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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00085827
Service Request Number: 14-00085827 • Address: 806 S HENDERSON AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00085827
Address
806 S HENDERSON AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-22T10:34:04.000
Status
Closed
Created Date
2014-03-18T10:34:04.000
Update Date
2014-04-28T09:43:02.000
Closed Date
2014-04-28T09:43:01.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
MCC Standard
Method Received Description
City Council Office
X Coordinate
2505058.6522205400
Y Coordinate
6976069.8659246100
Lat Long Location
806 S HENDERSON AVE, DALLAS, TX, 75223
Unique Key
1116260295
14-00175605
Service Request Number: 14-00175605 • Address: 6029 S R L THORNTON FWY, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00175605
Address
6029 S R L THORNTON FWY, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-30T07:56:12.000
Status
Closed
Created Date
2014-05-15T07:56:12.000
Update Date
2014-05-29T15:20:44.000
Closed Date
2014-05-29T15:20:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484575.2411069300
Y Coordinate
6932417.6689262800
Lat Long Location
6029 S R L THORNTON FWY, DALLAS, TX, 75232
Unique Key
1121729955
14-00159440
Service Request Number: 14-00159440 • Address: 3023 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00159440
Address
3023 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-18T10:31:50.000
Status
Closed
Created Date
2014-05-06T10:31:50.000
Update Date
2014-05-06T10:37:36.000
Closed Date
2014-05-06T10:37:35.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490157.9102108500
Y Coordinate
6945750.0076837400
Lat Long Location
3023 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1120753012
14-00180260
Service Request Number: 14-00180260 • Address: 3705 YORK ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00180260
Address
3705 YORK ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-06T15:35:48.000
Status
Closed
Created Date
2014-05-18T15:35:48.000
Update Date
2014-10-09T16:35:36.000
Closed Date
2014-10-09T16:35:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2507824.3004490700
Y Coordinate
6965697.1666184900
Lat Long Location
3705 YORK ST, DALLAS, TX
Unique Key
1122024137
14-00014161
Service Request Number: 14-00014161 • Address: COVEMEADOW DR & RAVENSWAY DR, DALLAS, 75238, DALLAS, TX • City Council District: 10
Service Request Number
14-00014161
Address
COVEMEADOW DR & RAVENSWAY DR, DALLAS, 75238, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic - Road Hump Request - STS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-01-29T13:45:15.000
Status
Closed
Created Date
2014-01-14T13:45:15.000
Update Date
2014-02-03T10:42:45.000
Closed Date
2014-01-15T09:35:37.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2514667.8187295400
Y Coordinate
7008437.1835087200
Unique Key
1111730185
14-00107038
Service Request Number: 14-00107038 • Address: 3806 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00107038
Address
3806 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-04-08T09:18:58.000
Status
Closed
Created Date
2014-04-03T09:18:58.000
Update Date
2014-04-03T13:29:35.000
Closed Date
2014-04-03T13:29:35.000
Outcome
ACKNOWLEDGE RECEIPT*
Priority
Standard
Method Received Description
Phone
X Coordinate
2468357.6029742800
Y Coordinate
6973538.8540070800
Lat Long Location
3806 N WESTMORELAND RD, DALLAS, TX, 75212
Unique Key
1117598215
14-00162257
Service Request Number: 14-00162257 • Address: 4000 N CENTRAL EXPY, DALLAS, TX 75204 • City Council District: 14
Service Request Number
14-00162257
Address
4000 N CENTRAL EXPY, DALLAS, TX 75204
City Council District
14
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-11T15:03:40.000
Status
Closed
Created Date
2014-05-07T15:03:40.000
Update Date
2014-05-07T15:05:24.000
Closed Date
2014-05-07T15:05:23.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493377.2987984500
Y Coordinate
6982361.4568346400
Lat Long Location
4000 N CENTRAL EXPY, DALLAS, TX, 75204
Unique Key
1120922499
13-00535981
Service Request Number: 13-00535981 • Address: 2ND AVE & CANTON ST, DALLAS, 75226, DALLAS, TX • City Council District: 2
Service Request Number
13-00535981
Address
2ND AVE & CANTON ST, DALLAS, 75226, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-11-29T16:50:44.000
Status
Closed
Created Date
2013-10-20T16:50:44.000
Update Date
2013-11-19T08:29:41.000
Closed Date
2013-11-19T08:29:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2498752.7527581200
Y Coordinate
6972507.6577143700
Unique Key
1105438722
14-00177305
Service Request Number: 14-00177305 • Address: 1235 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00177305
Address
1235 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-20T17:09:53.000
Status
Closed
Created Date
2014-05-15T17:09:53.000
Update Date
2014-05-16T11:01:59.000
Closed Date
2014-05-16T11:01:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2521868.4797329500
Y Coordinate
6954377.2830163800
Lat Long Location
1235 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1121833256
13-00572468
Service Request Number: 13-00572468 • Address: GOODNIGHT LN & JOE FIELD RD, DALLAS, 75229, DALLAS, TX • City Council District: 6
Service Request Number
13-00572468
Address
GOODNIGHT LN & JOE FIELD RD, DALLAS, 75229, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-02-15T14:39:36.000
Status
Closed
Created Date
2013-11-15T14:39:36.000
Update Date
2013-12-02T10:01:21.000
Closed Date
2013-11-19T09:53:16.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2459018.4674204400
Y Coordinate
7011540.4919323500
Unique Key
1107862203
14-00168245
Service Request Number: 14-00168245 • Address: 5600 S HAMPTON RD, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00168245
Address
5600 S HAMPTON RD, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-19T16:41:39.000
Status
Closed
Created Date
2014-05-10T16:41:39.000
Update Date
2014-05-13T08:55:16.000
Closed Date
2014-05-13T08:55:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474027.1966568900
Y Coordinate
6933921.7379402100
Lat Long Location
5600 S HAMPTON RD, DALLAS, TX, 75232
Unique Key
1121280489
14-00189208
Service Request Number: 14-00189208 • Address: 1705 E RED BIRD LN, DALLAS, TX 75241 • City Council District: 3
Service Request Number
14-00189208
Address
1705 E RED BIRD LN, DALLAS, TX 75241
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-04T06:51:00.000
Status
Closed
Created Date
2014-05-23T06:51:00.000
Update Date
2014-05-28T14:32:07.000
Closed Date
2014-05-28T14:32:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2492963.2073107500
Y Coordinate
6933100.2304226500
Lat Long Location
1705 E RED BIRD LN, DALLAS, TX, 75241
Unique Key
1122577206
14-00168226
Service Request Number: 14-00168226 • Address: 2700 S ZANG BLVD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00168226
Address
2700 S ZANG BLVD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-19T16:25:11.000
Status
Closed
Created Date
2014-05-10T16:25:11.000
Update Date
2014-05-12T09:03:21.000
Closed Date
2014-05-10T09:02:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482048.1562420600
Y Coordinate
6947042.8552051900
Lat Long Location
2700 S ZANG BLVD, DALLAS, TX, 75224
Unique Key
1121279325
14-00168210
Service Request Number: 14-00168210 • Address: 418 W SUFFOLK AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00168210
Address
418 W SUFFOLK AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-19T16:11:50.000
Status
Closed
Created Date
2014-05-10T16:11:50.000
Update Date
2014-05-12T08:19:07.000
Closed Date
2014-05-10T08:18:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482148.0687864400
Y Coordinate
6954617.6356191000
Lat Long Location
418 W SUFFOLK AVE, DALLAS, TX, 75208
Unique Key
1121278417
14-00124224
Service Request Number: 14-00124224 • Address: 323 AVENUE L, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00124224
Address
323 AVENUE L, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-27T16:47:59.000
Status
Closed
Created Date
2014-04-14T16:47:59.000
Update Date
2014-04-14T16:53:21.000
Closed Date
2014-04-14T16:53:21.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494527.9187329900
Y Coordinate
6958661.1987814600
Lat Long Location
323 AVENUE, DALLAS, TX, 75203
Unique Key
1118634039
14-00173143
Service Request Number: 14-00173143 • Address: 330 W PEMBROKE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00173143
Address
330 W PEMBROKE AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-16T18:32:09.000
Status
Closed
Created Date
2014-05-13T18:32:09.000
Update Date
2014-05-15T15:48:23.000
Closed Date
2014-05-15T15:48:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482495.4619016900
Y Coordinate
6955662.1537805300
Lat Long Location
330 W PEMBROKE AVE, DALLAS, TX, 75208
Unique Key
1121575105
13-00572319
Service Request Number: 13-00572319 • Address: MARKISON RD & PLANO RD, DALLAS, 75238, DALLAS, TX • City Council District: 10
Service Request Number
13-00572319
Address
MARKISON RD & PLANO RD, DALLAS, 75238, DALLAS, TX
City Council District
10
Department
Trinity Watershed Management
Service Request Type
Storm Sewer Line Locate -TWM
Ert Estimated Response Time
7
Overall Service Request Due Date
2013-11-29T13:26:09.000
Status
Closed
Created Date
2013-11-15T13:26:09.000
Update Date
2013-11-19T15:43:16.000
Closed Date
2013-11-19T15:43:13.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Phone
X Coordinate
2520886.5919509700
Y Coordinate
7011648.4777347100
Unique Key
1107852674
14-00178353
Service Request Number: 14-00178353 • Address: 7070 W CAMP WISDOM RD, DALLAS, TX 75249 • City Council District: 3
Service Request Number
14-00178353
Address
7070 W CAMP WISDOM RD, DALLAS, TX 75249
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-23T11:33:07.000
Status
Closed
Created Date
2014-05-16T11:33:07.000
Update Date
2014-05-19T08:12:23.000
Closed Date
2014-05-16T08:12:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2446024.7701841800
Y Coordinate
6928314.6865051400
Lat Long Location
7070 W CAMP WISDOM RD, DALLAS, TX, 75249
Unique Key
1121901413
14-00106959
Service Request Number: 14-00106959 • Address: 1718 N MARKET ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
14-00106959
Address
1718 N MARKET ST, DALLAS, TX 75202
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-23T00:00:00.000
Status
Closed
Created Date
2014-04-02T00:00:00.000
Update Date
2014-04-04T11:08:12.000
Closed Date
2014-04-03T11:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488861.1457407600
Y Coordinate
6971508.6507227200
Lat Long Location
1718 N MARKET ST, DALLAS, TX, 75202
Unique Key
1117594199
14-00189344
Service Request Number: 14-00189344 • Address: 1855 EMPIRE CENTRAL, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00189344
Address
1855 EMPIRE CENTRAL, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-10-01T08:28:40.000
Status
Closed
Created Date
2014-05-23T08:28:40.000
Update Date
2014-10-30T16:34:00.000
Closed Date
2014-10-30T16:33:58.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2472668.3271818400
Y Coordinate
6987491.4541755600
Lat Long Location
1855 EMPIRE, DALLAS, TX, 75235
Unique Key
1122586532
14-00085899
Service Request Number: 14-00085899 • Address: 338 N MURDEAUX LN, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00085899
Address
338 N MURDEAUX LN, DALLAS, TX 75217
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-03-27T10:56:41.000
Status
Closed
Created Date
2014-03-18T10:56:41.000
Update Date
2014-03-20T10:19:28.000
Closed Date
2014-03-20T10:14:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2524237.1163370600
Y Coordinate
6948434.0895991400
Lat Long Location
338 N MURDEAUX LN, DALLAS, TX, 75217
Unique Key
1116264451
14-00162273
Service Request Number: 14-00162273 • Address: 2909 S CENTRAL EXPY, DALLAS, TX 75215 • City Council District: 7
Service Request Number
14-00162273
Address
2909 S CENTRAL EXPY, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-11T15:10:21.000
Status
Closed
Created Date
2014-05-07T15:10:21.000
Update Date
2014-05-07T15:11:39.000
Closed Date
2014-05-07T15:11:39.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498740.6499673700
Y Coordinate
6965630.1749745900
Lat Long Location
2909 S CENTRAL EXPY, DALLAS, TX, 75215
Unique Key
1120923482
14-00170140
Service Request Number: 14-00170140 • Address: 5710 W HANOVER AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00170140
Address
5710 W HANOVER AVE, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Storm Brush - Debris - SAN
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-11T13:43:25.000
Status
Closed
Created Date
2014-05-12T13:43:25.000
Update Date
2014-05-19T11:23:27.000
Closed Date
2014-05-19T11:23:27.000
Outcome
Debris Placed on Truck
Priority
Standard
Method Received Description
Phone
X Coordinate
2485882.3284066300
Y Coordinate
6998201.8076378700
Lat Long Location
5710 W HANOVER AVE, DALLAS, TX, 75209
Unique Key
1121396060
14-00073555
Service Request Number: 14-00073555 • Address: 2500 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 8
Service Request Number
14-00073555
Address
2500 E LEDBETTER DR, DALLAS, TX 75216
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-08T12:48:05.000
Status
Closed
Created Date
2014-03-07T12:48:05.000
Update Date
2014-03-07T12:57:59.000
Closed Date
2014-03-07T12:57:59.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2497591.9952098900
Y Coordinate
6938479.2971742300
Lat Long Location
2500 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1115485581
14-00192047
Service Request Number: 14-00192047 • Address: 2508 N FITZHUGH AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00192047
Address
2508 N FITZHUGH AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-09T14:02:14.000
Status
Closed
Created Date
2014-05-26T14:02:14.000
Update Date
2014-06-16T09:36:13.000
Closed Date
2014-06-16T09:26:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2495837.8119713400
Y Coordinate
6982818.9787802200
Lat Long Location
2508 N FITZHUGH AVE, DALLAS, TX, 75204
Unique Key
1122803298
14-00168185
Service Request Number: 14-00168185 • Address: 5300 S COCKRELL HILL RD, DALLAS, TX 75236 • City Council District: 3
Service Request Number
14-00168185
Address
5300 S COCKRELL HILL RD, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-19T15:55:24.000
Status
Closed
Created Date
2014-05-10T15:55:24.000
Update Date
2014-05-10T15:57:47.000
Closed Date
2014-05-10T15:57:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463419.8091324400
Y Coordinate
6934635.6766586500
Lat Long Location
5300 S COCKRELL HILL RD, DALLAS, TX, 75236
Unique Key
1121276758
14-00014292
Service Request Number: 14-00014292 • Address: HIGHGATE LANE BETWEEN FISHER AND ABRAMS, DALLAS, TX 75214 • Department: Police Department
Service Request Number
14-00014292
Address
HIGHGATE LANE BETWEEN FISHER AND ABRAMS, DALLAS, TX 75214
Department
Police Department
Service Request Type
Chronic Traffic Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-29T14:48:27.000
Status
Closed
Created Date
2014-01-14T14:48:27.000
Update Date
2014-01-25T09:47:53.000
Closed Date
2014-01-25T09:43:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
HIGHGATE LANE BETWEEN FISHER, DALLAS, TX, 75214
Unique Key
1111738046
14-00170059
Service Request Number: 14-00170059 • Address: 1241 EMPIRE CENTRAL, DALLAS, TX 75247 • City Council District: 6
Service Request Number
14-00170059
Address
1241 EMPIRE CENTRAL, DALLAS, TX 75247
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-04T13:08:34.000
Status
Closed
Created Date
2014-05-12T13:08:34.000
Update Date
2014-06-12T16:19:18.000
Closed Date
2014-06-12T16:16:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2468173.8573092500
Y Coordinate
6987465.8780477100
Lat Long Location
1241 EMPIRE, DALLAS, TX, 75247
Unique Key
1121391378
14-00168118
Service Request Number: 14-00168118 • Address: 2625 W ILLINOIS AVE, DALLAS, TX 75233 • City Council District: 1
Service Request Number
14-00168118
Address
2625 W ILLINOIS AVE, DALLAS, TX 75233
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-24T15:14:56.000
Status
Closed
Created Date
2014-05-10T15:14:56.000
Update Date
2014-05-16T08:15:21.000
Closed Date
2014-05-10T15:17:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2471947.8615434900
Y Coordinate
6948961.6193713100
Lat Long Location
2625 W ILLINOIS AVE, DALLAS, TX, 75233
Unique Key
1121272833
14-00175525
Service Request Number: 14-00175525 • Address: 107 S GAIL ST, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00175525
Address
107 S GAIL ST, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Prohibited Rooster - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-27T05:21:15.000
Status
Closed
Created Date
2014-05-15T05:21:15.000
Update Date
2014-05-15T09:08:12.000
Closed Date
2014-05-15T09:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2458457.4892015400
Y Coordinate
6957869.8932349300
Lat Long Location
107 S GAIL ST, DALLAS, TX, 75211
Unique Key
1121724460
14-00173153
Service Request Number: 14-00173153 • Address: 1780 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
14-00173153
Address
1780 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-25T18:44:20.000
Status
Closed
Created Date
2014-05-13T18:44:20.000
Update Date
2014-06-18T10:46:21.000
Closed Date
2014-06-18T10:46:20.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2552949.7931030800
Y Coordinate
6934766.8986539100
Lat Long Location
1780 S BELT LINE RD, DALLAS, TX, 75253
Unique Key
1121575738
13-00572132
Service Request Number: 13-00572132 • Address: GARLAND RD & N BUCKNER BLVD, DALLAS, 75218, DALLAS, TX 75218 • City Council District: 9
Service Request Number
13-00572132
Address
GARLAND RD & N BUCKNER BLVD, DALLAS, 75218, DALLAS, TX 75218
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic - General Request - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-01T11:35:58.000
Status
Closed
Created Date
2013-11-15T11:35:58.000
Update Date
2013-11-15T13:50:14.000
Closed Date
2013-11-15T13:50:13.000
Priority
Standard
Method Received Description
Web
X Coordinate
2520627.8511662500
Y Coordinate
6991016.5997989100
Unique Key
1107841122
14-00178459
Service Request Number: 14-00178459 • Address: 378 S MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00178459
Address
378 S MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-02T12:16:49.000
Status
Closed
Created Date
2014-05-16T12:16:49.000
Update Date
2014-05-16T16:14:35.000
Closed Date
2014-05-16T16:13:10.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2476837.8202731100
Y Coordinate
6956907.4283989700
Lat Long Location
378 S MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1121907903
14-00168259
Service Request Number: 14-00168259 • Address: 600 N COCKRELL HILL RD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00168259
Address
600 N COCKRELL HILL RD, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-19T16:47:55.000
Status
Closed
Created Date
2014-05-10T16:47:55.000
Update Date
2014-05-13T09:31:59.000
Closed Date
2014-05-13T09:31:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463062.1178178600
Y Coordinate
6959508.9179369700
Lat Long Location
600 N COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1121281450
13-00572393
Service Request Number: 13-00572393 • Address: MONTICELLO AVE & ABRAMS RD, DALLAS, 75214, DALLAS, TX • City Council District: 14
Service Request Number
13-00572393
Address
MONTICELLO AVE & ABRAMS RD, DALLAS, 75214, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-25T14:05:45.000
Status
Closed
Created Date
2013-11-15T14:05:45.000
Update Date
2013-11-18T09:56:01.000
Closed Date
2013-11-18T09:56:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2505125.4292027900
Y Coordinate
6988136.9057818600
Unique Key
1107857356
14-00177155
Service Request Number: 14-00177155 • Address: 3202 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00177155
Address
3202 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-27T16:23:55.000
Status
Closed
Created Date
2014-05-15T16:23:55.000
Update Date
2014-05-21T14:34:45.000
Closed Date
2014-05-21T14:34:44.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2499798.1660620800
Y Coordinate
6948176.0199404400
Lat Long Location
3202 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1121824895
14-00085881
Service Request Number: 14-00085881 • Address: 3919 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00085881
Address
3919 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-01T10:49:52.000
Status
Closed
Created Date
2014-03-18T10:49:52.000
Update Date
2014-04-23T13:52:07.000
Closed Date
2014-04-23T13:52:06.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2491716.6287349200
Y Coordinate
6942104.7740228600
Lat Long Location
3919 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1116263420
14-00156773
Service Request Number: 14-00156773 • Address: 1740 E 8TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00156773
Address
1740 E 8TH ST, DALLAS, TX 75203
City Council District
4
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-19T09:02:25.000
Status
Closed
Created Date
2014-05-05T09:02:25.000
Update Date
2014-05-06T12:16:42.000
Closed Date
2014-05-06T12:16:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2491773.0288455500
Y Coordinate
6959488.0927224200
Lat Long Location
1740 E 8TH ST, DALLAS, TX, 75203
Unique Key
1120597700
14-00106844
Service Request Number: 14-00106844 • Address: 819 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00106844
Address
819 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-04-08T08:32:53.000
Status
Closed
Created Date
2014-04-03T08:32:53.000
Update Date
2014-04-04T15:02:46.000
Closed Date
2014-04-04T15:02:46.000
Outcome
ACKNOWLEDGE RECEIPT*
Priority
Standard
Method Received Description
Phone
X Coordinate
2486233.7755600700
Y Coordinate
6962702.9601680800
Lat Long Location
819 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1117587852
14-00106956
Service Request Number: 14-00106956 • Address: 1701 N MARKET ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
14-00106956
Address
1701 N MARKET ST, DALLAS, TX 75202
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-23T00:00:00.000
Status
Closed
Created Date
2014-04-02T00:00:00.000
Update Date
2014-04-17T09:06:45.000
Closed Date
2014-04-03T10:52:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488835.7213831300
Y Coordinate
6971447.5171628300
Lat Long Location
1701 N MARKET ST, DALLAS, TX, 75202
Unique Key
1117594053
14-00191982
Service Request Number: 14-00191982 • Address: 2700 W COLORADO BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00191982
Address
2700 W COLORADO BLVD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-07-01T12:06:54.000
Status
Closed
Created Date
2014-05-26T12:06:54.000
Update Date
2014-05-27T12:35:21.000
Closed Date
2014-05-27T12:35:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2470941.8481522800
Y Coordinate
6963222.6073264500
Lat Long Location
2700 W COLORADO BLVD, DALLAS, TX, 75211
Unique Key
1122799340
13-00572310
Service Request Number: 13-00572310 • Address: , DALLAS, TX • Department: Police Department
Service Request Number
13-00572310
Address
, DALLAS, TX
Department
Police Department
Service Request Type
Chronic Traffic Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-01T13:21:22.000
Status
Closed
Created Date
2013-11-15T13:21:22.000
Update Date
2013-11-18T06:45:32.000
Closed Date
2013-11-18T06:45:32.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1107852072
14-00168243
Service Request Number: 14-00168243 • Address: 6200 S HAMPTON RD, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00168243
Address
6200 S HAMPTON RD, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-19T16:40:18.000
Status
Closed
Created Date
2014-05-10T16:40:18.000
Update Date
2014-05-13T08:51:03.000
Closed Date
2014-05-13T08:51:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474044.4222629700
Y Coordinate
6931645.6073739700
Lat Long Location
6200 S HAMPTON RD, DALLAS, TX, 75232
Unique Key
1121280348
13-00572535
Service Request Number: 13-00572535 • Address: CEDAR CHEVAZ AND PACIFIC, DALLAS, TX • Department: Department of Public Works
Service Request Number
13-00572535
Address
CEDAR CHEVAZ AND PACIFIC, DALLAS, TX
Department
Department of Public Works
Service Request Type
Construction - Status Inquiry - PBW
Ert Estimated Response Time
4
Overall Service Request Due Date
2013-12-01T15:02:34.000
Status
Closed
Created Date
2013-11-15T15:02:34.000
Update Date
2013-11-19T16:42:17.000
Closed Date
2013-11-19T16:42:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
CEDAR CHEVAZ, DALLAS, TX
Unique Key
1107866063
14-00119770
Service Request Number: 14-00119770 • Address: 7614 PLEASANT MOUND, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00119770
Address
7614 PLEASANT MOUND, DALLAS, TX 75227
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-04-16T08:37:25.000
Status
Closed
Created Date
2014-04-11T08:37:25.000
Update Date
2014-05-05T09:53:03.000
Closed Date
2014-05-05T09:53:02.000
Outcome
Complete
Priority
Standard
Method Received Description
Phone
X Coordinate
2524959.4599981900
Y Coordinate
6962459.5897254600
Lat Long Location
7614 PLEASANT, DALLAS, TX, 75227
Unique Key
1118365711
14-00180252
Service Request Number: 14-00180252 • Address: 4711 PARRY AVE, DALLAS, TX • City Council District: 2
Service Request Number
14-00180252
Address
4711 PARRY AVE, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-06T15:25:34.000
Status
Closed
Created Date
2014-05-18T15:25:34.000
Update Date
2014-05-19T12:57:51.000
Closed Date
2014-05-19T12:57:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2503389.3184759100
Y Coordinate
6974085.1206445500
Lat Long Location
4711 PARRY AVE, DALLAS, TX
Unique Key
1122023689
14-00159529
Service Request Number: 14-00159529 • Address: 327 W 6TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00159529
Address
327 W 6TH ST, DALLAS, TX 75208
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-20T10:59:00.000
Status
Closed
Created Date
2014-05-06T10:59:00.000
Update Date
2014-05-07T11:03:54.000
Closed Date
2014-05-07T11:03:51.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2482810.8100928400
Y Coordinate
6961282.8655766500
Lat Long Location
327 W 6TH ST, DALLAS, TX, 75208
Unique Key
1120757999
13-00572423
Service Request Number: 13-00572423 • Address: WENDY LN & W LAWTHER DR, DALLAS, 75214, DALLAS, TX • City Council District: 9
Service Request Number
13-00572423
Address
WENDY LN & W LAWTHER DR, DALLAS, 75214, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-01-14T14:19:06.000
Status
Closed
Created Date
2013-11-15T14:19:06.000
Update Date
2013-11-18T16:25:41.000
Closed Date
2013-11-18T16:25:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2511587.4998030100
Y Coordinate
6989718.0997539600
Unique Key
1107859229
14-00168252
Service Request Number: 14-00168252 • Address: 3300 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00168252
Address
3300 S HAMPTON RD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-19T16:44:49.000
Status
Closed
Created Date
2014-05-10T16:44:49.000
Update Date
2014-05-13T09:06:04.000
Closed Date
2014-05-13T09:06:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473873.6450783400
Y Coordinate
6943113.1296637800
Lat Long Location
3300 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1121281044
13-00572424
Service Request Number: 13-00572424 • Address: N CARROLL AVE & ROSS AVE, DALLAS, 75204, DALLAS, TX • City Council District: 2
Service Request Number
13-00572424
Address
N CARROLL AVE & ROSS AVE, DALLAS, 75204, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-25T14:19:29.000
Status
Closed
Created Date
2013-11-15T14:19:29.000
Update Date
2013-11-18T09:30:37.000
Closed Date
2013-11-18T09:30:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2496821.9356963700
Y Coordinate
6979299.6932897900
Unique Key
1107859385
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