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311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
20-00305158
Service Request Number: 20-00305158 • Address: 8406 ELLERY DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00305158
Address
8406 ELLERY DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-03-25T12:48:58.000
Updated Date
2020-05-13T18:41:13.000
Closed Date
2020-03-25T12:48:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.92076538376700000,-96.75692004967583000)
Unique Key
500t000000TDodHAAT
20-00488121
Service Request Number: 20-00488121 • Address: 4011 DUNHAVEN RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00488121
Address
4011 DUNHAVEN RD, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-13T23:59:00.000
Status
Closed
Created Date
2020-05-11T16:25:59.000
Updated Date
2020-05-13T16:14:01.000
Closed Date
2020-05-11T16:25:59.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87191138091757000,-96.84460570526625000)
Unique Key
500t000000VC2FzAAL
20-00252113
Service Request Number: 20-00252113 • Address: 5734 BON AIR DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00252113
Address
5734 BON AIR DR, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-03-11T12:56:21.000
Updated Date
2020-05-13T07:30:42.000
Closed Date
2020-03-11T12:56:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67888521168294600,-96.76694884574502000)
Unique Key
500t000000T4khYAAR
20-00766884
Service Request Number: 20-00766884 • Address: 1339 MORRELL AVE, DALLAS • City Council District: 4
Service Request Number
20-00766884
Address
1339 MORRELL AVE, DALLAS
City Council District
4
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-26T23:59:00.000
Status
Closed
Created Date
2020-07-25T15:05:04.000
Updated Date
2020-07-25T18:59:47.000
Closed Date
2020-07-25T15:05:04.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.73942507067106000,-96.80388316689216000)
Unique Key
500t000000XdgLKAAZ
20-00985254
Service Request Number: 20-00985254 • Address: 7000 S R L THORNTON FWY NB, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00985254
Address
7000 S R L THORNTON FWY NB, DALLAS, TX, 75241
City Council District
3
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-01T23:59:00.000
Status
Closed
Created Date
2020-09-30T17:29:04.000
Updated Date
2020-10-01T02:43:26.000
Closed Date
2020-09-30T17:29:04.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.66346948487941000,-96.82283966964592000)
Unique Key
500t000000Zkob7AAB
20-00985388
Service Request Number: 20-00985388 • Address: E ILLINOIS AVE & S DENLEY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00985388
Address
E ILLINOIS AVE & S DENLEY DR, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-01T23:59:00.000
Status
Closed
Created Date
2020-09-30T18:57:21.000
Updated Date
2020-09-30T20:55:30.000
Closed Date
2020-09-30T18:57:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72012537372148000,-96.80577957100905000)
Unique Key
500t000000ZkpCCAAZ
20-00012812
Service Request Number: 20-00012812 • Address: 4879 E R L THORNTON FWY WB, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00012812
Address
4879 E R L THORNTON FWY WB, DALLAS, TX, 75223
City Council District
2
Department
Public Works
Service Request Type
Street Sweeping - TRN
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-11T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-04T12:59:34.000
Updated Date
2020-06-22T08:12:45.000
Closed Date
2020-01-04T12:59:34.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79104176520963000,-96.75929172352339000)
Unique Key
500t000000PzwbbAAB
20-00978279
Service Request Number: 20-00978279 • Address: 2806 REAGAN ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00978279
Address
2806 REAGAN ST, DALLAS, TX, 75219
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-04T00:59:00.000
Status
In Progress
Created Date
2020-09-29T10:43:40.000
Updated Date
2020-09-30T14:50:39.000
Closed Date
2020-09-29T10:43:40.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80849621008987000,-96.81258340332924000)
Unique Key
500t000000ZkSJxAAN
20-00970708
Service Request Number: 20-00970708 • Address: 9659 ARBORHILL DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00970708
Address
9659 ARBORHILL DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-15T23:59:00.000
Status
Closed
Created Date
2020-09-26T10:29:21.000
Updated Date
2020-09-30T15:58:49.000
Closed Date
2020-09-26T10:29:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90577508316365400,-96.72837231278487000)
Unique Key
500t000000ZjymDAAR
20-00496181
Service Request Number: 20-00496181 • Address: 8423 ELLERY DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00496181
Address
8423 ELLERY DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-05-13T12:39:50.000
Updated Date
2020-05-13T15:09:31.000
Closed Date
2020-05-13T12:39:50.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92087106314890000,-96.75642878979941000)
Unique Key
500t000000VCLSlAAP
20-00132002
Service Request Number: 20-00132002 • Address: 6127 YORKSHIRE DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00132002
Address
6127 YORKSHIRE DR, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-02-07T16:38:59.000
Updated Date
2020-05-14T00:54:41.000
Closed Date
2020-02-07T16:38:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90265594868638000,-96.80215430528186000)
Unique Key
500t000000R5dF6AAJ
20-00495267
Service Request Number: 20-00495267 • Address: 10100 CARIBOU TRL, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00495267
Address
10100 CARIBOU TRL, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-05-13T10:59:50.000
Updated Date
2020-05-13T16:04:11.000
Closed Date
2020-05-13T10:59:50.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88615297955479400,-96.71082357567673000)
Unique Key
500t000000VCJYEAA5
20-00885931
Service Request Number: 20-00885931 • Address: 6906 ORCHID LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00885931
Address
6906 ORCHID LN, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-05T00:59:00.000
Status
In Progress
Created Date
2020-08-31T17:55:22.000
Updated Date
2020-09-30T11:11:29.000
Closed Date
2020-08-31T17:55:22.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89255272311468000,-96.78656517952496000)
Unique Key
500t000000Yjwc9AAB
20-00170524
Service Request Number: 20-00170524 • Address: 9989 MIDWAY RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00170524
Address
9989 MIDWAY RD, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-02-19T10:34:13.000
Updated Date
2020-05-13T05:46:47.000
Closed Date
2020-02-19T10:34:13.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87996591863366000,-96.83863723235575000)
Unique Key
500t000000RkxrHAAR
20-00635469
Service Request Number: 20-00635469 • Address: N CENTRAL EXPY SB & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00635469
Address
N CENTRAL EXPY SB & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-10T23:59:00.000
Status
Closed
Created Date
2020-06-19T13:02:43.000
Updated Date
2020-06-22T08:19:27.000
Closed Date
2020-06-19T13:02:43.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87999112380366000,-96.77028366192441000)
Unique Key
500t000000VxnFtAAJ
20-00309262
Service Request Number: 20-00309262 • Address: 4400 ASHFORD DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00309262
Address
4400 ASHFORD DR, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-28T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-03-26T11:32:37.000
Updated Date
2020-05-13T18:43:09.000
Closed Date
2020-03-26T11:32:37.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.84055242232745000,-96.74537704605582000)
Unique Key
500t000000TDwXnAAL
19-01396860
Service Request Number: 19-01396860 • Address: 13022 PRESTON RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
19-01396860
Address
13022 PRESTON RD, DALLAS, TX, 75240
City Council District
11
Department
Public Works
Service Request Type
Street Sweeping - TRN
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-12T00:59:00.000
Status
Closed (Transferred)
Created Date
2019-12-04T13:04:35.000
Updated Date
2020-06-22T08:12:45.000
Closed Date
2019-12-04T13:04:35.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92704143627677400,-96.80329958233325000)
Unique Key
500t000000OeHJcAAN
20-00982262
Service Request Number: 20-00982262 • Address: 4207 DELANO PL, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00982262
Address
4207 DELANO PL, DALLAS, TX, 75204
City Council District
2
Department
Public Works
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-14T23:59:00.000
Status
New
Created Date
2020-09-30T10:08:05.000
Updated Date
2020-09-30T10:08:19.000
Closed Date
2020-09-30T10:08:05.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80230875218181600,-96.78535873066863000)
Unique Key
500t000000ZkgOoAAJ
20-00972491
Service Request Number: 20-00972491 • Address: 9705 PLANO RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00972491
Address
9705 PLANO RD, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-15T23:59:00.000
Status
Closed
Created Date
2020-09-27T14:57:45.000
Updated Date
2020-09-30T16:08:01.000
Closed Date
2020-09-27T14:57:45.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87923246812465500,-96.70061979567214000)
Unique Key
500t000000Zk4oTAAR
20-00849865
Service Request Number: 20-00849865 • Address: 4616 CAPITOL AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00849865
Address
4616 CAPITOL AVE, DALLAS, TX, 75204
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-22T23:59:00.000
Status
Closed
Created Date
2020-08-19T21:48:50.000
Updated Date
2020-09-30T16:23:15.000
Closed Date
2020-08-19T21:48:50.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80907148015844400,-96.78474080138340000)
Unique Key
500t000000YhUbRAAV
20-00419620
Service Request Number: 20-00419620 • Address: 3600 INGERSOLL ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00419620
Address
3600 INGERSOLL ST, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-04-23T13:31:01.000
Updated Date
2020-05-13T11:44:27.000
Closed Date
2020-04-23T13:31:01.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78610845626600000,-96.90678404318088000)
Unique Key
500t000000UCkjVAAT
20-00767922
Service Request Number: 20-00767922 • Address: S BUCKNER BLVD & SCYENE CIR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00767922
Address
S BUCKNER BLVD & SCYENE CIR, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-27T23:59:00.000
Status
Closed
Created Date
2020-07-26T12:10:28.000
Updated Date
2020-07-26T13:15:22.000
Closed Date
2020-07-26T12:10:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76586680800525600,-96.68279575321972000)
Unique Key
500t000000XdkmeAAB
20-00983332
Service Request Number: 20-00983332 • Address: 4527 SHADY HILL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00983332
Address
4527 SHADY HILL DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-01T23:59:00.000
Status
Closed
Created Date
2020-09-30T12:30:06.000
Updated Date
2020-09-30T14:39:28.000
Closed Date
2020-09-30T12:30:06.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90632745689097000,-96.83151948662547000)
Unique Key
500t000000ZkjQjAAJ
20-00497668
Service Request Number: 20-00497668 • Address: 6351 WAGGONER DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00497668
Address
6351 WAGGONER DR, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-11T18:28:11.000
Updated Date
2020-05-13T15:33:17.000
Closed Date
2020-05-11T18:28:11.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88735576215079000,-96.79734874374270000)
Unique Key
500t000000VCOO8AAP
20-00256022
Service Request Number: 20-00256022 • Address: 2322 S CORINTH ST RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00256022
Address
2322 S CORINTH ST RD, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-03-12T10:44:40.000
Updated Date
2020-05-13T07:31:51.000
Closed Date
2020-03-12T10:44:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71978241565204000,-96.80367244421818000)
Unique Key
500t000000T4ssSAAR
19-01480819
Service Request Number: 19-01480819 • Address: 5508 FRANKFORD RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01480819
Address
5508 FRANKFORD RD, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Street Sweeping - TRN
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-04T00:59:00.000
Status
Closed (Transferred)
Created Date
2019-12-26T13:11:42.000
Updated Date
2020-06-22T08:12:45.000
Closed Date
2019-12-26T13:11:42.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.99802464937971000,-96.81248666921215000)
Unique Key
500t000000PzIeQAAV
20-00498900
Service Request Number: 20-00498900 • Address: 5834 GRAMERCY PL, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00498900
Address
5834 GRAMERCY PL, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-17T12:47:24.000
Updated Date
2020-05-13T23:26:40.000
Closed Date
2020-02-17T12:47:24.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89584581265034000,-96.80861238130505000)
Unique Key
500t000000VCR6lAAH
20-00978330
Service Request Number: 20-00978330 • Address: 5757 STONEGATE RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00978330
Address
5757 STONEGATE RD, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-05T00:59:00.000
Status
Closed
Created Date
2020-09-29T10:50:44.000
Updated Date
2020-09-30T14:13:43.000
Closed Date
2020-09-29T10:50:44.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86019110892300000,-96.81362307648196000)
Unique Key
500t000000ZkSUgAAN
20-00045755
Service Request Number: 20-00045755 • Address: 893 ELSBETH AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00045755
Address
893 ELSBETH AVE, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Street Sweeping - TRN
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-23T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-14T18:43:45.000
Updated Date
2020-06-22T08:12:45.000
Closed Date
2020-01-14T18:43:45.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75363181125043600,-96.82551062730350000)
Unique Key
500t000000Q1R2ZAAV
20-00768466
Service Request Number: 20-00768466 • Address: 6808 EASTRIDGE DR, AA1, DALLAS • City Council District: 13
Service Request Number
20-00768466
Address
6808 EASTRIDGE DR, AA1, DALLAS
City Council District
13
Department
Public Works
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-26T18:49:02.000
Updated Date
2020-07-26T18:56:26.000
Closed Date
2020-07-26T18:49:02.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86863226234009000,-96.75073472343530000)
Unique Key
500t000000XdnN2AAJ
20-00839351
Service Request Number: 20-00839351 • Address: HUGHES LN & CHURCHILL WAY, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00839351
Address
HUGHES LN & CHURCHILL WAY, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-21T23:59:00.000
Status
Closed
Created Date
2020-08-17T11:30:02.000
Updated Date
2020-09-30T13:20:48.000
Closed Date
2020-08-17T11:30:02.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.91702276893139000,-96.79728353343266000)
Unique Key
500t000000YgokWAAR
20-00631728
Service Request Number: 20-00631728 • Address: 10784 N CENTRAL SERV NB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00631728
Address
10784 N CENTRAL SERV NB, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Street Sweeping - TRN
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-09T08:16:35.000
Updated Date
2020-06-22T08:12:45.000
Closed Date
2020-06-09T08:16:35.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89470364511057500,-96.76866082345971000)
Unique Key
500t000000VxdYxAAJ
20-00422701
Service Request Number: 20-00422701 • Address: 3200 LA VERN AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00422701
Address
3200 LA VERN AVE, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-26T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-04-24T09:39:10.000
Updated Date
2020-05-13T07:32:26.000
Closed Date
2020-04-24T09:39:10.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76822445050056000,-96.72142349604820000)
Unique Key
500t000000UCqi5AAD
20-00310048
Service Request Number: 20-00310048 • Address: 4400 ASHFORD DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00310048
Address
4400 ASHFORD DR, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-03-26T13:38:20.000
Updated Date
2020-05-13T18:42:57.000
Closed Date
2020-03-26T13:38:20.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84055242232745000,-96.74537704605582000)
Unique Key
500t000000TDxyMAAT
20-00493951
Service Request Number: 20-00493951 • Address: 6905 LUPTON DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00493951
Address
6905 LUPTON DR, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-05-13T06:59:25.000
Updated Date
2020-05-13T10:58:51.000
Closed Date
2020-05-13T06:59:25.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87693351317232000,-96.78660268860840000)
Unique Key
500t000000VCGaRAAX
20-00768587
Service Request Number: 20-00768587 • Address: GARLAND RD & LAKELAND DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00768587
Address
GARLAND RD & LAKELAND DR, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-27T23:59:00.000
Status
Closed
Created Date
2020-07-26T21:35:58.000
Updated Date
2020-07-26T23:38:32.000
Closed Date
2020-07-26T21:35:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82318375338101000,-96.71493950436896000)
Unique Key
500t000000XdoBTAAZ
20-00981516
Service Request Number: 20-00981516 • Address: 3458 OAK LAWN AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00981516
Address
3458 OAK LAWN AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-29T18:00:52.000
Updated Date
2020-09-30T07:59:46.000
Closed Date
2020-09-29T18:00:52.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81159431211312000,-96.80587521331337000)
Unique Key
500t000000ZkdrXAAR
20-00767680
Service Request Number: 20-00767680 • Address: N CENTRAL EXPY SB & N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00767680
Address
N CENTRAL EXPY SB & N HASKELL AVE, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-27T23:59:00.000
Status
Closed
Created Date
2020-07-26T09:47:24.000
Updated Date
2020-07-26T09:58:02.000
Closed Date
2020-07-26T09:47:24.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80718464980204000,-96.79336831480560000)
Unique Key
500t000000XdjfqAAB
20-00768491
Service Request Number: 20-00768491 • Address: 1303 CEDAR OAKS BLVD, DALLAS • City Council District: 4
Service Request Number
20-00768491
Address
1303 CEDAR OAKS BLVD, DALLAS
City Council District
4
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-26T16:10:25.000
Updated Date
2020-07-26T19:32:35.000
Closed Date
2020-07-26T16:10:25.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73307032368979000,-96.81911731961107000)
Unique Key
500t000000XdnXiAAJ
20-00768235
Service Request Number: 20-00768235 • Address: EASTRIDGE DR & PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00768235
Address
EASTRIDGE DR & PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-26T15:02:02.000
Updated Date
2020-07-26T19:29:53.000
Closed Date
2020-07-26T15:02:02.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86964016258232000,-96.75166999487757000)
Unique Key
500t000000XdlqyAAB
20-00036522
Service Request Number: 20-00036522 • Address: 2000 E WHEATLAND RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00036522
Address
2000 E WHEATLAND RD, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
Street Sweeping - TRN
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-18T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-12T09:17:56.000
Updated Date
2020-06-22T08:12:45.000
Closed Date
2020-01-12T09:17:56.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65244108726652000,-96.78850163360596000)
Unique Key
500t000000Q0q9aAAB
20-00498925
Service Request Number: 20-00498925 • Address: 300 OLIVE ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00498925
Address
300 OLIVE ST, DALLAS, TX, 75201
City Council District
14
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T01:52:53.000
Updated Date
2020-05-14T04:02:01.000
Closed Date
2020-05-14T01:52:53.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Internal
Lat Long Value
(32.78348436651949500,-96.79355303527264000)
Unique Key
500t000000VCRGMAA5
20-00980974
Service Request Number: 20-00980974 • Address: 2632 WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00980974
Address
2632 WALNUT HILL LN, DALLAS, TX, 75229
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-04T00:59:00.000
Status
In Progress
Created Date
2020-09-29T17:30:50.000
Updated Date
2020-09-30T15:00:31.000
Closed Date
2020-09-29T17:30:50.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88098763841263000,-96.88906165841392000)
Unique Key
500t000000ZkaU3AAJ
20-00497181
Service Request Number: 20-00497181 • Address: 3610 CHICAGO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00497181
Address
3610 CHICAGO ST, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-16T15:52:16.000
Updated Date
2020-05-13T14:38:24.000
Closed Date
2020-03-16T15:52:16.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78602399379898500,-96.84322317756184000)
Unique Key
500t000000VCNQhAAP
20-00644377
Service Request Number: 20-00644377 • Address: HOMER ST & WILLIS AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00644377
Address
HOMER ST & WILLIS AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-22T14:53:02.000
Updated Date
2020-06-22T17:24:59.000
Closed Date
2020-06-22T14:53:02.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82022526984560000,-96.78235148573637000)
Unique Key
500t000000Vy7w2AAB
20-00497953
Service Request Number: 20-00497953 • Address: 9628 HEATHERDALE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00497953
Address
9628 HEATHERDALE DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-05-13T16:06:00.000
Updated Date
2020-05-13T22:55:34.000
Closed Date
2020-05-13T16:06:00.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90422343154953000,-96.73046896934586000)
Unique Key
500t000000VCOtuAAH
20-00767580
Service Request Number: 20-00767580 • Address: 9523 ANGLERIDGE RD, DALLAS • City Council District: 10
Service Request Number
20-00767580
Address
9523 ANGLERIDGE RD, DALLAS
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-27T23:59:00.000
Status
Closed
Created Date
2020-07-26T08:30:01.000
Updated Date
2020-07-26T10:39:01.000
Closed Date
2020-07-26T08:30:01.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87968340941143000,-96.72544188490484000)
Unique Key
500t000000Xdj7iAAB
20-00176104
Service Request Number: 20-00176104 • Address: JOYCE WAY & TIBBS ST, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00176104
Address
JOYCE WAY & TIBBS ST, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-02-20T11:54:25.000
Updated Date
2020-05-13T05:34:40.000
Closed Date
2020-02-20T11:54:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87912606480635000,-96.79624902400448000)
Unique Key
500t000000RlBwZAAV
20-00494579
Service Request Number: 20-00494579 • Address: 7717 LEIGH ANN DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00494579
Address
7717 LEIGH ANN DR, DALLAS, TX, 75232
City Council District
8
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-13T08:51:55.000
Updated Date
2020-05-13T09:35:24.000
Closed Date
2020-05-13T08:51:55.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65366315838693400,-96.82772556807300000)
Unique Key
500t000000VCIECAA5
19-01226904
Service Request Number: 19-01226904 • Address: S AKARD ST & CADIZ ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
19-01226904
Address
S AKARD ST & CADIZ ST, DALLAS, TX, 75201
City Council District
2
Department
Public Works
Service Request Type
Street Sweeping - TRN
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-10-24T23:59:00.000
Status
Closed
Created Date
2019-10-17T09:32:55.000
Updated Date
2020-06-22T08:12:45.000
Closed Date
2019-10-17T09:32:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77383906874936000,-96.79614911808108000)
Unique Key
500t000000NWseiAAD
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