311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

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13-00571937
Service Request Number: 13-00571937 • Address: HILLCREST RD & SPRING VALLEY RD, DALLAS, 75254, DALLAS, TX • City Council District: 11
Service Request Number
13-00571937
Address
HILLCREST RD & SPRING VALLEY RD, DALLAS, 75254, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-25T10:28:56.000
Status
Closed
Created Date
2013-11-15T10:28:56.000
Update Date
2013-11-18T09:33:07.000
Closed Date
2013-11-18T09:33:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2494206.7483631600
Y Coordinate
7029137.4014270700
Unique Key
1107829580
14-00168173
Service Request Number: 14-00168173 • Address: 2700 S COCKRELL HILL RD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00168173
Address
2700 S COCKRELL HILL RD, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-19T15:47:46.000
Status
Closed
Created Date
2014-05-10T15:47:46.000
Update Date
2014-05-10T15:50:05.000
Closed Date
2014-05-10T15:50:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463257.6567731800
Y Coordinate
6946446.8673638100
Lat Long Location
2700 S COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1121275977
13-00572091
Service Request Number: 13-00572091 • Address: SPRING VALLEY RD & MONTFORT DR, DALLAS, 75240, DALLAS, TX • City Council District: 11
Service Request Number
13-00572091
Address
SPRING VALLEY RD & MONTFORT DR, DALLAS, 75240, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-25T11:17:04.000
Status
Closed
Created Date
2013-11-15T11:17:04.000
Update Date
2013-11-18T09:43:40.000
Closed Date
2013-11-18T09:43:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2485680.6801639800
Y Coordinate
7028854.5114048600
Unique Key
1107838460
14-00180190
Service Request Number: 14-00180190 • Address: 5100 N JIM MILLER RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00180190
Address
5100 N JIM MILLER RD, DALLAS, TX 75227
City Council District
7
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-01T13:44:08.000
Status
Closed
Created Date
2014-05-18T13:44:08.000
Update Date
2014-05-20T09:30:18.000
Closed Date
2014-05-20T09:30:17.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2521627.9403795900
Y Coordinate
6973446.3317337500
Lat Long Location
5100 N JIM MILLER RD, DALLAS, TX, 75227
Unique Key
1122019965
14-00162218
Service Request Number: 14-00162218 • Address: 2755 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00162218
Address
2755 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-27T14:49:56.000
Status
Closed
Created Date
2014-05-07T14:49:56.000
Update Date
2014-12-11T14:52:14.000
Closed Date
2014-12-11T14:52:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496936.7857454200
Y Coordinate
6946524.6653006100
Lat Long Location
2755 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1120920145
14-00177270
Service Request Number: 14-00177270 • Address: 2320 W 12TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00177270
Address
2320 W 12TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-29T16:56:41.000
Status
Closed
Created Date
2014-05-15T16:56:41.000
Update Date
2014-05-29T08:59:38.000
Closed Date
2014-05-29T08:57:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2473944.5531806500
Y Coordinate
6956563.5805623900
Lat Long Location
2320 W 12TH ST, DALLAS, TX, 75208
Unique Key
1121831314
14-00180205
Service Request Number: 14-00180205 • Address: 9921 CEDAR MOUNTAIN CIR, DALLAS, TX • City Council District: 5
Service Request Number
14-00180205
Address
9921 CEDAR MOUNTAIN CIR, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-06T14:10:38.000
Status
Duplicate (closed)
Created Date
2014-05-18T14:10:38.000
Update Date
2014-05-21T10:08:55.000
Closed Date
2014-05-21T10:08:55.000
Priority
Standard
Method Received Description
Web
X Coordinate
2536842.9398279500
Y Coordinate
6959756.6317124200
Lat Long Location
9921 CEDAR MOUNTAIN CIR, DALLAS, TX
Unique Key
1122020824
14-00168133
Service Request Number: 14-00168133 • Address: 2900 S WESTMORELAND RD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00168133
Address
2900 S WESTMORELAND RD, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-19T15:28:00.000
Status
Closed
Created Date
2014-05-10T15:28:00.000
Update Date
2014-05-10T15:34:46.000
Closed Date
2014-05-10T15:34:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468544.1994386500
Y Coordinate
6946222.0438326100
Lat Long Location
2900 S WESTMORELAND RD, DALLAS, TX, 75233
Unique Key
1121273712
14-00192000
Service Request Number: 14-00192000 • Address: 1700 N HALL ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
14-00192000
Address
1700 N HALL ST, DALLAS, TX 75204
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-27T12:38:04.000
Status
Closed
Created Date
2014-05-26T12:38:04.000
Update Date
2014-05-26T14:43:11.000
Closed Date
2014-05-26T14:43:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2494193.3167806100
Y Coordinate
6976620.4876233100
Lat Long Location
1700 N HALL ST, DALLAS, TX, 75204
Unique Key
1122800398
14-00168192
Service Request Number: 14-00168192 • Address: 5800 S COCKRELL HILL RD, DALLAS, TX 75236 • City Council District: 3
Service Request Number
14-00168192
Address
5800 S COCKRELL HILL RD, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-19T15:58:32.000
Status
Closed
Created Date
2014-05-10T15:58:32.000
Update Date
2014-05-10T16:00:48.000
Closed Date
2014-05-10T16:00:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463460.0278539200
Y Coordinate
6932833.6924462700
Lat Long Location
5800 S COCKRELL HILL RD, DALLAS, TX, 75236
Unique Key
1121277180
14-00166804
Service Request Number: 14-00166804 • Address: 2222 N CARROLL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00166804
Address
2222 N CARROLL AVE, DALLAS, TX 75204
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-20T14:02:43.000
Status
Closed
Created Date
2014-05-09T14:02:43.000
Update Date
2014-05-13T08:52:48.000
Closed Date
2014-05-13T08:52:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2495536.9114519100
Y Coordinate
6980622.4453164700
Lat Long Location
2222 N CARROLL AVE, DALLAS, TX, 75204
Unique Key
1121193036
14-00168196
Service Request Number: 14-00168196 • Address: 2814 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00168196
Address
2814 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-20T16:00:56.000
Status
Closed
Created Date
2014-05-10T16:00:56.000
Update Date
2014-05-13T09:38:08.000
Closed Date
2014-05-10T16:02:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527119.0457884000
Y Coordinate
6964168.2328641500
Lat Long Location
2814 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1121277442
13-00542202
Service Request Number: 13-00542202 • Address: AVENUE F & E 11TH ST, DALLAS, 75203, DALLAS, TX • City Council District: 4
Service Request Number
13-00542202
Address
AVENUE F & E 11TH ST, DALLAS, 75203, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-27T10:41:26.000
Status
Closed
Created Date
2013-10-24T10:41:26.000
Update Date
2013-10-24T22:20:59.000
Closed Date
2013-10-24T22:20:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2492903.7718328500
Y Coordinate
6958727.6252697700
Unique Key
1105858418
14-00173074
Service Request Number: 14-00173074 • Address: 4328 N HALL ST, DALLAS, TX 75219 • City Council District: 14
Service Request Number
14-00173074
Address
4328 N HALL ST, DALLAS, TX 75219
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-14T17:22:33.000
Status
Closed
Created Date
2014-05-13T17:22:33.000
Update Date
2014-05-14T15:42:48.000
Closed Date
2014-05-14T09:46:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2486564.4409909000
Y Coordinate
6983805.2499123200
Lat Long Location
4328 N HALL ST, DALLAS, TX, 75219
Unique Key
1121571229
13-00523679
Service Request Number: 13-00523679 • Address: MERRELL RD & HEDGEWAY DR, DALLAS, 75229, DALLAS, TX • City Council District: 13
Service Request Number
13-00523679
Address
MERRELL RD & HEDGEWAY DR, DALLAS, 75229, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-19T11:53:22.000
Status
Closed
Created Date
2013-10-10T11:53:22.000
Update Date
2013-10-17T08:16:11.000
Closed Date
2013-10-17T08:16:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2475422.1352249000
Y Coordinate
7009885.6520252600
Unique Key
1104593659
14-00175502
Service Request Number: 14-00175502 • Address: 403 E 9TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00175502
Address
403 E 9TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-26T22:26:17.000
Status
Closed
Created Date
2014-05-14T22:26:17.000
Update Date
2014-06-06T20:53:54.000
Closed Date
2014-06-06T20:53:53.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485143.6685142100
Y Coordinate
6959297.2625148000
Lat Long Location
403 E 9TH ST, DALLAS, TX, 75203
Unique Key
1121722804
13-00572174
Service Request Number: 13-00572174 • Address: VERDE VALLEY LN & DALLAS PKWY, DALLAS, 75254, DALLAS, TX • City Council District: 11
Service Request Number
13-00572174
Address
VERDE VALLEY LN & DALLAS PKWY, DALLAS, 75254, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-25T11:52:36.000
Status
Closed
Created Date
2013-11-15T11:52:36.000
Update Date
2013-11-18T08:12:01.000
Closed Date
2013-11-18T08:12:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2482858.4908820400
Y Coordinate
7032177.7585297400
Unique Key
1107843613
14-00178379
Service Request Number: 14-00178379 • Address: 340 AVENUE G, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00178379
Address
340 AVENUE G, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-30T11:42:18.000
Status
Closed
Created Date
2014-05-16T11:42:18.000
Update Date
2014-07-01T10:45:14.000
Closed Date
2014-07-01T10:45:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2493259.4911140400
Y Coordinate
6958484.3567996400
Lat Long Location
340 AVENUE, DALLAS, TX, 75203
Unique Key
1121903040
14-00168191
Service Request Number: 14-00168191 • Address: 2075 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00168191
Address
2075 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-20T15:58:20.000
Status
Closed
Created Date
2014-05-10T15:58:20.000
Update Date
2014-05-13T09:35:23.000
Closed Date
2014-05-10T15:59:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527080.9153438600
Y Coordinate
6959950.5846898400
Lat Long Location
2075 S BUCKNER BLVD, DALLAS, TX, 75217
Unique Key
1121277131
14-00124086
Service Request Number: 14-00124086 • Address: 4214 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 13
Service Request Number
14-00124086
Address
4214 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
13
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-17T16:14:30.000
Status
Closed
Created Date
2014-04-14T16:14:30.000
Update Date
2014-04-28T09:00:03.000
Closed Date
2014-04-28T09:00:03.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478440.7130300300
Y Coordinate
7001248.3533463400
Lat Long Location
4214 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1118626169
13-00572212
Service Request Number: 13-00572212 • Address: BETHURUM AVE & HODGE ST, DALLAS, 75215, DALLAS, TX • City Council District: 7
Service Request Number
13-00572212
Address
BETHURUM AVE & HODGE ST, DALLAS, 75215, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-12-23T12:19:50.000
Status
Closed
Created Date
2013-11-15T12:19:50.000
Update Date
2013-11-26T06:52:35.000
Closed Date
2013-11-26T06:43:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2504918.3136548100
Y Coordinate
6958224.6649210600
Unique Key
1107846024
14-00190836
Service Request Number: 14-00190836 • Address: 3035 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00190836
Address
3035 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Plumbing Violation Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-08-19T19:36:12.000
Status
Closed
Created Date
2014-05-23T19:36:12.000
Update Date
2014-05-28T09:37:41.000
Closed Date
2014-05-28T09:37:41.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2501085.0487495000
Y Coordinate
6940643.2691107300
Lat Long Location
3035 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1122719853
13-00571928
Service Request Number: 13-00571928 • Address: KINGSBURY DR & FREEMONT ST, DALLAS, 75231, DALLAS, TX 75231 • City Council District: 9
Service Request Number
13-00571928
Address
KINGSBURY DR & FREEMONT ST, DALLAS, 75231, DALLAS, TX 75231
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Street Lighting - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-11-25T10:27:20.000
Status
Closed
Created Date
2013-11-15T10:27:20.000
Update Date
2013-11-15T14:29:55.000
Closed Date
2013-11-15T14:29:54.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Web
X Coordinate
2507613.5585049700
Y Coordinate
6999305.5650111400
Unique Key
1107829080
14-00119765
Service Request Number: 14-00119765 • Address: 334 S FLEMING AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00119765
Address
334 S FLEMING AVE, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-23T08:36:21.000
Status
Closed
Created Date
2014-04-11T08:36:21.000
Update Date
2014-04-16T11:09:38.000
Closed Date
2014-04-16T11:09:36.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488152.3724998100
Y Coordinate
6958447.7122422400
Lat Long Location
334 S FLEMING AVE, DALLAS, TX, 75203
Unique Key
1118365418
13-00611938
Service Request Number: 13-00611938 • Address: LEMMON AVE & TURTLE CREEK BLVD, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
13-00611938
Address
LEMMON AVE & TURTLE CREEK BLVD, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-01-03T12:07:27.000
Status
Closed
Created Date
2013-12-23T12:07:27.000
Update Date
2013-12-24T07:07:23.000
Closed Date
2013-12-24T07:07:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489811.9156436700
Y Coordinate
6981798.7600586900
Unique Key
1110391581
14-00168229
Service Request Number: 14-00168229 • Address: 603 W SANER AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00168229
Address
603 W SANER AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-19T16:26:49.000
Status
Closed
Created Date
2014-05-10T16:26:49.000
Update Date
2014-05-13T16:01:37.000
Closed Date
2014-05-10T09:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481202.8781788800
Y Coordinate
6946481.8506224500
Lat Long Location
603 W SANER AVE, DALLAS, TX, 75224
Unique Key
1121279487
13-00572250
Service Request Number: 13-00572250 • Address: 300, DALLAS, TX 75232 • Department: Park/Recreation Department
Service Request Number
13-00572250
Address
300, DALLAS, TX 75232
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-15T12:41:00.000
Status
Closed
Created Date
2013-11-15T12:41:00.000
Update Date
2013-11-19T10:00:20.000
Closed Date
2013-11-19T10:00:20.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
300 DALLAS, TX, 75232
Unique Key
1107848411
14-00187173
Service Request Number: 14-00187173 • Address: 3422 E KIEST BLVD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00187173
Address
3422 E KIEST BLVD, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Mobile Food Inspection - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-07-28T07:41:59.000
Status
Closed
Created Date
2014-05-22T07:41:59.000
Update Date
2014-09-10T14:46:33.000
Closed Date
2014-07-31T12:36:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2495819.6861849800
Y Coordinate
6953766.8802954200
Lat Long Location
3422 E KIEST BLVD, DALLAS, TX, 75203
Unique Key
1122451336
14-00187100
Service Request Number: 14-00187100 • Address: 4400 MEMORY LANE BLVD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00187100
Address
4400 MEMORY LANE BLVD, DALLAS, TX 75241
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-29T23:23:30.000
Status
Closed
Created Date
2014-05-21T23:23:30.000
Update Date
2014-05-28T14:09:22.000
Closed Date
2014-05-28T14:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2507263.2518364300
Y Coordinate
6929132.5646410100
Lat Long Location
4400 MEMORY LANE BLVD, DALLAS, TX, 75241
Unique Key
1122446072
14-00173100
Service Request Number: 14-00173100 • Address: 2018 NEAL ST, DALLAS, TX • City Council District: 6
Service Request Number
14-00173100
Address
2018 NEAL ST, DALLAS, TX
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-16T17:41:12.000
Status
Closed
Created Date
2014-05-13T17:41:12.000
Update Date
2014-05-15T10:31:39.000
Closed Date
2014-05-15T10:31:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2477091.5390480800
Y Coordinate
6967504.4842286200
Lat Long Location
2018 NEAL ST, DALLAS, TX
Unique Key
1121572426
14-00146005
Service Request Number: 14-00146005 • Address: 400 S MUNGER BLVD, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00146005
Address
400 S MUNGER BLVD, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-03T14:19:19.000
Status
Closed
Created Date
2014-04-28T14:19:19.000
Update Date
2014-04-28T14:21:22.000
Closed Date
2014-04-28T14:21:21.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503180.9751814200
Y Coordinate
6976415.4146180200
Lat Long Location
400 S MUNGER BLVD, DALLAS, TX, 75223
Unique Key
1119955760
14-00168239
Service Request Number: 14-00168239 • Address: 3200 W CAMP WISDOM RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
14-00168239
Address
3200 W CAMP WISDOM RD, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-19T16:38:23.000
Status
Closed
Created Date
2014-05-10T16:38:23.000
Update Date
2014-05-13T08:25:56.000
Closed Date
2014-05-13T08:25:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469573.1872896800
Y Coordinate
6927702.9460004600
Lat Long Location
3200 W CAMP WISDOM RD, DALLAS, TX, 75237
Unique Key
1121280111
14-00156650
Service Request Number: 14-00156650 • Address: 146 N BUCKNER BLVD, DALLAS, TX 75218 • City Council District: 9
Service Request Number
14-00156650
Address
146 N BUCKNER BLVD, DALLAS, TX 75218
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-11T08:19:21.000
Status
Duplicate (closed)
Created Date
2014-05-05T08:19:21.000
Update Date
2014-12-23T09:49:22.000
Closed Date
2014-12-23T09:49:22.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2515775.5943448000
Y Coordinate
6999584.3560277500
Lat Long Location
146 N BUCKNER BLVD, DALLAS, TX, 75218
Unique Key
1120589434
14-00169927
Service Request Number: 14-00169927 • Address: 711 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00169927
Address
711 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-13T12:19:24.000
Status
Closed
Created Date
2014-05-12T12:19:24.000
Update Date
2014-05-12T16:46:18.000
Closed Date
2014-05-12T16:45:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2475670.1238980800
Y Coordinate
6955845.9559155000
Lat Long Location
711 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1121383991
14-00168241
Service Request Number: 14-00168241 • Address: 3300 W RED BIRD LN, DALLAS, TX 75237 • City Council District: 3
Service Request Number
14-00168241
Address
3300 W RED BIRD LN, DALLAS, TX 75237
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-19T16:39:11.000
Status
Closed
Created Date
2014-05-10T16:39:11.000
Update Date
2014-05-13T08:29:34.000
Closed Date
2014-05-13T08:29:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468679.3892062400
Y Coordinate
6931694.9304311000
Lat Long Location
3300 W RED BIRD LN, DALLAS, TX, 75237
Unique Key
1121280249
14-00106854
Service Request Number: 14-00106854 • Address: 700 E 8TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00106854
Address
700 E 8TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-06T08:38:57.000
Status
Closed
Created Date
2014-04-03T08:38:57.000
Update Date
2014-04-03T10:55:39.000
Closed Date
2014-04-03T10:55:38.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2486759.9475596200
Y Coordinate
6960380.2538963000
Lat Long Location
700 E 8TH ST, DALLAS, TX, 75203
Unique Key
1117588608
13-00572216
Service Request Number: 13-00572216 • Address: BETHURUM AVE & HODGE ST, DALLAS, 75215, DALLAS, TX • City Council District: 7
Service Request Number
13-00572216
Address
BETHURUM AVE & HODGE ST, DALLAS, 75215, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-23T12:22:38.000
Status
Closed
Created Date
2013-11-15T12:22:38.000
Update Date
2013-11-26T06:51:02.000
Closed Date
2013-11-26T06:51:02.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2504918.3169612000
Y Coordinate
6958224.6634182100
Unique Key
1107846262
14-00106749
Service Request Number: 14-00106749 • Address: 4000 S FITZHUGH AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
14-00106749
Address
4000 S FITZHUGH AVE, DALLAS, TX 75210
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-15T07:41:39.000
Status
Closed
Created Date
2014-04-03T07:41:39.000
Update Date
2014-04-23T09:21:57.000
Closed Date
2014-04-23T09:21:56.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2505229.8141340900
Y Coordinate
6969449.0897493100
Lat Long Location
4000 S FITZHUGH AVE, DALLAS, TX, 75210
Unique Key
1117581338
14-00180256
Service Request Number: 14-00180256 • Address: 4706 PARRY AVE, DALLAS, TX • City Council District: 2
Service Request Number
14-00180256
Address
4706 PARRY AVE, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-06T15:31:03.000
Status
Closed
Created Date
2014-05-18T15:31:03.000
Update Date
2014-05-19T13:01:07.000
Closed Date
2014-05-19T13:01:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2503410.4987653200
Y Coordinate
6974049.6034781900
Lat Long Location
4706 PARRY AVE, DALLAS, TX
Unique Key
1122023911
14-00178358
Service Request Number: 14-00178358 • Address: 713 N BISHOP AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00178358
Address
713 N BISHOP AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-17T11:34:17.000
Status
Closed
Created Date
2014-05-16T11:34:17.000
Update Date
2014-05-16T12:23:00.000
Closed Date
2014-05-16T12:11:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2482507.5242631800
Y Coordinate
6960221.0265080600
Lat Long Location
713 N BISHOP AVE, DALLAS, TX, 75208
Unique Key
1121901717
14-00173017
Service Request Number: 14-00173017 • Address: 318 AVENUE E, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00173017
Address
318 AVENUE E, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-22T16:45:55.000
Status
Closed
Created Date
2014-05-13T16:45:55.000
Update Date
2014-05-21T10:06:39.000
Closed Date
2014-05-21T10:06:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2492698.0902982200
Y Coordinate
6958591.3945722200
Lat Long Location
318 AVENUE E, DALLAS, TX, 75203
Unique Key
1121567553
14-00124172
Service Request Number: 14-00124172 • Address: 1616 S COCKRELL HILL RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00124172
Address
1616 S COCKRELL HILL RD, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-17T16:34:21.000
Status
Closed
Created Date
2014-04-14T16:34:21.000
Update Date
2014-04-15T16:33:23.000
Closed Date
2014-04-15T16:33:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2463129.4687688600
Y Coordinate
6951541.6194319600
Lat Long Location
1616 S COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1118631256
14-00106836
Service Request Number: 14-00106836 • Address: 3708 S FITZHUGH AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
14-00106836
Address
3708 S FITZHUGH AVE, DALLAS, TX 75210
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-15T08:28:53.000
Status
Closed
Created Date
2014-04-03T08:28:53.000
Update Date
2014-04-16T09:10:43.000
Closed Date
2014-04-16T09:10:42.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2504553.0529213300
Y Coordinate
6968690.5291221500
Lat Long Location
3708 S FITZHUGH AVE, DALLAS, TX, 75210
Unique Key
1117587032
14-00170048
Service Request Number: 14-00170048 • Address: 800 S RIVERFRONT BLVD, DALLAS, TX 75207 • City Council District: 1
Service Request Number
14-00170048
Address
800 S RIVERFRONT BLVD, DALLAS, TX 75207
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-19T13:04:35.000
Status
Closed
Created Date
2014-05-12T13:04:35.000
Update Date
2014-05-12T13:06:54.000
Closed Date
2014-05-12T13:06:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488972.2324607100
Y Coordinate
6966431.2365084600
Lat Long Location
800 S RIVERFRONT BLVD, DALLAS, TX, 75207
Unique Key
1121390727
14-00180239
Service Request Number: 14-00180239 • Address: 3801 BERTRAND AVE, DALLAS, TX • City Council District: 7
Service Request Number
14-00180239
Address
3801 BERTRAND AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-06T15:04:10.000
Status
Closed
Created Date
2014-05-18T15:04:10.000
Update Date
2014-06-18T16:01:19.000
Closed Date
2014-06-18T16:01:18.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2507883.6043196500
Y Coordinate
6966405.0102932900
Lat Long Location
3801 BERTRAND AVE, DALLAS, TX
Unique Key
1122022910
14-00168151
Service Request Number: 14-00168151 • Address: 1400 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00168151
Address
1400 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-19T15:36:44.000
Status
Closed
Created Date
2014-05-10T15:36:44.000
Update Date
2014-05-13T10:37:14.000
Closed Date
2014-05-13T10:37:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477564.2408040100
Y Coordinate
6957678.0106790600
Lat Long Location
1400 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1121274665
13-00512859
Service Request Number: 13-00512859 • Address: N ST AUGUSTINE DR & BRIGGS ST, DALLAS, 75227, DALLAS, TX 75227 • City Council District: 7
Service Request Number
13-00512859
Address
N ST AUGUSTINE DR & BRIGGS ST, DALLAS, 75227, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-10-09T11:13:45.000
Status
Closed
Created Date
2013-10-02T11:13:45.000
Update Date
2013-10-16T17:17:10.000
Closed Date
2013-10-16T17:17:10.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2535052.4119981300
Y Coordinate
6964142.5464203400
Unique Key
1103866265
14-00106923
Service Request Number: 14-00106923 • Address: 418 N LANCASTER AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00106923
Address
418 N LANCASTER AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-15T08:55:13.000
Status
Closed
Created Date
2014-04-03T08:55:13.000
Update Date
2014-04-21T10:07:13.000
Closed Date
2014-04-21T10:07:13.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486759.0640667700
Y Coordinate
6961150.6904244300
Lat Long Location
418 N LANCASTER AVE, DALLAS, TX, 75203
Unique Key
1117591773
14-00106822
Service Request Number: 14-00106822 • Address: 3356 S EDGEFIELD AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00106822
Address
3356 S EDGEFIELD AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-15T08:24:12.000
Status
Closed
Created Date
2014-04-03T08:24:12.000
Update Date
2014-05-01T13:08:48.000
Closed Date
2014-04-16T13:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477775.4170303700
Y Coordinate
6944041.6097925900
Lat Long Location
3356 S EDGEFIELD AVE, DALLAS, TX, 75224
Unique Key
1117586143
13-00523765
Service Request Number: 13-00523765 • Address: 725 S AUSTIN ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
13-00523765
Address
725 S AUSTIN ST, DALLAS, TX 75202
City Council District
14
Department
Trinity Watershed Management
Service Request Type
Storm Water Constr. Site/Erosion Ctrl - TWM
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-10-24T12:41:02.000
Status
Closed
Created Date
2013-10-10T12:41:02.000
Update Date
2013-10-14T16:45:05.000
Closed Date
2013-10-14T16:45:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489521.4791650300
Y Coordinate
6969955.7794021900
Lat Long Location
725 S AUSTIN ST, DALLAS, TX, 75202
Unique Key
1104599532