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311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
20-00461746
Service Request Number: 20-00461746 • Address: 2703 EMMETT ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00461746
Address
2703 EMMETT ST, DALLAS, TX, 75211
City Council District
1
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-04T15:23:20.000
Updated Date
2020-05-04T16:56:04.000
Closed Date
2020-05-04T15:23:20.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73305945970463000,-96.86366478151187000)
Unique Key
500t000000VAmH6AAL
20-00624882
Service Request Number: 20-00624882 • Address: W KIEST BLVD & EISENHOWER DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00624882
Address
W KIEST BLVD & EISENHOWER DR, DALLAS, TX, 75224
City Council District
4
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-17T08:25:54.000
Updated Date
2020-06-17T11:08:23.000
Closed Date
2020-06-17T08:25:54.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70590850858303600,-96.82643608689092000)
Unique Key
500t000000VxLUhAAN
20-00627791
Service Request Number: 20-00627791 • Address: 10603 WOOD DALE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00627791
Address
10603 WOOD DALE DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-17T14:52:13.000
Updated Date
2020-06-17T16:35:44.000
Closed Date
2020-06-17T14:52:13.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84008357302232000,-96.68590312577028000)
Unique Key
500t000000VxSjUAAV
20-00971827
Service Request Number: 20-00971827 • Address: 1329 BIG TOWN BLVD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00971827
Address
1329 BIG TOWN BLVD, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-02T00:59:00.000
Status
Closed
Created Date
2020-09-27T07:45:51.000
Updated Date
2020-09-28T06:47:44.000
Closed Date
2020-09-27T07:45:51.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78268676705006000,-96.66756097132867000)
Unique Key
500t000000Zk22WAAR
20-00089687
Service Request Number: 20-00089687 • Address: 10816 SANDALWOOD DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00089687
Address
10816 SANDALWOOD DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-01-28T00:17:49.000
Updated Date
2020-05-04T09:00:21.000
Closed Date
2020-01-28T00:17:49.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83945737248627000,-96.66103949561068000)
Unique Key
500t000000R3zKeAAJ
20-00629243
Service Request Number: 20-00629243 • Address: 10508 MAPLEGROVE LN, DALLAS, TX, 75218 • Department: Public Works
Service Request Number
20-00629243
Address
10508 MAPLEGROVE LN, DALLAS, TX, 75218
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-17T10:40:44.000
Updated Date
2020-06-17T22:46:24.000
Closed Date
2020-06-17T10:40:44.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84851554465754000,-96.69340521426060000)
Unique Key
500t000000VxWIsAAN
20-00466320
Service Request Number: 20-00466320 • Address: 8545 PICKWICK LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00466320
Address
8545 PICKWICK LN, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-05-05T16:04:13.000
Updated Date
2020-05-05T21:55:12.000
Closed Date
2020-05-05T16:04:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86634631829590000,-96.80068385739602000)
Unique Key
500t000000VAvf0AAD
20-00264402
Service Request Number: 20-00264402 • Address: 309 W JEFFERSON BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00264402
Address
309 W JEFFERSON BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-14T15:35:15.000
Updated Date
2020-05-05T08:12:31.000
Closed Date
2020-03-14T15:35:15.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74323489276116000,-96.82667035086418000)
Unique Key
500t000000T598tAAB
20-00977067
Service Request Number: 20-00977067 • Address: 5025 WATEKA DR, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00977067
Address
5025 WATEKA DR, DALLAS, TX, 75209
City Council District
2
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-28T13:45:19.000
Updated Date
2020-09-28T21:16:32.000
Closed Date
2020-09-28T13:45:19.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84417634369032000,-96.82496495063853000)
Unique Key
500t000000ZkMVsAAN
20-00465908
Service Request Number: 20-00465908 • Address: FOREST LN & ROSSER RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00465908
Address
FOREST LN & ROSSER RD, DALLAS, TX, 75244
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-05-05T15:15:16.000
Updated Date
2020-05-05T16:46:58.000
Closed Date
2020-05-05T15:15:16.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90948535202538500,-96.84686648414355000)
Unique Key
500t000000VAuy1AAD
20-00627136
Service Request Number: 20-00627136 • Address: 7602 BRYN MAWR DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00627136
Address
7602 BRYN MAWR DR, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-17T13:30:42.000
Updated Date
2020-06-17T16:31:30.000
Closed Date
2020-06-17T13:30:42.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85596707047297000,-96.77671878455102000)
Unique Key
500t000000VxRHtAAN
20-00241862
Service Request Number: 20-00241862 • Address: 2700 PENNSYLVANIA AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00241862
Address
2700 PENNSYLVANIA AVE, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-03-09T13:02:54.000
Updated Date
2020-05-05T15:24:21.000
Closed Date
2020-03-09T13:02:54.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76663418576447400,-96.76782339146104000)
Unique Key
500t000000T4PkPAAV
20-00036167
Service Request Number: 20-00036167 • Address: 600 W 12TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00036167
Address
600 W 12TH ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-26T00:59:00.000
Status
Closed
Created Date
2020-01-13T01:34:12.000
Updated Date
2020-05-05T08:14:40.000
Closed Date
2020-01-13T01:34:12.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74102367147235000,-96.83222028208928000)
Unique Key
500t000000Q0o8UAAR
20-00746520
Service Request Number: 20-00746520 • Address: 7719 MAPLECREST DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00746520
Address
7719 MAPLECREST DR, DALLAS, TX, 75254
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-22T23:59:00.000
Status
Closed
Created Date
2020-07-20T10:33:44.000
Updated Date
2020-07-22T11:15:24.000
Closed Date
2020-07-20T10:33:44.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.94412817944104000,-96.77288073921620000)
Unique Key
500t000000Xc71fAAB
20-00060094
Service Request Number: 20-00060094 • Address: 5433 GLENWICK LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00060094
Address
5433 GLENWICK LN, DALLAS, TX, 75209
City Council District
13
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-04T00:59:00.000
Status
Closed
Created Date
2020-01-18T22:03:50.000
Updated Date
2020-05-05T14:22:13.000
Closed Date
2020-01-18T22:03:50.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84751889201897500,-96.81821569220703000)
Unique Key
500t000000R2soSAAR
20-00226719
Service Request Number: 20-00226719 • Address: 9829 ROYCE DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00226719
Address
9829 ROYCE DR, DALLAS, TX, 75217
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-03-04T19:44:58.000
Updated Date
2020-05-05T15:20:46.000
Closed Date
2020-03-04T19:44:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68013320822030500,-96.65242787581734000)
Unique Key
500t000000So7GAAAZ
20-00970295
Service Request Number: 20-00970295 • Address: 9593 BROCKBANK DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00970295
Address
9593 BROCKBANK DR, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-29T23:59:00.000
Status
Closed
Created Date
2020-09-25T22:06:30.000
Updated Date
2020-09-28T16:29:37.000
Closed Date
2020-09-25T22:06:30.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86556938043283000,-96.87523394299923000)
Unique Key
500t000000Zjxi6AAB
20-00971669
Service Request Number: 20-00971669 • Address: 9883 BROCKBANK DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00971669
Address
9883 BROCKBANK DR, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-02T00:59:00.000
Status
Closed
Created Date
2020-09-27T00:45:59.000
Updated Date
2020-09-28T08:11:11.000
Closed Date
2020-09-27T00:45:59.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87698127339973600,-96.87668481608563000)
Unique Key
500t000000Zk18lAAB
20-00627676
Service Request Number: 20-00627676 • Address: SPRING VALLEY RD & HUGHES LN, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00627676
Address
SPRING VALLEY RD & HUGHES LN, DALLAS, TX, 75254
City Council District
11
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-17T14:38:46.000
Updated Date
2020-06-17T16:29:13.000
Closed Date
2020-06-17T14:38:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93875628810334000,-96.79934793405738000)
Unique Key
500t000000VxSUjAAN
20-00821787
Service Request Number: 20-00821787 • Address: 12424 GREENVILLE AVE, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00821787
Address
12424 GREENVILLE AVE, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2020-08-25T23:59:00.000
Status
Closed
Created Date
2020-08-11T11:53:32.000
Updated Date
2020-09-28T09:09:00.000
Closed Date
2020-08-11T11:53:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.91693254273507000,-96.74313857606249000)
Unique Key
500t000000XvT8OAAV
20-00131085
Service Request Number: 20-00131085 • Address: 2383 ELLIS ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00131085
Address
2383 ELLIS ST, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-02-07T14:49:29.000
Updated Date
2020-05-05T09:59:54.000
Closed Date
2020-02-07T14:49:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79874184588910400,-96.79596524600910000)
Unique Key
500t000000R5bX3AAJ
20-00443349
Service Request Number: 20-00443349 • Address: 5200 WESTGROVE DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00443349
Address
5200 WESTGROVE DR, DALLAS, TX, 75248
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-02T23:59:00.000
Status
Closed
Created Date
2020-04-29T14:39:24.000
Updated Date
2020-05-05T08:28:08.000
Closed Date
2020-04-29T14:39:24.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.97818323861024000,-96.82021095035296000)
Unique Key
500t000000UDTEcAAP
20-00464259
Service Request Number: 20-00464259 • Address: 2800 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00464259
Address
2800 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-05T11:28:35.000
Updated Date
2020-05-05T12:22:59.000
Closed Date
2020-05-05T11:28:35.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75599205025045000,-96.75290257165753000)
Unique Key
500t000000VAru8AAD
20-00466516
Service Request Number: 20-00466516 • Address: 10408 COPPEDGE LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00466516
Address
10408 COPPEDGE LN, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-05T13:24:35.000
Updated Date
2020-05-05T16:27:45.000
Closed Date
2020-05-05T13:24:35.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88805537969893000,-96.85073780183475000)
Unique Key
500t000000VAvybAAD
20-00109306
Service Request Number: 20-00109306 • Address: 12019 HIGH MEADOW DR, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
20-00109306
Address
12019 HIGH MEADOW DR, DALLAS, TX, 75234
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-02-01T12:30:13.000
Updated Date
2020-05-05T10:18:22.000
Closed Date
2020-02-01T12:30:13.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91293810296589000,-96.86881212608846000)
Unique Key
500t000000R4jEBAAZ
20-00976446
Service Request Number: 20-00976446 • Address: 2100 NEAL ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00976446
Address
2100 NEAL ST, DALLAS, TX, 75208
City Council District
6
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2020-10-12T23:59:00.000
Status
Closed
Created Date
2020-09-28T16:41:29.000
Updated Date
2020-09-28T16:46:30.000
Closed Date
2020-09-28T16:41:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77138757887631500,-96.84586482354736000)
Unique Key
500t000000ZkKUiAAN
19-01212216
Service Request Number: 19-01212216 • Address: 6419 LA MANGA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
19-01212216
Address
6419 LA MANGA DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-04T00:59:00.000
Status
Closed
Created Date
2019-10-13T15:52:39.000
Updated Date
2020-05-05T14:30:18.000
Closed Date
2019-10-13T15:52:39.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97400140376253000,-96.79615072218493000)
Unique Key
500t000000N6SSRAA3
20-00973726
Service Request Number: 20-00973726 • Address: 9902 CHILMARK WAY, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00973726
Address
9902 CHILMARK WAY, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2020-10-12T23:59:00.000
Status
New
Created Date
2020-09-28T09:58:13.000
Updated Date
2020-09-28T09:58:18.000
Closed Date
2020-09-28T09:58:13.000
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.76601534336336400,-96.65201757599843000)
Unique Key
500t000000ZkBZSAA3
20-00628994
Service Request Number: 20-00628994 • Address: 10400 JOAQUIN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00628994
Address
10400 JOAQUIN DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-20T21:33:31.000
Updated Date
2020-06-17T18:31:11.000
Closed Date
2020-05-20T21:33:31.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83674437235349000,-96.67160395923297000)
Unique Key
500t000000VxVOqAAN
20-00465201
Service Request Number: 20-00465201 • Address: 1921 RED CLOUD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00465201
Address
1921 RED CLOUD DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-05-05T13:34:42.000
Updated Date
2020-05-05T15:49:05.000
Closed Date
2020-05-05T13:34:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74609366955224000,-96.65257942074254000)
Unique Key
500t000000VAtWgAAL
20-00227318
Service Request Number: 20-00227318 • Address: 4100 GARLAND AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00227318
Address
4100 GARLAND AVE, DALLAS, TX, 75223
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-03-05T10:01:43.000
Updated Date
2020-05-05T15:21:13.000
Closed Date
2020-03-05T10:01:43.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78474479675949000,-96.76610686343638000)
Unique Key
500t000000SoARoAAN
20-00624949
Service Request Number: 20-00624949 • Address: N CENTRAL EXPY SB & FOREST LN, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
20-00624949
Address
N CENTRAL EXPY SB & FOREST LN, DALLAS, TX, 75243
City Council District
11
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-17T08:36:09.000
Updated Date
2020-06-17T09:02:51.000
Closed Date
2020-06-17T08:36:09.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90935385253019000,-96.76902415163119000)
Unique Key
500t000000VxLdoAAF
20-00388387
Service Request Number: 20-00388387 • Address: 2500 RUIDOSA AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00388387
Address
2500 RUIDOSA AVE, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-04-15T18:33:58.000
Updated Date
2020-06-17T05:49:37.000
Closed Date
2020-04-15T18:33:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84608153751598000,-96.67088526067351000)
Unique Key
500t000000TGH3DAAX
20-00220458
Service Request Number: 20-00220458 • Address: 7200 MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00220458
Address
7200 MILITARY PKWY, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-03-03T14:52:17.000
Updated Date
2020-05-05T15:19:32.000
Closed Date
2020-03-03T14:52:17.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77191412895607000,-96.69650633770857000)
Unique Key
500t000000SnrBdAAJ
20-00457075
Service Request Number: 20-00457075 • Address: BRUTON RD & PRICHARD LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00457075
Address
BRUTON RD & PRICHARD LN, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-05-04T02:57:38.000
Updated Date
2020-05-05T23:04:26.000
Closed Date
2020-05-04T02:57:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74881114126754500,-96.68657111767754000)
Unique Key
500t000000VAdG4AAL
20-00229215
Service Request Number: 20-00229215 • Address: 4500 MEEK ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-00229215
Address
4500 MEEK ST, DALLAS, TX, 75216
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-03-05T14:18:33.000
Updated Date
2020-05-05T15:21:54.000
Closed Date
2020-03-05T14:18:33.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71473395158984000,-96.74981923313123000)
Unique Key
500t000000SoEhaAAF
20-00335838
Service Request Number: 20-00335838 • Address: 2600 LOWERY ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00335838
Address
2600 LOWERY ST, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-04T23:59:00.000
Status
Closed
Created Date
2020-04-02T10:35:07.000
Updated Date
2020-05-05T15:22:59.000
Closed Date
2020-04-02T10:35:07.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74627329374871000,-96.75405816321391000)
Unique Key
500t000000TEkIMAA1
20-00463986
Service Request Number: 20-00463986 • Address: 2211 STARWOOD CIR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00463986
Address
2211 STARWOOD CIR, DALLAS, TX, 75253
City Council District
8
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-05T09:34:56.000
Updated Date
2020-05-05T10:56:21.000
Closed Date
2020-05-05T09:34:56.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68434404216764000,-96.62440454684598000)
Unique Key
500t000000VArPAAA1
20-00144596
Service Request Number: 20-00144596 • Address: 594 S CLINTON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00144596
Address
594 S CLINTON AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-02-11T16:59:50.000
Updated Date
2020-05-05T16:56:56.000
Closed Date
2020-02-11T16:59:50.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.74019684326674000,-96.84291260035317000)
Unique Key
500t000000RjxkxAAB
20-00756348
Service Request Number: 20-00756348 • Address: 9441 HUNTERS CREEK DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00756348
Address
9441 HUNTERS CREEK DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-23T23:59:00.000
Status
Closed
Created Date
2020-07-22T13:26:26.000
Updated Date
2020-07-22T16:06:52.000
Closed Date
2020-07-22T13:26:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90488014167471000,-96.73437164207348000)
Unique Key
500t000000XcvrrAAB
20-00624572
Service Request Number: 20-00624572 • Address: 10447 CASTLEROCK DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00624572
Address
10447 CASTLEROCK DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-19T23:59:00.000
Status
Closed
Created Date
2020-06-16T23:18:55.000
Updated Date
2020-06-17T10:04:21.000
Closed Date
2020-06-16T23:18:55.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74086266347106000,-96.64477482614639000)
Unique Key
500t000000VxJsHAAV
20-00251560
Service Request Number: 20-00251560 • Address: 5230 WESTGROVE DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00251560
Address
5230 WESTGROVE DR, DALLAS, TX, 75248
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-03-11T11:44:29.000
Updated Date
2020-05-05T08:25:19.000
Closed Date
2020-03-11T11:44:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97841528471535000,-96.81917596731188000)
Unique Key
500t000000T4jTRAAZ
20-00265457
Service Request Number: 20-00265457 • Address: 9902 ESTACADO DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00265457
Address
9902 ESTACADO DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-03-15T15:24:28.000
Updated Date
2020-05-05T06:50:24.000
Closed Date
2020-03-15T15:24:28.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82879861422602000,-96.68716077010772000)
Unique Key
500t000000T5B1aAAF
19-01446257
Service Request Number: 19-01446257 • Address: 1018 S WAVERLY DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
19-01446257
Address
1018 S WAVERLY DR, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-11T23:59:00.000
Status
Closed
Created Date
2019-12-18T11:33:35.000
Updated Date
2020-05-05T16:27:45.000
Closed Date
2019-12-18T11:33:35.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.73583741856871400,-96.84904296848234000)
Unique Key
500t000000Py0KQAAZ
20-00249726
Service Request Number: 20-00249726 • Address: 2262 N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00249726
Address
2262 N HASKELL AVE, DALLAS, TX, 75204
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-03-11T08:03:59.000
Updated Date
2020-05-05T06:42:36.000
Closed Date
2020-03-11T08:03:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80346164349495600,-96.78781579641232000)
Unique Key
500t000000T4gI6AAJ
20-00465659
Service Request Number: 20-00465659 • Address: 2900 WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00465659
Address
2900 WALNUT HILL LN, DALLAS, TX, 75229
City Council District
6
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-05-05T14:44:35.000
Updated Date
2020-05-05T16:39:12.000
Closed Date
2020-05-05T14:44:35.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88088737457652000,-96.88095915133142000)
Unique Key
500t000000VAuXZAA1
20-00463799
Service Request Number: 20-00463799 • Address: S WESTMORELAND RD & W CLARENDON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00463799
Address
S WESTMORELAND RD & W CLARENDON DR, DALLAS, TX, 75211
City Council District
1
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-05-05T10:36:57.000
Updated Date
2020-05-05T12:25:36.000
Closed Date
2020-05-05T10:36:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73491300361898500,-96.87434827582044000)
Unique Key
500t000000VAr4WAAT
20-00464415
Service Request Number: 20-00464415 • Address: 6800 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00464415
Address
6800 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-05-05T11:49:32.000
Updated Date
2020-05-05T14:19:31.000
Closed Date
2020-05-05T11:49:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73422633859432600,-96.70427011662629000)
Unique Key
500t000000VAsB9AAL
20-00757159
Service Request Number: 20-00757159 • Address: PALACIOS AVE & HOMELAND ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00757159
Address
PALACIOS AVE & HOMELAND ST, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-23T23:59:00.000
Status
Closed
Created Date
2020-07-22T15:32:56.000
Updated Date
2020-07-22T22:47:59.000
Closed Date
2020-07-22T15:32:56.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78713784041358500,-96.90245187411978000)
Unique Key
500t000000XczBfAAJ
20-00465495
Service Request Number: 20-00465495 • Address: 6611 LANGE CIR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00465495
Address
6611 LANGE CIR, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-05-05T14:26:22.000
Updated Date
2020-05-05T16:03:26.000
Closed Date
2020-05-05T14:26:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84062214269848600,-96.74749067264591000)
Unique Key
500t000000VAtsXAAT
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