311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
20-00238008
Service Request Number: 20-00238008 • Address: 4202 DELMAR AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00238008
Address
4202 DELMAR AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-03-08T07:34:02.000
Updated Date
2020-04-30T15:27:04.000
Closed Date
2020-03-08T07:34:02.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83665700790492500,-96.76543488307667000)
Unique Key
500t000000SnVJdAAN
20-00106503
Service Request Number: 20-00106503 • Address: 1861 MCKINNEY AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00106503
Address
1861 MCKINNEY AVE, DALLAS, TX, 75201
City Council District
14
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-15T00:59:00.000
Status
Closed
Created Date
2020-01-31T14:01:40.000
Updated Date
2020-04-30T15:30:05.000
Closed Date
2020-01-31T14:01:40.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78908441738600000,-96.80415920054340000)
Unique Key
500t000000R4dhqAAB
20-00617043
Service Request Number: 20-00617043 • Address: 8415 HUTTIG AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00617043
Address
8415 HUTTIG AVE, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-06-15T12:24:15.000
Updated Date
2020-06-16T08:39:49.000
Closed Date
2020-06-15T12:24:15.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74637760957642000,-96.67565198025174000)
Unique Key
500t000000Vx10FAAR
20-00618672
Service Request Number: 20-00618672 • Address: 6825 OLETA DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00618672
Address
6825 OLETA DR, DALLAS, TX, 75217
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-06-15T16:00:58.000
Updated Date
2020-06-16T09:09:35.000
Closed Date
2020-06-15T16:00:58.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71362326241927000,-96.70390126045172000)
Unique Key
500t000000Vx4nrAAB
20-00620770
Service Request Number: 20-00620770 • Address: 2100 E WHEATLAND RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00620770
Address
2100 E WHEATLAND RD, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-16T10:07:49.000
Updated Date
2020-06-16T10:39:33.000
Closed Date
2020-06-16T10:07:49.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.65343183464547400,-96.78731161901865000)
Unique Key
500t000000VxAtiAAF
20-00623979
Service Request Number: 20-00623979 • Address: 10528 CASTLEROCK DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00623979
Address
10528 CASTLEROCK DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-16T16:54:57.000
Updated Date
2020-06-16T23:03:26.000
Closed Date
2020-06-16T16:54:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74074384670631600,-96.64335099088164000)
Unique Key
500t000000VxI49AAF
20-01487568
Service Request Number: 20-01487568 • Address: 10475 WOODLEAF DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-01487568
Address
10475 WOODLEAF DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-26T23:59:00.000
Status
Closed
Created Date
2019-12-31T23:29:05.000
Updated Date
2020-04-30T15:46:46.000
Closed Date
2019-12-31T23:29:05.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75515027978316600,-96.64355011249762000)
Unique Key
500t000000PzVRUAA3
20-00441234
Service Request Number: 20-00441234 • Address: 9359 SANDYLAND BLVD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00441234
Address
9359 SANDYLAND BLVD, DALLAS, TX, 75217
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-01T23:59:00.000
Status
Closed
Created Date
2020-04-29T10:25:40.000
Updated Date
2020-04-30T10:43:21.000
Closed Date
2020-04-29T10:25:40.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68342971629030000,-96.66328543531155000)
Unique Key
500t000000UDPZgAAP
20-00445763
Service Request Number: 20-00445763 • Address: 9416 BLUFFCREEK DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00445763
Address
9416 BLUFFCREEK DR, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-30T09:41:44.000
Updated Date
2020-04-30T11:28:43.000
Closed Date
2020-04-30T09:41:44.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75380341198751000,-96.66121344970995000)
Unique Key
500t000000UDYVnAAP
19-01232426
Service Request Number: 19-01232426 • Address: 1735 MORRELL AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
19-01232426
Address
1735 MORRELL AVE, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-21T00:59:00.000
Status
Closed
Created Date
2019-10-18T12:34:17.000
Updated Date
2020-09-26T23:19:59.000
Closed Date
2019-10-18T12:34:17.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73932656652204000,-96.79719257719188000)
Unique Key
500t000000NXadyAAD
20-00684981
Service Request Number: 20-00684981 • Address: 5708 CHARLESTOWN DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00684981
Address
5708 CHARLESTOWN DR, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-04T23:59:00.000
Status
Closed
Created Date
2020-07-02T14:34:11.000
Updated Date
2020-07-22T04:30:53.000
Closed Date
2020-07-02T14:34:11.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91752613899755000,-96.81145451710935000)
Unique Key
500t000000WwZCFAA3
20-00440273
Service Request Number: 20-00440273 • Address: CECILLE ST & VELASCO AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00440273
Address
CECILLE ST & VELASCO AVE, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-01T23:59:00.000
Status
Closed
Created Date
2020-04-29T08:15:06.000
Updated Date
2020-04-30T07:56:39.000
Closed Date
2020-04-29T08:15:06.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82105684329499000,-96.75872760817101000)
Unique Key
500t000000UDNp8AAH
20-00446591
Service Request Number: 20-00446591 • Address: DRANE DR & E GREENWAY BLVD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00446591
Address
DRANE DR & E GREENWAY BLVD, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-30T10:54:31.000
Updated Date
2020-04-30T11:25:27.000
Closed Date
2020-04-30T10:54:31.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84227513424725000,-96.81727131238719000)
Unique Key
500t000000UDZybAAH
19-01187691
Service Request Number: 19-01187691 • Address: 2746 KINGSTON ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
19-01187691
Address
2746 KINGSTON ST, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-07T00:59:00.000
Status
Closed
Created Date
2019-10-06T13:29:30.000
Updated Date
2020-09-26T23:19:46.000
Closed Date
2019-10-06T13:29:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73380182857752000,-96.86493930335239000)
Unique Key
500t000000N4bMMAAZ
20-00445095
Service Request Number: 20-00445095 • Address: MERRELL RD & CAMELOT DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00445095
Address
MERRELL RD & CAMELOT DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-29T10:24:38.000
Updated Date
2020-04-30T06:23:31.000
Closed Date
2020-03-29T10:24:38.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88776375634618000,-96.86975955237114000)
Unique Key
500t000000UDWyJAAX
19-01299127
Service Request Number: 19-01299127 • Address: 2119 ALABAMA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01299127
Address
2119 ALABAMA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-09T00:59:00.000
Status
Closed
Created Date
2019-11-06T13:59:11.000
Updated Date
2020-09-26T23:20:11.000
Closed Date
2019-11-06T13:59:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72185930813433000,-96.81948297660963000)
Unique Key
500t000000NiKSSAA3
20-00610574
Service Request Number: 20-00610574 • Address: 7604 GOFORTH RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00610574
Address
7604 GOFORTH RD, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-02T23:59:00.000
Status
Closed
Created Date
2020-06-12T13:30:02.000
Updated Date
2020-06-16T12:46:09.000
Closed Date
2020-06-12T13:30:02.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86380235113292500,-96.73054212329419000)
Unique Key
500t000000Vwly5AAB
20-00322991
Service Request Number: 20-00322991 • Address: 5731 BELT LINE RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00322991
Address
5731 BELT LINE RD, DALLAS, TX, 75254
City Council District
11
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-03-30T14:30:55.000
Updated Date
2020-04-30T18:39:18.000
Closed Date
2020-03-30T14:30:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95417798182364000,-96.80928645911268000)
Unique Key
500t000000TELX5AAP
20-00422322
Service Request Number: 20-00422322 • Address: 2733 N JIM MILLER RD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00422322
Address
2733 N JIM MILLER RD, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-04-24T08:49:40.000
Updated Date
2020-06-16T08:51:27.000
Closed Date
2020-04-24T08:49:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75980888055685400,-96.70191354174058000)
Unique Key
500t000000UCq5SAAT
20-00622181
Service Request Number: 20-00622181 • Address: 10915 GOODNIGHT LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00622181
Address
10915 GOODNIGHT LN, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-16T11:03:49.000
Updated Date
2020-06-16T13:08:35.000
Closed Date
2020-06-16T11:03:49.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87718832578199400,-96.90118598726146000)
Unique Key
500t000000VxEBhAAN
20-00440996
Service Request Number: 20-00440996 • Address: OLD SEAGOVILLE RD & LEVANT AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00440996
Address
OLD SEAGOVILLE RD & LEVANT AVE, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-01T23:59:00.000
Status
Closed
Created Date
2020-04-29T09:57:37.000
Updated Date
2020-04-30T10:56:39.000
Closed Date
2020-04-29T09:57:37.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70497624223893000,-96.64640181377199000)
Unique Key
500t000000UDPAvAAP
20-00440354
Service Request Number: 20-00440354 • Address: 3467 S MERRIFIELD RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00440354
Address
3467 S MERRIFIELD RD, DALLAS, TX, 75236
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-01T23:59:00.000
Status
Closed
Created Date
2020-04-29T08:32:18.000
Updated Date
2020-06-16T16:47:10.000
Closed Date
2020-04-29T08:32:18.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70162627157194000,-96.94314214578196000)
Unique Key
500t000000UDNzhAAH
20-00157998
Service Request Number: 20-00157998 • Address: 4264 W MOCKINGBIRD LN, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00157998
Address
4264 W MOCKINGBIRD LN, DALLAS, TX, 75235
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-02-14T15:26:12.000
Updated Date
2020-06-16T09:22:45.000
Closed Date
2020-02-14T15:26:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83644551600308000,-96.83203130286387000)
Unique Key
500t000000RkTyBAAV
20-00747908
Service Request Number: 20-00747908 • Address: 3221 COMMERCE ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00747908
Address
3221 COMMERCE ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-07-20T14:14:44.000
Updated Date
2020-07-21T14:15:34.000
Closed Date
2020-07-20T14:14:44.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78439858204891000,-96.77731518229565000)
Unique Key
500t000000XcII0AAN
20-00610724
Service Request Number: 20-00610724 • Address: 10800 MARSH LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00610724
Address
10800 MARSH LN, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-17T23:59:00.000
Status
Closed
Created Date
2020-06-12T13:55:31.000
Updated Date
2020-06-16T07:47:42.000
Closed Date
2020-06-12T13:55:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89521289036851000,-96.85601205600626000)
Unique Key
500t000000VwmO2AAJ
20-00241732
Service Request Number: 20-00241732 • Address: 2828 BONNIE VIEW RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00241732
Address
2828 BONNIE VIEW RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-09T12:47:21.000
Updated Date
2020-04-30T09:14:02.000
Closed Date
2020-03-09T12:47:21.000
Outcome
Investigation Complete
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.72048134466815000,-96.78499516771807000)
Unique Key
500t000000T4PVPAA3
20-00445374
Service Request Number: 20-00445374 • Address: 2949 LATHAM DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00445374
Address
2949 LATHAM DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-30T08:40:53.000
Updated Date
2020-04-30T08:44:17.000
Closed Date
2020-04-30T08:40:53.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89701891550874500,-96.87887617143964000)
Unique Key
500t000000UDXlBAAX
20-00311316
Service Request Number: 20-00311316 • Address: CAMPBELL RD & DAVENPORT RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00311316
Address
CAMPBELL RD & DAVENPORT RD, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-03-26T16:23:57.000
Updated Date
2020-04-30T18:37:39.000
Closed Date
2020-03-26T16:23:57.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.97822717837269000,-96.79618239366319000)
Unique Key
500t000000TE0EGAA1
20-00223118
Service Request Number: 20-00223118 • Address: 12010 CORPORATE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00223118
Address
12010 CORPORATE DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-03-04T10:33:10.000
Updated Date
2020-04-30T15:26:20.000
Closed Date
2020-03-04T10:33:10.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85942232812557500,-96.66135146630260000)
Unique Key
500t000000SnzDIAAZ
20-00751730
Service Request Number: 20-00751730 • Address: 11824 JAMESTOWN RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00751730
Address
11824 JAMESTOWN RD, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-21T11:04:08.000
Updated Date
2020-07-21T12:07:20.000
Closed Date
2020-07-21T11:04:08.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90991549016136000,-96.80709270056460000)
Unique Key
500t000000XcaLRAAZ
20-00441156
Service Request Number: 20-00441156 • Address: 2718 SEA HARBOR RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00441156
Address
2718 SEA HARBOR RD, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-01T23:59:00.000
Status
Closed
Created Date
2020-04-29T10:16:29.000
Updated Date
2020-04-30T15:18:29.000
Closed Date
2020-04-29T10:16:29.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77617927377093000,-96.92201608057408000)
Unique Key
500t000000UDPRmAAP
20-00449191
Service Request Number: 20-00449191 • Address: 5000 REIGER AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00449191
Address
5000 REIGER AVE, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-30T17:08:48.000
Updated Date
2020-04-30T17:17:51.000
Closed Date
2020-04-30T17:08:48.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79762303127807000,-96.76310469606406000)
Unique Key
500t000000VAOZGAA5
19-01211405
Service Request Number: 19-01211405 • Address: 3121 METROPOLITAN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
19-01211405
Address
3121 METROPOLITAN AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-14T00:59:00.000
Status
Closed
Created Date
2019-10-12T19:52:14.000
Updated Date
2020-09-26T23:19:59.000
Closed Date
2019-10-12T19:52:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76772503740920000,-96.75813197894651000)
Unique Key
500t000000N6QEcAAN
19-01403051
Service Request Number: 19-01403051 • Address: 4774 CROZIER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
19-01403051
Address
4774 CROZIER ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-07T00:59:00.000
Status
Closed
Created Date
2019-12-05T15:48:40.000
Updated Date
2020-09-26T23:21:29.000
Closed Date
2019-12-05T15:48:40.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75215293818159000,-96.75667373655841000)
Unique Key
500t000000OeTe8AAF
20-00618438
Service Request Number: 20-00618438 • Address: 3141 NEWCASTLE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00618438
Address
3141 NEWCASTLE DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-29T23:59:00.000
Status
Closed
Created Date
2020-06-15T15:30:46.000
Updated Date
2020-06-16T13:18:28.000
Closed Date
2020-06-15T15:30:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88000281976163000,-96.87046542081856000)
Unique Key
500t000000Vx4KLAAZ
20-00443452
Service Request Number: 20-00443452 • Address: 6806 DESCO DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00443452
Address
6806 DESCO DR, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-01T23:59:00.000
Status
In Progress
Created Date
2020-04-29T14:50:08.000
Updated Date
2020-04-30T09:39:34.000
Closed Date
2020-04-29T14:50:08.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87449656014638000,-96.78811610822693000)
Unique Key
500t000000UDTOrAAP
20-00623439
Service Request Number: 20-00623439 • Address: MILITARY PKWY & N PRAIRIE CREEK RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00623439
Address
MILITARY PKWY & N PRAIRIE CREEK RD, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-16T15:43:20.000
Updated Date
2020-06-16T16:56:39.000
Closed Date
2020-06-16T15:43:20.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76846683750552000,-96.66559909937654000)
Unique Key
500t000000VxH06AAF
20-00106542
Service Request Number: 20-00106542 • Address: 1861 MCKINNEY AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00106542
Address
1861 MCKINNEY AVE, DALLAS, TX, 75201
City Council District
14
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-15T00:59:00.000
Status
Closed (Duplicate)
Created Date
2020-01-31T14:06:46.000
Updated Date
2020-04-30T15:30:14.000
Closed Date
2020-01-31T14:06:46.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78908441738600000,-96.80415920054340000)
Unique Key
500t000000R4dmRAAR
20-00612642
Service Request Number: 20-00612642 • Address: 4144 PLUTO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00612642
Address
4144 PLUTO ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-08T23:59:00.000
Status
Closed
Created Date
2020-06-13T06:43:01.000
Updated Date
2020-06-16T13:21:27.000
Closed Date
2020-06-13T06:43:01.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79239701675944500,-96.89106359070539000)
Unique Key
500t000000VwqdvAAB
20-00448545
Service Request Number: 20-00448545 • Address: 3462 ST CLOUD CIR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00448545
Address
3462 ST CLOUD CIR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-30T14:35:51.000
Updated Date
2020-04-30T15:32:57.000
Closed Date
2020-04-30T14:35:51.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90771532582685000,-96.86212074636819000)
Unique Key
500t000000VANUoAAP
20-00449040
Service Request Number: 20-00449040 • Address: E MOCKINGBIRD LN & PEAVY RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00449040
Address
E MOCKINGBIRD LN & PEAVY RD, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-30T16:43:43.000
Updated Date
2020-04-30T18:23:18.000
Closed Date
2020-04-30T16:43:43.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85347295790220600,-96.71765367533231000)
Unique Key
500t000000VAOIoAAP
20-00710251
Service Request Number: 20-00710251 • Address: 2154 TOSCA LN, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00710251
Address
2154 TOSCA LN, DALLAS, TX, 75224
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-07-09T15:05:16.000
Updated Date
2020-07-21T15:08:53.000
Closed Date
2020-07-09T15:05:16.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69468186778250600,-96.85333113959375000)
Unique Key
500t000000WxwFYAAZ
20-00411474
Service Request Number: 20-00411474 • Address: 724 N BUCKNER BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00411474
Address
724 N BUCKNER BLVD, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-04-21T17:45:04.000
Updated Date
2020-04-30T16:39:47.000
Closed Date
2020-04-21T17:45:04.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84552555418813600,-96.71203110183991000)
Unique Key
500t000000UUWkVAAX
20-00449224
Service Request Number: 20-00449224 • Address: 10304 WOODLOT DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00449224
Address
10304 WOODLOT DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-30T17:34:51.000
Updated Date
2020-04-30T21:43:29.000
Closed Date
2020-04-30T17:34:51.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72843610515240000,-96.64574620128992000)
Unique Key
500t000000VAOeLAAX
20-00620653
Service Request Number: 20-00620653 • Address: 1900 E WHEATLAND RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00620653
Address
1900 E WHEATLAND RD, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-16T09:54:43.000
Updated Date
2020-06-16T11:08:46.000
Closed Date
2020-06-16T09:54:43.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.65092172970619000,-96.79239566057012000)
Unique Key
500t000000VxAjmAAF
20-00620727
Service Request Number: 20-00620727 • Address: 7951 WOODSHIRE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00620727
Address
7951 WOODSHIRE DR, DALLAS, TX, 75232
City Council District
8
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-16T10:01:33.000
Updated Date
2020-06-16T22:37:32.000
Closed Date
2020-06-16T10:01:33.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65045692855482000,-96.83944891656986000)
Unique Key
500t000000VxArqAAF
19-01333767
Service Request Number: 19-01333767 • Address: 6207 MONTICELLO AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
19-01333767
Address
6207 MONTICELLO AVE, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-18T00:59:00.000
Status
Closed
Created Date
2019-11-15T12:09:00.000
Updated Date
2020-09-26T23:21:03.000
Closed Date
2019-11-15T12:09:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82674511378167600,-96.75789922006500000)
Unique Key
500t000000Oc84AAAR
20-00448172
Service Request Number: 20-00448172 • Address: 8800 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00448172
Address
8800 FERGUSON RD, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-30T14:50:42.000
Updated Date
2020-04-30T16:18:52.000
Closed Date
2020-04-30T14:50:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81265277389126600,-96.69899385526438000)
Unique Key
500t000000VAMwcAAH
20-00431471
Service Request Number: 20-00431471 • Address: 1943 PEAVY RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00431471
Address
1943 PEAVY RD, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-02T23:59:00.000
Status
Closed
Created Date
2020-04-27T11:34:54.000
Updated Date
2020-04-30T14:27:11.000
Closed Date
2020-04-27T11:34:54.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82889784895455400,-96.68555984109261000)
Unique Key
500t000000UD6jNAAT
20-00447653
Service Request Number: 20-00447653 • Address: 10144 FAIRCREST DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00447653
Address
10144 FAIRCREST DR, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-30T13:47:37.000
Updated Date
2020-04-30T21:39:27.000
Closed Date
2020-04-30T13:47:37.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88954264799323000,-96.71012427910710000)
Unique Key
500t000000UDbzvAAD