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311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
20-00254033
Service Request Number: 20-00254033 • Address: 3803 TEXAS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00254033
Address
3803 TEXAS DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-11T16:56:20.000
Updated Date
2020-05-27T15:27:31.000
Closed Date
2020-03-11T16:56:20.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72342595194198000,-96.88203940428542000)
Unique Key
500t000000T4o0dAAB
20-00238685
Service Request Number: 20-00238685 • Address: GREENVILLE AVE & ROYAL LN, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-00238685
Address
GREENVILLE AVE & ROYAL LN, DALLAS, TX, 75231
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-09T23:59:00.000
Status
Closed
Created Date
2020-03-08T16:09:03.000
Updated Date
2020-03-08T23:04:33.000
Closed Date
2020-03-08T16:09:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89356159622415000,-96.75348883986659000)
Unique Key
500t000000T4IzmAAF
20-00238208
Service Request Number: 20-00238208 • Address: N CENTRAL EXPY SB & E MOCKINGBIRD LN, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-00238208
Address
N CENTRAL EXPY SB & E MOCKINGBIRD LN, DALLAS, TX, 75205
City Council District
14
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-09T23:59:00.000
Status
Closed
Created Date
2020-03-08T10:53:43.000
Updated Date
2020-03-08T11:57:20.000
Closed Date
2020-03-08T10:53:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83654011365454000,-96.77892339282602000)
Unique Key
500t000000T4IFtAAN
20-00238004
Service Request Number: 20-00238004 • Address: CONTINENTAL AVE & N STEMMONS FWY SB, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00238004
Address
CONTINENTAL AVE & N STEMMONS FWY SB, DALLAS, TX, 75207
City Council District
6
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-09T23:59:00.000
Status
Closed
Created Date
2020-03-08T07:16:21.000
Updated Date
2020-03-08T07:22:07.000
Closed Date
2020-03-08T07:16:21.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78406295162332600,-96.81206123895272000)
Unique Key
500t000000SnVIaAAN
20-00932804
Service Request Number: 20-00932804 • Address: 9012 SUGARBERRY RD, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00932804
Address
9012 SUGARBERRY RD, DALLAS, TX, 75249
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-18T00:59:00.000
Status
Closed
Created Date
2020-09-15T13:29:29.000
Updated Date
2020-09-17T13:38:55.000
Closed Date
2020-09-15T13:29:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.64115979363191000,-96.94364907643302000)
Unique Key
500t000000ZhrfSAAR
20-00551993
Service Request Number: 20-00551993 • Address: 322 E WOODIN BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00551993
Address
322 E WOODIN BLVD, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-27T18:59:45.000
Updated Date
2020-05-27T20:12:00.000
Closed Date
2020-05-27T18:59:45.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72275796751265600,-96.81931572606103000)
Unique Key
500t000000VEPc3AAH
19-01260607
Service Request Number: 19-01260607 • Address: 2122 RAMSEY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01260607
Address
2122 RAMSEY AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-28T00:59:00.000
Status
Closed
Created Date
2019-10-25T21:02:03.000
Updated Date
2020-03-08T10:21:44.000
Closed Date
2019-10-25T21:02:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72212334065747500,-96.82032673576985000)
Unique Key
500t000000NsLnQAAV
20-00487496
Service Request Number: 20-00487496 • Address: 10602 STONE CANYON RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00487496
Address
10602 STONE CANYON RD, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-13T23:59:00.000
Status
Closed
Created Date
2020-05-11T15:21:52.000
Updated Date
2020-07-13T16:40:17.000
Closed Date
2020-05-11T15:21:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89136720232087000,-96.77502257377382000)
Unique Key
500t000000VC0xmAAD
20-00493811
Service Request Number: 20-00493811 • Address: 9408 ELOISE ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00493811
Address
9408 ELOISE ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-04T23:59:00.000
Status
Closed
Created Date
2020-05-12T20:47:56.000
Updated Date
2020-05-27T14:32:27.000
Closed Date
2020-05-12T20:47:56.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73784199412478000,-96.66048700855931000)
Unique Key
500t000000VCFWOAA5
20-00335701
Service Request Number: 20-00335701 • Address: 2633 VICTORY AVE, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
20-00335701
Address
2633 VICTORY AVE, DALLAS, TX, 75201
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-04T23:59:00.000
Status
Closed
Created Date
2020-04-02T10:16:21.000
Updated Date
2020-07-13T16:39:30.000
Closed Date
2020-04-02T10:16:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79017805386687000,-96.81141384700433000)
Unique Key
500t000000TEk11AAD
19-01402697
Service Request Number: 19-01402697 • Address: 1000 E OHIO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01402697
Address
1000 E OHIO AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-07T00:59:00.000
Status
Closed
Created Date
2019-12-05T15:05:05.000
Updated Date
2020-03-08T12:19:53.000
Closed Date
2019-12-05T15:05:05.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71891941927395000,-96.81084715429361000)
Unique Key
500t000000OeT24AAF
20-00238797
Service Request Number: 20-00238797 • Address: 3341 RICH ACRES DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00238797
Address
3341 RICH ACRES DR, DALLAS, TX, 75253
City Council District
8
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-09T23:59:00.000
Status
Closed
Created Date
2020-03-08T17:42:50.000
Updated Date
2020-03-08T20:27:28.000
Closed Date
2020-03-08T17:42:50.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66108227907312000,-96.62318867304297000)
Unique Key
500t000000T4JBOAA3
20-00238954
Service Request Number: 20-00238954 • Address: 1600 INWOOD RD, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
20-00238954
Address
1600 INWOOD RD, DALLAS, TX, 75207
City Council District
2
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-09T23:59:00.000
Status
Closed
Created Date
2020-03-08T21:02:13.000
Updated Date
2020-03-08T23:00:03.000
Closed Date
2020-03-08T21:02:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81193383565372000,-96.84892424805822000)
Unique Key
500t000000T4JanAAF
20-00244580
Service Request Number: 20-00244580 • Address: CLEARHAVEN CIR & MEADOWCREEK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00244580
Address
CLEARHAVEN CIR & MEADOWCREEK DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-09T16:15:27.000
Updated Date
2020-03-10T02:49:07.000
Closed Date
2020-03-09T16:15:27.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96698825910491600,-96.79133072156600000)
Unique Key
500t000000T4UxPAAV
20-00720061
Service Request Number: 20-00720061 • Address: 522 N MONTREAL AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00720061
Address
522 N MONTREAL AVE, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-14T23:59:00.000
Status
Closed
Created Date
2020-07-13T09:36:18.000
Updated Date
2020-07-13T11:17:57.000
Closed Date
2020-07-13T09:36:18.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74871332230769400,-96.85375885650235000)
Unique Key
500t000000WyaUBAAZ
20-00241224
Service Request Number: 20-00241224 • Address: 5818 HARVEST HILL RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00241224
Address
5818 HARVEST HILL RD, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-10T23:59:00.000
Status
Closed
Created Date
2020-03-09T11:47:56.000
Updated Date
2020-03-09T13:30:22.000
Closed Date
2020-03-09T11:47:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92242171755123000,-96.80728368038780000)
Unique Key
500t000000T4OdcAAF
20-00241436
Service Request Number: 20-00241436 • Address: S LAMAR ST & ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00241436
Address
S LAMAR ST & ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-10T23:59:00.000
Status
Closed
Created Date
2020-03-09T12:09:53.000
Updated Date
2020-03-09T13:25:44.000
Closed Date
2020-03-09T12:09:53.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74734127789430000,-96.76383001699100000)
Unique Key
500t000000T4OyGAAV
20-00240101
Service Request Number: 20-00240101 • Address: 15706 MEANDERING WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00240101
Address
15706 MEANDERING WAY, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-10T23:59:00.000
Status
Closed
Created Date
2020-03-09T09:54:55.000
Updated Date
2020-03-09T10:56:36.000
Closed Date
2020-03-09T09:54:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96224627603829000,-96.77855938704322000)
Unique Key
500t000000T4MfqAAF
20-00942189
Service Request Number: 20-00942189 • Address: 8900 GUERNSEY LN, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
20-00942189
Address
8900 GUERNSEY LN, DALLAS, TX, 75220
City Council District
13
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-18T23:59:00.000
Status
Closed
Created Date
2020-09-17T15:04:52.000
Updated Date
2020-09-17T16:02:02.000
Closed Date
2020-09-17T15:04:52.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86192959686508000,-96.83178090375092000)
Unique Key
500t000000ZiNdAAAV
20-00240372
Service Request Number: 20-00240372 • Address: 6424 TEAGUE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00240372
Address
6424 TEAGUE DR, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-10T23:59:00.000
Status
Closed
Created Date
2020-03-09T10:21:58.000
Updated Date
2020-03-09T11:53:21.000
Closed Date
2020-03-09T10:21:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66768764333778000,-96.77930543135713000)
Unique Key
500t000000T4NA0AAN
20-00937564
Service Request Number: 20-00937564 • Address: 2208 DYSON ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00937564
Address
2208 DYSON ST, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-18T23:59:00.000
Status
Closed
Created Date
2020-09-16T13:35:09.000
Updated Date
2020-09-17T10:03:27.000
Closed Date
2020-09-16T13:35:09.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.74190110936073000,-96.75698964729013000)
Unique Key
500t000000Zi6zMAAR
20-00243170
Service Request Number: 20-00243170 • Address: 4424 MARK TRAIL WAY, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00243170
Address
4424 MARK TRAIL WAY, DALLAS, TX, 75232
City Council District
3
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-09T10:30:23.000
Updated Date
2020-03-09T15:28:32.000
Closed Date
2020-03-09T10:30:23.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68997545944945000,-96.85261133267774000)
Unique Key
500t000000T4S3sAAF
20-00722032
Service Request Number: 20-00722032 • Address: 3200 MARTIN LUTHER KING JR BLVD, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00722032
Address
3200 MARTIN LUTHER KING JR BLVD, DALLAS, TX, 75210
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-14T23:59:00.000
Status
Closed
Created Date
2020-07-13T13:40:00.000
Updated Date
2020-07-13T18:18:47.000
Closed Date
2020-07-13T13:40:00.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77322944106551000,-96.76360788064494000)
Unique Key
500t000000WyiVkAAJ
20-00089698
Service Request Number: 20-00089698 • Address: MONTFORT DR & SOUTHERN BLVD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00089698
Address
MONTFORT DR & SOUTHERN BLVD, DALLAS, TX, 75240
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-01-28T01:03:49.000
Updated Date
2020-03-09T05:54:04.000
Closed Date
2020-01-28T01:03:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.93618203872235000,-96.81371533148658000)
Unique Key
500t000000R3zRkAAJ
20-00242981
Service Request Number: 20-00242981 • Address: HARRY HINES BLVD & RECORD CROSSING RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00242981
Address
HARRY HINES BLVD & RECORD CROSSING RD, DALLAS, TX, 75235
City Council District
2
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-10T23:59:00.000
Status
Closed
Created Date
2020-03-09T15:08:03.000
Updated Date
2020-03-09T16:58:41.000
Closed Date
2020-03-09T15:08:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81804187433199600,-96.84503614916450000)
Unique Key
500t000000T4RlKAAV
20-00244427
Service Request Number: 20-00244427 • Address: 2525 N HENDERSON AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00244427
Address
2525 N HENDERSON AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-09T19:52:15.000
Updated Date
2020-03-09T20:30:35.000
Closed Date
2020-03-09T19:52:15.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81622178494853000,-96.78017846126656000)
Unique Key
500t000000T4UGZAA3
20-00240347
Service Request Number: 20-00240347 • Address: 2200 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00240347
Address
2200 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-09T08:29:08.000
Updated Date
2020-03-09T10:20:17.000
Closed Date
2020-03-09T08:29:08.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.71649465408649000,-96.78751116264138000)
Unique Key
500t000000T4N7uAAF
20-00938264
Service Request Number: 20-00938264 • Address: 1700 KEATS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00938264
Address
1700 KEATS DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-30T23:59:00.000
Status
Closed
Created Date
2020-09-16T15:08:00.000
Updated Date
2020-09-17T11:09:04.000
Closed Date
2020-09-16T15:08:00.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72736462299485000,-96.88199341120792000)
Unique Key
500t000000Zi9G6AAJ
20-00355439
Service Request Number: 20-00355439 • Address: 5317 ROCKCLIFF PL, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00355439
Address
5317 ROCKCLIFF PL, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-09T23:59:00.000
Status
Closed
Created Date
2020-04-07T16:10:44.000
Updated Date
2020-09-17T13:53:03.000
Closed Date
2020-04-07T16:10:44.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86354824692245000,-96.82225011793521000)
Unique Key
500t000000TFLCXAA5
20-00242815
Service Request Number: 20-00242815 • Address: 3037 KILBURN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00242815
Address
3037 KILBURN AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-10T23:59:00.000
Status
Closed
Created Date
2020-03-09T14:50:32.000
Updated Date
2020-03-09T16:56:22.000
Closed Date
2020-03-09T14:50:32.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70345301484325000,-96.77114308374901000)
Unique Key
500t000000T4RSIAA3
20-00242382
Service Request Number: 20-00242382 • Address: 2600 OATES DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00242382
Address
2600 OATES DR, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-10T23:59:00.000
Status
Closed
Created Date
2020-03-09T14:05:03.000
Updated Date
2020-03-09T15:56:39.000
Closed Date
2020-03-09T14:05:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82139461414353000,-96.67031081989265000)
Unique Key
500t000000T4Qi0AAF
20-00244582
Service Request Number: 20-00244582 • Address: 3669 NORCROSS LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00244582
Address
3669 NORCROSS LN, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-09T15:17:15.000
Updated Date
2020-03-10T03:49:31.000
Closed Date
2020-03-09T15:17:15.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89054068425297000,-96.85770908582255000)
Unique Key
500t000000T4V6RAAV
20-00939496
Service Request Number: 20-00939496 • Address: 2492 BUTLER ST, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00939496
Address
2492 BUTLER ST, DALLAS, TX, 75235
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-19T00:59:00.000
Status
In Progress
Created Date
2020-09-16T23:51:29.000
Updated Date
2020-09-17T14:33:44.000
Closed Date
2020-09-16T23:51:29.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81863290312157000,-96.83351009220650000)
Unique Key
500t000000ZiCo6AAF
20-00429452
Service Request Number: 20-00429452 • Address: 935 ZEB ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00429452
Address
935 ZEB ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-17T23:59:00.000
Status
Closed
Created Date
2020-04-26T21:42:25.000
Updated Date
2020-05-27T14:37:57.000
Closed Date
2020-04-26T21:42:25.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73644650590211000,-96.86035264317752000)
Unique Key
500t000000UD28IAAT
20-00547341
Service Request Number: 20-00547341 • Address: ROYAL LN & N STEMMONS FWY SB, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00547341
Address
ROYAL LN & N STEMMONS FWY SB, DALLAS, TX, 75229
City Council District
6
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-27T08:21:07.000
Updated Date
2020-05-27T08:37:05.000
Closed Date
2020-05-27T08:21:07.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89601412281200500,-96.89815141608963000)
Unique Key
500t000000VEES9AAP
20-00319447
Service Request Number: 20-00319447 • Address: 3100 ARMSTRONG AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-00319447
Address
3100 ARMSTRONG AVE, DALLAS, TX, 75205
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-01T23:59:00.000
Status
Closed
Created Date
2020-03-29T17:41:24.000
Updated Date
2020-07-13T05:41:21.000
Closed Date
2020-03-29T17:41:24.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82109903981327000,-96.78843514584068000)
Unique Key
500t000000TEEARAA5
20-00539982
Service Request Number: 20-00539982 • Address: 6731 SOUTHPOINT DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00539982
Address
6731 SOUTHPOINT DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-28T23:59:00.000
Status
In Progress
Created Date
2020-05-25T08:10:36.000
Updated Date
2020-05-27T17:13:06.000
Closed Date
2020-05-25T08:10:36.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.97845123774628500,-96.79200424367748000)
Unique Key
500t000000VDwnwAAD
20-00529704
Service Request Number: 20-00529704 • Address: 2700 KNIGHT ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00529704
Address
2700 KNIGHT ST, DALLAS, TX, 75219
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-23T23:59:00.000
Status
In Progress
Created Date
2020-05-21T11:00:55.000
Updated Date
2020-05-27T17:55:36.000
Closed Date
2020-05-21T11:00:55.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80901908370625400,-96.81559880548164000)
Unique Key
500t000000VDankAAD
20-00548222
Service Request Number: 20-00548222 • Address: 6300 DESCO DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00548222
Address
6300 DESCO DR, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-27T09:59:24.000
Updated Date
2020-05-27T10:38:47.000
Closed Date
2020-05-27T09:59:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87454532708271000,-96.79741760593073000)
Unique Key
500t000000VEGLMAA5
20-00174453
Service Request Number: 20-00174453 • Address: 4801 AMESBURY DR, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00174453
Address
4801 AMESBURY DR, DALLAS, TX, 75206
City Council District
14
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-02-20T01:49:50.000
Updated Date
2020-05-27T08:59:07.000
Closed Date
2020-02-20T01:49:50.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84539078772889600,-96.76333291255852000)
Unique Key
500t000000Rl7AmAAJ
20-00935196
Service Request Number: 20-00935196 • Address: 1570 JOHN WEST RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00935196
Address
1570 JOHN WEST RD, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-06T23:59:00.000
Status
Closed
Created Date
2020-09-16T06:46:41.000
Updated Date
2020-09-17T16:41:58.000
Closed Date
2020-09-16T06:46:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80688938240213000,-96.68943696965195000)
Unique Key
500t000000ZhyyWAAR
20-00909421
Service Request Number: 20-00909421 • Address: 906 GLEN OAKS BLVD, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-00909421
Address
906 GLEN OAKS BLVD, DALLAS, TX, 75232
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-13T00:59:00.000
Status
Closed
Created Date
2020-09-08T15:48:36.000
Updated Date
2020-09-17T16:28:21.000
Closed Date
2020-09-08T15:48:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67482474598324000,-96.83698954125884000)
Unique Key
500t000000Ynpq0AAB
20-00226407
Service Request Number: 20-00226407 • Address: 1634 POPLAR ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00226407
Address
1634 POPLAR ST, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-03-04T17:47:08.000
Updated Date
2020-03-09T08:35:41.000
Closed Date
2020-03-04T17:47:08.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75263329113451500,-96.76753226581643000)
Unique Key
500t000000So6RSAAZ
20-00240050
Service Request Number: 20-00240050 • Address: 10802 MANDALAY DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00240050
Address
10802 MANDALAY DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-10T23:59:00.000
Status
Closed
Created Date
2020-03-09T09:50:38.000
Updated Date
2020-03-09T11:23:31.000
Closed Date
2020-03-09T09:50:38.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83509034171584000,-96.65897165550778000)
Unique Key
500t000000T4MbtAAF
20-00239332
Service Request Number: 20-00239332 • Address: 6905 EDELWEISS CIR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00239332
Address
6905 EDELWEISS CIR, DALLAS, TX, 75240
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-08T17:38:27.000
Updated Date
2020-03-09T08:29:02.000
Closed Date
2020-03-08T17:38:27.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93074862777021400,-96.78608009321646000)
Unique Key
500t000000T4LIMAA3
19-01426890
Service Request Number: 19-01426890 • Address: 2128 BRITTON AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01426890
Address
2128 BRITTON AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-14T00:59:00.000
Status
Closed
Created Date
2019-12-12T12:57:04.000
Updated Date
2020-03-09T14:48:50.000
Closed Date
2019-12-12T12:57:04.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72194678988974000,-96.80716225995934000)
Unique Key
500t000000OfReXAAV
20-00522576
Service Request Number: 20-00522576 • Address: 10800 GRISSOM LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00522576
Address
10800 GRISSOM LN, DALLAS, TX, 75229
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-22T23:59:00.000
Status
In Progress
Created Date
2020-05-19T20:32:53.000
Updated Date
2020-05-27T18:54:07.000
Closed Date
2020-05-19T20:32:53.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89529528210216000,-96.88685840157297000)
Unique Key
500t000000VDIPCAA5
20-00239315
Service Request Number: 20-00239315 • Address: E NORTHWEST HWY & W LAWTHER DR, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
20-00239315
Address
E NORTHWEST HWY & W LAWTHER DR, DALLAS, TX, 75238
City Council District
9
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-09T08:26:33.000
Updated Date
2020-03-09T13:29:19.000
Closed Date
2020-03-09T08:26:33.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85550117877073000,-96.73153281725128000)
Unique Key
500t000000T4LGHAA3
20-00010245
Service Request Number: 20-00010245 • Address: 3939 ST FRANCIS AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00010245
Address
3939 ST FRANCIS AVE, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-09T23:59:00.000
Status
Closed
Created Date
2020-01-04T12:36:35.000
Updated Date
2020-03-09T08:14:04.000
Closed Date
2020-01-04T12:36:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79430767192186400,-96.69158326600977000)
Unique Key
500t000000Pzqr9AAB
20-00090694
Service Request Number: 20-00090694 • Address: 8500 LEMMON AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00090694
Address
8500 LEMMON AVE, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-01-28T10:57:18.000
Updated Date
2020-03-09T05:58:20.000
Closed Date
2020-01-28T10:57:18.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85584214391743500,-96.84682852631383000)
Unique Key
500t000000R42h7AAB
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