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311 Winter Calls

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset aijr-2vdm 16 fields
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Showing 50 real records
21-00423294
Service Request Number: 21-00423294 • Address: 13525 FLOYD CIR, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
21-00423294
Address
13525 FLOYD CIR, DALLAS, TX, 75243
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2021-05-13T23:59:00.000
Status
Closed
Created Date
2021-05-11T18:57:57.000
Update Date
2023-06-09T01:38:13.000
Closed Date
2021-05-12T20:37:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000leRgXAAU
Lat Location
(32.93147677096186000,-96.74468471011663000)
26-00085311
Service Request Number: 26-00085311 • Address: 2210 N HOUSTON ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
26-00085311
Address
2210 N HOUSTON ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Clean Sweep Litter Removal - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-03T15:02:21.000
Update Date
2026-03-09T13:31:02.000
Closed Date
2026-03-09T13:31:01.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001ZTB1pAAH
Lat Location
(32.78457407608026000,-96.80877487519230000)
25-00407348
Service Request Number: 25-00407348 • Address: 10403 SHILOH RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
25-00407348
Address
10403 SHILOH RD, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-08-29T23:59:00.000
Status
Closed
Created Date
2025-08-22T13:31:41.000
Update Date
2025-08-28T11:30:49.000
Closed Date
2025-08-28T11:30:48.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000xYS4kAAG
Lat Location
(32.83677316952581000,-96.66615493709992000)
23-00174108
Service Request Number: 23-00174108 • Address: 7626 KAYWOOD DR, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
23-00174108
Address
7626 KAYWOOD DR, DALLAS, TX, 75209
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-04-17T16:33:11.000
Update Date
2023-06-07T00:54:09.000
Closed Date
2023-04-21T14:59:06.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005T5p0AAC
Lat Location
(32.84867426182433000,-96.82594545161885000)
22-00275361
Service Request Number: 22-00275361 • Address: 10403 SHAYNA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
22-00275361
Address
10403 SHAYNA DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2022-06-30T23:59:00.000
Status
Closed
Created Date
2022-06-29T15:34:11.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2022-06-30T08:47:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000002jpGKAAY
Lat Location
(32.74401977454688000,-96.64435998160235000)
22-00149178
Service Request Number: 22-00149178 • Address: S BELT LINE RD & SEAGOVILLE RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
22-00149178
Address
S BELT LINE RD & SEAGOVILLE RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2022-07-14T23:59:00.000
Status
Closed
Created Date
2022-04-17T19:36:31.000
Update Date
2026-08-07T14:28:49.000
Closed Date
2022-06-02T14:17:25.000
Outcome
No Action Required
Priority
Standard
Method Received Description
311-App
Unique Key
5008z000001qv63AAA
Lat Location
(32.68764357081255000,-96.58867181529475000)
22-00257744
Service Request Number: 22-00257744 • Address: 2745 S LEDBETTER DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
22-00257744
Address
2745 S LEDBETTER DR, DALLAS, TX, 75211
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-06-23T23:59:00.000
Status
Closed
Created Date
2022-06-17T22:14:08.000
Update Date
2023-06-08T23:14:27.000
Closed Date
2022-06-21T16:17:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000002ckFaAAI
Lat Location
(32.71394864181106000,-96.91653565333385000)
25-00015813
Service Request Number: 25-00015813 • Address: 202 S ACRES DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00015813
Address
202 S ACRES DR, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2025-01-14T18:59:00.000
Status
Closed
Created Date
2025-01-13T16:52:50.000
Update Date
2025-01-13T16:52:59.000
Closed Date
2025-01-13T16:52:50.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000QG1POAA1
Lat Location
(32.71025208816822500,-96.63911451162090000)
25-00574667
Service Request Number: 25-00574667 • Address: 1600 SEABREEZE DR, DALLAS, TX, 75051 • City Council District: 3
Service Request Number
25-00574667
Address
1600 SEABREEZE DR, DALLAS, TX, 75051
City Council District
3
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-12-20T00:59:00.000
Status
Closed
Created Date
2025-12-06T20:24:21.000
Update Date
2026-05-15T13:12:00.000
Closed Date
2026-05-15T13:10:58.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001IHhk1AAD
Lat Location
(32.72364530047282500,-96.97650654547172000)
22-00275266
Service Request Number: 22-00275266 • Address: 3821 METROPOLITAN AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
22-00275266
Address
3821 METROPOLITAN AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-06-29T15:09:08.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-06-29T15:15:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000002jnhpAAA
Lat Location
(32.77243203047922000,-96.75280462227524000)
26-00087629
Service Request Number: 26-00087629 • Address: 4124 VALLEY RIDGE RD, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
26-00087629
Address
4124 VALLEY RIDGE RD, DALLAS, TX, 75220
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed (Duplicate)
Created Date
2026-03-04T16:44:51.000
Update Date
2026-03-09T10:16:38.000
Closed Date
2026-03-09T10:16:31.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZlPmIAAV
Lat Location
(32.87693390579150000,-96.84168157718747000)
25-00431695
Service Request Number: 25-00431695 • Address: 817 STEWART DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
25-00431695
Address
817 STEWART DR, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-09-09T18:59:00.000
Status
Closed
Created Date
2025-09-06T10:55:41.000
Update Date
2025-09-06T12:02:30.000
Closed Date
2025-09-06T12:02:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000zsDEtAAM
Lat Location
(32.75520969609994600,-96.83594708178522000)
25-00311839
Service Request Number: 25-00311839 • Address: 9526 BREWSTER ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
25-00311839
Address
9526 BREWSTER ST, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-07-02T18:59:00.000
Status
Closed
Created Date
2025-06-30T13:19:07.000
Update Date
2025-07-03T16:19:42.000
Closed Date
2025-07-03T16:19:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000oI7PiAAK
Lat Location
(32.76595389219501000,-96.65820631490614000)
23-00238549
Service Request Number: 23-00238549 • Address: 5818 GOLDENEYE LN, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
23-00238549
Address
5818 GOLDENEYE LN, DALLAS, TX, 75249
City Council District
3
Department
Code Compliance
Service Request Type
ICR Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2023-07-12T19:44:21.000
Status
Closed (Transferred)
Created Date
2023-05-27T19:44:21.000
Update Date
2023-06-07T01:03:42.000
Closed Date
2023-05-30T08:05:47.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005gQcUAAU
Lat Location
(32.65315935952591000,-96.97139975610077000)
21-00588573
Service Request Number: 21-00588573 • Address: 3170 ANDREA LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00588573
Address
3170 ANDREA LN, DALLAS, TX, 75228
City Council District
9
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2021-06-28T23:59:00.000
Status
Closed
Created Date
2021-06-25T15:47:18.000
Update Date
2023-06-12T01:09:04.000
Closed Date
2021-06-25T17:17:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000nQnFSAA0
Lat Location
(32.82767859227381000,-96.66183697760039000)
26-00209721
Service Request Number: 26-00209721 • Address: 916 CEDARVALE CT, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00209721
Address
916 CEDARVALE CT, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-05-16T23:59:00.000
Status
Closed
Created Date
2026-05-15T15:45:34.000
Update Date
2026-05-15T16:56:16.000
Closed Date
2026-05-15T16:56:06.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001pHlZNAA0
Lat Location
(32.72805248659160000,-96.64756787419445000)
22-00173017
Service Request Number: 22-00173017 • Address: 2608 ELM ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
22-00173017
Address
2608 ELM ST, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-05-02T00:29:06.000
Update Date
2023-06-08T23:03:30.000
Closed Date
2022-05-02T00:32:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z00000227IcAAI
Lat Location
(32.78402250560641600,-96.78616838093116000)
26-00153269
Service Request Number: 26-00153269 • Address: 11412 WYATT ST, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00153269
Address
11412 WYATT ST, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-20T23:59:00.000
Status
Closed
Created Date
2026-04-13T13:33:43.000
Update Date
2026-04-14T16:17:03.000
Closed Date
2026-04-14T16:17:02.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hhwM2AAI
Lat Location
(32.85225581472682000,-96.68277110338171000)
23-00333331
Service Request Number: 23-00333331 • Address: 7676 S WESTMORELAND RD, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
23-00333331
Address
7676 S WESTMORELAND RD, DALLAS, TX, 75237
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-07-23T23:59:00.000
Status
Closed
Created Date
2023-07-20T13:24:48.000
Update Date
2023-07-20T16:03:09.000
Closed Date
2023-07-20T16:03:09.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005xPB2AAM
Lat Location
(32.65142439544701000,-96.88715129651473000)
26-00156103
Service Request Number: 26-00156103 • Address: FOREST LN & PRESTON RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
26-00156103
Address
FOREST LN & PRESTON RD, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Timing - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-04-20T23:59:00.000
Status
Closed
Created Date
2026-04-14T16:38:17.000
Update Date
2026-04-21T14:38:14.000
Closed Date
2026-04-21T14:38:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001i3Ak9AAE
Lat Location
(32.90941373862515000,-96.80412639024743000)
22-00382503
Service Request Number: 22-00382503 • Address: 3011 CARLSON DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
22-00382503
Address
3011 CARLSON DR, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-09-03T02:55:03.000
Update Date
2023-06-08T02:45:40.000
Closed Date
2022-09-06T11:39:31.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003SyykAAC
Lat Location
(32.82423491691424000,-96.83016540042728000)
24-00202647
Service Request Number: 24-00202647 • Address: 2632 ALMEDA DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00202647
Address
2632 ALMEDA DR, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Owner Surrender - DAS
Overall Service Request Due Date
2024-05-02T23:59:00.000
Status
Closed
Created Date
2024-05-01T16:45:57.000
Update Date
2024-05-01T16:46:06.000
Closed Date
2024-05-01T16:45:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007mw4mAAA
Lat Location
(32.71690591718909000,-96.79686825116312000)
26-00208002
Service Request Number: 26-00208002 • Address: 10001 N CENTRAL SERV SB, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
26-00208002
Address
10001 N CENTRAL SERV SB, DALLAS, TX, 75230
City Council District
11
Department
Planning & Development Department
Service Request Type
Landscaping Violation (Arborist) - PDD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-06-29T23:59:00.000
Status
In Progress
Created Date
2026-05-14T17:03:48.000
Update Date
2026-05-15T08:00:11.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001p4YN0AAM
Lat Location
(32.88336390768484000,-96.77070540321448000)
24-00552655
Service Request Number: 24-00552655 • Address: 2400 OATES DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
24-00552655
Address
2400 OATES DR, DALLAS, TX, 75228
City Council District
7
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-12-18T18:59:00.000
Status
Closed
Created Date
2024-11-15T14:47:53.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2024-11-18T12:00:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000J5epxAAB
Lat Location
(32.82132942482522000,-96.67451567077940000)
22-00275293
Service Request Number: 22-00275293 • Address: 1924 PASSION DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
22-00275293
Address
1924 PASSION DR, DALLAS, TX, 75217
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-07-07T23:59:00.000
Status
Closed
Created Date
2022-06-29T15:17:08.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-07-06T11:23:23.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002jo5cAAA
Lat Location
(32.67554856211725000,-96.64743031410094000)
24-00008727
Service Request Number: 24-00008727 • Address: 1201 CLAUDE ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
24-00008727
Address
1201 CLAUDE ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-01-07T17:47:25.000
Update Date
2024-01-21T13:23:42.000
Closed Date
2024-01-21T13:23:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z0000070Qu3AAE
Lat Location
(32.74026943420308000,-96.80678620486148000)
26-00348540
Service Request Number: 26-00348540 • Address: 1919 ALHAMBRA ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00348540
Address
1919 ALHAMBRA ST, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-08-13T23:59:00.000
Status
Closed
Created Date
2026-08-06T15:51:29.000
Update Date
2026-08-11T10:14:58.000
Closed Date
2026-08-11T10:14:58.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000027uJMJAA2
Lat Location
(32.74495293051614000,-96.69541484385641000)
25-00491346
Service Request Number: 25-00491346 • Address: N EDGEFIELD AVE & KESSLER PKWY, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
25-00491346
Address
N EDGEFIELD AVE & KESSLER PKWY, DALLAS, TX, 75208
City Council District
1
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-10-24T23:59:00.000
Status
Closed
Created Date
2025-10-09T13:52:04.000
Update Date
2026-05-15T13:18:03.000
Closed Date
2026-05-15T13:17:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000015SMBtAAO
Lat Location
(32.76193169837473000,-96.84353474039261000)
24-00312285
Service Request Number: 24-00312285 • Address: 609 GLEN ARBOR DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
24-00312285
Address
609 GLEN ARBOR DR, DALLAS, TX, 75241
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-07-05T23:59:00.000
Status
Closed
Created Date
2024-06-27T13:26:24.000
Update Date
2024-07-02T17:11:09.000
Closed Date
2024-07-02T17:11:09.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000089zw1AAA
Lat Location
(32.68335375734644500,-96.81564791976771000)
26-00406816
Service Request Number: 26-00406816 • Address: 2500 CONVERSE ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
26-00406816
Address
2500 CONVERSE ST, DALLAS, TX, 75207
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-09-16T23:59:00.000
Status
Closed
Created Date
2026-09-13T11:40:28.000
Update Date
2026-09-16T09:55:09.000
Closed Date
2026-09-14T09:54:00.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002H1h3PAAR
Lat Location
(32.80235497171286000,-96.83799340422343000)
26-00190999
Service Request Number: 26-00190999 • Address: 2624 MOJAVE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00190999
Address
2624 MOJAVE DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-05T11:27:19.000
Update Date
2026-05-15T08:59:11.000
Closed Date
2026-05-15T08:13:06.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001mzBDlAAM
Lat Location
(32.64953535327677000,-96.77910681496144000)
26-00192413
Service Request Number: 26-00192413 • Address: 4298 SUMMIT RIDGE DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00192413
Address
4298 SUMMIT RIDGE DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-06T06:03:35.000
Update Date
2026-05-15T14:50:15.000
Closed Date
2026-05-15T14:50:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001nC2B3AAK
Lat Location
(32.69290443065814600,-96.81478800264811000)
25-00185183
Service Request Number: 25-00185183 • Address: 7073 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
25-00185183
Address
7073 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-04-23T22:12:48.000
Update Date
2025-04-30T16:17:45.000
Closed Date
2025-04-30T16:17:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000eRhprAAC
Lat Location
(32.71331819453044000,-96.70069162995614000)
23-00336509
Service Request Number: 23-00336509 • Address: 2350 CLIFF TEEN CT, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
23-00336509
Address
2350 CLIFF TEEN CT, DALLAS, TX, 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-07-25T23:59:00.000
Status
Closed
Created Date
2023-07-22T08:31:10.000
Update Date
2023-07-22T09:27:27.000
Closed Date
2023-07-22T09:27:27.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000005yDMhAAM
Lat Location
(32.71260500044902000,-96.85614161335401000)
24-00608840
Service Request Number: 24-00608840 • Address: CASA DEL SOL LN & COTILLION DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
24-00608840
Address
CASA DEL SOL LN & COTILLION DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Hazardous - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2024-12-29T00:59:00.000
Status
Closed
Created Date
2024-12-27T11:17:17.000
Update Date
2024-12-27T12:37:44.000
Closed Date
2024-12-27T12:37:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000OCPjBAAX
Lat Location
(32.85150772249408000,-96.65820610612685000)
24-00087294
Service Request Number: 24-00087294 • Address: 2412 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00087294
Address
2412 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-02-24T11:50:17.000
Update Date
2024-02-29T12:33:47.000
Closed Date
2024-02-29T12:33:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000007KOmYAAW
Lat Location
(32.71715548453353000,-96.78484144444101000)
25-00063220
Service Request Number: 25-00063220 • Address: 1725 JB JACKSON JR BLVD, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
25-00063220
Address
1725 JB JACKSON JR BLVD, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-02-12T16:20:06.000
Update Date
2025-02-27T12:51:38.000
Closed Date
2025-02-27T12:51:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000ULqYlAAL
Lat Location
(32.77243765391505500,-96.76099663034698000)
25-00227088
Service Request Number: 25-00227088 • Address: 6300 BENAVIDES DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
25-00227088
Address
6300 BENAVIDES DR, DALLAS, TX, 75217
City Council District
8
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-05-30T23:59:00.000
Status
Closed
Created Date
2025-05-15T15:36:37.000
Update Date
2025-05-16T09:41:50.000
Closed Date
2025-05-16T09:41:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000hftmAAAQ
Lat Location
(32.71530243694684000,-96.71408743139112000)
26-00089479
Service Request Number: 26-00089479 • Address: 1535 DOYLE AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
26-00089479
Address
1535 DOYLE AVE, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-05T15:32:30.000
Update Date
2026-03-09T13:35:13.000
Closed Date
2026-03-09T13:35:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001Zz4QFAAZ
Lat Location
(32.74339489383679000,-96.80091831019655000)
23-00547503
Service Request Number: 23-00547503 • Address: 8656 SAN BENITO WAY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
23-00547503
Address
8656 SAN BENITO WAY, DALLAS, TX, 75218
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2024-01-04T00:59:00.000
Status
Closed
Created Date
2023-12-02T13:45:39.000
Update Date
2023-12-04T09:28:03.000
Closed Date
2023-12-04T09:28:03.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000006mLB7AAM
Lat Location
(32.81846535111714000,-96.70658507278864000)
23-00007617
Service Request Number: 23-00007617 • Address: 3230 HARLANDALE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
23-00007617
Address
3230 HARLANDALE AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-01-05T13:34:38.000
Update Date
2023-06-07T01:54:45.000
Closed Date
2023-01-06T11:15:39.000
Priority
Priority
Method Received Description
Phone
Unique Key
5008z000004h3Z3AAI
Lat Location
(32.70740972084779000,-96.80677916627141000)
25-00131785
Service Request Number: 25-00131785 • Address: 2810 MARYLAND AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00131785
Address
2810 MARYLAND AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-03-26T23:59:00.000
Status
Closed
Created Date
2025-03-25T16:13:00.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2025-03-25T18:27:37.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000aDrwJAAS
Lat Location
(32.71297776028633000,-96.81316785673138000)
24-00043908
Service Request Number: 24-00043908 • Address: 241 WOODMONT DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
24-00043908
Address
241 WOODMONT DR, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-01-29T16:49:56.000
Update Date
2024-01-30T16:08:05.000
Closed Date
2024-01-30T16:08:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000079SraAAE
Lat Location
(32.71570665949979000,-96.70514183749616000)
26-00078026
Service Request Number: 26-00078026 • Address: 1503 HORTENSE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00078026
Address
1503 HORTENSE AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-05-07T23:59:00.000
Status
In Progress
Created Date
2026-02-26T14:42:37.000
Update Date
2026-03-09T15:44:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001YXBDVAA5
Lat Location
(32.68963192014068000,-96.80235355717697000)
22-00139376
Service Request Number: 22-00139376 • Address: 3020 FORDHAM RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00139376
Address
3020 FORDHAM RD, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2022-05-11T23:59:00.000
Status
Closed
Created Date
2022-04-11T16:18:38.000
Update Date
2023-06-08T22:44:28.000
Closed Date
2022-04-12T23:00:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001nYxJAAU
Lat Location
(32.71078118839456000,-96.77338783384242000)
22-00090299
Service Request Number: 22-00090299 • Address: PARRY AVE & S PEAK ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
22-00090299
Address
PARRY AVE & S PEAK ST, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2022-03-15T23:59:00.000
Status
Closed
Created Date
2022-03-09T22:50:22.000
Update Date
2026-08-07T14:29:26.000
Closed Date
2022-03-10T10:09:27.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000001WUYNAA4
Lat Location
(32.78525853046642000,-96.76370784608567000)
26-00327754
Service Request Number: 26-00327754 • Address: 7549 S LANCASTER RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00327754
Address
7549 S LANCASTER RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street/Road/Driveway Blockage - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-07-25T23:59:00.000
Status
Closed
Created Date
2026-07-24T17:42:11.000
Update Date
2026-07-24T19:35:46.000
Closed Date
2026-07-24T19:35:46.000
Outcome
No street or road blockage found at location
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000024wnmfAAA
Lat Location
(32.65451210652654000,-96.78314262940283000)
26-00078742
Service Request Number: 26-00078742 • Address: 5875 MOUNTAIN VALLEY LN, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
26-00078742
Address
5875 MOUNTAIN VALLEY LN, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2026-02-26T19:03:28.000
Update Date
2026-03-09T12:12:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001Yb9l1AAB
Lat Location
(32.73443219025194400,-96.92185699353558000)
26-00155471
Service Request Number: 26-00155471 • Address: 6850 S COCKRELL HILL RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
26-00155471
Address
6850 S COCKRELL HILL RD, DALLAS, TX, 75236
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2026-04-14T13:02:57.000
Update Date
2026-04-14T14:06:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hyw9VAAQ
Lat Location
(32.66598973810061000,-96.89115037372910000)
21-00199900
Service Request Number: 21-00199900 • Address: BODINE LN & PETTY LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00199900
Address
BODINE LN & PETTY LN, DALLAS, TX, 75217
City Council District
5
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-03-13T00:59:00.000
Status
Closed
Created Date
2021-03-05T13:40:00.000
Update Date
2023-06-09T02:11:44.000
Closed Date
2021-03-11T19:05:15.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000hoZWXAA2
Lat Location
(32.74390436088054000,-96.70409195284829000)
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