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311 Winter Calls

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset aijr-2vdm 16 fields
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Dataset fields
Showing 50 real records
21-00403677
Service Request Number: 21-00403677 • Address: 6461 LONTOS DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00403677
Address
6461 LONTOS DR, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2021-05-07T23:59:00.000
Status
Closed
Created Date
2021-05-05T17:55:12.000
Update Date
2023-06-09T01:33:22.000
Closed Date
2021-05-05T22:27:37.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000lc6yrAAA
Lat Location
(32.85429927982111000,-96.74903373753037000)
23-00174130
Service Request Number: 23-00174130 • Address: 3419 MARYLAND AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
23-00174130
Address
3419 MARYLAND AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-04-18T23:59:00.000
Status
Closed
Created Date
2023-04-17T16:39:50.000
Update Date
2023-06-07T00:54:09.000
Closed Date
2023-04-17T21:42:02.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005T5Y2AAK
Lat Location
(32.70247418528455000,-96.81356076928730000)
24-00492117
Service Request Number: 24-00492117 • Address: 3720 CROWN SHORE DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
24-00492117
Address
3720 CROWN SHORE DR, DALLAS, TX, 75244
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-10-15T18:59:00.000
Status
Closed
Created Date
2024-10-10T08:13:56.000
Update Date
2024-10-10T14:23:40.000
Closed Date
2024-10-10T14:23:40.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000CwtEwAAJ
Lat Location
(32.91300604324808000,-96.85517706871238000)
24-00492170
Service Request Number: 24-00492170 • Address: 4209 CARDINAL DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00492170
Address
4209 CARDINAL DR, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-10-13T23:59:00.000
Status
Closed
Created Date
2024-10-10T08:35:36.000
Update Date
2024-10-10T08:53:51.000
Closed Date
2024-10-10T08:53:50.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000Cxa6zAAB
Lat Location
(32.70337349343898000,-96.78228288582233000)
21-00716447
Service Request Number: 21-00716447 • Address: 3423 BERNAL DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00716447
Address
3423 BERNAL DR, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-08-03T16:27:53.000
Update Date
2023-06-09T00:36:27.000
Closed Date
2021-08-15T11:21:05.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000p9sQgAAI
Lat Location
(32.78729824213479600,-96.87705228945791000)
23-00341390
Service Request Number: 23-00341390 • Address: 10425 SHILOH RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
23-00341390
Address
10425 SHILOH RD, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-07-25T12:38:15.000
Update Date
2023-08-16T09:59:50.000
Closed Date
2023-08-16T09:59:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000005z94gAAA
Lat Location
(32.83757470672499000,-96.66614799257088000)
23-00303881
Service Request Number: 23-00303881 • Address: 8653 REDONDO DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
23-00303881
Address
8653 REDONDO DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-07-07T23:59:00.000
Status
Closed
Created Date
2023-07-03T20:31:25.000
Update Date
2023-07-07T11:48:29.000
Closed Date
2023-07-07T11:48:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005rWWUAA2
Lat Location
(32.82115731635732000,-96.71050828760978000)
22-00025474
Service Request Number: 22-00025474 • Address: 2102 DEER PATH DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00025474
Address
2102 DEER PATH DR, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-01-28T00:59:00.000
Status
Closed
Created Date
2022-01-20T16:04:37.000
Update Date
2023-06-08T23:42:26.000
Closed Date
2022-02-07T17:35:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000wRo6KAAS
Lat Location
(32.71122021578344000,-96.79372445195702000)
25-00543175
Service Request Number: 25-00543175 • Address: 2484 W FIVE MILE PKWY, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
25-00543175
Address
2484 W FIVE MILE PKWY, DALLAS, TX, 75233
City Council District
3
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-11-15T00:59:00.000
Status
Closed
Created Date
2025-11-12T15:53:53.000
Update Date
2025-11-14T22:27:16.000
Closed Date
2025-11-14T22:27:07.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001DLuooAAD
Lat Location
(32.70464616065838500,-96.85951224754955000)
25-00231062
Service Request Number: 25-00231062 • Address: 2526 BLAYDON DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
25-00231062
Address
2526 BLAYDON DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-05-18T11:37:56.000
Update Date
2025-06-11T14:01:51.000
Closed Date
2025-06-11T14:01:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000hzyjMAAQ
Lat Location
(32.81145032585162400,-96.67282035200998000)
26-00094633
Service Request Number: 26-00094633 • Address: 3721 MERRELL RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00094633
Address
3721 MERRELL RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-06-02T23:59:00.000
Status
Closed
Created Date
2026-03-09T13:15:01.000
Update Date
2026-03-09T14:44:44.000
Closed Date
2026-03-09T14:44:43.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001abyG6AAI
Lat Location
(32.88794506443759500,-96.85552424901691000)
24-00572407
Service Request Number: 24-00572407 • Address: 5225 VERDE VALLEY LN, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
24-00572407
Address
5225 VERDE VALLEY LN, DALLAS, TX, 75254
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-11-30T22:33:09.000
Update Date
2024-12-06T12:04:33.000
Closed Date
2024-12-06T12:04:33.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000L4wpNAAR
Lat Location
(32.94885902813880000,-96.81875747409282000)
24-00501327
Service Request Number: 24-00501327 • Address: 11641 HILLCREST RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
24-00501327
Address
11641 HILLCREST RD, DALLAS, TX, 75230
City Council District
11
Department
Water Utilities
Service Request Type
Creek/Culvert Maintenance -DWU
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2025-01-16T00:59:00.000
Status
Closed
Created Date
2024-10-16T06:27:49.000
Update Date
2025-08-06T06:14:08.000
Closed Date
2025-08-06T06:14:07.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000E23ZeAAJ
Lat Location
(32.90746592335588000,-96.78673902969784000)
26-00094386
Service Request Number: 26-00094386 • Address: 3518 FALLS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00094386
Address
3518 FALLS DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-09T11:50:09.000
Update Date
2026-03-09T12:04:39.000
Closed Date
2026-03-09T12:04:38.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001aZzzcAAC
Lat Location
(32.72629508473729000,-96.87832695277370000)
25-00422982
Service Request Number: 25-00422982 • Address: 900 W ILLINOIS AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
25-00422982
Address
900 W ILLINOIS AVE, DALLAS, TX, 75224
City Council District
4
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-09-16T23:59:00.000
Status
Closed
Created Date
2025-09-02T08:12:28.000
Update Date
2025-10-03T15:48:02.000
Closed Date
2025-10-03T15:47:54.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Internal
Unique Key
500cs00000yzIBxAAM
Lat Location
(32.72020045265531000,-96.83794268518935000)
24-00492191
Service Request Number: 24-00492191 • Address: 214 N AKARD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
24-00492191
Address
214 N AKARD ST, DALLAS, TX, 75201
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-10-10T08:40:52.000
Update Date
2024-10-15T11:24:53.000
Closed Date
2024-10-15T11:24:53.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Cx09zAAB
Lat Location
(32.78149199368382000,-96.79963910054227000)
23-00062114
Service Request Number: 23-00062114 • Address: 9514 RED WILLOW LN, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
23-00062114
Address
9514 RED WILLOW LN, DALLAS, TX, 75249
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-02-09T12:37:54.000
Update Date
2023-06-07T01:56:42.000
Closed Date
2023-02-13T11:14:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z0000057qA1AAI
Lat Location
(32.63401008817413600,-96.95052873845565000)
22-00546671
Service Request Number: 22-00546671 • Address: 7518 LINWOOD AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
22-00546671
Address
7518 LINWOOD AVE, DALLAS, TX, 75209
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-22T00:59:00.000
Status
Closed
Created Date
2022-12-17T16:01:19.000
Update Date
2023-06-08T02:09:24.000
Closed Date
2022-12-23T08:33:21.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000004UcE9AAK
Lat Location
(32.84784693028597500,-96.82852384906846000)
25-00157492
Service Request Number: 25-00157492 • Address: 748 CADIZ ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
25-00157492
Address
748 CADIZ ST, DALLAS, TX, 75215
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-04-09T02:15:12.000
Update Date
2025-04-14T16:40:07.000
Closed Date
2025-04-14T15:54:43.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000cGV3ZAAW
Lat Location
(32.76972952758685400,-96.80012818138505000)
24-00492156
Service Request Number: 24-00492156 • Address: 2714 KENESAW DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
24-00492156
Address
2714 KENESAW DR, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-10-13T23:59:00.000
Status
Closed
Created Date
2024-10-10T08:29:34.000
Update Date
2024-10-11T05:40:36.000
Closed Date
2024-10-11T05:40:35.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Proactive
Unique Key
500cs00000Cx6IcAAJ
Lat Location
(32.77592103882811000,-96.90827183890724000)
24-00092788
Service Request Number: 24-00092788 • Address: 8517 GREENVILLE AVE, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
24-00092788
Address
8517 GREENVILLE AVE, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-02-28T09:29:47.000
Update Date
2024-03-01T10:43:09.000
Closed Date
2024-03-01T10:43:09.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007LyZkAAK
Lat Location
(32.89391118257343000,-96.75348550362142000)
26-00208626
Service Request Number: 26-00208626 • Address: 10331 RED ELM RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00208626
Address
10331 RED ELM RD, DALLAS, TX, 75243
City Council District
10
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-06-01T23:59:00.000
Status
Closed
Created Date
2026-05-15T08:35:23.000
Update Date
2026-05-15T11:51:46.000
Closed Date
2026-05-15T11:51:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001p9o1LAAQ
Lat Location
(32.91131275564323000,-96.70651127140488000)
26-00155936
Service Request Number: 26-00155936 • Address: 1416 MICHIGAN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00155936
Address
1416 MICHIGAN AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-04-16T23:59:00.000
Status
Closed
Created Date
2026-04-14T15:49:12.000
Update Date
2026-04-14T17:31:17.000
Closed Date
2026-04-14T17:31:17.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001i2OqoAAE
Lat Location
(32.73099588172878000,-96.81663553108035000)
24-00364675
Service Request Number: 24-00364675 • Address: 3448 HIGH MESA DR, DALLAS, TX, 75234 • City Council District: 13
Service Request Number
24-00364675
Address
3448 HIGH MESA DR, DALLAS, TX, 75234
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-07-28T11:10:33.000
Update Date
2024-09-12T12:06:48.000
Closed Date
2024-08-20T17:14:27.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000002MnovAAC
Lat Location
(32.91387337241745600,-96.86242737346010000)
26-00095377
Service Request Number: 26-00095377 • Address: 6407 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00095377
Address
6407 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T18:41:12.000
Update Date
2026-03-09T19:30:16.000
Closed Date
2026-03-09T19:30:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aiOKjAAM
Lat Location
(32.71990016038450500,-96.71064479205035000)
26-00212314
Service Request Number: 26-00212314 • Address: 1711 EAST SHORE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00212314
Address
1711 EAST SHORE DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-18T07:58:17.000
Update Date
2026-06-03T15:36:28.000
Closed Date
2026-06-03T15:36:28.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001pZPwwAAG
Lat Location
(32.74170915865199000,-96.66130001392452000)
21-00423193
Service Request Number: 21-00423193 • Address: 7606 QUEENS GARDEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00423193
Address
7606 QUEENS GARDEN DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2021-05-12T16:46:41.000
Status
Closed
Created Date
2021-05-11T16:46:41.000
Update Date
2023-06-09T01:38:13.000
Closed Date
2021-05-11T16:46:41.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000lePcXAAU
Lat Location
(32.98089369325693000,-96.77778341033955000)
21-00730372
Service Request Number: 21-00730372 • Address: 1100 TIMPLEMORE DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00730372
Address
1100 TIMPLEMORE DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-08-07T14:56:57.000
Update Date
2023-06-09T00:48:28.000
Closed Date
2021-09-03T13:09:48.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000pBujgAAC
Lat Location
(32.82786189378017000,-96.71416315577858000)
21-00933013
Service Request Number: 21-00933013 • Address: 2758 EL TIVOLI DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00933013
Address
2758 EL TIVOLI DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-11-02T12:58:13.000
Update Date
2023-06-08T23:54:00.000
Closed Date
2021-11-23T13:19:53.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000tOigIAAS
Lat Location
(32.75207211247143000,-96.86509518056988000)
26-00082356
Service Request Number: 26-00082356 • Address: 6950 TOKALON DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
26-00082356
Address
6950 TOKALON DR, DALLAS, TX, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-02T09:06:04.000
Update Date
2026-03-09T21:39:14.000
Closed Date
2026-03-09T20:53:33.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Z4X0lAAF
Lat Location
(32.81897844275634000,-96.73913643025260000)
22-00424827
Service Request Number: 22-00424827 • Address: 1366 ANN ARBOR AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00424827
Address
1366 ANN ARBOR AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2022-09-28T23:59:00.000
Status
Closed
Created Date
2022-09-27T17:03:34.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2022-09-27T18:52:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000003gf3OAAQ
Lat Location
(32.69224864320117000,-96.80521114470330000)
26-00094752
Service Request Number: 26-00094752 • Address: 4414 MEADOW ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00094752
Address
4414 MEADOW ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T14:08:46.000
Update Date
2026-03-09T15:23:06.000
Closed Date
2026-03-09T15:23:05.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001adzftAAA
Lat Location
(32.76119019899289000,-96.75195921844205000)
21-00601378
Service Request Number: 21-00601378 • Address: 17570 SEQUOIA DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00601378
Address
17570 SEQUOIA DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-07-02T23:59:00.000
Status
Closed
Created Date
2021-06-29T18:17:59.000
Update Date
2023-06-12T01:13:36.000
Closed Date
2021-07-06T09:34:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000la2z0AAA
Lat Location
(32.99033085511146600,-96.76122182920312000)
26-00297810
Service Request Number: 26-00297810 • Address: 2704 MAGNA VISTA DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00297810
Address
2704 MAGNA VISTA DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-07T11:47:28.000
Update Date
2026-07-24T13:55:14.000
Closed Date
2026-07-24T13:55:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000020rEbkAAE
Lat Location
(32.72127161188588000,-96.77946603931356000)
24-00492167
Service Request Number: 24-00492167 • Address: 6713 PATRICK DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
24-00492167
Address
6713 PATRICK DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Lid Cover Broken - Routine - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-10-25T23:59:00.000
Status
Closed
Created Date
2024-10-10T08:34:16.000
Update Date
2024-10-18T06:31:37.000
Closed Date
2024-10-18T06:31:37.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000CxYgHAAV
Lat Location
(32.84511832413600000,-96.74485947440425000)
25-00252315
Service Request Number: 25-00252315 • Address: 11515 LEISURE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
25-00252315
Address
11515 LEISURE DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-05-29T15:08:00.000
Update Date
2025-05-30T15:55:28.000
Closed Date
2025-05-30T15:55:28.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500cs00000jdBcoAAE
Lat Location
(32.90490553026927000,-96.71281573592363000)
26-00435538
Service Request Number: 26-00435538 • Address: ANN ARBOR AVE & S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00435538
Address
ANN ARBOR AVE & S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Lights Out All Directions - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-10-07T23:59:00.000
Status
Closed
Created Date
2026-10-01T15:51:27.000
Update Date
2026-10-02T09:09:50.000
Closed Date
2026-10-02T09:09:50.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002LgFWzAAN
Lat Location
(32.69132464792786400,-96.81477859206413000)
25-00499695
Service Request Number: 25-00499695 • Address: 10110 RYLIE RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
25-00499695
Address
10110 RYLIE RD, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-10-15T12:25:05.000
Update Date
2025-10-27T15:33:13.000
Closed Date
2025-10-27T15:33:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000016VF6sAAG
Lat Location
(32.69042257237461500,-96.64894634009839000)
26-00212262
Service Request Number: 26-00212262 • Address: 10139 WOODLAKE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00212262
Address
10139 WOODLAKE DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2026-05-19T23:59:00.000
Status
Closed
Created Date
2026-05-18T07:27:19.000
Update Date
2026-05-18T11:10:19.000
Closed Date
2026-05-18T11:10:01.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001pYxRBAA0
Lat Location
(32.91484515290305500,-96.71163542100624000)
26-00091248
Service Request Number: 26-00091248 • Address: 6926 SPANKY BRANCH DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00091248
Address
6926 SPANKY BRANCH DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-13T23:59:00.000
Status
Closed
Created Date
2026-03-06T15:10:16.000
Update Date
2026-03-09T16:50:56.000
Closed Date
2026-03-09T16:50:56.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aDteCAAS
Lat Location
(32.98264189893438000,-96.78639573953079000)
23-00213002
Service Request Number: 23-00213002 • Address: 3635 ESPANOLA DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
23-00213002
Address
3635 ESPANOLA DR, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-05-15T18:18:56.000
Update Date
2023-06-07T01:12:19.000
Closed Date
2023-05-17T07:10:34.000
Priority
Priority
Method Received Description
API
Unique Key
5008z000005cQmjAAE
Lat Location
(32.86845591742131500,-96.85788516639035000)
26-00077387
Service Request Number: 26-00077387 • Address: 134 S MUNGER BLVD, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
26-00077387
Address
134 S MUNGER BLVD, DALLAS, TX, 75214
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Clean Sweep Litter Removal - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-06T00:59:00.000
Status
Closed
Created Date
2026-02-26T11:02:12.000
Update Date
2026-03-01T09:24:00.000
Closed Date
2026-03-01T09:23:57.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001YSHgAAAX
Lat Location
(32.79663113299783000,-96.76083779851893000)
24-00060944
Service Request Number: 24-00060944 • Address: 1908 VATICAN LN, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
24-00060944
Address
1908 VATICAN LN, DALLAS, TX, 75224
City Council District
4
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-02-23T18:59:00.000
Status
Closed
Created Date
2024-02-07T19:35:30.000
Update Date
2024-02-08T11:16:44.000
Closed Date
2024-02-08T11:16:44.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z000007DhLVAA0
Lat Location
(32.69367785923166000,-96.85110827601119000)
26-00437154
Service Request Number: 26-00437154 • Address: 3365 REGENT DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00437154
Address
3365 REGENT DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-12-25T00:59:00.000
Status
Closed (Transferred)
Created Date
2026-10-02T15:30:39.000
Update Date
2026-10-02T15:30:41.000
Closed Date
2026-10-02T15:30:39.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002LwrgNAAR
Lat Location
(32.89429369306460000,-96.86590916110693000)
25-00153119
Service Request Number: 25-00153119 • Address: 8420 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
25-00153119
Address
8420 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-04-07T00:21:09.000
Update Date
2025-06-23T23:24:46.000
Closed Date
2025-06-23T23:24:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000bue8jAAA
Lat Location
(32.87099836721373000,-96.75981964476344000)
22-00220568
Service Request Number: 22-00220568 • Address: 2808 LE CLERC AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
22-00220568
Address
2808 LE CLERC AVE, DALLAS, TX, 75210
City Council District
7
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-07-13T23:59:00.000
Status
Closed
Created Date
2022-05-27T09:24:39.000
Update Date
2023-06-08T23:21:28.000
Closed Date
2022-05-27T11:50:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000002IH1IAAW
Lat Location
(32.77514557900634000,-96.74343339166002000)
25-00164384
Service Request Number: 25-00164384 • Address: 1143 TARPLEY AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
25-00164384
Address
1143 TARPLEY AVE, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-04-12T13:31:52.000
Update Date
2025-05-12T16:22:07.000
Closed Date
2025-05-12T16:22:06.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000cojXCAAY
Lat Location
(32.73412116348798400,-96.88059683054873000)
26-00094328
Service Request Number: 26-00094328 • Address: 4400 PARRY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
26-00094328
Address
4400 PARRY AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T11:31:27.000
Update Date
2026-03-09T13:24:19.000
Closed Date
2026-03-09T13:24:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aaMQbAAM
Lat Location
(32.78601377779490600,-96.76258909555392000)
26-00341877
Service Request Number: 26-00341877 • Address: 3055 LOCKMOOR LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00341877
Address
3055 LOCKMOOR LN, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-08-03T12:42:55.000
Update Date
2026-08-08T09:21:03.000
Closed Date
2026-08-08T09:21:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000026vjfDAAQ
Lat Location
(32.87913647463595600,-96.87571864234920000)
26-00238128
Service Request Number: 26-00238128 • Address: 13101 SULLIVAN RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
26-00238128
Address
13101 SULLIVAN RD, DALLAS, TX, 75253
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-06-09T23:59:00.000
Status
Closed
Created Date
2026-06-02T14:10:00.000
Update Date
2026-06-03T16:19:04.000
Closed Date
2026-06-03T16:19:04.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001snFkfAAE
Lat Location
(32.68730514775130000,-96.59647178753636000)
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