Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Winter Calls

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset aijr-2vdm 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
21-00926908
Service Request Number: 21-00926908 • Address: 4403 RUSHING RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00926908
Address
4403 RUSHING RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2021-12-15T00:59:00.000
Status
Closed
Created Date
2021-10-28T15:09:40.000
Update Date
2023-06-09T00:09:14.000
Closed Date
2021-10-29T10:39:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000t8RJuAAM
Lat Location
(33.00960557239478000,-96.83591299565471000)
21-00423186
Service Request Number: 21-00423186 • Address: 4401 LINFIELD RD, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
21-00423186
Address
4401 LINFIELD RD, DALLAS, TX, 75216
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-11T16:44:36.000
Update Date
2023-06-09T01:38:13.000
Closed Date
2021-05-12T13:22:24.000
Priority
Priority
Method Received Description
API
Unique Key
500t000000lePYVAA2
Lat Location
(32.71682560102159000,-96.75340813402282000)
25-00323430
Service Request Number: 25-00323430 • Address: CASA VIEW AVE & GUS THOMASSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
25-00323430
Address
CASA VIEW AVE & GUS THOMASSON RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-07-11T23:59:00.000
Status
Closed
Created Date
2025-07-07T10:49:37.000
Update Date
2025-07-08T08:47:48.000
Closed Date
2025-07-08T08:47:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000pFFz7AAG
Lat Location
(32.83489289552555000,-96.67615651069127000)
26-00155446
Service Request Number: 26-00155446 • Address: 2509 WARREN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00155446
Address
2509 WARREN AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-04-16T23:59:00.000
Status
Closed
Created Date
2026-04-14T12:50:10.000
Update Date
2026-04-14T21:51:43.000
Closed Date
2026-04-14T21:51:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hy4KSAAY
Lat Location
(32.76363626335707000,-96.76870175400272000)
25-00263458
Service Request Number: 25-00263458 • Address: 1930 BAYSIDE ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
25-00263458
Address
1930 BAYSIDE ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-06-11T23:59:00.000
Status
Closed
Created Date
2025-06-04T13:09:08.000
Update Date
2025-06-12T08:51:30.000
Closed Date
2025-06-12T08:51:30.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000kTwpRAAS
Lat Location
(32.78855121998985000,-96.85161104554650000)
26-00380705
Service Request Number: 26-00380705 • Address: 1903 W ILLINOIS AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
26-00380705
Address
1903 W ILLINOIS AVE, DALLAS, TX, 75224
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-08-28T23:59:00.000
Status
Closed
Created Date
2026-08-26T15:13:58.000
Update Date
2026-08-28T15:57:15.000
Closed Date
2026-08-26T15:56:20.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002CktnxAAB
Lat Location
(32.72048602638398000,-96.85125923966893000)
24-00258179
Service Request Number: 24-00258179 • Address: 1526 E WACO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00258179
Address
1526 E WACO AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-05-31T10:12:03.000
Update Date
2024-06-18T12:29:13.000
Closed Date
2024-06-18T12:29:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007yTUnAAM
Lat Location
(32.73620470119588000,-96.80087172392764000)
26-00076982
Service Request Number: 26-00076982 • Address: 2975 BLACKBURN ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00076982
Address
2975 BLACKBURN ST, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-26T08:45:33.000
Update Date
2026-03-09T12:27:46.000
Closed Date
2026-03-09T12:27:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001YQ0gGAAT
Lat Location
(32.80762147113835400,-96.79479278222547000)
25-00105485
Service Request Number: 25-00105485 • Address: 6300 HOWARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
25-00105485
Address
6300 HOWARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-03-12T23:59:00.000
Status
Closed
Created Date
2025-03-10T16:47:21.000
Update Date
2025-03-11T19:43:31.000
Closed Date
2025-03-11T19:43:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Y3JtoAAF
Lat Location
(32.77564145980845500,-96.70964771397051000)
23-00418027
Service Request Number: 23-00418027 • Address: 1921 MOSER AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
23-00418027
Address
1921 MOSER AVE, DALLAS, TX, 75206
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-09-08T23:59:00.000
Status
Closed
Created Date
2023-09-07T17:16:56.000
Update Date
2023-09-07T18:15:33.000
Closed Date
2023-09-07T18:15:33.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000006FdqaAAC
Lat Location
(32.81064360977922000,-96.77574799111065000)
26-00177540
Service Request Number: 26-00177540 • Address: 3816 MORNINGVIEW DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00177540
Address
3816 MORNINGVIEW DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-07-08T23:59:00.000
Status
Closed
Created Date
2026-04-27T15:20:31.000
Update Date
2026-05-05T09:01:59.000
Closed Date
2026-05-05T09:01:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001kySEaAAM
Lat Location
(32.67711348153293000,-96.75892889061639000)
21-00473835
Service Request Number: 21-00473835 • Address: 2777 S LEDBETTER DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00473835
Address
2777 S LEDBETTER DR, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-26T07:39:51.000
Update Date
2023-06-09T00:55:15.000
Closed Date
2021-06-01T12:10:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000mOw0lAAC
Lat Location
(32.71333037014517000,-96.91663933947035000)
22-00365639
Service Request Number: 22-00365639 • Address: 1001 S MONTREAL AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
22-00365639
Address
1001 S MONTREAL AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-08-29T23:59:00.000
Status
Closed
Created Date
2022-08-24T17:28:17.000
Update Date
2023-06-08T03:08:57.000
Closed Date
2022-09-01T13:45:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003MsDqAAK
Lat Location
(32.73595910621538000,-96.85442190692680000)
26-00332912
Service Request Number: 26-00332912 • Address: 700 CHEYENNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00332912
Address
700 CHEYENNE RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Paving Reconstruction Project - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-08-12T23:59:00.000
Status
Closed
Created Date
2026-07-28T14:53:55.000
Update Date
2026-08-08T15:24:09.000
Closed Date
2026-08-06T15:23:44.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000025dR7lAAE
Lat Location
(32.72382782602175400,-96.63909027139120000)
23-00450921
Service Request Number: 23-00450921 • Address: 3205 LINDBERGH DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
23-00450921
Address
3205 LINDBERGH DR, DALLAS, TX, 75228
City Council District
7
Department
Planning & Development Department
Service Request Type
Building Permits Violation - DEV
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-10-13T23:59:00.000
Status
Closed
Created Date
2023-09-28T13:23:08.000
Update Date
2023-10-10T16:23:05.000
Closed Date
2023-10-10T16:23:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006NQ51AAG
Lat Location
(32.80186210694744600,-96.69171978501245000)
23-00284761
Service Request Number: 23-00284761 • Address: 2527 EXETER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
23-00284761
Address
2527 EXETER AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-06-29T23:59:00.000
Status
Closed
Created Date
2023-06-22T15:47:42.000
Update Date
2023-06-29T15:06:10.000
Closed Date
2023-06-29T15:06:09.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005nkZqAAI
Lat Location
(32.70448958308546000,-96.78455251172078000)
26-00325936
Service Request Number: 26-00325936 • Address: 3800 KIEST KNOLL DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
26-00325936
Address
3800 KIEST KNOLL DR, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-07-27T23:59:00.000
Status
Closed
Created Date
2026-07-23T22:12:05.000
Update Date
2026-07-24T09:32:09.000
Closed Date
2026-07-24T09:32:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000024kd4gAAA
Lat Location
(32.70734465147829000,-96.88408824294690000)
22-00397462
Service Request Number: 22-00397462 • Address: 221 W MONTANA AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
22-00397462
Address
221 W MONTANA AVE, DALLAS, TX, 75224
City Council District
4
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-09-26T23:59:00.000
Status
Closed
Created Date
2022-09-12T13:45:21.000
Update Date
2023-06-08T02:48:33.000
Closed Date
2022-09-26T10:55:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003XqkAAAS
Lat Location
(32.72154591295969000,-96.82504481748376000)
23-00062117
Service Request Number: 23-00062117 • Address: 3526 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
23-00062117
Address
3526 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-02-15T00:59:00.000
Status
Closed
Created Date
2023-02-09T12:39:43.000
Update Date
2023-06-07T01:56:42.000
Closed Date
2023-02-13T12:47:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000057phVAAQ
Lat Location
(32.70151512889054000,-96.81441699434760000)
26-00346265
Service Request Number: 26-00346265 • Address: 3909 INWOOD RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
26-00346265
Address
3909 INWOOD RD, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-08-06T23:59:00.000
Status
Closed (Duplicate)
Created Date
2026-08-05T14:04:57.000
Update Date
2026-08-07T20:41:49.000
Closed Date
2026-08-05T20:40:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500cs000027bhVZAAY
Lat Location
(32.83375826911553000,-96.82349758499474000)
26-00380841
Service Request Number: 26-00380841 • Address: 2864 DUTTON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00380841
Address
2864 DUTTON DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-08-26T15:50:19.000
Update Date
2026-08-27T14:42:15.000
Closed Date
2026-08-27T14:42:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00002CldSbAAJ
Lat Location
(32.72526157348604400,-96.86789294915633000)
22-00265951
Service Request Number: 22-00265951 • Address: 4011 ROLINDA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
22-00265951
Address
4011 ROLINDA DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2022-06-24T23:59:00.000
Status
Closed
Created Date
2022-06-23T16:11:35.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2022-06-23T17:04:35.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000002g2RoAAI
Lat Location
(32.72107266900642500,-96.88541572996712000)
24-00496868
Service Request Number: 24-00496868 • Address: 5351 CATRON DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
24-00496868
Address
5351 CATRON DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-10-16T18:59:00.000
Status
Closed
Created Date
2024-10-12T22:10:15.000
Update Date
2024-10-13T12:15:08.000
Closed Date
2024-10-13T12:15:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000DS1bZAAT
Lat Location
(32.78926671726942000,-96.67487605715763000)
23-00311772
Service Request Number: 23-00311772 • Address: 106 PALM OAK DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
23-00311772
Address
106 PALM OAK DR, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2023-08-07T23:59:00.000
Status
Closed
Created Date
2023-07-08T08:31:39.000
Update Date
2023-07-08T08:32:19.000
Closed Date
2023-07-08T08:32:19.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005t4B1AAI
Lat Location
(32.71235398973463000,-96.70388389242594000)
23-00131308
Service Request Number: 23-00131308 • Address: 8438 BRITTANIA WAY, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
23-00131308
Address
8438 BRITTANIA WAY, DALLAS, TX, 75243
City Council District
10
Department
Water Utilities
Service Request Type
Creek/Culvert Maintenance -DWU
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2023-06-16T23:59:00.000
Status
Closed
Created Date
2023-03-23T12:09:10.000
Update Date
2023-06-07T01:30:48.000
Closed Date
2023-04-11T14:56:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005La8SAAS
Lat Location
(32.89580265857761000,-96.72598197457280000)
25-00052388
Service Request Number: 25-00052388 • Address: 9708 FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
25-00052388
Address
9708 FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-02-05T19:40:52.000
Update Date
2025-09-10T12:37:27.000
Closed Date
2025-09-10T12:37:26.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000TRz6jAAD
Lat Location
(32.90933285347961000,-96.72135967499005000)
22-00019239
Service Request Number: 22-00019239 • Address: 6310 BORDEAUX AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
22-00019239
Address
6310 BORDEAUX AVE, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2022-01-20T00:59:00.000
Status
Closed
Created Date
2022-01-15T09:57:48.000
Update Date
2023-06-08T23:29:36.000
Closed Date
2022-01-15T17:19:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000vLig0AAC
Lat Location
(32.83407675125749000,-96.82446263094140000)
25-00041541
Service Request Number: 25-00041541 • Address: 1116 W MOCKINGBIRD LN, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
25-00041541
Address
1116 W MOCKINGBIRD LN, DALLAS, TX, 75247
City Council District
6
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-02-28T18:59:00.000
Status
Closed
Created Date
2025-01-30T12:50:51.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2025-02-14T15:08:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000SV95LAAT
Lat Location
(32.81790881549185500,-96.87027153462074000)
23-00345266
Service Request Number: 23-00345266 • Address: 16632 PARK HILL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
23-00345266
Address
16632 PARK HILL DR, DALLAS, TX, 75248
City Council District
12
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2023-08-17T23:59:00.000
Status
Closed
Created Date
2023-07-27T09:52:20.000
Update Date
2023-08-01T11:03:06.000
Closed Date
2023-08-01T11:03:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000005zx4EAAQ
Lat Location
(32.97706878587120400,-96.78862936696855000)
26-00304178
Service Request Number: 26-00304178 • Address: 1937 ABRAMS RD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
26-00304178
Address
1937 ABRAMS RD, DALLAS, TX, 75214
City Council District
14
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-07-24T23:59:00.000
Status
Closed
Created Date
2026-07-10T16:51:30.000
Update Date
2026-07-16T15:58:25.000
Closed Date
2026-07-14T15:57:15.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs000021nSMdAAM
Lat Location
(32.81337534145913000,-96.75187220399425000)
26-00088431
Service Request Number: 26-00088431 • Address: 327 N GILPIN AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00088431
Address
327 N GILPIN AVE, DALLAS, TX, 75211
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-09T23:59:00.000
Status
Closed
Created Date
2026-03-05T09:59:49.000
Update Date
2026-03-09T10:32:22.000
Closed Date
2026-03-09T10:07:59.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZsQFNAA3
Lat Location
(32.74769270045064000,-96.88080444401832000)
26-00177516
Service Request Number: 26-00177516 • Address: 13117 BRUSHCREEK LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
26-00177516
Address
13117 BRUSHCREEK LN, DALLAS, TX, 75240
City Council District
11
Department
Dallas Water Utilities
Service Request Type
Swimming Pool Discharge Urgent - DWU
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-05-02T23:59:00.000
Status
Closed
Created Date
2026-04-27T15:14:33.000
Update Date
2026-04-27T18:24:09.000
Closed Date
2026-04-27T18:24:08.000
Outcome
Investigation Complete
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001kyAO7AAM
Lat Location
(32.92712301769670000,-96.77656099340263000)
23-00047871
Service Request Number: 23-00047871 • Address: 6006 CANYON SPRINGS RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
23-00047871
Address
6006 CANYON SPRINGS RD, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-02-04T00:59:00.000
Status
Closed
Created Date
2023-01-29T12:57:05.000
Update Date
2023-06-07T01:43:42.000
Closed Date
2023-02-07T10:03:50.000
Outcome
Replaced Roll Cart(s)
Priority
Standard
Method Received Description
API
Unique Key
5008z000004ySU2AAM
Lat Location
(32.97768851321112000,-96.80354948105249000)
26-00067806
Service Request Number: 26-00067806 • Address: 1914 S TYLER ST, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
26-00067806
Address
1914 S TYLER ST, DALLAS, TX, 75224
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-19T23:41:28.000
Update Date
2026-03-09T08:40:47.000
Closed Date
2026-03-09T08:40:47.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001XEStlAAH
Lat Location
(32.72692094040717000,-96.83776263200774000)
26-00090838
Service Request Number: 26-00090838 • Address: 6815 NORTHPORT DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
26-00090838
Address
6815 NORTHPORT DR, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-13T23:59:00.000
Status
Closed
Created Date
2026-03-06T12:11:43.000
Update Date
2026-03-09T16:57:39.000
Closed Date
2026-03-09T16:57:39.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aAkh4AAC
Lat Location
(32.89053046220575000,-96.78804672875141000)
26-00417863
Service Request Number: 26-00417863 • Address: 2246 MAIL AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
26-00417863
Address
2246 MAIL AVE, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-20T10:50:15.000
Update Date
2026-09-21T08:01:16.000
Closed Date
2026-09-21T08:01:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00002Ifl61AAB
Lat Location
(32.83178232426523400,-96.85382231688695000)
24-00326738
Service Request Number: 24-00326738 • Address: 2425 BICKERS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
24-00326738
Address
2425 BICKERS ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-07-08T23:59:00.000
Status
Closed
Created Date
2024-07-05T18:21:46.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2024-07-06T08:43:03.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000008DBJeAAO
Lat Location
(32.78725996804352000,-96.86075051080697000)
22-00226564
Service Request Number: 22-00226564 • Address: 7657 EL PENSADOR DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
22-00226564
Address
7657 EL PENSADOR DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2022-06-01T04:58:48.000
Update Date
2024-03-08T16:32:34.000
Closed Date
2024-03-08T16:32:32.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000002KMTEAA4
Lat Location
(32.96540108521404000,-96.77695927910390000)
22-00541187
Service Request Number: 22-00541187 • Address: 6170 VANDERBILT AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
22-00541187
Address
6170 VANDERBILT AVE, DALLAS, TX, 75214
City Council District
14
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-12-30T00:59:00.000
Status
Closed (Transferred)
Created Date
2022-12-14T18:50:02.000
Update Date
2023-06-08T02:01:17.000
Closed Date
2022-12-14T19:12:40.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
5008z000004SbpQAAS
Lat Location
(32.82428880477055000,-96.75894285865365000)
25-00308574
Service Request Number: 25-00308574 • Address: 1718 CREST RIDGE DR, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
25-00308574
Address
1718 CREST RIDGE DR, DALLAS, TX, 75228
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-07-01T18:59:00.000
Status
Closed
Created Date
2025-06-27T20:37:06.000
Update Date
2025-06-27T22:03:41.000
Closed Date
2025-06-27T22:03:29.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000o2y1mAAA
Lat Location
(32.83590766203262000,-96.68525028692959000)
25-00468067
Service Request Number: 25-00468067 • Address: 1522 FIREBIRD DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
25-00468067
Address
1522 FIREBIRD DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-09-26T09:25:06.000
Update Date
2025-10-16T13:58:58.000
Closed Date
2025-10-16T13:58:58.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000013AzBFAA0
Lat Location
(32.66556662428836000,-96.79709942072553000)
24-00466105
Service Request Number: 24-00466105 • Address: 9420 NEWHALL ST, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
24-00466105
Address
9420 NEWHALL ST, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-09-25T16:30:08.000
Update Date
2024-09-25T16:33:59.000
Closed Date
2024-09-25T16:33:58.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000AOxPPAA1
Lat Location
(32.63451472365558500,-96.83844709624030000)
21-00937702
Service Request Number: 21-00937702 • Address: 5509 HARBOR TOWN DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00937702
Address
5509 HARBOR TOWN DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-11-16T00:59:00.000
Status
Closed
Created Date
2021-11-05T11:29:24.000
Update Date
2023-06-08T23:54:52.000
Closed Date
2021-11-12T17:38:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000tPIdYAAW
Lat Location
(32.98807991358375000,-96.82063727598981000)
21-00217039
Service Request Number: 21-00217039 • Address: 4406 N JIM MILLER RD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00217039
Address
4406 N JIM MILLER RD, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-03-10T23:21:43.000
Update Date
2023-06-09T02:14:36.000
Closed Date
2021-04-15T15:16:22.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000iaPREAA2
Lat Location
(32.77569105856685000,-96.69993812230791000)
24-00492187
Service Request Number: 24-00492187 • Address: 2015 N GARRETT AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
24-00492187
Address
2015 N GARRETT AVE, DALLAS, TX, 75206
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-10-10T08:40:13.000
Update Date
2024-10-30T14:57:40.000
Closed Date
2024-10-30T14:57:39.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000CxgXNAAZ
Lat Location
(32.81047600222629500,-96.77744325576099000)
26-00301536
Service Request Number: 26-00301536 • Address: 4018 DEEP VALLEY DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
26-00301536
Address
4018 DEEP VALLEY DR, DALLAS, TX, 75244
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-09T08:41:23.000
Update Date
2026-07-16T14:04:27.000
Closed Date
2026-07-16T10:55:51.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000021OrRPAA0
Lat Location
(32.91205909188101000,-96.84517884182763000)
21-00794988
Service Request Number: 21-00794988 • Address: 2008 ALASKA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00794988
Address
2008 ALASKA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-08-27T16:04:16.000
Update Date
2023-06-09T00:19:59.000
Closed Date
2021-09-10T15:30:25.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000qVN9CAAW
Lat Location
(32.72350776940269000,-96.81555955497817000)
26-00093128
Service Request Number: 26-00093128 • Address: 3303 N ST AUGUSTINE RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
26-00093128
Address
3303 N ST AUGUSTINE RD, DALLAS, TX, 75227
City Council District
7
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-09T23:59:00.000
Status
Closed
Created Date
2026-03-08T12:40:34.000
Update Date
2026-03-09T09:30:27.000
Closed Date
2026-03-09T09:30:14.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001aRSKkAAO
Lat Location
(32.76538523269163000,-96.65700617151455000)
24-00435817
Service Request Number: 24-00435817 • Address: 816 HARTER RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
24-00435817
Address
816 HARTER RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Illegal Dumping Sign - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-09-28T18:59:00.000
Status
Closed
Created Date
2024-09-08T11:35:45.000
Update Date
2025-01-28T14:22:37.000
Closed Date
2025-01-28T14:22:36.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs000007npetAAA
Lat Location
(32.84557874639200000,-96.70916507627119000)
26-00046937
Service Request Number: 26-00046937 • Address: W NORTHWEST HWY & HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00046937
Address
W NORTHWEST HWY & HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Planning & Development Department
Service Request Type
Construction Site Complaint - PDD
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-02-24T00:59:00.000
Status
Closed
Created Date
2026-02-06T10:27:05.000
Update Date
2026-02-17T16:20:19.000
Closed Date
2026-02-17T16:20:19.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001UNu2vAAD
Lat Location
(32.85849452373085500,-96.88099569129193000)
DFW Data AI • Dallas-Fort Worth public-data exploration interface