Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Winter Calls

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset aijr-2vdm 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
23-00359350
Service Request Number: 23-00359350 • Address: 609 CLASSEN DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
23-00359350
Address
609 CLASSEN DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-08-10T23:59:00.000
Status
Closed
Created Date
2023-08-03T18:03:58.000
Update Date
2023-08-07T17:26:13.000
Closed Date
2023-08-07T17:26:12.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z0000062plWAAQ
Lat Location
(32.85410326107357500,-96.70480759602688000)
26-00078231
Service Request Number: 26-00078231 • Address: 1304 N EDGEFIELD AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00078231
Address
1304 N EDGEFIELD AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-02-26T15:48:33.000
Update Date
2026-03-09T08:26:38.000
Closed Date
2026-03-09T08:26:37.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001YYVLRAA5
Lat Location
(32.76101854567843000,-96.84329221224597000)
26-00271128
Service Request Number: 26-00271128 • Address: 114 W 7TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00271128
Address
114 W 7TH ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-22T00:52:06.000
Update Date
2026-06-22T01:08:53.000
Closed Date
2026-06-22T01:08:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001wwVeGAAU
Lat Location
(32.74878939876164500,-96.82308438772135000)
21-00684077
Service Request Number: 21-00684077 • Address: 2589 WOOD VALLEY DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00684077
Address
2589 WOOD VALLEY DR, DALLAS, TX, 75211
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-07-28T23:59:00.000
Status
Closed
Created Date
2021-07-24T11:26:53.000
Update Date
2023-06-09T00:32:43.000
Closed Date
2021-07-28T14:33:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000ooMvnAAE
Lat Location
(32.71625428807898600,-96.89186571281876000)
25-00178896
Service Request Number: 25-00178896 • Address: 8638 WINGATE DR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
25-00178896
Address
8638 WINGATE DR, DALLAS, TX, 75209
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-04-24T18:59:00.000
Status
Closed
Created Date
2025-04-21T10:40:23.000
Update Date
2025-04-21T15:38:29.000
Closed Date
2025-04-21T15:38:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000dxbxxAAA
Lat Location
(32.85650662717570000,-96.84425857014892000)
24-00417607
Service Request Number: 24-00417607 • Address: 10230 DEERMONT TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
24-00417607
Address
10230 DEERMONT TRL, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-08-27T22:29:44.000
Update Date
2024-09-10T22:31:37.000
Closed Date
2024-09-10T22:31:35.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000006IWz3AAG
Lat Location
(32.92744561215024000,-96.70800822860733000)
26-00110880
Service Request Number: 26-00110880 • Address: 1805 MCBROOM ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00110880
Address
1805 MCBROOM ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-18T16:27:54.000
Update Date
2026-04-09T17:17:57.000
Closed Date
2026-04-09T17:17:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001cbkwkAAA
Lat Location
(32.78274147748353000,-96.84826414091258000)
22-00334699
Service Request Number: 22-00334699 • Address: 2730 KILBURN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00334699
Address
2730 KILBURN AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2022-08-07T23:59:00.000
Status
Closed
Created Date
2022-08-06T08:15:35.000
Update Date
2023-06-08T03:10:31.000
Closed Date
2022-08-08T21:05:51.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000003BBZiAAO
Lat Location
(32.69993374986114500,-96.77779124198157000)
25-00231522
Service Request Number: 25-00231522 • Address: 14125 SCARLET DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
25-00231522
Address
14125 SCARLET DR, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2025-05-18T23:02:29.000
Update Date
2025-05-22T11:48:21.000
Closed Date
2025-05-22T11:02:35.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000i26ctAAA
Lat Location
(32.69021843962511000,-96.57047874475495000)
24-00135359
Service Request Number: 24-00135359 • Address: 6136 FENWAY ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
24-00135359
Address
6136 FENWAY ST, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Boarding Home Complaint - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2024-05-28T23:59:00.000
Status
Closed
Created Date
2024-03-25T14:00:52.000
Update Date
2024-03-27T13:32:59.000
Closed Date
2024-03-27T13:32:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007Xi7fAAC
Lat Location
(32.72888586427038000,-96.71593681952024000)
26-00283488
Service Request Number: 26-00283488 • Address: 1900 N HARWOOD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
26-00283488
Address
1900 N HARWOOD ST, DALLAS, TX, 75201
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-28T15:27:21.000
Update Date
2026-06-28T15:31:32.000
Closed Date
2026-06-28T15:31:32.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001yvShGAAU
Lat Location
(32.78839177477344400,-96.80077604497458000)
26-00238122
Service Request Number: 26-00238122 • Address: 1007 BONNIE VIEW RD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
26-00238122
Address
1007 BONNIE VIEW RD, DALLAS, TX, 75203
City Council District
4
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-06-03T23:59:00.000
Status
Closed
Created Date
2026-06-02T14:07:36.000
Update Date
2026-06-03T07:24:22.000
Closed Date
2026-06-03T07:24:22.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001smBMbAAM
Lat Location
(32.73763067389105400,-96.79391611346516000)
26-00203203
Service Request Number: 26-00203203 • Address: 9312 WHITEHALL LN, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
26-00203203
Address
9312 WHITEHALL LN, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-12T13:19:28.000
Update Date
2026-06-03T16:44:17.000
Closed Date
2026-06-03T15:47:41.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001oVN6HAAW
Lat Location
(32.63559728427938000,-96.83697048089965000)
22-00275272
Service Request Number: 22-00275272 • Address: 3628 DUNBAR ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
22-00275272
Address
3628 DUNBAR ST, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-07-02T23:59:00.000
Status
Closed
Created Date
2022-06-29T15:10:32.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-06-29T16:58:27.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000002jnpJAAQ
Lat Location
(32.76730388774548000,-96.76001619974976000)
25-00504726
Service Request Number: 25-00504726 • Address: 6107 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00504726
Address
6107 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-10-24T23:59:00.000
Status
Closed
Created Date
2025-10-18T10:21:35.000
Update Date
2025-10-21T17:17:34.000
Closed Date
2025-10-21T17:17:16.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000017ElnKAAS
Lat Location
(32.71993391683386000,-96.71752037177778000)
22-00196984
Service Request Number: 22-00196984 • Address: 4016 IVY RIDGE ST, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
22-00196984
Address
4016 IVY RIDGE ST, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-05-18T23:59:00.000
Status
Closed
Created Date
2022-05-13T23:54:40.000
Update Date
2023-06-08T22:59:35.000
Closed Date
2022-05-18T14:58:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z0000029ggMAAQ
Lat Location
(32.66614981315609600,-96.75508631602247000)
22-00510001
Service Request Number: 22-00510001 • Address: 8392 SPRING VALLEY RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
22-00510001
Address
8392 SPRING VALLEY RD, DALLAS, TX, 75240
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-11-28T00:59:00.000
Status
Closed
Created Date
2022-11-24T17:51:17.000
Update Date
2023-06-08T02:08:36.000
Closed Date
2022-11-26T13:28:48.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000004F5E8AAK
Lat Location
(32.93983823505454000,-96.75772480104358000)
25-00153196
Service Request Number: 25-00153196 • Address: 4020 SCARSDALE LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
25-00153196
Address
4020 SCARSDALE LN, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street/Road Blockage - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-04-08T23:59:00.000
Status
Closed
Created Date
2025-04-07T07:04:02.000
Update Date
2025-04-07T07:53:56.000
Closed Date
2025-04-07T07:53:55.000
Outcome
No street or road blockage found at location
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000bvRXdAAM
Lat Location
(32.77149655192651000,-96.65869595645916000)
26-00409136
Service Request Number: 26-00409136 • Address: 4837 CEDAR SPRINGS RD, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
26-00409136
Address
4837 CEDAR SPRINGS RD, DALLAS, TX, 75219
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-09-16T23:59:00.000
Status
Closed
Created Date
2026-09-14T19:48:42.000
Update Date
2026-09-14T21:30:29.000
Closed Date
2026-09-14T21:30:29.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002HLxqHAAT
Lat Location
(32.81962935974190000,-96.82159012816274000)
22-00474355
Service Request Number: 22-00474355 • Address: 3103 S EWING AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00474355
Address
3103 S EWING AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-11-08T00:59:00.000
Status
Closed
Created Date
2022-10-31T09:54:43.000
Update Date
2023-06-08T02:27:34.000
Closed Date
2022-11-03T17:07:22.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003zBjfAAE
Lat Location
(32.70748145556744000,-96.81100716150088000)
22-00246460
Service Request Number: 22-00246460 • Address: 12303 MARBROOK DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
22-00246460
Address
12303 MARBROOK DR, DALLAS, TX, 75230
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-06-14T23:59:00.000
Status
Closed
Created Date
2022-06-11T12:49:10.000
Update Date
2023-06-08T23:18:17.000
Closed Date
2022-06-20T16:41:59.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000002QyLWAA0
Lat Location
(32.91531460016723000,-96.79435000915909000)
22-00292239
Service Request Number: 22-00292239 • Address: 3633 LEGENDARY LN, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
22-00292239
Address
3633 LEGENDARY LN, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-11T12:39:17.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-26T09:24:50.000
Priority
Priority
Method Received Description
Phone
Unique Key
5008z000002qeNQAAY
Lat Location
(32.69996169429836000,-96.84137161561827000)
26-00092435
Service Request Number: 26-00092435 • Address: 1055 REGAL ROW, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
26-00092435
Address
1055 REGAL ROW, DALLAS, TX, 75247
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-07T14:48:15.000
Update Date
2026-04-14T14:36:23.000
Closed Date
2026-04-14T14:36:22.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aMnEXAA0
Lat Location
(32.82689623045388000,-96.88735791277443000)
21-00442494
Service Request Number: 21-00442494 • Address: 4640 STOKES ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
21-00442494
Address
4640 STOKES ST, DALLAS, TX, 75216
City Council District
7
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-06-01T23:59:00.000
Status
Closed
Created Date
2021-05-17T14:07:28.000
Update Date
2023-06-09T00:56:43.000
Closed Date
2021-06-10T10:11:43.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000mA4IHAA0
Lat Location
(32.71628333567400000,-96.74765365948645000)
25-00597445
Service Request Number: 25-00597445 • Address: 6947 ARBOREAL DR, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
25-00597445
Address
6947 ARBOREAL DR, DALLAS, TX, 75231
City Council District
9
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-01-08T00:59:00.000
Status
Closed
Created Date
2025-12-23T17:08:03.000
Update Date
2026-05-15T13:07:56.000
Closed Date
2026-05-15T13:07:23.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001LYcMQAA1
Lat Location
(32.85746362003083500,-96.73917288549544000)
26-00127412
Service Request Number: 26-00127412 • Address: 2811 PROSPERITY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00127412
Address
2811 PROSPERITY AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-28T10:41:05.000
Update Date
2026-04-09T10:44:23.000
Closed Date
2026-04-09T10:44:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001ebUAuAAM
Lat Location
(32.71114927532350000,-96.77923662484380000)
26-00281121
Service Request Number: 26-00281121 • Address: 3209 COLE AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00281121
Address
3209 COLE AVE, DALLAS, TX, 75204
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-06-30T23:59:00.000
Status
Closed
Created Date
2026-06-26T14:34:36.000
Update Date
2026-06-28T17:22:08.000
Closed Date
2026-06-26T17:20:54.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ygJUbAAM
Lat Location
(32.80397773573163500,-96.80123552420379000)
26-00093857
Service Request Number: 26-00093857 • Address: 7635 HILLARD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00093857
Address
7635 HILLARD DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T08:55:25.000
Update Date
2026-03-09T17:02:33.000
Closed Date
2026-03-09T17:02:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aXEwbAAG
Lat Location
(32.73839747536105400,-96.69118824694395000)
23-00353918
Service Request Number: 23-00353918 • Address: 4403 SHADOW GLEN DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
23-00353918
Address
4403 SHADOW GLEN DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-08-04T23:59:00.000
Status
Closed
Created Date
2023-08-01T12:48:08.000
Update Date
2023-08-03T07:31:35.000
Closed Date
2023-08-03T07:31:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z0000061iilAAA
Lat Location
(32.99305787722973000,-96.83393491572835000)
26-00348808
Service Request Number: 26-00348808 • Address: 6509 CEDAR RIDGE DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
26-00348808
Address
6509 CEDAR RIDGE DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Hazardous - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2026-08-07T23:59:00.000
Status
Closed
Created Date
2026-08-06T19:15:54.000
Update Date
2026-08-08T12:26:27.000
Closed Date
2026-08-08T12:26:27.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000027yifsAAA
Lat Location
(32.66894752859301000,-96.92590591830036000)
26-00276347
Service Request Number: 26-00276347 • Address: 2501 CHALK HILL RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00276347
Address
2501 CHALK HILL RD, DALLAS, TX, 75212
City Council District
6
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-07-06T23:59:00.000
Status
Closed
Created Date
2026-06-24T11:56:12.000
Update Date
2026-07-24T15:50:11.000
Closed Date
2026-07-22T15:48:49.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001y34FLAAY
Lat Location
(32.77350547223693000,-96.90427118714160000)
26-00075691
Service Request Number: 26-00075691 • Address: 1380 HARTSDALE DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00075691
Address
1380 HARTSDALE DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-25T12:19:28.000
Update Date
2026-03-09T11:41:03.000
Closed Date
2026-03-09T11:41:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001YEz5xAAD
Lat Location
(32.76333615981361000,-96.86863796834865000)
25-00173293
Service Request Number: 25-00173293 • Address: 2740 CANCUN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
25-00173293
Address
2740 CANCUN LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-04-17T10:48:38.000
Update Date
2026-03-09T09:46:59.000
Closed Date
2026-03-09T09:46:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000dXEQjAAO
Lat Location
(33.00920524917721400,-96.86331897626657000)
25-00323415
Service Request Number: 25-00323415 • Address: DALLAS PKWY & WESTGROVE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
25-00323415
Address
DALLAS PKWY & WESTGROVE DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Knockdown - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-07-11T23:59:00.000
Status
Closed
Created Date
2025-07-07T10:46:04.000
Update Date
2025-07-08T07:14:14.000
Closed Date
2025-07-08T07:14:14.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000pGPYAAA4
Lat Location
(32.97520076657484400,-96.82354354056580000)
23-00455337
Service Request Number: 23-00455337 • Address: 10215 SHADOW WAY, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
23-00455337
Address
10215 SHADOW WAY, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-10-02T07:24:56.000
Update Date
2023-10-03T11:09:01.000
Closed Date
2023-10-03T11:09:00.000
Priority
Priority
Method Received Description
API
Unique Key
5008z000006OXx7AAG
Lat Location
(32.91468624040686000,-96.71102178831539000)
21-00920484
Service Request Number: 21-00920484 • Address: 18900 WESTWOOD PL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00920484
Address
18900 WESTWOOD PL, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-10-25T10:44:33.000
Update Date
2023-06-09T00:08:11.000
Closed Date
2021-10-29T12:13:45.000
Priority
Priority
Method Received Description
Phone
Unique Key
500t000000spppYAAQ
Lat Location
(33.00765385490428400,-96.84013975387087000)
24-00552651
Service Request Number: 24-00552651 • Address: 524 HIGHFALL DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
24-00552651
Address
524 HIGHFALL DR, DALLAS, TX, 75232
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2024-11-17T00:59:00.000
Status
Closed
Created Date
2024-11-15T14:45:58.000
Update Date
2024-11-18T13:23:13.000
Closed Date
2024-11-18T13:23:12.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000J63rVAAR
Lat Location
(32.66266753614658000,-96.82943967229019000)
24-00492136
Service Request Number: 24-00492136 • Address: 8440 FIRESIDE DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
24-00492136
Address
8440 FIRESIDE DR, DALLAS, TX, 75217
City Council District
8
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-10-15T18:59:00.000
Status
Closed
Created Date
2024-10-10T08:22:21.000
Update Date
2024-10-10T19:28:06.000
Closed Date
2024-10-10T19:28:06.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Cwi9tAAB
Lat Location
(32.69784414123102000,-96.67623337011437000)
21-00239792
Service Request Number: 21-00239792 • Address: 4418 TIERRA DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00239792
Address
4418 TIERRA DR, DALLAS, TX, 75211
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-03-24T23:59:00.000
Status
Closed
Created Date
2021-03-17T15:49:40.000
Update Date
2023-06-09T02:08:15.000
Closed Date
2021-03-22T10:40:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000icXAqAAM
Lat Location
(32.72717177897984000,-96.89260058654203000)
22-00306796
Service Request Number: 22-00306796 • Address: 3648 FLAIR DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
22-00306796
Address
3648 FLAIR DR, DALLAS, TX, 75229
City Council District
13
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-08-03T23:59:00.000
Status
Closed
Created Date
2022-07-20T07:57:18.000
Update Date
2023-06-08T03:05:45.000
Closed Date
2022-07-20T14:48:14.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z000002wozzAAA
Lat Location
(32.90305233500684000,-96.85733163651680000)
22-00275268
Service Request Number: 22-00275268 • Address: 527 SUNSET AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
22-00275268
Address
527 SUNSET AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-06-29T15:09:21.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2023-03-01T10:40:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000002jnknAAA
Lat Location
(32.74430744544414000,-96.83073776411261000)
25-00563521
Service Request Number: 25-00563521 • Address: FRANKFORD RD & HILLCREST RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
25-00563521
Address
FRANKFORD RD & HILLCREST RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Timing - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-12-05T00:59:00.000
Status
Closed
Created Date
2025-11-26T15:09:13.000
Update Date
2025-12-02T10:05:37.000
Closed Date
2025-12-02T10:05:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001GayTlAAJ
Lat Location
(32.99772033907609000,-96.78464386836765000)
25-00149420
Service Request Number: 25-00149420 • Address: 1305 TREWITT RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
25-00149420
Address
1305 TREWITT RD, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-04-05T18:59:00.000
Status
Closed
Created Date
2025-04-03T19:57:01.000
Update Date
2025-04-03T21:26:01.000
Closed Date
2025-04-03T21:25:48.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000bbWwVAAU
Lat Location
(32.69041853363363000,-96.64515736643243000)
26-00077332
Service Request Number: 26-00077332 • Address: 5246 ABUELO CT, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00077332
Address
5246 ABUELO CT, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2026-03-13T23:59:00.000
Status
Closed
Created Date
2026-02-26T10:45:29.000
Update Date
2026-02-26T12:11:01.000
Closed Date
2026-02-26T12:10:51.000
Outcome
Final Results
Priority
Standard
Method Received Description
API
Unique Key
500cs00001YSG2XAAX
Lat Location
(32.71908409439575000,-96.91267308413204000)
25-00314662
Service Request Number: 25-00314662 • Address: COOMBS CREEK DR & IRWINDELL BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
25-00314662
Address
COOMBS CREEK DR & IRWINDELL BLVD, DALLAS, TX, 75211
City Council District
1
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-07-16T23:59:00.000
Status
Closed
Created Date
2025-07-01T14:25:35.000
Update Date
2026-05-15T13:31:04.000
Closed Date
2026-05-15T13:30:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000oX6TGAA0
Lat Location
(32.74012617393279000,-96.87626586281189000)
21-00442905
Service Request Number: 21-00442905 • Address: 3435 NOGALES DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00442905
Address
3435 NOGALES DR, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-05-24T23:59:00.000
Status
Closed
Created Date
2021-05-17T15:03:28.000
Update Date
2023-06-09T00:56:47.000
Closed Date
2021-05-19T13:28:35.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000mA6xQAAS
Lat Location
(32.87260404579346000,-96.86365992724666000)
26-00094879
Service Request Number: 26-00094879 • Address: 2254 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 8
Service Request Number
26-00094879
Address
2254 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T14:49:07.000
Update Date
2026-03-09T15:36:09.000
Closed Date
2026-03-09T15:36:08.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001adb0vAAA
Lat Location
(32.68751350044761500,-96.78606965825252000)
21-00347099
Service Request Number: 21-00347099 • Address: 1818 N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00347099
Address
1818 N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2021-04-20T23:59:00.000
Status
Closed
Created Date
2021-04-19T13:11:10.000
Update Date
2023-06-09T01:53:41.000
Closed Date
2021-04-19T13:13:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000kgEcoAAE
Lat Location
(32.76866045914818000,-96.87362880682147000)
22-00058995
Service Request Number: 22-00058995 • Address: 825 N BISHOP AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
22-00058995
Address
825 N BISHOP AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-02-15T14:40:11.000
Update Date
2023-06-08T23:34:04.000
Closed Date
2022-05-06T11:32:20.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000001OONGAA4
Lat Location
(32.75262412373128000,-96.82806914032880000)
26-00298451
Service Request Number: 26-00298451 • Address: 3932 W DAVIS ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00298451
Address
3932 W DAVIS ST, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-08-19T23:59:00.000
Status
Closed
Created Date
2026-07-07T15:18:56.000
Update Date
2026-07-24T16:47:55.000
Closed Date
2026-07-24T16:47:54.000
Priority
Standard
Method Received Description
Internal
Unique Key
500cs000020xskvAAA
Lat Location
(32.74946741128727000,-96.88361635275795000)
DFW Data AI • Dallas-Fort Worth public-data exploration interface