019-12-12T19:20:53.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70190234129627500,-96.83811349654715000)
Unique Key
500t000000OfWbiAAF
20-00428997
Service Request Number: 20-00428997 • Address: 11628 MCRAE RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00428997
Address
11628 MCRAE RD, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-26T14:14:02.000
Updated Date
2020-04-27T15:09:11.000
Closed Date
2020-04-26T14:14:02.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85228573321906000,-96.66062690552535000)
Unique Key
500t000000UD1GVAA1
20-00618246
Service Request Number: 20-00618246 • Address: 6583 BRIARMEADE DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00618246
Address
6583 BRIARMEADE DR, DALLAS, TX, 75254
City Council District
11
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T15:06:35.000
Updated Date
2020-06-15T22:40:46.000
Closed Date
2020-06-15T15:06:35.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.94946636488812000,-96.78903870609984000)
Unique Key
500t000000Vx3shAAB
20-00740850
Service Request Number: 20-00740850 • Address: 4060 PREFERRED PL, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00740850
Address
4060 PREFERRED PL, DALLAS, TX, 75237
City Council District
8
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-21T23:59:00.000
Status
Closed
Created Date
2020-07-17T13:04:23.000
Updated Date
2020-07-20T13:53:53.000
Closed Date
2020-07-17T13:04:23.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.66058371478401000,-96.88536358642088000)
Unique Key
500t000000XblnmAAB
20-00015043
Service Request Number: 20-00015043 • Address: 3609 HIGH VISTA DR, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
20-00015043
Address
3609 HIGH VISTA DR, DALLAS, TX, 75234
City Council District
6
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-01-06T15:19:19.000
Updated Date
2020-04-27T15:54:02.000
Closed Date
2020-01-06T15:19:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91246192038424000,-96.85810789833194000)
Unique Key
500t000000Q01OIAAZ
20-00257066
Service Request Number: 20-00257066 • Address: 26178 L B J SERV EB, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00257066
Address
26178 L B J SERV EB, DALLAS, TX, 75253
City Council District
8
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-04T23:59:00.000
Status
Closed
Created Date
2020-03-12T12:53:04.000
Updated Date
2020-04-27T11:16:14.000
Closed Date
2020-03-12T12:53:04.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68708689637596000,-96.63551514576217000)
Unique Key
500t000000T4unyAAB
20-00011245
Service Request Number: 20-00011245 • Address: 781 ELI AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00011245
Address
781 ELI AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-01-04T22:02:59.000
Updated Date
2020-04-27T10:27:20.000
Closed Date
2020-01-04T22:02:59.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73870605214849000,-96.87040278520324000)
Unique Key
500t000000PzsRSAAZ
19-01347448
Service Request Number: 19-01347448 • Address: 2754 KINGSTON ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
19-01347448
Address
2754 KINGSTON ST, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-22T00:59:00.000
Status
Closed
Created Date
2019-11-19T14:53:46.000
Updated Date
2020-09-26T23:21:03.000
Closed Date
2019-11-19T14:53:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73378839790581000,-96.86516785785929000)
Unique Key
500t000000OcZUZAA3
20-00537508
Service Request Number: 20-00537508 • Address: 9400 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00537508
Address
9400 FERGUSON RD, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-27T23:59:00.000
Status
Closed
Created Date
2020-05-22T23:01:21.000
Updated Date
2020-07-20T05:36:06.000
Closed Date
2020-05-22T23:01:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81658486430897000,-96.69092855269392000)
Unique Key
500t000000VDsFRAA1
19-01454301
Service Request Number: 19-01454301 • Address: 4910 PARRY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
19-01454301
Address
4910 PARRY AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-13T23:59:00.000
Status
Closed
Created Date
2019-12-20T11:25:02.000
Updated Date
2020-04-27T15:55:21.000
Closed Date
2019-12-20T11:25:02.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78968403150591000,-96.75706964743968000)
Unique Key
500t000000PyQwyAAF
20-00393081
Service Request Number: 20-00393081 • Address: 3400 CRONK LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00393081
Address
3400 CRONK LN, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-04-16T18:09:26.000
Updated Date
2020-06-15T09:26:48.000
Closed Date
2020-04-16T18:09:26.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76612392071740500,-96.68843676920488000)
Unique Key
500t000000TGPY9AAP
20-00430602
Service Request Number: 20-00430602 • Address: 2500 MOUNTAIN LAKE RD, DALLAS, TX, 75233 • City Council District: 1
Service Request Number
20-00430602
Address
2500 MOUNTAIN LAKE RD, DALLAS, TX, 75233
City Council District
1
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-27T09:56:31.000
Updated Date
2020-04-27T11:42:06.000
Closed Date
2020-04-27T09:56:31.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72117586170547000,-96.85905929402263000)
Unique Key
500t000000UD50WAAT
20-00434306
Service Request Number: 20-00434306 • Address: 1611 S VERNON AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00434306
Address
1611 S VERNON AVE, DALLAS, TX, 75224
City Council District
1
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-27T17:04:17.000
Updated Date
2020-04-27T18:44:21.000
Closed Date
2020-04-27T17:04:17.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72977376237414000,-96.83694037577474000)
Unique Key
500t000000UDBV7AAP
20-00434920
Service Request Number: 20-00434920 • Address: 1828 ABSHIRE LN, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00434920
Address
1828 ABSHIRE LN, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-27T23:42:27.000
Updated Date
2020-04-28T04:34:22.000
Closed Date
2020-04-27T23:42:27.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81034264816576000,-96.68306110597962000)
Unique Key
500t000000UDDC6AAP
19-01469703
Service Request Number: 19-01469703 • Address: 1816 NEWPORT AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
19-01469703
Address
1816 NEWPORT AVE, DALLAS, TX, 75224
City Council District
1
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-23T23:59:00.000
Status
Closed
Created Date
2019-12-26T14:26:29.000
Updated Date
2020-04-27T10:28:42.000
Closed Date
2019-12-26T14:26:29.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72504331273417000,-96.84999960743193000)
Unique Key
500t000000PyvneAAB
20-00619110
Service Request Number: 20-00619110 • Address: 8415 HUTTIG AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00619110
Address
8415 HUTTIG AVE, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-15T12:24:15.000
Updated Date
2020-06-15T17:01:43.000
Closed Date
2020-06-15T12:24:15.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74637760957642000,-96.67565198025174000)
Unique Key
500t000000Vx5eWAAR
20-00434242
Service Request Number: 20-00434242 • Address: 4243 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00434242
Address
4243 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-27T14:57:45.000
Updated Date
2020-04-27T16:52:47.000
Closed Date
2020-04-27T14:57:45.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00411146342657000,-96.83867258638628000)
Unique Key
500t000000UDBVBAA5
20-00272489
Service Request Number: 20-00272489 • Address: 706 ROUGH BARK DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00272489
Address
706 ROUGH BARK DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-19T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-03-17T10:48:44.000
Updated Date
2020-04-27T05:32:30.000
Closed Date
2020-03-17T10:48:44.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72457758158438400,-96.64454881422255000)
Unique Key
500t000000T5P1yAAF
19-01308920
Service Request Number: 19-01308920 • Address: 3915 FORTUNE LN, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01308920
Address
3915 FORTUNE LN, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-11T00:59:00.000
Status
Closed
Created Date
2019-11-08T15:34:35.000
Updated Date
2020-09-26T23:20:24.000
Closed Date
2019-11-08T15:34:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69694378763919000,-96.81599611598809000)
Unique Key
500t000000NiesRAAR
20-00430507
Service Request Number: 20-00430507 • Address: 3906 SHADY CREEK LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00430507
Address
3906 SHADY CREEK LN, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-27T09:45:04.000
Updated Date
2020-04-27T12:30:31.000
Closed Date
2020-04-27T09:45:04.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89048152499881000,-96.84822439774682000)
Unique Key
500t000000UD4nwAAD
20-00005720
Service Request Number: 20-00005720 • Address: 2546 BRANDON ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00005720
Address
2546 BRANDON ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-01-03T09:14:15.000
Updated Date
2020-04-27T10:25:54.000
Closed Date
2020-01-03T09:14:15.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73192973895686500,-96.86027125016304000)
Unique Key
500t000000PziDDAAZ
20-00749848
Service Request Number: 20-00749848 • Address: 215 S HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00749848
Address
215 S HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-07-20T22:58:57.000
Updated Date
2020-07-21T14:18:34.000
Closed Date
2020-07-20T22:58:57.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74434756678520000,-96.85697452796043000)
Unique Key
500t000000XcPDAAA3
19-01475707
Service Request Number: 19-01475707 • Address: 6200 EAST GRAND AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
19-01475707
Address
6200 EAST GRAND AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-24T23:59:00.000
Status
Closed
Created Date
2019-12-27T17:13:53.000
Updated Date
2020-04-27T16:05:00.000
Closed Date
2019-12-27T17:13:53.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79782979986289600,-96.74244729955527000)
Unique Key
500t000000Pz7d7AAB
20-00158461
Service Request Number: 20-00158461 • Address: KNOLL TRAIL DR & BENT TREE FOREST DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00158461
Address
KNOLL TRAIL DR & BENT TREE FOREST DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-02-14T16:24:11.000
Updated Date
2020-04-27T12:06:03.000
Closed Date
2020-02-14T16:24:11.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.96507923600497500,-96.81893421171982000)
Unique Key
500t000000RkUs4AAF
20-00619361
Service Request Number: 20-00619361 • Address: 3000 S LEDBETTER DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00619361
Address
3000 S LEDBETTER DR, DALLAS, TX, 75211
City Council District
3
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T18:59:02.000
Updated Date
2020-06-15T21:24:43.000
Closed Date
2020-06-15T18:59:02.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70899973348390000,-96.92357696905474000)
Unique Key
500t000000Vx6WnAAJ
19-01278859
Service Request Number: 19-01278859 • Address: 7126 FILLMORE DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
19-01278859
Address
7126 FILLMORE DR, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-03T00:59:00.000
Status
Closed
Created Date
2019-10-31T14:23:56.000
Updated Date
2020-09-26T23:20:38.000
Closed Date
2019-10-31T14:23:56.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83134744136448500,-96.84986206126419000)
Unique Key
500t000000Nv0Z9AAJ
20-00619332
Service Request Number: 20-00619332 • Address: 6825 OLETA DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00619332
Address
6825 OLETA DR, DALLAS, TX, 75217
City Council District
8
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-15T16:00:58.000
Updated Date
2020-06-15T18:42:33.000
Closed Date
2020-06-15T16:00:58.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71362326241927000,-96.70390126045172000)
Unique Key
500t000000Vx6QpAAJ
20-00016550
Service Request Number: 20-00016550 • Address: 5862 MEADERS LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00016550
Address
5862 MEADERS LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-01-06T19:16:42.000
Updated Date
2020-04-27T16:06:07.000
Closed Date
2020-01-06T19:16:42.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88645490940709000,-96.80700239800568000)
Unique Key
500t000000Q04F4AAJ
20-00402051
Service Request Number: 20-00402051 • Address: 1700 S BELT LINE RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00402051
Address
1700 S BELT LINE RD, DALLAS, TX, 75253
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-22T23:59:00.000
Status
Closed
Created Date
2020-04-20T09:56:53.000
Updated Date
2020-06-15T09:29:37.000
Closed Date
2020-04-20T09:56:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67925798227772600,-96.59846671980583000)
Unique Key
500t000000TGfMpAAL
19-01351998
Service Request Number: 19-01351998 • Address: 319 W GROVER C WASHINGTON AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
19-01351998
Address
319 W GROVER C WASHINGTON AVE, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-23T00:59:00.000
Status
Closed
Created Date
2019-11-20T13:43:42.000
Updated Date
2020-09-26T23:21:03.000
Closed Date
2019-11-20T13:43:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71774710395358000,-96.82679798541105000)
Unique Key
500t000000OciqFAAR
20-00587925
Service Request Number: 20-00587925 • Address: 6446 ELLSWORTH AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00587925
Address
6446 ELLSWORTH AVE, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-10T23:59:00.000
Status
Closed
Created Date
2020-06-06T11:01:29.000
Updated Date
2020-07-21T16:24:59.000
Closed Date
2020-06-06T11:01:29.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83363073402541000,-96.75155921854974000)
Unique Key
500t000000VvqYrAAJ
19-01429171
Service Request Number: 19-01429171 • Address: 301 S TYLER ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
19-01429171
Address
301 S TYLER ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-06T00:59:00.000
Status
Closed
Created Date
2019-12-12T19:02:23.000
Updated Date
2020-04-27T10:30:07.000
Closed Date
2019-12-12T19:02:23.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74309635044438000,-96.83777825984770000)
Unique Key
500t000000OfWUSAA3
19-01420718
Service Request Number: 19-01420718 • Address: 1910 SHAW ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
19-01420718
Address
1910 SHAW ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-05T00:59:00.000
Status
Closed
Created Date
2019-12-11T09:41:55.000
Updated Date
2020-04-27T10:10:16.000
Closed Date
2019-12-11T09:41:55.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78534039344994000,-96.85067258218972000)
Unique Key
500t000000Of8MZAAZ
19-01366522
Service Request Number: 19-01366522 • Address: 7310 WILCOX DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
19-01366522
Address
7310 WILCOX DR, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-28T00:59:00.000
Status
Closed
Created Date
2019-11-25T10:38:38.000
Updated Date
2020-09-26T23:21:16.000
Closed Date
2019-11-25T10:38:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66015613515313000,-96.82522467194939000)
Unique Key
500t000000OdFJOAA3
20-00749923
Service Request Number: 20-00749923 • Address: VAN DYKE RD & EASTON RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00749923
Address
VAN DYKE RD & EASTON RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-04T23:59:00.000
Status
Closed
Created Date
2020-07-21T04:52:24.000
Updated Date
2020-07-21T14:17:38.000
Closed Date
2020-07-21T04:52:24.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86070334925551000,-96.70985455768822000)
Unique Key
500t000000XcPmBAAV
20-00608046
Service Request Number: 20-00608046 • Address: 3810 W LAWTHER DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00608046
Address
3810 W LAWTHER DR, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-14T23:59:00.000
Status
Closed
Created Date
2020-06-11T21:31:00.000
Updated Date
2020-06-15T11:33:44.000
Closed Date
2020-06-11T21:31:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83458981717628000,-96.73127911808658000)
Unique Key
500t000000VwfUHAAZ
20-00617163
Service Request Number: 20-00617163 • Address: 11512 GLEN CROSS DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00617163
Address
11512 GLEN CROSS DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T12:43:15.000
Updated Date
2020-06-15T15:09:36.000
Closed Date
2020-06-15T12:43:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85040843790005000,-96.65071017721728000)
Unique Key
500t000000Vx1EXAAZ
19-01439612
Service Request Number: 19-01439612 • Address: 2341 ECHO LAKE DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
19-01439612
Address
2341 ECHO LAKE DR, DALLAS, TX, 75253
City Council District
8
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-09T23:59:00.000
Status
Closed
Created Date
2019-12-16T18:12:32.000
Updated Date
2020-04-27T10:05:27.000
Closed Date
2019-12-16T18:12:32.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67594997140685000,-96.61767644715032000)
Unique Key
500t000000PxcjVAAR
20-00599195
Service Request Number: 20-00599195 • Address: 1231 BROOKMERE DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00599195
Address
1231 BROOKMERE DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-09T23:15:42.000
Updated Date
2020-06-15T10:00:19.000
Closed Date
2020-06-09T23:15:42.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69416080172730000,-96.80822661256550000)
Unique Key
500t000000VwHqkAAF
19-01189119
Service Request Number: 19-01189119 • Address: 3215 KIRNWOOD DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
19-01189119
Address
3215 KIRNWOOD DR, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-10T00:59:00.000
Status
Closed
Created Date
2019-10-07T09:54:28.000
Updated Date
2020-09-26T23:19:46.000
Closed Date
2019-10-07T09:54:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.64967773733789000,-96.86990989909224000)
Unique Key
500t000000N4geRAAR
20-00186350
Service Request Number: 20-00186350 • Address: 2600 CREST AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00186350
Address
2600 CREST AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-02-23T18:11:42.000
Updated Date
2020-04-27T15:15:19.000
Closed Date
2020-02-23T18:11:42.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71698272488607000,-96.80314279008817000)
Unique Key
500t000000RlZIMAA3
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