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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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Showing 50 real records
13-00576295
Service Request Number: 13-00576295 • Address: E HOBSON AVE & ALASKA AVE, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
13-00576295
Address
E HOBSON AVE & ALASKA AVE, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-12-14T10:07:50.000
Status
Closed
Created Date
2013-11-19T10:07:50.000
Update Date
2014-01-09T09:36:19.000
Closed Date
2013-11-20T12:32:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486449.6652552700
Y Coordinate
6947209.2652598100
Unique Key
1108111868
13-00612821
Service Request Number: 13-00612821 • Address: SARASOTA CIR & GURLEY AVE, DALLAS, 75223, DALLAS, TX 75223 • City Council District: 14
Service Request Number
13-00612821
Address
SARASOTA CIR & GURLEY AVE, DALLAS, 75223, DALLAS, TX 75223
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-05T10:25:16.000
Status
Closed
Created Date
2013-12-24T10:25:16.000
Update Date
2013-12-30T14:53:33.000
Closed Date
2013-12-30T14:51:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2508530.7896030400
Y Coordinate
6979042.5802451300
Unique Key
1110450710
14-00184020
Service Request Number: 14-00184020 • Address: 1322 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00184020
Address
1322 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-02T13:29:06.000
Status
Closed
Created Date
2014-05-20T13:29:06.000
Update Date
2014-05-28T13:24:51.000
Closed Date
2014-05-28T13:24:50.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2505235.4654200200
Y Coordinate
6973376.5794658600
Lat Long Location
1322 S FITZHUGH AVE, DALLAS, TX, 75223
Unique Key
1122251048
14-00180235
Service Request Number: 14-00180235 • Address: 3619 BERTRAND AVE, DALLAS, TX • City Council District: 7
Service Request Number
14-00180235
Address
3619 BERTRAND AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-06T14:54:45.000
Status
Duplicate (closed)
Created Date
2014-05-18T14:54:45.000
Update Date
2014-08-16T21:37:32.000
Closed Date
2014-08-16T21:37:32.000
Priority
Standard
Method Received Description
Web
X Coordinate
2507399.8192718600
Y Coordinate
6965673.9913561400
Lat Long Location
3619 BERTRAND AVE, DALLAS, TX
Unique Key
1122022680
13-00565684
Service Request Number: 13-00565684 • Address: N HAMPTON RD & N PLYMOUTH RD, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
13-00565684
Address
N HAMPTON RD & N PLYMOUTH RD, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-21T13:12:46.000
Status
Closed
Created Date
2013-11-11T13:12:46.000
Update Date
2013-11-11T14:06:46.000
Closed Date
2013-11-11T14:06:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473662.5595738300
Y Coordinate
6961826.3746633100
Unique Key
1107420315
14-00058467
Service Request Number: 14-00058467 • Address: 1900 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00058467
Address
1900 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-03T15:47:37.000
Status
Closed
Created Date
2014-02-22T15:47:37.000
Update Date
2014-02-25T08:47:54.000
Closed Date
2014-02-25T08:47:53.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537824.4968973700
Y Coordinate
6958883.8399842900
Lat Long Location
1900 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1114510807
14-00162415
Service Request Number: 14-00162415 • Address: 409 S MUNGER BLVD, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00162415
Address
409 S MUNGER BLVD, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-14T15:59:31.000
Status
Closed
Created Date
2014-05-07T15:59:31.000
Update Date
2014-05-17T16:58:51.000
Closed Date
2014-05-17T16:58:51.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2503139.1892805900
Y Coordinate
6976337.3329201500
Lat Long Location
409 S MUNGER BLVD, DALLAS, TX, 75223
Unique Key
1120932222
14-00194744
Service Request Number: 14-00194744 • Address: 1505 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00194744
Address
1505 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-10T08:16:57.000
Status
Closed
Created Date
2014-05-28T08:16:57.000
Update Date
2014-06-24T15:40:04.000
Closed Date
2014-06-24T15:40:03.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477323.7433213400
Y Coordinate
6949078.8921865900
Lat Long Location
1505 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1122969107
14-00187592
Service Request Number: 14-00187592 • Address: 5566 WANETA DR, DALLAS, TX • City Council District: 13
Service Request Number
14-00187592
Address
5566 WANETA DR, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-28T09:54:04.000
Status
Closed
Created Date
2014-05-22T09:54:04.000
Update Date
2014-06-12T09:24:48.000
Closed Date
2014-06-03T09:24:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2485702.0310494600
Y Coordinate
6992376.4214208500
Lat Long Location
5566 WANETA DR, DALLAS, TX
Unique Key
1122478734
14-00175661
Service Request Number: 14-00175661 • Address: 1919 N PEAK ST, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00175661
Address
1919 N PEAK ST, DALLAS, TX 75204
City Council District
2
Department
Department of Public Works
Service Request Type
Utility Cut/Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-30T08:21:22.000
Status
Closed
Created Date
2014-05-15T08:21:22.000
Update Date
2014-05-20T09:42:47.000
Closed Date
2014-05-20T09:37:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2495602.1918760400
Y Coordinate
6979416.1343181100
Lat Long Location
1919 N PEAK ST, DALLAS, TX, 75204
Unique Key
1121733841
13-00576367
Service Request Number: 13-00576367 • Address: E ELMORE AVE & FERNWOOD AVE, DALLAS, 75216, DALLAS, TX 75216 • City Council District: 4
Service Request Number
13-00576367
Address
E ELMORE AVE & FERNWOOD AVE, DALLAS, 75216, DALLAS, TX 75216
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-02-23T10:31:15.000
Status
Closed
Created Date
2013-11-19T10:31:15.000
Update Date
2013-12-03T15:58:38.000
Closed Date
2013-12-03T15:58:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2488674.6901625600
Y Coordinate
6947870.7263232500
Unique Key
1108116580
14-00180249
Service Request Number: 14-00180249 • Address: 4807 PARRY AVE, DALLAS, TX • City Council District: 2
Service Request Number
14-00180249
Address
4807 PARRY AVE, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-06T15:21:42.000
Status
Duplicate (closed)
Created Date
2014-05-18T15:21:42.000
Update Date
2014-05-19T12:54:35.000
Closed Date
2014-05-19T12:54:35.000
Priority
Standard
Method Received Description
Web
X Coordinate
2503593.7671833900
Y Coordinate
6974292.8461667300
Lat Long Location
4807 PARRY AVE, DALLAS, TX
Unique Key
1122023501
13-00576396
Service Request Number: 13-00576396 • Address: S POLK ST & W WHEATLAND RD, DALLAS, 75232, DALLAS, TX • City Council District: 8
Service Request Number
13-00576396
Address
S POLK ST & W WHEATLAND RD, DALLAS, 75232, DALLAS, TX
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-29T10:39:09.000
Status
Closed
Created Date
2013-11-19T10:39:09.000
Update Date
2013-11-19T11:19:26.000
Closed Date
2013-11-19T11:19:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479364.2287379400
Y Coordinate
6922627.0795050500
Unique Key
1108118077
14-00099468
Service Request Number: 14-00099468 • Address: 106 N MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00099468
Address
106 N MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-31T11:50:07.000
Status
Closed
Created Date
2014-03-28T11:50:07.000
Update Date
2014-03-28T21:01:30.000
Closed Date
2014-03-28T21:01:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2476836.9656418300
Y Coordinate
6958064.2556084100
Lat Long Location
106 N MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1117116258
14-00177668
Service Request Number: 14-00177668 • Address: 427 W COMMERCE ST, DALLAS, TX 75208 • City Council District: 6
Service Request Number
14-00177668
Address
427 W COMMERCE ST, DALLAS, TX 75208
City Council District
6
Department
Code Compliance District Group
Service Request Type
Smoking Ordinance - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-30T08:07:02.000
Status
Closed
Created Date
2014-05-16T08:07:02.000
Update Date
2014-06-24T13:37:55.000
Closed Date
2014-06-24T13:37:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2481726.1872867000
Y Coordinate
6968413.5973292100
Lat Long Location
427 W COMMERCE ST, DALLAS, TX, 75208
Unique Key
1121860317
14-00004326
Service Request Number: 14-00004326 • Address: HUDNALL ST & CEDAR SPRINGS RD, DALLAS, 75235, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00004326
Address
HUDNALL ST & CEDAR SPRINGS RD, DALLAS, 75235, DALLAS, TX 75235
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-16T14:26:07.000
Status
Closed
Created Date
2014-01-06T14:26:07.000
Update Date
2014-01-08T12:55:05.000
Closed Date
2014-01-08T12:55:03.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2482261.8028957200
Y Coordinate
6986407.9761989100
Unique Key
1111107670
14-00170796
Service Request Number: 14-00170796 • Address: 1739 E ELMORE AVE, DALLAS, TX • City Council District: 4
Service Request Number
14-00170796
Address
1739 E ELMORE AVE, DALLAS, TX
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-21T16:23:44.000
Status
Closed
Created Date
2014-05-12T16:23:44.000
Update Date
2014-05-15T10:10:20.000
Closed Date
2014-05-15T10:10:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2492359.5719029600
Y Coordinate
6948643.6985569000
Lat Long Location
1739 E ELMORE AVE, DALLAS, TX
Unique Key
1121431679
14-00177592
Service Request Number: 14-00177592 • Address: 10769 S LANETT CIR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
14-00177592
Address
10769 S LANETT CIR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-28T07:12:39.000
Status
Closed
Created Date
2014-05-16T07:12:39.000
Update Date
2014-05-20T12:00:51.000
Closed Date
2014-05-20T12:00:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2521785.3616118200
Y Coordinate
7003339.9652346000
Lat Long Location
10769 S LANETT CIR, DALLAS, TX, 75238
Unique Key
1121855297
14-00170690
Service Request Number: 14-00170690 • Address: 2313 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00170690
Address
2313 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-19T16:00:57.000
Status
Closed
Created Date
2014-05-12T16:00:57.000
Update Date
2014-05-12T16:02:36.000
Closed Date
2014-05-12T16:02:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527053.2838195200
Y Coordinate
6961523.1255257900
Lat Long Location
2313 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1121425577
14-00177569
Service Request Number: 14-00177569 • Address: 7808 E MOCKINGBIRD LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
14-00177569
Address
7808 E MOCKINGBIRD LN, DALLAS, TX 75214
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-21T06:18:42.000
Status
Closed
Created Date
2014-05-16T06:18:42.000
Update Date
2014-05-16T12:49:10.000
Closed Date
2014-05-16T09:55:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Web
X Coordinate
2513242.4703543400
Y Coordinate
6997735.2895014300
Lat Long Location
7808 E MOCKINGBIRD LN, DALLAS, TX, 75214
Unique Key
1121853870
13-00612843
Service Request Number: 13-00612843 • Address: MCCOMMAS BLVD & OAKHURST ST, DALLAS, 75214, DALLAS, TX 75214-2014 • City Council District: 9
Service Request Number
13-00612843
Address
MCCOMMAS BLVD & OAKHURST ST, DALLAS, 75214, DALLAS, TX 75214-2014
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-03-18T10:37:16.000
Status
Closed
Created Date
2013-12-24T10:37:16.000
Update Date
2014-01-08T16:53:16.000
Closed Date
2014-01-08T16:52:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2506743.8901691000
Y Coordinate
6989196.6723450500
Unique Key
1110452227
14-00107318
Service Request Number: 14-00107318 • Address: 3817 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 6
Service Request Number
14-00107318
Address
3817 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-11T10:50:45.000
Status
Closed
Created Date
2014-04-03T10:50:45.000
Update Date
2014-04-14T11:39:39.000
Closed Date
2014-04-14T11:29:07.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2474427.0824277500
Y Coordinate
7000497.9139179600
Lat Long Location
3817 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1117616346
14-00004856
Service Request Number: 14-00004856 • Address: 1372 SE 14TH ST, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00004856
Address
1372 SE 14TH ST, DALLAS, TX 75211
City Council District
3
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-01-21T23:33:25.000
Status
Closed
Created Date
2014-01-06T23:33:25.000
Update Date
2014-01-07T16:05:00.000
Closed Date
2014-01-07T16:04:59.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2434132.3259594400
Y Coordinate
6951189.2754528100
Lat Long Location
1372 SE 14TH ST, DALLAS, TX, 75211
Unique Key
1111142536
14-00107457
Service Request Number: 14-00107457 • Address: 1217 E 9TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00107457
Address
1217 E 9TH ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-17T11:46:05.000
Status
Closed
Created Date
2014-04-03T11:46:05.000
Update Date
2014-04-28T16:26:44.000
Closed Date
2014-04-28T16:26:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2489230.2965101000
Y Coordinate
6959893.0656087600
Lat Long Location
1217 E 9TH ST, DALLAS, TX, 75203
Unique Key
1117624518
14-00177705
Service Request Number: 14-00177705 • Address: 2600 W ILLINOIS AVE, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00177705
Address
2600 W ILLINOIS AVE, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-23T08:18:33.000
Status
Closed
Created Date
2014-05-16T08:18:33.000
Update Date
2014-05-16T08:20:31.000
Closed Date
2014-05-16T08:20:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2472068.3679666700
Y Coordinate
6948879.7197663800
Lat Long Location
2600 W ILLINOIS AVE, DALLAS, TX, 75233
Unique Key
1121862799
14-00170689
Service Request Number: 14-00170689 • Address: 3351 SPRINGVIEW AVE, DALLAS, TX • City Council District: 4
Service Request Number
14-00170689
Address
3351 SPRINGVIEW AVE, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-03T16:00:34.000
Status
Closed
Created Date
2014-05-12T16:00:34.000
Update Date
2014-05-15T12:04:22.000
Closed Date
2014-05-15T12:04:20.000
Priority
Standard
Method Received Description
Web
X Coordinate
2500910.1778199700
Y Coordinate
6947257.1591780300
Lat Long Location
3351 SPRINGVIEW AVE, DALLAS, TX
Unique Key
1121425508
14-00058444
Service Request Number: 14-00058444 • Address: 2647 W BROOKLYN AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00058444
Address
2647 W BROOKLYN AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-04-07T15:30:27.000
Status
Closed
Created Date
2014-02-22T15:30:27.000
Update Date
2014-04-04T09:20:39.000
Closed Date
2014-04-04T09:20:38.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2472016.5545877400
Y Coordinate
6955806.2073767400
Lat Long Location
2647 W BROOKLYN AVE, DALLAS, TX, 75211
Unique Key
1114509650
14-00170716
Service Request Number: 14-00170716 • Address: 3100 S POLK ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00170716
Address
3100 S POLK ST, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-16T16:07:41.000
Status
Closed
Created Date
2014-05-12T16:07:41.000
Update Date
2014-05-12T16:08:50.000
Closed Date
2014-05-12T16:00:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479056.7552904400
Y Coordinate
6945693.2332989500
Lat Long Location
3100 S POLK ST, DALLAS, TX, 75224
Unique Key
1121427136
13-00612732
Service Request Number: 13-00612732 • Address: 1308 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
13-00612732
Address
1308 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-01-31T09:39:44.000
Status
Closed
Created Date
2013-12-24T09:39:44.000
Update Date
2013-12-24T12:37:35.000
Closed Date
2013-12-24T12:37:34.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2476091.5844188200
Y Coordinate
6953039.0751358300
Lat Long Location
1308 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1110445141
14-00173242
Service Request Number: 14-00173242 • Address: 1203 S EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00173242
Address
1203 S EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-06-25T21:44:37.000
Status
Closed
Created Date
2014-05-13T21:44:37.000
Update Date
2014-05-16T16:07:27.000
Closed Date
2014-05-16T16:07:26.000
Priority
Standard
Method Received Description
Web
X Coordinate
2477566.6502649400
Y Coordinate
6953870.9576863000
Lat Long Location
1203 S EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1121584930
14-00170643
Service Request Number: 14-00170643 • Address: 400 E LAURELAND RD, DALLAS, TX 75241 • City Council District: 3
Service Request Number
14-00170643
Address
400 E LAURELAND RD, DALLAS, TX 75241
City Council District
3
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-16T15:50:52.000
Status
Closed
Created Date
2014-05-12T15:50:52.000
Update Date
2014-05-12T15:52:23.000
Closed Date
2014-05-12T15:52:23.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485632.8199866200
Y Coordinate
6932613.8015932600
Lat Long Location
400 E LAURELAND RD, DALLAS, TX, 75241
Unique Key
1121422870
14-00168320
Service Request Number: 14-00168320 • Address: 5909 W DAVIS ST, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00168320
Address
5909 W DAVIS ST, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-24T18:44:45.000
Status
Closed
Created Date
2014-05-10T18:44:45.000
Update Date
2014-06-02T11:17:56.000
Closed Date
2014-06-02T11:15:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2454002.4429623400
Y Coordinate
6959367.6178599100
Lat Long Location
5909 W DAVIS ST, DALLAS, TX, 75211
Unique Key
1121285147
14-00194837
Service Request Number: 14-00194837 • Address: 1430 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00194837
Address
1430 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-10T08:36:39.000
Status
Closed
Created Date
2014-05-28T08:36:39.000
Update Date
2014-06-23T16:16:11.000
Closed Date
2014-06-23T16:16:10.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489894.5030762200
Y Coordinate
6942524.5154342300
Lat Long Location
1430 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1122973781
13-00576392
Service Request Number: 13-00576392 • Address: DELMAR AVE & ANITA ST, DALLAS, 75206, DALLAS, TX 75206 • City Council District: 14
Service Request Number
13-00576392
Address
DELMAR AVE & ANITA ST, DALLAS, 75206, DALLAS, TX 75206
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-02-02T10:38:27.000
Status
Closed
Created Date
2013-11-19T10:38:27.000
Update Date
2013-12-16T10:34:06.000
Closed Date
2013-12-16T10:34:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2501154.8502003200
Y Coordinate
6991018.0178438900
Unique Key
1108117835
14-00187312
Service Request Number: 14-00187312 • Address: 318 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00187312
Address
318 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-05-27T08:36:08.000
Status
Closed
Created Date
2014-05-22T08:36:08.000
Update Date
2014-05-26T08:42:14.000
Closed Date
2014-05-26T08:42:14.000
Outcome
ACKNOWLEDGE RECEIPT*
Priority
Standard
Method Received Description
Phone
X Coordinate
2476083.4916336900
Y Coordinate
6957228.9784497900
Lat Long Location
318 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1122459794
14-00170697
Service Request Number: 14-00170697 • Address: 8000 S POLK ST, DALLAS, TX 75232 • City Council District: 8
Service Request Number
14-00170697
Address
8000 S POLK ST, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-16T16:02:58.000
Status
Closed
Created Date
2014-05-12T16:02:58.000
Update Date
2014-05-12T16:04:06.000
Closed Date
2014-05-12T16:04:06.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479419.5756900100
Y Coordinate
6923679.2329609800
Lat Long Location
8000 S POLK ST, DALLAS, TX, 75232
Unique Key
1121426022
14-00170695
Service Request Number: 14-00170695 • Address: 3513 S HARWOOD ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
14-00170695
Address
3513 S HARWOOD ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-24T16:02:08.000
Status
Closed
Created Date
2014-05-12T16:02:08.000
Update Date
2014-06-20T12:29:41.000
Closed Date
2014-06-20T12:29:36.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499976.1297206400
Y Coordinate
6963732.1430004100
Lat Long Location
3513 S HARWOOD ST, DALLAS, TX, 75215
Unique Key
1121425867
14-00004334
Service Request Number: 14-00004334 • Address: SAN FERNANDO WAY & LAKELAND DR, DALLAS, 75218, DALLAS, TX 75218 • City Council District: 9
Service Request Number
14-00004334
Address
SAN FERNANDO WAY & LAKELAND DR, DALLAS, 75218, DALLAS, TX 75218
City Council District
9
Department
Wtr - DALLAS Water Utilities (Private)
Service Request Type
Water Billing Inquiry - Water Administration - WTR
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-01-20T14:29:52.000
Status
Closed
Created Date
2014-01-06T14:29:52.000
Update Date
2014-01-17T17:25:40.000
Closed Date
2014-01-17T17:25:40.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Phone
X Coordinate
2517378.3328964600
Y Coordinate
6986555.3501307800
Unique Key
1111108183
14-00004593
Service Request Number: 14-00004593 • Address: DALGREEN DR & FISHER RD, DALLAS, 75214, DALLAS, TX 75214 • City Council District: 9
Service Request Number
14-00004593
Address
DALGREEN DR & FISHER RD, DALLAS, 75214, DALLAS, TX 75214
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Graffiti Traffic Signs - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-21T16:15:47.000
Status
Closed
Created Date
2014-01-06T16:15:47.000
Update Date
2014-01-08T13:43:29.000
Closed Date
2014-01-08T13:43:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2511146.2255065300
Y Coordinate
6992839.1864670800
Unique Key
1111123221
14-00008862
Service Request Number: 14-00008862 • Address: ROSS AVE & WOODALL RODGERS RAMP, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
14-00008862
Address
ROSS AVE & WOODALL RODGERS RAMP, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-02-24T14:53:06.000
Status
Closed
Created Date
2014-01-09T14:53:06.000
Update Date
2014-01-27T15:59:41.000
Closed Date
2014-01-27T15:59:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2493292.0816472900
Y Coordinate
6975696.1355638400
Unique Key
1111391983
14-00164237
Service Request Number: 14-00164237 • Address: 5820 W NORTHWEST HWY, DALLAS, TX 75225 • City Council District: 13
Service Request Number
14-00164237
Address
5820 W NORTHWEST HWY, DALLAS, TX 75225
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-02T13:32:41.000
Status
Closed
Created Date
2014-05-08T13:32:41.000
Update Date
2014-05-12T09:20:58.000
Closed Date
2014-05-12T09:20:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487248.9234047200
Y Coordinate
7001958.3179119300
Lat Long Location
5820 W NORTHWEST HWY, DALLAS, TX, 75225
Unique Key
1121043225
14-00170639
Service Request Number: 14-00170639 • Address: 11200 SONNET DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
14-00170639
Address
11200 SONNET DR, DALLAS, TX 75229
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Street Sweeping - STS
Ert Estimated Response Time
12
Overall Service Request Due Date
2014-06-24T15:49:52.000
Status
Closed
Created Date
2014-05-12T15:49:52.000
Update Date
2014-05-30T08:48:02.000
Closed Date
2014-05-29T15:47:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2471619.9106887700
Y Coordinate
7014793.4070861200
Lat Long Location
11200 SONNET DR, DALLAS, TX, 75229
Unique Key
1121422675
14-00004379
Service Request Number: 14-00004379 • Address: KATY TRAIL AND LEMMON, DALLAS, TX 75219 • Department: Park/Recreation Department
Service Request Number
14-00004379
Address
KATY TRAIL AND LEMMON, DALLAS, TX 75219
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-02-05T14:46:13.000
Status
Closed
Created Date
2014-01-06T14:46:13.000
Update Date
2014-01-30T14:35:41.000
Closed Date
2014-01-30T14:35:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
KATY TRAIL, DALLAS, TX, 75219
Unique Key
1111110674
14-00004404
Service Request Number: 14-00004404 • Address: W NORTHWEST HWY & DALLAS NORTH TOLLWAY, DALLAS, 75225, DALLAS, TX • City Council District: 13
Service Request Number
14-00004404
Address
W NORTHWEST HWY & DALLAS NORTH TOLLWAY, DALLAS, 75225, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-01-13T14:56:52.000
Status
Closed
Created Date
2014-01-06T14:56:52.000
Update Date
2014-01-28T10:12:26.000
Closed Date
2014-01-28T10:12:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486929.6964590000
Y Coordinate
7002032.5120908200
Unique Key
1111111871
14-00004439
Service Request Number: 14-00004439 • Address: LAWNVIEW AVE & MILITARY PKWY, DALLAS, 75227, DALLAS, TX • City Council District: 5
Service Request Number
14-00004439
Address
LAWNVIEW AVE & MILITARY PKWY, DALLAS, 75227, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-01-09T15:13:02.000
Status
Closed
Created Date
2014-01-06T15:13:02.000
Update Date
2014-01-08T22:23:59.000
Closed Date
2014-01-08T22:23:57.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Emergency
Method Received Description
Phone
X Coordinate
2516274.8481483200
Y Coordinate
6970289.2321084600
Unique Key
1111113957
14-00004608
Service Request Number: 14-00004608 • Address: CEDAR SPRINGS RD & THROCKMORTON ST, DALLAS, 75219, DALLAS, TX • City Council District: 2
Service Request Number
14-00004608
Address
CEDAR SPRINGS RD & THROCKMORTON ST, DALLAS, 75219, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-01-15T16:19:57.000
Status
Closed
Created Date
2014-01-06T16:19:57.000
Update Date
2014-01-07T10:02:29.000
Closed Date
2014-01-07T10:02:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487310.8406386800
Y Coordinate
6982155.6313470200
Unique Key
1111124027
14-00187441
Service Request Number: 14-00187441 • Address: 828 S TYLER ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00187441
Address
828 S TYLER ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-03T09:09:10.000
Status
Closed
Created Date
2014-05-22T09:09:10.000
Update Date
2014-05-24T08:54:22.000
Closed Date
2014-05-24T08:54:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479666.4486345200
Y Coordinate
6955464.5298497900
Lat Long Location
828 S TYLER ST, DALLAS, TX, 75208
Unique Key
1122467940
14-00004595
Service Request Number: 14-00004595 • Address: TRINITY DR., DALLAS, TX 75241 • Department: Mobility & Street Services Department
Service Request Number
14-00004595
Address
TRINITY DR., DALLAS, TX 75241
Department
Mobility & Street Services Department
Service Request Type
Street Lighting - New/Relocation - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-03-19T16:16:24.000
Status
Closed
Created Date
2014-01-06T16:16:24.000
Update Date
2014-01-06T17:15:56.000
Closed Date
2014-01-06T17:15:55.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1111123346
14-00107423
Service Request Number: 14-00107423 • Address: 1802 N WINNETKA AVE, DALLAS, TX 75208 • City Council District: 6
Service Request Number
14-00107423
Address
1802 N WINNETKA AVE, DALLAS, TX 75208
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-04T11:36:32.000
Status
Closed
Created Date
2014-04-03T11:36:32.000
Update Date
2014-04-03T13:27:30.000
Closed Date
2014-04-03T13:27:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2478683.9646409800
Y Coordinate
6966541.4874157700
Lat Long Location
1802 N WINNETKA AVE, DALLAS, TX, 75208
Unique Key
1117622790
14-00058440
Service Request Number: 14-00058440 • Address: 500 W LAWSON RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
14-00058440
Address
500 W LAWSON RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-03-03T15:26:56.000
Status
Closed
Created Date
2014-02-22T15:26:56.000
Update Date
2014-03-26T08:33:44.000
Closed Date
2014-02-22T08:33:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2559283.4114791100
Y Coordinate
6941211.9949539400
Lat Long Location
500 W LAWSON RD, DALLAS, TX, 75253
Unique Key
1114509401
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