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311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
20-00518002
Service Request Number: 20-00518002 • Address: N HALL ST & OAK GROVE AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00518002
Address
N HALL ST & OAK GROVE AVE, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-19T09:33:39.000
Updated Date
2020-05-19T14:46:03.000
Closed Date
2020-05-19T09:33:39.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80338751785812000,-96.79839372110030000)
Unique Key
500t000000VD8kKAAT
20-00790791
Service Request Number: 20-00790791 • Address: 1949 NEW HAVEN DR, DALLAS • City Council District: 5
Service Request Number
20-00790791
Address
1949 NEW HAVEN DR, DALLAS
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-08-01T12:53:25.000
Updated Date
2020-10-06T06:27:36.000
Closed Date
2020-08-01T12:53:25.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.74638029841666000,-96.64690255681568000)
Unique Key
500t000000XfChHAAV
20-00850969
Service Request Number: 20-00850969 • Address: 6831 SECO BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00850969
Address
6831 SECO BLVD, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-23T23:59:00.000
Status
Closed
Created Date
2020-08-20T11:06:03.000
Updated Date
2020-10-06T06:45:35.000
Closed Date
2020-08-20T11:06:03.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.73949338024521000,-96.70350654208941000)
Unique Key
500t000000Yha7GAAR
20-00787175
Service Request Number: 20-00787175 • Address: 1919 RED CLOUD DR, DALLAS • City Council District: 5
Service Request Number
20-00787175
Address
1919 RED CLOUD DR, DALLAS
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-07-31T11:43:30.000
Updated Date
2020-10-06T06:32:59.000
Closed Date
2020-07-31T11:43:30.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.74604420460660000,-96.65272486216146000)
Unique Key
500t000000Xf2vkAAB
20-00604468
Service Request Number: 20-00604468 • Address: 4200 CONCHO ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00604468
Address
4200 CONCHO ST, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-14T23:59:00.000
Status
Closed
Created Date
2020-06-11T09:13:04.000
Updated Date
2020-07-29T15:47:51.000
Closed Date
2020-06-11T09:13:04.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83661867077919500,-96.76441033888715000)
Unique Key
500t000000VwWVZAA3
20-00650014
Service Request Number: 20-00650014 • Address: 623 JONELLE AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00650014
Address
623 JONELLE AVE, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-24T06:31:54.000
Updated Date
2020-06-24T09:14:08.000
Closed Date
2020-06-24T06:31:54.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72266215523083000,-96.70908151930571000)
Unique Key
500t000000VyN0fAAF
20-00516716
Service Request Number: 20-00516716 • Address: 6800 MARLA DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00516716
Address
6800 MARLA DR, DALLAS, TX, 75217
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-20T23:59:00.000
Status
Closed
Created Date
2020-05-18T17:57:32.000
Updated Date
2020-05-19T09:06:57.000
Closed Date
2020-05-18T17:57:32.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71433035543518000,-96.70494375310138000)
Unique Key
500t000000VD4pqAAD
20-00650562
Service Request Number: 20-00650562 • Address: N PEARL ST & BRYAN ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00650562
Address
N PEARL ST & BRYAN ST, DALLAS, TX, 75201
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-24T09:01:24.000
Updated Date
2020-06-24T12:21:35.000
Closed Date
2020-06-24T09:01:24.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78595715600250000,-96.79524205482392000)
Unique Key
500t000000VyOSBAA3
20-00788778
Service Request Number: 20-00788778 • Address: 10843 ADDIE RD, DALLAS • City Council District: 5
Service Request Number
20-00788778
Address
10843 ADDIE RD, DALLAS
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-07-31T15:35:12.000
Updated Date
2020-10-06T06:36:12.000
Closed Date
2020-07-31T15:35:12.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.72876428564998000,-96.63938363134045000)
Unique Key
500t000000Xf7XTAAZ
20-00488674
Service Request Number: 20-00488674 • Address: 5765 PRESTON HAVEN DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00488674
Address
5765 PRESTON HAVEN DR, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-13T23:59:00.000
Status
In Progress
Created Date
2020-05-11T18:49:50.000
Updated Date
2020-05-19T19:24:31.000
Closed Date
2020-05-11T18:49:50.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90660844875664000,-96.80844749135913000)
Unique Key
500t000000VC3NzAAL
20-00427551
Service Request Number: 20-00427551 • Address: 1704 N PEAK ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00427551
Address
1704 N PEAK ST, DALLAS, TX, 75204
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-26T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-04-25T13:38:36.000
Updated Date
2020-05-19T07:19:48.000
Closed Date
2020-04-25T13:38:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80191889491186400,-96.78281521980574000)
Unique Key
500t000000UCyjaAAD
20-00778958
Service Request Number: 20-00778958 • Address: 3300 MICHIGAN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00778958
Address
3300 MICHIGAN AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-29T11:40:17.000
Updated Date
2020-07-29T15:01:09.000
Closed Date
2020-07-29T11:40:17.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.70437773751936600,-96.81707673863528000)
Unique Key
500t000000XeX1uAAF
20-00309821
Service Request Number: 20-00309821 • Address: FITCHBURG ST & KENESAW DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00309821
Address
FITCHBURG ST & KENESAW DR, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-08T23:59:00.000
Status
Closed
Created Date
2020-03-26T12:57:19.000
Updated Date
2020-05-19T18:41:33.000
Closed Date
2020-03-26T12:57:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77150747900996000,-96.90713581255761000)
Unique Key
500t000000TDxcUAAT
20-00650056
Service Request Number: 20-00650056 • Address: 3780 VAN NESS LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00650056
Address
3780 VAN NESS LN, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-23T14:17:36.000
Updated Date
2020-06-24T07:06:19.000
Closed Date
2020-06-23T14:17:36.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87288047625013000,-96.85313827234900000)
Unique Key
500t000000VyN9XAAV
20-00522722
Service Request Number: 20-00522722 • Address: 4816 EAST SIDE AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00522722
Address
4816 EAST SIDE AVE, DALLAS, TX, 75226
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-18T14:15:38.000
Updated Date
2020-05-19T22:33:21.000
Closed Date
2020-05-18T14:15:38.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79340964263476400,-96.76323218501481000)
Unique Key
500t000000VDIoRAAX
20-00788801
Service Request Number: 20-00788801 • Address: 1112 CHEYENNE RD, DALLAS • City Council District: 5
Service Request Number
20-00788801
Address
1112 CHEYENNE RD, DALLAS
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-07-31T15:38:02.000
Updated Date
2020-10-06T06:37:59.000
Closed Date
2020-07-31T15:38:02.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.73144825064815000,-96.63875066076470000)
Unique Key
500t000000Xf7pbAAB
20-00522055
Service Request Number: 20-00522055 • Address: 300 S JIM MILLER RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00522055
Address
300 S JIM MILLER RD, DALLAS, TX, 75217
City Council District
8
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-19T16:10:49.000
Updated Date
2020-05-19T16:46:16.000
Closed Date
2020-05-19T16:10:49.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71001513051465500,-96.69997708811356000)
Unique Key
500t000000VDGwoAAH
20-00512367
Service Request Number: 20-00512367 • Address: 3030 LINFIELD RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00512367
Address
3030 LINFIELD RD, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-20T23:59:00.000
Status
Closed
Created Date
2020-05-18T08:57:36.000
Updated Date
2020-05-19T06:08:02.000
Closed Date
2020-05-18T08:57:36.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70946338147320000,-96.76829702646057000)
Unique Key
500t000000VCvB8AAL
20-00460935
Service Request Number: 20-00460935 • Address: 8736 WOODCASTLE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00460935
Address
8736 WOODCASTLE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-27T23:59:00.000
Status
Closed
Created Date
2020-05-04T15:07:02.000
Updated Date
2020-05-19T08:44:25.000
Closed Date
2020-05-04T15:07:02.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73508297364873000,-96.66986949016804000)
Unique Key
500t000000VAksjAAD
20-00787126
Service Request Number: 20-00787126 • Address: 9815 GLENGREEN DR, DALLAS • City Council District: 5
Service Request Number
20-00787126
Address
9815 GLENGREEN DR, DALLAS
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-07-31T11:35:31.000
Updated Date
2020-10-06T06:30:17.000
Closed Date
2020-07-31T11:35:31.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.74377161622961000,-96.65182006093742000)
Unique Key
500t000000Xf2l6AAB
20-00421857
Service Request Number: 20-00421857 • Address: 537 MELBA ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00421857
Address
537 MELBA ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-16T23:59:00.000
Status
Closed
Created Date
2020-04-23T21:26:00.000
Updated Date
2020-05-19T08:51:55.000
Closed Date
2020-04-23T21:26:00.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74728943513132000,-96.83093520055178000)
Unique Key
500t000000UCoZSAA1
20-00521491
Service Request Number: 20-00521491 • Address: 1822 SHAW ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00521491
Address
1822 SHAW ST, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-19T15:46:13.000
Updated Date
2020-05-19T16:02:00.000
Closed Date
2020-05-19T15:46:13.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78541836119955000,-96.84864967155397000)
Unique Key
500t000000VDFwNAAX
20-00776172
Service Request Number: 20-00776172 • Address: 2816 W KIEST BLVD, DALLAS • City Council District: 3
Service Request Number
20-00776172
Address
2816 W KIEST BLVD, DALLAS
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-01T23:59:00.000
Status
Closed
Created Date
2020-07-28T15:42:50.000
Updated Date
2020-07-29T14:27:39.000
Closed Date
2020-07-28T15:42:50.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70459514049660000,-96.86633758270176000)
Unique Key
500t000000XeLP9AAN
20-00788842
Service Request Number: 20-00788842 • Address: 1100 LUFKIN ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00788842
Address
1100 LUFKIN ST, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-07-31T15:42:59.000
Updated Date
2020-10-06T06:39:49.000
Closed Date
2020-07-31T15:42:59.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.73175999152828000,-96.65045499372520000)
Unique Key
500t000000Xf7w8AAB
20-00650788
Service Request Number: 20-00650788 • Address: WALNUT HILL LN & GAYWOOD RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00650788
Address
WALNUT HILL LN & GAYWOOD RD, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-24T09:29:13.000
Updated Date
2020-06-24T14:13:08.000
Closed Date
2020-06-24T09:29:13.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88007407684178000,-96.81939068811036000)
Unique Key
500t000000VyOzuAAF
20-00310712
Service Request Number: 20-00310712 • Address: 9965 LARCHBROOK DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00310712
Address
9965 LARCHBROOK DR, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-02T23:59:00.000
Status
Closed
Created Date
2020-03-26T15:06:51.000
Updated Date
2020-05-20T07:13:10.000
Closed Date
2020-03-26T15:06:51.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87958461795595000,-96.71247359529744000)
Unique Key
500t000000TDzG1AAL
20-00526413
Service Request Number: 20-00526413 • Address: 8005 WOODHUE RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00526413
Address
8005 WOODHUE RD, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-20T14:54:29.000
Updated Date
2020-05-20T15:51:58.000
Closed Date
2020-05-20T14:54:29.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79619740362070000,-96.70734613137431000)
Unique Key
500t000000VDR8eAAH
20-00288640
Service Request Number: 20-00288640 • Address: 1946 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00288640
Address
1946 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-03-20T15:59:30.000
Updated Date
2020-05-20T17:32:56.000
Closed Date
2020-03-20T15:59:30.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71960521662919000,-96.79202905252095000)
Unique Key
500t000000TDKcvAAH
20-00524783
Service Request Number: 20-00524783 • Address: 2704 WELBORN ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00524783
Address
2704 WELBORN ST, DALLAS, TX, 75219
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-20T11:36:55.000
Updated Date
2020-05-20T18:21:11.000
Closed Date
2020-05-20T11:36:55.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80551219969499500,-96.81107455034498000)
Unique Key
500t000000VDNlXAAX
20-00525697
Service Request Number: 20-00525697 • Address: 1916 STOVALL DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00525697
Address
1916 STOVALL DR, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-19T21:14:48.000
Updated Date
2020-05-20T13:28:18.000
Closed Date
2020-05-19T21:14:48.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70688283864108000,-96.79876866640740000)
Unique Key
500t000000VDPfWAAX
20-00654016
Service Request Number: 20-00654016 • Address: 3050 SUMTER DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00654016
Address
3050 SUMTER DR, DALLAS, TX, 75220
City Council District
2
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-24T16:50:41.000
Updated Date
2020-06-24T19:23:29.000
Closed Date
2020-06-24T16:50:41.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85912157666161400,-96.86925126496266000)
Unique Key
500t000000VyWRlAAN
20-00645860
Service Request Number: 20-00645860 • Address: 6155 COLLEGE WAY, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00645860
Address
6155 COLLEGE WAY, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-26T23:59:00.000
Status
Closed
Created Date
2020-06-23T09:50:09.000
Updated Date
2020-06-24T11:07:03.000
Closed Date
2020-06-23T09:50:09.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66756358046891500,-96.76929263298926000)
Unique Key
500t000000VyCo0AAF
20-00523852
Service Request Number: 20-00523852 • Address: 3208 WHITEHALL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00523852
Address
3208 WHITEHALL DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-20T10:00:00.000
Updated Date
2020-05-20T13:01:21.000
Closed Date
2020-05-20T10:00:00.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90072326161270000,-96.86817946254502000)
Unique Key
500t000000VDLvfAAH
20-00526727
Service Request Number: 20-00526727 • Address: 2704 HONDO AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00526727
Address
2704 HONDO AVE, DALLAS, TX, 75219
City Council District
2
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-20T15:26:47.000
Updated Date
2020-05-20T21:13:15.000
Closed Date
2020-05-20T15:26:47.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81171940854654000,-96.81929030337172000)
Unique Key
500t000000VDRkxAAH
20-00851633
Service Request Number: 20-00851633 • Address: 7000 WOFFORD DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00851633
Address
7000 WOFFORD DR, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-23T23:59:00.000
Status
Closed
Created Date
2020-08-20T13:09:08.000
Updated Date
2020-10-06T06:45:00.000
Closed Date
2020-08-20T13:09:08.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.76812439214884000,-96.69999548445180000)
Unique Key
500t000000YhcZoAAJ
20-00983688
Service Request Number: 20-00983688 • Address: 375 S FIELD ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
20-00983688
Address
375 S FIELD ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-29T00:59:00.000
Status
Closed
Created Date
2020-09-30T13:31:13.000
Updated Date
2020-10-06T08:24:08.000
Closed Date
2020-09-30T13:31:13.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77835080933163400,-96.80045625011917000)
Unique Key
500t000000ZkkHlAAJ
20-00851627
Service Request Number: 20-00851627 • Address: 7002 MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00851627
Address
7002 MILITARY PKWY, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-23T23:59:00.000
Status
Closed
Created Date
2020-08-20T13:07:57.000
Updated Date
2020-10-06T06:44:36.000
Closed Date
2020-08-20T13:07:57.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.77253031099934000,-96.69985832335087000)
Unique Key
500t000000YhcXxAAJ
20-00499986
Service Request Number: 20-00499986 • Address: 11499 MARSH LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00499986
Address
11499 MARSH LN, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-16T23:59:00.000
Status
Closed
Created Date
2020-05-14T10:09:35.000
Updated Date
2020-05-20T06:53:06.000
Closed Date
2020-05-14T10:09:35.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90524274049763000,-96.85632631832260000)
Unique Key
500t000000VCU9eAAH
20-00522914
Service Request Number: 20-00522914 • Address: 3004 DUTTON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00522914
Address
3004 DUTTON DR, DALLAS, TX, 75211
City Council District
1
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-20T07:59:47.000
Updated Date
2020-05-20T09:08:45.000
Closed Date
2020-05-20T07:59:47.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72534992880926000,-96.87037004069589000)
Unique Key
500t000000VDJyhAAH
20-00788835
Service Request Number: 20-00788835 • Address: 1011 RAIN FOREST DR, DALLAS • City Council District: 5
Service Request Number
20-00788835
Address
1011 RAIN FOREST DR, DALLAS
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-07-31T15:41:54.000
Updated Date
2020-10-06T06:39:19.000
Closed Date
2020-07-31T15:41:54.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.72901062749818000,-96.64297450254476000)
Unique Key
500t000000Xf7vAAAR
20-00510462
Service Request Number: 20-00510462 • Address: 3444 CRESTVIEW DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00510462
Address
3444 CRESTVIEW DR, DALLAS, TX, 75235
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-17T23:59:00.000
Status
In Progress
Created Date
2020-05-16T17:57:01.000
Updated Date
2020-05-20T17:00:13.000
Closed Date
2020-05-16T17:57:01.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82376047647218000,-96.82280862618295000)
Unique Key
500t000000VCqS4AAL
20-00524925
Service Request Number: 20-00524925 • Address: 9844 WITHAM ST, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00524925
Address
9844 WITHAM ST, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-20T11:51:07.000
Updated Date
2020-05-20T22:12:01.000
Closed Date
2020-05-20T11:51:07.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87503357315388500,-96.86164748057980000)
Unique Key
500t000000VDO2TAAX
20-00647509
Service Request Number: 20-00647509 • Address: 5817 ST MARKS CIR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00647509
Address
5817 ST MARKS CIR, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-26T23:59:00.000
Status
Closed
Created Date
2020-06-23T13:21:42.000
Updated Date
2020-06-24T14:35:28.000
Closed Date
2020-06-23T13:21:42.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88972022538525000,-96.80719872057354000)
Unique Key
500t000000VyGR7AAN
20-00524173
Service Request Number: 20-00524173 • Address: HILLCREST RD & ALPHA RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00524173
Address
HILLCREST RD & ALPHA RD, DALLAS, TX, 75240
City Council District
11
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-20T10:33:39.000
Updated Date
2020-05-20T11:48:27.000
Closed Date
2020-05-20T10:33:39.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93319259009560000,-96.78625128708200000)
Unique Key
500t000000VDMZ1AAP
20-00834546
Service Request Number: 20-00834546 • Address: 3402 MCBROOM ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00834546
Address
3402 MCBROOM ST, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-10T00:59:00.000
Status
In Progress
Created Date
2020-08-14T15:34:47.000
Updated Date
2020-10-06T10:11:49.000
Closed Date
2020-08-14T15:34:47.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78264089316906000,-96.87540783430550000)
Unique Key
500t000000XwLUWAA3
20-00527055
Service Request Number: 20-00527055 • Address: BALLYCASTLE DR & JOAQUIN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00527055
Address
BALLYCASTLE DR & JOAQUIN DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-20T15:58:48.000
Updated Date
2020-05-20T21:31:36.000
Closed Date
2020-05-20T15:58:48.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83786394263823600,-96.67291225984488000)
Unique Key
500t000000VDRFCAA5
20-00653818
Service Request Number: 20-00653818 • Address: 11754 FEATHERBROOK DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00653818
Address
11754 FEATHERBROOK DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-24T16:21:37.000
Updated Date
2020-06-25T02:31:40.000
Closed Date
2020-06-24T16:21:37.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85009971324023000,-96.66465154052334000)
Unique Key
500t000000VyW3UAAV
20-00787070
Service Request Number: 20-00787070 • Address: 2009 NEW HAVEN DR, DALLAS • City Council District: 5
Service Request Number
20-00787070
Address
2009 NEW HAVEN DR, DALLAS
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-07-31T11:28:41.000
Updated Date
2020-10-06T06:28:10.000
Closed Date
2020-07-31T11:28:41.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.74690292645425000,-96.64681386489971000)
Unique Key
500t000000Xf2bzAAB
20-00337467
Service Request Number: 20-00337467 • Address: PLANO RD & NEW CHURCH RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00337467
Address
PLANO RD & NEW CHURCH RD, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-04T23:59:00.000
Status
Closed
Created Date
2020-04-02T14:22:12.000
Updated Date
2020-05-20T05:26:40.000
Closed Date
2020-04-02T14:22:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88457380516340600,-96.70048042497860000)
Unique Key
500t000000TEnODAA1
20-00851703
Service Request Number: 20-00851703 • Address: 3900 ELVA AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00851703
Address
3900 ELVA AVE, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-23T23:59:00.000
Status
Closed
Created Date
2020-08-20T13:23:08.000
Updated Date
2020-10-06T06:46:05.000
Closed Date
2020-08-20T13:23:08.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.77108364384568500,-96.69756629867307000)
Unique Key
500t000000YhcquAAB
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