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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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Showing 50 real records
14-00185843
Service Request Number: 14-00185843 • Address: 4044 DALLAS PARKWAY, PLANO, TX 75241 • Department: Sustainable Development and Construction Dept.
Service Request Number
14-00185843
Address
4044 DALLAS PARKWAY, PLANO, TX 75241
Department
Sustainable Development and Construction Dept.
Service Request Type
Tree Removal - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-05T11:24:23.000
Status
Closed
Created Date
2014-05-21T11:24:23.000
Update Date
2014-05-22T08:20:37.000
Closed Date
2014-05-22T08:20:36.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
4044 DALLAS PARKWAY, PLANO, TX, 75241
Unique Key
1122372155
14-00085950
Service Request Number: 14-00085950 • Address: 6910 S COCKRELL HILL RD, DALLAS, TX 75236 • City Council District: 3
Service Request Number
14-00085950
Address
6910 S COCKRELL HILL RD, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-11T11:23:40.000
Status
Open
Created Date
2014-03-18T11:23:40.000
Update Date
2014-06-11T18:10:23.000
Closed Date
2014-03-18T11:23:40.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Phone
X Coordinate
2463541.8678484900
Y Coordinate
6928458.3325659600
Lat Long Location
6910 S COCKRELL HILL RD, DALLAS, TX, 75236
Unique Key
1116267714
14-00190903
Service Request Number: 14-00190903 • Address: 932 W 8TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00190903
Address
932 W 8TH ST, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-07T21:35:21.000
Status
Closed
Created Date
2014-05-23T21:35:21.000
Update Date
2014-05-29T07:17:02.000
Closed Date
2014-05-29T07:17:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479378.9765151800
Y Coordinate
6959123.7551878800
Lat Long Location
932 W 8TH ST, DALLAS, TX, 75208
Unique Key
1122727281
14-00003963
Service Request Number: 14-00003963 • Address: , DALLAS, TX • Department: Department of Sanitation Services
Service Request Number
14-00003963
Address
, DALLAS, TX
Department
Department of Sanitation Services
Service Request Type
Sanitation Misc. - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-16T11:40:22.000
Status
Closed
Created Date
2014-01-06T11:40:22.000
Update Date
2014-01-06T11:43:41.000
Closed Date
2014-01-06T11:43:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1111086214
14-00172367
Service Request Number: 14-00172367 • Address: 2736 W ILLINOIS AVE, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00172367
Address
2736 W ILLINOIS AVE, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-16T13:28:16.000
Status
Closed
Created Date
2014-05-13T13:28:16.000
Update Date
2014-05-13T16:55:14.000
Closed Date
2014-05-13T16:55:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2471228.1173465700
Y Coordinate
6948867.7564070400
Lat Long Location
2736 W ILLINOIS AVE, DALLAS, TX, 75233
Unique Key
1121529090
14-00197652
Service Request Number: 14-00197652 • Address: 7020 SOUTH RIDGE DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
14-00197652
Address
7020 SOUTH RIDGE DR, DALLAS, TX 75214
City Council District
9
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-11T11:18:23.000
Status
Closed
Created Date
2014-05-29T11:18:23.000
Update Date
2014-06-20T16:06:27.000
Closed Date
2014-06-20T16:06:26.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2509486.3367357200
Y Coordinate
6989620.8207999200
Lat Long Location
7020 SOUTH RIDGE DR, DALLAS, TX, 75214
Unique Key
1123144080
14-00003975
Service Request Number: 14-00003975 • Address: N HARWOOD ST & MCKINNEY AVE, DALLAS, 75201, DALLAS, TX • City Council District: 14
Service Request Number
14-00003975
Address
N HARWOOD ST & MCKINNEY AVE, DALLAS, 75201, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic - Construction Signs - STS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-01-11T11:45:31.000
Status
Closed
Created Date
2014-01-06T11:45:31.000
Update Date
2014-01-09T08:08:43.000
Closed Date
2014-01-09T08:06:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489775.8138767200
Y Coordinate
6974822.5658264100
Unique Key
1111086936
14-00187216
Service Request Number: 14-00187216 • Address: 6215 E TRINITY CREEK DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00187216
Address
6215 E TRINITY CREEK DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-07T08:07:55.000
Status
Closed
Created Date
2014-05-22T08:07:55.000
Update Date
2014-06-03T07:44:55.000
Closed Date
2014-06-03T07:44:54.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2517732.5933525000
Y Coordinate
6955268.1860470600
Lat Long Location
6215 E TRINITY CREEK DR, DALLAS, TX, 75217
Unique Key
1122454213
14-00173258
Service Request Number: 14-00173258 • Address: 923 N TYLER ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00173258
Address
923 N TYLER ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-25T22:33:39.000
Status
Closed
Created Date
2014-05-13T22:33:39.000
Update Date
2014-05-23T15:44:24.000
Closed Date
2014-05-23T15:44:22.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479523.1562801900
Y Coordinate
6961315.6212668800
Lat Long Location
923 N TYLER ST, DALLAS, TX, 75208
Unique Key
1121585958
14-00172179
Service Request Number: 14-00172179 • Address: 400 N PRAIRIE CREEK RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00172179
Address
400 N PRAIRIE CREEK RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-16T12:17:43.000
Status
Closed
Created Date
2014-05-13T12:17:43.000
Update Date
2014-05-13T12:21:49.000
Closed Date
2014-05-13T12:18:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2532679.6191578800
Y Coordinate
6948989.7140373400
Lat Long Location
400 N PRAIRIE CREEK RD, DALLAS, TX, 75217
Unique Key
1121518606
13-00557378
Service Request Number: 13-00557378 • Address: S ERVAY ST & MAIN ST, DALLAS, 75201, DALLAS, TX • City Council District: 14
Service Request Number
13-00557378
Address
S ERVAY ST & MAIN ST, DALLAS, 75201, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Sweeping - STS
Ert Estimated Response Time
12
Overall Service Request Due Date
2013-12-05T11:12:14.000
Status
Closed
Created Date
2013-11-05T11:12:14.000
Update Date
2013-11-06T16:15:35.000
Closed Date
2013-11-06T16:15:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2491812.8973442700
Y Coordinate
6971346.3269303200
Unique Key
1106880050
13-00557424
Service Request Number: 13-00557424 • Address: MILITARY PKWY & LOMAX DR, DALLAS, 75227, DALLAS, TX 75227 • City Council District: 5
Service Request Number
13-00557424
Address
MILITARY PKWY & LOMAX DR, DALLAS, 75227, DALLAS, TX 75227
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Graffiti Traffic Signs - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-11-19T11:26:58.000
Status
Closed
Created Date
2013-11-05T11:26:58.000
Update Date
2013-11-07T13:00:23.000
Closed Date
2013-11-07T13:00:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2523431.5368433700
Y Coordinate
6968507.6684347900
Unique Key
1106882869
14-00189406
Service Request Number: 14-00189406 • Address: 1538 E MISSOURI AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00189406
Address
1538 E MISSOURI AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-12T08:48:13.000
Status
Closed
Created Date
2014-05-23T08:48:13.000
Update Date
2014-06-06T07:36:04.000
Closed Date
2014-06-06T07:36:03.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2490701.2147828800
Y Coordinate
6948355.3619699000
Lat Long Location
1538 E MISSOURI AVE, DALLAS, TX, 75216
Unique Key
1122591938
14-00183839
Service Request Number: 14-00183839 • Address: 404 S OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00183839
Address
404 S OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-11T12:03:14.000
Status
Closed
Created Date
2014-05-20T12:03:14.000
Update Date
2014-05-23T15:14:15.000
Closed Date
2014-05-23T15:14:15.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2474960.4411950600
Y Coordinate
6956920.1462853100
Lat Long Location
404 S OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1122240490
14-00159587
Service Request Number: 14-00159587 • Address: 6575 W NORTHWEST HWY, DALLAS, TX 75225 • City Council District: 13
Service Request Number
14-00159587
Address
6575 W NORTHWEST HWY, DALLAS, TX 75225
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Street Lighting - New/Relocation - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-14T11:18:47.000
Status
Closed
Created Date
2014-05-06T11:18:47.000
Update Date
2014-05-19T14:51:56.000
Closed Date
2014-05-19T08:59:47.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2492710.3873784100
Y Coordinate
7002134.6051772000
Lat Long Location
6575 W NORTHWEST HWY, DALLAS, TX, 75225
Unique Key
1120761261
14-00081741
Service Request Number: 14-00081741 • Address: 1703 AVENUE B, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00081741
Address
1703 AVENUE B, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-09T12:33:00.000
Status
Closed
Created Date
2014-03-14T12:33:00.000
Update Date
2014-03-26T08:48:42.000
Closed Date
2014-03-24T08:47:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491718.6087100900
Y Coordinate
6958249.2563516100
Lat Long Location
1703 AVENUE, DALLAS, TX, 75203
Unique Key
1116003939
13-00557287
Service Request Number: 13-00557287 • Address: ODESSA ST & LEATH ST, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
13-00557287
Address
ODESSA ST & LEATH ST, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-12-15T10:45:09.000
Status
Closed
Created Date
2013-11-05T10:45:09.000
Update Date
2013-11-19T13:50:20.000
Closed Date
2013-11-19T13:50:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2459735.5681816000
Y Coordinate
6973628.8057933500
Unique Key
1106874943
14-00154547
Service Request Number: 14-00154547 • Address: 3800 W DAVIS ST, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00154547
Address
3800 W DAVIS ST, DALLAS, TX 75211
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-03T13:49:52.000
Status
Closed
Created Date
2014-05-02T13:49:52.000
Update Date
2014-05-02T13:57:07.000
Closed Date
2014-05-02T13:57:06.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2466306.2597895600
Y Coordinate
6959456.1113354700
Lat Long Location
3800 W DAVIS ST, DALLAS, TX, 75211
Unique Key
1120464402
14-00159574
Service Request Number: 14-00159574 • Address: 2626 W MOCKINGBIRD LN, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00159574
Address
2626 W MOCKINGBIRD LN, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-07-10T11:13:45.000
Status
Closed
Created Date
2014-05-06T11:13:45.000
Update Date
2014-05-16T09:28:08.000
Closed Date
2014-05-16T09:28:08.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477367.4672098200
Y Coordinate
6988494.2355699900
Lat Long Location
2626 W MOCKINGBIRD LN, DALLAS, TX, 75235
Unique Key
1120760417
14-00173260
Service Request Number: 14-00173260 • Address: 921 N TYLER ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00173260
Address
921 N TYLER ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-31T22:44:54.000
Status
Closed
Created Date
2014-05-13T22:44:54.000
Update Date
2014-07-02T16:10:58.000
Closed Date
2014-07-02T16:10:57.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479523.5278068100
Y Coordinate
6961287.9158413200
Lat Long Location
921 N TYLER ST, DALLAS, TX, 75208
Unique Key
1121586090
13-00557207
Service Request Number: 13-00557207 • Address: MILITARY PKWY & DARBY DR, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
13-00557207
Address
MILITARY PKWY & DARBY DR, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Department of Public Works
Service Request Type
Paving - Street Resurfacing Program -PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-19T10:25:19.000
Status
Closed
Created Date
2013-11-05T10:25:19.000
Update Date
2013-11-06T08:06:09.000
Closed Date
2013-11-06T08:06:09.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Web
X Coordinate
2530544.1788942700
Y Coordinate
6967408.3578712700
Unique Key
1106870496
13-00612501
Service Request Number: 13-00612501 • Address: S EWING AVE & S R L THORNTON FWY, DALLAS, 75203, DALLAS, TX • City Council District: 4
Service Request Number
13-00612501
Address
S EWING AVE & S R L THORNTON FWY, DALLAS, 75203, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-01-03T21:02:46.000
Status
Closed
Created Date
2013-12-23T21:02:46.000
Update Date
2013-12-24T09:21:50.000
Closed Date
2013-12-24T09:21:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487235.4337241400
Y Coordinate
6958200.7042778900
Unique Key
1110429417
14-00086008
Service Request Number: 14-00086008 • Address: 2515 W 12TH ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00086008
Address
2515 W 12TH ST, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-03-27T11:59:35.000
Status
Closed
Created Date
2014-03-18T11:59:35.000
Update Date
2014-03-18T14:16:36.000
Closed Date
2014-03-18T14:16:34.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2472880.8883939500
Y Coordinate
6956580.8009803100
Lat Long Location
2515 W 12TH ST, DALLAS, TX, 75211
Unique Key
1116271364
14-00172238
Service Request Number: 14-00172238 • Address: 1722 S HARWOOD ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
14-00172238
Address
1722 S HARWOOD ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-25T12:47:24.000
Status
Closed
Created Date
2014-05-13T12:47:24.000
Update Date
2014-05-19T12:43:35.000
Closed Date
2014-05-19T12:43:34.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495466.2495907200
Y Coordinate
6968645.0411323700
Lat Long Location
1722 S HARWOOD ST, DALLAS, TX, 75215
Unique Key
1121522465
14-00173289
Service Request Number: 14-00173289 • Address: 342 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00173289
Address
342 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-18T06:17:14.000
Status
Closed
Created Date
2014-05-14T06:17:14.000
Update Date
2014-05-14T06:20:06.000
Closed Date
2014-05-14T06:20:05.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482766.6202340300
Y Coordinate
6957356.0196879900
Lat Long Location
342 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1121588249
13-00586654
Service Request Number: 13-00586654 • Address: S R L THORNTON FWY & W OVERTON RD, DALLAS, 75224, DALLAS, TX • City Council District: 4
Service Request Number
13-00586654
Address
S R L THORNTON FWY & W OVERTON RD, DALLAS, 75224, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-12-01T11:09:21.000
Status
Closed
Created Date
2013-11-28T11:09:21.000
Update Date
2013-11-28T11:58:39.000
Closed Date
2013-11-28T11:58:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Police/Fire Dispatch
X Coordinate
2483941.6016750500
Y Coordinate
6942077.1304183900
Unique Key
1108775699
14-00143323
Service Request Number: 14-00143323 • Address: 2209 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00143323
Address
2209 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-28T16:54:47.000
Status
Closed
Created Date
2014-04-25T16:54:47.000
Update Date
2014-04-25T17:42:03.000
Closed Date
2014-04-25T17:42:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2489507.0719259800
Y Coordinate
6949500.9813287900
Lat Long Location
2209 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1119781745
14-00173377
Service Request Number: 14-00173377 • Address: 2951 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00173377
Address
2951 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-05T07:32:38.000
Status
Closed
Created Date
2014-05-14T07:32:38.000
Update Date
2014-05-20T15:26:46.000
Closed Date
2014-05-20T15:26:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2498454.5602615800
Y Coordinate
6947420.9104863800
Lat Long Location
2951 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1121593729
14-00107369
Service Request Number: 14-00107369 • Address: 3352 S EDGEFIELD AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00107369
Address
3352 S EDGEFIELD AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-05-08T11:11:46.000
Status
Closed
Created Date
2014-04-03T11:11:46.000
Update Date
2014-05-07T16:23:38.000
Closed Date
2014-05-07T16:23:38.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477774.2915104100
Y Coordinate
6944098.0384182700
Lat Long Location
3352 S EDGEFIELD AVE, DALLAS, TX, 75224
Unique Key
1117619600
14-00173290
Service Request Number: 14-00173290 • Address: 1131 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00173290
Address
1131 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-17T06:17:17.000
Status
Closed
Created Date
2014-05-14T06:17:17.000
Update Date
2014-05-14T08:56:10.000
Closed Date
2014-05-14T06:59:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2521877.7517662300
Y Coordinate
6953703.9660746500
Lat Long Location
1131 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1121588306
13-00557188
Service Request Number: 13-00557188 • Address: MIDWAY RD & CAPPS DR, DALLAS, 75209, DALLAS, TX • City Council District: 13
Service Request Number
13-00557188
Address
MIDWAY RD & CAPPS DR, DALLAS, 75209, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-24T10:20:32.000
Status
Closed
Created Date
2013-11-05T10:20:32.000
Update Date
2014-02-20T14:00:42.000
Closed Date
2014-01-29T15:50:53.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2478201.1461286800
Y Coordinate
6998407.0907184900
Unique Key
1106869310
14-00081739
Service Request Number: 14-00081739 • Address: 2204 N MASTERS DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00081739
Address
2204 N MASTERS DR, DALLAS, TX 75227
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-08T12:32:08.000
Status
Closed
Created Date
2014-03-14T12:32:08.000
Update Date
2014-03-21T09:06:11.000
Closed Date
2014-03-21T09:06:10.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Phone
X Coordinate
2537823.5810894300
Y Coordinate
6960927.8059441000
Lat Long Location
2204 N MASTERS DR, DALLAS, TX, 75227
Unique Key
1116003815
14-00173338
Service Request Number: 14-00173338 • Address: 1315 S HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00173338
Address
1315 S HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-15T07:07:29.000
Status
Closed
Created Date
2014-05-14T07:07:29.000
Update Date
2014-05-14T13:11:23.000
Closed Date
2014-05-14T09:57:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Mobile Apps
X Coordinate
2473659.9816468600
Y Coordinate
6952871.6353261100
Lat Long Location
1315 S HAMPTON RD, DALLAS, TX, 75208
Unique Key
1121591255
13-00586846
Service Request Number: 13-00586846 • Address: 1266 S R L THORNTON FWY, DALLAS, TX 75208 • City Council District: 4
Service Request Number
13-00586846
Address
1266 S R L THORNTON FWY, DALLAS, TX 75208
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-30T11:11:33.000
Status
Closed
Created Date
2013-11-29T11:11:33.000
Update Date
2013-11-29T11:13:50.000
Closed Date
2013-11-29T11:13:50.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Urgent
Method Received Description
Mobile Apps
X Coordinate
2483649.6908827900
Y Coordinate
6953379.3041335000
Lat Long Location
1266 S R L THORNTON FWY, DALLAS, TX, 75208
Unique Key
1108788531
14-00182739
Service Request Number: 14-00182739 • Address: 210 S EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00182739
Address
210 S EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Dumpster Violation Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-14T07:23:27.000
Status
Closed
Created Date
2014-05-20T07:23:27.000
Update Date
2014-06-13T13:13:03.000
Closed Date
2014-06-11T12:30:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2477596.9306067900
Y Coordinate
6957646.9060778400
Lat Long Location
210 S EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1122177073
14-00173204
Service Request Number: 14-00173204 • Address: 3353 W CAMP WISDOM RD, DALLAS, TX 75237 • City Council District: 3
Service Request Number
14-00173204
Address
3353 W CAMP WISDOM RD, DALLAS, TX 75237
City Council District
3
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-04T19:58:27.000
Status
Closed
Created Date
2014-05-13T19:58:27.000
Update Date
2014-05-15T16:35:06.000
Closed Date
2014-05-15T16:35:05.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2468528.3642800200
Y Coordinate
6927926.0798955100
Lat Long Location
3353 W CAMP WISDOM RD, DALLAS, TX, 75237
Unique Key
1121581664
14-00107414
Service Request Number: 14-00107414 • Address: 900 N JESTER AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00107414
Address
900 N JESTER AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-06T11:32:30.000
Status
Closed
Created Date
2014-04-03T11:32:30.000
Update Date
2014-04-03T13:45:32.000
Closed Date
2014-04-03T13:45:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2468770.0711283300
Y Coordinate
6960633.0064072600
Lat Long Location
900 N JESTER AVE, DALLAS, TX, 75211
Unique Key
1117622188
14-00191032
Service Request Number: 14-00191032 • Address: 691 S CESAR CHAVEZ BLVD, DALLAS, TX 75201 • City Council District: 2
Service Request Number
14-00191032
Address
691 S CESAR CHAVEZ BLVD, DALLAS, TX 75201
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-30T09:14:15.000
Status
Closed
Created Date
2014-05-24T09:14:15.000
Update Date
2014-05-27T13:25:28.000
Closed Date
2014-05-27T13:25:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2494282.4296770400
Y Coordinate
6970701.5374398100
Lat Long Location
691 S CESAR CHAVEZ BLVD, DALLAS, TX, 75201
Unique Key
1122736338
14-00194745
Service Request Number: 14-00194745 • Address: 519 W 9TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00194745
Address
519 W 9TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-06T08:17:02.000
Status
Closed
Created Date
2014-05-28T08:17:02.000
Update Date
2014-06-02T10:13:42.000
Closed Date
2014-06-02T10:13:41.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2481723.1953469200
Y Coordinate
6958577.0090604000
Lat Long Location
519 W 9TH ST, DALLAS, TX, 75208
Unique Key
1122969168
14-00170512
Service Request Number: 14-00170512 • Address: 2800 S COCKRELL HILL RD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00170512
Address
2800 S COCKRELL HILL RD, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-16T15:14:48.000
Status
Closed
Created Date
2014-05-12T15:14:48.000
Update Date
2014-05-12T15:16:40.000
Closed Date
2014-05-12T15:16:39.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463265.7492317100
Y Coordinate
6945968.3041635200
Lat Long Location
2800 S COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1121415418
13-00557421
Service Request Number: 13-00557421 • Address: EL PASTEL DR & ALTO RICO DR, DALLAS, 75248, DALLAS, TX 75248 • City Council District: 12
Service Request Number
13-00557421
Address
EL PASTEL DR & ALTO RICO DR, DALLAS, 75248, DALLAS, TX 75248
City Council District
12
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2013-12-13T11:26:39.000
Status
Closed
Created Date
2013-11-05T11:26:39.000
Update Date
2013-11-06T16:36:17.000
Closed Date
2013-11-06T16:36:16.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2497188.1151249000
Y Coordinate
7039376.3001033400
Unique Key
1106882730
14-00178608
Service Request Number: 14-00178608 • Address: 1808 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
14-00178608
Address
1808 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-19T13:32:41.000
Status
Closed
Created Date
2014-05-16T13:32:41.000
Update Date
2014-05-17T19:19:40.000
Closed Date
2014-05-17T19:19:39.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2552725.2239361100
Y Coordinate
6934539.1936372300
Lat Long Location
1808 S BELT LINE RD, DALLAS, TX, 75253
Unique Key
1121917103
14-00170527
Service Request Number: 14-00170527 • Address: 2900 S COCKRELL HILL RD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00170527
Address
2900 S COCKRELL HILL RD, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-16T15:17:13.000
Status
Closed
Created Date
2014-05-12T15:17:13.000
Update Date
2014-05-12T15:18:35.000
Closed Date
2014-05-12T15:18:34.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463274.2264071800
Y Coordinate
6945392.8961270500
Lat Long Location
2900 S COCKRELL HILL RD, DALLAS, TX, 75233
Unique Key
1121416235
14-00193537
Service Request Number: 14-00193537 • Address: 4999 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00193537
Address
4999 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Plumbing Violation Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-08-20T13:36:09.000
Status
Closed
Created Date
2014-05-27T13:36:09.000
Update Date
2014-07-30T20:52:08.000
Closed Date
2014-07-30T20:52:04.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2526482.3010758000
Y Coordinate
6973304.5827577800
Lat Long Location
4999 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1122891510
14-00138609
Service Request Number: 14-00138609 • Address: 817 S HASKELL AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00138609
Address
817 S HASKELL AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-05T13:40:20.000
Status
Closed
Created Date
2014-04-23T13:40:20.000
Update Date
2014-05-01T13:09:45.000
Closed Date
2014-05-01T13:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2501335.0267641100
Y Coordinate
6972776.9114752300
Lat Long Location
817 S HASKELL AVE, DALLAS, TX, 75223
Unique Key
1119496151
14-00189442
Service Request Number: 14-00189442 • Address: 1538 E MISSOURI AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00189442
Address
1538 E MISSOURI AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-26T09:00:06.000
Status
Closed
Created Date
2014-05-23T09:00:06.000
Update Date
2014-05-25T17:33:06.000
Closed Date
2014-05-25T17:33:05.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2490701.2147828800
Y Coordinate
6948355.3619699000
Lat Long Location
1538 E MISSOURI AVE, DALLAS, TX, 75216
Unique Key
1122595228
13-00557487
Service Request Number: 13-00557487 • Address: PIERCE ST & POINSETTIA DR, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
13-00557487
Address
PIERCE ST & POINSETTIA DR, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-12-15T12:00:38.000
Status
Closed
Created Date
2013-11-05T12:00:38.000
Update Date
2013-11-19T13:47:36.000
Closed Date
2013-11-19T13:47:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2470934.8113274500
Y Coordinate
6950407.3359300000
Unique Key
1106887300
14-00171901
Service Request Number: 14-00171901 • Address: 827 S WINDOMERE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00171901
Address
827 S WINDOMERE AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-22T11:13:09.000
Status
Closed
Created Date
2014-05-13T11:13:09.000
Update Date
2014-05-16T10:44:10.000
Closed Date
2014-05-16T10:44:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2477182.2159643500
Y Coordinate
6955538.0206685300
Lat Long Location
827 S WINDOMERE AVE, DALLAS, TX, 75208
Unique Key
1121504618
14-00143476
Service Request Number: 14-00143476 • Address: 2968 S EDGEFIELD AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00143476
Address
2968 S EDGEFIELD AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-02T21:17:04.000
Status
Closed
Created Date
2014-04-25T21:17:04.000
Update Date
2014-04-25T21:21:50.000
Closed Date
2014-04-25T21:21:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477808.9134099900
Y Coordinate
6946610.0704187200
Lat Long Location
2968 S EDGEFIELD AVE, DALLAS, TX, 75224
Unique Key
1119794571
13-00586741
Service Request Number: 13-00586741 • Address: FERGUSON RD & WOODMEADOW PKWY, DALLAS, 75228, DALLAS, TX • City Council District: 9
Service Request Number
13-00586741
Address
FERGUSON RD & WOODMEADOW PKWY, DALLAS, 75228, DALLAS, TX
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-30T01:20:40.000
Status
Closed
Created Date
2013-11-29T01:20:40.000
Update Date
2013-11-29T12:24:14.000
Closed Date
2013-11-29T12:24:13.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2536267.6177328500
Y Coordinate
6998625.9692244900
Unique Key
1108781582
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