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311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
20-00089686
Service Request Number: 20-00089686 • Address: 2729 BRITTON AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00089686
Address
2729 BRITTON AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-01-28T00:17:48.000
Updated Date
2020-05-06T10:09:50.000
Closed Date
2020-01-28T00:17:48.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71439483585668000,-96.80734716052628000)
Unique Key
500t000000R3zKZAAZ
20-00612914
Service Request Number: 20-00612914 • Address: 8609 GLENCREST LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00612914
Address
8609 GLENCREST LN, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-17T23:59:00.000
Status
Closed
Created Date
2020-06-13T10:06:25.000
Updated Date
2020-06-17T16:45:32.000
Closed Date
2020-06-13T10:06:25.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85587699833687500,-96.84577630926970000)
Unique Key
500t000000Vwr7ZAAR
20-00977000
Service Request Number: 20-00977000 • Address: 3930 ABILENE ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00977000
Address
3930 ABILENE ST, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-28T18:36:08.000
Updated Date
2020-09-28T20:17:44.000
Closed Date
2020-09-28T18:36:08.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78916936183565400,-96.90024416049367000)
Unique Key
500t000000ZkMI5AAN
20-00466662
Service Request Number: 20-00466662 • Address: 14311 SKYFROST DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00466662
Address
14311 SKYFROST DR, DALLAS, TX, 75253
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-07T23:59:00.000
Status
Closed
Created Date
2020-05-05T16:46:08.000
Updated Date
2020-05-06T10:04:17.000
Closed Date
2020-05-05T16:46:08.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68415225774724000,-96.57458515285389000)
Unique Key
500t000000VAwC4AAL
20-00975285
Service Request Number: 20-00975285 • Address: 9593 BROCKBANK DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00975285
Address
9593 BROCKBANK DR, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-25T22:06:30.000
Updated Date
2020-09-28T14:05:23.000
Closed Date
2020-09-25T22:06:30.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86556938043283000,-96.87523394299923000)
Unique Key
500t000000ZkHVYAA3
20-00770062
Service Request Number: 20-00770062 • Address: 6600 FRANKFORD RD, DALLAS • City Council District: 12
Service Request Number
20-00770062
Address
6600 FRANKFORD RD, DALLAS
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-29T23:59:00.000
Status
Closed
Created Date
2020-07-27T11:15:10.000
Updated Date
2020-09-28T06:11:21.000
Closed Date
2020-07-27T11:15:10.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.99749254808739000,-96.79057334680120000)
Unique Key
500t000000XdwPDAAZ
20-00468226
Service Request Number: 20-00468226 • Address: S MARSALIS AVE & E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00468226
Address
S MARSALIS AVE & E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-05-06T09:45:54.000
Updated Date
2020-05-06T13:50:08.000
Closed Date
2020-05-06T09:45:54.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72032902003957000,-96.81458811779946000)
Unique Key
500t000000VAzo7AAD
20-00139823
Service Request Number: 20-00139823 • Address: 3506 EDGEWATER ST, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-00139823
Address
3506 EDGEWATER ST, DALLAS, TX, 75205
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-02-10T16:55:01.000
Updated Date
2020-05-06T15:35:28.000
Closed Date
2020-02-10T16:55:01.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81962140078354000,-96.79469148147910000)
Unique Key
500t000000R5u5XAAR
19-01354401
Service Request Number: 19-01354401 • Address: 4777 HARRYS LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
19-01354401
Address
4777 HARRYS LN, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-25T00:59:00.000
Status
Closed
Created Date
2019-11-21T08:51:22.000
Updated Date
2020-05-06T15:46:11.000
Closed Date
2019-11-21T08:51:22.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89097695029469000,-96.82654952892806000)
Unique Key
500t000000OcoEqAAJ
20-00973867
Service Request Number: 20-00973867 • Address: 5100 REIGER AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00973867
Address
5100 REIGER AVE, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-29T23:59:00.000
Status
Closed
Created Date
2020-09-28T10:17:57.000
Updated Date
2020-09-28T13:23:41.000
Closed Date
2020-09-28T10:17:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79834844204347600,-96.76224734882211000)
Unique Key
500t000000ZkC3wAAF
20-00972945
Service Request Number: 20-00972945 • Address: WHITEHURST DR & GREENVILLE AVE, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00972945
Address
WHITEHURST DR & GREENVILLE AVE, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-29T23:59:00.000
Status
Closed
Created Date
2020-09-28T06:44:05.000
Updated Date
2020-09-28T10:05:11.000
Closed Date
2020-09-28T06:44:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90268589356297000,-96.74951925932936000)
Unique Key
500t000000Zk7s8AAB
20-00621231
Service Request Number: 20-00621231 • Address: 2597 VICTORY AVE, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
20-00621231
Address
2597 VICTORY AVE, DALLAS, TX, 75201
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-20T23:59:00.000
Status
In Progress
Created Date
2020-06-16T11:03:23.000
Updated Date
2020-06-17T16:40:12.000
Closed Date
2020-06-16T11:03:23.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78984540761755000,-96.81131423290459000)
Unique Key
500t000000VxC2LAAV
20-00406855
Service Request Number: 20-00406855 • Address: 2724 BETHURUM AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00406855
Address
2724 BETHURUM AVE, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-04-21T07:49:53.000
Updated Date
2020-06-17T10:44:45.000
Closed Date
2020-04-21T07:49:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74634794646364000,-96.75212755650034000)
Unique Key
500t000000UUS7MAAX
20-00754151
Service Request Number: 20-00754151 • Address: 18400 HILLCREST RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00754151
Address
18400 HILLCREST RD, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-23T23:59:00.000
Status
Closed
Created Date
2020-07-21T22:17:12.000
Updated Date
2020-07-22T06:42:35.000
Closed Date
2020-07-21T22:17:12.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(33.00082310767226000,-96.78548429088870000)
Unique Key
500t000000XckHcAAJ
20-00428300
Service Request Number: 20-00428300 • Address: W KIEST BLVD & S WALTON WALKER BLVD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00428300
Address
W KIEST BLVD & S WALTON WALKER BLVD, DALLAS, TX, 75211
City Council District
3
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-04-25T20:33:44.000
Updated Date
2020-05-06T08:50:15.000
Closed Date
2020-04-25T20:33:44.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70571568364274000,-96.90357169193949000)
Unique Key
500t000000UCzlSAAT
20-00757940
Service Request Number: 20-00757940 • Address: 4507 N HALL ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00757940
Address
4507 N HALL ST, DALLAS, TX, 75219
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-22T10:35:03.000
Updated Date
2020-07-22T18:48:43.000
Closed Date
2020-07-22T10:35:03.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81751888725233000,-96.81576780691304000)
Unique Key
500t000000Xd1s1AAB
20-00402598
Service Request Number: 20-00402598 • Address: EXETER AVE & SUNNYVALE ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00402598
Address
EXETER AVE & SUNNYVALE ST, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-22T23:59:00.000
Status
Closed
Created Date
2020-04-20T10:54:53.000
Updated Date
2020-06-17T10:44:07.000
Closed Date
2020-04-20T10:54:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70638565918994000,-96.78053467653889000)
Unique Key
500t000000TGgDlAAL
20-00399809
Service Request Number: 20-00399809 • Address: 1100 W KIEST BLVD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00399809
Address
1100 W KIEST BLVD, DALLAS, TX, 75224
City Council District
4
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-18T21:31:08.000
Updated Date
2020-05-06T08:36:25.000
Closed Date
2020-04-18T21:31:08.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70573394486413600,-96.84021009759695000)
Unique Key
500t000000TGaurAAD
20-00466734
Service Request Number: 20-00466734 • Address: 5393 CEDAR SPRINGS RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00466734
Address
5393 CEDAR SPRINGS RD, DALLAS, TX, 75235
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-07T23:59:00.000
Status
In Progress
Created Date
2020-05-05T16:59:06.000
Updated Date
2020-05-06T16:57:50.000
Closed Date
2020-05-05T16:59:06.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82280881035521000,-96.82735939038241000)
Unique Key
500t000000VAwJoAAL
20-00754334
Service Request Number: 20-00754334 • Address: 6619 DAY ST, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00754334
Address
6619 DAY ST, DALLAS, TX, 75227
City Council District
5
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-05T23:59:00.000
Status
Closed
Created Date
2020-07-22T07:47:54.000
Updated Date
2020-07-22T11:01:39.000
Closed Date
2020-07-22T07:47:54.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76830876216989000,-96.70638959661305000)
Unique Key
500t000000XcmTCAAZ
20-00471529
Service Request Number: 20-00471529 • Address: 11921 HOBLITZELLE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00471529
Address
11921 HOBLITZELLE DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-06T14:29:52.000
Updated Date
2020-05-06T16:18:33.000
Closed Date
2020-05-06T14:29:52.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91108795301313000,-96.76232431428261000)
Unique Key
500t000000VB5vDAAT
20-00628599
Service Request Number: 20-00628599 • Address: 16818 THOMAS CHAPEL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00628599
Address
16818 THOMAS CHAPEL DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-17T15:30:01.000
Updated Date
2020-06-17T16:33:52.000
Closed Date
2020-06-17T15:30:01.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.98098452533389500,-96.78504697679007000)
Unique Key
500t000000VxUQcAAN
20-00766619
Service Request Number: 20-00766619 • Address: 2404 BLAYDON DR, DALLAS • City Council District: 7
Service Request Number
20-00766619
Address
2404 BLAYDON DR, DALLAS
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-28T23:59:00.000
Status
Closed
Created Date
2020-07-25T12:00:32.000
Updated Date
2020-09-28T05:22:58.000
Closed Date
2020-07-25T12:00:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81136787287021400,-96.67508992160829000)
Unique Key
500t000000XdfaeAAB
20-00751851
Service Request Number: 20-00751851 • Address: 9035 CHURCH RD, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-00751851
Address
9035 CHURCH RD, DALLAS, TX, 75231
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-23T23:59:00.000
Status
Closed
Created Date
2020-07-21T12:27:00.000
Updated Date
2020-07-22T07:33:22.000
Closed Date
2020-07-21T12:27:00.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88589044566746400,-96.73904025704383000)
Unique Key
500t000000Xcav0AAB
20-00039665
Service Request Number: 20-00039665 • Address: 812 N BISHOP AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00039665
Address
812 N BISHOP AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-29T00:59:00.000
Status
Closed
Created Date
2020-01-13T16:49:31.000
Updated Date
2020-05-06T08:56:09.000
Closed Date
2020-01-13T16:49:31.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75246172837729000,-96.82774433221520000)
Unique Key
500t000000Q15oLAAR
20-00753565
Service Request Number: 20-00753565 • Address: 2000 S COCKRELL HILL RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00753565
Address
2000 S COCKRELL HILL RD, DALLAS, TX, 75211
City Council District
1
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-04T23:59:00.000
Status
Closed
Created Date
2020-07-21T16:55:54.000
Updated Date
2020-07-22T10:06:33.000
Closed Date
2020-07-21T16:55:54.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72439082289961000,-96.89141972643488000)
Unique Key
500t000000Xchu3AAB
20-00218483
Service Request Number: 20-00218483 • Address: 4414 SYCAMORE ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00218483
Address
4414 SYCAMORE ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-03-03T10:13:25.000
Updated Date
2020-05-06T10:08:13.000
Closed Date
2020-03-03T10:13:25.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79788206464187500,-96.77640203422260000)
Unique Key
500t000000SnmVeAAJ
20-00747620
Service Request Number: 20-00747620 • Address: 1511 E MISSOURI AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00747620
Address
1511 E MISSOURI AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-22T23:59:00.000
Status
Closed
Created Date
2020-07-20T13:30:46.000
Updated Date
2020-07-22T06:25:21.000
Closed Date
2020-07-20T13:30:46.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71806873283690000,-96.80285325366492000)
Unique Key
500t000000XcGxBAAV
20-00469195
Service Request Number: 20-00469195 • Address: 208 GREAT PLAINS AVE, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00469195
Address
208 GREAT PLAINS AVE, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-05-06T11:26:56.000
Updated Date
2020-05-06T13:47:56.000
Closed Date
2020-05-06T11:26:56.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65185034007187000,-96.82094673023033000)
Unique Key
500t000000VB1dtAAD
20-00435214
Service Request Number: 20-00435214 • Address: CLAUDE ST & S DENLEY DR, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00435214
Address
CLAUDE ST & S DENLEY DR, DALLAS, TX, 75203
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-30T23:59:00.000
Status
Closed
Created Date
2020-04-28T08:31:44.000
Updated Date
2020-05-06T18:21:12.000
Closed Date
2020-04-28T08:31:44.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74013067100100500,-96.80546127935054000)
Unique Key
500t000000UDEDZAA5
20-00444991
Service Request Number: 20-00444991 • Address: 10936 BEAUTY LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00444991
Address
10936 BEAUTY LN, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-01T23:59:00.000
Status
Closed
Created Date
2020-04-29T22:52:04.000
Updated Date
2020-05-06T07:07:48.000
Closed Date
2020-04-29T22:52:04.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89718946757843600,-96.86450521828230000)
Unique Key
500t000000UDWGCAA5
20-00591729
Service Request Number: 20-00591729 • Address: 3100 PARNELL ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00591729
Address
3100 PARNELL ST, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-11T23:59:00.000
Status
Closed
Created Date
2020-06-08T11:27:24.000
Updated Date
2020-06-18T16:32:14.000
Closed Date
2020-06-08T11:27:24.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75821380133305600,-96.77925356030993000)
Unique Key
500t000000VvytdAAB
20-00629963
Service Request Number: 20-00629963 • Address: S POLK ST & W RED BIRD LN, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-00629963
Address
S POLK ST & W RED BIRD LN, DALLAS, TX, 75232
City Council District
4
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-18T09:38:23.000
Updated Date
2020-06-18T13:07:09.000
Closed Date
2020-06-18T09:38:23.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67286877184063000,-96.84011086498495000)
Unique Key
500t000000VxYzbAAF
20-00241869
Service Request Number: 20-00241869 • Address: GREENTREE LN & FISHER RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00241869
Address
GREENTREE LN & FISHER RD, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-03-09T13:03:38.000
Updated Date
2020-05-06T18:30:44.000
Closed Date
2020-03-09T13:03:38.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.84550872484615500,-96.74046533605666000)
Unique Key
500t000000T4PkaAAF
20-00950343
Service Request Number: 20-00950343 • Address: 9024 NEWHALL ST, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00950343
Address
9024 NEWHALL ST, DALLAS, TX, 75232
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-24T00:59:00.000
Status
Closed
Created Date
2020-09-21T09:07:16.000
Updated Date
2020-09-28T06:49:52.000
Closed Date
2020-09-21T09:07:16.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.63859791584755000,-96.83856680959616000)
Unique Key
500t000000ZiqvAAAR
20-00952572
Service Request Number: 20-00952572 • Address: WICKFORD ST & HAINES AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00952572
Address
WICKFORD ST & HAINES AVE, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-01T23:59:00.000
Status
Closed
Created Date
2020-09-21T14:52:58.000
Updated Date
2020-09-28T15:38:52.000
Closed Date
2020-09-21T14:52:58.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75766731642809000,-96.82841429365672000)
Unique Key
500t000000ZizVgAAJ
20-00728236
Service Request Number: 20-00728236 • Address: 17235 STEDMAN DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00728236
Address
17235 STEDMAN DR, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-16T23:59:00.000
Status
Closed
Created Date
2020-07-14T15:35:15.000
Updated Date
2020-07-22T13:47:26.000
Closed Date
2020-07-14T15:35:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.98693537420951600,-96.79517938859703000)
Unique Key
500t000000Wz8gMAAR
20-00613666
Service Request Number: 20-00613666 • Address: 3045 PARK LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00613666
Address
3045 PARK LN, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-17T23:59:00.000
Status
In Progress
Created Date
2020-06-13T19:35:00.000
Updated Date
2020-06-18T07:10:22.000
Closed Date
2020-06-13T19:35:00.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87591718522009000,-96.87534142382869000)
Unique Key
500t000000VwsS4AAJ
20-00551328
Service Request Number: 20-00551328 • Address: 4306 OLDE FORGE RD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00551328
Address
4306 OLDE FORGE RD, DALLAS, TX, 75211
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-05-27T15:54:26.000
Updated Date
2020-06-18T16:32:05.000
Closed Date
2020-05-27T15:54:26.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71602431357473000,-96.89030003660632000)
Unique Key
500t000000VENsQAAX
20-00467491
Service Request Number: 20-00467491 • Address: 392 COMMERCE ST, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
20-00467491
Address
392 COMMERCE ST, DALLAS, TX, 75207
City Council District
2
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-05-06T08:03:35.000
Updated Date
2020-05-06T13:12:34.000
Closed Date
2020-05-06T08:03:35.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77814667138263000,-96.81016026263303000)
Unique Key
500t000000VAyZUAA1
20-00174385
Service Request Number: 20-00174385 • Address: 2532 WARREN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00174385
Address
2532 WARREN AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-02-19T22:36:28.000
Updated Date
2020-05-06T10:12:01.000
Closed Date
2020-02-19T22:36:28.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76373366303574400,-96.76826315844664000)
Unique Key
500t000000Rl6nTAAR
20-00754722
Service Request Number: 20-00754722 • Address: L B J FWY WB & MARSH LN, DALLAS, TX, 75234 • City Council District: 13
Service Request Number
20-00754722
Address
L B J FWY WB & MARSH LN, DALLAS, TX, 75234
City Council District
13
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-23T23:59:00.000
Status
Closed
Created Date
2020-07-22T09:12:38.000
Updated Date
2020-07-22T11:09:30.000
Closed Date
2020-07-22T09:12:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91814670501807400,-96.85604555667817000)
Unique Key
500t000000XcogpAAB
20-00754249
Service Request Number: 20-00754249 • Address: 4376 ROSELAND AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00754249
Address
4376 ROSELAND AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-05T23:59:00.000
Status
Closed
Created Date
2020-07-22T06:06:43.000
Updated Date
2020-07-22T10:05:57.000
Closed Date
2020-07-22T06:06:43.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80261788659496000,-96.78234246767087000)
Unique Key
500t000000XclEGAAZ
20-00610545
Service Request Number: 20-00610545 • Address: 9708 BURNEY DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00610545
Address
9708 BURNEY DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-06-12T13:26:34.000
Updated Date
2020-06-18T07:57:08.000
Closed Date
2020-06-12T13:26:34.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.92071708442543000,-96.72140698227828000)
Unique Key
500t000000VwlvtAAB
20-00604820
Service Request Number: 20-00604820 • Address: 14102 GREENHAW LN, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00604820
Address
14102 GREENHAW LN, DALLAS, TX, 75253
City Council District
8
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-01T23:59:00.000
Status
Closed
Created Date
2020-06-11T10:02:13.000
Updated Date
2020-06-18T16:34:08.000
Closed Date
2020-06-11T10:02:13.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67908345787689000,-96.58804399805413000)
Unique Key
500t000000VwXLSAA3
20-00468873
Service Request Number: 20-00468873 • Address: 2826 MINOCO DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00468873
Address
2826 MINOCO DR, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-05-06T10:55:57.000
Updated Date
2020-05-06T12:04:26.000
Closed Date
2020-05-06T10:55:57.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75940642887549400,-96.67276420350653000)
Unique Key
500t000000VB17JAAT
20-00756121
Service Request Number: 20-00756121 • Address: 2715 ALAMAIN DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00756121
Address
2715 ALAMAIN DR, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-23T23:59:00.000
Status
Closed
Created Date
2020-07-22T12:48:08.000
Updated Date
2020-07-22T14:17:16.000
Closed Date
2020-07-22T12:48:08.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.65893690729125600,-96.77808319251814000)
Unique Key
500t000000Xcum2AAB
20-00040594
Service Request Number: 20-00040594 • Address: 3135 NEWCASTLE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00040594
Address
3135 NEWCASTLE DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-07T23:59:00.000
Status
Closed
Created Date
2020-01-13T22:47:39.000
Updated Date
2020-05-06T10:15:11.000
Closed Date
2020-01-13T22:47:39.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88008809768886000,-96.87064733519310000)
Unique Key
500t000000Q17qEAAR
20-00270263
Service Request Number: 20-00270263 • Address: 2919 RIO VERDE WAY, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00270263
Address
2919 RIO VERDE WAY, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-03-16T16:27:15.000
Updated Date
2020-05-06T05:41:04.000
Closed Date
2020-03-16T16:27:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Internal
Lat Long Value
(32.85068677723321000,-96.66474838167764000)
Unique Key
500t000000T5JrBAAV
20-00391377
Service Request Number: 20-00391377 • Address: 10810 YORKSPRING DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00391377
Address
10810 YORKSPRING DR, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-04-16T13:47:08.000
Updated Date
2020-06-18T15:58:13.000
Closed Date
2020-04-16T13:47:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86073648683582600,-96.70041211419165000)
Unique Key
500t000000TGMejAAH
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