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311 Winter Calls

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset aijr-2vdm 16 fields
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Showing 50 real records
26-00350923
Service Request Number: 26-00350923 • Address: 3738 HAGGAR WAY, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
26-00350923
Address
3738 HAGGAR WAY, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Lid Cover Broken/Missing - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-08-09T23:59:00.000
Status
Closed
Created Date
2026-08-08T09:09:57.000
Update Date
2026-08-08T16:07:39.000
Closed Date
2026-08-08T16:07:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000028ItYIAA0
Lat Location
(32.83454265113742600,-96.82770834756035000)
25-00157499
Service Request Number: 25-00157499 • Address: 4130 BRIARBEND RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
25-00157499
Address
4130 BRIARBEND RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley Repair - Routine - TPW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2025-07-07T23:59:00.000
Status
Closed
Created Date
2025-04-09T03:14:45.000
Update Date
2025-07-28T07:28:46.000
Closed Date
2025-07-28T07:28:33.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000cGY1TAAW
Lat Location
(33.00595096246847500,-96.83976532138279000)
26-00434241
Service Request Number: 26-00434241 • Address: 2300 WYCLIFF AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
26-00434241
Address
2300 WYCLIFF AVE, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-10-02T23:59:00.000
Status
Closed
Created Date
2026-09-30T19:53:38.000
Update Date
2026-10-02T22:52:15.000
Closed Date
2026-09-30T22:01:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002LQI2bAAH
Lat Location
(32.80666149035721400,-96.82342620339590000)
26-00150160
Service Request Number: 26-00150160 • Address: 15150 WILDVINE DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
26-00150160
Address
15150 WILDVINE DR, DALLAS, TX, 75248
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-10T21:32:21.000
Update Date
2026-05-06T15:43:48.000
Closed Date
2026-05-06T15:43:48.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hMaQ9AAK
Lat Location
(32.95623804174590500,-96.78189633963150000)
21-00172877
Service Request Number: 21-00172877 • Address: 6707 PETAIN AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00172877
Address
6707 PETAIN AVE, DALLAS, TX, 75227
City Council District
5
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2021-02-27T00:59:00.000
Status
Closed
Created Date
2021-02-25T15:57:45.000
Update Date
2023-06-09T02:17:17.000
Closed Date
2021-02-26T10:25:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000hlg9GAAQ
Lat Location
(32.77561059805544400,-96.70436792002448000)
24-00349064
Service Request Number: 24-00349064 • Address: 1705 SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
24-00349064
Address
1705 SYLVAN AVE, DALLAS, TX, 75208
City Council District
1
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2024-08-09T18:59:00.000
Status
Closed
Created Date
2024-07-18T21:54:26.000
Update Date
2024-07-26T07:15:26.000
Closed Date
2024-07-26T07:15:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000001dfOPAAY
Lat Location
(32.76678610445494000,-96.83588577259981000)
22-00188505
Service Request Number: 22-00188505 • Address: 13329 MEADOWSIDE DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
22-00188505
Address
13329 MEADOWSIDE DR, DALLAS, TX, 75240
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-05-13T23:59:00.000
Status
Closed
Created Date
2022-05-10T10:00:45.000
Update Date
2023-06-08T23:06:21.000
Closed Date
2022-05-10T10:23:36.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
5008z00000274PKAAY
Lat Location
(32.92873521958994600,-96.78322637192800000)
26-00307051
Service Request Number: 26-00307051 • Address: 10001 IRONWOOD LN, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
26-00307051
Address
10001 IRONWOOD LN, DALLAS, TX, 75249
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-13T12:50:17.000
Update Date
2026-07-16T13:40:35.000
Closed Date
2026-07-16T13:40:34.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000022DL65AAG
Lat Location
(32.62534440897728400,-96.94513896578559000)
24-00607521
Service Request Number: 24-00607521 • Address: 6940 CLAYTON AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
24-00607521
Address
6940 CLAYTON AVE, DALLAS, TX, 75214
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2024-12-28T18:59:00.000
Status
Closed
Created Date
2024-12-26T12:51:01.000
Update Date
2024-12-26T15:29:05.000
Closed Date
2024-12-26T15:29:05.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000O5kSbAAJ
Lat Location
(32.81389792512922000,-96.73940044672317000)
26-00233360
Service Request Number: 26-00233360 • Address: 3822 HAGGAR WAY, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
26-00233360
Address
3822 HAGGAR WAY, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-06-02T23:59:00.000
Status
Closed
Created Date
2026-05-30T12:57:15.000
Update Date
2026-06-03T19:57:15.000
Closed Date
2026-06-01T19:56:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001sCFgPAAW
Lat Location
(32.83560497837369500,-96.82711468491163000)
22-00049682
Service Request Number: 22-00049682 • Address: 6055 L B J FWY WB, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
22-00049682
Address
6055 L B J FWY WB, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-02-09T10:07:11.000
Update Date
2023-06-08T23:31:31.000
Closed Date
2022-03-30T15:28:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000001MCkNAAW
Lat Location
(32.92554385043056400,-96.80212949111520000)
23-00303269
Service Request Number: 23-00303269 • Address: 2430 DOUGLAS AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
23-00303269
Address
2430 DOUGLAS AVE, DALLAS, TX, 75219
City Council District
2
Department
Planning & Development Department
Service Request Type
Construction Site Complaint - DEV
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-07-18T23:59:00.000
Status
Closed
Created Date
2023-07-03T13:47:25.000
Update Date
2023-07-17T09:44:14.000
Closed Date
2023-07-17T09:44:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005rOL6AAM
Lat Location
(32.80746332841421000,-96.81927677918821000)
24-00090505
Service Request Number: 24-00090505 • Address: 3535 WEBB CHAPEL EXT, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
24-00090505
Address
3535 WEBB CHAPEL EXT, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-02-26T20:17:28.000
Update Date
2024-04-10T09:55:54.000
Closed Date
2024-04-10T09:55:54.000
Priority
Emergency
Method Received Description
Phone
Unique Key
5008z000007LGEVAA4
Lat Location
(32.86543466700640400,-96.86514149920663000)
23-00336507
Service Request Number: 23-00336507 • Address: 7009 WAKE FORREST DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
23-00336507
Address
7009 WAKE FORREST DR, DALLAS, TX, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-07-22T08:30:01.000
Update Date
2023-07-26T16:22:15.000
Closed Date
2023-07-26T16:22:13.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005yDqPAAU
Lat Location
(32.85421564804594000,-96.73898105393380000)
26-00435107
Service Request Number: 26-00435107 • Address: 401 N LLEWELLYN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00435107
Address
401 N LLEWELLYN AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-10-05T23:59:00.000
Status
Closed
Created Date
2026-10-01T12:47:41.000
Update Date
2026-10-02T20:48:41.000
Closed Date
2026-10-02T20:48:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00002LalMgAAJ
Lat Location
(32.74810901433251000,-96.83228085339297000)
21-00983725
Service Request Number: 21-00983725 • Address: 4403 COLLINS AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00983725
Address
4403 COLLINS AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-12-12T22:52:17.000
Update Date
2023-06-08T23:46:24.000
Closed Date
2021-12-16T11:09:58.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000uFMNLAA4
Lat Location
(32.77476218657639600,-96.74426717724614000)
26-00347549
Service Request Number: 26-00347549 • Address: 3113 VILLA SUR TRL, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
26-00347549
Address
3113 VILLA SUR TRL, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-08-07T23:59:00.000
Status
Closed
Created Date
2026-08-06T10:09:51.000
Update Date
2026-08-08T10:19:16.000
Closed Date
2026-08-06T10:18:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500cs000027ocReAAI
Lat Location
(32.85546128374518000,-96.65980599372732000)
22-00226986
Service Request Number: 22-00226986 • Address: 643 BAYSHORE PL, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
22-00226986
Address
643 BAYSHORE PL, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Cost-Plus - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-06-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2022-05-27T09:38:14.000
Update Date
2023-06-08T23:21:28.000
Closed Date
2022-06-01T09:52:10.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002KXMhAAO
Lat Location
(32.70158663862929400,-96.65162829966800000)
21-00267058
Service Request Number: 21-00267058 • Address: 1956 JOHN WEST RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00267058
Address
1956 JOHN WEST RD, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2021-04-24T23:59:00.000
Status
Closed
Created Date
2021-03-25T12:56:12.000
Update Date
2023-06-09T02:03:01.000
Closed Date
2021-03-31T15:06:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000jChLNAA0
Lat Location
(32.80692547763945000,-96.68210405723765000)
26-00091881
Service Request Number: 26-00091881 • Address: 1139 MELBOURNE AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
26-00091881
Address
1139 MELBOURNE AVE, DALLAS, TX, 75224
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-06T21:24:14.000
Update Date
2026-03-09T16:03:12.000
Closed Date
2026-03-09T16:03:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aIY4SAAW
Lat Location
(32.72342405510577000,-96.84081369907052000)
23-00288314
Service Request Number: 23-00288314 • Address: 7828 LA VERDURA DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
23-00288314
Address
7828 LA VERDURA DR, DALLAS, TX, 75248
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-06-24T21:55:29.000
Update Date
2023-06-28T16:35:52.000
Closed Date
2023-06-28T16:35:50.000
Priority
Priority
Method Received Description
API
Unique Key
5008z000005oNnFAAU
Lat Location
(32.96690322909624000,-96.77126938624758000)
24-00609692
Service Request Number: 24-00609692 • Address: 1900 N HARWOOD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
24-00609692
Address
1900 N HARWOOD ST, DALLAS, TX, 75201
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2024-12-30T00:59:00.000
Status
Closed
Created Date
2024-12-27T17:18:31.000
Update Date
2024-12-27T19:53:40.000
Closed Date
2024-12-27T19:53:40.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000OFSKlAAP
Lat Location
(32.78839177477344400,-96.80077604497458000)
24-00044295
Service Request Number: 24-00044295 • Address: 10640 SYLVIA DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
24-00044295
Address
10640 SYLVIA DR, DALLAS, TX, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2024-01-31T00:59:00.000
Status
Closed
Created Date
2024-01-29T19:59:30.000
Update Date
2024-01-30T11:17:43.000
Closed Date
2024-01-30T11:17:43.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z0000079aK6AAI
Lat Location
(32.83971311087796000,-96.68241144646022000)
23-00170232
Service Request Number: 23-00170232 • Address: 3539 LOS ANGELES BLVD, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
23-00170232
Address
3539 LOS ANGELES BLVD, DALLAS, TX, 75233
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-04-20T00:59:00.000
Status
Closed (Transferred)
Created Date
2023-04-12T23:31:47.000
Update Date
2023-06-07T02:33:47.000
Closed Date
2023-04-14T17:25:28.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
5008z000005SS63AAG
Lat Location
(32.70109815533365000,-96.88729471352052000)
25-00469704
Service Request Number: 25-00469704 • Address: 523 AVENUE G, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
25-00469704
Address
523 AVENUE G, DALLAS, TX, 75203
City Council District
4
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-10-07T23:59:00.000
Status
Closed
Created Date
2025-09-27T01:45:38.000
Update Date
2025-10-03T09:54:25.000
Closed Date
2025-10-03T09:54:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000013JgnhAAC
Lat Location
(32.74309831121258000,-96.79254266909948000)
24-00554490
Service Request Number: 24-00554490 • Address: 1313 FERNDALE AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
24-00554490
Address
1313 FERNDALE AVE, DALLAS, TX, 75224
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-11-17T13:56:22.000
Update Date
2024-11-18T10:20:45.000
Closed Date
2024-11-18T10:20:44.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000JFvO4AAL
Lat Location
(32.72631672329679000,-96.84374436499738000)
24-00275545
Service Request Number: 24-00275545 • Address: 3349 NORTHAVEN RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
24-00275545
Address
3349 NORTHAVEN RD, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-06-14T23:59:00.000
Status
Closed
Created Date
2024-06-07T16:54:33.000
Update Date
2024-06-13T16:52:37.000
Closed Date
2024-06-13T16:52:37.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000081tqlAAA
Lat Location
(32.90200394008455000,-96.86601574571894000)
24-00492112
Service Request Number: 24-00492112 • Address: 5863 BIRCHBROOK DR, DALLAS, TX, 75206 • City Council District: 9
Service Request Number
24-00492112
Address
5863 BIRCHBROOK DR, DALLAS, TX, 75206
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-10-15T18:59:00.000
Status
Closed
Created Date
2024-10-10T08:12:33.000
Update Date
2024-10-10T12:28:53.000
Closed Date
2024-10-10T12:28:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000CwTApAAN
Lat Location
(32.84752522305375000,-96.76664270362882000)
26-00092272
Service Request Number: 26-00092272 • Address: LARMANDA ST & SKILLMAN ST, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
26-00092272
Address
LARMANDA ST & SKILLMAN ST, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-07T12:06:23.000
Update Date
2026-03-09T09:55:24.000
Closed Date
2026-03-09T09:55:23.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aLwDRAA0
Lat Location
(32.86407801509971400,-96.74593994168166000)
22-00119847
Service Request Number: 22-00119847 • Address: 319 LONGRIDGE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
22-00119847
Address
319 LONGRIDGE DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-04-01T00:59:00.000
Status
Closed
Created Date
2022-03-30T13:25:30.000
Update Date
2023-06-09T00:08:01.000
Closed Date
2022-03-30T14:27:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000001g7biAAA
Lat Location
(32.65745960217298000,-96.82646441856575000)
26-00085171
Service Request Number: 26-00085171 • Address: 12035 SCHROEDER RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00085171
Address
12035 SCHROEDER RD, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-05-12T23:59:00.000
Status
Closed
Created Date
2026-03-03T14:08:27.000
Update Date
2026-03-09T12:26:40.000
Closed Date
2026-03-09T12:26:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001ZQueeAAD
Lat Location
(32.91271719367149000,-96.76284765376927000)
25-00532894
Service Request Number: 25-00532894 • Address: 2605 DUNREATH DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
25-00532894
Address
2605 DUNREATH DR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-11-11T00:59:00.000
Status
Closed
Created Date
2025-11-05T13:35:20.000
Update Date
2025-11-07T14:07:15.000
Closed Date
2025-11-07T14:07:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001Bg8OvAAJ
Lat Location
(32.75643895705872000,-96.68166247564851000)
23-00123807
Service Request Number: 23-00123807 • Address: 2810 WHITEWOOD DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
23-00123807
Address
2810 WHITEWOOD DR, DALLAS, TX, 75233
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-03-21T00:59:00.000
Status
Closed
Created Date
2023-03-19T10:51:52.000
Update Date
2023-06-07T02:28:24.000
Closed Date
2023-03-19T11:58:47.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005KD5lAAG
Lat Location
(32.70294123391282400,-96.86614562544585000)
24-00064203
Service Request Number: 24-00064203 • Address: 419 AVENUE A, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
24-00064203
Address
419 AVENUE A, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-02-09T09:23:44.000
Update Date
2024-02-16T10:36:42.000
Closed Date
2024-02-16T10:36:42.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000007EL86AAG
Lat Location
(32.74444255512520400,-96.79999216104747000)
24-00335100
Service Request Number: 24-00335100 • Address: 2919 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00335100
Address
2919 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-08-21T16:34:02.000
Status
Closed
Created Date
2024-07-10T16:34:02.000
Update Date
2024-07-15T09:28:03.000
Closed Date
2024-07-15T09:28:03.000
Priority
Standard
Method Received Description
Internal
Unique Key
5008z000008ExVzAAK
Lat Location
(32.71673993545067000,-96.77780301477420000)
23-00547507
Service Request Number: 23-00547507 • Address: 1919 YUCCA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
23-00547507
Address
1919 YUCCA DR, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2024-01-02T00:59:00.000
Status
Closed
Created Date
2023-12-02T13:50:00.000
Update Date
2023-12-14T12:06:52.000
Closed Date
2023-12-14T12:06:51.000
Outcome
Final Results
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006mKotAAE
Lat Location
(32.74496494445456000,-96.69646280959469000)
22-00089876
Service Request Number: 22-00089876 • Address: 307 EASTON RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
22-00089876
Address
307 EASTON RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2022-03-12T00:59:00.000
Status
Closed
Created Date
2022-03-09T16:34:30.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2022-03-09T20:16:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000001WOa3AAG
Lat Location
(32.85945583303113000,-96.70802553875727000)
26-00209531
Service Request Number: 26-00209531 • Address: 5646 MILTON ST, DALLAS, TX, 75206 • City Council District: 9
Service Request Number
26-00209531
Address
5646 MILTON ST, DALLAS, TX, 75206
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-05-19T23:59:00.000
Status
Closed
Created Date
2026-05-15T14:38:50.000
Update Date
2026-05-15T16:10:00.000
Closed Date
2026-05-15T16:09:41.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001pHU75AAG
Lat Location
(32.84867378013991000,-96.77087019555460000)
26-00093938
Service Request Number: 26-00093938 • Address: 2819 MONET PL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00093938
Address
2819 MONET PL, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T09:28:44.000
Update Date
2026-03-09T10:02:29.000
Closed Date
2026-03-09T10:02:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aXkTRAA0
Lat Location
(33.00497339241023000,-96.86023384047817000)
21-00779516
Service Request Number: 21-00779516 • Address: 1514 BEAUMONT ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00779516
Address
1514 BEAUMONT ST, DALLAS, TX, 75215
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-08-23T15:30:23.000
Update Date
2023-06-09T01:19:04.000
Closed Date
2021-09-08T15:20:05.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000pzNZjAAM
Lat Location
(32.76898943354238000,-96.78862811749687000)
23-00551806
Service Request Number: 23-00551806 • Address: 8348 WINECUP RDG, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
23-00551806
Address
8348 WINECUP RDG, DALLAS, TX, 75249
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-12-05T18:39:36.000
Update Date
2023-12-20T12:14:29.000
Closed Date
2023-12-20T12:14:27.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006nc3ZAAQ
Lat Location
(32.65081814256847000,-96.97098239806913000)
25-00185200
Service Request Number: 25-00185200 • Address: 1504 WATERSIDE CT, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
25-00185200
Address
1504 WATERSIDE CT, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-05-01T18:59:00.000
Status
Closed
Created Date
2025-04-23T22:43:23.000
Update Date
2025-04-25T15:25:20.000
Closed Date
2025-04-25T15:25:00.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000eRoZZAA0
Lat Location
(32.80938054844930000,-96.72337515221359000)
26-00158817
Service Request Number: 26-00158817 • Address: 2645 COCKRELL HILL CIR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
26-00158817
Address
2645 COCKRELL HILL CIR, DALLAS, TX, 75211
City Council District
3
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-04-20T23:59:00.000
Status
Closed
Created Date
2026-04-16T08:22:58.000
Update Date
2026-04-17T11:40:57.000
Closed Date
2026-04-17T11:40:42.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001iODbpAAG
Lat Location
(32.71490533080613000,-96.89156222608267000)
22-00424811
Service Request Number: 22-00424811 • Address: 18164 DALLAS NORTH TOLLWAY NB, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
22-00424811
Address
18164 DALLAS NORTH TOLLWAY NB, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-10-04T23:59:00.000
Status
Closed
Created Date
2022-09-27T16:51:56.000
Update Date
2023-06-08T02:35:39.000
Closed Date
2022-09-30T13:42:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000003gearAAA
Lat Location
(32.99695235222993000,-96.82909818981973000)
24-00364393
Service Request Number: 24-00364393 • Address: 502 N KRAMER ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
24-00364393
Address
502 N KRAMER ST, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Mosquito - Do Not Spray - CCS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-08-01T23:38:47.000
Status
Closed
Created Date
2024-07-27T23:38:47.000
Update Date
2024-07-30T12:16:15.000
Closed Date
2024-07-30T12:16:14.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500cs000002LK4DAAW
Lat Location
(32.74889871979754500,-96.87813631564123000)
22-00074883
Service Request Number: 22-00074883 • Address: 2707 LAWRENCE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
22-00074883
Address
2707 LAWRENCE ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-02-28T14:04:58.000
Update Date
2023-06-08T23:36:48.000
Closed Date
2022-02-28T14:07:05.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001SlEdAAK
Lat Location
(32.75438626173805000,-96.75379361617499000)
22-00136716
Service Request Number: 22-00136716 • Address: 6534 KENWOOD AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
22-00136716
Address
6534 KENWOOD AVE, DALLAS, TX, 75214
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2022-05-09T23:59:00.000
Status
Closed
Created Date
2022-04-09T16:46:16.000
Update Date
2023-06-08T23:10:36.000
Closed Date
2022-04-10T23:00:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001mhELAAY
Lat Location
(32.83237642931282000,-96.74897797049230000)
21-00796822
Service Request Number: 21-00796822 • Address: 563 COOLAIR DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00796822
Address
563 COOLAIR DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-08-28T16:58:54.000
Update Date
2023-06-09T01:20:16.000
Closed Date
2021-09-07T09:23:00.000
Priority
Priority
Method Received Description
API
Unique Key
500t000000qVfaDAAS
Lat Location
(32.85129061600679000,-96.71163574827268000)
23-00345342
Service Request Number: 23-00345342 • Address: 5531 VICTOR ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
23-00345342
Address
5531 VICTOR ST, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-07-28T23:59:00.000
Status
Closed
Created Date
2023-07-27T10:20:41.000
Update Date
2023-07-27T15:56:18.000
Closed Date
2023-07-27T15:56:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005zwOFAAY
Lat Location
(32.80218741058156000,-96.75925839682962000)
26-00310316
Service Request Number: 26-00310316 • Address: 3167 WHITEHALL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00310316
Address
3167 WHITEHALL DR, DALLAS, TX, 75229
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-07-17T23:59:00.000
Status
Closed
Created Date
2026-07-15T09:26:54.000
Update Date
2026-07-17T13:23:16.000
Closed Date
2026-07-15T13:21:51.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs000022gqOHAAY
Lat Location
(32.90091033616110000,-96.86936578845847000)
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