311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
20-00766602
Service Request Number: 20-00766602 • Address: 2404 BLAYDON DR, DALLAS • City Council District: 7
Service Request Number
20-00766602
Address
2404 BLAYDON DR, DALLAS
City Council District
7
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-19T23:59:00.000
Status
Closed
Created Date
2020-07-25T11:51:50.000
Updated Date
2020-07-30T07:42:29.000
Closed Date
2020-07-25T11:51:50.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81136787287021400,-96.67508992160829000)
Unique Key
500t000000XdfUhAAJ
20-00778781
Service Request Number: 20-00778781 • Address: 3333 LEE PKWY, DALLAS • City Council District: 14
Service Request Number
20-00778781
Address
3333 LEE PKWY, DALLAS
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-01T23:59:00.000
Status
In Progress
Created Date
2020-07-29T11:11:47.000
Updated Date
2020-07-30T11:29:43.000
Closed Date
2020-07-29T11:11:47.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80947963352736000,-96.80541467783289000)
Unique Key
500t000000XeWEQAA3
20-00543807
Service Request Number: 20-00543807 • Address: 1653 RUSSELL GLEN LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00543807
Address
1653 RUSSELL GLEN LN, DALLAS, TX, 75232
City Council District
3
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-26T12:16:11.000
Updated Date
2020-05-26T12:26:34.000
Closed Date
2020-05-26T12:16:11.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67834726251122400,-96.84940099584664000)
Unique Key
500t000000VE5KAAA1
20-00785350
Service Request Number: 20-00785350 • Address: BELLEWOOD DR & FORESTRIDGE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00785350
Address
BELLEWOOD DR & FORESTRIDGE DR, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-30T17:46:18.000
Updated Date
2020-07-30T20:38:09.000
Closed Date
2020-07-30T17:46:18.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87327719449400000,-96.72330363004765000)
Unique Key
500t000000XevghAAB
20-00537221
Service Request Number: 20-00537221 • Address: MILITARY PKWY & LAWNVIEW AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00537221
Address
MILITARY PKWY & LAWNVIEW AVE, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-05-22T18:35:31.000
Updated Date
2020-05-26T14:28:43.000
Closed Date
2020-05-22T18:35:31.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77706686379704000,-96.71758478935239000)
Unique Key
500t000000VDrWvAAL
20-00770984
Service Request Number: 20-00770984 • Address: 12822 PANDORA DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00770984
Address
12822 PANDORA DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-20T23:59:00.000
Status
Closed
Created Date
2020-07-27T13:43:48.000
Updated Date
2020-07-30T09:18:21.000
Closed Date
2020-07-27T13:43:48.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87043529418460000,-96.68574142314344000)
Unique Key
500t000000Xe0EoAAJ
20-00785452
Service Request Number: 20-00785452 • Address: 3327 HIGH VISTA DR, DALLAS • City Council District: 6
Service Request Number
20-00785452
Address
3327 HIGH VISTA DR, DALLAS
City Council District
6
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-30T15:44:46.000
Updated Date
2020-07-30T22:23:32.000
Closed Date
2020-07-30T15:44:46.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91259775692019000,-96.86560989765978000)
Unique Key
500t000000Xew3fAAB
20-00457123
Service Request Number: 20-00457123 • Address: 3638 JUBILEE TRL, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00457123
Address
3638 JUBILEE TRL, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-24T23:59:00.000
Status
Closed
Created Date
2020-05-04T07:03:26.000
Updated Date
2020-05-26T19:06:34.000
Closed Date
2020-05-04T07:03:26.000
Outcome
Work Completed
Priority
High
Method Received Desc
Proactive
Lat Long Value
(32.90037341800998400,-96.85771385131454000)
Unique Key
500t000000VAdi9AAD
20-00541150
Service Request Number: 20-00541150 • Address: 3529 WHITEHALL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00541150
Address
3529 WHITEHALL DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-25T18:39:11.000
Updated Date
2020-05-26T11:13:38.000
Closed Date
2020-05-25T18:39:11.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90142511490050500,-96.86008128470830000)
Unique Key
500t000000VDybBAAT
20-00563958
Service Request Number: 20-00563958 • Address: 2235 ASHBY ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00563958
Address
2235 ASHBY ST, DALLAS, TX, 75204
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-26T23:59:00.000
Status
Closed
Created Date
2020-05-31T10:54:18.000
Updated Date
2020-07-30T15:16:08.000
Closed Date
2020-05-31T10:54:18.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80549391738815000,-96.78528604389369000)
Unique Key
500t000000Vup8CAAR
20-00543131
Service Request Number: 20-00543131 • Address: 3225 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00543131
Address
3225 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-26T09:07:55.000
Updated Date
2020-05-26T11:03:16.000
Closed Date
2020-05-26T09:07:55.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69883609628093500,-96.76341204481669000)
Unique Key
500t000000VE3kjAAD
20-00544377
Service Request Number: 20-00544377 • Address: 418 W CLARENDON DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00544377
Address
418 W CLARENDON DR, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-26T13:26:32.000
Updated Date
2020-05-26T15:31:54.000
Closed Date
2020-05-26T13:26:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73442360759826000,-96.82895893451014000)
Unique Key
500t000000VE6eQAAT
20-00183551
Service Request Number: 20-00183551 • Address: 4592 MAPLE AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00183551
Address
4592 MAPLE AVE, DALLAS, TX, 75219
City Council District
2
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-07T00:59:00.000
Status
Closed
Created Date
2020-02-21T17:54:28.000
Updated Date
2020-05-26T12:31:13.000
Closed Date
2020-02-21T17:54:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81252303503669000,-96.82381110512495000)
Unique Key
500t000000RlThSAAV
20-00456067
Service Request Number: 20-00456067 • Address: 809 WINSTON ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00456067
Address
809 WINSTON ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-03T11:33:02.000
Updated Date
2020-05-26T11:56:38.000
Closed Date
2020-05-03T11:33:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75150236779601000,-96.83556789880326000)
Unique Key
500t000000VAbPnAAL
20-00785405
Service Request Number: 20-00785405 • Address: 2321 CHART DR, DALLAS • City Council District: 7
Service Request Number
20-00785405
Address
2321 CHART DR, DALLAS
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-30T09:23:06.000
Updated Date
2020-07-30T21:19:55.000
Closed Date
2020-07-30T09:23:06.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80950753644738000,-96.70392330845051000)
Unique Key
500t000000XevrtAAB
20-00540554
Service Request Number: 20-00540554 • Address: 17861 MARY MARGARET ST, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00540554
Address
17861 MARY MARGARET ST, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-27T23:59:00.000
Status
In Progress
Created Date
2020-05-25T13:22:57.000
Updated Date
2020-05-26T07:08:37.000
Closed Date
2020-05-25T13:22:57.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99441624793567500,-96.86297687339516000)
Unique Key
500t000000VDxfzAAD
20-00528061
Service Request Number: 20-00528061 • Address: 1600 W KIEST BLVD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00528061
Address
1600 W KIEST BLVD, DALLAS, TX, 75224
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-23T23:59:00.000
Status
Closed
Created Date
2020-05-20T23:31:45.000
Updated Date
2020-05-26T19:14:05.000
Closed Date
2020-05-20T23:31:45.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.70567964515135000,-96.84702322446977000)
Unique Key
500t000000VDX4CAAX
20-00542556
Service Request Number: 20-00542556 • Address: 4965 IRVING BLVD, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
20-00542556
Address
4965 IRVING BLVD, DALLAS, TX, 75247
City Council District
6
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-26T10:02:35.000
Updated Date
2020-05-26T10:38:09.000
Closed Date
2020-05-26T10:02:35.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80752838743441000,-96.90147742616084000)
Unique Key
500t000000VE2aIAAT
20-00531766
Service Request Number: 20-00531766 • Address: 14608 OVERVIEW DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00531766
Address
14608 OVERVIEW DR, DALLAS, TX, 75254
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-23T23:59:00.000
Status
Closed
Created Date
2020-05-21T15:21:43.000
Updated Date
2020-05-26T12:37:02.000
Closed Date
2020-05-21T15:21:43.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.94796322183318400,-96.77201239102061000)
Unique Key
500t000000VDbbzAAD
20-00227630
Service Request Number: 20-00227630 • Address: 10141 ROSSER RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00227630
Address
10141 ROSSER RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-05T10:39:09.000
Updated Date
2020-05-26T11:40:22.000
Closed Date
2020-03-05T10:39:09.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88389287976448000,-96.84660598654207000)
Unique Key
500t000000SoB9LAAV
20-00544061
Service Request Number: 20-00544061 • Address: 6834 NORTH RIDGE DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00544061
Address
6834 NORTH RIDGE DR, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-26T12:49:07.000
Updated Date
2020-05-26T15:11:42.000
Closed Date
2020-05-26T12:49:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83022116479256000,-96.74365463679217000)
Unique Key
500t000000VE5x2AAD
20-00782491
Service Request Number: 20-00782491 • Address: 1827 N MONTCLAIR AVE, DALLAS • City Council District: 6
Service Request Number
20-00782491
Address
1827 N MONTCLAIR AVE, DALLAS
City Council District
6
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-30T10:34:03.000
Updated Date
2020-07-30T11:16:24.000
Closed Date
2020-07-30T10:34:03.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76931296082370000,-96.84476389913740000)
Unique Key
500t000000Xem8nAAB
20-00244447
Service Request Number: 20-00244447 • Address: 10949 QUAIL RUN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00244447
Address
10949 QUAIL RUN, DALLAS, TX, 75238
City Council District
10
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-01T23:59:00.000
Status
Closed
Created Date
2020-03-09T20:47:17.000
Updated Date
2020-05-26T11:54:50.000
Closed Date
2020-03-09T20:47:17.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87074695254663000,-96.69442129167346000)
Unique Key
500t000000T4UJ4AAN
20-00193462
Service Request Number: 20-00193462 • Address: FERGUSON RD & CREST RIDGE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00193462
Address
FERGUSON RD & CREST RIDGE DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-10T23:59:00.000
Status
Closed
Created Date
2020-02-25T13:37:54.000
Updated Date
2020-05-26T11:43:18.000
Closed Date
2020-02-25T13:37:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.83058676251807400,-96.67531945709946000)
Unique Key
500t000000RlsSfAAJ
20-00781313
Service Request Number: 20-00781313 • Address: 1030 N CENTRAL EXPY, DALLAS • City Council District: 14
Service Request Number
20-00781313
Address
1030 N CENTRAL EXPY, DALLAS
City Council District
14
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-07-29T19:55:21.000
Updated Date
2020-07-30T14:45:59.000
Closed Date
2020-07-29T19:55:21.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79271828233970000,-96.79176685910173000)
Unique Key
500t000000XefXHAAZ
20-00785284
Service Request Number: 20-00785284 • Address: W CLARENDON DR & S ADAMS AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00785284
Address
W CLARENDON DR & S ADAMS AVE, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-30T19:53:20.000
Updated Date
2020-07-30T22:55:37.000
Closed Date
2020-07-30T19:53:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73472637582078400,-96.83079812278600000)
Unique Key
500t000000XevSzAAJ
20-00781252
Service Request Number: 20-00781252 • Address: 7 FAIRMOUNT ST, DALLAS • City Council District: 14
Service Request Number
20-00781252
Address
7 FAIRMOUNT ST, DALLAS
City Council District
14
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-07-29T19:12:17.000
Updated Date
2020-07-30T06:55:42.000
Closed Date
2020-07-29T19:12:17.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79315226560371000,-96.79865365207802000)
Unique Key
500t000000XefDZAAZ
20-00543674
Service Request Number: 20-00543674 • Address: 6120 CHALLEDON LN, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00543674
Address
6120 CHALLEDON LN, DALLAS, TX, 75211
City Council District
6
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-26T10:26:36.000
Updated Date
2020-05-26T12:00:57.000
Closed Date
2020-05-26T10:26:36.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73522151176380400,-96.92747925939261000)
Unique Key
500t000000VE4vCAAT
20-00435809
Service Request Number: 20-00435809 • Address: BENARES DR & HIGH POINT CIR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00435809
Address
BENARES DR & HIGH POINT CIR, DALLAS, TX, 75243
City Council District
10
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-06T23:59:00.000
Status
Closed
Created Date
2020-04-28T09:58:15.000
Updated Date
2020-05-26T11:36:30.000
Closed Date
2020-04-28T09:58:15.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91564675776327000,-96.76117652602606000)
Unique Key
500t000000UDFM3AAP
20-00244005
Service Request Number: 20-00244005 • Address: 7325 ROSEMONT RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00244005
Address
7325 ROSEMONT RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-01T23:59:00.000
Status
Closed
Created Date
2020-03-09T17:08:53.000
Updated Date
2020-05-26T12:28:10.000
Closed Date
2020-03-09T17:08:53.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72655659730093000,-96.69628312527077000)
Unique Key
500t000000T4TMgAAN
20-00542922
Service Request Number: 20-00542922 • Address: 2630 IDAHO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00542922
Address
2630 IDAHO AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-26T10:41:24.000
Updated Date
2020-05-26T10:55:11.000
Closed Date
2020-05-26T10:41:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71618020101001000,-96.81205703773446000)
Unique Key
500t000000VE317AAD
20-00239094
Service Request Number: 20-00239094 • Address: MIDWAY RD & FOREST LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00239094
Address
MIDWAY RD & FOREST LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-09T06:54:55.000
Updated Date
2020-05-26T11:53:53.000
Closed Date
2020-03-09T06:54:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90946929070225000,-96.83835230693832000)
Unique Key
500t000000T4KcuAAF
20-00542557
Service Request Number: 20-00542557 • Address: 11518 FEATHERBROOK DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00542557
Address
11518 FEATHERBROOK DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-26T10:02:44.000
Updated Date
2020-05-26T13:34:20.000
Closed Date
2020-05-26T10:02:44.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84980956903163500,-96.65733272549261000)
Unique Key
500t000000VE2aNAAT
20-00781744
Service Request Number: 20-00781744 • Address: 7203 LOST CANYON DR, DALLAS • City Council District: 3
Service Request Number
20-00781744
Address
7203 LOST CANYON DR, DALLAS
City Council District
3
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-30T08:32:54.000
Updated Date
2020-07-30T10:20:45.000
Closed Date
2020-07-30T08:32:54.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64064926192807500,-96.95003909156482000)
Unique Key
500t000000XejFJAAZ
20-00546549
Service Request Number: 20-00546549 • Address: 4433 RAWLINS ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00546549
Address
4433 RAWLINS ST, DALLAS, TX, 75219
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-26T14:17:30.000
Updated Date
2020-05-26T18:05:38.000
Closed Date
2020-05-26T14:17:30.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81745297507086400,-96.81399299799091000)
Unique Key
500t000000VEBNfAAP
20-00213209
Service Request Number: 20-00213209 • Address: 10141 ROSSER RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00213209
Address
10141 ROSSER RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-03-02T08:02:40.000
Updated Date
2020-05-26T11:39:29.000
Closed Date
2020-03-02T08:02:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88389287976448000,-96.84660598654207000)
Unique Key
500t000000SnZNMAA3
20-00538962
Service Request Number: 20-00538962 • Address: 4154 E OVERTON RD, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-00538962
Address
4154 E OVERTON RD, DALLAS, TX, 75216
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-27T23:59:00.000
Status
Closed
Created Date
2020-05-24T06:14:36.000
Updated Date
2020-05-26T10:36:08.000
Closed Date
2020-05-24T06:14:36.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72440637005760000,-96.76055139851738000)
Unique Key
500t000000VDuipAAD
20-00546342
Service Request Number: 20-00546342 • Address: 8823 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00546342
Address
8823 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-26T09:46:36.000
Updated Date
2020-05-26T16:54:11.000
Closed Date
2020-05-26T09:46:36.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71973723177608000,-96.66824132385854000)
Unique Key
500t000000VEAjuAAH
20-00781016
Service Request Number: 20-00781016 • Address: 2318 REXLAWN DR, DALLAS • City Council District: 5
Service Request Number
20-00781016
Address
2318 REXLAWN DR, DALLAS
City Council District
5
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-22T23:59:00.000
Status
Closed
Created Date
2020-07-29T17:10:41.000
Updated Date
2020-07-30T11:56:54.000
Closed Date
2020-07-29T17:10:41.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75401750485370000,-96.69805542731750000)
Unique Key
500t000000Xee4BAAR
20-00319622
Service Request Number: 20-00319622 • Address: 300 N HILL AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-00319622
Address
300 N HILL AVE, DALLAS, TX, 75246
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-29T23:59:00.000
Status
Closed
Created Date
2020-03-29T20:08:23.000
Updated Date
2020-05-26T05:45:25.000
Closed Date
2020-03-29T20:08:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78901603329538000,-96.77325490012370000)
Unique Key
500t000000TEET4AAP
20-00457053
Service Request Number: 20-00457053 • Address: 1806 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00457053
Address
1806 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-16T23:59:00.000
Status
Closed
Created Date
2020-05-04T00:24:14.000
Updated Date
2020-05-26T12:04:41.000
Closed Date
2020-05-04T00:24:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72620104761721000,-96.81429610898849000)
Unique Key
500t000000VAd1nAAD
20-00769702
Service Request Number: 20-00769702 • Address: RESTLAND RD & GREENVILLE AVE, DALLAS, TX, 75081 • City Council District: 10
Service Request Number
20-00769702
Address
RESTLAND RD & GREENVILLE AVE, DALLAS, TX, 75081
City Council District
10
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-10T23:59:00.000
Status
Closed
Created Date
2020-07-27T10:22:28.000
Updated Date
2020-07-30T13:39:50.000
Closed Date
2020-07-27T10:22:28.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.92309600088983000,-96.74039489124581000)
Unique Key
500t000000XduQbAAJ
20-00542043
Service Request Number: 20-00542043 • Address: 3225 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00542043
Address
3225 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-28T23:59:00.000
Status
Closed
Created Date
2020-05-26T09:07:55.000
Updated Date
2020-05-26T13:11:45.000
Closed Date
2020-05-26T09:07:55.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69883609628093500,-96.76341204481669000)
Unique Key
500t000000VE1STAA1
20-00543429
Service Request Number: 20-00543429 • Address: 3216 TOWER TRL, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00543429
Address
3216 TOWER TRL, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-28T23:59:00.000
Status
In Progress
Created Date
2020-05-26T11:33:54.000
Updated Date
2020-05-26T14:05:42.000
Closed Date
2020-05-26T11:33:54.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90570443296545000,-96.86985375512741000)
Unique Key
500t000000VE4TEAA1
20-00205685
Service Request Number: 20-00205685 • Address: 10082 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00205685
Address
10082 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-16T23:59:00.000
Status
Closed
Created Date
2020-02-27T20:37:34.000
Updated Date
2020-05-26T11:42:31.000
Closed Date
2020-02-27T20:37:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82932554221020000,-96.67555656020183000)
Unique Key
500t000000RmLV5AAN
20-00156045
Service Request Number: 20-00156045 • Address: BONNIE VIEW RD & PORT BLVD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00156045
Address
BONNIE VIEW RD & PORT BLVD, DALLAS, TX, 75241
City Council District
8
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-02-14T11:03:07.000
Updated Date
2020-05-26T11:20:53.000
Closed Date
2020-02-14T11:03:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65176942795735500,-96.75086184304070000)
Unique Key
500t000000RkQ11AAF
20-00213302
Service Request Number: 20-00213302 • Address: S COCKRELL HILL RD & WOOD VALLEY DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00213302
Address
S COCKRELL HILL RD & WOOD VALLEY DR, DALLAS, TX, 75211
City Council District
3
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-16T23:59:00.000
Status
Closed
Created Date
2020-03-02T08:50:32.000
Updated Date
2020-05-26T12:29:33.000
Closed Date
2020-03-02T08:50:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71639609297589000,-96.89150560423130000)
Unique Key
500t000000SnZg9AAF
20-00191284
Service Request Number: 20-00191284 • Address: 1156 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00191284
Address
1156 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-10T23:59:00.000
Status
Closed
Created Date
2020-02-25T00:21:14.000
Updated Date
2020-05-26T12:03:04.000
Closed Date
2020-02-25T00:21:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70584379322518000,-96.80807294803174000)
Unique Key
500t000000RlmBiAAJ
20-00534984
Service Request Number: 20-00534984 • Address: 5825 WILLIAMSTOWN RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00534984
Address
5825 WILLIAMSTOWN RD, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-24T23:59:00.000
Status
Closed
Created Date
2020-05-22T12:15:42.000
Updated Date
2020-05-26T11:34:46.000
Closed Date
2020-05-22T12:15:42.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91547967050966000,-96.80881141597222000)
Unique Key
500t000000VDmzZAAT
20-00495383
Service Request Number: 20-00495383 • Address: MCKINNEY AVE & MONTICELLO AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-00495383
Address
MCKINNEY AVE & MONTICELLO AVE, DALLAS, TX, 75205
City Council District
14
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-13T11:13:04.000
Updated Date
2020-05-26T11:38:25.000
Closed Date
2020-05-13T11:13:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82688717606859500,-96.78534830572840000)
Unique Key
500t000000VCJt1AAH