311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
20-00975906
Service Request Number: 20-00975906 • Address: 3641 SYLVAN AVE, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00975906
Address
3641 SYLVAN AVE, DALLAS, TX, 75207
City Council District
6
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-16T23:59:00.000
Status
Closed
Created Date
2020-09-28T15:27:25.000
Updated Date
2020-09-29T16:24:16.000
Closed Date
2020-09-28T15:27:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79058849992544000,-96.83506620132383000)
Unique Key
500t000000ZkJNPAA3
20-00630224
Service Request Number: 20-00630224 • Address: FOREST LN & COX LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00630224
Address
FOREST LN & COX LN, DALLAS, TX, 75244
City Council District
13
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-18T05:57:07.000
Updated Date
2020-06-18T10:13:33.000
Closed Date
2020-06-18T05:57:07.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90964974845791600,-96.85143068869193000)
Unique Key
500t000000VxZcOAAV
20-00743999
Service Request Number: 20-00743999 • Address: 2202 N STEMMONS FWY NB, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
20-00743999
Address
2202 N STEMMONS FWY NB, DALLAS, TX, 75207
City Council District
2
Department
Public Works
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-24T23:59:00.000
Status
Closed
Created Date
2020-07-18T17:38:34.000
Updated Date
2020-07-22T10:47:07.000
Closed Date
2020-07-18T17:38:34.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80200323839793000,-96.82809976596752000)
Unique Key
500t000000XbvXNAAZ
20-00475700
Service Request Number: 20-00475700 • Address: ABRAMS RD & FLICKERING SHADOW DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00475700
Address
ABRAMS RD & FLICKERING SHADOW DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-09T23:59:00.000
Status
Closed
Created Date
2020-05-07T15:55:31.000
Updated Date
2020-05-08T13:57:06.000
Closed Date
2020-05-07T15:55:31.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.92082522048051600,-96.73552391454460000)
Unique Key
500t000000VBFIsAAP
20-00480714
Service Request Number: 20-00480714 • Address: 13324 SOUTHVIEW LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00480714
Address
13324 SOUTHVIEW LN, DALLAS, TX, 75240
City Council District
11
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-09T23:59:00.000
Status
Closed
Created Date
2020-05-08T16:29:14.000
Updated Date
2020-05-09T00:19:57.000
Closed Date
2020-05-08T16:29:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92928385411110000,-96.76828924782467000)
Unique Key
500t000000VBP6mAAH
20-00478542
Service Request Number: 20-00478542 • Address: 3499 CAMBRICK ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00478542
Address
3499 CAMBRICK ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-07T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-23T22:49:54.000
Updated Date
2020-05-08T12:01:01.000
Closed Date
2020-01-23T22:49:54.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81340459201134000,-96.79736469520618000)
Unique Key
500t000000VBLKzAAP
20-00477678
Service Request Number: 20-00477678 • Address: 1400 MORAN DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00477678
Address
1400 MORAN DR, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-09T23:59:00.000
Status
Closed
Created Date
2020-05-08T10:14:48.000
Updated Date
2020-05-08T11:45:09.000
Closed Date
2020-05-08T10:14:48.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83929066881119500,-96.69031937111168000)
Unique Key
500t000000VBJjOAAX
20-00104037
Service Request Number: 20-00104037 • Address: 9463 OVERLAKE DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00104037
Address
9463 OVERLAKE DR, DALLAS, TX, 75220
City Council District
2
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-14T00:59:00.000
Status
Closed
Created Date
2020-01-30T20:09:55.000
Updated Date
2020-05-08T12:15:24.000
Closed Date
2020-01-30T20:09:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85689482398752000,-96.86733104168836000)
Unique Key
500t000000R4XHIAA3
20-00631779
Service Request Number: 20-00631779 • Address: 3832 CYPRESS AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00631779
Address
3832 CYPRESS AVE, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-18T14:17:16.000
Updated Date
2020-06-18T16:31:45.000
Closed Date
2020-06-18T14:17:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77037849838557000,-96.66180270163470000)
Unique Key
500t000000VxdlRAAR
20-00630679
Service Request Number: 20-00630679 • Address: 6479 LEMMON AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00630679
Address
6479 LEMMON AVE, DALLAS, TX, 75209
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-21T23:59:00.000
Status
In Progress
Created Date
2020-06-18T11:19:32.000
Updated Date
2020-06-18T14:35:24.000
Closed Date
2020-06-18T11:19:32.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83621213062317400,-96.83155429283092000)
Unique Key
500t000000VxajoAAB
20-00754657
Service Request Number: 20-00754657 • Address: 811 BUICK AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00754657
Address
811 BUICK AVE, DALLAS, TX, 75203
City Council District
4
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-23T23:59:00.000
Status
Closed
Created Date
2020-07-22T09:03:32.000
Updated Date
2020-07-22T10:23:34.000
Closed Date
2020-07-22T09:03:32.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.74308790487699000,-96.78331744532879000)
Unique Key
500t000000XcoA8AAJ
20-00475248
Service Request Number: 20-00475248 • Address: 3800 MAPLE AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00475248
Address
3800 MAPLE AVE, DALLAS, TX, 75219
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-09T23:59:00.000
Status
In Progress
Created Date
2020-05-07T15:00:04.000
Updated Date
2020-05-08T12:44:50.000
Closed Date
2020-05-07T15:00:04.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80425996801379500,-96.81432908777943000)
Unique Key
500t000000VBEShAAP
20-00973849
Service Request Number: 20-00973849 • Address: LOMO ALTO DR & SHERRY LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00973849
Address
LOMO ALTO DR & SHERRY LN, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-03T00:59:00.000
Status
In Progress
Created Date
2020-09-28T10:15:36.000
Updated Date
2020-09-29T14:48:23.000
Closed Date
2020-09-28T10:15:36.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86232433447390400,-96.81163622316443000)
Unique Key
500t000000ZkC09AAF
20-00476619
Service Request Number: 20-00476619 • Address: 2600 LOWERY ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00476619
Address
2600 LOWERY ST, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-09T23:59:00.000
Status
Closed
Created Date
2020-05-07T22:11:01.000
Updated Date
2020-05-08T06:09:05.000
Closed Date
2020-05-07T22:11:01.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74627329374871000,-96.75405816321391000)
Unique Key
500t000000VBHBAAA5
20-00477393
Service Request Number: 20-00477393 • Address: LONGVIEW ST & GREENVILLE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00477393
Address
LONGVIEW ST & GREENVILLE AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-10T23:59:00.000
Status
Closed
Created Date
2020-05-08T09:38:50.000
Updated Date
2020-05-08T16:08:47.000
Closed Date
2020-05-08T09:38:50.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83087441282133000,-96.77016086419789000)
Unique Key
500t000000VBJBRAA5
20-00730066
Service Request Number: 20-00730066 • Address: WOODMEADOW PKWY & LA PRADA DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00730066
Address
WOODMEADOW PKWY & LA PRADA DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-04T23:59:00.000
Status
Closed
Created Date
2020-07-15T08:15:37.000
Updated Date
2020-07-22T07:47:15.000
Closed Date
2020-07-15T08:15:37.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84292799620322000,-96.63585567653902000)
Unique Key
500t000000WzFn1AAF
20-00977283
Service Request Number: 20-00977283 • Address: 1450 STELLA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00977283
Address
1450 STELLA AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-04T00:59:00.000
Status
Closed
Created Date
2020-09-29T08:03:30.000
Updated Date
2020-09-29T13:07:53.000
Closed Date
2020-09-29T08:03:30.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72758417725507500,-96.80268484843256000)
Unique Key
500t000000ZkOrtAAF
20-00476722
Service Request Number: 20-00476722 • Address: 3679 AZURE CT, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00476722
Address
3679 AZURE CT, DALLAS, TX, 75219
City Council District
14
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-07T17:55:25.000
Updated Date
2020-05-08T06:09:10.000
Closed Date
2020-05-07T17:55:25.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81659803347615400,-96.80756061037283000)
Unique Key
500t000000VBHjWAAX
20-00073231
Service Request Number: 20-00073231 • Address: 9568 MIDWAY RD, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
20-00073231
Address
9568 MIDWAY RD, DALLAS, TX, 75220
City Council District
13
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-07T00:59:00.000
Status
Closed
Created Date
2020-01-23T07:48:49.000
Updated Date
2020-05-08T12:04:45.000
Closed Date
2020-01-23T07:48:49.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87072652958225000,-96.83829668250499000)
Unique Key
500t000000R3NtdAAF
20-00980835
Service Request Number: 20-00980835 • Address: KIMBLE ST & PEABODY AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00980835
Address
KIMBLE ST & PEABODY AVE, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-30T23:59:00.000
Status
Closed
Created Date
2020-09-29T16:57:03.000
Updated Date
2020-09-29T17:10:08.000
Closed Date
2020-09-29T16:57:03.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76372724267081000,-96.77281146471576000)
Unique Key
500t000000Zka7iAAB
20-00471989
Service Request Number: 20-00471989 • Address: 5948 KEENELAND PKWY, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00471989
Address
5948 KEENELAND PKWY, DALLAS, TX, 75211
City Council District
6
Department
Public Works
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-06T18:22:35.000
Updated Date
2020-05-08T09:41:35.000
Closed Date
2020-05-06T18:22:35.000
Outcome
Information Provided
Priority
High
Method Received Desc
Phone
Lat Long Value
(32.73633229804203000,-96.92337882907636000)
Unique Key
500t000000VB6njAAD
20-00968860
Service Request Number: 20-00968860 • Address: 600 S HARWOOD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
20-00968860
Address
600 S HARWOOD ST, DALLAS, TX, 75201
City Council District
2
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-30T23:59:00.000
Status
Closed
Created Date
2020-09-25T14:55:46.000
Updated Date
2020-09-29T10:40:01.000
Closed Date
2020-09-25T14:55:46.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77856556851164500,-96.79203228769089000)
Unique Key
500t000000ZjucuAAB
20-00473936
Service Request Number: 20-00473936 • Address: 4900 MANSON CT, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00473936
Address
4900 MANSON CT, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-09T23:59:00.000
Status
In Progress
Created Date
2020-05-07T12:00:52.000
Updated Date
2020-05-08T12:36:19.000
Closed Date
2020-05-07T12:00:52.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89006399761452600,-96.82469875099777000)
Unique Key
500t000000VBBbhAAH
20-00963809
Service Request Number: 20-00963809 • Address: 4799 N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00963809
Address
4799 N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-01T00:59:00.000
Status
Closed
Created Date
2020-09-24T10:45:23.000
Updated Date
2020-09-29T16:26:43.000
Closed Date
2020-09-24T10:45:23.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.79796955252799500,-96.87399422735413000)
Unique Key
500t000000Zjd3YAAR
20-00477368
Service Request Number: 20-00477368 • Address: WALNUT HILL LN & MARSH LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00477368
Address
WALNUT HILL LN & MARSH LN, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-09T23:59:00.000
Status
Closed
Created Date
2020-05-08T09:35:40.000
Updated Date
2020-05-08T22:27:14.000
Closed Date
2020-05-08T09:35:40.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88062718649844000,-96.85629292857527000)
Unique Key
500t000000VBJ8mAAH
20-00754596
Service Request Number: 20-00754596 • Address: 3800 TELEPHONE RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00754596
Address
3800 TELEPHONE RD, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-11T23:59:00.000
Status
Closed
Created Date
2020-07-22T08:51:48.000
Updated Date
2020-07-22T12:24:37.000
Closed Date
2020-07-22T08:51:48.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.63314301480857000,-96.75942842296959000)
Unique Key
500t000000Xcnk2AAB
20-00635429
Service Request Number: 20-00635429 • Address: 1400 TAVAROS AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00635429
Address
1400 TAVAROS AVE, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-20T23:59:00.000
Status
Closed
Created Date
2020-06-19T12:56:44.000
Updated Date
2020-06-19T13:27:07.000
Closed Date
2020-06-19T12:56:44.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82324758958406400,-96.70786760953618000)
Unique Key
500t000000Vxn9qAAB
20-00481396
Service Request Number: 20-00481396 • Address: 2704 WELBORN ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00481396
Address
2704 WELBORN ST, DALLAS, TX, 75219
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-08T09:09:29.000
Updated Date
2020-05-08T22:20:52.000
Closed Date
2020-05-08T09:09:29.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80551219969499500,-96.81107455034498000)
Unique Key
500t000000VBQUQAA5
20-00085309
Service Request Number: 20-00085309 • Address: 2715 ANZIO DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00085309
Address
2715 ANZIO DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-08T00:59:00.000
Status
Closed
Created Date
2020-01-26T22:54:32.000
Updated Date
2020-05-08T13:24:30.000
Closed Date
2020-01-26T22:54:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71543747211360000,-96.83547810526792000)
Unique Key
500t000000R3o62AAB
20-00478200
Service Request Number: 20-00478200 • Address: 9205 BOEDEKER ST, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00478200
Address
9205 BOEDEKER ST, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-09T23:59:00.000
Status
Closed
Created Date
2020-05-08T11:21:10.000
Updated Date
2020-05-08T12:48:11.000
Closed Date
2020-05-08T11:21:10.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87397871364141400,-96.77749811239038000)
Unique Key
500t000000VBKjyAAH
20-00474459
Service Request Number: 20-00474459 • Address: 11239 LUNA RD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00474459
Address
11239 LUNA RD, DALLAS, TX, 75229
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-09T23:59:00.000
Status
In Progress
Created Date
2020-05-07T13:18:45.000
Updated Date
2020-05-08T12:52:41.000
Closed Date
2020-05-07T13:18:45.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89006862402223400,-96.91881028082712000)
Unique Key
500t000000VBCs9AAH
20-00637334
Service Request Number: 20-00637334 • Address: BRENT DR & FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00637334
Address
BRENT DR & FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-20T23:59:00.000
Status
Closed
Created Date
2020-06-19T19:32:38.000
Updated Date
2020-06-19T20:53:34.000
Closed Date
2020-06-19T19:32:38.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99708478795333400,-96.86205198542022000)
Unique Key
500t000000VxrIzAAJ
20-00757924
Service Request Number: 20-00757924 • Address: CHALK HILL RD & SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00757924
Address
CHALK HILL RD & SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-22T15:42:43.000
Updated Date
2020-07-22T18:43:27.000
Closed Date
2020-07-22T15:42:43.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77868877391470000,-96.90561863957166000)
Unique Key
500t000000Xd1kRAAR
20-00478725
Service Request Number: 20-00478725 • Address: N WESTMORELAND RD & FORT WORTH AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00478725
Address
N WESTMORELAND RD & FORT WORTH AVE, DALLAS, TX, 75211
City Council District
1
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-09T23:59:00.000
Status
Closed
Created Date
2020-05-08T12:24:28.000
Updated Date
2020-05-08T15:59:52.000
Closed Date
2020-05-08T12:24:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75350056583042000,-96.87418457754006000)
Unique Key
500t000000VBLf5AAH
20-00977601
Service Request Number: 20-00977601 • Address: INWOOD RD & W UNIVERSITY BLVD, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00977601
Address
INWOOD RD & W UNIVERSITY BLVD, DALLAS, TX, 75209
City Council District
2
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-30T23:59:00.000
Status
Closed
Created Date
2020-09-29T09:02:51.000
Updated Date
2020-09-29T11:26:04.000
Closed Date
2020-09-29T09:02:51.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84492471486967000,-96.82144003219557000)
Unique Key
500t000000ZkQ3CAAV
20-00476647
Service Request Number: 20-00476647 • Address: N CENTRAL EXPY SB & SMU BLVD, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-00476647
Address
N CENTRAL EXPY SB & SMU BLVD, DALLAS, TX, 75205
City Council District
14
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-07T23:21:09.000
Updated Date
2020-05-08T07:12:39.000
Closed Date
2020-05-07T23:21:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84192463626056000,-96.77560216922099000)
Unique Key
500t000000VBHLeAAP
20-00091560
Service Request Number: 20-00091560 • Address: 14310 HUGHES LN, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00091560
Address
14310 HUGHES LN, DALLAS, TX, 75254
City Council District
11
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-12T00:59:00.000
Status
Closed
Created Date
2020-01-28T12:37:58.000
Updated Date
2020-05-08T12:05:53.000
Closed Date
2020-01-28T12:37:58.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.94339458652721000,-96.80105015128323000)
Unique Key
500t000000R44WLAAZ
20-00977273
Service Request Number: 20-00977273 • Address: 2102 S MARSALIS AVE • City Council District: 4
Service Request Number
20-00977273
Address
2102 S MARSALIS AVE
City Council District
4
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-30T23:59:00.000
Status
Closed
Created Date
2020-09-29T08:00:32.000
Updated Date
2020-09-29T10:12:08.000
Closed Date
2020-09-29T08:00:32.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72268822952810000,-96.81434372391054000)
Unique Key
500t000000ZkOopAAF
20-00634016
Service Request Number: 20-00634016 • Address: 4666 WESTERN OAKS DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00634016
Address
4666 WESTERN OAKS DR, DALLAS, TX, 75211
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-24T23:59:00.000
Status
Closed
Created Date
2020-06-19T09:32:21.000
Updated Date
2020-06-19T14:52:34.000
Closed Date
2020-06-19T09:32:21.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71729278430158400,-96.89882995037766000)
Unique Key
500t000000Vxk0jAAB
20-00479992
Service Request Number: 20-00479992 • Address: KEENELAND PKWY & S WALTON WALKER BLVD SB, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00479992
Address
KEENELAND PKWY & S WALTON WALKER BLVD SB, DALLAS, TX, 75211
City Council District
3
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-08T15:07:29.000
Updated Date
2020-05-08T15:19:21.000
Closed Date
2020-05-08T15:07:29.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73632683377370000,-96.91966004202480000)
Unique Key
500t000000VBNzpAAH
20-00756464
Service Request Number: 20-00756464 • Address: 17490 MEANDERING WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00756464
Address
17490 MEANDERING WAY, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-23T23:59:00.000
Status
Closed
Created Date
2020-07-22T13:43:57.000
Updated Date
2020-07-22T22:50:36.000
Closed Date
2020-07-22T13:43:57.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.98994067163818000,-96.77930219555292000)
Unique Key
500t000000XcwHpAAJ
20-00972930
Service Request Number: 20-00972930 • Address: FOREST LN & TI BLVD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00972930
Address
FOREST LN & TI BLVD, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-03T00:59:00.000
Status
Closed
Created Date
2020-09-28T06:06:22.000
Updated Date
2020-09-29T07:59:39.000
Closed Date
2020-09-28T06:06:22.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90928891788704000,-96.75865244992366000)
Unique Key
500t000000Zk7fFAAR
20-00000114
Service Request Number: 20-00000114 • Address: 6407 MEADOW RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00000114
Address
6407 MEADOW RD, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-06T00:59:00.000
Status
Closed
Created Date
2020-01-01T09:26:12.000
Updated Date
2020-01-29T06:16:32.000
Closed Date
2020-01-01T09:26:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88640890467081000,-96.79616833286056000)
Unique Key
500t000000PzVoYAAV
20-00477957
Service Request Number: 20-00477957 • Address: S WALTON WALKER BLVD & W LEDBETTER DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00477957
Address
S WALTON WALKER BLVD & W LEDBETTER DR, DALLAS, TX, 75236
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-10T23:59:00.000
Status
Closed
Created Date
2020-05-08T10:47:09.000
Updated Date
2020-05-08T15:33:24.000
Closed Date
2020-05-08T10:47:09.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69179071430415000,-96.89195932771084000)
Unique Key
500t000000VBKFyAAP
20-00541177
Service Request Number: 20-00541177 • Address: 3209 N FITZHUGH AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00541177
Address
3209 N FITZHUGH AVE, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-05-25T18:54:58.000
Updated Date
2020-06-19T16:45:52.000
Closed Date
2020-05-25T18:54:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81654978582191000,-96.79260366685155000)
Unique Key
500t000000VDydqAAD
20-00472044
Service Request Number: 20-00472044 • Address: 3114 LAWNVIEW AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00472044
Address
3114 LAWNVIEW AVE, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-08T23:59:00.000
Status
Closed
Created Date
2020-05-06T19:13:52.000
Updated Date
2020-05-08T14:40:00.000
Closed Date
2020-05-06T19:13:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76706232537764000,-96.71916139121214000)
Unique Key
500t000000VB70sAAD
20-00478746
Service Request Number: 20-00478746 • Address: 5710 L B J FWY EB, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00478746
Address
5710 L B J FWY EB, DALLAS, TX, 75240
City Council District
11
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-09T23:59:00.000
Status
Closed
Created Date
2020-05-08T12:26:57.000
Updated Date
2020-05-08T14:19:37.000
Closed Date
2020-05-08T12:26:57.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92574172334408000,-96.80970056648684000)
Unique Key
500t000000VBLgSAAX
20-00476723
Service Request Number: 20-00476723 • Address: 2118 ABRAMS RD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00476723
Address
2118 ABRAMS RD, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-09T23:59:00.000
Status
Closed
Created Date
2020-05-08T06:15:48.000
Updated Date
2020-05-08T09:35:20.000
Closed Date
2020-05-08T06:15:48.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81532976100220400,-96.75277988165632000)
Unique Key
500t000000VBHjhAAH
20-00614384
Service Request Number: 20-00614384 • Address: 7679 MERRIMAN PKWY, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-00614384
Address
7679 MERRIMAN PKWY, DALLAS, TX, 75231
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-17T23:59:00.000
Status
Closed
Created Date
2020-06-14T13:55:56.000
Updated Date
2020-07-22T16:19:01.000
Closed Date
2020-06-14T13:55:56.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87871984240991000,-96.74614702380059000)
Unique Key
500t000000VwtpfAAB
20-00647632
Service Request Number: 20-00647632 • Address: 3234 S BECKLEY AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00647632
Address
3234 S BECKLEY AVE, DALLAS, TX, 75224
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-26T23:59:00.000
Status
Closed
Created Date
2020-06-23T13:40:48.000
Updated Date
2020-07-22T16:22:08.000
Closed Date
2020-06-23T13:40:48.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70487651939352000,-96.82291679174321000)
Unique Key
500t000000VyGzkAAF