311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
20-00977094
Service Request Number: 20-00977094 • Address: 6419 GENSTAR LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00977094
Address
6419 GENSTAR LN, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-28T15:50:19.000
Updated Date
2020-09-28T22:13:03.000
Closed Date
2020-09-28T15:50:19.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00259366544051000,-96.79288156842905000)
Unique Key
500t000000ZkMdrAAF
20-00624343
Service Request Number: 20-00624343 • Address: 1800 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00624343
Address
1800 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-19T23:59:00.000
Status
Closed
Created Date
2020-06-16T19:42:10.000
Updated Date
2020-06-17T08:57:10.000
Closed Date
2020-06-16T19:42:10.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71329523423037000,-96.79313798599678000)
Unique Key
500t000000VxJ8OAAV
20-00406211
Service Request Number: 20-00406211 • Address: 3000 W WHEATLAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00406211
Address
3000 W WHEATLAND RD, DALLAS, TX, 75237
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-22T23:59:00.000
Status
Closed
Created Date
2020-04-20T17:40:27.000
Updated Date
2020-05-04T19:25:48.000
Closed Date
2020-04-20T17:40:27.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.64742674138835000,-96.86975795879161000)
Unique Key
500t000000UUQnuAAH
20-00458860
Service Request Number: 20-00458860 • Address: 3796 WALDORF DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00458860
Address
3796 WALDORF DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-04T10:59:26.000
Updated Date
2020-05-04T11:19:40.000
Closed Date
2020-05-04T10:59:26.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89708400789801000,-96.85160136532983000)
Unique Key
500t000000VAhDiAAL
20-00462345
Service Request Number: 20-00462345 • Address: 1300 E PENTAGON PKWY, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00462345
Address
1300 E PENTAGON PKWY, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-05-04T21:28:45.000
Updated Date
2020-05-05T03:04:28.000
Closed Date
2020-05-04T21:28:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68421906346835000,-96.80453660595649000)
Unique Key
500t000000VAnRlAAL
20-00850804
Service Request Number: 20-00850804 • Address: GROVECREST DR & OAK RIDGE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00850804
Address
GROVECREST DR & OAK RIDGE DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-23T23:59:00.000
Status
Closed
Created Date
2020-08-20T10:32:39.000
Updated Date
2020-09-28T08:46:39.000
Closed Date
2020-08-20T10:32:39.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.73771907987184000,-96.66855751464728000)
Unique Key
500t000000YhZS3AAN
19-01203444
Service Request Number: 19-01203444 • Address: WALNUT HILL LN & SHADY TRL, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
19-01203444
Address
WALNUT HILL LN & SHADY TRL, DALLAS, TX, 75229
City Council District
6
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-03T00:59:00.000
Status
Closed
Created Date
2019-10-10T13:17:37.000
Updated Date
2020-05-04T11:34:39.000
Closed Date
2019-10-10T13:17:37.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88117720394913600,-96.89039270420139000)
Unique Key
500t000000N5rkWAAR
20-00625149
Service Request Number: 20-00625149 • Address: 6714 GENSTAR LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00625149
Address
6714 GENSTAR LN, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-20T23:59:00.000
Status
Closed
Created Date
2020-06-17T09:04:24.000
Updated Date
2020-06-17T16:49:44.000
Closed Date
2020-06-17T09:04:24.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(33.00242297636542000,-96.78662477629305000)
Unique Key
500t000000VxM6bAAF
20-00461886
Service Request Number: 20-00461886 • Address: W CAMP WISDOM RD & GREENSPAN AVE, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00461886
Address
W CAMP WISDOM RD & GREENSPAN AVE, DALLAS, TX, 75232
City Council District
3
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-05-04T17:31:55.000
Updated Date
2020-05-04T21:02:13.000
Closed Date
2020-05-04T17:31:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66228908834620600,-96.83088090889508000)
Unique Key
500t000000VAmXEAA1
20-00619404
Service Request Number: 20-00619404 • Address: 10124 GOODYEAR DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00619404
Address
10124 GOODYEAR DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-06-15T19:29:40.000
Updated Date
2020-06-17T14:55:46.000
Closed Date
2020-06-15T19:29:40.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88329538262683000,-96.87597435287407000)
Unique Key
500t000000Vx6ftAAB
20-00968972
Service Request Number: 20-00968972 • Address: 732 W 7TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00968972
Address
732 W 7TH ST, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-02T23:59:00.000
Status
Closed
Created Date
2020-09-25T15:11:28.000
Updated Date
2020-09-28T15:37:22.000
Closed Date
2020-09-25T15:11:28.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74891913160184000,-96.83453843499018000)
Unique Key
500t000000ZjupRAAR
20-00460398
Service Request Number: 20-00460398 • Address: 4630 NETTLETON DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00460398
Address
4630 NETTLETON DR, DALLAS, TX, 75211
City Council District
3
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-05-04T14:08:36.000
Updated Date
2020-05-04T15:33:50.000
Closed Date
2020-05-04T14:08:36.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71109662099069000,-96.89823920658104000)
Unique Key
500t000000VAjv8AAD
20-00624858
Service Request Number: 20-00624858 • Address: 206 BECKLEY HILLS DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00624858
Address
206 BECKLEY HILLS DR, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-20T23:59:00.000
Status
Closed
Created Date
2020-06-17T08:20:31.000
Updated Date
2020-07-21T10:14:49.000
Closed Date
2020-06-17T08:20:31.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65728192836830600,-96.82079087530269000)
Unique Key
500t000000VxLQQAA3
20-00626510
Service Request Number: 20-00626510 • Address: S WESTMORELAND RD & W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00626510
Address
S WESTMORELAND RD & W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
1
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-17T11:52:03.000
Updated Date
2020-06-17T13:43:12.000
Closed Date
2020-06-17T11:52:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72042054051152000,-96.87440522326737000)
Unique Key
500t000000VxPd5AAF
20-00462105
Service Request Number: 20-00462105 • Address: 8736 WOODCASTLE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00462105
Address
8736 WOODCASTLE DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-04T15:14:37.000
Updated Date
2020-05-04T18:50:11.000
Closed Date
2020-05-04T15:14:37.000
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73508297364873000,-96.66986949016804000)
Unique Key
500t000000VAmsIAAT
20-00169529
Service Request Number: 20-00169529 • Address: 4476 SCURRY ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00169529
Address
4476 SCURRY ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-13T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-02-19T00:17:14.000
Updated Date
2020-05-04T08:50:04.000
Closed Date
2020-02-19T00:17:14.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80087008297455000,-96.77867830324992000)
Unique Key
500t000000RkuUPAAZ
20-00620187
Service Request Number: 20-00620187 • Address: CHALK HILL RD & SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00620187
Address
CHALK HILL RD & SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-19T23:59:00.000
Status
Closed
Created Date
2020-06-16T09:00:40.000
Updated Date
2020-06-17T15:06:05.000
Closed Date
2020-06-16T09:00:40.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77868877391470000,-96.90561863957166000)
Unique Key
500t000000Vx9hEAAR
20-00270147
Service Request Number: 20-00270147 • Address: 8949 VANTAGE POINT DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00270147
Address
8949 VANTAGE POINT DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-03-16T16:15:11.000
Updated Date
2020-05-04T05:20:05.000
Closed Date
2020-03-16T16:15:11.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91719745533351500,-96.74942117284980000)
Unique Key
500t000000T5JyqAAF
20-00091027
Service Request Number: 20-00091027 • Address: 7522 MARY DAN DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00091027
Address
7522 MARY DAN DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-01-28T11:35:55.000
Updated Date
2020-05-04T09:31:09.000
Closed Date
2020-01-28T11:35:55.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.72855326502103400,-96.69294970786792000)
Unique Key
500t000000R43OaAAJ
20-00458419
Service Request Number: 20-00458419 • Address: 3302 REED LN, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00458419
Address
3302 REED LN, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-05-04T10:32:45.000
Updated Date
2020-05-04T15:38:04.000
Closed Date
2020-05-04T10:32:45.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76360087345518000,-96.75112920717375000)
Unique Key
500t000000VAgPiAAL
20-00627828
Service Request Number: 20-00627828 • Address: 2002 LIFE AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00627828
Address
2002 LIFE AVE, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-16T23:10:16.000
Updated Date
2020-06-17T14:56:03.000
Closed Date
2020-06-16T23:10:16.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78628034748563000,-96.85350376331469000)
Unique Key
500t000000VxSnbAAF
20-00752778
Service Request Number: 20-00752778 • Address: 3921 INWOOD RD, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00752778
Address
3921 INWOOD RD, DALLAS, TX, 75209
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-21T13:07:16.000
Updated Date
2020-07-21T15:04:41.000
Closed Date
2020-07-21T13:07:16.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83384370293616000,-96.82332785427776000)
Unique Key
500t000000XcfhjAAB
20-00623089
Service Request Number: 20-00623089 • Address: 7500 RIVERBROOK DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00623089
Address
7500 RIVERBROOK DR, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-19T23:59:00.000
Status
Closed
Created Date
2020-06-16T15:02:22.000
Updated Date
2020-06-17T10:14:52.000
Closed Date
2020-06-16T15:02:22.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88988448526100000,-96.77702476100274000)
Unique Key
500t000000VxGH0AAN
20-00457318
Service Request Number: 20-00457318 • Address: 5856 FIRETHORN DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00457318
Address
5856 FIRETHORN DR, DALLAS, TX, 75249
City Council District
3
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-05-04T08:23:48.000
Updated Date
2020-05-04T18:40:55.000
Closed Date
2020-05-04T08:23:48.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65317311400206500,-96.97310590311588000)
Unique Key
500t000000VAeJOAA1
20-00744798
Service Request Number: 20-00744798 • Address: 18203 HILLCREST RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00744798
Address
18203 HILLCREST RD, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-21T23:59:00.000
Status
Closed
Created Date
2020-07-19T12:23:38.000
Updated Date
2020-07-21T10:03:27.000
Closed Date
2020-07-19T12:23:38.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99901934283657600,-96.78490796733242000)
Unique Key
500t000000XbyvYAAR
20-00462399
Service Request Number: 20-00462399 • Address: 4125 HOLLAND AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00462399
Address
4125 HOLLAND AVE, DALLAS, TX, 75219
City Council District
14
Department
Public Works
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-04T19:44:49.000
Updated Date
2020-05-04T22:25:01.000
Closed Date
2020-05-04T19:44:49.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81673363005106000,-96.80761077319973000)
Unique Key
500t000000VAnadAAD
20-00627013
Service Request Number: 20-00627013 • Address: 4039 WIND RIVER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00627013
Address
4039 WIND RIVER DR, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-17T13:11:44.000
Updated Date
2020-06-17T16:58:20.000
Closed Date
2020-06-17T13:11:44.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.69509714474646000,-96.81961105895144000)
Unique Key
500t000000VxQxkAAF
20-00972748
Service Request Number: 20-00972748 • Address: FOREST LN & TI BLVD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00972748
Address
FOREST LN & TI BLVD, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-28T23:59:00.000
Status
Closed
Created Date
2020-09-27T19:26:08.000
Updated Date
2020-09-28T15:43:23.000
Closed Date
2020-09-27T19:26:08.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90928891788704000,-96.75865244992366000)
Unique Key
500t000000Zk61WAAR
20-00459764
Service Request Number: 20-00459764 • Address: 5426 SOUTHWESTERN BLVD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00459764
Address
5426 SOUTHWESTERN BLVD, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-04T11:38:57.000
Updated Date
2020-05-04T13:00:15.000
Closed Date
2020-05-04T11:38:57.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85702305970967000,-96.81966259013744000)
Unique Key
500t000000VAijRAAT
20-00589389
Service Request Number: 20-00589389 • Address: 4607 SURF DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00589389
Address
4607 SURF DR, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-10T23:59:00.000
Status
Closed
Created Date
2020-06-07T13:42:53.000
Updated Date
2020-07-21T16:27:08.000
Closed Date
2020-06-07T13:42:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84366363581936000,-96.74624248803394000)
Unique Key
500t000000Vvt1HAAR
20-00443745
Service Request Number: 20-00443745 • Address: 7300 BONNIE VIEW RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00443745
Address
7300 BONNIE VIEW RD, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-01T23:59:00.000
Status
Closed
Created Date
2020-04-29T15:21:53.000
Updated Date
2020-06-17T10:00:55.000
Closed Date
2020-04-29T15:21:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65810156800922000,-96.75083884808504000)
Unique Key
500t000000UDTvqAAH
20-00975411
Service Request Number: 20-00975411 • Address: 3519 MT PLEASANT ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00975411
Address
3519 MT PLEASANT ST, DALLAS, TX, 75211
City Council District
1
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-28T13:28:23.000
Updated Date
2020-09-28T14:22:04.000
Closed Date
2020-09-28T13:28:23.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74419877961557000,-96.87758196397304000)
Unique Key
500t000000ZkHwOAAV
20-00969549
Service Request Number: 20-00969549 • Address: 4272 ROSELAND AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00969549
Address
4272 ROSELAND AVE, DALLAS, TX, 75204
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-02T00:59:00.000
Status
Closed
Created Date
2020-09-25T16:38:56.000
Updated Date
2020-09-28T15:12:43.000
Closed Date
2020-09-25T16:38:56.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80176697880273000,-96.78336756567690000)
Unique Key
500t000000Zjw4pAAB
20-00461305
Service Request Number: 20-00461305 • Address: 3032 TEXAS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00461305
Address
3032 TEXAS DR, DALLAS, TX, 75211
City Council District
1
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-05-04T15:48:53.000
Updated Date
2020-05-04T20:12:08.000
Closed Date
2020-05-04T15:48:53.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72352291613736000,-96.87069869639674000)
Unique Key
500t000000VAlU0AAL
20-00158902
Service Request Number: 20-00158902 • Address: 2721 N HENDERSON AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00158902
Address
2721 N HENDERSON AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-02-14T17:19:31.000
Updated Date
2020-05-04T09:03:23.000
Closed Date
2020-02-14T17:19:31.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81814084648302000,-96.78237788806330000)
Unique Key
500t000000RkVcmAAF
20-00457405
Service Request Number: 20-00457405 • Address: 140 S LONGACRE LN, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00457405
Address
140 S LONGACRE LN, DALLAS, TX, 75217
City Council District
8
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-05-04T08:37:59.000
Updated Date
2020-05-04T11:42:11.000
Closed Date
2020-05-04T08:37:59.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71232562732603000,-96.70872080659178000)
Unique Key
500t000000VAeVyAAL
20-00229833
Service Request Number: 20-00229833 • Address: 2558 POINCIANA PL, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00229833
Address
2558 POINCIANA PL, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-03-05T15:37:04.000
Updated Date
2020-05-04T12:45:55.000
Closed Date
2020-03-05T15:37:04.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79215258840394000,-96.86344840858148000)
Unique Key
500t000000SoG3SAAV
20-00158968
Service Request Number: 20-00158968 • Address: 2749 N HENDERSON AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00158968
Address
2749 N HENDERSON AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-08T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-02-14T17:27:53.000
Updated Date
2020-05-04T09:03:31.000
Closed Date
2020-02-14T17:27:53.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81867311804132000,-96.78299763449682000)
Unique Key
500t000000RkVlsAAF
20-00016810
Service Request Number: 20-00016810 • Address: 6325 SANTA FE AVE, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
20-00016810
Address
6325 SANTA FE AVE, DALLAS, TX, 75223
City Council District
14
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-01-06T23:01:25.000
Updated Date
2020-05-04T11:35:40.000
Closed Date
2020-01-06T23:01:25.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80440109438555000,-96.74831828737939000)
Unique Key
500t000000Q04x4AAB
20-00249556
Service Request Number: 20-00249556 • Address: 10818 SANDALWOOD DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00249556
Address
10818 SANDALWOOD DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-02T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-03-10T23:17:17.000
Updated Date
2020-05-04T09:00:21.000
Closed Date
2020-03-10T23:17:17.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83950795846842400,-96.66096855106841000)
Unique Key
500t000000T4evuAAB
20-00458911
Service Request Number: 20-00458911 • Address: 2935 FRIO DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00458911
Address
2935 FRIO DR, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-05-04T11:24:13.000
Updated Date
2020-05-04T12:57:56.000
Closed Date
2020-05-04T11:24:13.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71027148562753000,-96.80988348930249000)
Unique Key
500t000000VAhIiAAL
20-00529816
Service Request Number: 20-00529816 • Address: RICHMOND AVE & ABRAMS RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00529816
Address
RICHMOND AVE & ABRAMS RD, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-23T23:59:00.000
Status
Closed
Created Date
2020-05-21T11:14:18.000
Updated Date
2020-07-21T15:02:38.000
Closed Date
2020-05-21T11:14:18.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.81617894230635000,-96.75294501025441000)
Unique Key
500t000000VDb59AAD
20-00773127
Service Request Number: 20-00773127 • Address: 4326 HARVEST HILL RD, DALLAS • City Council District: 13
Service Request Number
20-00773127
Address
4326 HARVEST HILL RD, DALLAS
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-29T23:59:00.000
Status
Closed
Created Date
2020-07-27T23:56:30.000
Updated Date
2020-09-28T06:11:57.000
Closed Date
2020-07-27T23:56:30.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92194956948193000,-96.83540531431709000)
Unique Key
500t000000Xe7FnAAJ
20-00215865
Service Request Number: 20-00215865 • Address: 3100 BISBEE DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00215865
Address
3100 BISBEE DR, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-03-02T14:41:56.000
Updated Date
2020-05-04T06:30:42.000
Closed Date
2020-03-02T14:41:56.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76635853713387500,-96.71406618006563000)
Unique Key
500t000000SnfZxAAJ
20-00444080
Service Request Number: 20-00444080 • Address: 9733 ELMCREST DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00444080
Address
9733 ELMCREST DR, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-03T23:59:00.000
Status
Closed
Created Date
2020-04-29T16:01:52.000
Updated Date
2020-05-04T12:00:46.000
Closed Date
2020-04-29T16:01:52.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88041198286273000,-96.72889458314182000)
Unique Key
500t000000UDURJAA5
20-00214720
Service Request Number: 20-00214720 • Address: 1511 S ST AUGUSTINE DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00214720
Address
1511 S ST AUGUSTINE DR, DALLAS, TX, 75217
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-03-02T11:56:41.000
Updated Date
2020-05-04T06:29:54.000
Closed Date
2020-03-02T11:56:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68565776680632000,-96.65733455105640000)
Unique Key
500t000000SnctfAAB
20-00973573
Service Request Number: 20-00973573 • Address: ORCHID LN & BROOKSHIRE DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00973573
Address
ORCHID LN & BROOKSHIRE DR, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-03T00:59:00.000
Status
In Progress
Created Date
2020-09-28T09:37:07.000
Updated Date
2020-09-28T11:13:31.000
Closed Date
2020-09-28T09:37:07.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89186952071279500,-96.78258061779019000)
Unique Key
500t000000ZkB2ZAAV
20-00968234
Service Request Number: 20-00968234 • Address: E NORTHWEST HWY & GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00968234
Address
E NORTHWEST HWY & GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-15T23:59:00.000
Status
Closed
Created Date
2020-09-25T13:02:16.000
Updated Date
2020-09-28T06:46:06.000
Closed Date
2020-09-25T13:02:16.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86404160898525000,-96.67083168143701000)
Unique Key
500t000000ZjsXEAAZ
20-00557340
Service Request Number: 20-00557340 • Address: 2430 SPRINGHILL DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00557340
Address
2430 SPRINGHILL DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-05-29T07:42:50.000
Updated Date
2020-06-17T09:02:30.000
Closed Date
2020-05-29T07:42:50.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81481475330162000,-96.69824961890899000)
Unique Key
500t000000VubQJAAZ
20-00972328
Service Request Number: 20-00972328 • Address: 6359 STRAWBERRY TRL, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00972328
Address
6359 STRAWBERRY TRL, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-15T23:59:00.000
Status
In Progress
Created Date
2020-09-27T13:07:08.000
Updated Date
2020-09-28T09:37:44.000
Closed Date
2020-09-27T13:07:08.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66581893027249000,-96.76279672459671000)
Unique Key
500t000000Zk4ARAAZ