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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00170853
Service Request Number: 14-00170853 • Address: 1023 W RED BIRD LN, DALLAS, TX 75232 • City Council District: 4
Service Request Number
14-00170853
Address
1023 W RED BIRD LN, DALLAS, TX 75232
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-24T16:55:05.000
Status
Closed
Created Date
2014-05-12T16:55:05.000
Update Date
2014-06-04T16:24:12.000
Closed Date
2014-06-04T16:24:12.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2479642.8987969300
Y Coordinate
6931790.1562311400
Lat Long Location
1023 W RED BIRD LN, DALLAS, TX, 75232
Unique Key
1121435355
14-00170828
Service Request Number: 14-00170828 • Address: 235 W GROVER C WASHINGTON AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00170828
Address
235 W GROVER C WASHINGTON AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-21T16:33:18.000
Status
Closed
Created Date
2014-05-12T16:33:18.000
Update Date
2014-05-15T09:50:16.000
Closed Date
2014-05-15T09:50:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2483503.0841002900
Y Coordinate
6948132.1719830300
Lat Long Location
235 W GROVER C WASHINGTON AVE, DALLAS, TX, 75224
Unique Key
1121433600
14-00192176
Service Request Number: 14-00192176 • Address: 2912 S LLEWELLYN AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00192176
Address
2912 S LLEWELLYN AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Prohibited Rooster - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-09T19:00:16.000
Status
Closed
Created Date
2014-05-26T19:00:16.000
Update Date
2014-05-28T09:51:22.000
Closed Date
2014-05-28T09:51:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2481793.5005823000
Y Coordinate
6945718.6138032700
Lat Long Location
2912 S LLEWELLYN AVE, DALLAS, TX, 75224
Unique Key
1122811659
14-00184278
Service Request Number: 14-00184278 • Address: 400 W PAGE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00184278
Address
400 W PAGE AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-30T14:59:03.000
Status
Closed
Created Date
2014-05-20T14:59:03.000
Update Date
2014-05-23T12:22:18.000
Closed Date
2014-05-23T12:22:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2482455.3743707900
Y Coordinate
6956284.4401975900
Lat Long Location
400 W PAGE AVE, DALLAS, TX, 75208
Unique Key
1122266434
14-00202028
Service Request Number: 14-00202028 • Address: 2180 W COLORADO BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00202028
Address
2180 W COLORADO BLVD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-15T08:26:34.000
Status
Closed
Created Date
2014-06-02T08:26:34.000
Update Date
2014-06-23T09:18:21.000
Closed Date
2014-06-23T09:18:20.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2472910.8324292700
Y Coordinate
6963924.7493822200
Lat Long Location
2180 W COLORADO BLVD, DALLAS, TX, 75211
Unique Key
1123426071
14-00120005
Service Request Number: 14-00120005 • Address: 442 S MARSALIS AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00120005
Address
442 S MARSALIS AVE, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-23T09:22:57.000
Status
Closed
Created Date
2014-04-11T09:22:57.000
Update Date
2014-08-08T12:10:04.000
Closed Date
2014-08-08T12:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2486385.2426250800
Y Coordinate
6957447.1872513800
Lat Long Location
442 S MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1118379393
14-00201918
Service Request Number: 14-00201918 • Address: 262 S WINDOMERE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00201918
Address
262 S WINDOMERE AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-07-08T07:23:31.000
Status
Closed
Created Date
2014-06-02T07:23:31.000
Update Date
2014-06-02T13:11:04.000
Closed Date
2014-06-02T13:11:03.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2477213.5089630200
Y Coordinate
6957507.7382681800
Lat Long Location
262 S WINDOMERE AVE, DALLAS, TX, 75208
Unique Key
1123418573
14-00029645
Service Request Number: 14-00029645 • Address: COMMERCE ST & S HALL ST, DALLAS, 75226, DALLAS, TX 75226 • City Council District: 2
Service Request Number
14-00029645
Address
COMMERCE ST & S HALL ST, DALLAS, 75226, DALLAS, TX 75226
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Non Dispatch/Other - STS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-02-07T07:59:29.000
Status
Closed
Created Date
2014-01-28T07:59:29.000
Update Date
2014-01-29T09:50:24.000
Closed Date
2014-01-29T09:50:24.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Phone
X Coordinate
2497481.6310216100
Y Coordinate
6972526.8370146100
Unique Key
1112694138
14-00184349
Service Request Number: 14-00184349 • Address: 400 W PAGE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00184349
Address
400 W PAGE AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-30T15:15:48.000
Status
Closed
Created Date
2014-05-20T15:15:48.000
Update Date
2014-05-30T07:56:37.000
Closed Date
2014-05-28T09:38:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482455.3757533800
Y Coordinate
6956284.4403129700
Lat Long Location
400 W PAGE AVE, DALLAS, TX, 75208
Unique Key
1122270780
14-00143558
Service Request Number: 14-00143558 • Address: 3258 S POLK ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00143558
Address
3258 S POLK ST, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-05T08:14:25.000
Status
Closed
Created Date
2014-04-26T08:14:25.000
Update Date
2014-04-26T08:24:00.000
Closed Date
2014-04-26T08:23:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479078.1866497400
Y Coordinate
6943919.3810073900
Lat Long Location
3258 S POLK ST, DALLAS, TX, 75224
Unique Key
1119800341
14-00143540
Service Request Number: 14-00143540 • Address: 1423 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00143540
Address
1423 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T07:35:00.000
Status
Closed
Created Date
2014-04-26T07:35:00.000
Update Date
2014-05-31T07:49:20.000
Closed Date
2014-05-31T07:49:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486753.8294877700
Y Coordinate
6952998.1877421400
Lat Long Location
1423 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1119799099
14-00189868
Service Request Number: 14-00189868 • Address: 211 N BISHOP AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00189868
Address
211 N BISHOP AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-26T11:30:40.000
Status
Closed
Created Date
2014-05-23T11:30:40.000
Update Date
2014-05-23T17:47:13.000
Closed Date
2014-05-23T17:47:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2482406.7926569600
Y Coordinate
6958601.2554270100
Lat Long Location
211 N BISHOP AVE, DALLAS, TX, 75208
Unique Key
1122640240
14-00192118
Service Request Number: 14-00192118 • Address: 10515 EAST CREST LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00192118
Address
10515 EAST CREST LN, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-10T16:27:26.000
Status
Closed
Created Date
2014-05-26T16:27:26.000
Update Date
2014-05-28T08:57:04.000
Closed Date
2014-05-28T08:57:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2539671.3062688600
Y Coordinate
6952165.5937717300
Lat Long Location
10515 EAST CREST LN, DALLAS, TX, 75217
Unique Key
1122808061
14-00182772
Service Request Number: 14-00182772 • Address: 3100 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00182772
Address
3100 S HAMPTON RD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-25T07:38:45.000
Status
Closed
Created Date
2014-05-20T07:38:45.000
Update Date
2014-05-20T09:02:44.000
Closed Date
2014-05-20T09:02:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473841.0252821700
Y Coordinate
6945043.4665614200
Lat Long Location
3100 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1122179021
14-00119955
Service Request Number: 14-00119955 • Address: 611 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00119955
Address
611 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-16T09:14:26.000
Status
Closed
Created Date
2014-04-11T09:14:26.000
Update Date
2014-04-16T08:20:15.000
Closed Date
2014-04-16T08:20:14.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2475669.6644685400
Y Coordinate
6956187.5663982100
Lat Long Location
611 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1118376673
14-00189819
Service Request Number: 14-00189819 • Address: 6614 E NORTHWEST HWY, DALLAS, TX 75231 • City Council District: 14
Service Request Number
14-00189819
Address
6614 E NORTHWEST HWY, DALLAS, TX 75231
City Council District
14
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-07-07T11:11:21.000
Status
Closed
Created Date
2014-05-23T11:11:21.000
Update Date
2014-06-12T13:00:58.000
Closed Date
2014-06-12T13:00:58.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2507058.3297428600
Y Coordinate
6998811.5079567900
Lat Long Location
6614 E NORTHWEST HWY, DALLAS, TX, 75231
Unique Key
1122635090
14-00200086
Service Request Number: 14-00200086 • Address: 607 N CLINTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00200086
Address
607 N CLINTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-04T14:54:47.000
Status
Closed
Created Date
2014-05-30T14:54:47.000
Update Date
2014-07-17T09:34:53.000
Closed Date
2014-07-17T09:34:50.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
MCC Standard
Method Received Description
City Council Office
X Coordinate
2477933.3675149500
Y Coordinate
6959675.8408719300
Lat Long Location
607 N CLINTON AVE, DALLAS, TX, 75208
Unique Key
1123297432
14-00119911
Service Request Number: 14-00119911 • Address: 3617 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00119911
Address
3617 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-14T09:06:09.000
Status
Closed
Created Date
2014-04-11T09:06:09.000
Update Date
2014-04-11T09:11:12.000
Closed Date
2014-04-11T09:11:11.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2466994.3129760000
Y Coordinate
6956263.2030648800
Lat Long Location
3617 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1118374082
14-00124370
Service Request Number: 14-00124370 • Address: 5050 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 3
Service Request Number
14-00124370
Address
5050 S LANCASTER RD, DALLAS, TX 75216
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-27T18:03:57.000
Status
Duplicate (closed)
Created Date
2014-04-14T18:03:57.000
Update Date
2014-04-15T16:31:55.000
Closed Date
2014-04-15T16:31:55.000
Priority
Standard
Method Received Description
Web
X Coordinate
2494599.5744707600
Y Coordinate
6937141.4343286200
Lat Long Location
5050 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1118642711
14-00192234
Service Request Number: 14-00192234 • Address: 100 N CLINTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00192234
Address
100 N CLINTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-10-02T21:36:55.000
Status
Closed
Created Date
2014-05-26T21:36:55.000
Update Date
2014-06-03T09:15:35.000
Closed Date
2014-06-03T09:15:34.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2477973.5855132400
Y Coordinate
6958063.0474006300
Lat Long Location
100 N CLINTON AVE, DALLAS, TX, 75208
Unique Key
1122815124
14-00189881
Service Request Number: 14-00189881 • Address: 4115 SOUTH BETTER DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
14-00189881
Address
4115 SOUTH BETTER DR, DALLAS, TX 75229
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-24T11:38:15.000
Status
Closed
Created Date
2014-05-23T11:38:15.000
Update Date
2014-05-23T17:09:53.000
Closed Date
2014-05-23T13:34:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2477761.0922610700
Y Coordinate
7008763.6324523800
Lat Long Location
4115 SOUTH BETTER DR, DALLAS, TX, 75229
Unique Key
1122641810
14-00192173
Service Request Number: 14-00192173 • Address: 335 S HALL ST, DALLAS, TX 75226 • City Council District: 2
Service Request Number
14-00192173
Address
335 S HALL ST, DALLAS, TX 75226
City Council District
2
Department
Department of Public Works
Service Request Type
Paving - Alley Reconstruction - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-16T18:56:47.000
Status
Closed
Created Date
2014-05-26T18:56:47.000
Update Date
2014-05-27T11:16:26.000
Closed Date
2014-05-27T11:16:24.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2497544.9774115700
Y Coordinate
6972067.9095704300
Lat Long Location
335 S HALL ST, DALLAS, TX, 75226
Unique Key
1122811471
14-00119787
Service Request Number: 14-00119787 • Address: 7610 PLEASANT MOUND, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00119787
Address
7610 PLEASANT MOUND, DALLAS, TX 75227
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-04-16T08:41:07.000
Status
Closed
Created Date
2014-04-11T08:41:07.000
Update Date
2014-05-08T10:50:20.000
Closed Date
2014-05-08T10:50:19.000
Outcome
Complete
Priority
Standard
Method Received Description
Phone
X Coordinate
2524893.0056435900
Y Coordinate
6962421.9471119900
Lat Long Location
7610 PLEASANT, DALLAS, TX, 75227
Unique Key
1118366854
14-00124279
Service Request Number: 14-00124279 • Address: 311 AVENUE J, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00124279
Address
311 AVENUE J, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-21T17:09:07.000
Status
Closed
Created Date
2014-04-14T17:09:07.000
Update Date
2014-04-24T13:19:47.000
Closed Date
2014-04-24T13:19:45.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2493977.3190544900
Y Coordinate
6958679.9893410300
Lat Long Location
311 AVENUE, DALLAS, TX, 75203
Unique Key
1118637500
14-00119881
Service Request Number: 14-00119881 • Address: 920 N WINNETKA AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00119881
Address
920 N WINNETKA AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-04-16T09:01:00.000
Status
Closed
Created Date
2014-04-11T09:01:00.000
Update Date
2014-04-14T11:03:29.000
Closed Date
2014-04-14T11:03:28.000
Outcome
ACKNOWLEDGE RECEIPT*
Priority
Standard
Method Received Description
Phone
X Coordinate
2478724.3172691800
Y Coordinate
6961367.1904555000
Lat Long Location
920 N WINNETKA AVE, DALLAS, TX, 75208
Unique Key
1118372431
14-00183202
Service Request Number: 14-00183202 • Address: 6318 S LANCASTER RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00183202
Address
6318 S LANCASTER RD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-02T09:35:50.000
Status
Closed
Created Date
2014-05-20T09:35:50.000
Update Date
2014-05-20T09:39:28.000
Closed Date
2014-05-20T09:39:27.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496871.1396959600
Y Coordinate
6930750.1014769300
Lat Long Location
6318 S LANCASTER RD, DALLAS, TX, 75241
Unique Key
1122206182
13-00551455
Service Request Number: 13-00551455 • Address: WYCLIFF AVE & IRVING BLVD, DALLAS, 75207, DALLAS, TX • City Council District: 6
Service Request Number
13-00551455
Address
WYCLIFF AVE & IRVING BLVD, DALLAS, 75207, DALLAS, TX
City Council District
6
Department
Department of Public Works
Service Request Type
Construction - Status Inquiry - PBW
Ert Estimated Response Time
4
Overall Service Request Due Date
2013-11-14T08:22:45.000
Status
Closed
Created Date
2013-10-31T08:22:45.000
Update Date
2013-11-05T08:39:43.000
Closed Date
2013-11-05T08:39:43.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Phone
X Coordinate
2480442.8778270200
Y Coordinate
6976601.8998432500
Unique Key
1106480156
14-00177793
Service Request Number: 14-00177793 • Address: 1711 E RED BIRD LN, DALLAS, TX 75241 • City Council District: 3
Service Request Number
14-00177793
Address
1711 E RED BIRD LN, DALLAS, TX 75241
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-28T08:40:10.000
Status
Closed
Created Date
2014-05-16T08:40:10.000
Update Date
2014-05-20T11:10:08.000
Closed Date
2014-05-20T11:10:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493029.8500068700
Y Coordinate
6933111.3194820700
Lat Long Location
1711 E RED BIRD LN, DALLAS, TX, 75241
Unique Key
1121868163
14-00164309
Service Request Number: 14-00164309 • Address: 549 E JEFFERSON BLVD, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00164309
Address
549 E JEFFERSON BLVD, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-11T14:02:23.000
Status
Closed
Created Date
2014-05-08T14:02:23.000
Update Date
2014-05-09T15:12:33.000
Closed Date
2014-05-09T15:12:32.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2486082.1300618500
Y Coordinate
6958827.2761943900
Lat Long Location
549 E JEFFERSON BLVD, DALLAS, TX, 75203
Unique Key
1121047594
13-00528023
Service Request Number: 13-00528023 • Address: MANOR WAY & CEDAR SPRINGS RD, DALLAS, 75235, DALLAS, TX • City Council District: 2
Service Request Number
13-00528023
Address
MANOR WAY & CEDAR SPRINGS RD, DALLAS, 75235, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-24T15:17:58.000
Status
Closed
Created Date
2013-10-14T15:17:58.000
Update Date
2013-10-15T12:56:31.000
Closed Date
2013-10-15T12:56:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479416.0236050800
Y Coordinate
6989055.0419504300
Unique Key
1104899033
14-00187822
Service Request Number: 14-00187822 • Address: 2710 MUNICIPAL ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00187822
Address
2710 MUNICIPAL ST, DALLAS, TX
City Council District
7
Department
Trinity Watershed Management
Service Request Type
Flooding/Drainage Complaint - TWM
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-12T10:41:36.000
Status
Closed
Created Date
2014-05-22T10:41:36.000
Update Date
2014-05-29T08:25:47.000
Closed Date
2014-05-29T08:25:47.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Web
X Coordinate
2505615.0090632100
Y Coordinate
6955957.2757707400
Lat Long Location
2710 MUNICIPAL ST, DALLAS, TX
Unique Key
1122490850
14-00119840
Service Request Number: 14-00119840 • Address: 626 W 9TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00119840
Address
626 W 9TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-23T08:54:15.000
Status
Closed
Created Date
2014-04-11T08:54:15.000
Update Date
2014-05-05T15:39:50.000
Closed Date
2014-05-05T15:39:50.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481099.8485886500
Y Coordinate
6958529.8168026000
Lat Long Location
626 W 9TH ST, DALLAS, TX, 75208
Unique Key
1118370159
14-00170855
Service Request Number: 14-00170855 • Address: 3222 E PERRYTON DR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00170855
Address
3222 E PERRYTON DR, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-15T16:55:06.000
Status
Closed
Created Date
2014-05-12T16:55:06.000
Update Date
2014-05-15T11:07:43.000
Closed Date
2014-05-15T11:07:42.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2477473.6625067400
Y Coordinate
6945592.5639562800
Lat Long Location
3222 E PERRYTON DR, DALLAS, TX, 75224
Unique Key
1121435357
14-00200036
Service Request Number: 14-00200036 • Address: 10608 EAST CREST LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00200036
Address
10608 EAST CREST LN, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-14T14:42:11.000
Status
Closed
Created Date
2014-05-30T14:42:11.000
Update Date
2014-07-16T12:06:18.000
Closed Date
2014-07-16T12:06:17.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2539844.4543673500
Y Coordinate
6951980.5447710200
Lat Long Location
10608 EAST CREST LN, DALLAS, TX, 75217
Unique Key
1123293776
13-00551432
Service Request Number: 13-00551432 • Address: KNOXVILLE ST & LOS ENCINOS BLVD, DALLAS, 75211, DALLAS, TX • City Council District: 3
Service Request Number
13-00551432
Address
KNOXVILLE ST & LOS ENCINOS BLVD, DALLAS, 75211, DALLAS, TX
City Council District
3
Department
Park/Recreation Department
Service Request Type
High Weeds Parks - PKR
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-10T08:15:35.000
Status
Closed
Created Date
2013-10-31T08:15:35.000
Update Date
2013-11-01T16:52:54.000
Closed Date
2013-11-01T16:52:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2460532.2668159800
Y Coordinate
6947758.9913091000
Unique Key
1106478790
14-00183138
Service Request Number: 14-00183138 • Address: 100 N RAVINIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00183138
Address
100 N RAVINIA DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-28T09:23:40.000
Status
Closed
Created Date
2014-05-20T09:23:40.000
Update Date
2014-05-20T09:58:21.000
Closed Date
2014-05-20T09:58:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469650.1691743600
Y Coordinate
6957992.5575311400
Lat Long Location
100 N RAVINIA DR, DALLAS, TX, 75211
Unique Key
1122201823
14-00184335
Service Request Number: 14-00184335 • Address: 220 S ADAMS AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00184335
Address
220 S ADAMS AVE, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-28T15:13:13.000
Status
Closed
Created Date
2014-05-20T15:13:13.000
Update Date
2014-05-23T07:35:45.000
Closed Date
2014-05-23T07:35:45.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2481881.1930697400
Y Coordinate
6957556.6803837800
Lat Long Location
220 S ADAMS AVE, DALLAS, TX, 75208
Unique Key
1122270000
13-00551653
Service Request Number: 13-00551653 • Address: MODELLA AVE & DENNIS RD, DALLAS, 75229, DALLAS, TX • City Council District: 6
Service Request Number
13-00551653
Address
MODELLA AVE & DENNIS RD, DALLAS, 75229, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-19T09:30:06.000
Status
Closed
Created Date
2013-10-31T09:30:06.000
Update Date
2013-10-31T10:41:24.000
Closed Date
2013-10-31T10:41:24.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2465409.3058145400
Y Coordinate
7016661.2482971500
Unique Key
1106493362
14-00204217
Service Request Number: 14-00204217 • Address: 523 S OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00204217
Address
523 S OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-23T08:23:26.000
Status
Closed
Created Date
2014-06-03T08:23:26.000
Update Date
2014-06-06T11:43:28.000
Closed Date
2014-06-06T10:15:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474864.1110429100
Y Coordinate
6956506.2962369200
Lat Long Location
523 S OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1123562612
14-00192095
Service Request Number: 14-00192095 • Address: 3327 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00192095
Address
3327 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-29T15:40:53.000
Status
Closed
Created Date
2014-05-26T15:40:53.000
Update Date
2014-05-26T17:29:23.000
Closed Date
2014-05-26T17:29:23.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2500683.0832607600
Y Coordinate
6947796.3622029600
Lat Long Location
3327 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1122806759
14-00184313
Service Request Number: 14-00184313 • Address: 405 S PEAK ST, DALLAS, TX 75226 • City Council District: 2
Service Request Number
14-00184313
Address
405 S PEAK ST, DALLAS, TX 75226
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-24T15:09:19.000
Status
Closed
Created Date
2014-05-20T15:09:19.000
Update Date
2014-05-20T15:10:54.000
Closed Date
2014-05-20T15:10:53.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2500916.3133977900
Y Coordinate
6974187.5060721200
Lat Long Location
405 S PEAK ST, DALLAS, TX, 75226
Unique Key
1122268742
14-00192215
Service Request Number: 14-00192215 • Address: 322 W HOBSON AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00192215
Address
322 W HOBSON AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Noisy - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-05T20:32:40.000
Status
Closed
Created Date
2014-05-26T20:32:40.000
Update Date
2014-05-28T08:38:20.000
Closed Date
2014-05-28T08:38:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2483073.8329674400
Y Coordinate
6947163.1413564900
Lat Long Location
322 W HOBSON AVE, DALLAS, TX, 75224
Unique Key
1122814007
14-00180427
Service Request Number: 14-00180427 • Address: 1100 W FIVE MILE PKWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00180427
Address
1100 W FIVE MILE PKWY, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-19T19:27:51.000
Status
Closed
Created Date
2014-05-18T19:27:51.000
Update Date
2014-05-19T12:50:22.000
Closed Date
2014-05-19T10:50:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2479089.8981524900
Y Coordinate
6939469.6862113800
Lat Long Location
1100 W FIVE MILE PKWY, DALLAS, TX, 75224
Unique Key
1122033876
13-00597921
Service Request Number: 13-00597921 • Address: GOODWIN AVE & MCMILLAN AVE, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
13-00597921
Address
GOODWIN AVE & MCMILLAN AVE, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-20T10:06:40.000
Status
Closed
Created Date
2013-12-10T10:06:40.000
Update Date
2013-12-12T11:10:29.000
Closed Date
2013-12-12T11:10:28.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2498433.7662230200
Y Coordinate
6986886.1641156400
Unique Key
1109484636
14-00175877
Service Request Number: 14-00175877 • Address: 2777 N BUCKNER BLVD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
14-00175877
Address
2777 N BUCKNER BLVD, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-18T09:12:22.000
Status
Closed
Created Date
2014-05-15T09:12:22.000
Update Date
2014-05-15T09:57:59.000
Closed Date
2014-05-15T09:57:58.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2525487.7024111200
Y Coordinate
6983623.0618056900
Lat Long Location
2777 N BUCKNER BLVD, DALLAS, TX, 75228
Unique Key
1121747393
14-00192218
Service Request Number: 14-00192218 • Address: 428 AVENUE I, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00192218
Address
428 AVENUE I, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-30T20:48:51.000
Status
Closed
Created Date
2014-05-26T20:48:51.000
Update Date
2014-06-18T13:15:54.000
Closed Date
2014-06-18T13:15:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2493890.3735134000
Y Coordinate
6958156.4308494900
Lat Long Location
428 AVENUE, DALLAS, TX, 75203
Unique Key
1122814189
14-00009621
Service Request Number: 14-00009621 • Address: BELT LINE RD & PRESTON RD, DALLAS, 75254, DALLAS, TX • City Council District: 11
Service Request Number
14-00009621
Address
BELT LINE RD & PRESTON RD, DALLAS, 75254, DALLAS, TX
City Council District
11
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-01-17T08:57:24.000
Status
Closed
Created Date
2014-01-10T08:57:24.000
Update Date
2014-01-10T09:02:26.000
Closed Date
2014-01-10T09:02:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488637.5578573200
Y Coordinate
7034177.1738935400
Unique Key
1111441381
14-00183125
Service Request Number: 14-00183125 • Address: 1318 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00183125
Address
1318 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-30T09:21:01.000
Status
Closed
Created Date
2014-05-20T09:21:01.000
Update Date
2014-05-20T09:23:46.000
Closed Date
2014-05-20T09:23:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521936.4152275100
Y Coordinate
6955135.7830667200
Lat Long Location
1318 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1122201153
14-00184352
Service Request Number: 14-00184352 • Address: 315 N FITZHUGH AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
14-00184352
Address
315 N FITZHUGH AVE, DALLAS, TX 75246
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-24T15:16:18.000
Status
Closed
Created Date
2014-05-20T15:16:18.000
Update Date
2014-05-20T15:17:43.000
Closed Date
2014-05-20T15:17:43.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2501473.8793018800
Y Coordinate
6977147.2820570000
Lat Long Location
315 N FITZHUGH AVE, DALLAS, TX, 75246
Unique Key
1122270943
13-00528154
Service Request Number: 13-00528154 • Address: BELT LINE RD & MEADOWCREEK DR, DALLAS, 75248, DALLAS, TX • City Council District: 11
Service Request Number
13-00528154
Address
BELT LINE RD & MEADOWCREEK DR, DALLAS, 75248, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-12T16:22:45.000
Status
Closed
Created Date
2013-10-14T16:22:45.000
Update Date
2014-01-06T07:29:31.000
Closed Date
2014-01-06T07:29:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2492260.2026618200
Y Coordinate
7032847.3597553500
Unique Key
1104908220
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