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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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13-00587575
Service Request Number: 13-00587575 • Address: SKILLMAN ST & SANDHURST LN, DALLAS, 75206, DALLAS, TX 75206 • City Council District: 14
Service Request Number
13-00587575
Address
SKILLMAN ST & SANDHURST LN, DALLAS, 75206, DALLAS, TX 75206
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Sweeping - STS
Ert Estimated Response Time
12
Overall Service Request Due Date
2014-01-01T14:09:48.000
Status
Closed
Created Date
2013-12-01T14:09:48.000
Update Date
2013-12-06T00:11:06.000
Closed Date
2013-12-06T00:11:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2502441.9287107400
Y Coordinate
6994534.8697080000
Unique Key
1108836205
14-00196374
Service Request Number: 14-00196374 • Address: 3206 W DAVIS ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00196374
Address
3206 W DAVIS ST, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-18T16:05:24.000
Status
Closed
Created Date
2014-05-28T16:05:24.000
Update Date
2014-05-29T11:39:34.000
Closed Date
2014-05-29T11:39:33.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2468700.1650091600
Y Coordinate
6959483.7837217300
Lat Long Location
3206 W DAVIS ST, DALLAS, TX, 75211
Unique Key
1123063237
13-00547042
Service Request Number: 13-00547042 • Address: CEDAR LAKE DR & MILITARY PKWY, DALLAS, DALLAS, TX • City Council District: 5
Service Request Number
13-00547042
Address
CEDAR LAKE DR & MILITARY PKWY, DALLAS, DALLAS, TX
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Traffic - General Request - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-11-11T14:29:37.000
Status
Closed
Created Date
2013-10-28T14:29:37.000
Update Date
2013-10-28T15:51:00.000
Closed Date
2013-10-28T15:50:59.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Phone
X Coordinate
2525706.4920052800
Y Coordinate
6967964.4714677800
Unique Key
1106186021
14-00177476
Service Request Number: 14-00177476 • Address: 1002 S GLASGOW DR, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00177476
Address
1002 S GLASGOW DR, DALLAS, TX 75223
City Council District
2
Department
Department of Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-05T20:17:47.000
Status
Closed
Created Date
2014-05-15T20:17:47.000
Update Date
2014-05-16T10:55:19.000
Closed Date
2014-05-16T10:55:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2507903.8711955100
Y Coordinate
6978310.5623056900
Lat Long Location
1002 S GLASGOW DR, DALLAS, TX, 75223
Unique Key
1121847451
14-00180320
Service Request Number: 14-00180320 • Address: 6000 W NORTHWEST HWY, UNIVERSITY PARK, TX 75225 • Department: Mobility & Street Services Department
Service Request Number
14-00180320
Address
6000 W NORTHWEST HWY, UNIVERSITY PARK, TX 75225
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-25T17:16:02.000
Status
Closed
Created Date
2014-05-18T17:16:02.000
Update Date
2014-05-22T13:56:16.000
Closed Date
2014-05-22T13:56:15.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2489195.5779286000
Y Coordinate
7001993.6272764700
Lat Long Location
6000 W NORTHWEST HWY, UNIVERSITY PARK, TX, 75225
Unique Key
1122027663
14-00177404
Service Request Number: 14-00177404 • Address: 4275 S CREST HAVEN RD, DALLAS, TX 75209 • City Council District: 2
Service Request Number
14-00177404
Address
4275 S CREST HAVEN RD, DALLAS, TX 75209
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-20T18:44:49.000
Status
Closed
Created Date
2014-05-15T18:44:49.000
Update Date
2014-05-16T13:32:03.000
Closed Date
2014-05-16T13:32:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479227.9671646600
Y Coordinate
6996352.2094261800
Lat Long Location
4275 S CREST HAVEN RD, DALLAS, TX, 75209
Unique Key
1121839863
13-00587155
Service Request Number: 13-00587155 • Address: BLACK WALNUT DR & GREEN ASH RD, DALLAS, 75243, DALLAS, TX 75243 • City Council District: 10
Service Request Number
13-00587155
Address
BLACK WALNUT DR & GREEN ASH RD, DALLAS, 75243, DALLAS, TX 75243
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-03-04T10:40:25.000
Status
Closed
Created Date
2013-11-30T10:40:25.000
Update Date
2013-12-03T07:22:05.000
Closed Date
2013-12-03T07:22:05.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2518006.8038675200
Y Coordinate
7021053.8626907600
Unique Key
1108808434
13-00587611
Service Request Number: 13-00587611 • Address: W LAWSON RD & FISH RD, DALLAS, 75253, DALLAS, TX • City Council District: 8
Service Request Number
13-00587611
Address
W LAWSON RD & FISH RD, DALLAS, 75253, DALLAS, TX
City Council District
8
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-01-01T15:53:33.000
Status
Closed
Created Date
2013-12-01T15:53:33.000
Update Date
2013-12-10T09:07:31.000
Closed Date
2013-12-10T09:07:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2559280.5108681800
Y Coordinate
6941237.2785865200
Unique Key
1108838395
14-00180349
Service Request Number: 14-00180349 • Address: 2618 MARTIN LUTHER KING JR BLVD, DALLAS, TX • City Council District: 7
Service Request Number
14-00180349
Address
2618 MARTIN LUTHER KING JR BLVD, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-06T17:55:36.000
Status
Closed
Created Date
2014-05-18T17:55:36.000
Update Date
2014-10-13T14:53:12.000
Closed Date
2014-10-13T14:53:11.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2500078.5390874700
Y Coordinate
6966452.1766083000
Lat Long Location
2618 MARTIN LUTHER KING JR BLVD, DALLAS, TX
Unique Key
1122029293
14-00170406
Service Request Number: 14-00170406 • Address: 4118 HAWTHORNE AVE, DALLAS, TX • City Council District: 14
Service Request Number
14-00170406
Address
4118 HAWTHORNE AVE, DALLAS, TX
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-21T14:52:26.000
Status
Closed
Created Date
2014-05-12T14:52:26.000
Update Date
2014-05-16T16:38:07.000
Closed Date
2014-05-16T16:38:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2488778.8134054400
Y Coordinate
6986415.0886879400
Lat Long Location
4118 HAWTHORNE AVE, DALLAS, TX
Unique Key
1121410269
14-00182667
Service Request Number: 14-00182667 • Address: 3000 N PRAIRIE CREEK RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00182667
Address
3000 N PRAIRIE CREEK RD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-27T22:46:28.000
Status
Closed
Created Date
2014-05-19T22:46:28.000
Update Date
2014-05-19T22:50:19.000
Closed Date
2014-05-16T22:50:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2532414.9065284900
Y Coordinate
6965623.5624290200
Lat Long Location
3000 N PRAIRIE CREEK RD, DALLAS, TX, 75227
Unique Key
1122172184
14-00180313
Service Request Number: 14-00180313 • Address: 371 E GREENBRIAR LN, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00180313
Address
371 E GREENBRIAR LN, DALLAS, TX 75203
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-25T17:11:00.000
Status
Closed
Created Date
2014-05-18T17:11:00.000
Update Date
2014-05-20T06:57:05.000
Closed Date
2014-05-20T06:57:04.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2485348.6070815800
Y Coordinate
6964792.6382046100
Lat Long Location
371 E GREENBRIAR LN, DALLAS, TX, 75203
Unique Key
1122027287
14-00177572
Service Request Number: 14-00177572 • Address: 7798 E MOCKINGBIRD LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
14-00177572
Address
7798 E MOCKINGBIRD LN, DALLAS, TX 75214
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-24T06:24:42.000
Status
Closed
Created Date
2014-05-16T06:24:42.000
Update Date
2014-05-19T14:07:24.000
Closed Date
2014-05-19T14:07:24.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513166.3382311200
Y Coordinate
6997734.3285612400
Lat Long Location
7798 E MOCKINGBIRD LN, DALLAS, TX, 75214
Unique Key
1121854048
13-00587330
Service Request Number: 13-00587330 • Address: E MOCKINGBIRD LN & N CENTRAL EXPY, DALLAS, 75205, DALLAS, TX • City Council District: 14
Service Request Number
13-00587330
Address
E MOCKINGBIRD LN & N CENTRAL EXPY, DALLAS, 75205, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-02-26T17:26:58.000
Status
Open
Created Date
2013-11-30T17:26:58.000
Update Date
2013-12-02T10:28:44.000
Closed Date
2013-12-02T10:27:43.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Phone
X Coordinate
2497110.4034036400
Y Coordinate
6991661.7538540100
Unique Key
1108819194
14-00187478
Service Request Number: 14-00187478 • Address: 3500 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 2
Service Request Number
14-00187478
Address
3500 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-25T09:22:35.000
Status
Closed
Created Date
2014-05-22T09:22:35.000
Update Date
2014-05-22T11:28:37.000
Closed Date
2014-05-22T11:28:36.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2471568.6127229500
Y Coordinate
6999065.0953242000
Lat Long Location
3500 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1122470717
14-00177654
Service Request Number: 14-00177654 • Address: 8228 E R L THORNTON FWY, DALLAS, TX 75228 • City Council District: 7
Service Request Number
14-00177654
Address
8228 E R L THORNTON FWY, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-23T08:03:08.000
Status
Closed
Created Date
2014-05-16T08:03:08.000
Update Date
2014-05-22T11:03:20.000
Closed Date
2014-05-22T11:03:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521732.6913690300
Y Coordinate
6976487.7174504100
Lat Long Location
8228 E R L THORNTON FWY, DALLAS, TX, 75228
Unique Key
1121859560
14-00004132
Service Request Number: 14-00004132 • Address: CEDAR SPRINGS RD & OAK LAWN AVE, DALLAS, 75219, DALLAS, TX • City Council District: 14
Service Request Number
14-00004132
Address
CEDAR SPRINGS RD & OAK LAWN AVE, DALLAS, 75219, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-03-29T12:53:08.000
Status
Closed
Created Date
2014-01-06T12:53:08.000
Update Date
2014-01-08T15:46:56.000
Closed Date
2014-01-08T15:46:55.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2488107.0855264300
Y Coordinate
6981443.3985674600
Unique Key
1111095246
13-00557777
Service Request Number: 13-00557777 • Address: DALLAS PKWY & FRANKFORD RD, DALLAS, 75287, DALLAS, TX • City Council District: 12
Service Request Number
13-00557777
Address
DALLAS PKWY & FRANKFORD RD, DALLAS, 75287, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-15T13:28:05.000
Status
Closed
Created Date
2013-11-05T13:28:05.000
Update Date
2013-11-07T11:25:27.000
Closed Date
2013-11-07T11:25:12.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Phone
X Coordinate
2480601.7917409000
Y Coordinate
7049892.9638524600
Unique Key
1106902065
13-00546871
Service Request Number: 13-00546871 • Address: LOVETT AVE & MCNEIL ST, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
13-00546871
Address
LOVETT AVE & MCNEIL ST, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-07T13:16:37.000
Status
Closed
Created Date
2013-10-28T13:16:37.000
Update Date
2013-10-31T09:55:19.000
Closed Date
2013-10-31T09:55:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2524832.2247359100
Y Coordinate
6969895.9412093200
Unique Key
1106174486
14-00183860
Service Request Number: 14-00183860 • Address: 2011 S VERNON AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00183860
Address
2011 S VERNON AVE, DALLAS, TX 75224
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-23T12:10:45.000
Status
Closed
Created Date
2014-05-20T12:10:45.000
Update Date
2014-05-20T14:55:41.000
Closed Date
2014-05-20T14:55:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479904.3692500000
Y Coordinate
6951024.1221480100
Lat Long Location
2011 S VERNON AVE, DALLAS, TX, 75224
Unique Key
1122241601
14-00178544
Service Request Number: 14-00178544 • Address: 5607 W LOVERS LN, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00178544
Address
5607 W LOVERS LN, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-21T13:02:01.000
Status
Closed
Created Date
2014-05-16T13:02:01.000
Update Date
2014-05-19T07:55:25.000
Closed Date
2014-05-19T07:55:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2485242.2429034600
Y Coordinate
6996762.7379149600
Lat Long Location
5607 W LOVERS LN, DALLAS, TX, 75209
Unique Key
1121913237
14-00189487
Service Request Number: 14-00189487 • Address: 703 S ACRES DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00189487
Address
703 S ACRES DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-29T09:15:00.000
Status
Closed
Created Date
2014-05-23T09:15:00.000
Update Date
2014-07-11T16:15:48.000
Closed Date
2014-06-06T12:47:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2540773.9424180400
Y Coordinate
6942933.5292789600
Lat Long Location
703 S ACRES DR, DALLAS, TX, 75217
Unique Key
1122599953
14-00182939
Service Request Number: 14-00182939 • Address: 2500 W 12TH ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00182939
Address
2500 W 12TH ST, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-21T08:43:10.000
Status
Closed
Created Date
2014-05-20T08:43:10.000
Update Date
2014-05-20T09:28:19.000
Closed Date
2014-05-20T09:19:00.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2472968.2968256700
Y Coordinate
6956542.2990998400
Lat Long Location
2500 W 12TH ST, DALLAS, TX, 75211
Unique Key
1122189662
14-00193560
Service Request Number: 14-00193560 • Address: 327 W GROVER C WASHINGTON AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00193560
Address
327 W GROVER C WASHINGTON AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-05T13:43:56.000
Status
Closed
Created Date
2014-05-27T13:43:56.000
Update Date
2014-05-29T10:46:55.000
Closed Date
2014-05-29T10:46:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483035.8149356300
Y Coordinate
6948127.4839906100
Lat Long Location
327 W GROVER C WASHINGTON AVE, DALLAS, TX, 75224
Unique Key
1122892914
14-00170606
Service Request Number: 14-00170606 • Address: 3600 S WESTMORELAND RD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00170606
Address
3600 S WESTMORELAND RD, DALLAS, TX 75233
City Council District
3
Department
Trinity Watershed Management
Service Request Type
Trinity River Levee Mowing/Maintenance - Routine-TWM
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-02T15:40:36.000
Status
Closed
Created Date
2014-05-12T15:40:36.000
Update Date
2014-06-11T06:05:27.000
Closed Date
2014-06-11T06:05:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
E-Mail
X Coordinate
2467288.5953638800
Y Coordinate
6941613.8651937200
Lat Long Location
3600 S WESTMORELAND RD, DALLAS, TX, 75233
Unique Key
1121420766
14-00180339
Service Request Number: 14-00180339 • Address: 2617 MARTIN LUTHER KING JR BLVD, DALLAS, TX • City Council District: 7
Service Request Number
14-00180339
Address
2617 MARTIN LUTHER KING JR BLVD, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-06T17:44:21.000
Status
Closed
Created Date
2014-05-18T17:44:21.000
Update Date
2014-05-19T13:15:09.000
Closed Date
2014-05-19T13:15:08.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2500043.0434789000
Y Coordinate
6966473.0130155300
Lat Long Location
2617 MARTIN LUTHER KING JR BLVD, DALLAS, TX
Unique Key
1122028710
14-00187506
Service Request Number: 14-00187506 • Address: 300 N BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00187506
Address
300 N BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic - Road Hump Request - STS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-12T09:32:57.000
Status
Closed
Created Date
2014-05-22T09:32:57.000
Update Date
2014-06-11T10:36:24.000
Closed Date
2014-06-10T17:39:00.000
Outcome
Resolved - Information Provided
Priority
MCC Priority
Method Received Description
E-Mail
X Coordinate
2469198.8202521500
Y Coordinate
6958696.4549009300
Lat Long Location
300 N BARNETT AVE, DALLAS, TX, 75211
Unique Key
1122472757
13-00587153
Service Request Number: 13-00587153 • Address: BLACKWOOD DR & TOPSFIELD DR, DALLAS, 75231, DALLAS, TX 75231 • City Council District: 10
Service Request Number
13-00587153
Address
BLACKWOOD DR & TOPSFIELD DR, DALLAS, 75231, DALLAS, TX 75231
City Council District
10
Department
Trinity Watershed Management
Service Request Type
Private Property Water Leak -TWM-SWQ
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-14T10:28:35.000
Status
Closed
Created Date
2013-11-30T10:28:35.000
Update Date
2013-12-02T13:46:15.000
Closed Date
2013-12-02T13:46:15.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Web
X Coordinate
2510157.1034952500
Y Coordinate
7005766.9641241900
Unique Key
1108808313
14-00190934
Service Request Number: 14-00190934 • Address: 254 N BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00190934
Address
254 N BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-30T23:16:44.000
Status
Closed
Created Date
2014-05-23T23:16:44.000
Update Date
2014-05-24T08:26:30.000
Closed Date
2014-05-24T08:26:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2475706.0233986900
Y Coordinate
6958715.3011541800
Lat Long Location
254 N BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1122729172
14-00177574
Service Request Number: 14-00177574 • Address: 714 N BUCKNER BLVD, DALLAS, TX 75218 • City Council District: 9
Service Request Number
14-00177574
Address
714 N BUCKNER BLVD, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-19T06:44:00.000
Status
Closed
Created Date
2014-05-16T06:44:00.000
Update Date
2014-05-16T13:35:38.000
Closed Date
2014-05-16T13:35:37.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2517510.1573280600
Y Coordinate
6995268.6752259700
Lat Long Location
714 N BUCKNER BLVD, DALLAS, TX, 75218
Unique Key
1121854197
14-00173308
Service Request Number: 14-00173308 • Address: 301 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00173308
Address
301 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-18T06:37:30.000
Status
Closed
Created Date
2014-05-14T06:37:30.000
Update Date
2014-05-14T06:39:06.000
Closed Date
2014-05-14T06:39:05.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482990.8904175000
Y Coordinate
6957429.9312226900
Lat Long Location
301 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1121589262
14-00177363
Service Request Number: 14-00177363 • Address: 551 W SANER AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00177363
Address
551 W SANER AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-27T17:52:16.000
Status
Closed
Created Date
2014-05-15T17:52:16.000
Update Date
2014-05-23T18:57:41.000
Closed Date
2014-05-23T18:57:37.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2481493.9359204500
Y Coordinate
6946486.0791921000
Lat Long Location
551 W SANER AVE, DALLAS, TX, 75224
Unique Key
1121837239
14-00193565
Service Request Number: 14-00193565 • Address: 4908 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 2
Service Request Number
14-00193565
Address
4908 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-09T13:47:09.000
Status
Closed
Created Date
2014-05-27T13:47:09.000
Update Date
2014-07-29T11:43:48.000
Closed Date
2014-07-29T11:43:47.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2482173.4358620300
Y Coordinate
6994412.7321779700
Lat Long Location
4908 W UNIVERSITY BLVD, DALLAS, TX, 75209
Unique Key
1122893283
14-00177669
Service Request Number: 14-00177669 • Address: 413 N PRAIRIE AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
14-00177669
Address
413 N PRAIRIE AVE, DALLAS, TX 75246
City Council District
2
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-23T08:07:28.000
Status
Closed
Created Date
2014-05-16T08:07:28.000
Update Date
2014-06-03T15:56:11.000
Closed Date
2014-06-03T15:56:10.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2500849.0897121700
Y Coordinate
6976952.4305149400
Lat Long Location
413 N PRAIRIE AVE, DALLAS, TX, 75246
Unique Key
1121860422
14-00189593
Service Request Number: 14-00189593 • Address: 704 N OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00189593
Address
704 N OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-30T09:46:50.000
Status
Closed
Created Date
2014-05-23T09:46:50.000
Update Date
2014-05-24T08:51:21.000
Closed Date
2014-05-24T08:51:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2474337.1240969500
Y Coordinate
6960151.9869067500
Lat Long Location
704 N OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1122610001
14-00004145
Service Request Number: 14-00004145 • Address: DESDEMONA DR & PAT DR, DALLAS, 75228, DALLAS, TX • City Council District: 9
Service Request Number
14-00004145
Address
DESDEMONA DR & PAT DR, DALLAS, 75228, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-01-09T13:03:59.000
Status
Closed
Created Date
2014-01-06T13:03:59.000
Update Date
2014-01-06T19:50:11.000
Closed Date
2014-01-06T19:50:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2527352.5474374100
Y Coordinate
6994111.4266605100
Unique Key
1111096105
14-00170635
Service Request Number: 14-00170635 • Address: 2836 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00170635
Address
2836 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
A/C Inoperable Apts - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-21T15:49:16.000
Status
Closed
Created Date
2014-05-12T15:49:16.000
Update Date
2014-05-16T08:55:44.000
Closed Date
2014-05-16T08:55:43.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2497720.8962305600
Y Coordinate
6946940.7718611200
Lat Long Location
2836 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1121422459
13-00587290
Service Request Number: 13-00587290 • Address: GREENVILLE AVE & ROYAL LN, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
13-00587290
Address
GREENVILLE AVE & ROYAL LN, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Police Department
Service Request Type
Illegal Parking/No Parking Zone 1 -DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-10T15:18:22.000
Status
Closed
Created Date
2013-11-30T15:18:22.000
Update Date
2013-12-04T08:01:06.000
Closed Date
2013-12-04T08:01:05.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2504541.4749711100
Y Coordinate
7012477.8537138600
Unique Key
1108816726
14-00119747
Service Request Number: 14-00119747 • Address: 2730 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00119747
Address
2730 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-14T08:34:19.000
Status
Closed
Created Date
2014-04-11T08:34:19.000
Update Date
2014-04-11T10:38:34.000
Closed Date
2014-04-11T10:38:33.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2527122.7150526200
Y Coordinate
6963700.4891168600
Lat Long Location
2730 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1118364469
13-00547120
Service Request Number: 13-00547120 • Address: NORTHAVEN RD & DENNIS RD, DALLAS, 75229, DALLAS, TX • City Council District: 6
Service Request Number
13-00547120
Address
NORTHAVEN RD & DENNIS RD, DALLAS, 75229, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-16T14:51:43.000
Status
Closed
Created Date
2013-10-28T14:51:43.000
Update Date
2013-10-29T11:20:58.000
Closed Date
2013-10-29T11:20:57.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Phone
X Coordinate
2465234.1371129000
Y Coordinate
7015586.2209376300
Unique Key
1106190626
14-00178644
Service Request Number: 14-00178644 • Address: 606 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00178644
Address
606 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-23T13:51:12.000
Status
Closed
Created Date
2014-05-16T13:51:12.000
Update Date
2014-05-17T18:55:44.000
Closed Date
2014-05-17T18:55:43.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2476085.0260824100
Y Coordinate
6956212.1908889600
Lat Long Location
606 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1121919247
14-00190959
Service Request Number: 14-00190959 • Address: 7200 FERGUSON RD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
14-00190959
Address
7200 FERGUSON RD, DALLAS, TX 75228
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-25T06:08:37.000
Status
Closed
Created Date
2014-05-24T06:08:37.000
Update Date
2014-05-24T11:38:29.000
Closed Date
2014-05-24T09:46:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2514818.3975159700
Y Coordinate
6976822.3281280300
Lat Long Location
7200 FERGUSON RD, DALLAS, TX, 75228
Unique Key
1122730837
14-00172284
Service Request Number: 14-00172284 • Address: 805 S BEACON ST, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00172284
Address
805 S BEACON ST, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-17T13:00:59.000
Status
Closed
Created Date
2014-05-13T13:00:59.000
Update Date
2014-07-11T10:50:27.000
Closed Date
2014-07-11T10:50:23.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2505985.4627739400
Y Coordinate
6977202.0191189600
Lat Long Location
805 S BEACON ST, DALLAS, TX, 75223
Unique Key
1121524920
13-00587489
Service Request Number: 13-00587489 • Address: AUBURN AVE & PASADENA AVE, DALLAS, 75214, DALLAS, TX 75214 • City Council District: 9
Service Request Number
13-00587489
Address
AUBURN AVE & PASADENA AVE, DALLAS, 75214, DALLAS, TX 75214
City Council District
9
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-12-16T11:00:34.000
Status
Closed
Created Date
2013-12-01T11:00:34.000
Update Date
2013-12-03T14:15:16.000
Closed Date
2013-12-03T14:15:15.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2509417.9965899500
Y Coordinate
6985130.9325027800
Unique Key
1108830776
14-00177555
Service Request Number: 14-00177555 • Address: 319 W LOUISIANA AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00177555
Address
319 W LOUISIANA AVE, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-27T23:55:42.000
Status
Closed
Created Date
2014-05-15T23:55:42.000
Update Date
2014-06-12T23:45:28.000
Closed Date
2014-06-12T23:45:27.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482852.3697273800
Y Coordinate
6950196.9682540900
Lat Long Location
319 W LOUISIANA AVE, DALLAS, TX, 75224
Unique Key
1121852578
13-00587084
Service Request Number: 13-00587084 • Address: HATCHER ST & SPRING AVE, DALLAS, 75210, DALLAS, TX • City Council District: 7
Service Request Number
13-00587084
Address
HATCHER ST & SPRING AVE, DALLAS, 75210, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-12-03T03:05:07.000
Status
Closed
Created Date
2013-11-30T03:05:07.000
Update Date
2013-11-30T03:49:51.000
Closed Date
2013-11-30T03:49:47.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Urgent
Method Received Description
Phone
X Coordinate
2510043.2762579300
Y Coordinate
6970556.4256659800
Unique Key
1108803579
14-00185872
Service Request Number: 14-00185872 • Address: 3525 S POLK ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00185872
Address
3525 S POLK ST, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
A/C Inoperable Apts - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-02T11:37:36.000
Status
Closed
Created Date
2014-05-21T11:37:36.000
Update Date
2014-05-22T07:36:55.000
Closed Date
2014-05-22T07:36:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2479032.1285793400
Y Coordinate
6941870.2451152300
Lat Long Location
3525 S POLK ST, DALLAS, TX, 75224
Unique Key
1122374423
14-00187442
Service Request Number: 14-00187442 • Address: 18522 VISTA DEL SOL, DALLAS, TX 75287 • City Council District: 12
Service Request Number
14-00187442
Address
18522 VISTA DEL SOL, DALLAS, TX 75287
City Council District
12
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-07T09:09:23.000
Status
Closed
Created Date
2014-05-22T09:09:23.000
Update Date
2014-06-10T17:12:50.000
Closed Date
2014-06-10T17:12:50.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2478339.4815128300
Y Coordinate
7052048.4149179400
Lat Long Location
18522 VISTA, DALLAS, TX, 75287
Unique Key
1122467995
13-00546956
Service Request Number: 13-00546956 • Address: W NORTHWEST HWY & DALLAS NORTH TOLLWAY, DALLAS, 75220, DALLAS, TX • City Council District: 13
Service Request Number
13-00546956
Address
W NORTHWEST HWY & DALLAS NORTH TOLLWAY, DALLAS, 75220, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-07T13:53:33.000
Status
Closed
Created Date
2013-10-28T13:53:33.000
Update Date
2013-10-29T07:52:15.000
Closed Date
2013-10-29T07:52:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486891.9407255100
Y Coordinate
7002032.3209066000
Unique Key
1106180125
14-00159685
Service Request Number: 14-00159685 • Address: 4803 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
14-00159685
Address
4803 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-18T12:02:41.000
Status
Closed
Created Date
2014-05-06T12:02:41.000
Update Date
2014-05-06T12:09:44.000
Closed Date
2014-05-06T12:00:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2505748.8235677600
Y Coordinate
6962229.7067597300
Lat Long Location
4803 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1120767597
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