311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00168509
Service Request Number: 14-00168509 • Address: 2502 W CLARENDON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00168509
Address
2502 W CLARENDON DR, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-21T12:07:07.000
Status
Closed
Created Date
2014-05-11T12:07:07.000
Update Date
2014-05-14T16:13:36.000
Closed Date
2014-05-14T16:13:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2472976.6964525200
Y Coordinate
6954233.0103303500
Lat Long Location
2502 W CLARENDON DR, DALLAS, TX, 75211
Unique Key
1121298188
14-00177823
Service Request Number: 14-00177823 • Address: 3324 S BECKLEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00177823
Address
3324 S BECKLEY AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-30T08:45:50.000
Status
Closed
Created Date
2014-05-16T08:45:50.000
Update Date
2014-06-03T15:59:31.000
Closed Date
2014-06-03T15:59:30.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484337.3156613000
Y Coordinate
6943160.7787622800
Lat Long Location
3324 S BECKLEY AVE, DALLAS, TX, 75224
Unique Key
1121869741
14-00168374
Service Request Number: 14-00168374 • Address: 104 S WINDOMERE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00168374
Address
104 S WINDOMERE AVE, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-24T21:53:13.000
Status
Closed
Created Date
2014-05-10T21:53:13.000
Update Date
2014-05-13T06:15:27.000
Closed Date
2014-05-13T06:15:26.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2477216.3760560600
Y Coordinate
6958032.6633496600
Lat Long Location
104 S WINDOMERE AVE, DALLAS, TX, 75208
Unique Key
1121289234
14-00019656
Service Request Number: 14-00019656 • Address: ROCK GARDEN TRL & W RED BIRD LN, DALLAS, 75232, DALLAS, TX • City Council District: 3
Service Request Number
14-00019656
Address
ROCK GARDEN TRL & W RED BIRD LN, DALLAS, 75232, DALLAS, TX
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Guardrail - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-03-05T18:30:15.000
Status
Closed
Created Date
2014-01-17T18:30:15.000
Update Date
2014-02-26T13:43:45.000
Closed Date
2014-02-25T14:44:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2481204.3179148200
Y Coordinate
6932173.7942411100
Unique Key
1112070810
14-00162359
Service Request Number: 14-00162359 • Address: 901 N MADISON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00162359
Address
901 N MADISON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Limits - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-19T15:45:57.000
Status
Closed
Created Date
2014-05-07T15:45:57.000
Update Date
2014-10-03T12:15:32.000
Closed Date
2014-10-03T12:15:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2482898.5333581500
Y Coordinate
6961273.6851001500
Lat Long Location
901 N MADISON AVE, DALLAS, TX, 75208
Unique Key
1120928954
14-00019703
Service Request Number: 14-00019703 • Address: CROSS ST & METROPOLITAN AVE, DALLAS, 75210, DALLAS, TX • City Council District: 7
Service Request Number
14-00019703
Address
CROSS ST & METROPOLITAN AVE, DALLAS, 75210, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-01-20T21:45:43.000
Status
Closed
Created Date
2014-01-17T21:45:43.000
Update Date
2014-01-18T08:58:10.000
Closed Date
2014-01-18T08:58:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2505472.5627701100
Y Coordinate
6968331.6738346100
Unique Key
1112075155
14-00177815
Service Request Number: 14-00177815 • Address: 9365 GARLAND, DALLAS, TX 75218 • City Council District: 9
Service Request Number
14-00177815
Address
9365 GARLAND, DALLAS, TX 75218
City Council District
9
Department
Trinity Watershed Management
Service Request Type
Storm Sewer Line Locate -TWM
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-06T08:44:35.000
Status
Closed
Created Date
2014-05-16T08:44:35.000
Update Date
2014-05-16T08:49:24.000
Closed Date
2014-05-16T08:49:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2520088.9796623600
Y Coordinate
6990495.3321497200
Lat Long Location
9365 GARLAND, DALLAS, TX, 75218
Unique Key
1121869379
14-00193706
Service Request Number: 14-00193706 • Address: 5318 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00193706
Address
5318 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
13
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T14:26:01.000
Status
Closed
Created Date
2014-05-27T14:26:01.000
Update Date
2014-05-28T11:23:28.000
Closed Date
2014-05-28T11:23:27.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2484154.9624291700
Y Coordinate
6994430.6591958800
Lat Long Location
5318 W UNIVERSITY BLVD, DALLAS, TX, 75209
Unique Key
1122902554
14-00184261
Service Request Number: 14-00184261 • Address: 6100 E UNIVERSITY BLVD, DALLAS, TX 75214 • City Council District: 14
Service Request Number
14-00184261
Address
6100 E UNIVERSITY BLVD, DALLAS, TX 75214
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic - General Request - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-10T14:54:44.000
Status
Closed
Created Date
2014-05-20T14:54:44.000
Update Date
2014-05-20T16:15:49.000
Closed Date
2014-05-20T16:15:47.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2502437.4026061500
Y Coordinate
6995311.0668756300
Lat Long Location
6100 E UNIVERSITY BLVD, DALLAS, TX, 75214
Unique Key
1122265397
14-00138659
Service Request Number: 14-00138659 • Address: 3939 S POLK ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00138659
Address
3939 S POLK ST, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-29T13:55:16.000
Status
Closed
Created Date
2014-04-23T13:55:16.000
Update Date
2014-04-23T13:57:05.000
Closed Date
2014-04-23T13:57:04.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479064.3730927800
Y Coordinate
6940352.3525557000
Lat Long Location
3939 S POLK ST, DALLAS, TX, 75224
Unique Key
1119499175
13-00602152
Service Request Number: 13-00602152 • Address: 4840 ARUE, DALLAS, TX • Department: Department of Sanitation Services
Service Request Number
13-00602152
Address
4840 ARUE, DALLAS, TX
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-23T09:29:47.000
Status
Closed
Created Date
2013-12-13T09:29:47.000
Update Date
2013-12-13T09:52:55.000
Closed Date
2013-12-13T09:52:55.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
4840 ARUE, DALLAS, TX
Unique Key
1109753068
14-00173241
Service Request Number: 14-00173241 • Address: 1203 S EDGEFIELD AVE, DALLAS, TX • City Council District: 1
Service Request Number
14-00173241
Address
1203 S EDGEFIELD AVE, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-17T21:43:09.000
Status
Duplicate (closed)
Created Date
2014-05-13T21:43:09.000
Update Date
2014-06-10T08:03:58.000
Closed Date
2014-06-10T08:03:58.000
Priority
Standard
Method Received Description
Web
X Coordinate
2477566.6502649400
Y Coordinate
6953870.9576863000
Lat Long Location
1203 S EDGEFIELD AVE, DALLAS, TX
Unique Key
1121584872
14-00178680
Service Request Number: 14-00178680 • Address: 1011 S AKARD ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
14-00178680
Address
1011 S AKARD ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-30T14:10:40.000
Status
Closed
Created Date
2014-05-16T14:10:40.000
Update Date
2014-06-16T05:16:00.000
Closed Date
2014-06-16T05:16:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492361.6222378700
Y Coordinate
6968455.6304807400
Lat Long Location
1011 S AKARD ST, DALLAS, TX, 75215
Unique Key
1121921430
14-00178722
Service Request Number: 14-00178722 • Address: 1014 S FRANKLIN ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00178722
Address
1014 S FRANKLIN ST, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Unsanitary Conditions - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-15T14:26:24.000
Status
Closed
Created Date
2014-05-16T14:26:24.000
Update Date
2014-10-24T08:51:06.000
Closed Date
2014-10-24T08:51:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473031.9291438400
Y Coordinate
6954531.0707790000
Lat Long Location
1014 S FRANKLIN ST, DALLAS, TX, 75211
Unique Key
1121923856
13-00602216
Service Request Number: 13-00602216 • Address: LIVE OAK ST & N MUNGER BLVD, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
13-00602216
Address
LIVE OAK ST & N MUNGER BLVD, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-23T09:58:28.000
Status
Closed
Created Date
2013-12-13T09:58:28.000
Update Date
2013-12-30T15:12:14.000
Closed Date
2013-12-30T15:12:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2500345.3970098800
Y Coordinate
6980414.7970259200
Unique Key
1109757381
14-00184064
Service Request Number: 14-00184064 • Address: 419 N WILLOMET AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00184064
Address
419 N WILLOMET AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-02T13:44:43.000
Status
Closed
Created Date
2014-05-20T13:44:43.000
Update Date
2014-05-29T10:51:38.000
Closed Date
2014-05-29T10:51:37.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478693.7590246700
Y Coordinate
6959206.6147051700
Lat Long Location
419 N WILLOMET AVE, DALLAS, TX, 75208
Unique Key
1122253409
14-00177778
Service Request Number: 14-00177778 • Address: 701 N LANCASTER AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00177778
Address
701 N LANCASTER AVE, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-28T08:37:14.000
Status
Closed
Created Date
2014-05-16T08:37:14.000
Update Date
2014-05-20T15:22:39.000
Closed Date
2014-05-20T15:22:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486700.1681629700
Y Coordinate
6962167.0178826200
Lat Long Location
701 N LANCASTER AVE, DALLAS, TX, 75203
Unique Key
1121867356
14-00187345
Service Request Number: 14-00187345 • Address: 2400 W ILLINOIS AVE, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00187345
Address
2400 W ILLINOIS AVE, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-28T08:43:49.000
Status
Closed
Created Date
2014-05-22T08:43:49.000
Update Date
2014-05-22T08:46:18.000
Closed Date
2014-05-22T08:46:16.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473713.3505470200
Y Coordinate
6948897.7950672500
Lat Long Location
2400 W ILLINOIS AVE, DALLAS, TX, 75233
Unique Key
1122461715
14-00199929
Service Request Number: 14-00199929 • Address: 1855 EMPIRE CENTRAL, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00199929
Address
1855 EMPIRE CENTRAL, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-10-07T13:59:26.000
Status
Closed
Created Date
2014-05-30T13:59:26.000
Update Date
2014-10-30T16:32:07.000
Closed Date
2014-10-30T16:32:05.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2472668.3271818400
Y Coordinate
6987491.4541755600
Lat Long Location
1855 EMPIRE, DALLAS, TX, 75235
Unique Key
1123287785
14-00175728
Service Request Number: 14-00175728 • Address: 766 S MANUS DR, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00175728
Address
766 S MANUS DR, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-27T08:39:37.000
Status
Closed
Created Date
2014-05-15T08:39:37.000
Update Date
2014-05-23T19:08:51.000
Closed Date
2014-05-21T16:47:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2480080.1781840000
Y Coordinate
6951522.9470597400
Lat Long Location
766 S MANUS DR, DALLAS, TX, 75224
Unique Key
1121738366
13-00602062
Service Request Number: 13-00602062 • Address: W ILLINOIS AVE & S BECKLEY AVE, DALLAS, 75224, DALLAS, TX • City Council District: 4
Service Request Number
13-00602062
Address
W ILLINOIS AVE & S BECKLEY AVE, DALLAS, 75224, DALLAS, TX
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-12-18T08:59:25.000
Status
Closed
Created Date
2013-12-13T08:59:25.000
Update Date
2013-12-16T15:33:09.000
Closed Date
2013-12-16T15:33:09.000
Outcome
Complete
Priority
Standard
Method Received Description
Phone
X Coordinate
2484250.2069013500
Y Coordinate
6949114.0519781400
Unique Key
1109747398
14-00168479
Service Request Number: 14-00168479 • Address: 519 W 10TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00168479
Address
519 W 10TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-12T10:26:31.000
Status
Closed
Created Date
2014-05-11T10:26:31.000
Update Date
2014-05-11T11:41:10.000
Closed Date
2014-05-11T11:12:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2481730.8449739000
Y Coordinate
6958109.9657954700
Lat Long Location
519 W 10TH ST, DALLAS, TX, 75208
Unique Key
1121296200
14-00159670
Service Request Number: 14-00159670 • Address: 106 S HARWOOD ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
14-00159670
Address
106 S HARWOOD ST, DALLAS, TX 75201
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-09T11:55:10.000
Status
Closed
Created Date
2014-05-06T11:55:10.000
Update Date
2014-05-06T12:38:05.000
Closed Date
2014-05-06T12:38:04.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2492748.0362507300
Y Coordinate
6971569.9177270500
Lat Long Location
106 S HARWOOD ST, DALLAS, TX, 75201
Unique Key
1120766670
14-00170692
Service Request Number: 14-00170692 • Address: 100 W MILLETT DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00170692
Address
100 W MILLETT DR, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-16T16:01:25.000
Status
Closed
Created Date
2014-05-12T16:01:25.000
Update Date
2014-05-12T16:02:31.000
Closed Date
2014-05-12T16:02:30.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484484.2066020400
Y Coordinate
6930531.6911837000
Lat Long Location
100 W MILLETT DR, DALLAS, TX, 75232
Unique Key
1121425681
14-00173230
Service Request Number: 14-00173230 • Address: 2600 S EDGEFIELD AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00173230
Address
2600 S EDGEFIELD AVE, DALLAS, TX 75224
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-19T20:55:18.000
Status
Closed
Created Date
2014-05-13T20:55:18.000
Update Date
2014-06-05T12:56:09.000
Closed Date
2014-06-05T12:54:29.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2477591.2386630200
Y Coordinate
6949012.1639656100
Lat Long Location
2600 S EDGEFIELD AVE, DALLAS, TX, 75224
Unique Key
1121584131
13-00602114
Service Request Number: 13-00602114 • Address: FLORA ST & ROUTH ST, DALLAS, 75201, DALLAS, TX • City Council District: 14
Service Request Number
13-00602114
Address
FLORA ST & ROUTH ST, DALLAS, 75201, DALLAS, TX
City Council District
14
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-12-30T09:16:41.000
Status
Closed
Created Date
2013-12-13T09:16:41.000
Update Date
2013-12-20T17:23:40.000
Closed Date
2013-12-20T17:23:39.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2492159.7725047800
Y Coordinate
6975118.1398272700
Unique Key
1109750715
14-00193727
Service Request Number: 14-00193727 • Address: 223 N MURDEAUX LN, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00193727
Address
223 N MURDEAUX LN, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-07-01T14:29:10.000
Status
Closed
Created Date
2014-05-27T14:29:10.000
Update Date
2014-05-28T08:15:16.000
Closed Date
2014-05-28T08:15:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2524197.5684566700
Y Coordinate
6947857.5997713000
Lat Long Location
223 N MURDEAUX LN, DALLAS, TX, 75217
Unique Key
1122903612
13-00581803
Service Request Number: 13-00581803 • Address: N HASKELL AVE & CAPITOL AVE, DALLAS, 75204, DALLAS, TX • City Council District: 2
Service Request Number
13-00581803
Address
N HASKELL AVE & CAPITOL AVE, DALLAS, 75204, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-05T16:08:05.000
Status
Closed
Created Date
2013-11-22T16:08:05.000
Update Date
2013-11-26T11:36:14.000
Closed Date
2013-11-25T08:25:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493932.7989411300
Y Coordinate
6980098.9668099600
Unique Key
1108459371
14-00178693
Service Request Number: 14-00178693 • Address: 5519 ARAPAHO RD, DALLAS, TX 75248 • City Council District: 11
Service Request Number
14-00178693
Address
5519 ARAPAHO RD, DALLAS, TX 75248
City Council District
11
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-02T14:14:25.000
Status
Closed
Created Date
2014-05-16T14:14:25.000
Update Date
2014-05-20T08:53:15.000
Closed Date
2014-05-20T08:53:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484591.4023831900
Y Coordinate
7036677.8910566400
Lat Long Location
5519 ARAPAHO RD, DALLAS, TX, 75248
Unique Key
1121922163
14-00200090
Service Request Number: 14-00200090 • Address: 1855 EMPIRE CENTRAL, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00200090
Address
1855 EMPIRE CENTRAL, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-10-07T14:55:19.000
Status
Closed
Created Date
2014-05-30T14:55:19.000
Update Date
2014-10-30T14:56:13.000
Closed Date
2014-10-30T14:56:11.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2472668.3271818400
Y Coordinate
6987491.4541755600
Lat Long Location
1855 EMPIRE, DALLAS, TX, 75235
Unique Key
1123297691
14-00119978
Service Request Number: 14-00119978 • Address: 403 S OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00119978
Address
403 S OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-06-16T09:18:01.000
Status
Closed
Created Date
2014-04-11T09:18:01.000
Update Date
2014-04-29T10:32:12.000
Closed Date
2014-04-29T10:32:12.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474863.9211993400
Y Coordinate
6956929.9871736200
Lat Long Location
403 S OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1118378007
14-00170855
Service Request Number: 14-00170855 • Address: 3222 E PERRYTON DR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00170855
Address
3222 E PERRYTON DR, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-15T16:55:06.000
Status
Closed
Created Date
2014-05-12T16:55:06.000
Update Date
2014-05-15T11:07:43.000
Closed Date
2014-05-15T11:07:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2477473.6625067400
Y Coordinate
6945592.5639562800
Lat Long Location
3222 E PERRYTON DR, DALLAS, TX, 75224
Unique Key
1121435357
14-00192221
Service Request Number: 14-00192221 • Address: 343 AVENUE F, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00192221
Address
343 AVENUE F, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-05T21:08:00.000
Status
Closed
Created Date
2014-05-26T21:08:00.000
Update Date
2014-05-29T10:52:21.000
Closed Date
2014-05-29T10:50:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2492958.6984391300
Y Coordinate
6958436.7351622600
Lat Long Location
343 AVENUE, DALLAS, TX, 75203
Unique Key
1122814366
14-00187886
Service Request Number: 14-00187886 • Address: 928 N EWING AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00187886
Address
928 N EWING AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-29T11:00:01.000
Status
Closed
Created Date
2014-05-22T11:00:01.000
Update Date
2014-05-31T13:19:29.000
Closed Date
2014-05-22T12:06:00.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487167.1991967700
Y Coordinate
6963240.4357347000
Lat Long Location
928 N EWING AVE, DALLAS, TX, 75203
Unique Key
1122494855
14-00175810
Service Request Number: 14-00175810 • Address: 589 N BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00175810
Address
589 N BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-20T08:56:50.000
Status
Closed
Created Date
2014-05-15T08:56:50.000
Update Date
2014-05-16T11:14:56.000
Closed Date
2014-05-16T11:14:54.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2469152.3727450200
Y Coordinate
6959474.5124512000
Lat Long Location
589 N BARNETT AVE, DALLAS, TX, 75211
Unique Key
1121743408
13-00602403
Service Request Number: 13-00602403 • Address: W COLORADO BLVD & HAINES AVE, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
13-00602403
Address
W COLORADO BLVD & HAINES AVE, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-23T11:32:02.000
Status
Closed
Created Date
2013-12-13T11:32:02.000
Update Date
2014-01-07T15:24:05.000
Closed Date
2014-01-07T15:24:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482701.5899557700
Y Coordinate
6963297.5105574600
Unique Key
1109770408
14-00184393
Service Request Number: 14-00184393 • Address: 410 S MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00184393
Address
410 S MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-28T15:24:37.000
Status
Closed
Created Date
2014-05-20T15:24:37.000
Update Date
2014-05-20T15:28:29.000
Closed Date
2014-05-20T15:28:29.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474529.6440295800
Y Coordinate
6956895.3168577800
Lat Long Location
410 S MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1122273346
13-00602251
Service Request Number: 13-00602251 • Address: N WALTON WALKER BLVD & DALLAS FT WORTH TPKE, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
13-00602251
Address
N WALTON WALKER BLVD & DALLAS FT WORTH TPKE, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Street Lighting - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-23T10:14:54.000
Status
Closed
Created Date
2013-12-13T10:14:54.000
Update Date
2013-12-18T15:12:03.000
Closed Date
2013-12-18T15:12:03.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2455705.1985677500
Y Coordinate
6965326.4213592200
Unique Key
1109759949
14-00119961
Service Request Number: 14-00119961 • Address: 622 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00119961
Address
622 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-23T09:15:04.000
Status
Closed
Created Date
2014-04-11T09:15:04.000
Update Date
2014-04-25T09:37:47.000
Closed Date
2014-04-25T09:37:47.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486289.1994407000
Y Coordinate
6961807.6822986000
Lat Long Location
622 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1118377038
14-00120026
Service Request Number: 14-00120026 • Address: 407 S OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00120026
Address
407 S OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-06-16T09:27:34.000
Status
Closed
Created Date
2014-04-11T09:27:34.000
Update Date
2014-05-01T09:23:40.000
Closed Date
2014-05-01T09:23:39.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474863.9117182600
Y Coordinate
6956916.6553519700
Lat Long Location
407 S OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1118380627
14-00201991
Service Request Number: 14-00201991 • Address: 707 SKILLMAN ST, DALLAS, TX • City Council District: 14
Service Request Number
14-00201991
Address
707 SKILLMAN ST, DALLAS, TX
City Council District
14
Department
Sustainable Development and Construction Dept.
Service Request Type
Historic/Conservation District Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-08-26T08:16:05.000
Status
Closed
Created Date
2014-06-02T08:16:05.000
Update Date
2014-06-10T15:40:36.000
Closed Date
2014-06-10T15:40:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2503864.3680371700
Y Coordinate
6981226.3989904100
Lat Long Location
707 SKILLMAN ST, DALLAS, TX
Unique Key
1123423740
14-00170743
Service Request Number: 14-00170743 • Address: 2905 W DAVIS ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00170743
Address
2905 W DAVIS ST, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-16T16:12:21.000
Status
Closed
Created Date
2014-05-12T16:12:21.000
Update Date
2014-05-12T16:13:25.000
Closed Date
2014-05-12T16:13:24.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469797.3137011700
Y Coordinate
6959535.8399602500
Lat Long Location
2905 W DAVIS ST, DALLAS, TX, 75211
Unique Key
1121428555
14-00192125
Service Request Number: 14-00192125 • Address: 390 E OAKENWALD ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00192125
Address
390 E OAKENWALD ST, DALLAS, TX 75203
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-31T16:42:47.000
Status
Closed
Created Date
2014-05-26T16:42:47.000
Update Date
2014-05-26T17:21:42.000
Closed Date
2014-05-26T17:21:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Urgent
Method Received Description
Web
X Coordinate
2485353.2855290400
Y Coordinate
6963718.2395425200
Lat Long Location
390 E OAKENWALD ST, DALLAS, TX, 75203
Unique Key
1122808461
13-00602445
Service Request Number: 13-00602445 • Address: N BOND AVE & W DAVIS ST, DALLAS, 75211, DALLAS, TX • City Council District: 6
Service Request Number
13-00602445
Address
N BOND AVE & W DAVIS ST, DALLAS, 75211, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-12-23T11:53:50.000
Status
Closed
Created Date
2013-12-13T11:53:50.000
Update Date
2013-12-16T09:29:08.000
Closed Date
2013-12-16T09:29:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2457659.5027094800
Y Coordinate
6959339.3355696700
Unique Key
1109773684
14-00177912
Service Request Number: 14-00177912 • Address: 2402 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00177912
Address
2402 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-28T09:16:20.000
Status
Closed
Created Date
2014-05-16T09:16:20.000
Update Date
2014-05-21T12:03:36.000
Closed Date
2014-05-21T12:03:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487960.4840747800
Y Coordinate
6948690.7714046600
Lat Long Location
2402 S EWING AVE, DALLAS, TX, 75216
Unique Key
1121875635
14-00143534
Service Request Number: 14-00143534 • Address: 1500 W SANER AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00143534
Address
1500 W SANER AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-05T07:18:02.000
Status
Closed
Created Date
2014-04-26T07:18:02.000
Update Date
2014-04-26T07:22:01.000
Closed Date
2014-04-26T07:22:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477434.7155129100
Y Coordinate
6946324.7982444300
Lat Long Location
1500 W SANER AVE, DALLAS, TX, 75224
Unique Key
1119798617
14-00124371
Service Request Number: 14-00124371 • Address: 2655 ROYAL LN, DALLAS, TX 75229 • City Council District: 6
Service Request Number
14-00124371
Address
2655 ROYAL LN, DALLAS, TX 75229
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-20T18:06:29.000
Status
Closed
Created Date
2014-04-14T18:06:29.000
Update Date
2014-04-30T09:45:15.000
Closed Date
2014-04-30T09:45:14.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2463151.7654823400
Y Coordinate
7012463.8685333500
Lat Long Location
2655 ROYAL LN, DALLAS, TX, 75229
Unique Key
1118642776
14-00192190
Service Request Number: 14-00192190 • Address: 1412 S TRUNK AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
14-00192190
Address
1412 S TRUNK AVE, DALLAS, TX 75210
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-29T19:39:50.000
Status
Closed
Created Date
2014-05-26T19:39:50.000
Update Date
2014-05-26T20:52:40.000
Closed Date
2014-05-26T20:52:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2502004.1803807300
Y Coordinate
6968807.4412045100
Lat Long Location
1412 S TRUNK AVE, DALLAS, TX, 75210
Unique Key
1122812481
14-00187906
Service Request Number: 14-00187906 • Address: 720 W CANTY ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00187906
Address
720 W CANTY ST, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-30T11:02:54.000
Status
Closed
Created Date
2014-05-22T11:02:54.000
Update Date
2014-05-29T07:25:31.000
Closed Date
2014-05-29T07:25:30.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2480737.0245548800
Y Coordinate
6960695.2973299500
Lat Long Location
720 W CANTY ST, DALLAS, TX, 75208
Unique Key
1122495708
14-00175958
Service Request Number: 14-00175958 • Address: 714 N MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00175958
Address
714 N MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-06T09:30:24.000
Status
Closed
Created Date
2014-05-15T09:30:24.000
Update Date
2014-10-27T09:46:15.000
Closed Date
2014-10-27T09:46:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476839.5879458600
Y Coordinate
6960213.7256765000
Lat Long Location
714 N MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1121752704