Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Winter Calls

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset aijr-2vdm 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
26-00118260
Service Request Number: 26-00118260 • Address: 911 W WHEATLAND RD, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
26-00118260
Address
911 W WHEATLAND RD, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-23T16:14:06.000
Update Date
2026-03-30T14:42:43.000
Closed Date
2026-03-30T14:42:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001dUodFAAS
Lat Location
(32.64800587662024000,-96.83625937970324000)
21-01000581
Service Request Number: 21-01000581 • Address: 2626 CREST AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-01000581
Address
2626 CREST AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-01-04T00:59:00.000
Status
Closed
Created Date
2021-12-28T12:04:05.000
Update Date
2023-06-08T23:50:54.000
Closed Date
2021-12-30T12:24:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000vIZH9AAO
Lat Location
(32.71598011322222000,-96.80309799119392000)
25-00396858
Service Request Number: 25-00396858 • Address: 3750 ROSEMEADE PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
25-00396858
Address
3750 ROSEMEADE PKWY, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-08-26T23:59:00.000
Status
Closed
Created Date
2025-08-17T05:48:37.000
Update Date
2025-08-26T11:32:12.000
Closed Date
2025-08-26T11:32:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000wa6FBAAY
Lat Location
(33.01154578592309000,-96.85243502254004000)
26-00094742
Service Request Number: 26-00094742 • Address: 1002 N MOROCCO AVE, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
26-00094742
Address
1002 N MOROCCO AVE, DALLAS, TX, 75211
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T14:04:02.000
Update Date
2026-03-09T14:28:31.000
Closed Date
2026-03-09T14:28:31.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Proactive
Unique Key
500cs00001admViAAI
Lat Location
(32.75270754759726000,-96.90997709935934000)
23-00152470
Service Request Number: 23-00152470 • Address: 8966 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
23-00152470
Address
8966 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Shopping Cart Routine Pickup - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-04-12T23:59:00.000
Status
Closed
Created Date
2023-04-05T09:45:02.000
Update Date
2026-08-07T13:39:27.000
Closed Date
2023-04-06T16:44:51.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
5008z000005PQy5AAG
Lat Location
(32.86798554871920400,-96.74355672300463000)
24-00004230
Service Request Number: 24-00004230 • Address: RAWLINS ST & CARLSON DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
24-00004230
Address
RAWLINS ST & CARLSON DR, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-01-04T10:16:14.000
Update Date
2024-01-07T15:37:26.000
Closed Date
2024-01-07T15:37:25.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006z6yZAAQ
Lat Location
(32.82780301796903000,-96.82571907795133000)
22-00266003
Service Request Number: 22-00266003 • Address: 3245 SIMPSON STUART RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
22-00266003
Address
3245 SIMPSON STUART RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-06-23T16:31:07.000
Update Date
2023-06-08T23:15:51.000
Closed Date
2022-08-09T09:13:20.000
Priority
Emergency
Method Received Description
Proactive
Unique Key
5008z000002g3ZiAAI
Lat Location
(32.67062992734899000,-96.76763167414325000)
23-00305126
Service Request Number: 23-00305126 • Address: 7334 CLOVERGLEN DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
23-00305126
Address
7334 CLOVERGLEN DR, DALLAS, TX, 75249
City Council District
3
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-07-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2023-07-03T13:22:07.000
Update Date
2023-07-05T07:51:30.000
Closed Date
2023-07-05T07:51:27.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Web
Unique Key
5008z000005rhI0AAI
Lat Location
(32.62971939149791500,-96.94992406301549000)
26-00338988
Service Request Number: 26-00338988 • Address: 119 S WINNETKA AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00338988
Address
119 S WINNETKA AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-08-11T23:59:00.000
Status
Closed
Created Date
2026-07-31T18:40:35.000
Update Date
2026-08-08T17:10:55.000
Closed Date
2026-08-06T16:37:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000026XQX7AAO
Lat Location
(32.74497355161492600,-96.84182028029002000)
25-00425764
Service Request Number: 25-00425764 • Address: 3931 CEDARBRUSH DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
25-00425764
Address
3931 CEDARBRUSH DR, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-09-03T10:47:53.000
Update Date
2025-09-09T16:39:16.000
Closed Date
2025-09-09T15:53:28.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000zHShXAAW
Lat Location
(32.90816988658739000,-96.84769750816570000)
22-00346498
Service Request Number: 22-00346498 • Address: 411 N FRANCES ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
22-00346498
Address
411 N FRANCES ST, DALLAS, TX, 75211
City Council District
1
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-08-19T23:59:00.000
Status
Closed
Created Date
2022-08-13T16:28:44.000
Update Date
2023-06-08T03:14:23.000
Closed Date
2022-08-15T09:09:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000003Fj94AAC
Lat Location
(32.74815036489398000,-96.87707272965444000)
26-00202112
Service Request Number: 26-00202112 • Address: 4039 RENEE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
26-00202112
Address
4039 RENEE DR, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-12T05:05:29.000
Update Date
2026-05-15T15:58:16.000
Closed Date
2026-05-15T15:58:16.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001oNI8bAAG
Lat Location
(32.77466722369372600,-96.66470032518352000)
26-00195351
Service Request Number: 26-00195351 • Address: 9811 WALNUT HILL LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
26-00195351
Address
9811 WALNUT HILL LN, DALLAS, TX, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-06-22T23:59:00.000
Status
Closed
Created Date
2026-05-07T12:44:31.000
Update Date
2026-06-03T13:54:55.000
Closed Date
2026-06-03T13:54:55.000
Priority
Standard
Method Received Description
Internal
Unique Key
500cs00001nYFnvAAG
Lat Location
(32.87913066592168600,-96.71716389700087000)
26-00164137
Service Request Number: 26-00164137 • Address: 9339 S POLK ST, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
26-00164137
Address
9339 S POLK ST, DALLAS, TX, 75232
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-04-22T23:59:00.000
Status
Closed
Created Date
2026-04-20T08:04:03.000
Update Date
2026-04-25T15:58:17.000
Closed Date
2026-04-25T15:58:17.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001j5wc4AAA
Lat Location
(32.63496607830145000,-96.84032361648161000)
22-00295773
Service Request Number: 22-00295773 • Address: 6539 SUNNYLAND LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
22-00295773
Address
6539 SUNNYLAND LN, DALLAS, TX, 75214
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-07-15T23:59:00.000
Status
Closed
Created Date
2022-07-13T09:13:26.000
Update Date
2023-06-08T03:12:41.000
Closed Date
2022-07-14T15:44:23.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000002s5ORAAY
Lat Location
(32.82759487310657000,-96.74895977059810000)
23-00063601
Service Request Number: 23-00063601 • Address: BILLIE DR & DOVE CREEK WAY, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
23-00063601
Address
BILLIE DR & DOVE CREEK WAY, DALLAS, TX, 75232
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-02-14T00:59:00.000
Status
Closed
Created Date
2023-02-10T08:36:46.000
Update Date
2023-06-07T01:56:57.000
Closed Date
2023-02-10T08:57:32.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z0000058XFrAAM
Lat Location
(32.68767767391311500,-96.84962162490103000)
24-00058780
Service Request Number: 24-00058780 • Address: 4929 LOMAX DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
24-00058780
Address
4929 LOMAX DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-02-09T00:59:00.000
Status
Closed
Created Date
2024-02-06T22:26:58.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2024-02-07T10:07:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007DCwvAAG
Lat Location
(32.78227560665670400,-96.69310262666704000)
23-00312366
Service Request Number: 23-00312366 • Address: 13601 PRESTON RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
23-00312366
Address
13601 PRESTON RD, DALLAS, TX, 75240
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-07-11T23:59:00.000
Status
Closed
Created Date
2023-07-08T18:21:59.000
Update Date
2023-07-08T19:44:11.000
Closed Date
2023-07-08T19:44:11.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005tAnkAAE
Lat Location
(32.93289134114262000,-96.80381042235375000)
24-00611695
Service Request Number: 24-00611695 • Address: SANTA BARBARA DR & SPERRY ST, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
24-00611695
Address
SANTA BARBARA DR & SPERRY ST, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Hazardous - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2025-01-01T00:59:00.000
Status
Closed
Created Date
2024-12-30T09:01:57.000
Update Date
2024-12-30T13:33:02.000
Closed Date
2024-12-30T13:33:02.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000OPyWFAA1
Lat Location
(32.84020598468795000,-96.73839065716055000)
26-00269702
Service Request Number: 26-00269702 • Address: 1154 FRANWOOD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00269702
Address
1154 FRANWOOD DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-06-22T23:59:00.000
Status
Closed
Created Date
2026-06-20T12:47:47.000
Update Date
2026-06-21T09:38:09.000
Closed Date
2026-06-21T09:38:09.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001wnNT4AAM
Lat Location
(32.73121794157143000,-96.69001858240200000)
26-00429193
Service Request Number: 26-00429193 • Address: 2102 FORT WORTH AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00429193
Address
2102 FORT WORTH AVE, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-27T15:00:24.000
Update Date
2026-10-02T16:57:09.000
Closed Date
2026-09-30T16:10:27.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KPJXZAA5
Lat Location
(32.76186673385996000,-96.85673172799055000)
22-00047415
Service Request Number: 22-00047415 • Address: 1938 DENNISON ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
22-00047415
Address
1938 DENNISON ST, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-02-11T00:59:00.000
Status
Closed
Created Date
2022-02-07T19:35:55.000
Update Date
2023-06-08T23:31:06.000
Closed Date
2022-02-07T20:00:36.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000001LZMvAAO
Lat Location
(32.78167651732146500,-96.85152804396184000)
26-00156165
Service Request Number: 26-00156165 • Address: 6618 VICTORIA AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
26-00156165
Address
6618 VICTORIA AVE, DALLAS, TX, 75209
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-21T23:59:00.000
Status
Closed
Created Date
2026-04-14T17:03:07.000
Update Date
2026-04-15T18:46:48.000
Closed Date
2026-04-15T18:46:35.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001i39RXAAY
Lat Location
(32.83854988665727600,-96.83105883725719000)
26-00339597
Service Request Number: 26-00339597 • Address: 9425 HERMOSA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00339597
Address
9425 HERMOSA DR, DALLAS, TX, 75218
City Council District
9
Department
Environmental Quality
Service Request Type
Air Pollution Complaint - OEQS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-08-21T23:59:00.000
Status
Closed
Created Date
2026-08-01T11:32:54.000
Update Date
2026-08-08T13:24:09.000
Closed Date
2026-08-06T13:23:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000026e4hzAAA
Lat Location
(32.82783980828584000,-96.69898967041404000)
21-00171464
Service Request Number: 21-00171464 • Address: 810 CLEARWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00171464
Address
810 CLEARWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-02-25T12:18:42.000
Update Date
2023-06-09T02:17:01.000
Closed Date
2021-03-08T10:14:54.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000hlXGgAAM
Lat Location
(32.66072676022290000,-96.83492123006975000)
26-00086301
Service Request Number: 26-00086301 • Address: 4114 TOLBERT ST, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00086301
Address
4114 TOLBERT ST, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-04T09:39:38.000
Update Date
2026-03-12T17:03:08.000
Closed Date
2026-03-12T16:17:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ZcGK2AAN
Lat Location
(32.77328201708420600,-96.69177621819833000)
24-00335073
Service Request Number: 24-00335073 • Address: 8705 SOUTHWESTERN BLVD, DALLAS, TX, 75206 • City Council District: 9
Service Request Number
24-00335073
Address
8705 SOUTHWESTERN BLVD, DALLAS, TX, 75206
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-07-10T16:25:04.000
Update Date
2024-07-24T09:29:32.000
Closed Date
2024-07-24T09:29:31.000
Priority
Emergency
Method Received Description
Proactive
Unique Key
5008z000008Ew40AAC
Lat Location
(32.85885912466696400,-96.75914352661019000)
26-00060726
Service Request Number: 26-00060726 • Address: 16401 AMBERWOOD RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00060726
Address
16401 AMBERWOOD RD, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-02-18T00:59:00.000
Status
Closed
Created Date
2026-02-15T23:03:11.000
Update Date
2026-02-16T01:25:44.000
Closed Date
2026-02-16T01:25:44.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001WAqk0AAD
Lat Location
(32.97448221948890500,-96.79746827129193000)
22-00145463
Service Request Number: 22-00145463 • Address: 4500 WAHOO ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
22-00145463
Address
4500 WAHOO ST, DALLAS, TX, 75210
City Council District
7
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-04-28T23:59:00.000
Status
Closed
Created Date
2022-04-14T15:18:13.000
Update Date
2023-06-08T23:04:28.000
Closed Date
2022-04-27T13:29:24.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001pgNfAAI
Lat Location
(32.77426925551833000,-96.74256472320369000)
26-00308666
Service Request Number: 26-00308666 • Address: 648 N TYLER ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00308666
Address
648 N TYLER ST, DALLAS, TX, 75208
City Council District
1
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-07-28T23:59:00.000
Status
Closed
Created Date
2026-07-14T10:42:18.000
Update Date
2026-07-24T18:20:41.000
Closed Date
2026-07-24T18:20:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000022R5fpAAC
Lat Location
(32.75125684562000000,-96.83740251125779000)
24-00058226
Service Request Number: 24-00058226 • Address: 10123 SHADYVIEW DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
24-00058226
Address
10123 SHADYVIEW DR, DALLAS, TX, 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-02-08T00:59:00.000
Status
Closed
Created Date
2024-02-06T16:36:02.000
Update Date
2024-02-07T10:38:27.000
Closed Date
2024-02-07T10:38:27.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007D4m6AAC
Lat Location
(32.87269201991999500,-96.71017000911246000)
21-00414252
Service Request Number: 21-00414252 • Address: 1818 N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00414252
Address
1818 N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2021-05-10T23:59:00.000
Status
Closed
Created Date
2021-05-09T10:19:13.000
Update Date
2023-06-09T01:40:30.000
Closed Date
2021-05-09T10:27:44.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000ldJfQAAU
Lat Location
(32.76866045914818000,-96.87362880682147000)
26-00105570
Service Request Number: 26-00105570 • Address: 6928 SANTA MONICA DR, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
26-00105570
Address
6928 SANTA MONICA DR, DALLAS, TX, 75223
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2026-03-31T23:59:00.000
Status
Closed
Created Date
2026-03-16T05:32:28.000
Update Date
2026-03-18T09:00:33.000
Closed Date
2026-03-18T09:00:33.000
Outcome
Final Results
Priority
Standard
Method Received Description
API
Unique Key
500cs00001bubaAAAQ
Lat Location
(32.80664865045701400,-96.74096669037985000)
23-00270134
Service Request Number: 23-00270134 • Address: 10331 SHERBROOK LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
23-00270134
Address
10331 SHERBROOK LN, DALLAS, TX, 75229
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2023-07-14T23:59:00.000
Status
Closed
Created Date
2023-06-14T17:42:41.000
Update Date
2023-06-15T23:00:16.000
Closed Date
2023-06-15T23:00:13.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005lNfgAAE
Lat Location
(32.88656968701195600,-96.84767198030173000)
26-00093679
Service Request Number: 26-00093679 • Address: CEDAR SPRINGS RD & N PEARL ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
26-00093679
Address
CEDAR SPRINGS RD & N PEARL ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-23T23:59:00.000
Status
Closed
Created Date
2026-03-09T03:50:41.000
Update Date
2026-03-09T13:41:00.000
Closed Date
2026-03-09T13:40:37.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aUtLEAA0
Lat Location
(32.79301976986991000,-96.80509784338291000)
25-00543121
Service Request Number: 25-00543121 • Address: 2310 SPRINGHILL DR, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
25-00543121
Address
2310 SPRINGHILL DR, DALLAS, TX, 75228
City Council District
2
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-11-27T00:59:00.000
Status
Closed (Duplicate)
Created Date
2025-11-12T15:39:22.000
Update Date
2025-11-13T16:17:53.000
Closed Date
2025-11-13T16:17:36.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00001DL2jcAAD
Lat Location
(32.81392025749930000,-96.69964636385313000)
26-00093689
Service Request Number: 26-00093689 • Address: 6612 HOWARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00093689
Address
6612 HOWARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed (Duplicate)
Created Date
2026-03-09T04:39:56.000
Update Date
2026-03-09T13:48:44.000
Closed Date
2026-03-09T13:48:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aV32nAAC
Lat Location
(32.77470429805769000,-96.70558454400688000)
23-00284618
Service Request Number: 23-00284618 • Address: 3100 NICHOLSON DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
23-00284618
Address
3100 NICHOLSON DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Shopping Carts - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-06-23T23:59:00.000
Status
Closed
Created Date
2023-06-22T15:10:33.000
Update Date
2026-08-07T13:40:19.000
Closed Date
2023-06-22T16:53:45.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Proactive
Unique Key
5008z000005nkM0AAI
Lat Location
(32.71217905573210000,-96.84017524553376000)
23-00391741
Service Request Number: 23-00391741 • Address: 5323 MONTICELLO AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
23-00391741
Address
5323 MONTICELLO AVE, DALLAS, TX, 75206
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2023-09-21T23:59:00.000
Status
Closed
Created Date
2023-08-22T19:22:02.000
Update Date
2023-09-22T16:28:56.000
Closed Date
2023-09-22T16:28:55.000
Outcome
Final Results
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000069eUvAAI
Lat Location
(32.82659474595461000,-96.77934265278198000)
22-00292292
Service Request Number: 22-00292292 • Address: 5141 MILLER AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
22-00292292
Address
5141 MILLER AVE, DALLAS, TX, 75206
City Council District
14
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-07-18T23:59:00.000
Status
Closed
Created Date
2022-07-11T12:58:21.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-22T08:18:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000002qfeNAAQ
Lat Location
(32.82140735992942400,-96.78310188794342000)
24-00146760
Service Request Number: 24-00146760 • Address: 9441 BRENTGATE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
24-00146760
Address
9441 BRENTGATE DR, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-04-08T23:59:00.000
Status
Closed
Created Date
2024-04-01T11:33:53.000
Update Date
2024-04-02T17:32:16.000
Closed Date
2024-04-02T17:32:16.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007aMwBAAU
Lat Location
(32.88043581594940000,-96.72772369880111000)
21-00760603
Service Request Number: 21-00760603 • Address: 1775 ASHBY ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00760603
Address
1775 ASHBY ST, DALLAS, TX, 75204
City Council District
2
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-08-31T23:59:00.000
Status
Closed
Created Date
2021-08-17T13:48:13.000
Update Date
2023-06-09T00:21:05.000
Closed Date
2021-08-27T17:43:59.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000pwW7LAAU
Lat Location
(32.80262161707856000,-96.78214059249079000)
21-00730321
Service Request Number: 21-00730321 • Address: 12639 COIT RD, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
21-00730321
Address
12639 COIT RD, DALLAS, TX, 75251
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2021-09-06T23:59:00.000
Status
Closed
Created Date
2021-08-07T14:22:19.000
Update Date
2023-06-09T00:48:28.000
Closed Date
2021-08-08T23:00:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000pBu78AAC
Lat Location
(32.92023209819869600,-96.76939327549768000)
23-00174995
Service Request Number: 23-00174995 • Address: FUREY ST & MCBROOM ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
23-00174995
Address
FUREY ST & MCBROOM ST, DALLAS, TX, 75212
City Council District
6
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-05-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2023-03-29T11:34:55.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2023-04-18T09:25:38.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005TFOlAAO
Lat Location
(32.78272889372233600,-96.87691695767421000)
23-00575240
Service Request Number: 23-00575240 • Address: 332 KONAWA DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
23-00575240
Address
332 KONAWA DR, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-12-24T00:59:00.000
Status
Closed
Created Date
2023-12-22T14:11:02.000
Update Date
2023-12-24T13:41:32.000
Closed Date
2023-12-24T13:41:31.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006uZi8AAE
Lat Location
(32.71000975227938000,-96.68599430824491000)
23-00323600
Service Request Number: 23-00323600 • Address: 6900 W CAMP WISDOM RD, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
23-00323600
Address
6900 W CAMP WISDOM RD, DALLAS, TX, 75249
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-07-14T16:40:34.000
Update Date
2023-07-15T05:40:54.000
Closed Date
2023-07-15T05:40:53.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005vRwOAAU
Lat Location
(32.66229335749862000,-96.94325544699684000)
25-00185156
Service Request Number: 25-00185156 • Address: 1834 BAYFRONT DR, DALLAS, TX, 75051 • City Council District: 3
Service Request Number
25-00185156
Address
1834 BAYFRONT DR, DALLAS, TX, 75051
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-04-23T21:34:46.000
Update Date
2025-05-14T15:38:17.000
Closed Date
2025-05-14T14:51:52.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000eRVTiAAO
Lat Location
(32.71894492007104000,-96.97445388600052000)
26-00351394
Service Request Number: 26-00351394 • Address: 900 SPICEBERRY CT, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00351394
Address
900 SPICEBERRY CT, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-08-11T23:59:00.000
Status
Closed
Created Date
2026-08-08T16:40:31.000
Update Date
2026-08-08T21:44:49.000
Closed Date
2026-08-08T21:44:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000028LW2WAAW
Lat Location
(32.72723936871367000,-96.65089403625107000)
25-00308634
Service Request Number: 25-00308634 • Address: 10036 TOKOWA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00308634
Address
10036 TOKOWA DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-07-02T23:59:00.000
Status
Closed
Created Date
2025-06-27T21:41:32.000
Update Date
2025-06-28T18:24:53.000
Closed Date
2025-06-28T18:24:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000o3UrBAAU
Lat Location
(32.73632073801640000,-96.65076841315442000)
25-00440156
Service Request Number: 25-00440156 • Address: 1308 MORRELL AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
25-00440156
Address
1308 MORRELL AVE, DALLAS, TX, 75203
City Council District
4
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - ECR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-10-10T18:59:00.000
Status
Closed
Created Date
2025-09-10T22:14:32.000
Update Date
2025-09-12T09:35:50.000
Closed Date
2025-09-11T09:25:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000010dxZBAAY
Lat Location
(32.73900750050977000,-96.80506326137396000)
DFW Data AI • Dallas-Fort Worth public-data exploration interface