311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
20-00417971
Service Request Number: 20-00417971 • Address: 2554 CREST RIDGE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00417971
Address
2554 CREST RIDGE DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-04-23T10:04:39.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-04-23T10:04:39.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83029260342864600,-96.67118029341180000)
Unique Key
500t000000UChvCAAT
20-00347640
Service Request Number: 20-00347640 • Address: HILLCREST RD & LA MANGA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00347640
Address
HILLCREST RD & LA MANGA DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-28T14:25:04.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-03-28T14:25:04.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97078577241839000,-96.78421152679788000)
Unique Key
500t000000TF7J8AAL
20-00569297
Service Request Number: 20-00569297 • Address: 5407 MELROSE AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00569297
Address
5407 MELROSE AVE, DALLAS, TX, 75206
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-04T23:59:00.000
Status
Closed
Created Date
2020-06-01T21:28:22.000
Updated Date
2020-07-12T01:06:36.000
Closed Date
2020-06-01T21:28:22.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81541304251409000,-96.77715702759137000)
Unique Key
500t000000Vv2prAAB
20-00514739
Service Request Number: 20-00514739 • Address: 2812 LINFIELD RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00514739
Address
2812 LINFIELD RD, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-20T23:59:00.000
Status
Closed
Created Date
2020-05-18T13:44:34.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-05-18T13:44:34.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70664245860774600,-96.77435137088067000)
Unique Key
500t000000VD0gGAAT
20-00660400
Service Request Number: 20-00660400 • Address: 1415 PRICHARD LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00660400
Address
1415 PRICHARD LN, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-31T23:59:00.000
Status
Closed
Created Date
2020-06-26T11:18:00.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-06-26T11:18:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73718919646629600,-96.68627623878155000)
Unique Key
500t000000Wvc9PAAR
19-01312843
Service Request Number: 19-01312843 • Address: OZONA ST & E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01312843
Address
OZONA ST & E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-11-12T00:59:00.000
Status
Closed (Transferred)
Created Date
2019-11-10T08:44:06.000
Updated Date
2020-07-12T01:07:39.000
Closed Date
2019-11-10T08:44:06.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71946028523398000,-96.79602810807765000)
Unique Key
500t000000ObO3lAAF
19-01329015
Service Request Number: 19-01329015 • Address: 14285 NOEL RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
19-01329015
Address
14285 NOEL RD, DALLAS, TX, 75254
City Council District
11
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-11-29T00:59:00.000
Status
Closed
Created Date
2019-11-14T12:00:29.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2019-11-14T12:00:29.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.94308712700977500,-96.81826908673872000)
Unique Key
500t000000ObyGBAAZ
20-00552595
Service Request Number: 20-00552595 • Address: 849 W KIEST BLVD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00552595
Address
849 W KIEST BLVD, DALLAS, TX, 75224
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-05-28T08:04:21.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-05-28T08:04:21.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70589288361995000,-96.83740329960236000)
Unique Key
500t000000VERuwAAH
20-00286592
Service Request Number: 20-00286592 • Address: 10308 SANDRA LYNN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00286592
Address
10308 SANDRA LYNN DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-03-20T11:09:00.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-03-20T11:09:00.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83791849576853400,-96.65616896870812000)
Unique Key
500t000000TDH50AAH
20-00252111
Service Request Number: 20-00252111 • Address: 2412 LANERI AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00252111
Address
2412 LANERI AVE, DALLAS, TX, 75206
City Council District
2
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-11T12:56:09.000
Updated Date
2020-07-12T01:09:16.000
Closed Date
2020-03-11T12:56:09.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81847420711181000,-96.77986537075317000)
Unique Key
500t000000T4khJAAR
19-01249278
Service Request Number: 19-01249278 • Address: 14023 HIGHMARK SQ, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
19-01249278
Address
14023 HIGHMARK SQ, DALLAS, TX, 75254
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-26T00:59:00.000
Status
Closed
Created Date
2019-10-23T12:46:43.000
Updated Date
2020-07-12T01:06:36.000
Closed Date
2019-10-23T12:46:43.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.93998010603276000,-96.80308140162943000)
Unique Key
500t000000NaNfyAAF
20-00549040
Service Request Number: 20-00549040 • Address: 884 BERKINSHIRE DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00549040
Address
884 BERKINSHIRE DR, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-05-27T11:28:49.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-05-27T11:28:49.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84743662161372400,-96.70453433706646000)
Unique Key
500t000000VEI8oAAH
19-01189588
Service Request Number: 19-01189588 • Address: 310 S SEAGOVILLE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
19-01189588
Address
310 S SEAGOVILLE RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-10T00:59:00.000
Status
Closed
Created Date
2019-10-07T11:01:54.000
Updated Date
2020-07-12T01:07:14.000
Closed Date
2019-10-07T11:01:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70913307697671000,-96.65899953189025000)
Unique Key
500t000000N4iRiAAJ
20-00160427
Service Request Number: 20-00160427 • Address: 3038 N WALTON WALKER BLVD NB, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00160427
Address
3038 N WALTON WALKER BLVD NB, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-02-20T00:59:00.000
Status
Closed
Created Date
2020-02-15T17:27:56.000
Updated Date
2020-07-12T01:08:48.000
Closed Date
2020-02-15T17:27:56.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77903440222666000,-96.91695892348568000)
Unique Key
500t000000RkYiPAAV
20-00699761
Service Request Number: 20-00699761 • Address: 1643 E JEFFERSON BLVD, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
20-00699761
Address
1643 E JEFFERSON BLVD, DALLAS, TX, 75203
City Council District
1
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-27T23:59:00.000
Status
Closed
Created Date
2020-07-07T13:21:48.000
Updated Date
2020-07-12T01:03:17.000
Closed Date
2020-07-07T13:21:48.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76054621249043000,-96.81300266301258000)
Unique Key
500t000000WxJr2AAF
19-01191841
Service Request Number: 19-01191841 • Address: 1203 S HARWOOD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
19-01191841
Address
1203 S HARWOOD ST, DALLAS, TX, 75201
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-10T00:59:00.000
Status
Closed
Created Date
2019-10-07T16:20:21.000
Updated Date
2020-07-12T01:07:09.000
Closed Date
2019-10-07T16:20:21.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77583699373972000,-96.78913184901387000)
Unique Key
500t000000N4trNAAR
20-00180315
Service Request Number: 20-00180315 • Address: 6815 AMERICAN WAY, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00180315
Address
6815 AMERICAN WAY, DALLAS, TX, 75237
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-02-21T10:56:33.000
Updated Date
2020-07-12T01:06:47.000
Closed Date
2020-02-21T10:56:33.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.66591968757185000,-96.88418537388304000)
Unique Key
500t000000RlMlrAAF
20-00073889
Service Request Number: 20-00073889 • Address: 3141 GREGG LN, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00073889
Address
3141 GREGG LN, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-31T00:59:00.000
Status
Closed
Created Date
2020-01-23T10:25:37.000
Updated Date
2020-07-12T01:09:16.000
Closed Date
2020-01-23T10:25:37.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67760572167373600,-96.76977446125491000)
Unique Key
500t000000R3PndAAF
20-00556828
Service Request Number: 20-00556828 • Address: 957 SEALE ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00556828
Address
957 SEALE ST, DALLAS, TX, 75208
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-05-28T17:53:51.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-05-28T17:53:51.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77143573075030500,-96.83739250626303000)
Unique Key
500t000000VuZEwAAN
20-00220283
Service Request Number: 20-00220283 • Address: 214 STELLARIGA PL, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
20-00220283
Address
214 STELLARIGA PL, DALLAS, TX, 75203
City Council District
1
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-26T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-03-03T14:15:47.000
Updated Date
2020-07-12T01:09:04.000
Closed Date
2020-03-03T14:15:47.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74916632456914600,-96.81780474185021000)
Unique Key
500t000000SnqiNAAR
20-00322989
Service Request Number: 20-00322989 • Address: 5015 WANETA DR, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00322989
Address
5015 WANETA DR, DALLAS, TX, 75209
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-01T23:59:00.000
Status
Closed
Created Date
2020-03-30T14:30:19.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-03-30T14:30:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83961105310506000,-96.82600091237533000)
Unique Key
500t000000TELZiAAP
19-01283686
Service Request Number: 19-01283686 • Address: 3300 REAGAN ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
19-01283686
Address
3300 REAGAN ST, DALLAS, TX, 75219
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-04T00:59:00.000
Status
Closed
Created Date
2019-11-01T16:28:26.000
Updated Date
2020-07-12T01:06:36.000
Closed Date
2019-11-01T16:28:26.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81101154123163600,-96.80872346839944000)
Unique Key
500t000000NvA0sAAF
20-00596529
Service Request Number: 20-00596529 • Address: 7072 DALLAS NORTH TOLLWAY NB, UNIVERSITY PARK, TX, 75205 • City Council District: 13
Service Request Number
20-00596529
Address
7072 DALLAS NORTH TOLLWAY NB, UNIVERSITY PARK, TX, 75205
City Council District
13
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-29T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-06-09T11:45:40.000
Updated Date
2020-07-12T01:03:21.000
Closed Date
2020-06-09T11:45:40.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84374113044058000,-96.81400921237046000)
Unique Key
500t000000VwBFrAAN
20-00034139
Service Request Number: 20-00034139 • Address: 5600 S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00034139
Address
5600 S HAMPTON RD, DALLAS, TX, 75232
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-16T23:59:00.000
Status
Closed
Created Date
2020-01-11T12:04:05.000
Updated Date
2020-07-12T01:06:40.000
Closed Date
2020-01-11T12:04:05.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67897982010925500,-96.85679855485046000)
Unique Key
500t000000Q0k07AAB
20-00480650
Service Request Number: 20-00480650 • Address: CHEVY CHASE AVE & TURTLE CREEK BLVD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00480650
Address
CHEVY CHASE AVE & TURTLE CREEK BLVD, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-11T23:59:00.000
Status
Closed
Created Date
2020-05-08T16:22:35.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-05-08T16:22:35.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87155086642470500,-96.78978895837295000)
Unique Key
500t000000VBP1cAAH
20-00372675
Service Request Number: 20-00372675 • Address: 7207 CORONADO AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00372675
Address
7207 CORONADO AVE, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-22T23:59:00.000
Status
Closed
Created Date
2020-04-12T14:49:55.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-04-12T14:49:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81089457872476000,-96.73457381558840000)
Unique Key
500t000000TFpL4AAL
20-00582120
Service Request Number: 20-00582120 • Address: 7305 BRENNANS DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00582120
Address
7305 BRENNANS DR, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-07T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-06-04T15:48:38.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-06-04T15:48:38.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83967910928592500,-96.73544973600906000)
Unique Key
500t000000VvbEOAAZ
20-00249605
Service Request Number: 20-00249605 • Address: 3100 REAGAN ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00249605
Address
3100 REAGAN ST, DALLAS, TX, 75219
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-11T00:34:09.000
Updated Date
2020-07-12T01:07:45.000
Closed Date
2020-03-11T00:34:09.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81008110102227000,-96.80998785287171000)
Unique Key
500t000000T4fPuAAJ
20-00205998
Service Request Number: 20-00205998 • Address: LINDELL AVE & MATILDA ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00205998
Address
LINDELL AVE & MATILDA ST, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-01T00:59:00.000
Status
Closed
Created Date
2020-02-28T08:36:24.000
Updated Date
2020-07-12T01:08:48.000
Closed Date
2020-02-28T08:36:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80892549634026000,-96.76853866844720000)
Unique Key
500t000000RmN9AAAV
20-00499935
Service Request Number: 20-00499935 • Address: 5100 KEENELAND PKWY, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00499935
Address
5100 KEENELAND PKWY, DALLAS, TX, 75211
City Council District
3
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-06T23:59:00.000
Status
Closed
Created Date
2020-05-14T10:03:12.000
Updated Date
2020-07-12T01:09:00.000
Closed Date
2020-05-14T10:03:12.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73195492941258000,-96.91262464568340000)
Unique Key
500t000000VCTxyAAH
20-00159008
Service Request Number: 20-00159008 • Address: 2761 N HENDERSON AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00159008
Address
2761 N HENDERSON AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-02-14T17:32:38.000
Updated Date
2020-07-12T01:09:04.000
Closed Date
2020-02-14T17:32:38.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81881711570528600,-96.78316182222538000)
Unique Key
500t000000RkVqJAAV
20-00356197
Service Request Number: 20-00356197 • Address: 2607 DAYBREAK DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00356197
Address
2607 DAYBREAK DR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-07T19:11:30.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-04-07T19:11:30.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99178935393720000,-96.86909928037102000)
Unique Key
500t000000TFMQLAA5
20-00237365
Service Request Number: 20-00237365 • Address: S COCKRELL HILL RD & W CAMP WISDOM RD, DALLAS, TX, 75236 • Department: Public Works
Service Request Number
20-00237365
Address
S COCKRELL HILL RD & W CAMP WISDOM RD, DALLAS, TX, 75236
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-08T23:59:00.000
Status
Closed
Created Date
2020-03-07T15:45:21.000
Updated Date
2020-07-12T01:07:45.000
Closed Date
2020-03-07T15:45:21.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66205293267583000,-96.89130597169269000)
Unique Key
500t000000SnU6dAAF
20-00129387
Service Request Number: 20-00129387 • Address: 7198 BOB O LINK DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00129387
Address
7198 BOB O LINK DR, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-28T00:59:00.000
Status
Closed
Created Date
2020-02-07T11:05:28.000
Updated Date
2020-07-12T01:03:21.000
Closed Date
2020-02-07T11:05:28.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83492622017428000,-96.73609190248558000)
Unique Key
500t000000R5Y3UAAV
19-01442038
Service Request Number: 19-01442038 • Address: ELSIE FAYE HEGGINS ST & S MALCOLM X BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
19-01442038
Address
ELSIE FAYE HEGGINS ST & S MALCOLM X BLVD, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-12-19T00:59:00.000
Status
Closed
Created Date
2019-12-17T13:48:54.000
Updated Date
2020-07-12T01:07:33.000
Closed Date
2019-12-17T13:48:54.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75610882143835000,-96.75307231450215000)
Unique Key
500t000000PxkFiAAJ
20-00002962
Service Request Number: 20-00002962 • Address: 9270 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-00002962
Address
9270 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-07T00:59:00.000
Status
Closed
Created Date
2020-01-02T12:47:34.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-01-02T12:47:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87844271063678000,-96.73296100582877000)
Unique Key
500t000000Pzc2cAAB
20-00661099
Service Request Number: 20-00661099 • Address: MAYBETH ST & LEATH ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00661099
Address
MAYBETH ST & LEATH ST, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-26T10:06:18.000
Updated Date
2020-07-12T01:07:45.000
Closed Date
2020-06-26T10:06:18.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78873264334169000,-96.90352727403214000)
Unique Key
500t000000WvdopAAB
20-00673083
Service Request Number: 20-00673083 • Address: 12482 ABRAMS RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00673083
Address
12482 ABRAMS RD, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-01T23:59:00.000
Status
Closed
Created Date
2020-06-30T09:44:46.000
Updated Date
2020-07-12T01:07:25.000
Closed Date
2020-06-30T09:44:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91664546557650000,-96.73531734067475000)
Unique Key
500t000000Ww4eGAAR
20-00143712
Service Request Number: 20-00143712 • Address: 4211 PRESCOTT AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00143712
Address
4211 PRESCOTT AVE, DALLAS, TX, 75219
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-02-11T15:03:46.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-02-11T15:03:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82174907777451000,-96.80408909868339000)
Unique Key
500t000000RjvspAAB
19-01195867
Service Request Number: 19-01195867 • Address: HOMER ST & GOODWIN AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
19-01195867
Address
HOMER ST & GOODWIN AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-11T00:59:00.000
Status
Closed
Created Date
2019-10-08T15:30:52.000
Updated Date
2020-07-12T01:06:36.000
Closed Date
2019-10-08T15:30:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82347117745259600,-96.78235923615078000)
Unique Key
500t000000N5EmJAAV
20-00484445
Service Request Number: 20-00484445 • Address: 1608 VATICAN LN, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00484445
Address
1608 VATICAN LN, DALLAS, TX, 75224
City Council District
4
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-12T23:59:00.000
Status
Closed
Created Date
2020-05-11T09:46:36.000
Updated Date
2020-07-12T01:07:25.000
Closed Date
2020-05-11T09:46:36.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69376091033652000,-96.84861532413580000)
Unique Key
500t000000VBuIjAAL
19-01482752
Service Request Number: 19-01482752 • Address: 3514 WALDORF DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
19-01482752
Address
3514 WALDORF DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-06T00:59:00.000
Status
Closed
Created Date
2019-12-30T17:41:03.000
Updated Date
2020-07-12T01:06:50.000
Closed Date
2019-12-30T17:41:03.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89702141087525400,-96.86177811153017000)
Unique Key
500t000000PzMCzAAN
20-00077943
Service Request Number: 20-00077943 • Address: 5892 JUNIUS ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00077943
Address
5892 JUNIUS ST, DALLAS, TX, 75214
City Council District
14
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-01-24T00:53:03.000
Updated Date
2020-07-12T01:09:04.000
Closed Date
2020-01-24T00:53:03.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80820622623881000,-96.75649269382290000)
Unique Key
500t000000R3YJWAA3
20-00323054
Service Request Number: 20-00323054 • Address: 10212 DENTON DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00323054
Address
10212 DENTON DR, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-30T14:39:13.000
Updated Date
2020-07-12T01:07:45.000
Closed Date
2020-03-30T14:39:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86203332037677400,-96.87858621994090000)
Unique Key
500t000000TELe0AAH
20-00601322
Service Request Number: 20-00601322 • Address: 13370 NOEL RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00601322
Address
13370 NOEL RD, DALLAS, TX, 75240
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-06T08:14:26.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-06-06T08:14:26.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93018253116389000,-96.81793376946317000)
Unique Key
500t000000VwNdzAAF
20-00268498
Service Request Number: 20-00268498 • Address: 5016 MILAM ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00268498
Address
5016 MILAM ST, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-16T13:14:57.000
Updated Date
2020-07-12T01:08:48.000
Closed Date
2020-03-16T13:14:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.81690184005503000,-96.78638396985431000)
Unique Key
500t000000T5HHkAAN
20-00556641
Service Request Number: 20-00556641 • Address: 6512 GLESMAN ST, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00556641
Address
6512 GLESMAN ST, DALLAS, TX, 75232
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-05-28T16:57:20.000
Updated Date
2020-07-12T01:06:50.000
Closed Date
2020-05-28T16:57:20.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66907787603087600,-96.83014928948953000)
Unique Key
500t000000VuYlVAAV
19-01220536
Service Request Number: 19-01220536 • Address: 5332 RAVINE DR, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
19-01220536
Address
5332 RAVINE DR, DALLAS, TX, 75220
City Council District
13
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-08T00:59:00.000
Status
Closed
Created Date
2019-10-15T15:25:08.000
Updated Date
2020-07-12T01:09:00.000
Closed Date
2019-10-15T15:25:08.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87241482692069000,-96.81697195525041000)
Unique Key
500t000000NWFavAAH
20-00483253
Service Request Number: 20-00483253 • Address: 4030 WESTERN ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00483253
Address
4030 WESTERN ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-05-10T17:44:19.000
Updated Date
2020-07-12T01:09:00.000
Closed Date
2020-05-10T17:44:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72989724237532000,-96.88563544283590000)
Unique Key
500t000000VBrFYAA1
19-01205515
Service Request Number: 19-01205515 • Address: 5907 ROYAL CREST DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
19-01205515
Address
5907 ROYAL CREST DR, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-10-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2019-10-10T16:28:16.000
Updated Date
2020-07-12T01:07:45.000
Closed Date
2019-10-10T16:28:16.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89959978546643000,-96.80724384894977000)
Unique Key
500t000000N63RqAAJ