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311 Winter Calls

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset aijr-2vdm 16 fields
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Showing 50 real records
26-00154157
Service Request Number: 26-00154157 • Address: 2448 RIDGESTONE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00154157
Address
2448 RIDGESTONE DR, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-04-15T23:59:00.000
Status
Closed (Duplicate)
Created Date
2026-04-13T20:52:51.000
Update Date
2026-04-14T07:42:03.000
Closed Date
2026-04-14T07:41:58.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hpNKfAAM
Lat Location
(32.99474954623105000,-96.87031943938399000)
26-00147505
Service Request Number: 26-00147505 • Address: 1308 MORAN DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00147505
Address
1308 MORAN DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-09T13:37:41.000
Update Date
2026-04-14T14:37:56.000
Closed Date
2026-04-14T14:37:55.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001h3Xz3AAE
Lat Location
(32.83985375184294000,-96.69083792548693000)
24-00542251
Service Request Number: 24-00542251 • Address: 2506 VOLGA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00542251
Address
2506 VOLGA AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-11-15T00:59:00.000
Status
Closed
Created Date
2024-11-09T08:17:21.000
Update Date
2024-11-12T17:49:42.000
Closed Date
2024-11-12T17:49:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000IBs4LAAT
Lat Location
(32.70644602253236000,-96.78628986341634000)
21-00716035
Service Request Number: 21-00716035 • Address: 3614 JULIUS SCHEPPS FWY NB, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00716035
Address
3614 JULIUS SCHEPPS FWY NB, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-08-03T15:27:25.000
Update Date
2023-06-09T00:36:23.000
Closed Date
2021-08-03T15:30:43.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000p9pUqAAI
Lat Location
(32.75696701488780600,-96.77209473626255000)
26-00149091
Service Request Number: 26-00149091 • Address: 617 KIRNWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
26-00149091
Address
617 KIRNWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-17T23:59:00.000
Status
Closed
Created Date
2026-04-10T11:30:53.000
Update Date
2026-04-14T10:48:40.000
Closed Date
2026-04-14T10:48:40.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hFJHBAA4
Lat Location
(32.65391841910239600,-96.83153668610565000)
22-00526744
Service Request Number: 22-00526744 • Address: 3015 CANADA DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
22-00526744
Address
3015 CANADA DR, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-13T00:59:00.000
Status
Closed
Created Date
2022-12-07T11:09:55.000
Update Date
2023-06-08T02:12:54.000
Closed Date
2022-12-12T15:05:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004N1ITAA0
Lat Location
(32.79287019240672400,-96.86872601232092000)
22-00556904
Service Request Number: 22-00556904 • Address: 3956 LIVELY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
22-00556904
Address
3956 LIVELY LN, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-30T00:59:00.000
Status
Closed
Created Date
2022-12-24T09:59:55.000
Update Date
2023-06-08T02:12:06.000
Closed Date
2022-12-30T09:01:15.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000004Z4v2AAC
Lat Location
(32.87338504802483000,-96.84841553083840000)
22-00013629
Service Request Number: 22-00013629 • Address: 1409 METROPOLITAN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
22-00013629
Address
1409 METROPOLITAN AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-01-11T16:07:07.000
Update Date
2023-06-08T23:28:42.000
Closed Date
2022-01-19T15:55:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000vKue6AAC
Lat Location
(32.75472094578521000,-96.77290692147318000)
25-00495836
Service Request Number: 25-00495836 • Address: S LANCASTER RD & E SANER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00495836
Address
S LANCASTER RD & E SANER AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-10-14T23:59:00.000
Status
Closed
Created Date
2025-10-13T10:05:23.000
Update Date
2025-10-13T17:44:11.000
Closed Date
2025-10-13T17:44:11.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000015uZm8AAE
Lat Location
(32.71317769952893400,-96.80459610570280000)
26-00337408
Service Request Number: 26-00337408 • Address: 6619 HOWARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00337408
Address
6619 HOWARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2026-07-31T04:53:44.000
Update Date
2026-08-08T14:46:09.000
Closed Date
2026-08-06T13:59:33.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000026KgMpAAK
Lat Location
(32.77496312625581000,-96.70546161859299000)
23-00517406
Service Request Number: 23-00517406 • Address: 718 N BEACON ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
23-00517406
Address
718 N BEACON ST, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-11-10T08:22:34.000
Update Date
2023-12-13T17:28:38.000
Closed Date
2023-12-13T17:28:37.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000006dr9aAAA
Lat Location
(32.80522177250969000,-96.76078913632722000)
21-00988316
Service Request Number: 21-00988316 • Address: 5138 MILLER AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00988316
Address
5138 MILLER AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2021-12-18T00:59:00.000
Status
Closed
Created Date
2021-12-15T23:44:38.000
Update Date
2023-06-08T23:47:12.000
Closed Date
2021-12-16T16:27:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000uG1TsAAK
Lat Location
(32.82113239184608500,-96.78312514107277000)
25-00024826
Service Request Number: 25-00024826 • Address: 2223 HUNTERS RUN DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
25-00024826
Address
2223 HUNTERS RUN DR, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-01-19T13:22:19.000
Update Date
2025-01-23T12:13:42.000
Closed Date
2025-01-23T12:13:42.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000R39SEAAZ
Lat Location
(32.65681783773644000,-96.85470948665434000)
24-00142452
Service Request Number: 24-00142452 • Address: CLIFF CREEK CROSSING DR & BAINBRIDGE DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
24-00142452
Address
CLIFF CREEK CROSSING DR & BAINBRIDGE DR, DALLAS, TX, 75237
City Council District
8
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-03-29T23:59:00.000
Status
Closed
Created Date
2024-03-28T19:08:52.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2024-03-29T09:05:36.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007ZMBPAA4
Lat Location
(32.65221179540953000,-96.86521054314292000)
22-00387464
Service Request Number: 22-00387464 • Address: 2418 BRANDON ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
22-00387464
Address
2418 BRANDON ST, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-09-13T23:59:00.000
Status
Closed
Created Date
2022-09-06T16:39:24.000
Update Date
2023-06-08T02:46:38.000
Closed Date
2022-09-14T12:55:12.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003URsXAAW
Lat Location
(32.73193245809481000,-96.85746565058318000)
26-00093702
Service Request Number: 26-00093702 • Address: 6003 ABRAMS RD, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
26-00093702
Address
6003 ABRAMS RD, DALLAS, TX, 75231
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T06:20:34.000
Update Date
2026-03-09T06:20:47.000
Closed Date
2026-03-09T06:20:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aVMS4AAO
Lat Location
(32.85855666934137000,-96.74786035451345000)
26-00330328
Service Request Number: 26-00330328 • Address: 11470 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00330328
Address
11470 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-27T11:27:04.000
Update Date
2026-08-08T13:04:08.000
Closed Date
2026-08-06T12:17:35.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000025G0OQAA0
Lat Location
(32.85066372296645000,-96.68116512634150000)
25-00164338
Service Request Number: 25-00164338 • Address: 15820 KNOLL TRAIL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
25-00164338
Address
15820 KNOLL TRAIL DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-04-12T12:55:37.000
Update Date
2025-05-14T17:01:16.000
Closed Date
2025-05-14T16:15:30.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000cp9bGAAQ
Lat Location
(32.96906052942419000,-96.81974918773419000)
23-00174098
Service Request Number: 23-00174098 • Address: 6531 ORCHID LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
23-00174098
Address
6531 ORCHID LN, DALLAS, TX, 75230
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-04-17T16:29:45.000
Update Date
2023-06-07T00:54:09.000
Closed Date
2023-05-10T18:02:15.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005T5jWAAS
Lat Location
(32.89273306724981000,-96.79256528316962000)
26-00347264
Service Request Number: 26-00347264 • Address: 730 SKILLMAN ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
26-00347264
Address
730 SKILLMAN ST, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2026-08-07T23:59:00.000
Status
Closed
Created Date
2026-08-06T08:15:18.000
Update Date
2026-08-08T11:51:46.000
Closed Date
2026-08-06T11:45:23.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000027mXXhAAM
Lat Location
(32.80803012370055000,-96.75744484487186000)
25-00170923
Service Request Number: 25-00170923 • Address: 2214 INCA DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00170923
Address
2214 INCA DR, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-04-17T23:59:00.000
Status
Closed
Created Date
2025-04-16T11:10:26.000
Update Date
2025-04-17T15:10:13.000
Closed Date
2025-04-17T15:10:13.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000dLRmnAAG
Lat Location
(32.69102709997722000,-96.78919104169843000)
26-00087426
Service Request Number: 26-00087426 • Address: 1402 CHURCH ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
26-00087426
Address
1402 CHURCH ST, DALLAS, TX, 75203
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed
Created Date
2026-03-04T15:38:35.000
Update Date
2026-03-09T10:32:18.000
Closed Date
2026-03-09T10:30:41.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZjxbyAAB
Lat Location
(32.75024088691633000,-96.80397346147696000)
21-00767168
Service Request Number: 21-00767168 • Address: 9406 SUGARBERRY RD, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00767168
Address
9406 SUGARBERRY RD, DALLAS, TX, 75249
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-08-24T23:59:00.000
Status
Closed
Created Date
2021-08-19T09:20:39.000
Update Date
2023-06-09T00:22:07.000
Closed Date
2021-08-30T09:45:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000pxYTSAA2
Lat Location
(32.63705884761719000,-96.94352780162560000)
23-00442741
Service Request Number: 23-00442741 • Address: 4708 SUGAR MILL RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
23-00442741
Address
4708 SUGAR MILL RD, DALLAS, TX, 75244
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-09-29T23:59:00.000
Status
Closed
Created Date
2023-09-23T13:53:42.000
Update Date
2023-09-28T07:18:27.000
Closed Date
2023-09-28T07:18:27.000
Outcome
Replaced Roll Cart(s)
Priority
Standard
Method Received Description
API
Unique Key
5008z000006LbDzAAK
Lat Location
(32.91863830846601000,-96.82717414377865000)
26-00147928
Service Request Number: 26-00147928 • Address: 1804 GOULD ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
26-00147928
Address
1804 GOULD ST, DALLAS, TX, 75215
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-09T15:38:03.000
Update Date
2026-04-14T12:36:19.000
Closed Date
2026-04-14T11:50:28.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001h4IEqAAM
Lat Location
(32.76838958095304000,-96.78943452436529000)
26-00092207
Service Request Number: 26-00092207 • Address: 4505 CHEROKEE TRL, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
26-00092207
Address
4505 CHEROKEE TRL, DALLAS, TX, 75209
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-07T11:15:20.000
Update Date
2026-03-09T15:26:11.000
Closed Date
2026-03-09T15:25:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aLfPVAA0
Lat Location
(32.85750843062524500,-96.83156056473366000)
24-00434423
Service Request Number: 24-00434423 • Address: 3011 MAYHEW DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
24-00434423
Address
3011 MAYHEW DR, DALLAS, TX, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Owner Surrender - DAS
Overall Service Request Due Date
2024-09-09T18:59:00.000
Status
Closed
Created Date
2024-09-06T18:31:24.000
Update Date
2024-09-06T18:31:35.000
Closed Date
2024-09-06T18:31:24.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000007gU8wAAE
Lat Location
(32.83678146307610000,-96.66454339199676000)
26-00155368
Service Request Number: 26-00155368 • Address: 2391 N HOUSTON ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
26-00155368
Address
2391 N HOUSTON ST, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Median/Right of Way Maintenance - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-04-13T15:27:37.000
Update Date
2026-04-14T12:16:08.000
Closed Date
2026-04-14T12:16:05.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hxokIAAQ
Lat Location
(32.78701455450496400,-96.80877288842707000)
21-00822900
Service Request Number: 21-00822900 • Address: 9851 GLENGREEN DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00822900
Address
9851 GLENGREEN DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2021-09-08T23:59:00.000
Status
Closed
Created Date
2021-09-07T11:32:39.000
Update Date
2023-06-09T00:26:11.000
Closed Date
2021-09-07T12:10:51.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000quTkQAAU
Lat Location
(32.74493930242219000,-96.65127699860582000)
24-00440943
Service Request Number: 24-00440943 • Address: 3660 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
24-00440943
Address
3660 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-10-24T18:59:00.000
Status
Closed
Created Date
2024-09-11T10:25:09.000
Update Date
2024-09-20T14:54:24.000
Closed Date
2024-09-20T14:54:24.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500cs000008FADtAAO
Lat Location
(32.99680298948693000,-96.85347960458910000)
22-00327677
Service Request Number: 22-00327677 • Address: 8331 HOYLE AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
22-00327677
Address
8331 HOYLE AVE, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Commercial Services - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-08-16T23:59:00.000
Status
Closed
Created Date
2022-08-02T11:23:39.000
Update Date
2023-06-08T03:09:23.000
Closed Date
2022-08-12T15:56:32.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000038IEHAA2
Lat Location
(32.77444541240993000,-96.67734000631782000)
21-00656448
Service Request Number: 21-00656448 • Address: 8726 WADLINGTON AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00656448
Address
8726 WADLINGTON AVE, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-07-15T18:45:53.000
Update Date
2023-06-09T00:39:58.000
Closed Date
2021-07-15T18:45:53.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000oL1IHAA0
Lat Location
(32.72718973640722000,-96.66998026323387000)
24-00142453
Service Request Number: 24-00142453 • Address: 2315 PERRYTON DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
24-00142453
Address
2315 PERRYTON DR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-03-28T19:08:56.000
Update Date
2024-04-23T12:23:28.000
Closed Date
2024-04-23T12:23:28.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007ZMgIAAW
Lat Location
(32.71432953813332000,-96.85574727188595000)
26-00355179
Service Request Number: 26-00355179 • Address: 9005 VILLA PARK CIR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
26-00355179
Address
9005 VILLA PARK CIR, DALLAS, TX, 75225
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2026-08-12T23:59:00.000
Status
Closed (Duplicate)
Created Date
2026-08-11T13:18:05.000
Update Date
2026-08-11T13:18:12.000
Closed Date
2026-08-11T13:18:05.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000028wxYPAAY
Lat Location
(32.87228896026789500,-96.77658159919838000)
22-00293928
Service Request Number: 22-00293928 • Address: MILLMAR DR & PEAVY RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
22-00293928
Address
MILLMAR DR & PEAVY RD, DALLAS, TX, 75228
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-07-14T23:59:00.000
Status
Closed
Created Date
2022-07-12T10:41:38.000
Update Date
2023-06-08T03:12:23.000
Closed Date
2022-07-13T10:38:51.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000002rLkjAAE
Lat Location
(32.82654206573775500,-96.68388080132600000)
25-00407308
Service Request Number: 25-00407308 • Address: 6715 GLENDORA AVE, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
25-00407308
Address
6715 GLENDORA AVE, DALLAS, TX, 75230
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-08-22T13:14:59.000
Update Date
2025-09-03T16:07:13.000
Closed Date
2025-09-03T15:20:59.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000xXvjyAAC
Lat Location
(32.88536787436637000,-96.78973809635690000)
23-00444242
Service Request Number: 23-00444242 • Address: 1540 CHENAULT ST, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
23-00444242
Address
1540 CHENAULT ST, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2023-11-08T00:59:00.000
Status
Closed
Created Date
2023-09-25T09:47:09.000
Update Date
2023-09-25T11:47:36.000
Closed Date
2023-09-25T11:47:35.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000006LzKbAAK
Lat Location
(32.80260579033611000,-96.68984066083362000)
23-00197529
Service Request Number: 23-00197529 • Address: 6347 PARK LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
23-00197529
Address
6347 PARK LN, DALLAS, TX, 75225
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2023-05-10T23:59:00.000
Status
Closed
Created Date
2023-05-01T14:04:01.000
Update Date
2023-06-07T00:58:11.000
Closed Date
2023-05-01T14:04:01.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005XlRgAAK
Lat Location
(32.87355422927680600,-96.79647997502337000)
26-00347717
Service Request Number: 26-00347717 • Address: 2206 ANSON RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
26-00347717
Address
2206 ANSON RD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Objects Dropped in Inlet - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-08-07T23:59:00.000
Status
Closed
Created Date
2026-08-06T11:07:09.000
Update Date
2026-08-08T13:24:19.000
Closed Date
2026-08-06T13:23:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000027q6VhAAI
Lat Location
(32.83159682517736400,-96.85572884501430000)
23-00442799
Service Request Number: 23-00442799 • Address: 13232 ELMSPRING RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
23-00442799
Address
13232 ELMSPRING RD, DALLAS, TX, 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2023-09-24T23:59:00.000
Status
Closed
Created Date
2023-09-23T15:13:48.000
Update Date
2023-09-27T11:14:18.000
Closed Date
2023-09-27T11:14:17.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006LbhgAAC
Lat Location
(32.67071374805319000,-96.61569256761247000)
26-00317399
Service Request Number: 26-00317399 • Address: 3300 COMMUNITY DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00317399
Address
3300 COMMUNITY DR, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-19T17:41:20.000
Update Date
2026-07-19T17:44:05.000
Closed Date
2026-07-19T17:44:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000023bNvnAAE
Lat Location
(32.86339486910930000,-96.86652768189288000)
24-00492171
Service Request Number: 24-00492171 • Address: 6235 RAVENDALE LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
24-00492171
Address
6235 RAVENDALE LN, DALLAS, TX, 75214
City Council District
9
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-10-11T18:59:00.000
Status
Closed
Created Date
2024-10-10T08:35:53.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2024-10-10T10:56:37.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000CxabdAAB
Lat Location
(32.83846213156687000,-96.75716354014497000)
25-00260053
Service Request Number: 25-00260053 • Address: 9434 ROCKMOUNT DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
25-00260053
Address
9434 ROCKMOUNT DR, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-06-04T23:59:00.000
Status
Closed
Created Date
2025-06-03T07:57:06.000
Update Date
2025-06-03T09:50:59.000
Closed Date
2025-06-03T09:50:59.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000kEeUZAA0
Lat Location
(32.90436165664112000,-96.76238829613543000)
26-00342404
Service Request Number: 26-00342404 • Address: 9642 BRIGGS ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
26-00342404
Address
9642 BRIGGS ST, DALLAS, TX, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2026-08-06T23:59:00.000
Status
Closed
Created Date
2026-08-03T16:20:46.000
Update Date
2026-08-08T09:54:16.000
Closed Date
2026-08-06T09:53:02.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs0000272VroAAE
Lat Location
(32.75937595432253000,-96.65527367135498000)
22-00257772
Service Request Number: 22-00257772 • Address: 3605 MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
22-00257772
Address
3605 MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-06-17T23:25:08.000
Update Date
2023-06-08T23:14:30.000
Closed Date
2022-06-17T23:29:54.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000002ckknAAA
Lat Location
(32.80709420274913400,-96.79775839014917000)
26-00087642
Service Request Number: 26-00087642 • Address: 1918 CHATTANOOGA PL, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
26-00087642
Address
1918 CHATTANOOGA PL, DALLAS, TX, 75235
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed
Created Date
2026-03-04T16:47:57.000
Update Date
2026-03-09T10:05:23.000
Closed Date
2026-03-09T10:05:10.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZkwE4AAJ
Lat Location
(32.81649495200657000,-96.84941258619986000)
22-00293904
Service Request Number: 22-00293904 • Address: 2300 STONEMAN ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
22-00293904
Address
2300 STONEMAN ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-07-19T23:59:00.000
Status
Closed
Created Date
2022-07-12T10:34:15.000
Update Date
2023-06-08T03:12:21.000
Closed Date
2022-07-19T09:48:05.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002rLIMAA2
Lat Location
(32.75271490882868600,-96.76173761410915000)
26-00092532
Service Request Number: 26-00092532 • Address: S BUCKNER BLVD & SECO BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00092532
Address
S BUCKNER BLVD & SECO BLVD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - All Out - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-07T16:29:34.000
Update Date
2026-03-09T08:40:48.000
Closed Date
2026-03-09T08:40:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aNINBAA4
Lat Location
(32.73884584113551000,-96.68297743796124000)
26-00270819
Service Request Number: 26-00270819 • Address: W LEDBETTER DR & PARKWOOD DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
26-00270819
Address
W LEDBETTER DR & PARKWOOD DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street/Road/Driveway Blockage - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-06-22T23:59:00.000
Status
Closed
Created Date
2026-06-21T16:02:04.000
Update Date
2026-06-21T16:50:14.000
Closed Date
2026-06-21T16:50:13.000
Outcome
Street blockage cleared/addressed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001wuk7uAAA
Lat Location
(32.69025307650132000,-96.83210420398534000)
21-00863064
Service Request Number: 21-00863064 • Address: 10201 C F HAWN FWY WB, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00863064
Address
10201 C F HAWN FWY WB, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2021-10-20T23:59:00.000
Status
Closed
Created Date
2021-09-20T13:55:03.000
Update Date
2023-06-09T00:01:59.000
Closed Date
2021-09-21T14:56:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000rLmxEAAS
Lat Location
(32.70003347306506000,-96.64847174180510000)
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