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311 Winter Calls

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset aijr-2vdm 16 fields
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Showing 50 real records
22-00275372
Service Request Number: 22-00275372 • Address: 2147 HUDSPETH AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00275372
Address
2147 HUDSPETH AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-06-29T15:37:37.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-07-25T15:56:27.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002jpQaAAI
Lat Location
(32.70471761289342000,-96.79407601447250000)
24-00492184
Service Request Number: 24-00492184 • Address: 6815 AMERICAN WAY, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
24-00492184
Address
6815 AMERICAN WAY, DALLAS, TX, 75237
City Council District
3
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-12-21T00:59:00.000
Status
Closed
Created Date
2024-10-10T08:39:24.000
Update Date
2024-12-20T10:50:21.000
Closed Date
2024-12-20T10:50:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000CxfWTAAZ
Lat Location
(32.66591922129082000,-96.88428286281592000)
24-00532438
Service Request Number: 24-00532438 • Address: 4222 MYERWOOD LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
24-00532438
Address
4222 MYERWOOD LN, DALLAS, TX, 75244
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-11-08T18:59:00.000
Status
Closed
Created Date
2024-11-03T18:08:51.000
Update Date
2024-11-07T18:33:37.000
Closed Date
2024-11-05T16:51:45.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000HAOk1AAH
Lat Location
(32.91284193169463600,-96.83723552755909000)
22-00074886
Service Request Number: 22-00074886 • Address: 4530 CORREGIDOR ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
22-00074886
Address
4530 CORREGIDOR ST, DALLAS, TX, 75216
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-03-08T00:59:00.000
Status
Closed
Created Date
2022-02-28T14:06:28.000
Update Date
2023-06-08T23:36:48.000
Closed Date
2022-03-08T10:12:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001SlIiAAK
Lat Location
(32.70856867427081000,-96.74535398088650000)
26-00152012
Service Request Number: 26-00152012 • Address: 8411 RAYVILLE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00152012
Address
8411 RAYVILLE DR, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-04-13T23:59:00.000
Status
Closed
Created Date
2026-04-12T18:12:40.000
Update Date
2026-04-14T11:49:18.000
Closed Date
2026-04-14T11:48:57.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001hWdBTAA0
Lat Location
(32.72277920851338000,-96.67525513267731000)
24-00519634
Service Request Number: 24-00519634 • Address: 9829 SHOREVIEW RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
24-00519634
Address
9829 SHOREVIEW RD, DALLAS, TX, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-10-26T07:39:35.000
Update Date
2024-10-30T14:02:47.000
Closed Date
2024-10-30T14:02:47.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000FrPqrAAF
Lat Location
(32.86526518321129000,-96.71700840965926000)
23-00336759
Service Request Number: 23-00336759 • Address: 2312 CEDAR MOUND DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
23-00336759
Address
2312 CEDAR MOUND DR, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-07-23T23:59:00.000
Status
Closed
Created Date
2023-07-22T11:39:23.000
Update Date
2023-07-22T11:47:19.000
Closed Date
2023-07-22T11:47:19.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000005yFopAAE
Lat Location
(32.67511828759427000,-96.78454880911352000)
21-00885915
Service Request Number: 21-00885915 • Address: 6500 SKILLMAN ST, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
21-00885915
Address
6500 SKILLMAN ST, DALLAS, TX, 75231
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-09-30T10:55:49.000
Update Date
2023-06-09T00:07:23.000
Closed Date
2021-09-30T10:57:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000rlSkmAAE
Lat Location
(32.86497799306073400,-96.74344123027075000)
25-00129118
Service Request Number: 25-00129118 • Address: 2607 LENWAY ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
25-00129118
Address
2607 LENWAY ST, DALLAS, TX, 75215
City Council District
7
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-04-07T23:59:00.000
Status
Closed
Created Date
2025-03-24T14:01:18.000
Update Date
2025-04-11T15:57:10.000
Closed Date
2025-04-11T15:56:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000a2Fr4AAE
Lat Location
(32.76398169777074500,-96.76706243782832000)
24-00458716
Service Request Number: 24-00458716 • Address: 3900 INVESTOR DR, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
24-00458716
Address
3900 INVESTOR DR, DALLAS, TX, 75237
City Council District
3
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-09-27T18:59:00.000
Status
Closed
Created Date
2024-09-21T12:58:50.000
Update Date
2024-09-27T09:26:29.000
Closed Date
2024-09-27T09:26:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000009lEwoAAE
Lat Location
(32.65909716718028500,-96.88323058701185000)
24-00258185
Service Request Number: 24-00258185 • Address: 6225 BELMONT AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
24-00258185
Address
6225 BELMONT AVE, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-05-31T10:12:51.000
Update Date
2024-06-12T14:53:18.000
Closed Date
2024-06-12T14:53:18.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007yUrvAAE
Lat Location
(32.81734691996381000,-96.75802248718115000)
26-00150664
Service Request Number: 26-00150664 • Address: 1818 1ST AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
26-00150664
Address
1818 1ST AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-11T09:59:12.000
Update Date
2026-04-14T11:37:38.000
Closed Date
2026-04-14T11:37:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hOwXrAAK
Lat Location
(32.77458407234231400,-96.75758796939051000)
26-00419101
Service Request Number: 26-00419101 • Address: 1311 E 8TH ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
26-00419101
Address
1311 E 8TH ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-21T11:23:13.000
Update Date
2026-09-21T13:23:04.000
Closed Date
2026-09-21T13:23:03.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00002IpCyFAAV
Lat Location
(32.75137967021109400,-96.80506575173341000)
21-00933005
Service Request Number: 21-00933005 • Address: 17790 DALLAS NORTH TOLLWAY NB, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00933005
Address
17790 DALLAS NORTH TOLLWAY NB, DALLAS, TX, 75287
City Council District
12
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-12-03T00:59:00.000
Status
Closed
Created Date
2021-11-02T12:55:46.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2021-11-03T11:33:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000tOipnAAC
Lat Location
(32.99207507293573400,-96.82910494594357000)
25-00543168
Service Request Number: 25-00543168 • Address: 1308 MORAN DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
25-00543168
Address
1308 MORAN DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-11-15T00:59:00.000
Status
Closed
Created Date
2025-11-12T15:52:26.000
Update Date
2025-11-12T17:46:23.000
Closed Date
2025-11-12T17:46:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001DLlbsAAD
Lat Location
(32.83985375184294000,-96.69083792548693000)
23-00050574
Service Request Number: 23-00050574 • Address: 12230 WILLOWDELL DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
23-00050574
Address
12230 WILLOWDELL DR, DALLAS, TX, 75243
City Council District
10
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-02-16T00:59:00.000
Status
Closed
Created Date
2023-02-01T09:37:18.000
Update Date
2023-06-07T01:44:11.000
Closed Date
2023-02-01T14:16:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000051BoMAAU
Lat Location
(32.91645438485445000,-96.76359553701566000)
26-00093348
Service Request Number: 26-00093348 • Address: 9303 CHIMNEY CORNER, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00093348
Address
9303 CHIMNEY CORNER, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-08T16:01:43.000
Update Date
2026-03-09T09:01:40.000
Closed Date
2026-03-09T09:01:17.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aS8IMAA0
Lat Location
(32.92022287484015000,-96.73698349278857000)
26-00105570
Service Request Number: 26-00105570 • Address: 6928 SANTA MONICA DR, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
26-00105570
Address
6928 SANTA MONICA DR, DALLAS, TX, 75223
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2026-03-31T23:59:00.000
Status
Closed
Created Date
2026-03-16T05:32:28.000
Update Date
2026-03-18T09:00:33.000
Closed Date
2026-03-18T09:00:33.000
Outcome
Final Results
Priority
Standard
Method Received Description
API
Unique Key
500cs00001bubaAAAQ
Lat Location
(32.80664865045701400,-96.74096669037985000)
24-00344267
Service Request Number: 24-00344267 • Address: 4152 MAISON RDG, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
24-00344267
Address
4152 MAISON RDG, DALLAS, TX, 75219
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-07-19T23:59:00.000
Status
Closed
Created Date
2024-07-16T14:56:43.000
Update Date
2024-07-19T07:47:39.000
Closed Date
2024-07-19T07:47:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000001Q7baAAC
Lat Location
(32.80519626300548500,-96.81951231600067000)
22-00302689
Service Request Number: 22-00302689 • Address: 6819 EAST GRAND AVE, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
22-00302689
Address
6819 EAST GRAND AVE, DALLAS, TX, 75223
City Council District
14
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2022-07-19T23:59:00.000
Status
Closed
Created Date
2022-07-18T06:31:47.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2022-07-18T12:35:00.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000002v7MxAAI
Lat Location
(32.80225877227352000,-96.73827104342149000)
21-00442543
Service Request Number: 21-00442543 • Address: 13307 PINE VALLEY DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00442543
Address
13307 PINE VALLEY DR, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-17T14:14:56.000
Update Date
2023-06-09T00:56:43.000
Closed Date
2021-05-17T16:02:10.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000mA4eWAAS
Lat Location
(32.66884048814081600,-96.61544900483010000)
26-00241579
Service Request Number: 26-00241579 • Address: 1310 ELMWOOD BLVD, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
26-00241579
Address
1310 ELMWOOD BLVD, DALLAS, TX, 75224
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-04T09:10:03.000
Update Date
2026-06-29T10:08:46.000
Closed Date
2026-06-29T10:08:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001tDo23AAC
Lat Location
(32.72989521193724000,-96.84393032582459000)
21-00997731
Service Request Number: 21-00997731 • Address: 818 S ROSEMONT AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00997731
Address
818 S ROSEMONT AVE, DALLAS, TX, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-12-28T00:59:00.000
Status
Closed
Created Date
2021-12-24T14:59:52.000
Update Date
2023-06-08T23:58:20.000
Closed Date
2021-12-24T15:09:21.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000vIF3DAAW
Lat Location
(32.73847164678894500,-96.84778189007079000)
25-00105492
Service Request Number: 25-00105492 • Address: 1602 ROWAN AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
25-00105492
Address
1602 ROWAN AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2025-04-21T16:50:47.000
Status
Closed
Created Date
2025-03-10T16:50:48.000
Update Date
2025-04-25T12:27:02.000
Closed Date
2025-04-25T12:27:02.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Y49h4AAB
Lat Location
(32.78410792725198000,-96.74911677282739000)
26-00254834
Service Request Number: 26-00254834 • Address: 3313 S BECKLEY AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
26-00254834
Address
3313 S BECKLEY AVE, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-11T13:58:35.000
Update Date
2026-06-18T15:52:07.000
Closed Date
2026-06-16T15:04:44.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001uyEgrAAE
Lat Location
(32.70411086824273600,-96.82313917227441000)
24-00079329
Service Request Number: 24-00079329 • Address: 323 W 8TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
24-00079329
Address
323 W 8TH ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-02-22T00:59:00.000
Status
Closed
Created Date
2024-02-19T19:08:06.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2024-02-19T22:51:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007IEtZAAW
Lat Location
(32.74819992742755000,-96.82693402728208000)
26-00094951
Service Request Number: 26-00094951 • Address: 2834 POINSETTIA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00094951
Address
2834 POINSETTIA DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T15:17:11.000
Update Date
2026-03-09T18:27:29.000
Closed Date
2026-03-09T18:27:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aeT66AAE
Lat Location
(32.72432117400068000,-96.86708006442103000)
22-00299876
Service Request Number: 22-00299876 • Address: 2211 N BECKLEY AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
22-00299876
Address
2211 N BECKLEY AVE, DALLAS, TX, 75208
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-07-18T23:59:00.000
Status
Closed
Created Date
2022-07-15T10:40:23.000
Update Date
2023-06-08T03:15:05.000
Closed Date
2022-07-15T10:46:44.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000002tzj3AAA
Lat Location
(32.77014029350550600,-96.82302491225335000)
21-00775959
Service Request Number: 21-00775959 • Address: 8506 BAUMGARTEN DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00775959
Address
8506 BAUMGARTEN DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-08-21T18:49:53.000
Update Date
2023-06-09T00:18:29.000
Closed Date
2021-08-24T07:59:42.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000pykv1AAA
Lat Location
(32.80231326486738000,-96.69581409688067000)
22-00526367
Service Request Number: 22-00526367 • Address: 100 N MASTERS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
22-00526367
Address
100 N MASTERS DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - School Flasher Maintenance - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2022-12-14T00:59:00.000
Status
Closed
Created Date
2022-12-07T08:59:21.000
Update Date
2026-08-07T14:35:07.000
Closed Date
2022-12-07T13:28:40.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000004Mtn6AAC
Lat Location
(32.71224207770508500,-96.64827357681030000)
24-00424099
Service Request Number: 24-00424099 • Address: 4108 WILSHIRE BLVD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
24-00424099
Address
4108 WILSHIRE BLVD, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-09-05T23:59:00.000
Status
Closed
Created Date
2024-08-31T10:24:36.000
Update Date
2024-08-31T11:16:48.000
Closed Date
2024-08-31T11:16:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000006oTEfAAM
Lat Location
(32.66664939282248000,-96.74927330345204000)
26-00346937
Service Request Number: 26-00346937 • Address: 10216 GREEN ASH RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00346937
Address
10216 GREEN ASH RD, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-08-08T23:59:00.000
Status
Closed
Created Date
2026-08-05T20:24:40.000
Update Date
2026-08-08T15:52:06.000
Closed Date
2026-08-08T15:52:06.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs000027hv63AAA
Lat Location
(32.91596731970264500,-96.70874979139522000)
25-00148518
Service Request Number: 25-00148518 • Address: 7127 E MOCKINGBIRD LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
25-00148518
Address
7127 E MOCKINGBIRD LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Clean Sweep Litter Removal - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-04-10T18:59:00.000
Status
Closed
Created Date
2025-04-03T12:57:36.000
Update Date
2025-04-03T13:45:45.000
Closed Date
2025-04-03T13:45:39.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00000bX9NOAA0
Lat Location
(32.84599511055443000,-96.73751031130830000)
26-00388608
Service Request Number: 26-00388608 • Address: 7935 TILLMAN ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00388608
Address
7935 TILLMAN ST, DALLAS, TX, 75217
City Council District
5
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-09-09T23:59:00.000
Status
Closed
Created Date
2026-08-31T19:59:41.000
Update Date
2026-09-04T14:52:30.000
Closed Date
2026-09-04T14:52:30.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002DztDcAAJ
Lat Location
(32.74438922328713600,-96.68548512593516000)
24-00331771
Service Request Number: 24-00331771 • Address: 2405 LANGDON AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
24-00331771
Address
2405 LANGDON AVE, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-07-09T11:07:09.000
Update Date
2024-07-30T15:47:32.000
Closed Date
2024-07-30T15:47:31.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000008EJ1gAAG
Lat Location
(32.83767470404499000,-96.85837899223397000)
26-00331579
Service Request Number: 26-00331579 • Address: 7423 AZALEA LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
26-00331579
Address
7423 AZALEA LN, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-28T05:45:33.000
Update Date
2026-08-11T04:33:48.000
Closed Date
2026-08-11T04:33:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000025U7o9AAC
Lat Location
(32.89833403983847400,-96.77865932612154000)
23-00442728
Service Request Number: 23-00442728 • Address: 5942 VELASCO AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
23-00442728
Address
5942 VELASCO AVE, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-09-23T13:34:18.000
Update Date
2023-09-29T16:00:09.000
Closed Date
2023-09-29T16:00:08.000
Priority
Priority
Method Received Description
API
Unique Key
5008z000006LbJ2AAK
Lat Location
(32.82083291279930000,-96.76492701218426000)
26-00092308
Service Request Number: 26-00092308 • Address: 8303 TIMBERBROOK LN, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
26-00092308
Address
8303 TIMBERBROOK LN, DALLAS, TX, 75249
City Council District
3
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-17T23:59:00.000
Status
Closed
Created Date
2026-03-07T12:40:37.000
Update Date
2026-03-09T12:37:42.000
Closed Date
2026-03-09T12:37:41.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aLrX8AAK
Lat Location
(32.66542787243391000,-96.95102707418964000)
21-00716238
Service Request Number: 21-00716238 • Address: 10207 ESTACADO DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00716238
Address
10207 ESTACADO DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-08-03T15:58:34.000
Update Date
2023-06-09T00:36:25.000
Closed Date
2021-08-03T18:29:41.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000p9r1kAAA
Lat Location
(32.83290579491814000,-96.68386388133789000)
26-00264674
Service Request Number: 26-00264674 • Address: 1441 ROBERT B CULLUM BLVD, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
26-00264674
Address
1441 ROBERT B CULLUM BLVD, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Median/Right of Way Maintenance - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-06-25T23:59:00.000
Status
Closed
Created Date
2026-06-17T12:28:59.000
Update Date
2026-06-18T14:56:41.000
Closed Date
2026-06-18T14:56:40.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001wCcVpAAK
Lat Location
(32.77541381024798000,-96.76313365495042000)
26-00405580
Service Request Number: 26-00405580 • Address: MIDWAY RD & L B J FWY WB, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
26-00405580
Address
MIDWAY RD & L B J FWY WB, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2026-09-13T23:59:00.000
Status
Closed
Created Date
2026-09-12T07:28:52.000
Update Date
2026-09-12T11:41:12.000
Closed Date
2026-09-12T11:41:12.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002GuIBKAA3
Lat Location
(32.92523582550361000,-96.83880128722590000)
22-00292273
Service Request Number: 22-00292273 • Address: 3726 CASTLE HILLS DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
22-00292273
Address
3726 CASTLE HILLS DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-11T12:51:55.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-14T15:29:31.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000002qfEiAAI
Lat Location
(32.67842504744631000,-96.76201175189898000)
26-00336728
Service Request Number: 26-00336728 • Address: 9537 SANDYLAND BLVD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
26-00336728
Address
9537 SANDYLAND BLVD, DALLAS, TX, 75217
City Council District
8
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-08-13T23:59:00.000
Status
Closed
Created Date
2026-07-30T15:18:12.000
Update Date
2026-08-08T13:45:06.000
Closed Date
2026-08-06T13:44:34.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000026F3SXAA0
Lat Location
(32.68346111544027000,-96.65882785195502000)
25-00041552
Service Request Number: 25-00041552 • Address: 7779 CONCORDIA LN, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
25-00041552
Address
7779 CONCORDIA LN, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-01-30T12:53:50.000
Update Date
2025-01-30T12:56:59.000
Closed Date
2025-01-30T12:56:59.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000SUOphAAH
Lat Location
(32.65188809272683600,-96.81036423436134000)
26-00238351
Service Request Number: 26-00238351 • Address: 911 OAK PARK DR, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
26-00238351
Address
911 OAK PARK DR, DALLAS, TX, 75232
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-02T15:17:44.000
Update Date
2026-06-18T16:24:47.000
Closed Date
2026-06-18T16:24:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001snwo3AAA
Lat Location
(32.68831156207198000,-96.83677943314024000)
26-00093478
Service Request Number: 26-00093478 • Address: 6321 RAVENDALE LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
26-00093478
Address
6321 RAVENDALE LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-08T18:13:11.000
Update Date
2026-03-09T16:45:47.000
Closed Date
2026-03-09T16:45:46.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aT1I1AAK
Lat Location
(32.83845084277910000,-96.75469897690094000)
23-00371768
Service Request Number: 23-00371768 • Address: 1424 HILLBURN DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
23-00371768
Address
1424 HILLBURN DR, DALLAS, TX, 75217
City Council District
5
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-08-24T23:59:00.000
Status
Closed
Created Date
2023-08-10T16:49:27.000
Update Date
2023-09-27T16:29:31.000
Closed Date
2023-09-27T16:29:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z0000065LwKAAU
Lat Location
(32.73712768221377400,-96.68864754007771000)
23-00000546
Service Request Number: 23-00000546 • Address: 6780 E NORTHWEST HWY, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
23-00000546
Address
6780 E NORTHWEST HWY, DALLAS, TX, 75231
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-01-06T00:59:00.000
Status
Closed
Created Date
2023-01-01T20:59:01.000
Update Date
2023-06-07T01:53:35.000
Closed Date
2023-01-03T18:36:39.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z000004eB1fAAE
Lat Location
(32.85514864012096600,-96.74253821854370000)
26-00209377
Service Request Number: 26-00209377 • Address: 3230 THROCKMORTON ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
26-00209377
Address
3230 THROCKMORTON ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-05-19T23:59:00.000
Status
Closed
Created Date
2026-05-15T13:41:58.000
Update Date
2026-05-15T15:32:02.000
Closed Date
2026-05-15T15:31:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001pGUyjAAG
Lat Location
(32.81150317302250000,-96.81026759257624000)
23-00289767
Service Request Number: 23-00289767 • Address: 2040 WHITEDOVE DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
23-00289767
Address
2040 WHITEDOVE DR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-06-26T10:32:35.000
Update Date
2023-06-28T09:55:02.000
Closed Date
2023-06-28T09:55:01.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000005of55AAA
Lat Location
(32.69184281906423500,-96.85281634053578000)
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