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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00183266
Service Request Number: 14-00183266 • Address: 2100 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00183266
Address
2100 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-28T09:48:32.000
Status
Closed
Created Date
2014-05-20T09:48:32.000
Update Date
2014-05-21T10:15:40.000
Closed Date
2014-05-21T10:15:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468458.3644952300
Y Coordinate
6950199.7502768300
Lat Long Location
2100 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1122209864
14-00180418
Service Request Number: 14-00180418 • Address: 3134 TRUXILLO DR, DALLAS, TX • City Council District: 9
Service Request Number
14-00180418
Address
3134 TRUXILLO DR, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-09-25T19:14:02.000
Status
Closed
Created Date
2014-05-18T19:14:02.000
Update Date
2014-05-19T08:51:47.000
Closed Date
2014-05-19T08:51:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2532734.9387179200
Y Coordinate
6995962.1914476300
Lat Long Location
3134 TRUXILLO DR, DALLAS, TX
Unique Key
1122033350
14-00154813
Service Request Number: 14-00154813 • Address: 3300 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00154813
Address
3300 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-16T15:21:37.000
Status
Closed
Created Date
2014-05-02T15:21:37.000
Update Date
2014-05-07T08:43:07.000
Closed Date
2014-05-07T08:43:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2468398.2862482300
Y Coordinate
6948826.9241532500
Lat Long Location
3300 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1120478473
14-00200156
Service Request Number: 14-00200156 • Address: 1620 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00200156
Address
1620 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-07T15:21:35.000
Status
Closed
Created Date
2014-05-30T15:21:35.000
Update Date
2014-06-02T07:35:51.000
Closed Date
2014-06-02T07:35:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487753.6124545500
Y Coordinate
6951814.0720077500
Lat Long Location
1620 S EWING AVE, DALLAS, TX, 75216
Unique Key
1123302457
14-00180424
Service Request Number: 14-00180424 • Address: 3195 W LEDBETTER DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
14-00180424
Address
3195 W LEDBETTER DR, DALLAS, TX 75216
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-01T19:21:24.000
Status
Closed
Created Date
2014-05-18T19:21:24.000
Update Date
2014-05-23T15:15:52.000
Closed Date
2014-05-23T15:15:51.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2469063.8185041300
Y Coordinate
6938352.7368483200
Lat Long Location
3195 W LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1122033713
13-00597957
Service Request Number: 13-00597957 • Address: KNIGHT ST & MAPLE AVE, DALLAS, 75219, DALLAS, TX • City Council District: 2
Service Request Number
13-00597957
Address
KNIGHT ST & MAPLE AVE, DALLAS, 75219, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-12-20T10:23:24.000
Status
Closed
Created Date
2013-12-10T10:23:24.000
Update Date
2013-12-11T15:56:32.000
Closed Date
2013-12-11T15:56:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2485338.2450681800
Y Coordinate
6980825.4901865500
Unique Key
1109486706
13-00597981
Service Request Number: 13-00597981 • Address: ROCKDALE DR, DALLAS, TX 75220 • Department: Department of Sanitation Services
Service Request Number
13-00597981
Address
ROCKDALE DR, DALLAS, TX 75220
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-12-13T10:34:10.000
Status
Closed
Created Date
2013-12-10T10:34:10.000
Update Date
2013-12-13T07:24:04.000
Closed Date
2013-12-13T07:24:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1109488230
14-00200425
Service Request Number: 14-00200425 • Address: 1855 EMPIRE CENTRAL, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00200425
Address
1855 EMPIRE CENTRAL, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-10-07T16:32:59.000
Status
Closed
Created Date
2014-05-30T16:32:59.000
Update Date
2014-10-30T16:17:48.000
Closed Date
2014-10-30T16:17:45.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2472668.3271818400
Y Coordinate
6987491.4541755600
Lat Long Location
1855 EMPIRE, DALLAS, TX, 75235
Unique Key
1123319267
14-00184482
Service Request Number: 14-00184482 • Address: 3427 N WINNETKA AVE, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00184482
Address
3427 N WINNETKA AVE, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-21T15:48:21.000
Status
Closed
Created Date
2014-05-20T15:48:21.000
Update Date
2014-05-21T12:23:58.000
Closed Date
2014-05-21T12:23:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Web
X Coordinate
2478679.7042186600
Y Coordinate
6972270.9622784700
Lat Long Location
3427 N WINNETKA AVE, DALLAS, TX, 75212
Unique Key
1122279022
13-00582367
Service Request Number: 13-00582367 • Address: HAINES AVE & W DAVIS ST, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
13-00582367
Address
HAINES AVE & W DAVIS ST, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-24T23:36:24.000
Status
Closed
Created Date
2013-11-23T23:36:24.000
Update Date
2013-11-24T09:48:33.000
Closed Date
2013-11-24T09:42:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Police/Fire Dispatch
X Coordinate
2482142.4897440600
Y Coordinate
6959682.6698806300
Unique Key
1108500099
14-00177922
Service Request Number: 14-00177922 • Address: 1913 S TYLER ST, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00177922
Address
1913 S TYLER ST, DALLAS, TX 75224
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-28T09:19:10.000
Status
Closed
Created Date
2014-05-16T09:19:10.000
Update Date
2014-05-20T10:14:03.000
Closed Date
2014-05-20T10:14:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479567.4714898100
Y Coordinate
6951446.0579604400
Lat Long Location
1913 S TYLER ST, DALLAS, TX, 75224
Unique Key
1121876192
14-00186420
Service Request Number: 14-00186420 • Address: 5852 W NORTHWEST HWY, DALLAS, TX 75225 • City Council District: 13
Service Request Number
14-00186420
Address
5852 W NORTHWEST HWY, DALLAS, TX 75225
City Council District
13
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-05T15:06:22.000
Status
Closed
Created Date
2014-05-21T15:06:22.000
Update Date
2014-05-23T10:52:26.000
Closed Date
2014-05-23T10:52:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2487589.7327095900
Y Coordinate
7001966.7900520100
Lat Long Location
5852 W NORTHWEST HWY, DALLAS, TX, 75225
Unique Key
1122405086
14-00193889
Service Request Number: 14-00193889 • Address: 5000 S HAMPTON RD, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00193889
Address
5000 S HAMPTON RD, DALLAS, TX 75232
City Council District
3
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-10T14:58:40.000
Status
Closed
Created Date
2014-05-27T14:58:40.000
Update Date
2014-05-29T07:43:03.000
Closed Date
2014-05-29T07:43:02.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2473992.5084433700
Y Coordinate
6935913.1795693400
Lat Long Location
5000 S HAMPTON RD, DALLAS, TX, 75232
Unique Key
1122913027
14-00187914
Service Request Number: 14-00187914 • Address: 302 E 9TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00187914
Address
302 E 9TH ST, DALLAS, TX 75203
City Council District
1
Department
Police Department
Service Request Type
Homeless Encampment - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-22T11:04:16.000
Status
Closed
Created Date
2014-05-22T11:04:16.000
Update Date
2014-05-29T10:33:02.000
Closed Date
2014-05-29T10:32:53.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2484775.5599624400
Y Coordinate
6959014.8401318200
Lat Long Location
302 E 9TH ST, DALLAS, TX, 75203
Unique Key
1122496010
14-00188007
Service Request Number: 14-00188007 • Address: 3930 W RED BIRD LN, DALLAS, TX 75237 • City Council District: 3
Service Request Number
14-00188007
Address
3930 W RED BIRD LN, DALLAS, TX 75237
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-06T11:23:42.000
Status
Closed
Created Date
2014-05-22T11:23:42.000
Update Date
2014-05-23T11:09:59.000
Closed Date
2014-05-23T11:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2465903.8109433500
Y Coordinate
6932889.1447317300
Lat Long Location
3930 W RED BIRD LN, DALLAS, TX, 75237
Unique Key
1122500524
14-00124388
Service Request Number: 14-00124388 • Address: 6000 S R L THORNTON FWY, DALLAS, TX 75241 • City Council District: 3
Service Request Number
14-00124388
Address
6000 S R L THORNTON FWY, DALLAS, TX 75241
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-06T18:30:24.000
Status
Closed
Created Date
2014-04-14T18:30:24.000
Update Date
2014-04-22T14:17:48.000
Closed Date
2014-04-22T14:17:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2484673.7558509400
Y Coordinate
6932528.7915407300
Lat Long Location
6000 S R L THORNTON FWY, DALLAS, TX, 75241
Unique Key
1118643814
14-00154847
Service Request Number: 14-00154847 • Address: 115 S FIELD ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
14-00154847
Address
115 S FIELD ST, DALLAS, TX 75202
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-22T00:00:00.000
Status
Closed
Created Date
2014-05-01T00:00:00.000
Update Date
2014-05-12T11:48:56.000
Closed Date
2014-05-12T11:48:54.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490631.9863119000
Y Coordinate
6970984.2106735300
Lat Long Location
115 S FIELD ST, DALLAS, TX, 75202
Unique Key
1120480453
13-00551910
Service Request Number: 13-00551910 • Address: FOREST LN & NASHWOOD LN, DALLAS, 75244, DALLAS, TX • City Council District: 13
Service Request Number
13-00551910
Address
FOREST LN & NASHWOOD LN, DALLAS, 75244, DALLAS, TX
City Council District
13
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-14T11:11:14.000
Status
Closed
Created Date
2013-10-31T11:11:14.000
Update Date
2013-11-12T14:41:31.000
Closed Date
2013-11-12T14:41:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483486.2657265300
Y Coordinate
7017915.6836101500
Unique Key
1106509379
14-00191201
Service Request Number: 14-00191201 • Address: 3755 W LAWTHER DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
14-00191201
Address
3755 W LAWTHER DR, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-05T13:31:54.000
Status
Closed
Created Date
2014-05-24T13:31:54.000
Update Date
2014-05-29T11:39:31.000
Closed Date
2014-05-29T11:39:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2511582.8430564300
Y Coordinate
6990855.5575334500
Lat Long Location
3755 W LAWTHER DR, DALLAS, TX, 75214
Unique Key
1122748284
13-00582348
Service Request Number: 13-00582348 • Address: 1710 HORTENSE AVENUE, DALLAS, TX 75216 • Department: Code Compliance District Group
Service Request Number
13-00582348
Address
1710 HORTENSE AVENUE, DALLAS, TX 75216
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-12-31T21:49:36.000
Status
Open
Created Date
2013-11-23T21:49:36.000
Update Date
2014-01-04T19:29:51.000
Closed Date
2013-11-23T21:49:36.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
1710 HORTENSE AVENUE, DALLAS, TX, 75216
Unique Key
1108498976
13-00582347
Service Request Number: 13-00582347 • Address: 1702 HORTENSE AVENUE, DALLAS, TX 75216 • Department: Code Compliance District Group
Service Request Number
13-00582347
Address
1702 HORTENSE AVENUE, DALLAS, TX 75216
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-12-31T21:47:41.000
Status
Open
Created Date
2013-11-23T21:47:41.000
Update Date
2014-01-04T19:29:31.000
Closed Date
2013-11-23T21:47:41.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
1702 HORTENSE AVENUE, DALLAS, TX, 75216
Unique Key
1108498933
13-00582381
Service Request Number: 13-00582381 • Address: E NORTHWEST HWY & AUDELIA RD, DALLAS, 75238, DALLAS, TX • City Council District: 9
Service Request Number
13-00582381
Address
E NORTHWEST HWY & AUDELIA RD, DALLAS, 75238, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-27T04:37:46.000
Status
Closed
Created Date
2013-11-24T04:37:46.000
Update Date
2013-11-24T05:27:18.000
Closed Date
2013-11-24T05:15:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Police/Fire Dispatch
X Coordinate
2515663.4536730000
Y Coordinate
7001131.4975809700
Unique Key
1108501100
14-00173534
Service Request Number: 14-00173534 • Address: 1310 N COCKRELL HILL RD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00173534
Address
1310 N COCKRELL HILL RD, DALLAS, TX 75211
City Council District
3
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-29T08:29:49.000
Status
Closed
Created Date
2014-05-14T08:29:49.000
Update Date
2014-05-19T06:42:08.000
Closed Date
2014-05-19T06:42:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2462547.9544825700
Y Coordinate
6962101.3276174400
Lat Long Location
1310 N COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1121604078
14-00143654
Service Request Number: 14-00143654 • Address: 500 N PRAIRIE CREEK RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00143654
Address
500 N PRAIRIE CREEK RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-05T10:53:10.000
Status
Closed
Created Date
2014-04-26T10:53:10.000
Update Date
2014-04-28T09:33:31.000
Closed Date
2014-04-28T09:33:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2532682.2145545700
Y Coordinate
6949705.8302518600
Lat Long Location
500 N PRAIRIE CREEK RD, DALLAS, TX, 75217
Unique Key
1119806548
13-00582349
Service Request Number: 13-00582349 • Address: 1714 HORTENSE AVENUE, DALLAS, TX 75216 • Department: Code Compliance District Group
Service Request Number
13-00582349
Address
1714 HORTENSE AVENUE, DALLAS, TX 75216
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-12-31T21:51:09.000
Status
Open
Created Date
2013-11-23T21:51:09.000
Update Date
2014-01-04T19:29:53.000
Closed Date
2013-11-23T21:51:09.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
1714 HORTENSE AVENUE, DALLAS, TX, 75216
Unique Key
1108499023
14-00200180
Service Request Number: 14-00200180 • Address: 4405 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00200180
Address
4405 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-06-02T15:28:46.000
Status
Closed
Created Date
2014-05-30T15:28:46.000
Update Date
2014-05-30T15:44:48.000
Closed Date
2014-05-30T15:44:47.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2486894.5703600500
Y Coordinate
6938560.3983225300
Lat Long Location
4405 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1123304141
14-00202105
Service Request Number: 14-00202105 • Address: 2517 N MASTERS DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00202105
Address
2517 N MASTERS DR, DALLAS, TX 75227
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-11T08:45:44.000
Status
Closed
Created Date
2014-06-02T08:45:44.000
Update Date
2014-06-05T09:36:01.000
Closed Date
2014-06-05T09:36:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2537712.1622518900
Y Coordinate
6962852.9381621700
Lat Long Location
2517 N MASTERS DR, DALLAS, TX, 75227
Unique Key
1123430945
14-00200342
Service Request Number: 14-00200342 • Address: 1855 EMPIRE CENTRAL, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00200342
Address
1855 EMPIRE CENTRAL, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-10-07T16:13:19.000
Status
Closed
Created Date
2014-05-30T16:13:19.000
Update Date
2014-10-30T16:02:24.000
Closed Date
2014-10-30T16:02:21.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2472668.3271818400
Y Coordinate
6987491.4541755600
Lat Long Location
1855 EMPIRE, DALLAS, TX, 75235
Unique Key
1123314023
13-00582259
Service Request Number: 13-00582259 • Address: LA MANGA DR & MEANDERING WAY, DALLAS, 75248, DALLAS, TX • City Council District: 12
Service Request Number
13-00582259
Address
LA MANGA DR & MEANDERING WAY, DALLAS, 75248, DALLAS, TX
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-24T15:59:27.000
Status
Closed
Created Date
2013-11-23T15:59:27.000
Update Date
2013-11-24T11:39:08.000
Closed Date
2013-11-24T11:29:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2496400.0592974800
Y Coordinate
7040302.7548473300
Unique Key
1108491165
14-00143617
Service Request Number: 14-00143617 • Address: 9598 E NORTHWEST HWY, DALLAS, TX 75238 • City Council District: 9
Service Request Number
14-00143617
Address
9598 E NORTHWEST HWY, DALLAS, TX 75238
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-27T09:56:45.000
Status
Closed
Created Date
2014-04-26T09:56:45.000
Update Date
2014-04-26T11:56:42.000
Closed Date
2014-04-26T11:25:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2515110.5869148200
Y Coordinate
7000724.7434331900
Lat Long Location
9598 E NORTHWEST HWY, DALLAS, TX, 75238
Unique Key
1119804169
14-00180473
Service Request Number: 14-00180473 • Address: 306 S OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00180473
Address
306 S OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-25T21:23:34.000
Status
Closed
Created Date
2014-05-18T21:23:34.000
Update Date
2014-05-20T14:58:07.000
Closed Date
2014-05-20T14:56:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2474958.8670029500
Y Coordinate
6957247.6951697700
Lat Long Location
306 S OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1122037392
14-00191262
Service Request Number: 14-00191262 • Address: 6607 S HAMPTON RD, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00191262
Address
6607 S HAMPTON RD, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-06-03T14:34:51.000
Status
Closed
Created Date
2014-05-24T14:34:51.000
Update Date
2014-05-26T05:33:33.000
Closed Date
2014-05-26T05:33:32.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473985.7267294200
Y Coordinate
6929742.8548520000
Lat Long Location
6607 S HAMPTON RD, DALLAS, TX, 75232
Unique Key
1122752431
14-00180605
Service Request Number: 14-00180605 • Address: 613 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00180605
Address
613 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-27T08:18:10.000
Status
Closed
Created Date
2014-05-19T08:18:10.000
Update Date
2014-05-22T06:45:41.000
Closed Date
2014-05-22T06:45:41.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2475669.6711460700
Y Coordinate
6956181.1215086200
Lat Long Location
613 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1122047102
14-00124503
Service Request Number: 14-00124503 • Address: 9524 E R L THORNTON FWY, DALLAS, TX 75228 • City Council District: 7
Service Request Number
14-00124503
Address
9524 E R L THORNTON FWY, DALLAS, TX 75228
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-15T23:01:10.000
Status
Closed
Created Date
2014-04-14T23:01:10.000
Update Date
2014-04-15T06:49:52.000
Closed Date
2014-04-15T06:49:52.000
Priority
Urgent
Method Received Description
Police/Fire Dispatch
X Coordinate
2527214.6091561200
Y Coordinate
6978174.5189862600
Lat Long Location
9524 E R L THORNTON FWY, DALLAS, TX, 75228
Unique Key
1118653355
14-00173460
Service Request Number: 14-00173460 • Address: 4123 N CEDAR CIRCLE DR, DALLAS, TX 75237 • City Council District: 3
Service Request Number
14-00173460
Address
4123 N CEDAR CIRCLE DR, DALLAS, TX 75237
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Storm Brush - Debris - SAN
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-13T08:09:11.000
Status
Closed
Created Date
2014-05-14T08:09:11.000
Update Date
2014-05-14T08:26:09.000
Closed Date
2014-05-14T08:26:08.000
Outcome
Unable to Remove Debris
Priority
Standard
Method Received Description
Phone
X Coordinate
2464898.2297729200
Y Coordinate
6932169.1862948000
Lat Long Location
4123 N CEDAR CIRCLE DR, DALLAS, TX, 75237
Unique Key
1121599236
14-00193812
Service Request Number: 14-00193812 • Address: 2600 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00193812
Address
2600 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-30T14:47:26.000
Status
Closed
Created Date
2014-05-27T14:47:26.000
Update Date
2014-05-27T14:55:40.000
Closed Date
2014-05-27T14:55:39.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468471.7336208200
Y Coordinate
6948837.5797774400
Lat Long Location
2600 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1122908693
14-00193752
Service Request Number: 14-00193752 • Address: 2258 N PEAK ST, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00193752
Address
2258 N PEAK ST, DALLAS, TX 75204
City Council District
2
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T14:35:32.000
Status
Closed
Created Date
2014-05-27T14:35:32.000
Update Date
2014-05-28T12:02:14.000
Closed Date
2014-05-28T12:02:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2494976.5555646700
Y Coordinate
6980090.3270431100
Lat Long Location
2258 N PEAK ST, DALLAS, TX, 75204
Unique Key
1122905112
13-00582365
Service Request Number: 13-00582365 • Address: SCYENE RD & N MASTERS DR, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
13-00582365
Address
SCYENE RD & N MASTERS DR, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-26T23:01:56.000
Status
Closed
Created Date
2013-11-23T23:01:56.000
Update Date
2013-11-24T21:10:47.000
Closed Date
2013-11-24T21:10:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2537696.2876116600
Y Coordinate
6965265.4248715100
Unique Key
1108499941
13-00528437
Service Request Number: 13-00528437 • Address: E LAKE HIGHLANDS DR & KIRKWOOD DR, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
13-00528437
Address
E LAKE HIGHLANDS DR & KIRKWOOD DR, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Visibility Obstruction-STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2013-10-28T22:01:50.000
Status
Closed
Created Date
2013-10-14T22:01:50.000
Update Date
2013-10-15T11:32:37.000
Closed Date
2013-10-15T11:32:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2520194.4843966900
Y Coordinate
6996259.0873398600
Unique Key
1104929947
14-00180488
Service Request Number: 14-00180488 • Address: 3631 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00180488
Address
3631 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-25T22:23:02.000
Status
Closed
Created Date
2014-05-18T22:23:02.000
Update Date
2014-05-22T14:22:22.000
Closed Date
2014-05-22T14:22:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2466943.4215727400
Y Coordinate
6956248.6329015600
Lat Long Location
3631 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1122038443
14-00173565
Service Request Number: 14-00173565 • Address: 1019 N OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00173565
Address
1019 N OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-17T08:36:14.000
Status
Closed
Created Date
2014-05-14T08:36:14.000
Update Date
2014-05-14T12:57:31.000
Closed Date
2014-05-14T11:54:00.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2474454.8796974300
Y Coordinate
6962424.9492467100
Lat Long Location
1019 N OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1121605969
14-00193882
Service Request Number: 14-00193882 • Address: 216 S TYLER ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00193882
Address
216 S TYLER ST, DALLAS, TX 75208
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T14:57:39.000
Status
Closed
Created Date
2014-05-27T14:57:39.000
Update Date
2014-05-28T13:31:13.000
Closed Date
2014-05-28T13:31:13.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2479607.6579080700
Y Coordinate
6957662.6863935600
Lat Long Location
216 S TYLER ST, DALLAS, TX, 75208
Unique Key
1122912636
14-00200164
Service Request Number: 14-00200164 • Address: 252 W LAWSON RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
14-00200164
Address
252 W LAWSON RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-14T15:25:34.000
Status
Closed
Created Date
2014-05-30T15:25:34.000
Update Date
2014-05-30T16:16:31.000
Closed Date
2014-05-30T15:27:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2560646.1760380700
Y Coordinate
6942581.5719521100
Lat Long Location
252 W LAWSON RD, DALLAS, TX, 75253
Unique Key
1123303151
13-00598126
Service Request Number: 13-00598126 • Address: W KIEST BLVD & S WESTMORELAND RD, DALLAS, 75233, DALLAS, TX • City Council District: 3
Service Request Number
13-00598126
Address
W KIEST BLVD & S WESTMORELAND RD, DALLAS, 75233, DALLAS, TX
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-12-20T11:57:42.000
Status
Closed
Created Date
2013-12-10T11:57:42.000
Update Date
2013-12-10T14:22:55.000
Closed Date
2013-12-10T14:22:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2468266.4151116100
Y Coordinate
6943569.0810634700
Unique Key
1109497754
14-00173447
Service Request Number: 14-00173447 • Address: 8800 S POLK ST, DALLAS, TX 75232 • City Council District: 8
Service Request Number
14-00173447
Address
8800 S POLK ST, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-05T08:05:14.000
Status
Closed
Created Date
2014-05-14T08:05:14.000
Update Date
2014-05-14T08:07:01.000
Closed Date
2014-05-14T08:07:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479457.7117676300
Y Coordinate
6920807.3732369000
Lat Long Location
8800 S POLK ST, DALLAS, TX, 75232
Unique Key
1121598337
13-00528499
Service Request Number: 13-00528499 • Address: KIRNWOOD DR & BAINBRIDGE DR, DALLAS, 75237, DALLAS, TX • City Council District: 8
Service Request Number
13-00528499
Address
KIRNWOOD DR & BAINBRIDGE DR, DALLAS, 75237, DALLAS, TX
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-24T07:27:49.000
Status
Closed
Created Date
2013-10-15T07:27:49.000
Update Date
2013-10-17T08:51:39.000
Closed Date
2013-10-17T08:50:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2471904.6587268600
Y Coordinate
6925111.7427255700
Unique Key
1104935927
14-00200175
Service Request Number: 14-00200175 • Address: 1999 S VERNON AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00200175
Address
1999 S VERNON AVE, DALLAS, TX 75224
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Graffiti Traffic Signs - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-19T15:28:25.000
Status
Closed
Created Date
2014-05-30T15:28:25.000
Update Date
2014-06-05T13:45:12.000
Closed Date
2014-06-05T13:45:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2479900.3529571000
Y Coordinate
6951186.3484594700
Lat Long Location
1999 S VERNON AVE, DALLAS, TX, 75224
Unique Key
1123303337
13-00598215
Service Request Number: 13-00598215 • Address: CHURCHILL WAY & HILLCREST RD, DALLAS, 75230, DALLAS, TX • City Council District: 11
Service Request Number
13-00598215
Address
CHURCHILL WAY & HILLCREST RD, DALLAS, 75230, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-12-20T12:58:45.000
Status
Closed
Created Date
2013-12-10T12:58:45.000
Update Date
2013-12-10T14:25:34.000
Closed Date
2013-12-10T14:25:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2494280.8740393300
Y Coordinate
7020879.0910652200
Unique Key
1109503722
13-00528426
Service Request Number: 13-00528426 • Address: S R L THORNTON FWY & W ILLINOIS AVE, DALLAS, 75224, DALLAS, TX • City Council District: 4
Service Request Number
13-00528426
Address
S R L THORNTON FWY & W ILLINOIS AVE, DALLAS, 75224, DALLAS, TX
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-15T20:58:53.000
Status
Closed
Created Date
2013-10-14T20:58:53.000
Update Date
2013-10-14T22:35:04.000
Closed Date
2013-10-14T22:35:03.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Urgent
Method Received Description
Phone
X Coordinate
2482846.8925053800
Y Coordinate
6949104.5039722000
Unique Key
1104928726
14-00173483
Service Request Number: 14-00173483 • Address: 6223 VELASCO AVE, DALLAS, TX • City Council District: 14
Service Request Number
14-00173483
Address
6223 VELASCO AVE, DALLAS, TX
City Council District
14
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-29T08:16:40.000
Status
Closed
Created Date
2014-05-14T08:16:40.000
Update Date
2014-05-14T14:54:31.000
Closed Date
2014-05-14T14:54:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2503573.4000262800
Y Coordinate
6986099.8430839800
Lat Long Location
6223 VELASCO AVE, DALLAS, TX
Unique Key
1121600797
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