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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00180271
Service Request Number: 14-00180271 • Address: 9319 HAVENCOVE DR, DALLAS, TX • City Council District: 7
Service Request Number
14-00180271
Address
9319 HAVENCOVE DR, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-01T15:49:05.000
Status
Closed
Created Date
2014-05-18T15:49:05.000
Update Date
2014-05-29T14:26:36.000
Closed Date
2014-05-29T14:26:34.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2533252.4100070600
Y Coordinate
6961095.8050995500
Lat Long Location
9319 HAVENCOVE DR, DALLAS, TX
Unique Key
1122024768
13-00556655
Service Request Number: 13-00556655 • Address: QUEENS GARDEN DR & MEANDERING WAY, DALLAS, 75248, DALLAS, TX • City Council District: 12
Service Request Number
13-00556655
Address
QUEENS GARDEN DR & MEANDERING WAY, DALLAS, 75248, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-23T22:09:54.000
Status
Closed
Created Date
2013-11-04T22:09:54.000
Update Date
2013-11-12T11:05:50.000
Closed Date
2013-11-12T11:05:49.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Phone
X Coordinate
2496280.8178883600
Y Coordinate
7044169.4755967200
Unique Key
1106834113
13-00576227
Service Request Number: 13-00576227 • Address: S EDGEFIELD AVE & W 12TH ST, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
13-00576227
Address
S EDGEFIELD AVE & W 12TH ST, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-29T09:47:08.000
Status
Closed
Created Date
2013-11-19T09:47:08.000
Update Date
2013-11-19T10:46:54.000
Closed Date
2013-11-19T10:46:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2477579.2977692700
Y Coordinate
6956629.8921165400
Unique Key
1108107315
14-00170160
Service Request Number: 14-00170160 • Address: 5425 W MOCKINGBIRD LN, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00170160
Address
5425 W MOCKINGBIRD LN, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-21T13:52:09.000
Status
Closed
Created Date
2014-05-12T13:52:09.000
Update Date
2014-05-16T09:18:21.000
Closed Date
2014-05-16T09:18:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484994.2901806000
Y Coordinate
6991476.4390045400
Lat Long Location
5425 W MOCKINGBIRD LN, DALLAS, TX, 75209
Unique Key
1121397268
14-00171677
Service Request Number: 14-00171677 • Address: 413 N PRAIRIE CREEK RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00171677
Address
413 N PRAIRIE CREEK RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-28T10:09:52.000
Status
Closed
Created Date
2014-05-13T10:09:52.000
Update Date
2014-05-16T16:46:14.000
Closed Date
2014-05-16T16:46:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2532593.9407277300
Y Coordinate
6949056.7127949000
Lat Long Location
413 N PRAIRIE CREEK RD, DALLAS, TX, 75217
Unique Key
1121491466
13-00524213
Service Request Number: 13-00524213 • Address: ROSS AVE & GREENVILLE AVE, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
13-00524213
Address
ROSS AVE & GREENVILLE AVE, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-20T15:41:54.000
Status
Closed
Created Date
2013-10-10T15:41:54.000
Update Date
2013-10-14T07:30:19.000
Closed Date
2013-10-14T07:26:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2499905.3641665400
Y Coordinate
6982416.3396626200
Unique Key
1104627086
14-00183611
Service Request Number: 14-00183611 • Address: 5040 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 2
Service Request Number
14-00183611
Address
5040 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Storm Brush - Debris - SAN
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-19T11:17:43.000
Status
Closed
Created Date
2014-05-20T11:17:43.000
Update Date
2014-06-09T12:14:50.000
Closed Date
2014-06-09T12:14:50.000
Outcome
Unable to Remove Debris
Priority
Standard
Method Received Description
Phone
X Coordinate
2483054.7197695600
Y Coordinate
6994418.6623153100
Lat Long Location
5040 W UNIVERSITY BLVD, DALLAS, TX, 75209
Unique Key
1122231744
13-00512517
Service Request Number: 13-00512517 • Address: S R L THORNTON FWY & W ILLINOIS AVE, DALLAS, 75224, DALLAS, TX • City Council District: 4
Service Request Number
13-00512517
Address
S R L THORNTON FWY & W ILLINOIS AVE, DALLAS, 75224, DALLAS, TX
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-03T09:31:17.000
Status
Closed
Created Date
2013-10-02T09:31:17.000
Update Date
2013-10-02T09:33:40.000
Closed Date
2013-10-02T09:33:39.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Urgent
Method Received Description
Phone
X Coordinate
2482846.8931992400
Y Coordinate
6949104.5028037000
Unique Key
1103844554
13-00512607
Service Request Number: 13-00512607 • Address: HARRY HINES BLVD & WALNUT HILL LN, DALLAS, 75229, DALLAS, TX • City Council District: 6
Service Request Number
13-00512607
Address
HARRY HINES BLVD & WALNUT HILL LN, DALLAS, 75229, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-21T09:54:25.000
Status
Closed
Created Date
2013-10-02T09:54:25.000
Update Date
2013-10-03T16:07:40.000
Closed Date
2013-10-03T16:07:40.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2464030.0918170500
Y Coordinate
7007353.9293463200
Unique Key
1103850420
14-00171759
Service Request Number: 14-00171759 • Address: 800 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00171759
Address
800 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-18T10:30:26.000
Status
Closed
Created Date
2014-05-13T10:30:26.000
Update Date
2014-05-14T07:21:20.000
Closed Date
2014-05-14T07:21:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2479945.4594249800
Y Coordinate
6949027.4450132100
Lat Long Location
800 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1121496319
14-00085852
Service Request Number: 14-00085852 • Address: 100 N RANDOLPH DR, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00085852
Address
100 N RANDOLPH DR, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Plumbing Violation Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-11T10:41:41.000
Status
Closed
Created Date
2014-03-18T10:41:41.000
Update Date
2014-03-27T10:42:09.000
Closed Date
2014-03-24T13:46:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2463385.3864352000
Y Coordinate
6957832.6832265700
Lat Long Location
100 N RANDOLPH DR, DALLAS, TX, 75211
Unique Key
1116261769
14-00106965
Service Request Number: 14-00106965 • Address: 1800 N MARKET ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
14-00106965
Address
1800 N MARKET ST, DALLAS, TX 75202
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-23T00:00:00.000
Status
Closed
Created Date
2014-04-02T00:00:00.000
Update Date
2014-04-03T09:12:31.000
Closed Date
2014-04-02T09:11:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mass Entry
X Coordinate
2488791.5101633300
Y Coordinate
6971751.6315808000
Lat Long Location
1800 N MARKET ST, DALLAS, TX, 75202
Unique Key
1117594413
14-00168250
Service Request Number: 14-00168250 • Address: 607 N ROSEMONT AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00168250
Address
607 N ROSEMONT AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-24T16:44:07.000
Status
Closed
Created Date
2014-05-10T16:44:07.000
Update Date
2014-05-21T09:19:08.000
Closed Date
2014-05-21T09:19:08.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476459.5817074800
Y Coordinate
6959660.6938309200
Lat Long Location
607 N ROSEMONT AVE, DALLAS, TX, 75208
Unique Key
1121280808
14-00168214
Service Request Number: 14-00168214 • Address: 1700 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00168214
Address
1700 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-20T16:15:18.000
Status
Closed
Created Date
2014-05-10T16:15:18.000
Update Date
2014-05-19T11:45:20.000
Closed Date
2014-05-19T11:45:17.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535468.7605986700
Y Coordinate
6936145.9568774400
Lat Long Location
1700 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1121278621
14-00180181
Service Request Number: 14-00180181 • Address: 7260 E MOCKINGBIRD LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
14-00180181
Address
7260 E MOCKINGBIRD LN, DALLAS, TX 75214
City Council District
9
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-21T13:26:33.000
Status
Closed
Created Date
2014-05-18T13:26:33.000
Update Date
2014-05-19T20:29:22.000
Closed Date
2014-05-19T20:29:22.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Phone
X Coordinate
2510574.5485918000
Y Coordinate
6995975.1463175600
Lat Long Location
7260 E MOCKINGBIRD LN, DALLAS, TX, 75214
Unique Key
1122019401
14-00189171
Service Request Number: 14-00189171 • Address: 3800 DE MAGGIO AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
14-00189171
Address
3800 DE MAGGIO AVE, DALLAS, TX 75210
City Council District
7
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-08-18T23:27:03.000
Status
Closed
Created Date
2014-05-22T23:27:03.000
Update Date
2014-05-23T10:24:21.000
Closed Date
2014-05-23T10:24:21.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2510740.6493064000
Y Coordinate
6965851.3776410600
Lat Long Location
3800 DE MAGGIO AVE, DALLAS, TX, 75210
Unique Key
1122574687
14-00085920
Service Request Number: 14-00085920 • Address: 817 BERKINSHIRE DR, DALLAS, TX • City Council District: 9
Service Request Number
14-00085920
Address
817 BERKINSHIRE DR, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Street Lighting - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-04-01T11:08:20.000
Status
Closed
Created Date
2014-03-18T11:08:20.000
Update Date
2014-03-18T15:36:22.000
Closed Date
2014-03-18T15:36:21.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2518954.7885868500
Y Coordinate
6995982.3662078700
Lat Long Location
817 BERKINSHIRE DR, DALLAS, TX
Unique Key
1116265804
14-00106776
Service Request Number: 14-00106776 • Address: 1700 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00106776
Address
1700 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-11T07:56:31.000
Status
Closed
Created Date
2014-04-03T07:56:31.000
Update Date
2014-04-04T07:20:28.000
Closed Date
2014-04-04T07:20:28.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2535468.7382697100
Y Coordinate
6936140.3807576700
Lat Long Location
1700 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1117583010
14-00192046
Service Request Number: 14-00192046 • Address: 10515 EAST CREST LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00192046
Address
10515 EAST CREST LN, DALLAS, TX 75217
City Council District
5
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T14:00:31.000
Status
Closed
Created Date
2014-05-26T14:00:31.000
Update Date
2014-05-28T09:00:26.000
Closed Date
2014-05-28T09:00:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2539671.3062688600
Y Coordinate
6952165.5937717300
Lat Long Location
10515 EAST CREST LN, DALLAS, TX, 75217
Unique Key
1122803250
14-00189270
Service Request Number: 14-00189270 • Address: 911 S OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00189270
Address
911 S OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-07-29T08:06:09.000
Status
Closed
Created Date
2014-05-23T08:06:09.000
Update Date
2014-06-12T15:04:46.000
Closed Date
2014-06-12T15:04:43.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474896.1460792100
Y Coordinate
6955040.7209292000
Lat Long Location
911 S OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1122581756
14-00173123
Service Request Number: 14-00173123 • Address: 811 N WINDOMERE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00173123
Address
811 N WINDOMERE AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-16T18:07:07.000
Status
Closed
Created Date
2014-05-13T18:07:07.000
Update Date
2014-05-15T09:55:29.000
Closed Date
2014-05-15T09:55:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2477167.2770531100
Y Coordinate
6960820.1808383100
Lat Long Location
811 N WINDOMERE AVE, DALLAS, TX, 75208
Unique Key
1121573880
14-00180264
Service Request Number: 14-00180264 • Address: 3705 YORK ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00180264
Address
3705 YORK ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-06T15:41:57.000
Status
Duplicate (closed)
Created Date
2014-05-18T15:41:57.000
Update Date
2014-10-09T16:35:34.000
Closed Date
2014-10-09T16:35:34.000
Priority
Standard
Method Received Description
Web
X Coordinate
2507824.2985488600
Y Coordinate
6965697.1654443800
Lat Long Location
3705 YORK ST, DALLAS, TX
Unique Key
1122024374
13-00556700
Service Request Number: 13-00556700 • Address: N WESTMORELAND RD & BICKERS ST, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
13-00556700
Address
N WESTMORELAND RD & BICKERS ST, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-15T06:54:10.000
Status
Closed
Created Date
2013-11-05T06:54:10.000
Update Date
2013-11-06T07:20:54.000
Closed Date
2013-11-06T07:20:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2468247.2609582900
Y Coordinate
6972559.1251951500
Unique Key
1106837122
13-00611984
Service Request Number: 13-00611984 • Address: SWISS AVE & N HALL ST, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
13-00611984
Address
SWISS AVE & N HALL ST, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Lid Cover Broken - Routine - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-01-08T12:36:03.000
Status
Duplicate (open)
Created Date
2013-12-23T12:36:03.000
Update Date
2013-12-23T12:36:03.000
Closed Date
2013-12-23T12:36:03.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2496069.2116895800
Y Coordinate
6974815.6251884300
Unique Key
1110394574
14-00156723
Service Request Number: 14-00156723 • Address: 2329 N PRAIRIE AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00156723
Address
2329 N PRAIRIE AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-09-11T08:45:15.000
Status
Closed
Created Date
2014-05-05T08:45:15.000
Update Date
2014-06-18T09:49:21.000
Closed Date
2014-06-18T09:49:20.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496098.2194790800
Y Coordinate
6982003.0268820100
Lat Long Location
2329 N PRAIRIE AVE, DALLAS, TX, 75204
Unique Key
1120594193
13-00524253
Service Request Number: 13-00524253 • Address: ANN ARBOR AVE & ELK HORN TRL, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
13-00524253
Address
ANN ARBOR AVE & ELK HORN TRL, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Police Department
Service Request Type
Illegal Parking/No Parking Zone 1 -DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-10-20T15:54:10.000
Status
Closed
Created Date
2013-10-10T15:54:10.000
Update Date
2013-10-18T06:27:08.000
Closed Date
2013-10-18T06:27:06.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2485323.2272389000
Y Coordinate
6938579.3666844100
Unique Key
1104629740
14-00159376
Service Request Number: 14-00159376 • Address: 2626 W MOCKINGBIRD LN, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00159376
Address
2626 W MOCKINGBIRD LN, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-18T10:12:13.000
Status
Closed
Created Date
2014-05-06T10:12:13.000
Update Date
2014-05-16T09:26:48.000
Closed Date
2014-05-16T09:26:47.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477367.4659691100
Y Coordinate
6988494.2312423900
Lat Long Location
2626 W MOCKINGBIRD LN, DALLAS, TX, 75235
Unique Key
1120748959
14-00175594
Service Request Number: 14-00175594 • Address: 551 W SANER AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00175594
Address
551 W SANER AVE, DALLAS, TX 75224
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-22T07:49:50.000
Status
Closed
Created Date
2014-05-15T07:49:50.000
Update Date
2014-05-19T06:37:39.000
Closed Date
2014-05-19T06:37:38.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481493.9342576500
Y Coordinate
6946486.0795153400
Lat Long Location
551 W SANER AVE, DALLAS, TX, 75224
Unique Key
1121729202
14-00168247
Service Request Number: 14-00168247 • Address: 2700 W LEDBETTER DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00168247
Address
2700 W LEDBETTER DR, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-19T16:42:37.000
Status
Closed
Created Date
2014-05-10T16:42:37.000
Update Date
2014-05-13T08:58:04.000
Closed Date
2014-05-13T08:58:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2472134.0966274400
Y Coordinate
6938309.5615731200
Lat Long Location
2700 W LEDBETTER DR, DALLAS, TX, 75233
Unique Key
1121280609
14-00192050
Service Request Number: 14-00192050 • Address: 2508 N FITZHUGH AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00192050
Address
2508 N FITZHUGH AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-07-01T14:05:14.000
Status
Closed
Created Date
2014-05-26T14:05:14.000
Update Date
2014-06-06T10:40:07.000
Closed Date
2014-06-06T10:40:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2495837.8119713400
Y Coordinate
6982818.9787802200
Lat Long Location
2508 N FITZHUGH AVE, DALLAS, TX, 75204
Unique Key
1122803471
14-00085778
Service Request Number: 14-00085778 • Address: W KIEST BLVD & SPUR 408, DALLAS, 75211, DALLAS, TX • City Council District: 3
Service Request Number
14-00085778
Address
W KIEST BLVD & SPUR 408, DALLAS, 75211, DALLAS, TX
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-03-25T10:22:09.000
Status
Closed
Created Date
2014-03-18T10:22:09.000
Update Date
2014-03-19T07:08:12.000
Closed Date
2014-03-19T07:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2450504.2787594000
Y Coordinate
6943195.1844778500
Lat Long Location
408 DALLAS, DALLAS, TX
Unique Key
1116257356
13-00512814
Service Request Number: 13-00512814 • Address: N JIM MILLER RD & C F HAWN FWY, DALLAS, 75217, DALLAS, TX 75217 • City Council District: 5
Service Request Number
13-00512814
Address
N JIM MILLER RD & C F HAWN FWY, DALLAS, 75217, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-10-09T10:57:56.000
Status
Closed
Created Date
2013-10-02T10:57:56.000
Update Date
2013-10-13T20:22:01.000
Closed Date
2013-10-13T20:22:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2521928.4423732800
Y Coordinate
6951196.0327246300
Unique Key
1103863598
14-00171808
Service Request Number: 14-00171808 • Address: 1050 N WINDOMERE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00171808
Address
1050 N WINDOMERE AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-16T10:45:10.000
Status
Closed
Created Date
2014-05-13T10:45:10.000
Update Date
2014-05-15T15:18:21.000
Closed Date
2014-05-15T15:18:20.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2477583.0496557500
Y Coordinate
6962123.6234223100
Lat Long Location
1050 N WINDOMERE AVE, DALLAS, TX, 75208
Unique Key
1121499341
14-00191998
Service Request Number: 14-00191998 • Address: 6601 S LANCASTER RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00191998
Address
6601 S LANCASTER RD, DALLAS, TX 75241
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-27T12:31:30.000
Status
Closed
Created Date
2014-05-26T12:31:30.000
Update Date
2014-05-26T13:53:09.000
Closed Date
2014-05-26T13:32:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2496528.3062379200
Y Coordinate
6929225.2019411700
Lat Long Location
6601 S LANCASTER RD, DALLAS, TX, 75241
Unique Key
1122800241
14-00085817
Service Request Number: 14-00085817 • Address: 807 S HENDERSON AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00085817
Address
807 S HENDERSON AVE, DALLAS, TX 75223
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Shopping Cart Routine Pickup - STS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-07T10:31:13.000
Status
Closed
Created Date
2014-03-18T10:31:13.000
Update Date
2014-03-21T06:34:33.000
Closed Date
2014-03-21T06:34:32.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Standard
Method Received Description
City Council Office
X Coordinate
2505002.6571411100
Y Coordinate
6976069.3586910100
Lat Long Location
807 S HENDERSON AVE, DALLAS, TX, 75223
Unique Key
1116259614
14-00173182
Service Request Number: 14-00173182 • Address: 1400 N EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00173182
Address
1400 N EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-14T19:22:52.000
Status
Closed
Created Date
2014-05-13T19:22:52.000
Update Date
2014-05-14T13:12:22.000
Closed Date
2014-05-14T10:48:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2477890.6125941000
Y Coordinate
6964403.7331770000
Lat Long Location
1400 N EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1121577575
13-00512718
Service Request Number: 13-00512718 • Address: TIMBERGLEN RD & SAM RAYBURN TRL, DALLAS, 75287, DALLAS, TX • City Council District: 12
Service Request Number
13-00512718
Address
TIMBERGLEN RD & SAM RAYBURN TRL, DALLAS, 75287, DALLAS, TX
City Council District
12
Department
Court and Detention Services
Service Request Type
Court and Detention Services - CDS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-10-12T10:28:05.000
Status
Closed
Created Date
2013-10-02T10:28:05.000
Update Date
2013-10-03T10:20:29.000
Closed Date
2013-10-03T10:20:29.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Phone
X Coordinate
2473581.3732071500
Y Coordinate
7051492.0768201800
Unique Key
1103857734
14-00156714
Service Request Number: 14-00156714 • Address: 802 N TATUM AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00156714
Address
802 N TATUM AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-07-09T08:42:41.000
Status
Closed
Created Date
2014-05-05T08:42:41.000
Update Date
2014-06-23T07:25:43.000
Closed Date
2014-06-23T07:25:42.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2455665.7225088000
Y Coordinate
6959898.0234740400
Lat Long Location
802 N TATUM AVE, DALLAS, TX, 75211
Unique Key
1120593518
13-00512834
Service Request Number: 13-00512834 • Address: SCYENE RD & N PRAIRIE CREEK RD, DALLAS, 75227, DALLAS, TX 75227 • City Council District: 7
Service Request Number
13-00512834
Address
SCYENE RD & N PRAIRIE CREEK RD, DALLAS, 75227, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-10-09T11:05:32.000
Status
Closed
Created Date
2013-10-02T11:05:32.000
Update Date
2013-10-15T12:09:10.000
Closed Date
2013-10-15T12:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2532351.4441858100
Y Coordinate
6965566.3987127300
Unique Key
1103864846
14-00180267
Service Request Number: 14-00180267 • Address: 3723 YORK ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00180267
Address
3723 YORK ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-06T15:43:49.000
Status
Closed
Created Date
2014-05-18T15:43:49.000
Update Date
2014-10-09T16:54:22.000
Closed Date
2014-10-09T16:54:20.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2507867.4067537700
Y Coordinate
6965744.9300736300
Lat Long Location
3723 YORK ST, DALLAS, TX
Unique Key
1122024548
14-00154555
Service Request Number: 14-00154555 • Address: 1907 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00154555
Address
1907 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-16T13:53:39.000
Status
Closed
Created Date
2014-05-02T13:53:39.000
Update Date
2014-05-07T15:44:32.000
Closed Date
2014-05-07T15:44:31.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2527102.1764808500
Y Coordinate
6958518.6804575000
Lat Long Location
1907 S BUCKNER BLVD, DALLAS, TX, 75217
Unique Key
1120464895
14-00180244
Service Request Number: 14-00180244 • Address: 4807 PARRY AVE, DALLAS, TX • City Council District: 2
Service Request Number
14-00180244
Address
4807 PARRY AVE, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-06T15:14:16.000
Status
Closed
Created Date
2014-05-18T15:14:16.000
Update Date
2014-05-19T12:54:35.000
Closed Date
2014-05-19T12:54:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2503593.7710312200
Y Coordinate
6974292.8451571200
Lat Long Location
4807 PARRY AVE, DALLAS, TX
Unique Key
1122023227
14-00168199
Service Request Number: 14-00168199 • Address: 5575 N JIM MILLER RD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
14-00168199
Address
5575 N JIM MILLER RD, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-20T16:02:22.000
Status
Closed
Created Date
2014-05-10T16:02:22.000
Update Date
2014-05-13T09:40:51.000
Closed Date
2014-05-10T16:03:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521548.0663539900
Y Coordinate
6976218.0156959000
Lat Long Location
5575 N JIM MILLER RD, DALLAS, TX, 75228
Unique Key
1121277615
14-00190905
Service Request Number: 14-00190905 • Address: 3817 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00190905
Address
3817 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-08T21:39:29.000
Status
Closed
Created Date
2014-05-23T21:39:29.000
Update Date
2014-06-26T09:08:57.000
Closed Date
2014-06-26T09:00:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2486870.8635411600
Y Coordinate
6940918.6044370200
Lat Long Location
3817 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1122727440
14-00159498
Service Request Number: 14-00159498 • Address: 4864 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00159498
Address
4864 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-15T10:48:52.000
Status
Closed
Created Date
2014-05-06T10:48:52.000
Update Date
2014-05-06T11:00:01.000
Closed Date
2014-05-06T11:00:01.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2526974.2889893100
Y Coordinate
6972248.1316157400
Lat Long Location
4864 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1120756022
14-00171628
Service Request Number: 14-00171628 • Address: 1400 N BECKLEY AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00171628
Address
1400 N BECKLEY AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-16T10:00:06.000
Status
Closed
Created Date
2014-05-13T10:00:06.000
Update Date
2014-05-13T10:49:00.000
Closed Date
2014-05-13T10:48:59.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2484039.3820020300
Y Coordinate
6963751.3705744800
Lat Long Location
1400 N BECKLEY AVE, DALLAS, TX, 75203
Unique Key
1121488684
14-00168258
Service Request Number: 14-00168258 • Address: 500 N COCKRELL HILL RD, DALLAS, TX 75237 • Department: Code Compliance District Group
Service Request Number
14-00168258
Address
500 N COCKRELL HILL RD, DALLAS, TX 75237
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-19T16:47:10.000
Status
Closed
Created Date
2014-05-10T16:47:10.000
Update Date
2014-05-13T09:29:10.000
Closed Date
2014-05-13T09:29:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463550.5808221700
Y Coordinate
6925332.7646215000
Lat Long Location
500 N COCKRELL HILL RD, DALLAS, TX, 75237
Unique Key
1121281397
13-00512827
Service Request Number: 13-00512827 • Address: ROUTH ST & FLORA ST, DALLAS, 75201, DALLAS, TX 75201 • City Council District: 14
Service Request Number
13-00512827
Address
ROUTH ST & FLORA ST, DALLAS, 75201, DALLAS, TX 75201
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-11T11:02:32.000
Status
Closed
Created Date
2013-10-02T11:02:32.000
Update Date
2013-10-04T13:49:18.000
Closed Date
2013-10-04T13:49:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2492165.6367939500
Y Coordinate
6975116.4822262400
Unique Key
1103864382
13-00512852
Service Request Number: 13-00512852 • Address: ROUTH ST & FLORA ST, DALLAS, 75201, DALLAS, TX 75201 • City Council District: 14
Service Request Number
13-00512852
Address
ROUTH ST & FLORA ST, DALLAS, 75201, DALLAS, TX 75201
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-21T11:12:46.000
Status
Closed
Created Date
2013-10-02T11:12:46.000
Update Date
2013-10-10T11:06:00.000
Closed Date
2013-10-10T11:05:59.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2492165.6351994000
Y Coordinate
6975116.4821987600
Unique Key
1103865971
14-00116233
Service Request Number: 14-00116233 • Address: 1212 S OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00116233
Address
1212 S OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-21T11:28:18.000
Status
Closed
Created Date
2014-04-09T11:28:18.000
Update Date
2014-04-23T15:35:58.000
Closed Date
2014-04-23T15:35:57.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474937.6962171000
Y Coordinate
6953595.4355450400
Lat Long Location
1212 S OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1118153898
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