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311 Winter Calls

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset aijr-2vdm 16 fields
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Showing 50 real records
23-00108104
Service Request Number: 23-00108104 • Address: 2902 STATE ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
23-00108104
Address
2902 STATE ST, DALLAS, TX, 75204
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-03-14T23:59:00.000
Status
Closed
Created Date
2023-03-09T11:03:02.000
Update Date
2023-06-07T01:40:07.000
Closed Date
2023-03-10T16:46:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005HJEhAAO
Lat Location
(32.79735391900905500,-96.79769283852633000)
22-00545494
Service Request Number: 22-00545494 • Address: 7454 E NORTHWEST HWY, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
22-00545494
Address
7454 E NORTHWEST HWY, DALLAS, TX, 75231
City Council District
9
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-01-04T00:59:00.000
Status
Closed
Created Date
2022-12-16T17:06:15.000
Update Date
2023-06-08T02:02:31.000
Closed Date
2023-01-29T20:50:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004UDwKAAW
Lat Location
(32.85473964641801000,-96.73297288230292000)
26-00203230
Service Request Number: 26-00203230 • Address: 2525 TURTLE CREEK BLVD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
26-00203230
Address
2525 TURTLE CREEK BLVD, DALLAS, TX, 75219
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-12T13:30:20.000
Update Date
2026-06-18T12:53:08.000
Closed Date
2026-06-16T11:57:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001oUF1AAAW
Lat Location
(32.80187425302274600,-96.80965356025749000)
22-00315985
Service Request Number: 22-00315985 • Address: 4939 BARTLETT AVE, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
22-00315985
Address
4939 BARTLETT AVE, DALLAS, TX, 75216
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-07-29T23:59:00.000
Status
Closed
Created Date
2022-07-26T07:42:54.000
Update Date
2023-06-08T03:07:17.000
Closed Date
2022-07-26T08:45:18.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z0000030aujAAA
Lat Location
(32.68758455470650000,-96.79290734413449000)
26-00109655
Service Request Number: 26-00109655 • Address: 2842 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 8
Service Request Number
26-00109655
Address
2842 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-18T09:18:57.000
Update Date
2026-04-14T14:44:10.000
Closed Date
2026-04-14T14:44:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001cRZT9AAO
Lat Location
(32.69378099486256400,-96.77314854500257000)
25-00164381
Service Request Number: 25-00164381 • Address: 8610 SAN FERNANDO WAY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
25-00164381
Address
8610 SAN FERNANDO WAY, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-04-12T13:27:16.000
Update Date
2025-04-15T16:01:21.000
Closed Date
2025-04-15T15:15:13.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000cpDDTAA2
Lat Location
(32.82179520385146000,-96.71279275189990000)
26-00155495
Service Request Number: 26-00155495 • Address: 8820 EUSTIS AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00155495
Address
8820 EUSTIS AVE, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-04-17T23:59:00.000
Status
Closed
Created Date
2026-04-14T13:12:58.000
Update Date
2026-04-14T14:56:09.000
Closed Date
2026-04-14T14:56:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hxvx4AAA
Lat Location
(32.81750334448471000,-96.70245232667075000)
25-00105521
Service Request Number: 25-00105521 • Address: 5829 FOREST HAVEN TRL, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
25-00105521
Address
5829 FOREST HAVEN TRL, DALLAS, TX, 75232
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-03-12T23:59:00.000
Status
Closed
Created Date
2025-03-10T17:02:04.000
Update Date
2025-03-11T18:07:51.000
Closed Date
2025-03-11T18:07:51.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000Y3ylfAAB
Lat Location
(32.67592172675371000,-96.83209872509973000)
22-00219494
Service Request Number: 22-00219494 • Address: 10034 CANDLEWOOD PL, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
22-00219494
Address
10034 CANDLEWOOD PL, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-06-03T23:59:00.000
Status
Closed
Created Date
2022-05-26T15:06:54.000
Update Date
2023-06-08T23:21:16.000
Closed Date
2022-06-03T16:56:57.000
Outcome
Replaced Roll Cart(s)
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002HdaSAAS
Lat Location
(32.70374660343529000,-96.65129865182418000)
23-00392851
Service Request Number: 23-00392851 • Address: 7019 PASADENA AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
23-00392851
Address
7019 PASADENA AVE, DALLAS, TX, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-08-23T12:21:29.000
Update Date
2023-09-11T12:22:07.000
Closed Date
2023-09-11T12:22:06.000
Priority
Standard
Method Received Description
API
Unique Key
5008z0000069u9vAAA
Lat Location
(32.81820949355835000,-96.73680734078212000)
26-00091695
Service Request Number: 26-00091695 • Address: 1239 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00091695
Address
1239 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-03-20T23:59:00.000
Status
Closed
Created Date
2026-03-06T17:46:18.000
Update Date
2026-03-09T09:22:23.000
Closed Date
2026-03-09T09:22:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aGNI0AAO
Lat Location
(32.73419374438637000,-96.81429844255000000)
25-00050969
Service Request Number: 25-00050969 • Address: 2581 ROYAL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
25-00050969
Address
2581 ROYAL LN, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2025-03-19T11:08:56.000
Status
Closed
Created Date
2025-02-05T11:08:56.000
Update Date
2025-02-18T16:21:18.000
Closed Date
2025-02-18T16:21:18.000
Priority
Standard
Method Received Description
Internal
Unique Key
500cs00000TLhAxAAL
Lat Location
(32.89611002664680000,-96.89218565503390000)
22-00346488
Service Request Number: 22-00346488 • Address: 14332 MONTFORT DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
22-00346488
Address
14332 MONTFORT DR, DALLAS, TX, 75254
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-08-13T16:15:59.000
Update Date
2023-06-08T03:14:23.000
Closed Date
2022-08-15T15:20:22.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003Fj27AAC
Lat Location
(32.94349078465267000,-96.81420153347759000)
24-00405940
Service Request Number: 24-00405940 • Address: 2510 BIRMINGHAM AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
24-00405940
Address
2510 BIRMINGHAM AVE, DALLAS, TX, 75215
City Council District
7
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-08-23T23:59:00.000
Status
Closed
Created Date
2024-08-21T06:35:12.000
Update Date
2024-08-21T14:07:55.000
Closed Date
2024-08-21T14:07:55.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs000005LfdBAAS
Lat Location
(32.76407620142876000,-96.76919474714273000)
24-00024266
Service Request Number: 24-00024266 • Address: 1210 NEPTUNE RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00024266
Address
1210 NEPTUNE RD, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-01-20T18:59:00.000
Status
Closed
Created Date
2024-01-17T17:14:40.000
Update Date
2024-01-18T00:53:45.000
Closed Date
2024-01-18T00:53:45.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z0000074j1hAAA
Lat Location
(32.69119489183686500,-96.80859815341294000)
26-00086803
Service Request Number: 26-00086803 • Address: 9400 CHIMNEY HILL LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00086803
Address
9400 CHIMNEY HILL LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-18T23:59:00.000
Status
Closed
Created Date
2026-03-04T12:18:26.000
Update Date
2026-03-09T08:16:21.000
Closed Date
2026-03-09T08:16:12.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ZdpIyAAJ
Lat Location
(32.91405237815407500,-96.73549442881729000)
23-00210391
Service Request Number: 23-00210391 • Address: 4203 LAWNVIEW AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
23-00210391
Address
4203 LAWNVIEW AVE, DALLAS, TX, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-05-15T23:59:00.000
Status
Closed
Created Date
2023-05-14T08:52:58.000
Update Date
2023-06-07T01:11:33.000
Closed Date
2023-05-14T10:52:16.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005c1FRAAY
Lat Location
(32.78098763189850000,-96.71870196624785000)
26-00324410
Service Request Number: 26-00324410 • Address: 9446 WINTERSET AVE, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
26-00324410
Address
9446 WINTERSET AVE, DALLAS, TX, 75232
City Council District
8
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-08-12T23:59:00.000
Status
Closed
Created Date
2026-07-23T10:39:48.000
Update Date
2026-07-24T13:03:08.000
Closed Date
2026-07-24T13:03:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000024a0XdAAI
Lat Location
(32.63440766621173000,-96.83148349398670000)
23-00444688
Service Request Number: 23-00444688 • Address: 2103 N HALL ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
23-00444688
Address
2103 N HALL ST, DALLAS, TX, 75204
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-09-27T23:59:00.000
Status
Closed
Created Date
2023-09-25T12:05:23.000
Update Date
2023-09-27T19:12:45.000
Closed Date
2023-09-27T19:12:44.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000006M4BsAAK
Lat Location
(32.79800731858636000,-96.79247436145295000)
26-00319533
Service Request Number: 26-00319533 • Address: 5626 ROYAL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00319533
Address
5626 ROYAL LN, DALLAS, TX, 75229
City Council District
13
Department
311 Customer Service Center
Service Request Type
311 Event Request - 311
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-08-03T23:59:00.000
Status
Closed
Created Date
2026-07-20T23:14:29.000
Update Date
2026-07-23T11:15:07.000
Closed Date
2026-07-21T11:14:30.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000023twwiAAA
Lat Location
(32.89466058656469000,-96.81167281931326000)
24-00394214
Service Request Number: 24-00394214 • Address: 1119 S WAVERLY DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
24-00394214
Address
1119 S WAVERLY DR, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-08-19T23:59:00.000
Status
Closed
Created Date
2024-08-14T09:40:01.000
Update Date
2024-08-15T13:03:54.000
Closed Date
2024-08-15T13:03:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000004XRYcAAO
Lat Location
(32.73446471810397000,-96.84939458181468000)
23-00210385
Service Request Number: 23-00210385 • Address: 3248 SPRUCE VALLEY LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
23-00210385
Address
3248 SPRUCE VALLEY LN, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-05-14T08:44:51.000
Update Date
2023-06-07T01:11:33.000
Closed Date
2023-05-17T16:16:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005c1ARAAY
Lat Location
(32.70439830232693000,-96.87654246443404000)
24-00521551
Service Request Number: 24-00521551 • Address: 2721 N FITZHUGH AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
24-00521551
Address
2721 N FITZHUGH AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - New - TPW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2025-01-28T18:59:00.000
Status
Closed
Created Date
2024-10-28T09:38:25.000
Update Date
2025-07-07T11:52:09.000
Closed Date
2025-07-07T11:52:09.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs00000G3WrmAAF
Lat Location
(32.81431840713119600,-96.78590641824044000)
26-00267618
Service Request Number: 26-00267618 • Address: 2323 DUNLOE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
26-00267618
Address
2323 DUNLOE DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-06-23T23:59:00.000
Status
Closed
Created Date
2026-06-18T18:44:07.000
Update Date
2026-06-18T19:15:57.000
Closed Date
2026-06-18T19:15:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001wYhrpAAC
Lat Location
(32.83693665270206000,-96.67527725316470000)
23-00546691
Service Request Number: 23-00546691 • Address: 6560 KENWOOD AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
23-00546691
Address
6560 KENWOOD AVE, DALLAS, TX, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-12-01T15:57:42.000
Update Date
2023-12-06T13:26:57.000
Closed Date
2023-12-06T13:26:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006m42uAAA
Lat Location
(32.83230421726871000,-96.74815220639606000)
21-00716269
Service Request Number: 21-00716269 • Address: 2242 FORT WORTH AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00716269
Address
2242 FORT WORTH AVE, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-08-03T16:03:57.000
Update Date
2023-06-09T00:36:25.000
Closed Date
2021-08-03T16:13:19.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000p9YKzAAM
Lat Location
(32.76068992849022000,-96.85918879203629000)
25-00224119
Service Request Number: 25-00224119 • Address: 9042 LIVENSHIRE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
25-00224119
Address
9042 LIVENSHIRE DR, DALLAS, TX, 75238
City Council District
10
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-05-29T23:59:00.000
Status
Closed
Created Date
2025-05-14T12:11:41.000
Update Date
2025-06-03T14:38:03.000
Closed Date
2025-06-03T14:37:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000hR79WAAS
Lat Location
(32.87105248854003000,-96.70253787896698000)
26-00342263
Service Request Number: 26-00342263 • Address: 7947 VALENTINE CT, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00342263
Address
7947 VALENTINE CT, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-08-10T23:59:00.000
Status
Closed
Created Date
2026-08-03T15:25:21.000
Update Date
2026-08-08T13:19:12.000
Closed Date
2026-08-06T13:18:27.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs0000270xcaAAA
Lat Location
(32.74095379445657000,-96.68619233545192000)
23-00303246
Service Request Number: 23-00303246 • Address: 3124 TUSKEGEE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
23-00303246
Address
3124 TUSKEGEE ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-07-03T13:39:47.000
Update Date
2023-07-05T17:59:30.000
Closed Date
2023-07-05T17:59:28.000
Priority
Priority
Method Received Description
Phone
Unique Key
5008z000005rNH1AAM
Lat Location
(32.76567207850962400,-96.75662529257882000)
26-00388963
Service Request Number: 26-00388963 • Address: 7827 INDIAN RIDGE TRL, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
26-00388963
Address
7827 INDIAN RIDGE TRL, DALLAS, TX, 75232
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-09-02T23:59:00.000
Status
Closed
Created Date
2026-09-01T06:50:08.000
Update Date
2026-09-04T10:26:18.000
Closed Date
2026-09-02T10:25:22.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002E30QeAAJ
Lat Location
(32.65244133135061600,-96.85015015791095000)
26-00092445
Service Request Number: 26-00092445 • Address: N CENTRAL EXPY SB & N HALL ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00092445
Address
N CENTRAL EXPY SB & N HALL ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-07T14:58:47.000
Update Date
2026-03-09T09:10:31.000
Closed Date
2026-03-09T09:10:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aMqYzAAK
Lat Location
(32.79893542792312600,-96.79319558941584000)
26-00096968
Service Request Number: 26-00096968 • Address: 3260 IRVING BLVD, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
26-00096968
Address
3260 IRVING BLVD, DALLAS, TX, 75247
City Council District
6
Department
Code Compliance
Service Request Type
Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-04-21T23:59:00.000
Status
Closed
Created Date
2026-03-10T14:59:37.000
Update Date
2026-03-18T16:57:09.000
Closed Date
2026-03-18T16:57:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001av1GgAAI
Lat Location
(32.80778281655316400,-96.87254263430614000)
24-00344272
Service Request Number: 24-00344272 • Address: 713 EXPOSITION AVE, DALLAS, TX, 75226 • City Council District: 7
Service Request Number
24-00344272
Address
713 EXPOSITION AVE, DALLAS, TX, 75226
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-07-16T14:57:59.000
Update Date
2024-07-16T15:02:07.000
Closed Date
2024-07-16T15:02:07.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000001Q8PZAA0
Lat Location
(32.78269707878587000,-96.76889231589573000)
25-00300228
Service Request Number: 25-00300228 • Address: 9560 TEAGARDEN RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
25-00300228
Address
9560 TEAGARDEN RD, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2025-06-25T23:59:00.000
Status
Closed
Created Date
2025-06-24T11:00:49.000
Update Date
2025-06-24T11:01:09.000
Closed Date
2025-06-24T11:00:49.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000nLcZAAA0
Lat Location
(32.67596314102899400,-96.65895264518208000)
23-00235007
Service Request Number: 23-00235007 • Address: 3600 BISBEE DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
23-00235007
Address
3600 BISBEE DR, DALLAS, TX, 75227
City Council District
5
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2023-06-20T23:59:00.000
Status
Closed
Created Date
2023-05-26T12:49:42.000
Update Date
2023-06-23T07:31:28.000
Closed Date
2023-06-23T07:31:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000005fqoIAAQ
Lat Location
(32.77024411266820000,-96.71062917430953000)
24-00344288
Service Request Number: 24-00344288 • Address: 5950 BERKSHIRE LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
24-00344288
Address
5950 BERKSHIRE LN, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Pay Lot Booting - AVI
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-07-25T23:59:00.000
Status
Closed
Created Date
2024-07-16T15:06:08.000
Update Date
2024-07-26T07:11:43.000
Closed Date
2024-07-18T14:48:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000001PvFTAA0
Lat Location
(32.86467764745657000,-96.80992363034369000)
23-00098057
Service Request Number: 23-00098057 • Address: 6203 VICKERY BLVD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
23-00098057
Address
6203 VICKERY BLVD, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-03-14T23:59:00.000
Status
Closed
Created Date
2023-03-03T12:18:35.000
Update Date
2023-06-07T01:34:49.000
Closed Date
2023-03-13T11:56:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005FXRkAAO
Lat Location
(32.82323126910216000,-96.75800573176187000)
26-00093132
Service Request Number: 26-00093132 • Address: 11432 REEDER RD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
26-00093132
Address
11432 REEDER RD, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TPW
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-13T23:59:00.000
Status
Closed
Created Date
2026-03-08T12:45:48.000
Update Date
2026-03-09T10:30:21.000
Closed Date
2026-03-09T10:30:20.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aRUBFAA4
Lat Location
(32.89754520607693000,-96.89579904495928000)
23-00171205
Service Request Number: 23-00171205 • Address: 10800 MARCHANT CIR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
23-00171205
Address
10800 MARCHANT CIR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2023-04-18T23:59:00.000
Status
Closed
Created Date
2023-04-15T15:57:34.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2023-04-15T18:09:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005SdGlAAK
Lat Location
(32.84717297635884000,-96.69008680118080000)
25-00530818
Service Request Number: 25-00530818 • Address: 5350 MCKINNEY AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
25-00530818
Address
5350 MCKINNEY AVE, DALLAS, TX, 75205
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-11-04T12:41:13.000
Update Date
2025-11-04T12:42:06.000
Closed Date
2025-11-04T12:42:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001BHLSdAAP
Lat Location
(32.83074346151484000,-96.78269949627195000)
26-00020673
Service Request Number: 26-00020673 • Address: 2907 ALPINE ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
26-00020673
Address
2907 ALPINE ST, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-01-15T11:07:34.000
Update Date
2026-05-15T10:28:21.000
Closed Date
2026-05-15T10:28:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001Pk3qPAAR
Lat Location
(32.78481388795487600,-96.74435146627145000)
23-00363728
Service Request Number: 23-00363728 • Address: 6119 GOLIAD AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
23-00363728
Address
6119 GOLIAD AVE, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-08-07T09:09:00.000
Update Date
2023-08-08T14:40:15.000
Closed Date
2023-08-08T14:40:14.000
Priority
Standard
Method Received Description
API
Unique Key
5008z0000063m5uAAA
Lat Location
(32.81832037567271000,-96.76099516069516000)
23-00336847
Service Request Number: 23-00336847 • Address: 2532 SUNDANCE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
23-00336847
Address
2532 SUNDANCE LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-07-23T23:59:00.000
Status
Closed
Created Date
2023-07-22T12:36:28.000
Update Date
2023-07-22T13:51:58.000
Closed Date
2023-07-22T13:51:58.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005yGRuAAM
Lat Location
(32.99532394183382000,-96.87136111299593000)
25-00041559
Service Request Number: 25-00041559 • Address: 4005 GASTON AVE, DALLAS, TX, 75246 • City Council District: 14
Service Request Number
25-00041559
Address
4005 GASTON AVE, DALLAS, TX, 75246
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-01-30T12:55:53.000
Update Date
2025-04-03T11:06:14.000
Closed Date
2025-04-03T10:19:57.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000SVNZhAAP
Lat Location
(32.79313128914740000,-96.77803440079356000)
22-00028675
Service Request Number: 22-00028675 • Address: 1927 RED CLOUD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
22-00028675
Address
1927 RED CLOUD DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-02-05T00:59:00.000
Status
Closed
Created Date
2022-01-23T20:54:14.000
Update Date
2026-08-07T13:30:46.000
Closed Date
2022-01-27T13:52:45.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000wSDvHAAW
Lat Location
(32.74649646216697000,-96.65268467254420000)
25-00290782
Service Request Number: 25-00290782 • Address: 4912 W DAVIS ST, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
25-00290782
Address
4912 W DAVIS ST, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-06-18T12:47:24.000
Update Date
2025-07-08T09:50:53.000
Closed Date
2025-07-08T09:50:53.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000mYpPVAA0
Lat Location
(32.74942647673978000,-96.90772141616364000)
22-00120641
Service Request Number: 22-00120641 • Address: 2325 SAN MARCUS AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
22-00120641
Address
2325 SAN MARCUS AVE, DALLAS, TX, 75228
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-04-01T23:59:00.000
Status
Closed
Created Date
2022-03-30T16:50:16.000
Update Date
2023-06-08T23:08:11.000
Closed Date
2022-03-31T09:46:28.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000001gPhsAAE
Lat Location
(32.83156308532409000,-96.67722464761050000)
22-00458554
Service Request Number: 22-00458554 • Address: 3725 CARL ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
22-00458554
Address
3725 CARL ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-10-19T15:05:10.000
Update Date
2023-06-08T02:39:53.000
Closed Date
2022-10-21T09:26:49.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003sluCAAQ
Lat Location
(32.77281504849887000,-96.75495506199990000)
26-00057318
Service Request Number: 26-00057318 • Address: 1500 MARILLA ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
26-00057318
Address
1500 MARILLA ST, DALLAS, TX, 75201
City Council District
2
Department
Sanitation Services
Service Request Type
TEST CRM
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-02-14T00:59:00.000
Status
Closed
Created Date
2026-02-12T21:40:17.000
Update Date
2026-03-09T15:34:49.000
Closed Date
2026-02-12T22:02:16.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001VmB21AAF
Lat Location
(32.77625816445175400,-96.79813052805436000)
21-00267055
Service Request Number: 21-00267055 • Address: 2634 INGERSOLL ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00267055
Address
2634 INGERSOLL ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-04-05T23:59:00.000
Status
Closed
Created Date
2021-03-25T12:55:49.000
Update Date
2023-06-09T02:03:01.000
Closed Date
2021-03-30T15:27:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000jChgSAAS
Lat Location
(32.77528298236408000,-96.90584039079580000)
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