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311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
20-00654465
Service Request Number: 20-00654465 • Address: 7927 FOREST LN, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
20-00654465
Address
7927 FOREST LN, DALLAS, TX, 75251
City Council District
11
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-24T14:15:56.000
Updated Date
2020-06-24T20:55:11.000
Closed Date
2020-06-24T14:15:56.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90941118037593000,-96.77020290153624000)
Unique Key
500t000000VyXsUAAV
20-00654468
Service Request Number: 20-00654468 • Address: 7309 HIDDENCREEK DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00654468
Address
7309 HIDDENCREEK DR, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-24T14:16:57.000
Updated Date
2020-06-24T20:58:53.000
Closed Date
2020-06-24T14:16:57.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99256056501514000,-96.77840173047302000)
Unique Key
500t000000VyXstAAF
20-00653212
Service Request Number: 20-00653212 • Address: 7126 LA VISTA DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00653212
Address
7126 LA VISTA DR, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-24T15:05:22.000
Updated Date
2020-06-25T02:17:49.000
Closed Date
2020-06-24T15:05:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81026560000561400,-96.73570571384589000)
Unique Key
500t000000VyUnnAAF
20-00571375
Service Request Number: 20-00571375 • Address: 1014 CLERMONT AVE, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
20-00571375
Address
1014 CLERMONT AVE, DALLAS, TX, 75223
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-05T23:59:00.000
Status
Closed
Created Date
2020-06-02T11:59:49.000
Updated Date
2020-06-24T16:06:21.000
Closed Date
2020-06-02T11:59:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80315759173012000,-96.74069649698421000)
Unique Key
500t000000Vv9d8AAB
20-00787114
Service Request Number: 20-00787114 • Address: 9674 DALE GLADE DR, DALLAS • City Council District: 5
Service Request Number
20-00787114
Address
9674 DALE GLADE DR, DALLAS
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-07-31T11:34:23.000
Updated Date
2020-10-06T06:29:44.000
Closed Date
2020-07-31T11:34:23.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.74280348006818000,-96.65396615545290000)
Unique Key
500t000000Xf2RJAAZ
20-00788765
Service Request Number: 20-00788765 • Address: 10809 ADDIE RD, DALLAS • City Council District: 5
Service Request Number
20-00788765
Address
10809 ADDIE RD, DALLAS
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-07-31T15:34:11.000
Updated Date
2020-10-06T06:35:46.000
Closed Date
2020-07-31T15:34:11.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.72877346982513600,-96.64099441424116000)
Unique Key
500t000000Xf7c5AAB
20-00514922
Service Request Number: 20-00514922 • Address: 3200 BERNAL DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00514922
Address
3200 BERNAL DR, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-18T11:20:40.000
Updated Date
2020-05-18T14:04:30.000
Closed Date
2020-05-18T11:20:40.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78701676694342000,-96.87194483971746000)
Unique Key
500t000000VD14IAAT
20-00112913
Service Request Number: 20-00112913 • Address: 2305 FREELAND WAY, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00112913
Address
2305 FREELAND WAY, DALLAS, TX, 75228
City Council District
7
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-18T00:59:00.000
Status
Closed
Created Date
2020-02-03T12:54:06.000
Updated Date
2020-05-18T15:35:14.000
Closed Date
2020-02-03T12:54:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80767034703478000,-96.67609708528077000)
Unique Key
500t000000R4s6zAAB
20-00781109
Service Request Number: 20-00781109 • Address: 10032 LAWLER RD, DALLAS • City Council District: 10
Service Request Number
20-00781109
Address
10032 LAWLER RD, DALLAS
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-29T16:59:24.000
Updated Date
2020-07-29T17:39:11.000
Closed Date
2020-07-29T16:59:24.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92369179928238000,-96.71040820204557000)
Unique Key
500t000000XeeNIAAZ
20-00787087
Service Request Number: 20-00787087 • Address: 9702 GLENGREEN DR, DALLAS • City Council District: 5
Service Request Number
20-00787087
Address
9702 GLENGREEN DR, DALLAS
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-07-31T11:30:55.000
Updated Date
2020-10-06T06:29:18.000
Closed Date
2020-07-31T11:30:55.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.74351448622656000,-96.65398241571619000)
Unique Key
500t000000Xf2XGAAZ
20-00788784
Service Request Number: 20-00788784 • Address: 10801 ROAD RUNNER LN, DALLAS • City Council District: 5
Service Request Number
20-00788784
Address
10801 ROAD RUNNER LN, DALLAS
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-07-31T15:36:04.000
Updated Date
2020-10-06T06:36:53.000
Closed Date
2020-07-31T15:36:04.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.72950714550304000,-96.64140821144346000)
Unique Key
500t000000Xf7npAAB
20-00787170
Service Request Number: 20-00787170 • Address: 9615 DALE GLADE DR, DALLAS • City Council District: 5
Service Request Number
20-00787170
Address
9615 DALE GLADE DR, DALLAS
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-07-31T11:42:39.000
Updated Date
2020-10-06T06:32:30.000
Closed Date
2020-07-31T11:42:39.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.74271296524516000,-96.65621869510290000)
Unique Key
500t000000Xf2p4AAB
20-00511931
Service Request Number: 20-00511931 • Address: 2418 PLEASANT DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00511931
Address
2418 PLEASANT DR, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-17T23:59:00.000
Status
Closed
Created Date
2020-05-17T19:45:46.000
Updated Date
2020-05-18T14:27:33.000
Closed Date
2020-05-17T19:45:46.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75443606510732000,-96.67852772748490000)
Unique Key
500t000000VCsohAAD
20-00788850
Service Request Number: 20-00788850 • Address: 9300 WANDERING BROOK TRL, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00788850
Address
9300 WANDERING BROOK TRL, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-07-31T15:43:51.000
Updated Date
2020-10-06T06:40:17.000
Closed Date
2020-07-31T15:43:51.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.72407107287638400,-96.66124325931750000)
Unique Key
500t000000Xf7sbAAB
20-00642031
Service Request Number: 20-00642031 • Address: 4327 IDAHO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00642031
Address
4327 IDAHO AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-16T23:59:00.000
Status
Closed
Created Date
2020-06-22T12:05:10.000
Updated Date
2020-06-24T07:46:49.000
Closed Date
2020-06-22T12:05:10.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69104854817353000,-96.81193255859148000)
Unique Key
500t000000Vy2MvAAJ
20-00984276
Service Request Number: 20-00984276 • Address: 2020 N GARRETT AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00984276
Address
2020 N GARRETT AVE, DALLAS, TX, 75206
City Council District
2
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-29T00:59:00.000
Status
Closed
Created Date
2020-09-30T14:53:45.000
Updated Date
2020-10-06T07:17:56.000
Closed Date
2020-09-30T14:53:45.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81065092536291000,-96.77732734110452000)
Unique Key
500t000000Zkm9WAAR
20-00651922
Service Request Number: 20-00651922 • Address: 11147 CARISSA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00651922
Address
11147 CARISSA DR, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-24T10:54:30.000
Updated Date
2020-06-24T12:01:41.000
Closed Date
2020-06-24T10:54:30.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86154966689550000,-96.68931282354394000)
Unique Key
500t000000VyRcZAAV
20-00651401
Service Request Number: 20-00651401 • Address: 10621 HERMOSA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00651401
Address
10621 HERMOSA DR, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-24T10:51:44.000
Updated Date
2020-06-24T11:35:37.000
Closed Date
2020-06-24T10:51:44.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83960916389078500,-96.68808838358824000)
Unique Key
500t000000VyQM4AAN
20-00775151
Service Request Number: 20-00775151 • Address: 2063 ANDREWS ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00775151
Address
2063 ANDREWS ST, DALLAS, TX, 75211
City Council District
1
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-30T23:59:00.000
Status
Closed
Created Date
2020-07-28T13:05:29.000
Updated Date
2020-07-29T11:02:01.000
Closed Date
2020-07-28T13:05:29.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72375487136403000,-96.88839343703637000)
Unique Key
500t000000XeHaZAAV
20-00439093
Service Request Number: 20-00439093 • Address: 9829 PASEO BONITA DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00439093
Address
9829 PASEO BONITA DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-21T23:59:00.000
Status
Closed
Created Date
2020-04-28T16:20:18.000
Updated Date
2020-05-18T15:24:34.000
Closed Date
2020-04-28T16:20:18.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75477364908203000,-96.65328420464294000)
Unique Key
500t000000UDKv3AAH
20-00515509
Service Request Number: 20-00515509 • Address: 6907 TOLAND ST, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00515509
Address
6907 TOLAND ST, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-18T15:09:59.000
Updated Date
2020-05-18T17:54:53.000
Closed Date
2020-05-18T15:09:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77471580891404600,-96.70131237977391000)
Unique Key
500t000000VD2JtAAL
20-00313501
Service Request Number: 20-00313501 • Address: 9600 MILLRIDGE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00313501
Address
9600 MILLRIDGE DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-29T23:59:00.000
Status
Closed
Created Date
2020-03-27T11:05:43.000
Updated Date
2020-05-18T18:42:51.000
Closed Date
2020-03-27T11:05:43.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90464637411522000,-96.73027618083744000)
Unique Key
500t000000TE4jwAAD
20-00788797
Service Request Number: 20-00788797 • Address: 10802 ROAD RUNNER LN, DALLAS • City Council District: 5
Service Request Number
20-00788797
Address
10802 ROAD RUNNER LN, DALLAS
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-07-31T15:37:15.000
Updated Date
2020-10-06T06:37:23.000
Closed Date
2020-07-31T15:37:15.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.72909115350077000,-96.64141676799363000)
Unique Key
500t000000Xf7o5AAB
20-00787079
Service Request Number: 20-00787079 • Address: 2003 NANTUCKET VILLAGE DR, DALLAS • City Council District: 5
Service Request Number
20-00787079
Address
2003 NANTUCKET VILLAGE DR, DALLAS
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-07-31T11:29:34.000
Updated Date
2020-10-06T06:28:39.000
Closed Date
2020-07-31T11:29:34.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.74825845073653000,-96.64643933599406000)
Unique Key
500t000000Xf2SeAAJ
20-00808389
Service Request Number: 20-00808389 • Address: 7618 ARBORGATE DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-00808389
Address
7618 ARBORGATE DR, DALLAS, TX, 75231
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-09T23:59:00.000
Status
Closed
Created Date
2020-08-06T15:42:34.000
Updated Date
2020-10-06T16:04:21.000
Closed Date
2020-08-06T15:42:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88487585977934000,-96.73726736219139000)
Unique Key
500t000000YI5mXAAT
20-00571941
Service Request Number: 20-00571941 • Address: 931 LIBERTY CT, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00571941
Address
931 LIBERTY CT, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-04T23:59:00.000
Status
Closed
Created Date
2020-06-02T13:20:24.000
Updated Date
2020-07-29T16:35:40.000
Closed Date
2020-06-02T13:20:24.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79254635422227400,-96.78954073484539000)
Unique Key
500t000000VvAyhAAF
20-00781331
Service Request Number: 20-00781331 • Address: 3008 SAN MARCUS AVE, DALLAS • City Council District: 9
Service Request Number
20-00781331
Address
3008 SAN MARCUS AVE, DALLAS
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-29T08:31:11.000
Updated Date
2020-07-29T20:14:37.000
Closed Date
2020-07-29T08:31:11.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83062765734487000,-96.66535073403425000)
Unique Key
500t000000XefdeAAB
20-00516701
Service Request Number: 20-00516701 • Address: 3200 BERNAL DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00516701
Address
3200 BERNAL DR, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-18T11:20:40.000
Updated Date
2020-05-18T17:51:58.000
Closed Date
2020-05-18T11:20:40.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78701676694342000,-96.87194483971746000)
Unique Key
500t000000VD4nVAAT
20-00850946
Service Request Number: 20-00850946 • Address: 1206 CARBONA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00850946
Address
1206 CARBONA DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-23T23:59:00.000
Status
Closed
Created Date
2020-08-20T10:59:47.000
Updated Date
2020-10-06T06:43:40.000
Closed Date
2020-08-20T10:59:47.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.73266404182355000,-96.69155423644293000)
Unique Key
500t000000Yha00AAB
20-00780572
Service Request Number: 20-00780572 • Address: 18285 HILLCREST RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00780572
Address
18285 HILLCREST RD, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-05T18:37:10.000
Updated Date
2020-07-29T15:57:47.000
Closed Date
2020-07-05T18:37:10.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99967163113819000,-96.78534410330047000)
Unique Key
500t000000XechbAAB
20-00650819
Service Request Number: 20-00650819 • Address: 5000 WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00650819
Address
5000 WALNUT HILL LN, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-24T09:33:49.000
Updated Date
2020-06-24T14:10:12.000
Closed Date
2020-06-24T09:33:49.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88007246429807400,-96.82330994713688000)
Unique Key
500t000000VyOuRAAV
20-00787221
Service Request Number: 20-00787221 • Address: 1921 RED CLOUD DR, DALLAS • City Council District: 5
Service Request Number
20-00787221
Address
1921 RED CLOUD DR, DALLAS
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-07-31T11:49:43.000
Updated Date
2020-10-06T06:33:30.000
Closed Date
2020-07-31T11:49:43.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.74615405732619000,-96.65272457173626000)
Unique Key
500t000000Xf34hAAB
20-00790765
Service Request Number: 20-00790765 • Address: 1937 NEW HAVEN DR, DALLAS • City Council District: 5
Service Request Number
20-00790765
Address
1937 NEW HAVEN DR, DALLAS
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-08-01T12:37:51.000
Updated Date
2020-10-06T06:35:03.000
Closed Date
2020-08-01T12:37:51.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74606170324583600,-96.64718485297928000)
Unique Key
500t000000XfCcMAAV
20-00594699
Service Request Number: 20-00594699 • Address: 10810 BRANCH OAKS CIR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00594699
Address
10810 BRANCH OAKS CIR, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-11T23:59:00.000
Status
Closed
Created Date
2020-06-08T21:22:55.000
Updated Date
2020-07-29T16:41:25.000
Closed Date
2020-06-08T21:22:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89403014111898000,-96.77787898326675000)
Unique Key
500t000000Vw667AAB
20-00778513
Service Request Number: 20-00778513 • Address: FORT WORTH AVE & PINNACLE PARK BLVD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00778513
Address
FORT WORTH AVE & PINNACLE PARK BLVD, DALLAS, TX, 75211
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-21T09:49:05.000
Updated Date
2020-07-29T10:36:35.000
Closed Date
2020-07-21T09:49:05.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75229047531911400,-96.87566525894190000)
Unique Key
500t000000XeVQtAAN
20-00217610
Service Request Number: 20-00217610 • Address: 4902 THUNDER RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00217610
Address
4902 THUNDER RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-25T23:59:00.000
Status
Closed
Created Date
2020-03-02T20:33:12.000
Updated Date
2020-05-19T09:06:56.000
Closed Date
2020-03-02T20:33:12.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92486853056641400,-96.82517850594837000)
Unique Key
500t000000SnjLzAAJ
20-00518114
Service Request Number: 20-00518114 • Address: 8626 EDEN VALLEY LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00518114
Address
8626 EDEN VALLEY LN, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-21T23:59:00.000
Status
Closed
Created Date
2020-05-19T09:45:11.000
Updated Date
2020-05-19T10:46:26.000
Closed Date
2020-05-19T09:45:11.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72525084012591600,-96.67179751346194000)
Unique Key
500t000000VD8wkAAD
20-00476819
Service Request Number: 20-00476819 • Address: MORNING SPRINGS TRL & W PENTAGON PKWY, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00476819
Address
MORNING SPRINGS TRL & W PENTAGON PKWY, DALLAS, TX, 75224
City Council District
4
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-05-08T07:43:18.000
Updated Date
2020-05-19T08:40:16.000
Closed Date
2020-05-08T07:43:18.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69372500529471600,-96.83229413967960000)
Unique Key
500t000000VBHz0AAH
20-00275916
Service Request Number: 20-00275916 • Address: 2530 IROQUOIS DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00275916
Address
2530 IROQUOIS DR, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T21:00:49.000
Updated Date
2020-05-19T18:38:48.000
Closed Date
2020-03-17T21:00:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77353623873027000,-96.90649530313637000)
Unique Key
500t000000T5Ux4AAF
20-00850728
Service Request Number: 20-00850728 • Address: 1234 CARBONA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00850728
Address
1234 CARBONA DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-23T23:59:00.000
Status
Closed
Created Date
2020-08-20T10:18:53.000
Updated Date
2020-10-06T06:40:51.000
Closed Date
2020-08-20T10:18:53.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.73313442629106600,-96.69155792232209000)
Unique Key
500t000000YhZ98AAF
20-00518291
Service Request Number: 20-00518291 • Address: 2418 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00518291
Address
2418 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-19T10:01:37.000
Updated Date
2020-05-19T12:29:01.000
Closed Date
2020-05-19T10:01:37.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75208461778520000,-96.75781929257576000)
Unique Key
500t000000VD9GfAAL
20-00653902
Service Request Number: 20-00653902 • Address: 7239 MASON DELLS DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00653902
Address
7239 MASON DELLS DR, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-24T16:32:26.000
Updated Date
2020-06-25T02:39:59.000
Closed Date
2020-06-24T16:32:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90340115187052000,-96.78160171288900000)
Unique Key
500t000000VyWC7AAN
20-00519519
Service Request Number: 20-00519519 • Address: 7238 CURRIN DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00519519
Address
7238 CURRIN DR, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-19T12:04:58.000
Updated Date
2020-05-19T13:00:56.000
Closed Date
2020-05-19T12:04:58.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89901670227905000,-96.78107713349730000)
Unique Key
500t000000VDBejAAH
20-00850923
Service Request Number: 20-00850923 • Address: 8753 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00850923
Address
8753 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-23T23:59:00.000
Status
Closed
Created Date
2020-08-20T10:55:32.000
Updated Date
2020-10-06T06:43:01.000
Closed Date
2020-08-20T10:55:32.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.73430275145136000,-96.66875748376482000)
Unique Key
500t000000YhZvFAAV
20-00520924
Service Request Number: 20-00520924 • Address: 9118 STONE CREEK PL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00520924
Address
9118 STONE CREEK PL, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-19T14:47:35.000
Updated Date
2020-05-19T21:18:17.000
Closed Date
2020-05-19T14:47:35.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90611734210147000,-96.74588507934506000)
Unique Key
500t000000VDEntAAH
20-00517263
Service Request Number: 20-00517263 • Address: 600 HOTEL ST, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
20-00517263
Address
600 HOTEL ST, DALLAS, TX, 75207
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-21T23:59:00.000
Status
Closed
Created Date
2020-05-19T07:58:16.000
Updated Date
2020-05-19T08:27:07.000
Closed Date
2020-05-19T07:58:16.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77443417662169600,-96.80827492433696000)
Unique Key
500t000000VD7EOAA1
20-00968285
Service Request Number: 20-00968285 • Address: 1131 FORESTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00968285
Address
1131 FORESTER DR, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-02T00:59:00.000
Status
Closed
Created Date
2020-09-25T13:12:55.000
Updated Date
2020-10-06T16:29:35.000
Closed Date
2020-09-25T13:12:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73439797310085000,-96.80738111544794000)
Unique Key
500t000000ZjsjUAAR
20-00781349
Service Request Number: 20-00781349 • Address: 8612 HANFORD DR, DALLAS • City Council District: 10
Service Request Number
20-00781349
Address
8612 HANFORD DR, DALLAS
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-29T17:07:13.000
Updated Date
2020-07-29T20:27:24.000
Closed Date
2020-07-29T17:07:13.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90280799965229000,-96.75533916729047000)
Unique Key
500t000000Xefi5AAB
20-00787156
Service Request Number: 20-00787156 • Address: 9847 GLENGREEN DR, DALLAS • City Council District: 5
Service Request Number
20-00787156
Address
9847 GLENGREEN DR, DALLAS
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-07-31T11:40:40.000
Updated Date
2020-10-06T06:31:24.000
Closed Date
2020-07-31T11:40:40.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.74480646334430000,-96.65140753506194000)
Unique Key
500t000000Xf2rxAAB
20-00518882
Service Request Number: 20-00518882 • Address: BRIARWOOD LN & SHADYWOOD LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00518882
Address
BRIARWOOD LN & SHADYWOOD LN, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-19T11:02:39.000
Updated Date
2020-05-19T12:48:22.000
Closed Date
2020-05-19T11:02:39.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86371974265150000,-96.82899654165747000)
Unique Key
500t000000VDATGAA5
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