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311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
20-00982963
Service Request Number: 20-00982963 • Address: 500 WOOLSEY DR, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00982963
Address
500 WOOLSEY DR, DALLAS, TX, 75224
City Council District
1
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-05T00:59:00.000
Status
Closed
Created Date
2020-09-30T11:36:29.000
Updated Date
2020-10-02T11:25:17.000
Closed Date
2020-09-30T11:36:29.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.72993781818562000,-96.83107368386756000)
Unique Key
500t000000ZkiNLAAZ
20-00969044
Service Request Number: 20-00969044 • Address: 3347 SAN MARCUS AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00969044
Address
3347 SAN MARCUS AVE, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-04T00:59:00.000
Status
Closed
Created Date
2020-09-25T15:22:09.000
Updated Date
2020-10-02T07:44:48.000
Closed Date
2020-09-25T15:22:09.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83046423317274000,-96.65945520260634000)
Unique Key
500t000000Zjv1zAAB
20-00901447
Service Request Number: 20-00901447 • Address: 2700 LARKSPUR LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00901447
Address
2700 LARKSPUR LN, DALLAS, TX, 75233
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-10T00:59:00.000
Status
Closed
Created Date
2020-09-04T16:07:15.000
Updated Date
2020-10-02T14:13:53.000
Closed Date
2020-09-04T16:07:15.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.69715686293863400,-96.86286830913733000)
Unique Key
500t000000YwpylAAB
20-00140659
Service Request Number: 20-00140659 • Address: 1132 N PLYMOUTH RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00140659
Address
1132 N PLYMOUTH RD, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-03T00:59:00.000
Status
Closed
Created Date
2020-02-10T21:35:07.000
Updated Date
2020-05-14T07:57:52.000
Closed Date
2020-02-10T21:35:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75927839430846000,-96.85052718447636000)
Unique Key
500t000000RjngHAAR
20-00855571
Service Request Number: 20-00855571 • Address: 3152 MERRELL RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00855571
Address
3152 MERRELL RD, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-26T23:59:00.000
Status
Closed
Created Date
2020-08-21T13:42:52.000
Updated Date
2020-10-02T04:42:11.000
Closed Date
2020-08-21T13:42:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88774571857714000,-96.87155667577072000)
Unique Key
500t000000YhqvQAAR
20-00488231
Service Request Number: 20-00488231 • Address: 3500 SYLVAN AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00488231
Address
3500 SYLVAN AVE, DALLAS, TX, 75212
City Council District
6
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-05-11T16:38:12.000
Updated Date
2020-05-14T09:07:55.000
Closed Date
2020-05-11T16:38:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78591428859045500,-96.83567446579093000)
Unique Key
500t000000VC2RbAAL
20-00500455
Service Request Number: 20-00500455 • Address: 5706 LLANO AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00500455
Address
5706 LLANO AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-14T10:23:49.000
Updated Date
2020-05-14T10:59:29.000
Closed Date
2020-05-14T10:23:49.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82197879005092000,-96.76999428095200000)
Unique Key
500t000000VCV5tAAH
20-00569357
Service Request Number: 20-00569357 • Address: 7510 EAST GRAND AVE, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
20-00569357
Address
7510 EAST GRAND AVE, DALLAS, TX, 75214
City Council District
2
Department
Public Works
Service Request Type
Street Sweeping - TRN
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-08T23:59:00.000
Status
Closed
Created Date
2020-06-01T22:45:08.000
Updated Date
2020-06-22T08:12:45.000
Closed Date
2020-06-01T22:45:08.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81000293652180500,-96.73041268453686000)
Unique Key
500t000000Vv34NAAR
20-00118569
Service Request Number: 20-00118569 • Address: W 12TH ST & S LLEWELLYN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00118569
Address
W 12TH ST & S LLEWELLYN AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-19T00:59:00.000
Status
Closed
Created Date
2020-02-04T15:47:55.000
Updated Date
2020-05-14T09:06:23.000
Closed Date
2020-02-04T15:47:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74116043881678000,-96.83215328193710000)
Unique Key
500t000000R55ppAAB
20-00983013
Service Request Number: 20-00983013 • Address: 515 S MANUS DR, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00983013
Address
515 S MANUS DR, DALLAS, TX, 75224
City Council District
1
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-05T00:59:00.000
Status
Closed
Created Date
2020-09-30T11:42:46.000
Updated Date
2020-10-02T11:29:21.000
Closed Date
2020-09-30T11:42:46.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.72914571188139400,-96.83142032022094000)
Unique Key
500t000000ZkiVyAAJ
20-00766823
Service Request Number: 20-00766823 • Address: 6035 YELLOW ROCK TRL, DALLAS • City Council District: 11
Service Request Number
20-00766823
Address
6035 YELLOW ROCK TRL, DALLAS
City Council District
11
Department
Public Works
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-25T14:30:01.000
Updated Date
2020-07-27T10:58:13.000
Closed Date
2020-07-25T14:30:01.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95828119198893000,-96.80258419983650000)
Unique Key
500t000000XdgChAAJ
20-00121952
Service Request Number: 20-00121952 • Address: 2323 FATIMA AVE, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00121952
Address
2323 FATIMA AVE, DALLAS, TX, 75241
City Council District
8
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-02-05T13:14:56.000
Updated Date
2020-05-14T09:05:12.000
Closed Date
2020-02-05T13:14:56.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67250194679418500,-96.78234513245545000)
Unique Key
500t000000R5E0bAAF
20-00983020
Service Request Number: 20-00983020 • Address: 509 HOEL DR, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00983020
Address
509 HOEL DR, DALLAS, TX, 75224
City Council District
1
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-05T00:59:00.000
Status
Closed
Created Date
2020-09-30T11:43:53.000
Updated Date
2020-10-02T11:22:09.000
Closed Date
2020-09-30T11:43:53.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.73205481560569000,-96.83132892378836000)
Unique Key
500t000000ZkiXaAAJ
20-00500506
Service Request Number: 20-00500506 • Address: 4906 GREENVILLE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00500506
Address
4906 GREENVILLE AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:05:45.000
Updated Date
2020-05-14T12:48:54.000
Closed Date
2020-05-14T11:05:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84701253371344600,-96.76994704693509000)
Unique Key
500t000000VCVDwAAP
20-00641302
Service Request Number: 20-00641302 • Address: HILLCREST RD & PARK LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00641302
Address
HILLCREST RD & PARK LN, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-22T10:16:45.000
Updated Date
2020-06-22T11:40:57.000
Closed Date
2020-06-22T10:16:45.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87346935558671000,-96.78689114017591000)
Unique Key
500t000000Vy0NKAAZ
20-00493743
Service Request Number: 20-00493743 • Address: BROKEN BOW RD & AUDELIA RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00493743
Address
BROKEN BOW RD & AUDELIA RD, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-14T23:59:00.000
Status
Closed
Created Date
2020-05-12T19:39:54.000
Updated Date
2020-05-14T07:45:07.000
Closed Date
2020-05-12T19:39:54.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87654323932036000,-96.71799246298825000)
Unique Key
500t000000VCFJKAA5
20-00278889
Service Request Number: 20-00278889 • Address: 286 REGAL ROW, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
20-00278889
Address
286 REGAL ROW, DALLAS, TX, 75247
City Council District
6
Department
Public Works
Service Request Type
Street Sweeping - TRN
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-18T12:10:29.000
Updated Date
2020-06-22T08:12:45.000
Closed Date
2020-03-18T12:10:29.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81627313512291000,-96.89925698486549000)
Unique Key
500t000000T5bFSAAZ
20-00641286
Service Request Number: 20-00641286 • Address: E UNIVERSITY BLVD & MATILDA ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00641286
Address
E UNIVERSITY BLVD & MATILDA ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-17T14:58:20.000
Updated Date
2020-06-22T10:14:45.000
Closed Date
2020-06-17T14:58:20.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84557314392997000,-96.76803183224698000)
Unique Key
500t000000Vy0KuAAJ
20-00643147
Service Request Number: 20-00643147 • Address: 8058 CHANCELLOR ROW, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
20-00643147
Address
8058 CHANCELLOR ROW, DALLAS, TX, 75247
City Council District
6
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2020-07-07T23:59:00.000
Status
New
Created Date
2020-06-22T14:42:30.000
Updated Date
2020-06-22T14:42:37.000
Closed Date
2020-06-22T14:42:30.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81471408821396000,-96.88082862702143000)
Unique Key
500t000000Vy5JyAAJ
20-00581326
Service Request Number: 20-00581326 • Address: 5700 N JIM MILLER RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00581326
Address
5700 N JIM MILLER RD, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-07T23:59:00.000
Status
Closed
Created Date
2020-06-04T14:12:46.000
Updated Date
2020-07-27T05:39:13.000
Closed Date
2020-06-04T14:12:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79453693285651600,-96.69981585749572000)
Unique Key
500t000000VvZbmAAF
20-00486945
Service Request Number: 20-00486945 • Address: 1117 BETTERTON CIR, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00486945
Address
1117 BETTERTON CIR, DALLAS, TX, 75203
City Council District
4
Department
Public Works
Service Request Type
Street Sweeping - TRN
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-18T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-05-11T14:23:30.000
Updated Date
2020-06-22T08:12:45.000
Closed Date
2020-05-11T14:23:30.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74787594315282000,-96.80761947858937000)
Unique Key
500t000000VBzwgAAD
20-00500137
Service Request Number: 20-00500137 • Address: BENARES DR & HIGH POINT CIR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00500137
Address
BENARES DR & HIGH POINT CIR, DALLAS, TX, 75243
City Council District
10
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-28T09:58:15.000
Updated Date
2020-05-14T10:25:20.000
Closed Date
2020-04-28T09:58:15.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91564675776327000,-96.76117652602606000)
Unique Key
500t000000VCUSCAA5
20-00644606
Service Request Number: 20-00644606 • Address: 5025 DUPONT DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00644606
Address
5025 DUPONT DR, DALLAS, TX, 75216
City Council District
3
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-22T15:07:49.000
Updated Date
2020-06-22T18:49:54.000
Closed Date
2020-06-22T15:07:49.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68855055196091500,-96.78745037862534000)
Unique Key
500t000000Vy8Y7AAJ
20-00259146
Service Request Number: 20-00259146 • Address: 2710 MUNICIPAL ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00259146
Address
2710 MUNICIPAL ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-12T19:10:18.000
Updated Date
2020-05-14T09:28:16.000
Closed Date
2020-03-12T19:10:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73817126882749000,-96.75312599264021000)
Unique Key
500t000000T4yZgAAJ
20-00132370
Service Request Number: 20-00132370 • Address: 708 OLIVE ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00132370
Address
708 OLIVE ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-22T00:59:00.000
Status
Closed
Created Date
2020-02-07T17:25:40.000
Updated Date
2020-05-14T08:19:56.000
Closed Date
2020-02-07T17:25:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78646336272185400,-96.79677220144922000)
Unique Key
500t000000R5dsmAAB
20-00483538
Service Request Number: 20-00483538 • Address: HARVEST HILL RD & WELCH RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00483538
Address
HARVEST HILL RD & WELCH RD, DALLAS, TX, 75244
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-13T23:59:00.000
Status
Closed
Created Date
2020-05-11T02:02:04.000
Updated Date
2020-05-14T08:17:00.000
Closed Date
2020-05-11T02:02:04.000
Outcome
Work Not Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.92242518073225000,-96.82948635256900000)
Unique Key
500t000000VBrwmAAD
20-00770627
Service Request Number: 20-00770627 • Address: CONNECTOR DR & TECHNOLOGY BLVD W, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00770627
Address
CONNECTOR DR & TECHNOLOGY BLVD W, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-28T23:59:00.000
Status
Closed
Created Date
2020-07-27T12:40:13.000
Updated Date
2020-07-27T15:23:57.000
Closed Date
2020-07-27T12:40:13.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85983234693862000,-96.90074603210422000)
Unique Key
500t000000XdyrXAAR
20-00628682
Service Request Number: 20-00628682 • Address: 8107 C F HAWN SERV EB, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00628682
Address
8107 C F HAWN SERV EB, DALLAS, TX, 75217
City Council District
8
Department
Public Works
Service Request Type
Street Sweeping - TRN
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-01T11:55:04.000
Updated Date
2020-06-22T08:12:45.000
Closed Date
2020-06-01T11:55:04.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71260905359077000,-96.68311718069756000)
Unique Key
500t000000VxUacAAF
19-01213519
Service Request Number: 19-01213519 • Address: 6000 PRESTONDELL DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
19-01213519
Address
6000 PRESTONDELL DR, DALLAS, TX, 75240
City Council District
11
Department
Public Works
Service Request Type
Street Sweeping - TRN
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-10-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2019-10-11T20:51:49.000
Updated Date
2020-06-22T08:12:45.000
Closed Date
2019-10-11T20:51:49.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93634198964619000,-96.80372088834314000)
Unique Key
500t000000N6VpEAAV
20-00456735
Service Request Number: 20-00456735 • Address: 3310 TEXAS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00456735
Address
3310 TEXAS DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-24T23:59:00.000
Status
Closed
Created Date
2020-05-03T18:35:20.000
Updated Date
2020-05-14T09:00:50.000
Closed Date
2020-05-03T18:35:20.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72360914269250000,-96.87457531718930000)
Unique Key
500t000000VAcMkAAL
20-00500563
Service Request Number: 20-00500563 • Address: 10018 COPPEDGE LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00500563
Address
10018 COPPEDGE LN, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:12:56.000
Updated Date
2020-05-14T14:05:08.000
Closed Date
2020-05-14T11:12:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88115528319480000,-96.85087971154066000)
Unique Key
500t000000VCVL7AAP
20-00500396
Service Request Number: 20-00500396 • Address: 2272 N HARWOOD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00500396
Address
2272 N HARWOOD ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-25T00:05:26.000
Updated Date
2020-05-14T10:52:18.000
Closed Date
2020-02-25T00:05:26.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79082356476470000,-96.80532165752138000)
Unique Key
500t000000VCUxyAAH
19-01421393
Service Request Number: 19-01421393 • Address: 9000 MARKVILLE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01421393
Address
9000 MARKVILLE DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-05T00:59:00.000
Status
Closed
Created Date
2019-12-11T11:06:37.000
Updated Date
2020-05-14T09:53:25.000
Closed Date
2019-12-11T11:06:37.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91611720988857600,-96.75052191781035000)
Unique Key
500t000000Of9mxAAB
19-01479879
Service Request Number: 19-01479879 • Address: N FIELD ST & PATTERSON ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
19-01479879
Address
N FIELD ST & PATTERSON ST, DALLAS, TX, 75202
City Council District
14
Department
Public Works
Service Request Type
Street Sweeping - TRN
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-08T00:59:00.000
Status
Closed
Created Date
2019-12-30T11:26:20.000
Updated Date
2020-06-22T08:12:45.000
Closed Date
2019-12-30T11:26:20.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78272499415144000,-96.80178316195219000)
Unique Key
500t000000PzGspAAF
20-00872043
Service Request Number: 20-00872043 • Address: 3122 KENDALE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00872043
Address
3122 KENDALE DR, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-29T23:59:00.000
Status
Closed
Created Date
2020-08-26T18:50:36.000
Updated Date
2020-10-02T04:44:08.000
Closed Date
2020-08-26T18:50:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86260175118514000,-96.87092620520619000)
Unique Key
500t000000Yj6QrAAJ
20-00503095
Service Request Number: 20-00503095 • Address: 234 LEDA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00503095
Address
234 LEDA DR, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T16:16:26.000
Updated Date
2020-05-14T22:10:35.000
Closed Date
2020-05-14T16:16:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86056209817015000,-96.70750146897849000)
Unique Key
500t000000VCaZdAAL
20-00640787
Service Request Number: 20-00640787 • Address: 3529 CAUTHORN DR, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00640787
Address
3529 CAUTHORN DR, DALLAS, TX, 75210
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-22T09:04:53.000
Updated Date
2020-06-22T14:53:50.000
Closed Date
2020-06-22T09:04:53.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76031589489000000,-96.74282844012131000)
Unique Key
500t000000Vxz6pAAB
20-00618586
Service Request Number: 20-00618586 • Address: 6211 W NORTHWEST HWY, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00618586
Address
6211 W NORTHWEST HWY, DALLAS, TX, 75225
City Council District
13
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-30T23:59:00.000
Status
Closed
Created Date
2020-06-15T15:49:09.000
Updated Date
2020-06-22T08:44:50.000
Closed Date
2020-06-15T15:49:09.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86567511715789000,-96.80044101263636000)
Unique Key
500t000000Vx4cyAAB
20-00487710
Service Request Number: 20-00487710 • Address: 1115 BETTERTON CIR, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00487710
Address
1115 BETTERTON CIR, DALLAS, TX, 75203
City Council District
4
Department
Public Works
Service Request Type
Street Sweeping - TRN
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-11T13:45:00.000
Updated Date
2020-06-22T08:12:45.000
Closed Date
2020-05-11T13:45:00.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74791064601384000,-96.80769796415947000)
Unique Key
500t000000VC1YvAAL
20-00481999
Service Request Number: 20-00481999 • Address: 5231 RICHARD AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00481999
Address
5231 RICHARD AVE, DALLAS, TX, 75206
City Council District
2
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-09T13:23:27.000
Updated Date
2020-05-14T08:13:44.000
Closed Date
2020-05-09T13:23:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81924967560645000,-96.78160114679773000)
Unique Key
500t000000VBS59AAH
20-00643597
Service Request Number: 20-00643597 • Address: 1653 RUSSELL GLEN LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00643597
Address
1653 RUSSELL GLEN LN, DALLAS, TX, 75232
City Council District
3
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-22T13:42:32.000
Updated Date
2020-06-22T15:35:49.000
Closed Date
2020-06-22T13:42:32.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67834726251122400,-96.84940099584664000)
Unique Key
500t000000Vy6JeAAJ
20-00771865
Service Request Number: 20-00771865 • Address: RIDGE CENTER DR & WANDT DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00771865
Address
RIDGE CENTER DR & WANDT DR, DALLAS, TX, 75236
City Council District
3
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2020-08-10T23:59:00.000
Status
Closed
Created Date
2020-07-27T15:38:08.000
Updated Date
2020-07-27T16:30:10.000
Closed Date
2020-07-27T15:38:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.66684455158592000,-96.93055115072876000)
Unique Key
500t000000Xe3IgAAJ
20-00709735
Service Request Number: 20-00709735 • Address: 4115 POINTER ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00709735
Address
4115 POINTER ST, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-24T23:59:00.000
Status
Closed
Created Date
2020-07-09T14:00:28.000
Updated Date
2020-07-27T07:59:34.000
Closed Date
2020-07-09T14:00:28.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79178608004756000,-96.87001026085674000)
Unique Key
500t000000WxuUMAAZ
20-00770838
Service Request Number: 20-00770838 • Address: 11807 CROMWELL DR, DALLAS • City Council District: 6
Service Request Number
20-00770838
Address
11807 CROMWELL DR, DALLAS
City Council District
6
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-27T09:06:14.000
Updated Date
2020-07-27T13:18:01.000
Closed Date
2020-07-27T09:06:14.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90993348338396600,-96.86427714508864000)
Unique Key
500t000000Xdzg2AAB
20-00773035
Service Request Number: 20-00773035 • Address: 4151 ALLENCREST LN, DALLAS • City Council District: 13
Service Request Number
20-00773035
Address
4151 ALLENCREST LN, DALLAS
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-27T15:42:06.000
Updated Date
2020-07-27T21:29:16.000
Closed Date
2020-07-27T15:42:06.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91144230218135000,-96.84052031537125000)
Unique Key
500t000000Xe6qEAAR
20-00773084
Service Request Number: 20-00773084 • Address: 18400 HILLCREST RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00773084
Address
18400 HILLCREST RD, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-27T15:45:23.000
Updated Date
2020-07-27T22:40:37.000
Closed Date
2020-07-27T15:45:23.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00082310767226000,-96.78548429088870000)
Unique Key
500t000000Xe754AAB
20-00508068
Service Request Number: 20-00508068 • Address: 11100 WONDERLAND TRL, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00508068
Address
11100 WONDERLAND TRL, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-15T14:09:41.000
Updated Date
2020-05-15T15:38:37.000
Closed Date
2020-05-15T14:09:41.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89961616986581600,-96.84473267266185000)
Unique Key
500t000000VCljqAAD
20-00763936
Service Request Number: 20-00763936 • Address: 314 CRENSHAW DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00763936
Address
314 CRENSHAW DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-28T23:59:00.000
Status
Closed
Created Date
2020-07-24T13:29:28.000
Updated Date
2020-07-27T10:20:07.000
Closed Date
2020-07-24T13:29:28.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70814461719720000,-96.65562369155984000)
Unique Key
500t000000XdXLWAA3
20-00978676
Service Request Number: 20-00978676 • Address: 6047 BURGUNDY RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00978676
Address
6047 BURGUNDY RD, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-04T00:59:00.000
Status
Closed
Created Date
2020-09-29T11:42:37.000
Updated Date
2020-10-02T15:08:10.000
Closed Date
2020-09-29T11:42:37.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89719124781936000,-96.80214990109491000)
Unique Key
500t000000ZkTiEAAV
20-00506606
Service Request Number: 20-00506606 • Address: S CENTRAL ACRD & S LAMAR ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00506606
Address
S CENTRAL ACRD & S LAMAR ST, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-16T23:59:00.000
Status
Closed
Created Date
2020-05-15T12:57:04.000
Updated Date
2020-05-15T13:04:08.000
Closed Date
2020-05-15T12:57:04.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73369652212098000,-96.75802454819515000)
Unique Key
500t000000VCioAAAT
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