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311 Winter Calls

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset aijr-2vdm 16 fields
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Showing 50 real records
22-00543146
Service Request Number: 22-00543146 • Address: 2619 KIMSEY DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
22-00543146
Address
2619 KIMSEY DR, DALLAS, TX, 75235
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-21T00:59:00.000
Status
Closed
Created Date
2022-12-15T16:02:35.000
Update Date
2023-06-08T02:01:51.000
Closed Date
2022-12-22T09:03:48.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004TKUQAA4
Lat Location
(32.82434317898662400,-96.83785654484569000)
26-00155616
Service Request Number: 26-00155616 • Address: 3313 MEADOW ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00155616
Address
3313 MEADOW ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2026-04-15T23:59:00.000
Status
Closed
Created Date
2026-04-14T14:04:30.000
Update Date
2026-04-14T15:47:21.000
Closed Date
2026-04-14T15:47:21.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001i0NArAAM
Lat Location
(32.76974812807521400,-96.76216137183106000)
26-00355898
Service Request Number: 26-00355898 • Address: 10222 KILARNEY DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00355898
Address
10222 KILARNEY DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation District Billing Dispute - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-08-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-06-22T13:28:35.000
Update Date
2026-08-11T17:33:17.000
Closed Date
2026-08-11T17:33:07.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500cs0000293381AAA
Lat Location
(32.84283656572623000,-96.69579020919832000)
26-00206195
Service Request Number: 26-00206195 • Address: 7649 GREENSPAN AVE, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
26-00206195
Address
7649 GREENSPAN AVE, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-05-15T23:59:00.000
Status
Closed
Created Date
2026-05-13T20:02:40.000
Update Date
2026-05-15T12:50:51.000
Closed Date
2026-05-15T12:50:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001or2UKAAY
Lat Location
(32.65613700614270000,-96.83104874879618000)
26-00170954
Service Request Number: 26-00170954 • Address: 2138 STOVALL DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00170954
Address
2138 STOVALL DR, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2026-05-08T23:59:00.000
Status
Closed
Created Date
2026-04-23T13:02:53.000
Update Date
2026-04-24T12:18:31.000
Closed Date
2026-04-24T12:18:21.000
Outcome
Final Results
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001jzRSHAA2
Lat Location
(32.70789738043982000,-96.79648685502853000)
23-00247645
Service Request Number: 23-00247645 • Address: 1300 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
23-00247645
Address
1300 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2023-06-05T23:59:00.000
Status
Closed
Created Date
2023-06-03T12:10:56.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2023-06-04T10:07:13.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005hzI6AAI
Lat Location
(32.77847303104401000,-96.84211641791339000)
26-00090383
Service Request Number: 26-00090383 • Address: 10166 BARONNE CIR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00090383
Address
10166 BARONNE CIR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-13T23:59:00.000
Status
Closed
Created Date
2026-03-06T09:24:53.000
Update Date
2026-03-10T09:20:44.000
Closed Date
2026-03-10T09:20:43.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001a7PdzAAE
Lat Location
(32.86201311530805000,-96.70770035569274000)
23-00407388
Service Request Number: 23-00407388 • Address: 2924 BIRMINGHAM AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
23-00407388
Address
2924 BIRMINGHAM AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-08-31T14:09:16.000
Update Date
2023-09-03T14:55:07.000
Closed Date
2023-09-03T14:55:06.000
Priority
Priority
Method Received Description
Proactive
Unique Key
5008z000006D75kAAC
Lat Location
(32.76830857617884000,-96.76432307619339000)
26-00086470
Service Request Number: 26-00086470 • Address: LEMMON AVE & INWOOD RD, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
26-00086470
Address
LEMMON AVE & INWOOD RD, DALLAS, TX, 75209
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed
Created Date
2026-03-04T10:43:27.000
Update Date
2026-03-09T07:47:40.000
Closed Date
2026-03-09T07:47:29.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZdBF4AAN
Lat Location
(32.82987943377205000,-96.82651494565522000)
26-00087616
Service Request Number: 26-00087616 • Address: 4124 VALLEY RIDGE RD, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
26-00087616
Address
4124 VALLEY RIDGE RD, DALLAS, TX, 75220
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed
Created Date
2026-03-04T16:42:58.000
Update Date
2026-03-09T10:16:33.000
Closed Date
2026-03-09T10:16:30.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZkAxSAAV
Lat Location
(32.87693390579150000,-96.84168157718747000)
25-00582708
Service Request Number: 25-00582708 • Address: 6943 SAMMY CIR, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
25-00582708
Address
6943 SAMMY CIR, DALLAS, TX, 75237
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-12-12T11:04:55.000
Update Date
2025-12-19T13:51:15.000
Closed Date
2025-12-19T13:51:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001JSajSAAT
Lat Location
(32.66446198729795000,-96.88690951615253000)
26-00080128
Service Request Number: 26-00080128 • Address: 1500 MARILLA ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
26-00080128
Address
1500 MARILLA ST, DALLAS, TX, 75201
City Council District
2
Department
Sanitation Services
Service Request Type
TEST CRM
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-03T00:59:00.000
Status
Closed
Created Date
2026-02-27T16:32:16.000
Update Date
2026-03-09T11:21:53.000
Closed Date
2026-03-09T11:21:43.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001YnWDxAAN
Lat Location
(32.77625816445175400,-96.79813052805436000)
24-00614880
Service Request Number: 24-00614880 • Address: 3509 CEDAR LAKE DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
24-00614880
Address
3509 CEDAR LAKE DR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-01-07T18:59:00.000
Status
Closed (Transferred)
Created Date
2024-12-29T20:48:10.000
Update Date
2024-12-31T17:00:14.000
Closed Date
2024-12-31T17:00:12.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500cs00000OcnwMAAR
Lat Location
(32.76707900211073400,-96.68831521477819000)
25-00224572
Service Request Number: 25-00224572 • Address: 800 DULUTH ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
25-00224572
Address
800 DULUTH ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works
Service Request Type
Traffic - Speed Control - TPW
Ert Estimated Response Time
120 Business Days
Overall Service Request Due Date
2025-11-07T00:59:00.000
Status
Closed
Created Date
2025-05-14T14:55:27.000
Update Date
2026-08-07T13:58:09.000
Closed Date
2025-05-21T14:43:18.000
Outcome
No Action Required
Priority
Standard
Method Received Description
311-App
Unique Key
500cs00000hT9X9AAK
Lat Location
(32.77631359232664500,-96.83590598503989000)
26-00154888
Service Request Number: 26-00154888 • Address: 9445 TARLETON ST, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00154888
Address
9445 TARLETON ST, DALLAS, TX, 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-04-16T23:59:00.000
Status
Closed
Created Date
2026-04-14T10:19:46.000
Update Date
2026-04-14T11:35:36.000
Closed Date
2026-04-14T11:35:20.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001huXUgAAM
Lat Location
(32.84397837738126000,-96.71193845716853000)
25-00150764
Service Request Number: 25-00150764 • Address: VINEYARD DR & BERNAL DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
25-00150764
Address
VINEYARD DR & BERNAL DR, DALLAS, TX, 75212
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-04-08T18:59:00.000
Status
Closed
Created Date
2025-04-04T14:37:30.000
Update Date
2025-04-05T14:16:28.000
Closed Date
2025-04-05T13:44:16.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000bidhuAAA
Lat Location
(32.78661873751992000,-96.87611454023369000)
21-00920467
Service Request Number: 21-00920467 • Address: 6419 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00920467
Address
6419 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Planning & Development Department
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-12-10T00:59:00.000
Status
Closed
Created Date
2021-10-25T10:40:51.000
Update Date
2023-06-09T00:08:11.000
Closed Date
2021-10-28T15:16:19.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000sppTOAAY
Lat Location
(32.71989251991179000,-96.71011661277737000)
21-00792935
Service Request Number: 21-00792935 • Address: 1801 INWOOD RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00792935
Address
1801 INWOOD RD, DALLAS, TX, 75235
City Council District
2
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-09-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-26T13:56:26.000
Update Date
2023-06-09T00:19:16.000
Closed Date
2021-08-27T09:41:11.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000qV5KZAA0
Lat Location
(32.81369455120051000,-96.84786047366127000)
21-00906626
Service Request Number: 21-00906626 • Address: 4922 TERRY ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00906626
Address
4922 TERRY ST, DALLAS, TX, 75223
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-10-18T23:59:00.000
Status
Closed
Created Date
2021-10-14T16:35:44.000
Update Date
2023-06-09T00:13:14.000
Closed Date
2021-10-14T16:49:25.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000sU2w6AAC
Lat Location
(32.79271830548971400,-96.76018827050203000)
21-01000568
Service Request Number: 21-01000568 • Address: 2626 COMMERCE ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-01000568
Address
2626 COMMERCE ST, DALLAS, TX, 75226
City Council District
2
Department
Office of Housing and Community Empowerment
Service Request Type
ADA Accessibility Concerns - OEI
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-01-20T11:58:42.000
Status
Closed
Created Date
2021-12-28T11:58:42.000
Update Date
2025-09-30T22:56:04.000
Closed Date
2021-12-28T12:03:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000vIYyGAAW
Lat Location
(32.78255793314249000,-96.78571319406755000)
23-00453214
Service Request Number: 23-00453214 • Address: 4008 COMMERCE ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
23-00453214
Address
4008 COMMERCE ST, DALLAS, TX, 75226
City Council District
2
Department
Office of Budget
Service Request Type
Utility Complaint/Information - OBS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2023-11-15T00:59:00.000
Status
Closed
Created Date
2023-09-29T15:46:17.000
Update Date
2023-09-30T00:29:51.000
Closed Date
2023-09-30T00:29:51.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006NvymAAC
Lat Location
(32.78406870703079000,-96.76985499759361000)
22-00073770
Service Request Number: 22-00073770 • Address: 4035 W DAVIS ST, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
22-00073770
Address
4035 W DAVIS ST, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2022-03-29T23:59:00.000
Status
Closed
Created Date
2022-02-27T16:09:55.000
Update Date
2023-06-08T23:36:37.000
Closed Date
2022-03-09T18:34:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001SPpPAAW
Lat Location
(32.74989233974367400,-96.88607305975218000)
26-00095247
Service Request Number: 26-00095247 • Address: 9901 SCYENE RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
26-00095247
Address
9901 SCYENE RD, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-09T17:05:53.000
Update Date
2026-03-09T17:08:27.000
Closed Date
2026-03-09T17:08:26.000
Priority
Emergency
Method Received Description
Proactive
Unique Key
500cs00001ahBEHAA2
Lat Location
(32.76251454565904500,-96.65179005888419000)
22-00543141
Service Request Number: 22-00543141 • Address: 11929 LEISURE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
22-00543141
Address
11929 LEISURE DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-12-15T16:01:01.000
Update Date
2023-06-08T02:01:51.000
Closed Date
2022-12-16T12:31:28.000
Priority
Priority
Method Received Description
Proactive
Unique Key
5008z000004TKlZAAW
Lat Location
(32.91084003545811000,-96.71190712162866000)
26-00093751
Service Request Number: 26-00093751 • Address: 1831 NEWPORT AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
26-00093751
Address
1831 NEWPORT AVE, DALLAS, TX, 75224
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T07:51:24.000
Update Date
2026-03-09T16:01:31.000
Closed Date
2026-03-09T16:01:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aW4HmAAK
Lat Location
(32.72531863056872000,-96.85016324963964000)
23-00308853
Service Request Number: 23-00308853 • Address: 8008 FOREST TRL, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
23-00308853
Address
8008 FOREST TRL, DALLAS, TX, 75238
City Council District
10
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2023-08-04T23:59:00.000
Status
Closed
Created Date
2023-07-06T15:16:48.000
Update Date
2023-07-07T13:15:57.000
Closed Date
2023-07-07T13:15:57.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000005sSlYAAU
Lat Location
(32.86579007981019600,-96.72483917840780000)
24-00354317
Service Request Number: 24-00354317 • Address: 3507 BONNIE VIEW RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00354317
Address
3507 BONNIE VIEW RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-07-22T15:26:51.000
Update Date
2024-08-07T17:10:25.000
Closed Date
2024-08-07T17:10:24.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000001rkc1AAA
Lat Location
(32.71626279624218400,-96.77699082068700000)
25-00340847
Service Request Number: 25-00340847 • Address: 1818 METROPOLITAN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
25-00340847
Address
1818 METROPOLITAN AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-07-15T22:46:51.000
Update Date
2025-07-25T13:48:30.000
Closed Date
2025-07-25T13:48:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000qlhzdAAA
Lat Location
(32.75753060742451000,-96.76907930606987000)
24-00586502
Service Request Number: 24-00586502 • Address: 1511 PEBBLEWOOD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
24-00586502
Address
1511 PEBBLEWOOD DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-12-14T00:59:00.000
Status
Closed
Created Date
2024-12-10T15:03:14.000
Update Date
2024-12-10T18:10:38.000
Closed Date
2024-12-10T18:10:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000MJNM4AAP
Lat Location
(32.73709775915316000,-96.64095345143474000)
24-00521586
Service Request Number: 24-00521586 • Address: BENT TREE FOREST DR & KNOLL TRAIL DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
24-00521586
Address
BENT TREE FOREST DR & KNOLL TRAIL DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-01-29T00:59:00.000
Status
Closed
Created Date
2024-10-28T09:45:12.000
Update Date
2025-03-07T16:07:57.000
Closed Date
2025-03-07T16:07:56.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000G3ne5AAB
Lat Location
(32.96507923447513000,-96.81893421174887000)
23-00462955
Service Request Number: 23-00462955 • Address: 3631 BICKERS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
23-00462955
Address
3631 BICKERS ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-10-05T15:12:26.000
Update Date
2023-10-23T16:22:40.000
Closed Date
2023-10-23T16:22:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000006QB9YAAW
Lat Location
(32.78559809471629000,-96.87917241515746000)
23-00166071
Service Request Number: 23-00166071 • Address: 1800 JEFFRIES ST, DALLAS, TX, 75226 • City Council District: 7
Service Request Number
23-00166071
Address
1800 JEFFRIES ST, DALLAS, TX, 75226
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2023-04-14T23:59:00.000
Status
Closed
Created Date
2023-04-12T18:09:28.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2023-04-12T20:30:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000005RjogAAC
Lat Location
(32.77836770978320400,-96.77595102684784000)
21-00641172
Service Request Number: 21-00641172 • Address: BLUFFCREEK DR & MOSSGLEN DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00641172
Address
BLUFFCREEK DR & MOSSGLEN DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2021-07-26T23:59:00.000
Status
Closed
Created Date
2021-07-12T10:15:56.000
Update Date
2024-10-01T00:08:46.000
Closed Date
2021-07-15T14:45:08.000
Outcome
No Action Required
Priority
Standard
Method Received Description
311-App
Unique Key
500t000000o1zelAAA
Lat Location
(32.75367866438169000,-96.65539874770958000)
25-00052330
Service Request Number: 25-00052330 • Address: 8523 VAN PELT DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
25-00052330
Address
8523 VAN PELT DR, DALLAS, TX, 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-02-08T18:59:00.000
Status
Closed
Created Date
2025-02-05T18:58:59.000
Update Date
2025-02-06T03:31:31.000
Closed Date
2025-02-06T03:31:31.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000TRiU5AAL
Lat Location
(32.80328454827013000,-96.69369006460943000)
26-00351549
Service Request Number: 26-00351549 • Address: 3404 ROSS AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00351549
Address
3404 ROSS AVE, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-08-08T20:35:39.000
Update Date
2026-08-08T20:47:14.000
Closed Date
2026-08-08T20:47:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000028NEB7AAO
Lat Location
(32.79574537010322600,-96.78850381930808000)
25-00081773
Service Request Number: 25-00081773 • Address: 2926 TOURAINE DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
25-00081773
Address
2926 TOURAINE DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-02-28T00:59:00.000
Status
Closed
Created Date
2025-02-25T15:09:07.000
Update Date
2025-02-26T22:32:34.000
Closed Date
2025-02-26T22:32:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000W4oqDAAR
Lat Location
(32.76049092660868000,-96.86922511474233000)
22-00246373
Service Request Number: 22-00246373 • Address: 4821 GASTON AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
22-00246373
Address
4821 GASTON AVE, DALLAS, TX, 75246
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-06-14T11:38:07.000
Status
Closed
Created Date
2022-06-11T11:38:02.000
Update Date
2023-06-08T23:18:15.000
Closed Date
2022-06-11T17:05:17.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000002QxJOAA0
Lat Location
(32.79924533856282000,-96.77066607641791000)
24-00115131
Service Request Number: 24-00115131 • Address: 120 BUSHEL LN, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
24-00115131
Address
120 BUSHEL LN, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-03-13T11:11:31.000
Update Date
2024-03-13T11:14:26.000
Closed Date
2024-03-13T11:14:25.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000007SjesAAC
Lat Location
(32.65029206590868000,-96.82176488520732000)
24-00523144
Service Request Number: 24-00523144 • Address: 6628 E MOCKINGBIRD LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
24-00523144
Address
6628 E MOCKINGBIRD LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-11-05T18:59:00.000
Status
Closed
Created Date
2024-10-28T22:05:37.000
Update Date
2024-10-29T13:27:17.000
Closed Date
2024-10-29T13:27:17.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000GFBmjAAH
Lat Location
(32.83756554855115000,-96.74692327756600000)
21-00423321
Service Request Number: 21-00423321 • Address: 2853 CLAUDETTE AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00423321
Address
2853 CLAUDETTE AVE, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-05-14T23:59:00.000
Status
Closed
Created Date
2021-05-11T19:38:58.000
Update Date
2023-06-09T01:38:15.000
Closed Date
2021-05-13T16:51:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000leSp6AAE
Lat Location
(32.74323503190640000,-96.86732393335191000)
26-00108172
Service Request Number: 26-00108172 • Address: 4225 SHELLEY BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00108172
Address
4225 SHELLEY BLVD, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-17T11:37:05.000
Update Date
2026-05-15T15:13:29.000
Closed Date
2026-05-15T15:13:28.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001cGZTFAA4
Lat Location
(32.72849902237270000,-96.88872794033297000)
25-00345482
Service Request Number: 25-00345482 • Address: CAMPBELL RD & COIT RD, DALLAS, TX, 75248 • Department: Transportation and Public Works Department
Service Request Number
25-00345482
Address
CAMPBELL RD & COIT RD, DALLAS, TX, 75248
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-07-24T23:59:00.000
Status
Closed
Created Date
2025-07-18T05:31:20.000
Update Date
2025-07-21T10:22:44.000
Closed Date
2025-07-21T10:22:44.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000rhWZBAA2
Lat Location
(32.97820660874708000,-96.76822516545629000)
26-00326159
Service Request Number: 26-00326159 • Address: 6635 MISSY DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00326159
Address
6635 MISSY DR, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-08-07T23:59:00.000
Status
Closed
Created Date
2026-07-24T06:46:21.000
Update Date
2026-08-08T09:32:13.000
Closed Date
2026-08-06T09:31:51.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs000024lzb1AAA
Lat Location
(32.99934634801057000,-96.78829916744958000)
22-00220497
Service Request Number: 22-00220497 • Address: 1602 SKY HIGH CIR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
22-00220497
Address
1602 SKY HIGH CIR, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-05-27T09:07:44.000
Update Date
2023-06-08T23:21:25.000
Closed Date
2022-06-19T17:38:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002IGFpAAO
Lat Location
(32.68084804263169500,-96.59737598982397000)
26-00349862
Service Request Number: 26-00349862 • Address: 18415 PARK GROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00349862
Address
18415 PARK GROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-08-10T23:59:00.000
Status
Closed
Created Date
2026-08-07T12:13:36.000
Update Date
2026-08-08T11:17:19.000
Closed Date
2026-08-08T09:49:39.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs0000288fBdAAI
Lat Location
(33.00040999377435500,-96.83647168825831000)
26-00063087
Service Request Number: 26-00063087 • Address: 2301 N WASHINGTON AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00063087
Address
2301 N WASHINGTON AVE, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-17T16:02:30.000
Update Date
2026-03-09T10:09:23.000
Closed Date
2026-03-09T10:09:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001WaT3oAAF
Lat Location
(32.80159944758149000,-96.79077588400581000)
24-00326736
Service Request Number: 24-00326736 • Address: 5914 VICTOR ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
24-00326736
Address
5914 VICTOR ST, DALLAS, TX, 75214
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2024-07-06T23:59:00.000
Status
Closed
Created Date
2024-07-05T18:20:03.000
Update Date
2024-07-05T19:41:19.000
Closed Date
2024-07-05T19:41:19.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000008DC6MAAW
Lat Location
(32.80593733701743000,-96.75396010028774000)
23-00491268
Service Request Number: 23-00491268 • Address: 800 DALLAS FT WORTH TPKE EB, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
23-00491268
Address
800 DALLAS FT WORTH TPKE EB, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2023-11-08T00:59:00.000
Status
Closed
Created Date
2023-10-24T22:33:58.000
Update Date
2024-10-01T00:08:46.000
Closed Date
2023-10-25T06:12:50.000
Outcome
Work Not Completed
Priority
Standard
Method Received Description
API
Unique Key
5008z000006XJ6iAAG
Lat Location
(32.76713639926326500,-96.83578463219652000)
26-00330124
Service Request Number: 26-00330124 • Address: 2615 STEPHENSON ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00330124
Address
2615 STEPHENSON ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-08-05T23:59:00.000
Status
Closed
Created Date
2026-07-27T10:10:07.000
Update Date
2026-08-08T08:14:08.000
Closed Date
2026-08-06T08:13:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000025Ed5hAAC
Lat Location
(32.75221214675757000,-96.75384182882654000)
22-00192550
Service Request Number: 22-00192550 • Address: 6242 NORTHAVEN RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
22-00192550
Address
6242 NORTHAVEN RD, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-05-16T23:59:00.000
Status
Closed
Created Date
2022-05-11T22:04:10.000
Update Date
2023-06-08T23:07:10.000
Closed Date
2022-05-13T07:35:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z0000028KPHAA2
Lat Location
(32.90138533759698400,-96.79894814830043000)
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