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311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
20-00779785
Service Request Number: 20-00779785 • Address: 2900 DON ST, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00779785
Address
2900 DON ST, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-29T13:57:35.000
Updated Date
2020-07-29T14:40:43.000
Closed Date
2020-07-29T13:57:35.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76101468786404000,-96.67656318242972000)
Unique Key
500t000000XeaGTAAZ
20-00523516
Service Request Number: 20-00523516 • Address: 9549 ELOISE ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00523516
Address
9549 ELOISE ST, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-22T23:59:00.000
Status
Closed
Created Date
2020-05-20T09:25:54.000
Updated Date
2020-05-20T14:35:58.000
Closed Date
2020-05-20T09:25:54.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73746980958178000,-96.65812384673320000)
Unique Key
500t000000VDLKKAA5
20-00526401
Service Request Number: 20-00526401 • Address: 7118 WILDGROVE AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00526401
Address
7118 WILDGROVE AVE, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-20T14:53:10.000
Updated Date
2020-05-20T17:58:25.000
Closed Date
2020-05-20T14:53:10.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81632673382634400,-96.73498543826153000)
Unique Key
500t000000VDR6xAAH
20-00523762
Service Request Number: 20-00523762 • Address: SINGLETON BLVD & N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00523762
Address
SINGLETON BLVD & N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-23T23:59:00.000
Status
Closed
Created Date
2020-05-20T09:51:45.000
Updated Date
2020-05-20T10:49:28.000
Closed Date
2020-05-20T09:51:45.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77882549639675600,-96.87392396096496000)
Unique Key
500t000000VDLluAAH
20-00525527
Service Request Number: 20-00525527 • Address: 2800 SCAMMEL DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00525527
Address
2800 SCAMMEL DR, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-20T13:09:24.000
Updated Date
2020-05-20T15:48:53.000
Closed Date
2020-05-20T13:09:24.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75893891368512000,-96.67723065140680000)
Unique Key
500t000000VDPMUAA5
20-00650002
Service Request Number: 20-00650002 • Address: 3311 PRINCESS LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00650002
Address
3311 PRINCESS LN, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-23T18:41:39.000
Updated Date
2020-06-24T05:39:49.000
Closed Date
2020-06-23T18:41:39.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89236999313930000,-96.86720079415903000)
Unique Key
500t000000VyMtFAAV
20-00651686
Service Request Number: 20-00651686 • Address: 21 LAKESIDE PARK, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00651686
Address
21 LAKESIDE PARK, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-24T11:29:20.000
Updated Date
2020-06-24T13:18:31.000
Closed Date
2020-06-24T11:29:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85994269600347000,-96.77394280840595000)
Unique Key
500t000000VyR2vAAF
20-00479188
Service Request Number: 20-00479188 • Address: 4528 VIA JAMES JACOB, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00479188
Address
4528 VIA JAMES JACOB, DALLAS, TX, 75211
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-10T23:59:00.000
Status
Closed
Created Date
2020-05-08T13:24:35.000
Updated Date
2020-05-20T18:27:54.000
Closed Date
2020-05-08T13:24:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73754367688647000,-96.89558625535880000)
Unique Key
500t000000VBMWYAA5
20-00507816
Service Request Number: 20-00507816 • Address: 2830 MERRELL RD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00507816
Address
2830 MERRELL RD, DALLAS, TX, 75229
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-17T23:59:00.000
Status
In Progress
Created Date
2020-05-15T15:11:26.000
Updated Date
2020-05-20T17:25:03.000
Closed Date
2020-05-15T15:11:26.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88642324382641000,-96.88297518855818000)
Unique Key
500t000000VClG6AAL
20-00781360
Service Request Number: 20-00781360 • Address: 8100 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00781360
Address
8100 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-01T23:59:00.000
Status
Closed
Created Date
2020-07-29T20:37:26.000
Updated Date
2020-07-29T21:39:39.000
Closed Date
2020-07-29T20:37:26.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73414256271664000,-96.68280735254912000)
Unique Key
500t000000XeflTAAR
20-00343056
Service Request Number: 20-00343056 • Address: GARLAND RD & OLD GATE LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00343056
Address
GARLAND RD & OLD GATE LN, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-04-03T16:44:17.000
Updated Date
2020-05-20T05:17:28.000
Closed Date
2020-04-03T16:44:17.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82849299587013500,-96.70863334586903000)
Unique Key
500t000000TExtBAAT
20-00290954
Service Request Number: 20-00290954 • Address: 3200 S BECKLEY AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00290954
Address
3200 S BECKLEY AVE, DALLAS, TX, 75224
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-03-21T16:24:17.000
Updated Date
2020-05-20T18:12:18.000
Closed Date
2020-03-21T16:24:17.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70586261638817400,-96.82292747659565000)
Unique Key
500t000000TDOGtAAP
20-00516112
Service Request Number: 20-00516112 • Address: 1002 NOLTE DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00516112
Address
1002 NOLTE DR, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-25T23:59:00.000
Status
Closed
Created Date
2020-05-18T16:07:31.000
Updated Date
2020-05-20T10:14:44.000
Closed Date
2020-05-18T16:07:31.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73399581576251000,-96.83896844068433000)
Unique Key
500t000000VD3Y5AAL
20-00524547
Service Request Number: 20-00524547 • Address: L B J FWY WB & ABRAMS RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00524547
Address
L B J FWY WB & ABRAMS RD, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-20T11:10:15.000
Updated Date
2020-05-20T11:20:23.000
Closed Date
2020-05-20T11:10:15.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91157630043876000,-96.73552559959955000)
Unique Key
500t000000VDNHXAA5
20-00778037
Service Request Number: 20-00778037 • Address: 7322 WALLACE ST, DALLAS • City Council District: 5
Service Request Number
20-00778037
Address
7322 WALLACE ST, DALLAS
City Council District
5
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-29T09:31:16.000
Updated Date
2020-07-29T13:38:13.000
Closed Date
2020-07-29T09:31:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73619264436354000,-96.69594136131634000)
Unique Key
500t000000XeTe8AAF
20-00641988
Service Request Number: 20-00641988 • Address: 8501 LULLWATER DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00641988
Address
8501 LULLWATER DR, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-25T23:59:00.000
Status
Closed
Created Date
2020-06-22T11:55:40.000
Updated Date
2020-06-24T16:04:49.000
Closed Date
2020-06-22T11:55:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86433724050477000,-96.70393751470777000)
Unique Key
500t000000Vy26fAAB
20-00984259
Service Request Number: 20-00984259 • Address: 5100 NAKOMA DR, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00984259
Address
5100 NAKOMA DR, DALLAS, TX, 75209
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-05T00:59:00.000
Status
Closed
Created Date
2020-09-30T14:51:55.000
Updated Date
2020-10-07T10:49:23.000
Closed Date
2020-09-30T14:51:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84018749159522000,-96.82367683050148000)
Unique Key
500t000000ZkmJeAAJ
20-00524530
Service Request Number: 20-00524530 • Address: 7310 CURRIN DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00524530
Address
7310 CURRIN DR, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-20T11:09:01.000
Updated Date
2020-05-20T14:51:12.000
Closed Date
2020-05-20T11:09:01.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89915712592916000,-96.77988135668545000)
Unique Key
500t000000VDNGKAA5
20-00518068
Service Request Number: 20-00518068 • Address: 2900 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00518068
Address
2900 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-21T23:59:00.000
Status
Closed
Created Date
2020-05-19T09:40:07.000
Updated Date
2020-05-20T18:16:19.000
Closed Date
2020-05-19T09:40:07.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77864663323859000,-96.86752961200870000)
Unique Key
500t000000VD8rkAAD
20-00978925
Service Request Number: 20-00978925 • Address: 8515 LAKEMONT DR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00978925
Address
8515 LAKEMONT DR, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-05T00:59:00.000
Status
Closed
Created Date
2020-09-29T12:23:05.000
Updated Date
2020-10-07T08:12:10.000
Closed Date
2020-09-29T12:23:05.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85505923611651000,-96.84255342269384000)
Unique Key
500t000000ZkUcdAAF
20-00788809
Service Request Number: 20-00788809 • Address: 1200 FRIENDSHIP DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00788809
Address
1200 FRIENDSHIP DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-07-31T15:39:18.000
Updated Date
2020-10-07T06:19:06.000
Closed Date
2020-07-31T15:39:18.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.73230235873340000,-96.64200808054188000)
Unique Key
500t000000Xf7kXAAR
20-00867956
Service Request Number: 20-00867956 • Address: 9800 BROCKBANK DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00867956
Address
9800 BROCKBANK DR, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-30T23:59:00.000
Status
Closed
Created Date
2020-08-25T17:46:03.000
Updated Date
2020-10-07T10:51:18.000
Closed Date
2020-08-25T17:46:03.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87065850728177500,-96.87528416023505000)
Unique Key
500t000000Yir4NAAR
20-00518029
Service Request Number: 20-00518029 • Address: 5801 JOYCE WAY, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00518029
Address
5801 JOYCE WAY, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-22T23:59:00.000
Status
In Progress
Created Date
2020-05-19T09:35:54.000
Updated Date
2020-05-20T08:03:02.000
Closed Date
2020-05-19T09:35:54.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87879892008424000,-96.80839660722869000)
Unique Key
500t000000VD8cMAAT
20-00798745
Service Request Number: 20-00798745 • Address: 3207 LINFIELD RD, DALLAS • City Council District: 4
Service Request Number
20-00798745
Address
3207 LINFIELD RD, DALLAS
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-07T23:59:00.000
Status
Closed
Created Date
2020-08-04T13:27:59.000
Updated Date
2020-10-07T06:17:10.000
Closed Date
2020-08-04T13:27:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71141239166719000,-96.76562603431564000)
Unique Key
500t000000YHYITAA5
20-00525438
Service Request Number: 20-00525438 • Address: FERGUSON RD & SAMUELL BLVD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00525438
Address
FERGUSON RD & SAMUELL BLVD, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-20T12:57:49.000
Updated Date
2020-05-20T14:53:20.000
Closed Date
2020-05-20T12:57:49.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79319728020410000,-96.72457200802750000)
Unique Key
500t000000VDP9fAAH
20-00980739
Service Request Number: 20-00980739 • Address: 2716 DALI DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00980739
Address
2716 DALI DR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-04T00:59:00.000
Status
Closed
Created Date
2020-09-29T16:39:40.000
Updated Date
2020-10-07T16:27:14.000
Closed Date
2020-09-29T16:39:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(33.00522120462396500,-96.86394993994789000)
Unique Key
500t000000ZkZsIAAV
20-00528070
Service Request Number: 20-00528070 • Address: 1600 W KIEST BLVD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00528070
Address
1600 W KIEST BLVD, DALLAS, TX, 75224
City Council District
4
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-20T23:31:45.000
Updated Date
2020-05-21T00:05:40.000
Closed Date
2020-05-20T23:31:45.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.70567964515135000,-96.84702322446977000)
Unique Key
500t000000VDX6IAAX
20-00522808
Service Request Number: 20-00522808 • Address: 3079 NORWALK AVE, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00522808
Address
3079 NORWALK AVE, DALLAS, TX, 75220
City Council District
2
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-20T06:52:02.000
Updated Date
2020-05-20T09:46:48.000
Closed Date
2020-05-20T06:52:02.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86014379596988000,-96.86965273722336000)
Unique Key
500t000000VDJakAAH
20-00653815
Service Request Number: 20-00653815 • Address: 9460 SPRINGWATER DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00653815
Address
9460 SPRINGWATER DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-24T13:02:38.000
Updated Date
2020-06-24T16:21:21.000
Closed Date
2020-06-24T13:02:38.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82161654365092600,-96.69396480426211000)
Unique Key
500t000000VyW3AAAV
20-00526513
Service Request Number: 20-00526513 • Address: 8403 LAKEMONT DR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00526513
Address
8403 LAKEMONT DR, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-19T14:49:06.000
Updated Date
2020-05-20T15:05:25.000
Closed Date
2020-05-19T14:49:06.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85373417532927000,-96.84245190112053000)
Unique Key
500t000000VDRMCAA5
20-00778606
Service Request Number: 20-00778606 • Address: 6215 YORKSHIRE DR, DALLAS • City Council District: 11
Service Request Number
20-00778606
Address
6215 YORKSHIRE DR, DALLAS
City Council District
11
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-29T09:28:53.000
Updated Date
2020-07-29T10:45:43.000
Closed Date
2020-07-29T09:28:53.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90310642661905000,-96.79966502274395000)
Unique Key
500t000000XeVhkAAF
20-00276175
Service Request Number: 20-00276175 • Address: 738 WOOD ST, DALLAS, TX, 75202 • City Council District: 2
Service Request Number
20-00276175
Address
738 WOOD ST, DALLAS, TX, 75202
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T06:33:08.000
Updated Date
2020-05-20T06:46:49.000
Closed Date
2020-03-18T06:33:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77698526385951000,-96.80506409153219000)
Unique Key
500t000000T5W6rAAF
20-00523973
Service Request Number: 20-00523973 • Address: 6200 SKILLMAN ST, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
20-00523973
Address
6200 SKILLMAN ST, DALLAS, TX, 75231
City Council District
9
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-19T11:43:19.000
Updated Date
2020-05-20T10:11:32.000
Closed Date
2020-05-19T11:43:19.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86330304133185000,-96.74774804372473000)
Unique Key
500t000000VDM9NAAX
20-00587210
Service Request Number: 20-00587210 • Address: 8515 LAKEMONT DR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00587210
Address
8515 LAKEMONT DR, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-10T23:59:00.000
Status
Closed
Created Date
2020-06-05T18:42:03.000
Updated Date
2020-10-07T08:19:55.000
Closed Date
2020-06-05T18:42:03.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85505923611651000,-96.84255342269384000)
Unique Key
500t000000VvoFHAAZ
20-00521890
Service Request Number: 20-00521890 • Address: 1726 YUCCA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00521890
Address
1726 YUCCA DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-21T23:59:00.000
Status
Closed
Created Date
2020-05-19T16:28:16.000
Updated Date
2020-05-20T05:40:14.000
Closed Date
2020-05-19T16:28:16.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74191167778537000,-96.69623515438800000)
Unique Key
500t000000VDGg6AAH
20-00524400
Service Request Number: 20-00524400 • Address: N CENTRAL EXPY SB & E MOCKINGBIRD LN, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00524400
Address
N CENTRAL EXPY SB & E MOCKINGBIRD LN, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-20T10:55:52.000
Updated Date
2020-05-20T11:12:18.000
Closed Date
2020-05-20T10:55:52.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83654011365454000,-96.77892339282602000)
Unique Key
500t000000VDN0gAAH
20-00499778
Service Request Number: 20-00499778 • Address: 18179 WHISPERING GABLES LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00499778
Address
18179 WHISPERING GABLES LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-16T23:59:00.000
Status
Closed
Created Date
2020-05-14T09:46:32.000
Updated Date
2020-05-20T18:18:12.000
Closed Date
2020-05-14T09:46:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99702927106941000,-96.84011155966436000)
Unique Key
500t000000VCTjvAAH
20-00524975
Service Request Number: 20-00524975 • Address: 2400 PEARSON DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00524975
Address
2400 PEARSON DR, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-20T11:57:54.000
Updated Date
2020-05-20T12:45:13.000
Closed Date
2020-05-20T11:57:54.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.81779993859698000,-96.74640480813606000)
Unique Key
500t000000VDO8vAAH
20-00289824
Service Request Number: 20-00289824 • Address: 3098 N STEMMONS FWY NB, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
20-00289824
Address
3098 N STEMMONS FWY NB, DALLAS, TX, 75247
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-03-21T08:14:54.000
Updated Date
2020-05-20T06:49:36.000
Closed Date
2020-03-21T08:14:54.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81217951555152000,-96.86120790798320000)
Unique Key
500t000000TDMivAAH
20-00511919
Service Request Number: 20-00511919 • Address: 3443 IVANDELL AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00511919
Address
3443 IVANDELL AVE, DALLAS, TX, 75211
City Council District
1
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-17T19:37:54.000
Updated Date
2020-05-20T10:56:47.000
Closed Date
2020-05-17T19:37:54.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73596028250408000,-96.87762080297772000)
Unique Key
500t000000VCspUAAT
20-00788819
Service Request Number: 20-00788819 • Address: 1206 FRIENDSHIP DR, DALLAS • City Council District: 5
Service Request Number
20-00788819
Address
1206 FRIENDSHIP DR, DALLAS
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-07-31T15:40:15.000
Updated Date
2020-10-07T06:19:38.000
Closed Date
2020-07-31T15:40:15.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.73252862062242500,-96.64208810162111000)
Unique Key
500t000000Xf7XAAAZ
20-00522973
Service Request Number: 20-00522973 • Address: HILLCREST RD & PRESTONSHIRE LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00522973
Address
HILLCREST RD & PRESTONSHIRE LN, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-16T18:19:39.000
Updated Date
2020-05-20T08:14:19.000
Closed Date
2020-05-16T18:19:39.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87571543609056000,-96.78686665217340000)
Unique Key
500t000000VDKAOAA5
20-00857310
Service Request Number: 20-00857310 • Address: WEBB CHAPEL EXT & LARGA DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00857310
Address
WEBB CHAPEL EXT & LARGA DR, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-26T23:59:00.000
Status
Closed
Created Date
2020-08-21T19:18:00.000
Updated Date
2020-10-07T10:57:39.000
Closed Date
2020-08-21T19:18:00.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86333306321121000,-96.86521719340709000)
Unique Key
500t000000YhvQlAAJ
20-00283888
Service Request Number: 20-00283888 • Address: 2821 CANARY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00283888
Address
2821 CANARY DR, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-03-19T15:10:43.000
Updated Date
2020-05-20T17:31:40.000
Closed Date
2020-03-19T15:10:43.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71446487776817000,-96.78175303442562000)
Unique Key
500t000000T5lGuAAJ
20-00520060
Service Request Number: 20-00520060 • Address: 2335 ALLEN ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00520060
Address
2335 ALLEN ST, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-21T23:59:00.000
Status
In Progress
Created Date
2020-05-19T13:08:48.000
Updated Date
2020-05-20T17:10:11.000
Closed Date
2020-05-19T13:08:48.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79686516823232000,-96.79756533284275000)
Unique Key
500t000000VDCozAAH
20-01004186
Service Request Number: 20-01004186 • Address: 1721 PERRYTON DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-01004186
Address
1721 PERRYTON DR, DALLAS, TX, 75224
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-05T14:21:48.000
Updated Date
2020-10-07T08:32:03.000
Closed Date
2020-08-05T14:21:48.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71423676658757500,-96.84883802566785000)
Unique Key
500t000000aRrN4AAK
20-00795192
Service Request Number: 20-00795192 • Address: 2700 E OVERTON RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00795192
Address
2700 E OVERTON RD, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-06T23:59:00.000
Status
Closed
Created Date
2020-08-03T14:51:46.000
Updated Date
2020-10-07T06:16:36.000
Closed Date
2020-08-03T14:51:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71165347830434000,-96.78407944866667000)
Unique Key
500t000000XfXzRAAV
20-00503807
Service Request Number: 20-00503807 • Address: 2446 FIVE MILE CIR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00503807
Address
2446 FIVE MILE CIR, DALLAS, TX, 75233
City Council District
3
Department
Public Works
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-14T19:47:38.000
Updated Date
2020-05-20T09:07:38.000
Closed Date
2020-05-14T19:47:38.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70368035210009000,-96.85865301849803000)
Unique Key
500t000000VCcEXAA1
20-00968667
Service Request Number: 20-00968667 • Address: 10580 WELCH RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00968667
Address
10580 WELCH RD, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-04T00:59:00.000
Status
Closed
Created Date
2020-09-25T14:28:29.000
Updated Date
2020-10-07T06:53:42.000
Closed Date
2020-09-25T14:28:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89063551882733000,-96.82959758790257000)
Unique Key
500t000000Zju3TAAR
20-00524558
Service Request Number: 20-00524558 • Address: 8403 LAKEMONT DR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00524558
Address
8403 LAKEMONT DR, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-19T14:49:06.000
Updated Date
2020-05-20T11:10:57.000
Closed Date
2020-05-19T14:49:06.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85373417532927000,-96.84245190112053000)
Unique Key
500t000000VDNIpAAP
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