311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
20-00777039
Service Request Number: 20-00777039 • Address: W CLARENDON DR & S TYLER ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00777039
Address
W CLARENDON DR & S TYLER ST, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-01T23:59:00.000
Status
Closed
Created Date
2020-07-28T19:35:00.000
Updated Date
2020-07-29T11:01:02.000
Closed Date
2020-07-28T19:35:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73531873710307000,-96.83766897727854000)
Unique Key
500t000000XeNxoAAF
20-00778401
Service Request Number: 20-00778401 • Address: GREENSPAN AVE & W CAMP WISDOM RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00778401
Address
GREENSPAN AVE & W CAMP WISDOM RD, DALLAS, TX, 75232
City Council District
3
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-29T10:22:57.000
Updated Date
2020-07-29T10:42:00.000
Closed Date
2020-07-29T10:22:57.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66228908834620600,-96.83088090889508000)
Unique Key
500t000000XeUvzAAF
20-00519633
Service Request Number: 20-00519633 • Address: 9219 LANSHIRE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00519633
Address
9219 LANSHIRE DR, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-19T12:18:47.000
Updated Date
2020-05-19T13:17:30.000
Closed Date
2020-05-19T12:18:47.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86515697683879000,-96.72408051762552000)
Unique Key
500t000000VDBeGAAX
20-00486177
Service Request Number: 20-00486177 • Address: LAKEMONT DR & DUNHAVEN RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00486177
Address
LAKEMONT DR & DUNHAVEN RD, DALLAS, TX, 75220
City Council District
6
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-25T23:59:00.000
Status
Closed
Created Date
2020-05-11T13:02:32.000
Updated Date
2020-05-19T08:47:11.000
Closed Date
2020-05-11T13:02:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87185774936003000,-96.84494754333116000)
Unique Key
500t000000VByEsAAL
20-00985066
Service Request Number: 20-00985066 • Address: 7235 BRIARMEADOW DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00985066
Address
7235 BRIARMEADOW DR, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-20T23:59:00.000
Status
Closed
Created Date
2020-09-30T16:43:27.000
Updated Date
2020-10-06T09:13:43.000
Closed Date
2020-09-30T16:43:27.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88076523643674000,-96.77914993284021000)
Unique Key
500t000000Zko7MAAR
20-00518131
Service Request Number: 20-00518131 • Address: 3516 REED LN, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00518131
Address
3516 REED LN, DALLAS, TX, 75210
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-19T09:46:49.000
Updated Date
2020-05-19T12:25:30.000
Closed Date
2020-05-19T09:46:49.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76503715479787000,-96.74896134351891000)
Unique Key
500t000000VD8yHAAT
20-00125014
Service Request Number: 20-00125014 • Address: HARVEST HILL RD & WELCH RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00125014
Address
HARVEST HILL RD & WELCH RD, DALLAS, TX, 75244
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-09T23:59:00.000
Status
Closed
Created Date
2020-02-06T11:03:00.000
Updated Date
2020-05-19T08:19:49.000
Closed Date
2020-02-06T11:03:00.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.92242518073225000,-96.82948635256900000)
Unique Key
500t000000R5MHPAA3
20-00483551
Service Request Number: 20-00483551 • Address: 11567 CORAL HILLS DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00483551
Address
11567 CORAL HILLS DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-13T23:59:00.000
Status
Closed
Created Date
2020-05-11T05:03:00.000
Updated Date
2020-05-19T07:15:57.000
Closed Date
2020-05-11T05:03:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90768412087777500,-96.86803571679624000)
Unique Key
500t000000VBsAZAA1
20-00518864
Service Request Number: 20-00518864 • Address: 9324 COUNTY VIEW RD, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00518864
Address
9324 COUNTY VIEW RD, DALLAS, TX, 75249
City Council District
3
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-19T11:01:31.000
Updated Date
2020-05-19T14:16:50.000
Closed Date
2020-05-19T11:01:31.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.63941986472385500,-96.94838140373290000)
Unique Key
500t000000VDARZAA5
20-00787135
Service Request Number: 20-00787135 • Address: 9819 GLENGREEN DR, DALLAS • City Council District: 5
Service Request Number
20-00787135
Address
9819 GLENGREEN DR, DALLAS
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-07-31T11:36:31.000
Updated Date
2020-10-06T06:30:56.000
Closed Date
2020-07-31T11:36:31.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.74388776255857000,-96.65172872701041000)
Unique Key
500t000000Xf2lvAAB
20-00787161
Service Request Number: 20-00787161 • Address: 9851 GLENGREEN DR, DALLAS • City Council District: 5
Service Request Number
20-00787161
Address
9851 GLENGREEN DR, DALLAS
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-07-31T11:41:36.000
Updated Date
2020-10-06T06:31:58.000
Closed Date
2020-07-31T11:41:36.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.74495135131399000,-96.65140304263430000)
Unique Key
500t000000Xf2tZAAR
20-00517497
Service Request Number: 20-00517497 • Address: 8005 FALL RIVER DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00517497
Address
8005 FALL RIVER DR, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-19T08:33:16.000
Updated Date
2020-05-19T12:57:30.000
Closed Date
2020-05-19T08:33:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79684835473790400,-96.70796558785850000)
Unique Key
500t000000VD7ftAAD
20-00781183
Service Request Number: 20-00781183 • Address: 2900 N MASTERS DR, DALLAS • City Council District: 7
Service Request Number
20-00781183
Address
2900 N MASTERS DR, DALLAS
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-29T18:16:10.000
Updated Date
2020-07-29T23:49:04.000
Closed Date
2020-07-29T18:16:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76109400940418000,-96.64758540841697000)
Unique Key
500t000000XeegTAAR
20-00341961
Service Request Number: 20-00341961 • Address: 4727 COWAN AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00341961
Address
4727 COWAN AVE, DALLAS, TX, 75209
City Council District
2
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-04-03T14:22:14.000
Updated Date
2020-05-19T08:49:30.000
Closed Date
2020-04-03T14:22:14.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84602105383992000,-96.82976117491187000)
Unique Key
500t000000TEvhTAAT
20-00788828
Service Request Number: 20-00788828 • Address: 1161 RAIN FOREST CT, DALLAS • City Council District: 5
Service Request Number
20-00788828
Address
1161 RAIN FOREST CT, DALLAS
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-07-31T15:41:06.000
Updated Date
2020-10-06T06:38:40.000
Closed Date
2020-07-31T15:41:06.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.73182208921814000,-96.64241722088572000)
Unique Key
500t000000Xf7u7AAB
20-00781245
Service Request Number: 20-00781245 • Address: 902 W CLARENDON DR, DALLAS • City Council District: 1
Service Request Number
20-00781245
Address
902 W CLARENDON DR, DALLAS
City Council District
1
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-29T19:03:43.000
Updated Date
2020-07-30T01:46:23.000
Closed Date
2020-07-29T19:03:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73511435392563000,-96.83782525960613000)
Unique Key
500t000000Xef57AAB
20-00483542
Service Request Number: 20-00483542 • Address: 11610 HIGH FOREST DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00483542
Address
11610 HIGH FOREST DR, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-13T23:59:00.000
Status
Closed
Created Date
2020-05-11T03:25:49.000
Updated Date
2020-05-19T06:59:07.000
Closed Date
2020-05-11T03:25:49.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90694315262107000,-96.79137344282030000)
Unique Key
500t000000VBs2GAAT
20-00519394
Service Request Number: 20-00519394 • Address: 4610 N LINDHURST AVE, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00519394
Address
4610 N LINDHURST AVE, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-19T11:51:06.000
Updated Date
2020-05-19T12:46:05.000
Closed Date
2020-05-19T11:51:06.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88271390913900000,-96.83035482308689000)
Unique Key
500t000000VDBQDAA5
20-00778689
Service Request Number: 20-00778689 • Address: 9934 CEDAR MOUNTAIN CIR, DALLAS • City Council District: 5
Service Request Number
20-00778689
Address
9934 CEDAR MOUNTAIN CIR, DALLAS
City Council District
5
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-29T10:55:51.000
Updated Date
2020-07-29T13:15:34.000
Closed Date
2020-07-29T10:55:51.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74655904906319400,-96.65061198707687000)
Unique Key
500t000000XeVi6AAF
20-00460473
Service Request Number: 20-00460473 • Address: 296 BUTTERCUP LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00460473
Address
296 BUTTERCUP LN, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-27T23:59:00.000
Status
Closed
Created Date
2020-05-04T14:15:57.000
Updated Date
2020-05-19T08:37:41.000
Closed Date
2020-05-04T14:15:57.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71626573005769000,-96.65942900665858000)
Unique Key
500t000000VAk0nAAD
20-00522488
Service Request Number: 20-00522488 • Address: 2900 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00522488
Address
2900 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-19T09:40:07.000
Updated Date
2020-05-19T19:28:05.000
Closed Date
2020-05-19T09:40:07.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77864663323859000,-96.86752961200870000)
Unique Key
500t000000VDI9EAAX
20-00851619
Service Request Number: 20-00851619 • Address: 2829 AVA LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00851619
Address
2829 AVA LN, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-23T23:59:00.000
Status
Closed
Created Date
2020-08-20T13:06:48.000
Updated Date
2020-10-06T06:44:04.000
Closed Date
2020-08-20T13:06:48.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.75992571221178000,-96.69613819853295000)
Unique Key
500t000000YhcWkAAJ
20-00969207
Service Request Number: 20-00969207 • Address: SYLVAN AVE & DULUTH ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00969207
Address
SYLVAN AVE & DULUTH ST, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-05T00:59:00.000
Status
Closed
Created Date
2020-09-25T15:49:08.000
Updated Date
2020-10-06T12:51:05.000
Closed Date
2020-09-25T15:49:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77645089764585000,-96.83587267058378000)
Unique Key
500t000000ZjvQRAAZ
20-00974222
Service Request Number: 20-00974222 • Address: 5922 BRYAN PKWY, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00974222
Address
5922 BRYAN PKWY, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-03T00:59:00.000
Status
Closed
Created Date
2020-09-28T11:09:55.000
Updated Date
2020-10-06T16:26:28.000
Closed Date
2020-09-28T11:09:55.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.80791104635675000,-96.76560365576482000)
Unique Key
500t000000ZkDPBAA3
20-00520645
Service Request Number: 20-00520645 • Address: 1916 STOVALL DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00520645
Address
1916 STOVALL DR, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-19T14:15:36.000
Updated Date
2020-05-19T21:11:55.000
Closed Date
2020-05-19T14:15:36.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70688283864108000,-96.79876866640740000)
Unique Key
500t000000VDE8vAAH
20-00195974
Service Request Number: 20-00195974 • Address: 7612 DENTCREST DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00195974
Address
7612 DENTCREST DR, DALLAS, TX, 75254
City Council District
11
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-02-25T22:37:37.000
Updated Date
2020-05-19T09:08:32.000
Closed Date
2020-02-25T22:37:37.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.94971162802060000,-96.77658276185132000)
Unique Key
500t000000Rly9yAAB
20-00271118
Service Request Number: 20-00271118 • Address: 4205 LANDRUM AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00271118
Address
4205 LANDRUM AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T06:17:36.000
Updated Date
2020-05-19T08:55:15.000
Closed Date
2020-03-17T06:17:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70394097733944000,-96.78129258101077000)
Unique Key
500t000000T5MPYAA3
20-00483545
Service Request Number: 20-00483545 • Address: 11200 WEBB CHAPEL RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00483545
Address
11200 WEBB CHAPEL RD, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-13T23:59:00.000
Status
Closed
Created Date
2020-05-11T03:57:30.000
Updated Date
2020-05-19T07:11:15.000
Closed Date
2020-05-11T03:57:30.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90072034072535000,-96.87218003489194000)
Unique Key
500t000000VBs4RAAT
20-00786066
Service Request Number: 20-00786066 • Address: 1800 NEW HAVEN DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00786066
Address
1800 NEW HAVEN DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-07-31T09:12:24.000
Updated Date
2020-10-06T06:27:08.000
Closed Date
2020-07-31T09:12:24.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.74470865496649500,-96.64760598814563000)
Unique Key
500t000000XezTMAAZ
20-00227435
Service Request Number: 20-00227435 • Address: 325 N ST PAUL ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00227435
Address
325 N ST PAUL ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-05T10:16:34.000
Updated Date
2020-05-19T08:54:36.000
Closed Date
2020-03-05T10:16:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78308477279984600,-96.79660149718697000)
Unique Key
500t000000SoAiKAAV
20-00654323
Service Request Number: 20-00654323 • Address: 10796 MORNING GLORY DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00654323
Address
10796 MORNING GLORY DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-24T18:38:07.000
Updated Date
2020-06-24T20:47:44.000
Closed Date
2020-06-24T18:38:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89480344946472500,-96.84047762091200000)
Unique Key
500t000000VyXHdAAN
20-00520246
Service Request Number: 20-00520246 • Address: 9600 MILLRIDGE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00520246
Address
9600 MILLRIDGE DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-19T13:31:16.000
Updated Date
2020-05-19T23:08:38.000
Closed Date
2020-05-19T13:31:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90464637411522000,-96.73027618083744000)
Unique Key
500t000000VDDF2AAP
20-00520310
Service Request Number: 20-00520310 • Address: 4224 HIGH STAR LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00520310
Address
4224 HIGH STAR LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-19T13:37:40.000
Updated Date
2020-05-19T15:47:37.000
Closed Date
2020-05-19T13:37:40.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99180073570965000,-96.83786519029132000)
Unique Key
500t000000VDDNaAAP
20-00780575
Service Request Number: 20-00780575 • Address: 200 N COLLETT AVE, DALLAS • City Council District: 14
Service Request Number
20-00780575
Address
200 N COLLETT AVE, DALLAS
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-29T15:58:16.000
Updated Date
2020-07-29T18:33:21.000
Closed Date
2020-07-29T15:58:16.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79742271961977500,-96.76230674073436000)
Unique Key
500t000000Xech7AAB
20-00518316
Service Request Number: 20-00518316 • Address: 9515 LARCHWOOD DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00518316
Address
9515 LARCHWOOD DR, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-19T10:04:34.000
Updated Date
2020-05-19T12:55:32.000
Closed Date
2020-05-19T10:04:34.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87608840495943000,-96.70748935270383000)
Unique Key
500t000000VD9JjAAL
20-00777936
Service Request Number: 20-00777936 • Address: LIVE OAK ST & N PEAK ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00777936
Address
LIVE OAK ST & N PEAK ST, DALLAS, TX, 75204
City Council District
2
Department
Public Works
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-01T23:59:00.000
Status
Closed
Created Date
2020-07-29T09:18:07.000
Updated Date
2020-07-29T10:13:30.000
Closed Date
2020-07-29T09:18:07.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79788251422027000,-96.77819181554516000)
Unique Key
500t000000XeTJ0AAN
20-00982349
Service Request Number: 20-00982349 • Address: 6936 CARIOCA PL, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00982349
Address
6936 CARIOCA PL, DALLAS, TX, 75241
City Council District
8
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-29T00:59:00.000
Status
Closed
Created Date
2020-09-30T10:18:49.000
Updated Date
2020-10-06T07:17:15.000
Closed Date
2020-09-30T10:18:49.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66377826644908600,-96.80352358860826000)
Unique Key
500t000000ZkgdjAAB
20-00778887
Service Request Number: 20-00778887 • Address: 5959 E NORTHWEST HWY, DALLAS • City Council District: 13
Service Request Number
20-00778887
Address
5959 E NORTHWEST HWY, DALLAS
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-01T23:59:00.000
Status
Closed
Created Date
2020-07-29T11:30:32.000
Updated Date
2020-07-29T11:48:22.000
Closed Date
2020-07-29T11:30:32.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86593489969781000,-96.76083009963098000)
Unique Key
500t000000XeWT2AAN
20-00518918
Service Request Number: 20-00518918 • Address: 1103 S WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00518918
Address
1103 S WESTMORELAND RD, DALLAS, TX, 75211
City Council District
1
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-19T08:29:57.000
Updated Date
2020-05-19T11:06:50.000
Closed Date
2020-05-19T08:29:57.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73437484471829600,-96.87441404036065000)
Unique Key
500t000000VDAYkAAP
20-00510427
Service Request Number: 20-00510427 • Address: 814 N CLINTON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00510427
Address
814 N CLINTON AVE, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-17T23:59:00.000
Status
Closed
Created Date
2020-05-16T17:36:17.000
Updated Date
2020-05-19T18:42:26.000
Closed Date
2020-05-16T17:36:17.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75242024840747000,-96.84146856206664000)
Unique Key
500t000000VCqPFAA1
20-00522284
Service Request Number: 20-00522284 • Address: 2867 PEARY AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00522284
Address
2867 PEARY AVE, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-19T17:28:24.000
Updated Date
2020-05-19T21:23:43.000
Closed Date
2020-05-19T17:28:24.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75286670396132400,-96.74689870809605000)
Unique Key
500t000000VDHSPAA5
20-00786209
Service Request Number: 20-00786209 • Address: 421 BEAUTYCREST DR, DALLAS • City Council District: 5
Service Request Number
20-00786209
Address
421 BEAUTYCREST DR, DALLAS
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-07-31T09:32:21.000
Updated Date
2020-10-06T06:34:29.000
Closed Date
2020-07-31T09:32:21.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.70582648932345000,-96.66128416152293000)
Unique Key
500t000000XezxfAAB
20-00310087
Service Request Number: 20-00310087 • Address: 1700 N PEAK ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00310087
Address
1700 N PEAK ST, DALLAS, TX, 75204
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-03-26T13:44:08.000
Updated Date
2020-05-19T07:19:49.000
Closed Date
2020-03-26T13:44:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80174419706834500,-96.78261058499744000)
Unique Key
500t000000TDy8zAAD
20-00520803
Service Request Number: 20-00520803 • Address: 1214 BELLEAU AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00520803
Address
1214 BELLEAU AVE, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-19T14:34:30.000
Updated Date
2020-05-19T14:44:14.000
Closed Date
2020-05-19T14:34:30.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75990595895819000,-96.84395987797805000)
Unique Key
500t000000VDEXWAA5
20-00779586
Service Request Number: 20-00779586 • Address: 2200 S POLK ST, DALLAS • City Council District: 1
Service Request Number
20-00779586
Address
2200 S POLK ST, DALLAS
City Council District
1
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-29T13:25:35.000
Updated Date
2020-07-29T15:07:46.000
Closed Date
2020-07-29T13:25:35.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72443287508418000,-96.83971235523340000)
Unique Key
500t000000XeZZdAAN
20-00633466
Service Request Number: 20-00633466 • Address: 8107 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00633466
Address
8107 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-10T23:59:00.000
Status
Closed
Created Date
2020-06-19T08:03:30.000
Updated Date
2020-06-24T16:34:43.000
Closed Date
2020-06-19T08:03:30.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81458778696611500,-96.72432317702203000)
Unique Key
500t000000VxilbAAB
20-00786180
Service Request Number: 20-00786180 • Address: CRUSADER DR & FAIRHOPE AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00786180
Address
CRUSADER DR & FAIRHOPE AVE, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-07-31T09:27:58.000
Updated Date
2020-10-06T06:34:00.000
Closed Date
2020-07-31T09:27:58.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.70832013266473000,-96.65985279363488000)
Unique Key
500t000000XezskAAB
20-00520406
Service Request Number: 20-00520406 • Address: 7748 DENTCREST DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00520406
Address
7748 DENTCREST DR, DALLAS, TX, 75254
City Council District
11
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-19T13:48:22.000
Updated Date
2020-05-19T20:58:27.000
Closed Date
2020-05-19T13:48:22.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.94974253579100000,-96.77354798442683000)
Unique Key
500t000000VDDZgAAP
20-00605006
Service Request Number: 20-00605006 • Address: 5539 BELMONT AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00605006
Address
5539 BELMONT AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-14T23:59:00.000
Status
Closed
Created Date
2020-06-11T10:27:10.000
Updated Date
2020-06-24T16:08:59.000
Closed Date
2020-06-11T10:27:10.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81732343599934000,-96.77382559467074000)
Unique Key
500t000000VwXn2AAF
20-00520319
Service Request Number: 20-00520319 • Address: 5110 RADBROOK PL, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
20-00520319
Address
5110 RADBROOK PL, DALLAS, TX, 75220
City Council District
13
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-19T12:01:31.000
Updated Date
2020-05-19T13:38:34.000
Closed Date
2020-05-19T12:01:31.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86769512388915600,-96.82394385964778000)
Unique Key
500t000000VDDJtAAP