311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
20-00640845
Service Request Number: 20-00640845 • Address: 2524 BRIDAL WREATH LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00640845
Address
2524 BRIDAL WREATH LN, DALLAS, TX, 75233
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-25T23:59:00.000
Status
Closed
Created Date
2020-06-22T09:12:35.000
Updated Date
2020-06-23T12:04:45.000
Closed Date
2020-06-22T09:12:35.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69603155691136000,-96.85934764879951000)
Unique Key
500t000000Vxm6wAAB
20-00772963
Service Request Number: 20-00772963 • Address: 401 W PEMBROKE AVE, DALLAS • City Council District: 1
Service Request Number
20-00772963
Address
401 W PEMBROKE AVE, DALLAS
City Council District
1
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-29T23:59:00.000
Status
Closed
Created Date
2020-07-27T20:39:32.000
Updated Date
2020-07-28T10:55:10.000
Closed Date
2020-07-27T20:39:32.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73862493368524400,-96.82846882740404000)
Unique Key
500t000000Xe6a6AAB
20-00791818
Service Request Number: 20-00791818 • Address: 4900 SIMPSON STUART RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00791818
Address
4900 SIMPSON STUART RD, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-08-02T11:11:59.000
Updated Date
2020-10-05T06:11:54.000
Closed Date
2020-08-02T11:11:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68475300004608000,-96.73778876223994000)
Unique Key
500t000000XfH1zAAF
20-00973771
Service Request Number: 20-00973771 • Address: 6638 MOUNTAIN TRL, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00973771
Address
6638 MOUNTAIN TRL, DALLAS, TX, 75236
City Council District
3
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-12T23:59:00.000
Status
Closed
Created Date
2020-09-28T10:04:22.000
Updated Date
2020-10-05T12:21:19.000
Closed Date
2020-09-28T10:04:22.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66617471579181000,-96.95895357025091000)
Unique Key
500t000000ZkBbAAAV
20-00773948
Service Request Number: 20-00773948 • Address: 1807 ROSS AVE, DALLAS • City Council District: 14
Service Request Number
20-00773948
Address
1807 ROSS AVE, DALLAS
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-28T09:47:40.000
Updated Date
2020-07-28T10:26:22.000
Closed Date
2020-07-28T09:47:40.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78640066934999500,-96.80120592128627000)
Unique Key
500t000000XeCRYAA3
20-00628091
Service Request Number: 20-00628091 • Address: TILLMAN ST & HILLBURN DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00628091
Address
TILLMAN ST & HILLBURN DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-20T23:59:00.000
Status
Closed
Created Date
2020-06-17T15:24:26.000
Updated Date
2020-06-23T07:04:32.000
Closed Date
2020-06-17T15:24:26.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.74452658908526000,-96.69202065119444000)
Unique Key
500t000000VxTMUAA3
20-00773274
Service Request Number: 20-00773274 • Address: 1807 ROUTH ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00773274
Address
1807 ROUTH ST, DALLAS, TX, 75201
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-28T07:40:58.000
Updated Date
2020-07-28T09:03:24.000
Closed Date
2020-07-28T07:40:58.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79147507921348400,-96.79603761153537000)
Unique Key
500t000000Xe9LCAAZ
20-00639311
Service Request Number: 20-00639311 • Address: 5411 RICHARD AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00639311
Address
5411 RICHARD AVE, DALLAS, TX, 75206
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-24T23:59:00.000
Status
Closed
Created Date
2020-06-21T10:17:00.000
Updated Date
2020-06-23T10:45:00.000
Closed Date
2020-06-21T10:17:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81926475948419000,-96.77714235516741000)
Unique Key
500t000000Vxv6JAAR
20-00510471
Service Request Number: 20-00510471 • Address: MATILDA ST & E LOVERS LN, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00510471
Address
MATILDA ST & E LOVERS LN, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-17T23:59:00.000
Status
Closed
Created Date
2020-05-16T18:00:57.000
Updated Date
2020-05-16T22:06:14.000
Closed Date
2020-05-16T18:00:57.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85110474524563500,-96.76768486311373000)
Unique Key
500t000000VCqSsAAL
20-00645164
Service Request Number: 20-00645164 • Address: ABRAMS RD & SOUTHWESTERN BLVD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00645164
Address
ABRAMS RD & SOUTHWESTERN BLVD, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-23T08:01:15.000
Updated Date
2020-06-23T10:35:09.000
Closed Date
2020-06-23T08:01:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85510307093253000,-96.75181725596352000)
Unique Key
500t000000VyB5OAAV
20-00648577
Service Request Number: 20-00648577 • Address: L B J FWY WB & N STEMMONS FWY SB, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00648577
Address
L B J FWY WB & N STEMMONS FWY SB, DALLAS, TX, 75229
City Council District
6
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-23T15:29:40.000
Updated Date
2020-06-23T15:39:52.000
Closed Date
2020-06-23T15:29:40.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90818697634994500,-96.89809826586824000)
Unique Key
500t000000VyJ3fAAF
20-00646355
Service Request Number: 20-00646355 • Address: 2600 BAHAMA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00646355
Address
2600 BAHAMA DR, DALLAS, TX, 75211
City Council District
1
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-23T10:51:26.000
Updated Date
2020-06-23T11:47:38.000
Closed Date
2020-06-23T10:51:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75576560095623000,-96.86292560529260000)
Unique Key
500t000000VyDyQAAV
20-00649101
Service Request Number: 20-00649101 • Address: 6505 MCCOMMAS BLVD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00649101
Address
6505 MCCOMMAS BLVD, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-23T14:26:56.000
Updated Date
2020-06-23T16:30:10.000
Closed Date
2020-06-23T14:26:56.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82925975243714600,-96.74972556915081000)
Unique Key
500t000000VyK1pAAF
20-00509208
Service Request Number: 20-00509208 • Address: ARAPAHO RD & HILLCREST RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00509208
Address
ARAPAHO RD & HILLCREST RD, DALLAS, TX, 75248
City Council District
11
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-16T23:59:00.000
Status
Closed
Created Date
2020-05-15T21:11:46.000
Updated Date
2020-05-16T07:07:43.000
Closed Date
2020-05-15T21:11:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96204244460038000,-96.78647782292195000)
Unique Key
500t000000VCo8zAAD
20-00971718
Service Request Number: 20-00971718 • Address: SCHROEDER RD & WILLOWDELL DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00971718
Address
SCHROEDER RD & WILLOWDELL DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-23T00:59:00.000
Status
Closed
Created Date
2020-09-27T02:21:15.000
Updated Date
2020-10-05T14:13:33.000
Closed Date
2020-09-27T02:21:15.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91107743236652500,-96.76289474848186000)
Unique Key
500t000000Zk1IMAAZ
20-00510593
Service Request Number: 20-00510593 • Address: N CENTRAL EXPY SB & E MOCKINGBIRD LN, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-00510593
Address
N CENTRAL EXPY SB & E MOCKINGBIRD LN, DALLAS, TX, 75205
City Council District
14
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-17T23:59:00.000
Status
Closed
Created Date
2020-05-16T19:14:41.000
Updated Date
2020-05-16T19:29:27.000
Closed Date
2020-05-16T19:14:41.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83654011365454000,-96.77892339282602000)
Unique Key
500t000000VCqc5AAD
20-00832511
Service Request Number: 20-00832511 • Address: 5736 STONEGATE RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00832511
Address
5736 STONEGATE RD, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-19T23:59:00.000
Status
Closed
Created Date
2020-08-14T09:10:09.000
Updated Date
2020-10-05T09:47:14.000
Closed Date
2020-08-14T09:10:09.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86001049418952000,-96.81415499046219000)
Unique Key
500t000000XwDiTAAV
20-00646464
Service Request Number: 20-00646464 • Address: 9604 BLANCO DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00646464
Address
9604 BLANCO DR, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-23T09:24:18.000
Updated Date
2020-06-23T11:03:49.000
Closed Date
2020-06-23T09:24:18.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.63234739617932000,-96.74504349158417000)
Unique Key
500t000000VyEDVAA3
20-00645652
Service Request Number: 20-00645652 • Address: 4002 MYRTLE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00645652
Address
4002 MYRTLE ST, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-23T09:25:23.000
Updated Date
2020-06-23T10:39:07.000
Closed Date
2020-06-23T09:25:23.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75969391841291400,-96.75901956738810000)
Unique Key
500t000000VyCMGAA3
20-00510412
Service Request Number: 20-00510412 • Address: 15904 WINDY MEADOW DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00510412
Address
15904 WINDY MEADOW DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-16T17:06:10.000
Updated Date
2020-05-16T17:28:41.000
Closed Date
2020-05-16T17:06:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96881180212725000,-96.78635114680075000)
Unique Key
500t000000VCqO2AAL
20-00509904
Service Request Number: 20-00509904 • Address: 5600 N JIM MILLER RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00509904
Address
5600 N JIM MILLER RD, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-17T23:59:00.000
Status
Closed
Created Date
2020-05-16T12:29:27.000
Updated Date
2020-05-16T21:29:35.000
Closed Date
2020-05-16T12:29:27.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79352623769142000,-96.69983343786882000)
Unique Key
500t000000VCpWUAA1
20-00982676
Service Request Number: 20-00982676 • Address: 9019 SLAY ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00982676
Address
9019 SLAY ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-14T23:59:00.000
Status
Closed
Created Date
2020-09-30T11:01:30.000
Updated Date
2020-10-05T13:59:02.000
Closed Date
2020-09-30T11:01:30.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73039651642385000,-96.66520512633574000)
Unique Key
500t000000Zkhb7AAB
20-00637459
Service Request Number: 20-00637459 • Address: SAN JACINTO ST & N FIELD ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
20-00637459
Address
SAN JACINTO ST & N FIELD ST, DALLAS, TX, 75202
City Council District
14
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-20T23:59:00.000
Status
Closed
Created Date
2020-06-19T21:22:45.000
Updated Date
2020-06-23T21:06:48.000
Closed Date
2020-06-19T21:22:45.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78363789774931000,-96.80202184399496000)
Unique Key
500t000000VxrbhAAB
20-00509139
Service Request Number: 20-00509139 • Address: LEMMON AVE E & NOBLE AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00509139
Address
LEMMON AVE E & NOBLE AVE, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-16T23:59:00.000
Status
Closed
Created Date
2020-05-15T20:16:03.000
Updated Date
2020-05-16T13:50:47.000
Closed Date
2020-05-15T20:16:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80628405010333000,-96.79687883099400000)
Unique Key
500t000000VCnyuAAD
20-00509415
Service Request Number: 20-00509415 • Address: 5600 BEXAR ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00509415
Address
5600 BEXAR ST, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-16T04:46:02.000
Updated Date
2020-05-16T04:53:46.000
Closed Date
2020-05-16T04:46:02.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74701514947375000,-96.75336219118745000)
Unique Key
500t000000VCoc1AAD
20-00511692
Service Request Number: 20-00511692 • Address: 700 W CAMP WISDOM RD, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00511692
Address
700 W CAMP WISDOM RD, DALLAS, TX, 75232
City Council District
8
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-17T16:05:35.000
Updated Date
2020-05-17T19:02:30.000
Closed Date
2020-05-17T16:05:35.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66210457056689600,-96.83252985298932000)
Unique Key
500t000000VCsQoAAL
20-00774308
Service Request Number: 20-00774308 • Address: 2845 TOLUCA AVE, DALLAS • City Council District: 4
Service Request Number
20-00774308
Address
2845 TOLUCA AVE, DALLAS
City Council District
4
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-28T10:46:17.000
Updated Date
2020-07-28T12:49:07.000
Closed Date
2020-07-28T10:46:17.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71164819508586400,-96.82586500684090000)
Unique Key
500t000000XeE18AAF
20-00511715
Service Request Number: 20-00511715 • Address: N WESTMORELAND RD & SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00511715
Address
N WESTMORELAND RD & SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-17T16:20:09.000
Updated Date
2020-05-17T18:03:13.000
Closed Date
2020-05-17T16:20:09.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77882549639675600,-96.87392396096496000)
Unique Key
500t000000VCsSfAAL
20-00643750
Service Request Number: 20-00643750 • Address: 3360 NORTHAVEN RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00643750
Address
3360 NORTHAVEN RD, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-25T23:59:00.000
Status
Closed
Created Date
2020-06-22T15:52:41.000
Updated Date
2020-06-23T13:57:14.000
Closed Date
2020-06-22T15:52:41.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90181268925488000,-96.86542437984336000)
Unique Key
500t000000Vy6XrAAJ
20-00510836
Service Request Number: 20-00510836 • Address: 5300 LEMMON AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00510836
Address
5300 LEMMON AVE, DALLAS, TX, 75209
City Council District
2
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-17T03:13:14.000
Updated Date
2020-05-17T17:42:52.000
Closed Date
2020-05-17T03:13:14.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82590520059463000,-96.82164644682217000)
Unique Key
500t000000VCr4cAAD
20-00972798
Service Request Number: 20-00972798 • Address: 8728 ODOM DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00972798
Address
8728 ODOM DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-09T23:59:00.000
Status
Closed
Created Date
2020-09-27T20:36:08.000
Updated Date
2020-10-05T14:07:44.000
Closed Date
2020-09-27T20:36:08.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72309803947218000,-96.66948667020638000)
Unique Key
500t000000Zk6NKAAZ
20-00643233
Service Request Number: 20-00643233 • Address: HOMER ST & WILLIS AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00643233
Address
HOMER ST & WILLIS AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-25T23:59:00.000
Status
Closed
Created Date
2020-06-22T14:53:02.000
Updated Date
2020-06-23T13:31:10.000
Closed Date
2020-06-22T14:53:02.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82022526984560000,-96.78235148573637000)
Unique Key
500t000000Vy5UmAAJ
20-00867354
Service Request Number: 20-00867354 • Address: 3302 SHORECREST DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00867354
Address
3302 SHORECREST DR, DALLAS, TX, 75235
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-28T23:59:00.000
Status
Closed
Created Date
2020-08-25T15:42:35.000
Updated Date
2020-10-05T16:37:25.000
Closed Date
2020-08-25T15:42:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85377338966077000,-96.86106231057357000)
Unique Key
500t000000Yip9TAAR
20-00512123
Service Request Number: 20-00512123 • Address: 2964 SARGENT RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00512123
Address
2964 SARGENT RD, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-18T00:35:17.000
Updated Date
2020-05-18T00:47:35.000
Closed Date
2020-05-18T00:35:17.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.72470623979854000,-96.77038340083892000)
Unique Key
500t000000VCtMQAA1
20-00777298
Service Request Number: 20-00777298 • Address: 2714 PROVINCE LN, DALLAS • City Council District: 9
Service Request Number
20-00777298
Address
2714 PROVINCE LN, DALLAS
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-28T17:19:40.000
Updated Date
2020-07-29T02:19:51.000
Closed Date
2020-07-28T17:19:40.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82307971705281000,-96.66749338446100000)
Unique Key
500t000000XePCIAA3
20-00778146
Service Request Number: 20-00778146 • Address: 5733 STONEGATE RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00778146
Address
5733 STONEGATE RD, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-01T23:59:00.000
Status
Closed
Created Date
2020-07-29T09:45:20.000
Updated Date
2020-10-05T16:35:22.000
Closed Date
2020-07-29T09:45:20.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
API
Lat Long Value
(32.86012542424481000,-96.81426794972911000)
Unique Key
500t000000XeTsqAAF
20-00510553
Service Request Number: 20-00510553 • Address: 3000 50TH ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00510553
Address
3000 50TH ST, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-17T23:59:00.000
Status
Closed
Created Date
2020-05-16T18:44:22.000
Updated Date
2020-05-17T04:54:11.000
Closed Date
2020-05-16T18:44:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70074740693899400,-96.77048359937591000)
Unique Key
500t000000VCqaDAAT
20-00506497
Service Request Number: 20-00506497 • Address: 1438 ALASKA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00506497
Address
1438 ALASKA AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-17T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-05-15T12:42:35.000
Updated Date
2020-06-23T16:43:08.000
Closed Date
2020-05-15T12:42:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73061053926494000,-96.81559306268973000)
Unique Key
500t000000VCic8AAD
20-00646923
Service Request Number: 20-00646923 • Address: 2425 BRIDAL WREATH LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00646923
Address
2425 BRIDAL WREATH LN, DALLAS, TX, 75233
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-22T11:20:23.000
Updated Date
2020-06-23T12:02:27.000
Closed Date
2020-06-22T11:20:23.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69622562784038000,-96.85858530065520000)
Unique Key
500t000000VyFIXAA3
20-00511952
Service Request Number: 20-00511952 • Address: HILLCREST RD & PRESTONSHIRE LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00511952
Address
HILLCREST RD & PRESTONSHIRE LN, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-16T18:19:39.000
Updated Date
2020-05-17T19:57:31.000
Closed Date
2020-05-16T18:19:39.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87571543609056000,-96.78686665217340000)
Unique Key
500t000000VCstHAAT
20-00512040
Service Request Number: 20-00512040 • Address: S MALCOLM X BLVD & PENNSYLVANIA AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00512040
Address
S MALCOLM X BLVD & PENNSYLVANIA AVE, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-16T16:10:45.000
Updated Date
2020-05-17T21:40:40.000
Closed Date
2020-05-16T16:10:45.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76763952500573400,-96.76674341271078000)
Unique Key
500t000000VCt5rAAD
20-00512039
Service Request Number: 20-00512039 • Address: 5011 MILITARY PKWY, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
20-00512039
Address
5011 MILITARY PKWY, DALLAS, TX, 75223
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-16T13:22:33.000
Updated Date
2020-05-17T21:37:50.000
Closed Date
2020-05-16T13:22:33.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78375940640579000,-96.73023318899898000)
Unique Key
500t000000VCt5mAAD
20-00981121
Service Request Number: 20-00981121 • Address: 9009 BRUTON RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00981121
Address
9009 BRUTON RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-25T00:59:00.000
Status
Closed
Created Date
2020-09-29T18:38:19.000
Updated Date
2020-10-05T14:36:55.000
Closed Date
2020-09-29T18:38:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74881215214120500,-96.66869303299873000)
Unique Key
500t000000Zkb2uAAB
20-00971583
Service Request Number: 20-00971583 • Address: 3858 TREELINE DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00971583
Address
3858 TREELINE DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-23T00:59:00.000
Status
Closed
Created Date
2020-09-26T21:54:00.000
Updated Date
2020-10-05T13:54:43.000
Closed Date
2020-09-26T21:54:00.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69767604483817500,-96.84887658316134000)
Unique Key
500t000000Zk0kPAAR
20-00777304
Service Request Number: 20-00777304 • Address: 301 W CAMP WISDOM RD, DALLAS • City Council District: 3
Service Request Number
20-00777304
Address
301 W CAMP WISDOM RD, DALLAS
City Council District
3
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-28T15:53:29.000
Updated Date
2020-07-29T03:35:31.000
Closed Date
2020-07-28T15:53:29.000
Outcome
Request Transferred
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.66419039945413500,-96.82504071678079000)
Unique Key
500t000000XePM9AAN
20-00649912
Service Request Number: 20-00649912 • Address: S BUCKNER BLVD & FORNEY RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00649912
Address
S BUCKNER BLVD & FORNEY RD, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-23T22:29:22.000
Updated Date
2020-06-24T02:06:44.000
Closed Date
2020-06-23T22:29:22.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77803011204609600,-96.68281677994773000)
Unique Key
500t000000VyMBcAAN
20-00980686
Service Request Number: 20-00980686 • Address: 2149 N BECKLEY AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00980686
Address
2149 N BECKLEY AVE, DALLAS, TX, 75208
City Council District
6
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-13T23:59:00.000
Status
Closed
Created Date
2020-09-29T16:31:53.000
Updated Date
2020-10-05T14:04:50.000
Closed Date
2020-09-29T16:31:53.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76984627615597400,-96.82298935105139000)
Unique Key
500t000000ZkZiEAAV
20-00646083
Service Request Number: 20-00646083 • Address: 2235 ASHBY ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00646083
Address
2235 ASHBY ST, DALLAS, TX, 75204
City Council District
2
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-31T10:54:18.000
Updated Date
2020-06-23T10:15:56.000
Closed Date
2020-05-31T10:54:18.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80549391738815000,-96.78528604389369000)
Unique Key
500t000000VyDJhAAN
20-00772955
Service Request Number: 20-00772955 • Address: S CLINTON AVE & BURLINGTON BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00772955
Address
S CLINTON AVE & BURLINGTON BLVD, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-29T23:59:00.000
Status
Closed
Created Date
2020-07-27T20:35:32.000
Updated Date
2020-07-28T10:57:03.000
Closed Date
2020-07-27T20:35:32.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73720415838864000,-96.84301922176589000)
Unique Key
500t000000Xe6YeAAJ
20-00516819
Service Request Number: 20-00516819 • Address: 7242 CLIFFBROOK DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00516819
Address
7242 CLIFFBROOK DR, DALLAS, TX, 75254
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-20T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-05-18T18:51:41.000
Updated Date
2020-07-28T13:24:28.000
Closed Date
2020-05-18T18:51:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.94547585323003000,-96.77907694196152000)
Unique Key
500t000000VD5APAA1