311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00193606
Service Request Number: 14-00193606 • Address: 3550 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00193606
Address
3550 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-13T14:05:04.000
Status
Closed
Created Date
2014-05-27T14:05:04.000
Update Date
2014-06-05T16:24:12.000
Closed Date
2014-06-05T16:24:11.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2500935.3642031500
Y Coordinate
6949914.5898556200
Lat Long Location
3550 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1122896017
14-00182737
Service Request Number: 14-00182737 • Address: 300 S RAVINIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00182737
Address
300 S RAVINIA DR, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-21T07:22:17.000
Status
Closed
Created Date
2014-05-20T07:22:17.000
Update Date
2014-05-20T14:24:21.000
Closed Date
2014-05-20T14:24:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2469565.0363991200
Y Coordinate
6957222.5568917200
Lat Long Location
300 S RAVINIA DR, DALLAS, TX, 75211
Unique Key
1122176935
14-00170619
Service Request Number: 14-00170619 • Address: 2603 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00170619
Address
2603 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-24T15:43:34.000
Status
Closed
Created Date
2014-05-12T15:43:34.000
Update Date
2014-05-12T15:53:28.000
Closed Date
2014-05-12T15:53:27.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527041.9350619500
Y Coordinate
6962955.2398651700
Lat Long Location
2603 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1121421444
14-00182564
Service Request Number: 14-00182564 • Address: 4510 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00182564
Address
4510 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-25T19:35:36.000
Status
Closed
Created Date
2014-05-19T19:35:36.000
Update Date
2014-05-27T08:18:36.000
Closed Date
2014-05-27T08:18:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2461701.4840991700
Y Coordinate
6954771.1324714500
Lat Long Location
4510 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1122162719
13-00547302
Service Request Number: 13-00547302 • Address: CEDAR LAKE DR & MILITARY PKWY, DALLAS, DALLAS, TX • City Council District: 5
Service Request Number
13-00547302
Address
CEDAR LAKE DR & MILITARY PKWY, DALLAS, DALLAS, TX
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-16T15:50:37.000
Status
Closed
Created Date
2013-10-28T15:50:37.000
Update Date
2013-12-02T14:59:27.000
Closed Date
2013-12-02T14:59:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2525706.4920052800
Y Coordinate
6967964.4714677800
Unique Key
1106202514
13-00587605
Service Request Number: 13-00587605 • Address: 2885 C F HAWN SERV N, DALLAS, TX 75215 • City Council District: 7
Service Request Number
13-00587605
Address
2885 C F HAWN SERV N, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-01-30T15:29:02.000
Status
Closed
Created Date
2013-12-01T15:29:02.000
Update Date
2013-12-09T15:44:20.000
Closed Date
2013-12-09T15:44:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2504223.1537449400
Y Coordinate
6959017.7383431600
Lat Long Location
2885 C F, DALLAS, TX, 75215
Unique Key
1108837969
14-00162457
Service Request Number: 14-00162457 • Address: 2614 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00162457
Address
2614 N HASKELL AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-19T16:11:20.000
Status
Closed
Created Date
2014-05-07T16:11:20.000
Update Date
2014-06-10T08:17:52.000
Closed Date
2014-05-08T07:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493723.2020450400
Y Coordinate
6980333.4724989400
Lat Long Location
2614 N HASKELL AVE, DALLAS, TX, 75204
Unique Key
1120934650
14-00194819
Service Request Number: 14-00194819 • Address: 200 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00194819
Address
200 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-04T08:33:40.000
Status
Closed
Created Date
2014-05-28T08:33:40.000
Update Date
2014-05-29T08:36:35.000
Closed Date
2014-05-29T08:36:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468396.9441209600
Y Coordinate
6957497.4160288900
Lat Long Location
200 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1122973564
14-00019296
Service Request Number: 14-00019296 • Address: 2300 S ST AUGUSTINE RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00019296
Address
2300 S ST AUGUSTINE RD, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-02-03T15:24:48.000
Status
Closed
Created Date
2014-01-17T15:24:48.000
Update Date
2014-01-27T15:10:06.000
Closed Date
2014-01-27T15:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2536564.4805910300
Y Coordinate
6932623.5265555800
Lat Long Location
2300 S ST AUGUSTINE RD, DALLAS, TX, 75217
Unique Key
1112048765
14-00180333
Service Request Number: 14-00180333 • Address: 5100 N JIM MILLER RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00180333
Address
5100 N JIM MILLER RD, DALLAS, TX 75227
City Council District
7
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-01T17:39:33.000
Status
Closed
Created Date
2014-05-18T17:39:33.000
Update Date
2014-05-20T16:03:35.000
Closed Date
2014-05-20T16:03:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2521627.9403795900
Y Coordinate
6973446.3317337500
Lat Long Location
5100 N JIM MILLER RD, DALLAS, TX, 75227
Unique Key
1122028426
14-00162467
Service Request Number: 14-00162467 • Address: 2614 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00162467
Address
2614 N HASKELL AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-19T16:13:02.000
Status
Closed
Created Date
2014-05-07T16:13:02.000
Update Date
2014-05-15T09:27:02.000
Closed Date
2014-05-08T06:54:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493723.2020450400
Y Coordinate
6980333.4724989400
Lat Long Location
2614 N HASKELL AVE, DALLAS, TX, 75204
Unique Key
1120935169
14-00182813
Service Request Number: 14-00182813 • Address: 3706 S FITZHUGH AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
14-00182813
Address
3706 S FITZHUGH AVE, DALLAS, TX 75210
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-02T08:03:32.000
Status
Closed
Created Date
2014-05-20T08:03:32.000
Update Date
2014-05-20T08:08:19.000
Closed Date
2014-05-20T08:00:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504548.0014175200
Y Coordinate
6968684.9183469900
Lat Long Location
3706 S FITZHUGH AVE, DALLAS, TX, 75210
Unique Key
1122181801
14-00164218
Service Request Number: 14-00164218 • Address: 7700 S CENTRAL EXPY, DALLAS, TX 75216 • City Council District: 7
Service Request Number
14-00164218
Address
7700 S CENTRAL EXPY, DALLAS, TX 75216
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-09T13:27:26.000
Status
Closed
Created Date
2014-05-08T13:27:26.000
Update Date
2014-05-09T08:44:05.000
Closed Date
2014-05-09T08:44:04.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2505368.5861410000
Y Coordinate
6947326.7653993300
Lat Long Location
7700 S CENTRAL EXPY, DALLAS, TX, 75216
Unique Key
1121042213
14-00124348
Service Request Number: 14-00124348 • Address: 2404 N HALL ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
14-00124348
Address
2404 N HALL ST, DALLAS, TX 75204
City Council District
14
Department
Police Department
Service Request Type
Illegal Parking/No Parking Zone 1 -DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-24T17:46:41.000
Status
Closed
Created Date
2014-04-14T17:46:41.000
Update Date
2014-04-17T11:14:13.000
Closed Date
2014-04-17T11:14:12.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2492472.2498808900
Y Coordinate
6978312.4956368600
Lat Long Location
2404 N HALL ST, DALLAS, TX, 75204
Unique Key
1118641382
14-00177558
Service Request Number: 14-00177558 • Address: 1712 E RED BIRD LN, DALLAS, TX 75241 • City Council District: 3
Service Request Number
14-00177558
Address
1712 E RED BIRD LN, DALLAS, TX 75241
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-30T02:45:01.000
Status
Closed
Created Date
2014-05-16T02:45:01.000
Update Date
2014-06-26T15:55:24.000
Closed Date
2014-06-26T15:55:23.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2493005.6661835000
Y Coordinate
6933029.4309207700
Lat Long Location
1712 E RED BIRD LN, DALLAS, TX, 75241
Unique Key
1121852999
14-00183916
Service Request Number: 14-00183916 • Address: 403 S MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00183916
Address
403 S MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-02T12:33:09.000
Status
Closed
Created Date
2014-05-20T12:33:09.000
Update Date
2014-05-28T12:11:54.000
Closed Date
2014-05-28T12:11:54.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537893.7836110900
Y Coordinate
6945073.2767857500
Lat Long Location
403 S MASTERS DR, DALLAS, TX, 75217
Unique Key
1122244669
14-00170677
Service Request Number: 14-00170677 • Address: 6407 S R L THORNTON FWY, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00170677
Address
6407 S R L THORNTON FWY, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-16T15:57:55.000
Status
Closed
Created Date
2014-05-12T15:57:55.000
Update Date
2014-05-12T15:59:07.000
Closed Date
2014-05-12T15:59:07.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484582.1802575800
Y Coordinate
6930881.7245165000
Lat Long Location
6407 S R L THORNTON FWY, DALLAS, TX, 75232
Unique Key
1121424885
14-00177643
Service Request Number: 14-00177643 • Address: 2438 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00177643
Address
2438 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-30T07:58:18.000
Status
Closed
Created Date
2014-05-16T07:58:18.000
Update Date
2014-06-19T13:08:53.000
Closed Date
2014-06-19T13:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527133.5518848400
Y Coordinate
6962317.0017392500
Lat Long Location
2438 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1121858788
14-00124287
Service Request Number: 14-00124287 • Address: 3310 S FRANKLIN ST, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00124287
Address
3310 S FRANKLIN ST, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-05-27T17:16:07.000
Status
Closed
Created Date
2014-04-14T17:16:07.000
Update Date
2014-04-18T10:12:20.000
Closed Date
2014-04-18T10:12:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2472975.7501206700
Y Coordinate
6942803.7787202500
Lat Long Location
3310 S FRANKLIN ST, DALLAS, TX, 75233
Unique Key
1118638036
14-00182836
Service Request Number: 14-00182836 • Address: 2221 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
14-00182836
Address
2221 E LEDBETTER DR, DALLAS, TX 75216
City Council District
3
Department
FIRE - Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-04T08:10:23.000
Status
Closed
Created Date
2014-05-20T08:10:23.000
Update Date
2014-05-20T08:14:05.000
Closed Date
2014-05-17T08:13:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2495475.5671122400
Y Coordinate
6937327.8124493600
Lat Long Location
2221 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1122183187
14-00170702
Service Request Number: 14-00170702 • Address: 3946 W KIEST BLVD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00170702
Address
3946 W KIEST BLVD, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-15T16:04:27.000
Status
Closed
Created Date
2014-05-12T16:04:27.000
Update Date
2014-05-13T09:57:57.000
Closed Date
2014-05-13T09:57:56.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2464915.4471852900
Y Coordinate
6943471.6882716500
Lat Long Location
3946 W KIEST BLVD, DALLAS, TX, 75233
Unique Key
1121426312
13-00587777
Service Request Number: 13-00587777 • Address: ROYAL LN & JAMESTOWN RD, DALLAS, 75230, DALLAS, TX • City Council District: 13
Service Request Number
13-00587777
Address
ROYAL LN & JAMESTOWN RD, DALLAS, 75230, DALLAS, TX
City Council District
13
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-12-16T07:38:13.000
Status
Closed
Created Date
2013-12-02T07:38:13.000
Update Date
2013-12-03T08:53:51.000
Closed Date
2013-12-03T08:53:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488060.9460525800
Y Coordinate
7012695.3820201100
Unique Key
1108850569
14-00177644
Service Request Number: 14-00177644 • Address: 5500 N JIM MILLER RD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
14-00177644
Address
5500 N JIM MILLER RD, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-23T07:58:20.000
Status
Closed
Created Date
2014-05-16T07:58:20.000
Update Date
2014-05-16T08:00:10.000
Closed Date
2014-05-16T08:00:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521631.1544887600
Y Coordinate
6975843.6629141400
Lat Long Location
5500 N JIM MILLER RD, DALLAS, TX, 75228
Unique Key
1121858843
14-00194840
Service Request Number: 14-00194840 • Address: 1500 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00194840
Address
1500 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-04T08:37:09.000
Status
Closed
Created Date
2014-05-28T08:37:09.000
Update Date
2014-05-29T08:45:37.000
Closed Date
2014-05-29T08:45:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468440.6478975800
Y Coordinate
6951949.6547715500
Lat Long Location
1500 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1122974691
14-00004311
Service Request Number: 14-00004311 • Address: MATILDA ST & E UNIVERSITY BLVD, DALLAS, 75206, DALLAS, TX 75206 • City Council District: 14
Service Request Number
14-00004311
Address
MATILDA ST & E UNIVERSITY BLVD, DALLAS, 75206, DALLAS, TX 75206
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-13T14:18:52.000
Status
Closed
Created Date
2014-01-06T14:18:52.000
Update Date
2014-01-14T16:17:59.000
Closed Date
2014-01-14T16:17:58.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2500460.4309849400
Y Coordinate
6994949.2030706900
Unique Key
1111106785
14-00193635
Service Request Number: 14-00193635 • Address: 221 S POLK ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00193635
Address
221 S POLK ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-09T14:12:24.000
Status
Closed
Created Date
2014-05-27T14:12:24.000
Update Date
2014-06-09T10:34:05.000
Closed Date
2014-06-09T10:34:04.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2479010.8664749500
Y Coordinate
6957523.0195064200
Lat Long Location
221 S POLK ST, DALLAS, TX, 75208
Unique Key
1122898000
13-00587638
Service Request Number: 13-00587638 • Address: N PRAIRIE CREEK RD & ELAM RD, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
13-00587638
Address
N PRAIRIE CREEK RD & ELAM RD, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-12-11T16:58:10.000
Status
Closed
Created Date
2013-12-01T16:58:10.000
Update Date
2013-12-03T12:32:55.000
Closed Date
2013-12-03T12:32:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2532614.0068581300
Y Coordinate
6949683.4024667200
Unique Key
1108840041
14-00187555
Service Request Number: 14-00187555 • Address: 729 S STOREY ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00187555
Address
729 S STOREY ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-07T09:43:55.000
Status
Closed
Created Date
2014-05-22T09:43:55.000
Update Date
2014-07-05T18:03:41.000
Closed Date
2014-07-01T18:03:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2485250.6477533600
Y Coordinate
6955938.4123697600
Lat Long Location
729 S STOREY ST, DALLAS, TX, 75203
Unique Key
1122476039
14-00182884
Service Request Number: 14-00182884 • Address: 240 N ACRES DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00182884
Address
240 N ACRES DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-07-02T08:25:23.000
Status
Closed
Created Date
2014-05-20T08:25:23.000
Update Date
2014-06-19T15:31:49.000
Closed Date
2014-06-19T15:31:48.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2540922.2768006800
Y Coordinate
6948102.1981455700
Lat Long Location
240 N ACRES DR, DALLAS, TX, 75217
Unique Key
1122185943
14-00170754
Service Request Number: 14-00170754 • Address: 2101 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00170754
Address
2101 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-19T16:14:21.000
Status
Closed
Created Date
2014-05-12T16:14:21.000
Update Date
2014-05-12T16:17:10.000
Closed Date
2014-05-12T16:17:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527076.1742879600
Y Coordinate
6960235.2250170000
Lat Long Location
2101 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1121429187
14-00170752
Service Request Number: 14-00170752 • Address: 3000 S POLK ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00170752
Address
3000 S POLK ST, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-16T16:13:49.000
Status
Closed
Created Date
2014-05-12T16:13:49.000
Update Date
2014-05-12T16:15:10.000
Closed Date
2014-05-12T16:15:10.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479048.2490743900
Y Coordinate
6946421.3880193600
Lat Long Location
3000 S POLK ST, DALLAS, TX, 75224
Unique Key
1121429072
14-00192132
Service Request Number: 14-00192132 • Address: 4025 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00192132
Address
4025 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-27T16:51:57.000
Status
Closed
Created Date
2014-05-26T16:51:57.000
Update Date
2014-05-27T14:12:35.000
Closed Date
2014-05-27T14:12:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2502778.0489586100
Y Coordinate
6950893.7195432400
Lat Long Location
4025 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1122808838
14-00177552
Service Request Number: 14-00177552 • Address: 510 S BECKLEY AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00177552
Address
510 S BECKLEY AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-22T23:25:21.000
Status
Closed
Created Date
2014-05-15T23:25:21.000
Update Date
2014-05-16T19:37:19.000
Closed Date
2014-05-15T19:36:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484160.6619210600
Y Coordinate
6956731.5885076100
Lat Long Location
510 S BECKLEY AVE, DALLAS, TX, 75203
Unique Key
1121852367
14-00187597
Service Request Number: 14-00187597 • Address: 1002 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00187597
Address
1002 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-03T09:55:05.000
Status
Closed
Created Date
2014-05-22T09:55:05.000
Update Date
2014-05-24T09:26:01.000
Closed Date
2014-05-24T09:26:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487646.2610743800
Y Coordinate
6955340.1274638500
Lat Long Location
1002 S EWING AVE, DALLAS, TX, 75216
Unique Key
1122479016
13-00587771
Service Request Number: 13-00587771 • Address: ELAM RD & N PRAIRIE CREEK RD, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
13-00587771
Address
ELAM RD & N PRAIRIE CREEK RD, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-13T07:33:55.000
Status
Closed
Created Date
2013-12-02T07:33:55.000
Update Date
2013-12-04T13:32:09.000
Closed Date
2013-12-04T13:32:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2532614.0069910300
Y Coordinate
6949683.4030578400
Unique Key
1108850238
14-00193539
Service Request Number: 14-00193539 • Address: 4900 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 2
Service Request Number
14-00193539
Address
4900 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-02T13:37:46.000
Status
Closed
Created Date
2014-05-27T13:37:46.000
Update Date
2014-06-03T14:53:23.000
Closed Date
2014-06-03T14:53:22.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2482143.5681786200
Y Coordinate
6994412.6232539200
Lat Long Location
4900 W UNIVERSITY BLVD, DALLAS, TX, 75209
Unique Key
1122891627
14-00194801
Service Request Number: 14-00194801 • Address: 1615 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00194801
Address
1615 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-10T08:30:01.000
Status
Closed
Created Date
2014-05-28T08:30:01.000
Update Date
2014-06-20T15:18:01.000
Closed Date
2014-06-20T15:18:01.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476926.6536256300
Y Coordinate
6949075.2541259200
Lat Long Location
1615 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1122972444
13-00547464
Service Request Number: 13-00547464 • Address: MARVIN D LOVE FWY & W RED BIRD LN, DALLAS, 75237, DALLAS, TX • City Council District: 3
Service Request Number
13-00547464
Address
MARVIN D LOVE FWY & W RED BIRD LN, DALLAS, 75237, DALLAS, TX
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-07T16:45:27.000
Status
Closed
Created Date
2013-10-28T16:45:27.000
Update Date
2013-10-30T12:38:48.000
Closed Date
2013-10-30T12:38:48.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2472502.0386383400
Y Coordinate
6931053.9835963200
Unique Key
1106213056
14-00180356
Service Request Number: 14-00180356 • Address: 300 N PRAIRIE AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
14-00180356
Address
300 N PRAIRIE AVE, DALLAS, TX 75246
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-25T18:03:56.000
Status
Closed
Created Date
2014-05-18T18:03:56.000
Update Date
2014-05-20T10:07:52.000
Closed Date
2014-05-19T15:36:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2501330.5562151800
Y Coordinate
6976722.2278263800
Lat Long Location
300 N PRAIRIE AVE, DALLAS, TX, 75246
Unique Key
1122029721
14-00177680
Service Request Number: 14-00177680 • Address: 1316 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00177680
Address
1316 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-17T08:11:20.000
Status
Closed
Created Date
2014-05-16T08:11:20.000
Update Date
2014-05-16T11:20:49.000
Closed Date
2014-05-16T11:02:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2489817.9736848200
Y Coordinate
6944318.2376906000
Lat Long Location
1316 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1121861231
13-00587756
Service Request Number: 13-00587756 • Address: DENNIS RD & MODELLA AVE, DALLAS, 75229, DALLAS, TX • City Council District: 13
Service Request Number
13-00587756
Address
DENNIS RD & MODELLA AVE, DALLAS, 75229, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-13T07:08:22.000
Status
Closed
Created Date
2013-12-02T07:08:22.000
Update Date
2013-12-04T13:09:13.000
Closed Date
2013-12-04T13:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2465412.1117448400
Y Coordinate
7016661.2801827200
Unique Key
1108849029
14-00182992
Service Request Number: 14-00182992 • Address: 6326 S LANCASTER RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00182992
Address
6326 S LANCASTER RD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-02T08:53:45.000
Status
Closed
Created Date
2014-05-20T08:53:45.000
Update Date
2014-05-20T08:58:54.000
Closed Date
2014-05-20T08:58:53.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496867.4291224400
Y Coordinate
6930716.1356491700
Lat Long Location
6326 S LANCASTER RD, DALLAS, TX, 75241
Unique Key
1122192677
14-00193595
Service Request Number: 14-00193595 • Address: 3710 W BEVERLY DR, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00193595
Address
3710 W BEVERLY DR, DALLAS, TX 75209
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-03T14:02:05.000
Status
Closed
Created Date
2014-05-27T14:02:05.000
Update Date
2014-06-04T09:47:29.000
Closed Date
2014-06-02T14:29:39.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2483497.6606509300
Y Coordinate
6989175.7779937500
Lat Long Location
3710 W BEVERLY DR, DALLAS, TX, 75209
Unique Key
1122895355
14-00199921
Service Request Number: 14-00199921 • Address: 1855 EMPIRE CENTRAL, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00199921
Address
1855 EMPIRE CENTRAL, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-10-07T13:53:37.000
Status
Closed
Created Date
2014-05-30T13:53:37.000
Update Date
2014-10-30T16:31:18.000
Closed Date
2014-10-30T16:31:17.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2472668.3271818400
Y Coordinate
6987491.4541755600
Lat Long Location
1855 EMPIRE, DALLAS, TX, 75235
Unique Key
1123287091
14-00193574
Service Request Number: 14-00193574 • Address: 320 W PAGE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00193574
Address
320 W PAGE AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-05T13:51:28.000
Status
Closed
Created Date
2014-05-27T13:51:28.000
Update Date
2014-05-29T12:41:33.000
Closed Date
2014-05-29T12:41:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2482908.5343736000
Y Coordinate
6956289.7929313200
Lat Long Location
320 W PAGE AVE, DALLAS, TX, 75208
Unique Key
1122893677
13-00547573
Service Request Number: 13-00547573 • Address: S RIVERFRONT BLVD & HOUSTON ST VIADUCT, DALLAS, 75207, DALLAS, TX • City Council District: 1
Service Request Number
13-00547573
Address
S RIVERFRONT BLVD & HOUSTON ST VIADUCT, DALLAS, 75207, DALLAS, TX
City Council District
1
Department
Trinity Watershed Management
Service Request Type
Storm Sewer Line Locate -TWM
Ert Estimated Response Time
7
Overall Service Request Due Date
2013-11-11T18:31:37.000
Status
Closed
Created Date
2013-10-28T18:31:37.000
Update Date
2013-11-01T15:57:22.000
Closed Date
2013-11-01T15:57:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487981.3814482000
Y Coordinate
6966776.8364172500
Unique Key
1106220236
14-00182833
Service Request Number: 14-00182833 • Address: 3706 S FITZHUGH AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
14-00182833
Address
3706 S FITZHUGH AVE, DALLAS, TX 75210
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-02T08:09:27.000
Status
Closed
Created Date
2014-05-20T08:09:27.000
Update Date
2014-05-20T08:20:27.000
Closed Date
2014-05-20T08:20:25.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504548.0014175200
Y Coordinate
6968684.9183469900
Lat Long Location
3706 S FITZHUGH AVE, DALLAS, TX, 75210
Unique Key
1122182995
14-00058387
Service Request Number: 14-00058387 • Address: 416 N FITZHUGH AVE, DALLAS, TX 75246 • City Council District: 14
Service Request Number
14-00058387
Address
416 N FITZHUGH AVE, DALLAS, TX 75246
City Council District
14
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-03T14:20:29.000
Status
Closed
Created Date
2014-02-22T14:20:29.000
Update Date
2014-02-22T14:23:22.000
Closed Date
2014-02-22T14:23:22.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2501201.0828656000
Y Coordinate
6977485.4076338500
Lat Long Location
416 N FITZHUGH AVE, DALLAS, TX, 75246
Unique Key
1114506556
14-00199941
Service Request Number: 14-00199941 • Address: 2507 W 10TH ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00199941
Address
2507 W 10TH ST, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-14T14:03:30.000
Status
Closed
Created Date
2014-05-30T14:03:30.000
Update Date
2014-06-12T10:28:50.000
Closed Date
2014-06-12T10:28:50.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2473013.9222482400
Y Coordinate
6957978.5301974700
Lat Long Location
2507 W 10TH ST, DALLAS, TX, 75211
Unique Key
1123288487
14-00175642
Service Request Number: 14-00175642 • Address: 5757 W LOVERS LN, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00175642
Address
5757 W LOVERS LN, DALLAS, TX 75209
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Ditch Cleaning-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-07-21T08:14:31.000
Status
Closed
Created Date
2014-05-15T08:14:31.000
Update Date
2014-05-28T10:03:21.000
Closed Date
2014-05-28T10:03:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486245.4506214700
Y Coordinate
6996776.8748785200
Lat Long Location
5757 W LOVERS LN, DALLAS, TX, 75209
Unique Key
1121732597