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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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Showing 50 real records
14-00058269
Service Request Number: 14-00058269 • Address: 3603 W JEFFALINE LN, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00058269
Address
3603 W JEFFALINE LN, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-02-27T10:20:20.000
Status
Closed
Created Date
2014-02-22T10:20:20.000
Update Date
2014-02-24T15:00:31.000
Closed Date
2014-02-24T15:00:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2470027.6893108800
Y Coordinate
6941006.8707224100
Lat Long Location
3603 W JEFFALINE LN, DALLAS, TX, 75233
Unique Key
1114499016
14-00164247
Service Request Number: 14-00164247 • Address: 7709 W LOVERS LN, DALLAS, TX 75225 • City Council District: 13
Service Request Number
14-00164247
Address
7709 W LOVERS LN, DALLAS, TX 75225
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-19T13:36:55.000
Status
Closed
Created Date
2014-05-08T13:36:55.000
Update Date
2014-05-13T09:33:55.000
Closed Date
2014-05-13T09:33:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2498177.8208319900
Y Coordinate
6996945.5381228000
Lat Long Location
7709 W LOVERS LN, DALLAS, TX, 75225
Unique Key
1121043862
13-00576644
Service Request Number: 13-00576644 • Address: WILLOW LN & PRESTON RD, DALLAS, 75230, DALLAS, TX • City Council District: 11
Service Request Number
13-00576644
Address
WILLOW LN & PRESTON RD, DALLAS, 75230, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic - Road Hump Request - STS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-12-05T12:48:31.000
Status
Closed
Created Date
2013-11-19T12:48:31.000
Update Date
2013-12-02T11:25:10.000
Closed Date
2013-11-26T15:24:11.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2489052.6484422100
Y Coordinate
7019396.2199123500
Unique Key
1108133377
14-00058420
Service Request Number: 14-00058420 • Address: 3170 NEWCASTLE DR, DALLAS, TX • City Council District: 6
Service Request Number
14-00058420
Address
3170 NEWCASTLE DR, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-03-10T15:00:40.000
Status
Closed
Created Date
2014-02-22T15:00:40.000
Update Date
2014-02-25T11:00:29.000
Closed Date
2014-02-25T11:00:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2469007.2734907400
Y Coordinate
7006927.9754773200
Lat Long Location
3170 NEWCASTLE DR, DALLAS, TX
Unique Key
1114508252
14-00194809
Service Request Number: 14-00194809 • Address: 1300 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00194809
Address
1300 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-04T08:31:48.000
Status
Closed
Created Date
2014-05-28T08:31:48.000
Update Date
2014-05-28T17:03:58.000
Closed Date
2014-05-28T17:03:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468433.3945732900
Y Coordinate
6952783.6048273900
Lat Long Location
1300 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1122972937
14-00180361
Service Request Number: 14-00180361 • Address: 2811 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00180361
Address
2811 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-21T18:07:32.000
Status
Closed
Created Date
2014-05-18T18:07:32.000
Update Date
2014-05-19T06:04:23.000
Closed Date
2014-05-19T06:04:22.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2497509.4845068100
Y Coordinate
6946862.1048181300
Lat Long Location
2811 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1122029985
14-00168212
Service Request Number: 14-00168212 • Address: 438 S ZANG BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00168212
Address
438 S ZANG BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-20T16:13:58.000
Status
Closed
Created Date
2014-05-10T16:13:58.000
Update Date
2014-05-12T08:22:41.000
Closed Date
2014-05-10T08:22:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483649.3900139800
Y Coordinate
6956954.6046218200
Lat Long Location
438 S ZANG BLVD, DALLAS, TX, 75208
Unique Key
1121278521
14-00004411
Service Request Number: 14-00004411 • Address: SAN DIEGO DR & WEATHER VANE LN, DALLAS, 75228, DALLAS, TX 75228 • City Council District: 9
Service Request Number
14-00004411
Address
SAN DIEGO DR & WEATHER VANE LN, DALLAS, 75228, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-02-11T14:58:57.000
Status
Closed
Created Date
2014-01-06T14:58:57.000
Update Date
2014-01-07T10:48:53.000
Closed Date
2014-01-07T10:48:52.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2534129.1667047300
Y Coordinate
6999421.1608365800
Unique Key
1111112289
14-00162549
Service Request Number: 14-00162549 • Address: 714 S HENDERSON AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00162549
Address
714 S HENDERSON AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-19T16:29:18.000
Status
Closed
Created Date
2014-05-07T16:29:18.000
Update Date
2014-06-09T16:30:18.000
Closed Date
2014-06-05T16:30:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504810.7398209600
Y Coordinate
6976315.1731969600
Lat Long Location
714 S HENDERSON AVE, DALLAS, TX, 75223
Unique Key
1120939827
14-00194832
Service Request Number: 14-00194832 • Address: 1000 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00194832
Address
1000 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-04T08:36:04.000
Status
Closed
Created Date
2014-05-28T08:36:04.000
Update Date
2014-05-29T08:43:25.000
Closed Date
2014-05-29T08:43:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468405.9142741400
Y Coordinate
6954647.2651189600
Lat Long Location
1000 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1122974234
14-00192094
Service Request Number: 14-00192094 • Address: 220 W OVERTON RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00192094
Address
220 W OVERTON RD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-07-01T15:36:00.000
Status
Closed
Created Date
2014-05-26T15:36:00.000
Update Date
2014-05-27T12:44:52.000
Closed Date
2014-05-27T12:44:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483471.5197238400
Y Coordinate
6942006.8993812700
Lat Long Location
220 W OVERTON RD, DALLAS, TX, 75224
Unique Key
1122806690
14-00004749
Service Request Number: 14-00004749 • Address: FERGUSON RD & SHILOH RD, DALLAS, 75228, DALLAS, TX • City Council District: 9
Service Request Number
14-00004749
Address
FERGUSON RD & SHILOH RD, DALLAS, 75228, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-04-08T18:06:54.000
Status
Closed
Created Date
2014-01-06T18:06:54.000
Update Date
2014-01-13T12:47:11.000
Closed Date
2014-01-13T12:47:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2532079.2406517900
Y Coordinate
6994349.9732499000
Unique Key
1111133729
14-00004523
Service Request Number: 14-00004523 • Address: INWOOD RD & SOUTHWESTERN MEDICAL AVE, DALLAS, 75235, DALLAS, TX • City Council District: 2
Service Request Number
14-00004523
Address
INWOOD RD & SOUTHWESTERN MEDICAL AVE, DALLAS, 75235, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-01-15T15:46:19.000
Status
Closed
Created Date
2014-01-06T15:46:19.000
Update Date
2014-01-07T06:58:23.000
Closed Date
2014-01-07T06:58:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2476221.5335209000
Y Coordinate
6982968.5941292800
Unique Key
1111118685
14-00189599
Service Request Number: 14-00189599 • Address: 6301 N JIM MILLER RD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
14-00189599
Address
6301 N JIM MILLER RD, DALLAS, TX 75228
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-05-28T09:48:18.000
Status
Closed
Created Date
2014-05-23T09:48:18.000
Update Date
2014-05-23T15:26:40.000
Closed Date
2014-05-23T15:26:40.000
Outcome
Complete
Priority
Standard
Method Received Description
Phone
X Coordinate
2523154.9158004800
Y Coordinate
6979204.0291105900
Lat Long Location
6301 N JIM MILLER RD, DALLAS, TX, 75228
Unique Key
1122609978
14-00004729
Service Request Number: 14-00004729 • Address: FAROLA DR & MONTERREY AVE, DALLAS, 75228, DALLAS, TX • City Council District: 9
Service Request Number
14-00004729
Address
FAROLA DR & MONTERREY AVE, DALLAS, 75228, DALLAS, TX
City Council District
9
Department
Police Department
Service Request Type
Oversized Vehicle - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-16T17:35:21.000
Status
Closed
Created Date
2014-01-06T17:35:21.000
Update Date
2014-01-08T07:40:30.000
Closed Date
2014-01-08T07:40:30.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2528365.3385656600
Y Coordinate
6995461.6409232800
Unique Key
1111132212
14-00058490
Service Request Number: 14-00058490 • Address: 1300 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00058490
Address
1300 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-02-23T16:26:59.000
Status
Closed
Created Date
2014-02-22T16:26:59.000
Update Date
2014-02-23T09:22:02.000
Closed Date
2014-02-23T09:19:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2468433.3945732900
Y Coordinate
6952783.6048273900
Lat Long Location
1300 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1114512322
14-00189625
Service Request Number: 14-00189625 • Address: 200 N WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00189625
Address
200 N WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Trinity Watershed Management
Service Request Type
Storm Sewer Line Locate -TWM
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-13T09:57:00.000
Status
Closed
Created Date
2014-05-23T09:57:00.000
Update Date
2014-05-28T15:18:38.000
Closed Date
2014-05-28T15:18:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2468384.7081660100
Y Coordinate
6958355.4208281300
Lat Long Location
200 N WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1122613360
14-00170761
Service Request Number: 14-00170761 • Address: 3030 S POLK ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00170761
Address
3030 S POLK ST, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-16T16:15:37.000
Status
Closed
Created Date
2014-05-12T16:15:37.000
Update Date
2014-05-12T16:16:43.000
Closed Date
2014-05-12T16:16:42.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479052.3618244100
Y Coordinate
6946015.3166173800
Lat Long Location
3030 S POLK ST, DALLAS, TX, 75224
Unique Key
1121429589
13-00565774
Service Request Number: 13-00565774 • Address: SKILLMAN ST & ADLETA CT, DALLAS, DALLAS, TX • City Council District: 10
Service Request Number
13-00565774
Address
SKILLMAN ST & ADLETA CT, DALLAS, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-11-18T14:00:55.000
Status
Closed
Created Date
2013-11-11T14:00:55.000
Update Date
2013-11-11T15:08:56.000
Closed Date
2013-11-11T15:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2516031.8139126900
Y Coordinate
7015626.5524480400
Unique Key
1107426972
14-00187416
Service Request Number: 14-00187416 • Address: 2311 E PENTAGON PKWY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00187416
Address
2311 E PENTAGON PKWY, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-27T09:04:13.000
Status
Closed
Created Date
2014-05-22T09:04:13.000
Update Date
2014-05-23T09:55:00.000
Closed Date
2014-05-23T09:54:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2497120.5558973600
Y Coordinate
6935368.3242771500
Lat Long Location
2311 E PENTAGON PKWY, DALLAS, TX, 75241
Unique Key
1122466484
14-00004651
Service Request Number: 14-00004651 • Address: SWEET SUE LN & HIDDEN VALLEY DR, DALLAS, 75241, DALLAS, TX • City Council District: 8
Service Request Number
14-00004651
Address
SWEET SUE LN & HIDDEN VALLEY DR, DALLAS, 75241, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-02-11T16:38:02.000
Status
Closed
Created Date
2014-01-06T16:38:02.000
Update Date
2014-01-07T10:40:00.000
Closed Date
2014-01-07T10:39:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490510.3239175400
Y Coordinate
6929803.8273921200
Unique Key
1111126813
14-00177691
Service Request Number: 14-00177691 • Address: 1620 S HENDERSON AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00177691
Address
1620 S HENDERSON AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-30T08:15:28.000
Status
Closed
Created Date
2014-05-16T08:15:28.000
Update Date
2014-05-16T12:26:20.000
Closed Date
2014-05-16T12:26:19.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507445.6709825400
Y Coordinate
6973978.6678756600
Lat Long Location
1620 S HENDERSON AVE, DALLAS, TX, 75223
Unique Key
1121861913
14-00180314
Service Request Number: 14-00180314 • Address: 9907 MOUNTAIN BEND CIR, DALLAS, TX • City Council District: 5
Service Request Number
14-00180314
Address
9907 MOUNTAIN BEND CIR, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-06T17:11:35.000
Status
Duplicate (closed)
Created Date
2014-05-18T17:11:35.000
Update Date
2014-07-18T10:17:11.000
Closed Date
2014-07-18T10:17:11.000
Priority
Standard
Method Received Description
Web
X Coordinate
2536593.2992807700
Y Coordinate
6959335.9309289900
Lat Long Location
9907 MOUNTAIN BEND CIR, DALLAS, TX
Unique Key
1122027334
14-00170724
Service Request Number: 14-00170724 • Address: 314 N DENVER ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00170724
Address
314 N DENVER ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-24T16:09:05.000
Status
Closed
Created Date
2014-05-12T16:09:05.000
Update Date
2014-06-11T16:16:15.000
Closed Date
2014-06-11T16:16:14.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485259.5679283800
Y Coordinate
6960216.5561239000
Lat Long Location
314 N DENVER ST, DALLAS, TX, 75203
Unique Key
1121427552
14-00119810
Service Request Number: 14-00119810 • Address: 7608 PLEASANT MOUND, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00119810
Address
7608 PLEASANT MOUND, DALLAS, TX 75227
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-04-16T08:48:30.000
Status
Closed
Created Date
2014-04-11T08:48:30.000
Update Date
2014-05-05T09:59:16.000
Closed Date
2014-05-05T09:59:15.000
Outcome
Complete
Priority
Standard
Method Received Description
Phone
X Coordinate
2524857.7836352600
Y Coordinate
6962406.6884472700
Lat Long Location
7608 PLEASANT, DALLAS, TX, 75227
Unique Key
1118368505
14-00170775
Service Request Number: 14-00170775 • Address: 1130 N DWIGHT AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00170775
Address
1130 N DWIGHT AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-24T16:19:13.000
Status
Closed
Created Date
2014-05-12T16:19:13.000
Update Date
2014-05-21T09:53:08.000
Closed Date
2014-05-21T09:53:08.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2457945.7794755000
Y Coordinate
6961124.8755289200
Lat Long Location
1130 N DWIGHT AVE, DALLAS, TX, 75211
Unique Key
1121430487
14-00194825
Service Request Number: 14-00194825 • Address: 800 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00194825
Address
800 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-04T08:34:31.000
Status
Closed
Created Date
2014-05-28T08:34:31.000
Update Date
2014-05-29T08:40:45.000
Closed Date
2014-05-29T08:40:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468404.8908133000
Y Coordinate
6955230.8061926800
Lat Long Location
800 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1122973868
14-00004836
Service Request Number: 14-00004836 • Address: IRVING BLVD & OAK LAWN AVE, DALLAS, 75207, DALLAS, TX • City Council District: 6
Service Request Number
14-00004836
Address
IRVING BLVD & OAK LAWN AVE, DALLAS, 75207, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-01-15T21:32:09.000
Status
Closed
Created Date
2014-01-06T21:32:09.000
Update Date
2014-01-07T07:32:26.000
Closed Date
2014-01-07T07:32:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Radio
X Coordinate
2483772.4252956300
Y Coordinate
6975343.6255180000
Unique Key
1111141172
14-00170707
Service Request Number: 14-00170707 • Address: 3041 SPRINGVIEW AVE, DALLAS, TX • City Council District: 4
Service Request Number
14-00170707
Address
3041 SPRINGVIEW AVE, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-24T16:05:25.000
Status
Closed
Created Date
2014-05-12T16:05:25.000
Update Date
2014-05-15T10:08:42.000
Closed Date
2014-05-15T10:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2499034.4485464100
Y Coordinate
6947279.3227009000
Lat Long Location
3041 SPRINGVIEW AVE, DALLAS, TX
Unique Key
1121426544
13-00576314
Service Request Number: 13-00576314 • Address: GAYGLEN DR & S JIM MILLER RD, DALLAS, 75217, DALLAS, TX • City Council District: 8
Service Request Number
13-00576314
Address
GAYGLEN DR & S JIM MILLER RD, DALLAS, 75217, DALLAS, TX
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-20T10:15:50.000
Status
Closed
Created Date
2013-11-19T10:15:50.000
Update Date
2013-11-19T10:15:50.000
Closed Date
2013-11-19T10:15:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Mass Entry
X Coordinate
2522098.5067263400
Y Coordinate
6945362.1342947700
Unique Key
1108113298
13-00576419
Service Request Number: 13-00576419 • Address: DELMAR AVE & WINTON ST, DALLAS, 75206 STONEWALL JACKSON ELEM, DALLAS, TX 75206 • City Council District: 14
Service Request Number
13-00576419
Address
DELMAR AVE & WINTON ST, DALLAS, 75206 STONEWALL JACKSON ELEM, DALLAS, TX 75206
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-02-02T10:44:14.000
Status
Closed
Created Date
2013-11-19T10:44:14.000
Update Date
2013-12-16T10:30:30.000
Closed Date
2013-12-16T10:30:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2501151.4053729400
Y Coordinate
6991338.3703872100
Unique Key
1108119184
14-00004500
Service Request Number: 14-00004500 • Address: LEMMON AVE & W MOCKINGBIRD LN, DALLAS, 75209, DALLAS, TX • City Council District: 2
Service Request Number
14-00004500
Address
LEMMON AVE & W MOCKINGBIRD LN, DALLAS, 75209, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-01-15T15:35:29.000
Status
Closed
Created Date
2014-01-06T15:35:29.000
Update Date
2014-01-07T09:27:05.000
Closed Date
2014-01-07T09:27:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2480858.8762612500
Y Coordinate
6991340.4039704100
Unique Key
1111117257
14-00164246
Service Request Number: 14-00164246 • Address: 7709 W LOVERS LN, DALLAS, TX 75225 • City Council District: 13
Service Request Number
14-00164246
Address
7709 W LOVERS LN, DALLAS, TX 75225
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-19T13:36:24.000
Status
Closed
Created Date
2014-05-08T13:36:24.000
Update Date
2014-05-14T11:01:55.000
Closed Date
2014-05-14T11:01:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2498177.8205246000
Y Coordinate
6996945.5380283900
Lat Long Location
7709 W LOVERS LN, DALLAS, TX, 75225
Unique Key
1121043792
14-00177693
Service Request Number: 14-00177693 • Address: 5300 N JIM MILLER RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00177693
Address
5300 N JIM MILLER RD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-23T08:15:50.000
Status
Closed
Created Date
2014-05-16T08:15:50.000
Update Date
2014-05-16T08:17:47.000
Closed Date
2014-05-16T08:17:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521630.5579559200
Y Coordinate
6974571.8624721500
Lat Long Location
5300 N JIM MILLER RD, DALLAS, TX, 75227
Unique Key
1121862062
14-00004553
Service Request Number: 14-00004553 • Address: 3800 DALLAS NORTH TOLLWAY, DALLAS, TX 75219 • City Council District: 2
Service Request Number
14-00004553
Address
3800 DALLAS NORTH TOLLWAY, DALLAS, TX 75219
City Council District
2
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-21T16:01:03.000
Status
Closed
Created Date
2014-01-06T16:01:03.000
Update Date
2014-01-15T11:19:55.000
Closed Date
2014-01-15T11:19:54.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2485755.6100500600
Y Coordinate
6979040.2503436200
Lat Long Location
3800 DALLAS NORTH, DALLAS, TX, 75219
Unique Key
1111120588
14-00004892
Service Request Number: 14-00004892 • Address: CANADA DR & GOLDMAN ST, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
14-00004892
Address
CANADA DR & GOLDMAN ST, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-17T07:22:36.000
Status
Closed
Created Date
2014-01-07T07:22:36.000
Update Date
2014-01-22T09:55:55.000
Closed Date
2014-01-22T09:55:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2472741.4294590300
Y Coordinate
6975244.3658136900
Unique Key
1111145315
14-00180241
Service Request Number: 14-00180241 • Address: 3801 BERTRAND AVE, DALLAS, TX • City Council District: 7
Service Request Number
14-00180241
Address
3801 BERTRAND AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-06T15:06:14.000
Status
Duplicate (closed)
Created Date
2014-05-18T15:06:14.000
Update Date
2014-06-18T16:01:18.000
Closed Date
2014-06-18T16:01:18.000
Priority
Standard
Method Received Description
Web
X Coordinate
2507883.6010958100
Y Coordinate
6966405.0112688600
Lat Long Location
3801 BERTRAND AVE, DALLAS, TX
Unique Key
1122022980
14-00004972
Service Request Number: 14-00004972 • Address: LAKE JUNE RD & GUARD DR, DALLAS, 75217, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00004972
Address
LAKE JUNE RD & GUARD DR, DALLAS, 75217, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-22T08:13:29.000
Status
Closed
Created Date
2014-01-07T08:13:29.000
Update Date
2014-01-10T15:38:07.000
Closed Date
2014-01-10T15:35:00.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Web
X Coordinate
2518374.8024604200
Y Coordinate
6954769.8530229900
Unique Key
1111150606
14-00170782
Service Request Number: 14-00170782 • Address: 1130 N DWIGHT AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00170782
Address
1130 N DWIGHT AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-24T16:21:05.000
Status
Closed
Created Date
2014-05-12T16:21:05.000
Update Date
2014-05-21T09:52:52.000
Closed Date
2014-05-21T09:52:51.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2457945.7795453700
Y Coordinate
6961124.8750154300
Lat Long Location
1130 N DWIGHT AVE, DALLAS, TX, 75211
Unique Key
1121430854
14-00004869
Service Request Number: 14-00004869 • Address: W KIEST BLVD & S WESTMORELAND RD, DALLAS, 75233, DALLAS, TX • City Council District: 3
Service Request Number
14-00004869
Address
W KIEST BLVD & S WESTMORELAND RD, DALLAS, 75233, DALLAS, TX
City Council District
3
Department
Trinity Watershed Management
Service Request Type
Storm Sewer Line Locate -TWM
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-01-21T05:40:05.000
Status
Closed
Created Date
2014-01-07T05:40:05.000
Update Date
2014-01-08T16:14:39.000
Closed Date
2014-01-08T16:14:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Fax
X Coordinate
2468266.4131920200
Y Coordinate
6943569.0800245900
Unique Key
1111143598
14-00193596
Service Request Number: 14-00193596 • Address: 3550 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00193596
Address
3550 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Plumbing Violation Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-08-20T14:02:06.000
Status
Closed
Created Date
2014-05-27T14:02:06.000
Update Date
2014-06-05T16:29:08.000
Closed Date
2014-06-05T16:29:08.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2500935.3639848100
Y Coordinate
6949914.5889341600
Lat Long Location
3550 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1122895410
14-00107448
Service Request Number: 14-00107448 • Address: 2317 N PRAIRIE AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00107448
Address
2317 N PRAIRIE AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-15T11:43:07.000
Status
Closed
Created Date
2014-04-03T11:43:07.000
Update Date
2014-04-29T16:09:40.000
Closed Date
2014-04-29T16:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496223.6500435000
Y Coordinate
6981877.9700108800
Lat Long Location
2317 N PRAIRIE AVE, DALLAS, TX, 75204
Unique Key
1117624067
14-00170685
Service Request Number: 14-00170685 • Address: 6323 S R L THORNTON FWY, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00170685
Address
6323 S R L THORNTON FWY, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-16T15:59:39.000
Status
Closed
Created Date
2014-05-12T15:59:39.000
Update Date
2014-05-12T16:00:48.000
Closed Date
2014-05-12T16:00:47.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484589.6167646600
Y Coordinate
6931142.8460074700
Lat Long Location
6323 S R L THORNTON FWY, DALLAS, TX, 75232
Unique Key
1121425274
14-00180274
Service Request Number: 14-00180274 • Address: 9311 HAVENCOVE DR, DALLAS, TX • City Council District: 7
Service Request Number
14-00180274
Address
9311 HAVENCOVE DR, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-06T15:53:26.000
Status
Closed
Created Date
2014-05-18T15:53:26.000
Update Date
2014-05-30T12:07:20.000
Closed Date
2014-05-30T12:07:19.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2533209.7452084000
Y Coordinate
6961071.9630916700
Lat Long Location
9311 HAVENCOVE DR, DALLAS, TX
Unique Key
1122024959
14-00004893
Service Request Number: 14-00004893 • Address: S R L THORNTON FWY & S EWING AVE, DALLAS, 75203, DALLAS, TX • City Council District: 4
Service Request Number
14-00004893
Address
S R L THORNTON FWY & S EWING AVE, DALLAS, 75203, DALLAS, TX
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-01-08T07:30:46.000
Status
Closed
Created Date
2014-01-07T07:30:46.000
Update Date
2014-01-07T07:36:01.000
Closed Date
2014-01-07T07:36:00.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2487235.4339190700
Y Coordinate
6958200.7029140300
Unique Key
1111145485
14-00005037
Service Request Number: 14-00005037 • Address: LOMA GARDEN AVE & GARDENVIEW DR, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
14-00005037
Address
LOMA GARDEN AVE & GARDENVIEW DR, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-02-12T08:35:05.000
Status
Closed
Created Date
2014-01-07T08:35:05.000
Update Date
2014-01-08T12:45:41.000
Closed Date
2014-01-08T12:45:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2526655.6132793000
Y Coordinate
6954237.4095812700
Unique Key
1111154558
14-00004780
Service Request Number: 14-00004780 • Address: MCKINNEY AVE & LAWS ST, DALLAS, 75202, DALLAS, TX • City Council District: 14
Service Request Number
14-00004780
Address
MCKINNEY AVE & LAWS ST, DALLAS, 75202, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-01-09T18:47:22.000
Status
Closed
Created Date
2014-01-06T18:47:22.000
Update Date
2014-01-06T19:38:55.000
Closed Date
2014-01-06T19:38:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Police/Fire Dispatch
X Coordinate
2488772.1712767400
Y Coordinate
6972509.3786138800
Unique Key
1111135765
14-00194764
Service Request Number: 14-00194764 • Address: 2801 N FITZHUGH AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00194764
Address
2801 N FITZHUGH AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-18T08:22:40.000
Status
Closed
Created Date
2014-05-28T08:22:40.000
Update Date
2014-06-03T14:28:32.000
Closed Date
2014-06-03T14:28:30.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494841.8842808400
Y Coordinate
6983718.8165858700
Lat Long Location
2801 N FITZHUGH AVE, DALLAS, TX, 75204
Unique Key
1122970431
14-00170665
Service Request Number: 14-00170665 • Address: 6219 S R L THORNTON FWY, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00170665
Address
6219 S R L THORNTON FWY, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-16T15:54:44.000
Status
Closed
Created Date
2014-05-12T15:54:44.000
Update Date
2014-05-12T15:55:47.000
Closed Date
2014-05-12T15:55:47.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484587.7747286000
Y Coordinate
6931616.1332172300
Lat Long Location
6219 S R L THORNTON FWY, DALLAS, TX, 75232
Unique Key
1121424099
14-00170718
Service Request Number: 14-00170718 • Address: 2746 ANN ARBOR AVE, DALLAS, TX • City Council District: 4
Service Request Number
14-00170718
Address
2746 ANN ARBOR AVE, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-24T16:07:51.000
Status
Closed
Created Date
2014-05-12T16:07:51.000
Update Date
2014-05-15T13:29:15.000
Closed Date
2014-05-15T13:29:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2498973.1916521500
Y Coordinate
6942901.1308736300
Lat Long Location
2746 ANN ARBOR AVE, DALLAS, TX
Unique Key
1121427190
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