311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00142370
Service Request Number: 14-00142370 • Address: 11225 W RICKS CIR, DALLAS, TX 75230 • City Council District: 11
Service Request Number
14-00142370
Address
11225 W RICKS CIR, DALLAS, TX 75230
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Ditch Cleaning-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-30T11:10:39.000
Status
Closed
Created Date
2014-04-25T11:10:39.000
Update Date
2014-05-08T09:39:57.000
Closed Date
2014-05-08T09:39:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2491304.1208469400
Y Coordinate
7014943.4295066700
Lat Long Location
11225 W RICKS CIR, DALLAS, TX, 75230
Unique Key
1119728857
14-00134769
Service Request Number: 14-00134769 • Address: 103 S TILLERY AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00134769
Address
103 S TILLERY AVE, DALLAS, TX 75211
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-24T17:49:40.000
Status
Closed
Created Date
2014-04-21T17:49:40.000
Update Date
2014-04-22T10:48:14.000
Closed Date
2014-04-22T10:48:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2456059.2056799600
Y Coordinate
6957970.6229258600
Lat Long Location
103 S TILLERY AVE, DALLAS, TX, 75211
Unique Key
1119267157
14-00153619
Service Request Number: 14-00153619 • Address: 3434 W DAVIS ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00153619
Address
3434 W DAVIS ST, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-03T08:00:09.000
Status
Closed
Created Date
2014-05-02T08:00:09.000
Update Date
2014-05-03T15:30:36.000
Closed Date
2014-05-03T15:30:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2467654.1337294000
Y Coordinate
6959453.7303803500
Lat Long Location
3434 W DAVIS ST, DALLAS, TX, 75211
Unique Key
1120405497
13-00515833
Service Request Number: 13-00515833 • Address: , DALLAS, TX • Department: Code Compliance District Group
Service Request Number
13-00515833
Address
, DALLAS, TX
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-10-14T09:31:25.000
Status
Closed
Created Date
2013-10-04T09:31:25.000
Update Date
2013-10-04T16:06:53.000
Closed Date
2013-10-04T16:06:53.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1104062228
14-00115267
Service Request Number: 14-00115267 • Address: 632 N MANUS DR, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00115267
Address
632 N MANUS DR, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-22T17:32:48.000
Status
Closed
Created Date
2014-04-08T17:32:48.000
Update Date
2014-04-11T22:58:01.000
Closed Date
2014-04-11T22:58:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2480926.0926581900
Y Coordinate
6953893.4007341800
Lat Long Location
632 N MANUS DR, DALLAS, TX, 75224
Unique Key
1118094826
13-00554319
Service Request Number: 13-00554319 • Address: SCYENE RD & N JIM MILLER RD, DALLAS, 75227, DALLAS, TX • City Council District: 5
Service Request Number
13-00554319
Address
SCYENE RD & N JIM MILLER RD, DALLAS, 75227, DALLAS, TX
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-02T17:15:28.000
Status
Closed
Created Date
2013-11-01T17:15:28.000
Update Date
2013-11-02T08:22:02.000
Closed Date
2013-11-02T08:22:01.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2521528.3533012700
Y Coordinate
6965395.7009238400
Unique Key
1106667256
14-00151271
Service Request Number: 14-00151271 • Address: 10736 CHANNEL DR, DALLAS, TX • City Council District: 13
Service Request Number
14-00151271
Address
10736 CHANNEL DR, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-12T18:44:18.000
Status
Closed
Created Date
2014-04-30T18:44:18.000
Update Date
2014-07-28T08:14:28.000
Closed Date
2014-07-28T08:14:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2466894.0115461200
Y Coordinate
7012033.4593331000
Lat Long Location
10736 CHANNEL DR, DALLAS, TX
Unique Key
1120263112
13-00554343
Service Request Number: 13-00554343 • Address: E LOVERS LN & MATILDA ST, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
13-00554343
Address
E LOVERS LN & MATILDA ST, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-11T17:39:36.000
Status
Closed
Created Date
2013-11-01T17:39:36.000
Update Date
2013-11-04T09:49:14.000
Closed Date
2013-11-04T09:49:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2500439.5207871200
Y Coordinate
6996961.7152564300
Unique Key
1106668757
14-00115349
Service Request Number: 14-00115349 • Address: 701 N LANCASTER AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00115349
Address
701 N LANCASTER AVE, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-17T19:13:45.000
Status
Closed
Created Date
2014-04-08T19:13:45.000
Update Date
2014-04-10T12:26:13.000
Closed Date
2014-04-10T12:26:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486700.1681629700
Y Coordinate
6962167.0178826200
Lat Long Location
701 N LANCASTER AVE, DALLAS, TX, 75203
Unique Key
1118099728
14-00084751
Service Request Number: 14-00084751 • Address: 3626 SPRING AVE, DALLAS, TX • City Council District: 7
Service Request Number
14-00084751
Address
3626 SPRING AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-04T15:43:43.000
Status
Closed
Created Date
2014-03-17T15:43:43.000
Update Date
2014-08-06T08:47:19.000
Closed Date
2014-08-06T08:47:19.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Web
X Coordinate
2506527.2878985400
Y Coordinate
6966905.1872587400
Lat Long Location
3626 SPRING AVE, DALLAS, TX
Unique Key
1116193483
13-00600935
Service Request Number: 13-00600935 • Address: CAPITOL AVE & N FITZHUGH AVE, DALLAS, 75206, DALLAS, TX • City Council District: 2
Service Request Number
13-00600935
Address
CAPITOL AVE & N FITZHUGH AVE, DALLAS, 75206, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-01-21T10:44:23.000
Status
Closed
Created Date
2013-12-12T10:44:23.000
Update Date
2013-12-13T10:27:06.000
Closed Date
2013-12-13T10:27:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2496246.7361799700
Y Coordinate
6982383.4584166900
Unique Key
1109674927
14-00134731
Service Request Number: 14-00134731 • Address: 2641 LENWAY ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00134731
Address
2641 LENWAY ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-09T17:27:06.000
Status
Closed
Created Date
2014-04-21T17:27:06.000
Update Date
2014-05-30T15:08:23.000
Closed Date
2014-05-30T15:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2501315.7369488000
Y Coordinate
6965394.0223945600
Lat Long Location
2641 LENWAY ST, DALLAS, TX
Unique Key
1119264914
13-00586944
Service Request Number: 13-00586944 • Address: BRANDON ST & TARPLEY AVE, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
13-00586944
Address
BRANDON ST & TARPLEY AVE, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-04-04T14:16:35.000
Status
Closed
Created Date
2013-11-29T14:16:35.000
Update Date
2013-12-06T14:01:14.000
Closed Date
2013-12-06T14:01:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2466522.3328039700
Y Coordinate
6952772.3278404400
Unique Key
1108794714
14-00134772
Service Request Number: 14-00134772 • Address: 2607 LENWAY ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00134772
Address
2607 LENWAY ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-09T17:50:17.000
Status
Closed
Created Date
2014-04-21T17:50:17.000
Update Date
2014-05-30T15:17:28.000
Closed Date
2014-05-30T15:17:28.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2501179.9840834000
Y Coordinate
6965257.1482133900
Lat Long Location
2607 LENWAY ST, DALLAS, TX
Unique Key
1119267326
14-00122647
Service Request Number: 14-00122647 • Address: 201 E 8TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00122647
Address
201 E 8TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-05-27T08:26:27.000
Status
Closed
Created Date
2014-04-14T08:26:27.000
Update Date
2014-05-24T15:25:54.000
Closed Date
2014-05-24T15:25:53.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484481.4223907000
Y Coordinate
6959454.7073299700
Lat Long Location
201 E 8TH ST, DALLAS, TX, 75203
Unique Key
1118544816
14-00155572
Service Request Number: 14-00155572 • Address: 1600 W SANER AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00155572
Address
1600 W SANER AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-12T06:27:57.000
Status
Closed
Created Date
2014-05-03T06:27:57.000
Update Date
2014-05-03T06:31:19.000
Closed Date
2014-05-03T06:31:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477089.1342433300
Y Coordinate
6946320.0806842900
Lat Long Location
1600 W SANER AVE, DALLAS, TX, 75224
Unique Key
1120518905
14-00122492
Service Request Number: 14-00122492 • Address: 300 E COLORADO BLVD, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00122492
Address
300 E COLORADO BLVD, DALLAS, TX 75203
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-28T20:26:13.000
Status
Closed
Created Date
2014-04-13T20:26:13.000
Update Date
2014-04-15T17:51:39.000
Closed Date
2014-04-15T17:51:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2484834.8043462700
Y Coordinate
6963014.6613897900
Lat Long Location
300 E COLORADO BLVD, DALLAS, TX, 75203
Unique Key
1118533493
14-00147312
Service Request Number: 14-00147312 • Address: 1700 W 8TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00147312
Address
1700 W 8TH ST, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-06T09:20:36.000
Status
Closed
Created Date
2014-04-29T09:20:36.000
Update Date
2014-05-01T07:38:52.000
Closed Date
2014-05-01T07:38:52.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2476423.9278780400
Y Coordinate
6958938.3075947700
Lat Long Location
1700 W 8TH ST, DALLAS, TX, 75208
Unique Key
1120039660
14-00080644
Service Request Number: 14-00080644 • Address: 812 S GLASGOW DR, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00080644
Address
812 S GLASGOW DR, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-05-15T15:58:23.000
Status
Closed
Created Date
2014-03-13T15:58:23.000
Update Date
2014-03-21T07:43:33.000
Closed Date
2014-03-18T07:43:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507436.2199496600
Y Coordinate
6978771.7624537800
Lat Long Location
812 S GLASGOW DR, DALLAS, TX, 75223
Unique Key
1115933778
14-00003713
Service Request Number: 14-00003713 • Address: 125 W CAMP WISDOM RD, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00003713
Address
125 W CAMP WISDOM RD, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-02-11T09:27:46.000
Status
Closed
Created Date
2014-01-06T09:27:46.000
Update Date
2014-01-06T11:07:45.000
Closed Date
2014-01-06T11:07:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484326.0322289400
Y Coordinate
6928034.9420516900
Lat Long Location
125 W CAMP WISDOM RD, DALLAS, TX, 75232
Unique Key
1111069815
13-00516027
Service Request Number: 13-00516027 • Address: FRANKFORD RD & PEAR RIDGE DR, DALLAS, 75287, DALLAS, TX • City Council District: 12
Service Request Number
13-00516027
Address
FRANKFORD RD & PEAR RIDGE DR, DALLAS, 75287, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-14T10:30:35.000
Status
Closed
Created Date
2013-10-04T10:30:35.000
Update Date
2013-10-08T16:45:40.000
Closed Date
2013-10-08T16:45:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2482074.9334231900
Y Coordinate
7050447.0258035700
Unique Key
1104075316
14-00139660
Service Request Number: 14-00139660 • Address: 9421 WHITTENBURG GATE, DALLAS, TX 75243 • City Council District: 10
Service Request Number
14-00139660
Address
9421 WHITTENBURG GATE, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-05T07:51:36.000
Status
Closed
Created Date
2014-04-24T07:51:36.000
Update Date
2014-04-26T11:45:59.000
Closed Date
2014-04-26T11:45:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2502027.7044800900
Y Coordinate
7016205.2842020700
Lat Long Location
9421 WHITTENBURG, DALLAS, TX, 75243
Unique Key
1119560799
14-00151264
Service Request Number: 14-00151264 • Address: 739 N CRAWFORD ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00151264
Address
739 N CRAWFORD ST, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-14T18:32:59.000
Status
Closed
Created Date
2014-04-30T18:32:59.000
Update Date
2014-05-01T08:35:39.000
Closed Date
2014-05-01T08:35:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484392.8750775600
Y Coordinate
6960398.0412439600
Lat Long Location
739 N CRAWFORD ST, DALLAS, TX, 75203
Unique Key
1120262650
14-00152081
Service Request Number: 14-00152081 • Address: 922 N BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00152081
Address
922 N BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-07-07T10:57:47.000
Status
Closed
Created Date
2014-05-01T10:57:47.000
Update Date
2014-05-12T15:42:06.000
Closed Date
2014-05-12T15:42:06.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469184.3524473100
Y Coordinate
6960703.2674088200
Lat Long Location
922 N BARNETT AVE, DALLAS, TX, 75211
Unique Key
1120316729
13-00516133
Service Request Number: 13-00516133 • Address: ARAPAHO RD & PRESTON RD, DALLAS, 75248, DALLAS, TX • City Council District: 11
Service Request Number
13-00516133
Address
ARAPAHO RD & PRESTON RD, DALLAS, 75248, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-14T11:08:25.000
Status
Closed
Created Date
2013-10-04T11:08:25.000
Update Date
2013-10-07T15:40:29.000
Closed Date
2013-10-07T15:40:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488454.6947134700
Y Coordinate
7037200.1069868100
Unique Key
1104082296
14-00153484
Service Request Number: 14-00153484 • Address: 328 AVENUE I, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00153484
Address
328 AVENUE I, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-12T20:57:49.000
Status
Closed
Created Date
2014-05-01T20:57:49.000
Update Date
2014-05-06T08:31:44.000
Closed Date
2014-05-06T08:28:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2493765.7826150700
Y Coordinate
6958608.2387691600
Lat Long Location
328 AVENUE, DALLAS, TX, 75203
Unique Key
1120396269
14-00084623
Service Request Number: 14-00084623 • Address: 1007 S GLASGOW DR, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00084623
Address
1007 S GLASGOW DR, DALLAS, TX 75223
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-03-26T14:54:11.000
Status
Closed
Created Date
2014-03-17T14:54:11.000
Update Date
2014-03-19T16:32:29.000
Closed Date
2014-03-19T16:32:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2507886.5905169600
Y Coordinate
6978271.2879157100
Lat Long Location
1007 S GLASGOW DR, DALLAS, TX, 75223
Unique Key
1116185937
13-00516113
Service Request Number: 13-00516113 • Address: E LAKE HIGHLANDS DR & NORTHCLIFF DR, DALLAS, 75218, DALLAS, TX 75218 • City Council District: 9
Service Request Number
13-00516113
Address
E LAKE HIGHLANDS DR & NORTHCLIFF DR, DALLAS, 75218, DALLAS, TX 75218
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-13T11:00:35.000
Status
Closed
Created Date
2013-10-04T11:00:35.000
Update Date
2013-10-10T10:40:41.000
Closed Date
2013-10-10T10:40:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2520294.7824571000
Y Coordinate
6998044.0548863300
Unique Key
1104080946
13-00516146
Service Request Number: 13-00516146 • Address: 9800 NOWETA, DALLAS, TX • Department: Code Compliance District Group
Service Request Number
13-00516146
Address
9800 NOWETA, DALLAS, TX
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-11T11:14:31.000
Status
Closed
Created Date
2013-10-04T11:14:31.000
Update Date
2013-10-04T11:19:25.000
Closed Date
2013-10-04T11:19:25.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Proactive
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
9800 NOWETA, DALLAS, TX
Unique Key
1104083242
13-00516252
Service Request Number: 13-00516252 • Address: PARKHURST DR & KIRKWOOD DR, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
13-00516252
Address
PARKHURST DR & KIRKWOOD DR, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-11-13T12:06:56.000
Status
Closed
Created Date
2013-10-04T12:06:56.000
Update Date
2013-11-14T15:21:54.000
Closed Date
2013-11-14T15:21:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2519773.8147318500
Y Coordinate
6996740.0997515000
Unique Key
1104090237
14-00139635
Service Request Number: 14-00139635 • Address: 507 S CLINTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00139635
Address
507 S CLINTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Oversized Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-23T07:39:09.000
Status
Closed
Created Date
2014-04-24T07:39:09.000
Update Date
2014-05-01T13:45:53.000
Closed Date
2014-05-01T13:45:52.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477937.5427681200
Y Coordinate
6956629.9639134100
Lat Long Location
507 S CLINTON AVE, DALLAS, TX, 75208
Unique Key
1119559168
14-00134735
Service Request Number: 14-00134735 • Address: 1300 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00134735
Address
1300 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-27T17:28:47.000
Status
Closed
Created Date
2014-04-21T17:28:47.000
Update Date
2014-04-22T09:17:28.000
Closed Date
2014-04-22T09:17:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2535403.7231520500
Y Coordinate
6939128.1753965500
Lat Long Location
1300 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1119265157
13-00516335
Service Request Number: 13-00516335 • Address: WILLIAMSWOOD DR & ARAMIS LN, DALLAS, 75252, DALLAS, TX 75252 • City Council District: 12
Service Request Number
13-00516335
Address
WILLIAMSWOOD DR & ARAMIS LN, DALLAS, 75252, DALLAS, TX 75252
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-23T12:54:10.000
Status
Closed
Created Date
2013-10-04T12:54:10.000
Update Date
2013-12-02T11:10:21.000
Closed Date
2013-12-02T11:10:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2496700.9124967700
Y Coordinate
7049525.7720150200
Unique Key
1104095528
14-00122485
Service Request Number: 14-00122485 • Address: 818 N CLINTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00122485
Address
818 N CLINTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-28T20:11:55.000
Status
Closed
Created Date
2014-04-13T20:11:55.000
Update Date
2014-04-17T15:05:20.000
Closed Date
2014-04-17T15:05:19.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2478350.1805421300
Y Coordinate
6960761.2672839800
Lat Long Location
818 N CLINTON AVE, DALLAS, TX, 75208
Unique Key
1118533083
13-00516249
Service Request Number: 13-00516249 • Address: W 12TH ST & S BRISCOE BLVD, DALLAS, 75211, DALLAS, TX 75211 • City Council District: 1
Service Request Number
13-00516249
Address
W 12TH ST & S BRISCOE BLVD, DALLAS, 75211, DALLAS, TX 75211
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-10-11T12:05:28.000
Status
Closed
Created Date
2013-10-04T12:05:28.000
Update Date
2013-10-04T14:20:25.000
Closed Date
2013-10-04T14:19:00.000
Priority
Urgent
Method Received Description
Web
X Coordinate
2471028.1201214300
Y Coordinate
6956528.4614562600
Unique Key
1104090044
14-00155516
Service Request Number: 14-00155516 • Address: 2918 SOUTH BLVD, DALLAS, TX • City Council District: 7
Service Request Number
14-00155516
Address
2918 SOUTH BLVD, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-22T22:01:48.000
Status
Closed
Created Date
2014-05-02T22:01:48.000
Update Date
2014-05-15T14:23:40.000
Closed Date
2014-05-15T14:23:38.000
Priority
Standard
Method Received Description
Web
X Coordinate
2500954.5104600600
Y Coordinate
6968021.7953688700
Lat Long Location
2918 SOUTH BLVD, DALLAS, TX
Unique Key
1120514954
14-00080656
Service Request Number: 14-00080656 • Address: 5200 W LOVERS LN, DALLAS, TX 75209 • City Council District: 2
Service Request Number
14-00080656
Address
5200 W LOVERS LN, DALLAS, TX 75209
City Council District
2
Department
Code Compliance District Group
Service Request Type
Dumpster Violation - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-06T16:00:24.000
Status
Closed
Created Date
2014-03-13T16:00:24.000
Update Date
2014-04-04T09:00:53.000
Closed Date
2014-04-04T09:00:53.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483509.7980416100
Y Coordinate
6996705.8060191100
Lat Long Location
5200 W LOVERS LN, DALLAS, TX, 75209
Unique Key
1115934448
14-00134766
Service Request Number: 14-00134766 • Address: 1202 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00134766
Address
1202 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-05T17:48:50.000
Status
Closed
Created Date
2014-04-21T17:48:50.000
Update Date
2014-04-30T09:39:45.000
Closed Date
2014-04-30T09:39:45.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2478356.5458784200
Y Coordinate
6949008.1967308300
Lat Long Location
1202 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1119267019
14-00092932
Service Request Number: 14-00092932 • Address: 4041 S MERRIFIELD RD, DALLAS, TX 75236 • City Council District: 3
Service Request Number
14-00092932
Address
4041 S MERRIFIELD RD, DALLAS, TX 75236
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-02T10:16:49.000
Status
Closed
Created Date
2014-03-24T10:16:49.000
Update Date
2014-03-25T16:11:23.000
Closed Date
2014-03-25T16:11:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2447512.5362156700
Y Coordinate
6939510.5857257400
Lat Long Location
4041 S MERRIFIELD RD, DALLAS, TX, 75236
Unique Key
1116699988
14-00084772
Service Request Number: 14-00084772 • Address: 1517 N PEAK ST, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00084772
Address
1517 N PEAK ST, DALLAS, TX 75204
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-23T15:54:28.000
Status
Closed
Created Date
2014-03-17T15:54:28.000
Update Date
2014-05-02T08:20:31.000
Closed Date
2014-05-02T08:20:30.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2496745.4725636900
Y Coordinate
6978291.7551297400
Lat Long Location
1517 N PEAK ST, DALLAS, TX, 75204
Unique Key
1116195160
14-00115234
Service Request Number: 14-00115234 • Address: 3207 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 2
Service Request Number
14-00115234
Address
3207 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-09T17:13:00.000
Status
Closed
Created Date
2014-04-08T17:13:00.000
Update Date
2014-04-09T07:38:31.000
Closed Date
2014-04-09T07:38:30.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2469966.8044532200
Y Coordinate
6998014.8067953500
Lat Long Location
3207 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1118093032
14-00077401
Service Request Number: 14-00077401 • Address: 500 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00077401
Address
500 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-03-16T12:20:48.000
Status
Closed
Created Date
2014-03-11T12:20:48.000
Update Date
2014-03-12T11:39:26.000
Closed Date
2014-03-12T11:39:25.000
Outcome
ACKNOWLEDGE RECEIPT*
Priority
Standard
Method Received Description
Phone
X Coordinate
2486295.6107003700
Y Coordinate
6961339.6081085800
Lat Long Location
500 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1115728373
14-00151292
Service Request Number: 14-00151292 • Address: 121 N BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00151292
Address
121 N BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-03T19:25:58.000
Status
Closed
Created Date
2014-04-30T19:25:58.000
Update Date
2014-05-01T12:28:18.000
Closed Date
2014-05-01T11:46:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
311 IVR
X Coordinate
2469165.5390394800
Y Coordinate
6958042.2961788400
Lat Long Location
121 N BARNETT AVE, DALLAS, TX, 75211
Unique Key
1120264294
14-00142366
Service Request Number: 14-00142366 • Address: 4219 W LOVERS LN, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00142366
Address
4219 W LOVERS LN, DALLAS, TX 75209
City Council District
13
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-02T11:08:05.000
Status
Closed
Created Date
2014-04-25T11:08:05.000
Update Date
2014-04-25T11:15:28.000
Closed Date
2014-04-25T11:15:27.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478708.0073420400
Y Coordinate
6996708.1094588700
Lat Long Location
4219 W LOVERS LN, DALLAS, TX, 75209
Unique Key
1119728623
13-00516430
Service Request Number: 13-00516430 • Address: ROUTH ST & FLORA ST, DALLAS, 75201, DALLAS, TX 75201 • City Council District: 14
Service Request Number
13-00516430
Address
ROUTH ST & FLORA ST, DALLAS, 75201, DALLAS, TX 75201
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-23T13:47:36.000
Status
Closed
Created Date
2013-10-04T13:47:36.000
Update Date
2013-10-10T11:09:14.000
Closed Date
2013-10-10T11:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2492165.6367939500
Y Coordinate
6975116.4822262400
Unique Key
1104102031
14-00147356
Service Request Number: 14-00147356 • Address: 837 N LANCASTER AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00147356
Address
837 N LANCASTER AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-02T09:31:53.000
Status
Closed
Created Date
2014-04-29T09:31:53.000
Update Date
2014-05-20T15:37:52.000
Closed Date
2014-05-20T15:37:51.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486686.8759861400
Y Coordinate
6962808.3918457100
Lat Long Location
837 N LANCASTER AVE, DALLAS, TX, 75203
Unique Key
1120042225
14-00153279
Service Request Number: 14-00153279 • Address: 107 S RAVINIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00153279
Address
107 S RAVINIA DR, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-12T17:07:24.000
Status
Closed
Created Date
2014-05-01T17:07:24.000
Update Date
2014-05-06T15:27:12.000
Closed Date
2014-05-06T15:27:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2469610.6295551600
Y Coordinate
6957959.2060574600
Lat Long Location
107 S RAVINIA DR, DALLAS, TX, 75211
Unique Key
1120381540
14-00134777
Service Request Number: 14-00134777 • Address: 1923 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00134777
Address
1923 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-05T17:53:01.000
Status
Closed
Created Date
2014-04-21T17:53:01.000
Update Date
2014-04-23T09:51:16.000
Closed Date
2014-04-23T09:51:16.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475456.7645588900
Y Coordinate
6949006.8708429300
Lat Long Location
1923 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1119267598
14-00118618
Service Request Number: 14-00118618 • Address: 608 N MADISON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00118618
Address
608 N MADISON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-21T13:31:58.000
Status
Closed
Created Date
2014-04-10T13:31:58.000
Update Date
2014-04-10T17:00:31.000
Closed Date
2014-04-10T17:00:30.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2482954.9020052300
Y Coordinate
6959730.8504012200
Lat Long Location
608 N MADISON AVE, DALLAS, TX, 75208
Unique Key
1118295261
13-00516184
Service Request Number: 13-00516184 • Address: S R L THORNTON FWY & E CAMP WISDOM RD, DALLAS, 75232, DALLAS, TX • City Council District: 8
Service Request Number
13-00516184
Address
S R L THORNTON FWY & E CAMP WISDOM RD, DALLAS, 75232, DALLAS, TX
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-14T11:31:39.000
Status
Closed
Created Date
2013-10-04T11:31:39.000
Update Date
2013-10-07T15:43:01.000
Closed Date
2013-10-07T15:43:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484582.5291172200
Y Coordinate
6927999.7561088800
Unique Key
1104085836