311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

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14-00177955
Service Request Number: 14-00177955 • Address: 228 W CHERRY POINT DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00177955
Address
228 W CHERRY POINT DR, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-28T09:31:06.000
Status
Closed
Created Date
2014-05-16T09:31:06.000
Update Date
2014-05-16T09:34:05.000
Closed Date
2014-05-16T09:34:03.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483730.2319105900
Y Coordinate
6929333.1922851500
Lat Long Location
228 W CHERRY POINT DR, DALLAS, TX, 75232
Unique Key
1121878187
13-00582378
Service Request Number: 13-00582378 • Address: LINFIELD RD & S CENTRAL EXPY, DALLAS, 75216, DALLAS, TX • City Council District: 7
Service Request Number
13-00582378
Address
LINFIELD RD & S CENTRAL EXPY, DALLAS, 75216, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-07T01:29:19.000
Status
Closed
Created Date
2013-11-24T01:29:19.000
Update Date
2013-11-25T14:19:51.000
Closed Date
2013-11-25T14:19:50.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Police/Fire Dispatch
X Coordinate
2505044.8277397600
Y Coordinate
6947714.6004945000
Unique Key
1108500824
14-00186226
Service Request Number: 14-00186226 • Address: 4014 N CREST HAVEN RD, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00186226
Address
4014 N CREST HAVEN RD, DALLAS, TX 75209
City Council District
13
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-24T14:03:27.000
Status
Closed
Created Date
2014-05-21T14:03:27.000
Update Date
2014-05-21T21:15:35.000
Closed Date
2014-05-21T21:15:34.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2477646.2413123000
Y Coordinate
6997526.1461556400
Lat Long Location
4014 N CREST HAVEN RD, DALLAS, TX, 75209
Unique Key
1122394114
14-00196477
Service Request Number: 14-00196477 • Address: 6918 SOUTH RIDGE DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
14-00196477
Address
6918 SOUTH RIDGE DR, DALLAS, TX 75214
City Council District
9
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-07-31T16:28:41.000
Status
Closed
Created Date
2014-05-28T16:28:41.000
Update Date
2014-06-18T08:56:06.000
Closed Date
2014-06-18T08:56:06.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2508654.1118072200
Y Coordinate
6989399.3909925900
Lat Long Location
6918 SOUTH RIDGE DR, DALLAS, TX, 75214
Unique Key
1123070091
14-00143658
Service Request Number: 14-00143658 • Address: 100 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00143658
Address
100 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-05T10:56:49.000
Status
Closed
Created Date
2014-04-26T10:56:49.000
Update Date
2014-04-28T09:38:24.000
Closed Date
2014-04-28T09:38:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527300.8864135400
Y Coordinate
6947327.0773553900
Lat Long Location
100 S BUCKNER BLVD, DALLAS, TX, 75217
Unique Key
1119806826
14-00143572
Service Request Number: 14-00143572 • Address: 2210 S POLK ST, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00143572
Address
2210 S POLK ST, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-29T08:52:34.000
Status
Closed
Created Date
2014-04-26T08:52:34.000
Update Date
2014-04-26T10:54:13.000
Closed Date
2014-04-26T10:25:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478974.4749489000
Y Coordinate
6950379.9064416300
Lat Long Location
2210 S POLK ST, DALLAS, TX, 75224
Unique Key
1119801207
14-00120050
Service Request Number: 14-00120050 • Address: 1900 N CARROLL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00120050
Address
1900 N CARROLL AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-14T09:34:15.000
Status
Closed
Created Date
2014-04-11T09:34:15.000
Update Date
2014-04-11T10:13:24.000
Closed Date
2014-04-11T10:13:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2496400.2179870900
Y Coordinate
6979756.4657422900
Lat Long Location
1900 N CARROLL AVE, DALLAS, TX, 75204
Unique Key
1118382344
14-00159891
Service Request Number: 14-00159891 • Address: 418 W 12TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00159891
Address
418 W 12TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-15T13:42:08.000
Status
Closed
Created Date
2014-05-06T13:42:08.000
Update Date
2014-05-08T13:17:58.000
Closed Date
2014-05-08T13:17:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482343.4898693800
Y Coordinate
6956643.8303925100
Lat Long Location
418 W 12TH ST, DALLAS, TX, 75208
Unique Key
1120779715
14-00196481
Service Request Number: 14-00196481 • Address: 6924 SOUTH RIDGE DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
14-00196481
Address
6924 SOUTH RIDGE DR, DALLAS, TX 75214
City Council District
9
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-07-31T16:30:07.000
Status
Closed
Created Date
2014-05-28T16:30:07.000
Update Date
2014-06-18T08:57:33.000
Closed Date
2014-06-18T08:57:33.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2508704.9822185800
Y Coordinate
6989414.5563305400
Lat Long Location
6924 SOUTH RIDGE DR, DALLAS, TX, 75214
Unique Key
1123070364
14-00178738
Service Request Number: 14-00178738 • Address: 6300 E MOCKINGBIRD LN, DALLAS, TX 75214 • City Council District: 14
Service Request Number
14-00178738
Address
6300 E MOCKINGBIRD LN, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-23T14:31:09.000
Status
Closed
Created Date
2014-05-16T14:31:09.000
Update Date
2014-05-16T14:33:12.000
Closed Date
2014-05-16T14:33:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504375.3962652700
Y Coordinate
6991676.1517646700
Lat Long Location
6300 E MOCKINGBIRD LN, DALLAS, TX, 75214
Unique Key
1121924848
14-00205481
Service Request Number: 14-00205481 • Address: 4600 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00205481
Address
4600 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-10T15:07:12.000
Status
Closed
Created Date
2014-06-03T15:07:12.000
Update Date
2014-06-03T15:09:17.000
Closed Date
2014-06-03T15:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2461458.2795931100
Y Coordinate
6948762.5699392700
Lat Long Location
4600 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1123640107
14-00200437
Service Request Number: 14-00200437 • Address: 711 N CLINTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00200437
Address
711 N CLINTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-14T16:37:27.000
Status
Closed
Created Date
2014-05-30T16:37:27.000
Update Date
2014-06-13T15:54:44.000
Closed Date
2014-06-13T15:54:43.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477931.1415557800
Y Coordinate
6960255.8522560800
Lat Long Location
711 N CLINTON AVE, DALLAS, TX, 75208
Unique Key
1123319973
14-00183227
Service Request Number: 14-00183227 • Address: 1406 S OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00183227
Address
1406 S OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-28T09:40:17.000
Status
Closed
Created Date
2014-05-20T09:40:17.000
Update Date
2014-05-20T10:07:34.000
Closed Date
2014-05-20T10:07:33.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474942.0459871900
Y Coordinate
6952594.7275986000
Lat Long Location
1406 S OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1122207642
14-00200319
Service Request Number: 14-00200319 • Address: 1855 EMPIRE CENTRAL, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00200319
Address
1855 EMPIRE CENTRAL, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-10-07T16:07:56.000
Status
Closed
Created Date
2014-05-30T16:07:56.000
Update Date
2014-10-30T15:47:42.000
Closed Date
2014-10-30T15:47:39.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2472668.3271818400
Y Coordinate
6987491.4541755600
Lat Long Location
1855 EMPIRE, DALLAS, TX, 75235
Unique Key
1123312724
13-00582441
Service Request Number: 13-00582441 • Address: S ST AUGUSTINE DR & L B J FWY, DALLAS, 75217, DALLAS, TX • City Council District: 8
Service Request Number
13-00582441
Address
S ST AUGUSTINE DR & L B J FWY, DALLAS, 75217, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-27T11:09:29.000
Status
Closed
Created Date
2013-11-24T11:09:29.000
Update Date
2013-11-24T14:41:50.000
Closed Date
2013-11-24T14:41:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2535406.7228481300
Y Coordinate
6936292.8935998700
Unique Key
1108505008
14-00191151
Service Request Number: 14-00191151 • Address: 1147 N MADISON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00191151
Address
1147 N MADISON AVE, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
Parking - 24 Hour Parking CBD - DPD
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-05-29T12:12:22.000
Status
Closed
Created Date
2014-05-24T12:12:22.000
Update Date
2014-05-24T16:21:07.000
Closed Date
2014-05-24T16:21:06.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2483168.8287013500
Y Coordinate
6962473.8934402000
Lat Long Location
1147 N MADISON AVE, DALLAS, TX, 75208
Unique Key
1122744845
14-00192417
Service Request Number: 14-00192417 • Address: 1000 E FIVE MILE PKWY, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00192417
Address
1000 E FIVE MILE PKWY, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-09T08:30:44.000
Status
Closed
Created Date
2014-05-27T08:30:44.000
Update Date
2014-07-18T10:03:14.000
Closed Date
2014-07-18T10:03:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488590.5001249900
Y Coordinate
6936293.2416560800
Lat Long Location
1000 E FIVE MILE PKWY, DALLAS, TX, 75216
Unique Key
1122827322
13-00528514
Service Request Number: 13-00528514 • Address: C F HAWN FWY & ELAM RD, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
13-00528514
Address
C F HAWN FWY & ELAM RD, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-16T07:47:14.000
Status
Closed
Created Date
2013-10-15T07:47:14.000
Update Date
2013-10-15T08:22:55.000
Closed Date
2013-10-15T08:22:54.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Urgent
Method Received Description
Phone
X Coordinate
2524079.9027146000
Y Coordinate
6949526.0312282600
Unique Key
1104937091
14-00164381
Service Request Number: 14-00164381 • Address: 2813 N HENDERSON AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
14-00164381
Address
2813 N HENDERSON AVE, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-20T14:24:26.000
Status
Closed
Created Date
2014-05-08T14:24:26.000
Update Date
2014-05-30T11:23:47.000
Closed Date
2014-05-30T11:23:46.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2495673.7364380200
Y Coordinate
6985342.9743603800
Lat Long Location
2813 N HENDERSON AVE, DALLAS, TX, 75206
Unique Key
1121051713
14-00193850
Service Request Number: 14-00193850 • Address: 2665 PEAVY RD, DALLAS, TX • City Council District: 9
Service Request Number
14-00193850
Address
2665 PEAVY RD, DALLAS, TX
City Council District
9
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T14:51:34.000
Status
Closed
Created Date
2014-05-27T14:51:34.000
Update Date
2014-05-30T10:13:33.000
Closed Date
2014-05-28T10:48:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2526167.6729044100
Y Coordinate
6985963.6410286900
Lat Long Location
2665 PEAVY RD, DALLAS, TX
Unique Key
1122910894
13-00598284
Service Request Number: 13-00598284 • Address: 8400 EAST LAKE HIGHLANDS DRIVE, DALLAS, TX 75218 • Department: Code Compliance District Group
Service Request Number
13-00598284
Address
8400 EAST LAKE HIGHLANDS DRIVE, DALLAS, TX 75218
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-01-17T13:47:34.000
Status
Open
Created Date
2013-12-10T13:47:34.000
Update Date
2014-01-19T19:30:26.000
Closed Date
2013-12-10T13:47:34.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
8400 EAST LAKE HIGHLANDS DRIVE, DALLAS, TX, 75218
Unique Key
1109508212
13-00598317
Service Request Number: 13-00598317 • Address: RICHWATER DR., DALLAS, TX 75252 • Department: Department of Public Works
Service Request Number
13-00598317
Address
RICHWATER DR., DALLAS, TX 75252
Department
Department of Public Works
Service Request Type
Paving - Street Resurfacing Program -PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-24T14:10:32.000
Status
Closed
Created Date
2013-12-10T14:10:32.000
Update Date
2013-12-11T09:14:12.000
Closed Date
2013-12-11T09:14:12.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1109510426
14-00184469
Service Request Number: 14-00184469 • Address: 411 N PLYMOUTH RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00184469
Address
411 N PLYMOUTH RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-23T15:45:03.000
Status
Closed
Created Date
2014-05-20T15:45:03.000
Update Date
2014-05-20T17:58:25.000
Closed Date
2014-05-20T17:58:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2471847.7199742000
Y Coordinate
6958956.3415226300
Lat Long Location
411 N PLYMOUTH RD, DALLAS, TX, 75211
Unique Key
1122278206
14-00185962
Service Request Number: 14-00185962 • Address: 3115 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00185962
Address
3115 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-15T12:06:05.000
Status
Closed
Created Date
2014-05-21T12:06:05.000
Update Date
2014-07-15T13:37:40.000
Closed Date
2014-07-15T13:37:37.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2490456.8907401100
Y Coordinate
6945264.6421041800
Lat Long Location
3115 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1122379953
13-00598347
Service Request Number: 13-00598347 • Address: TURFWAY DR & TURFWAY CIR, DALLAS, 75227, DALLAS, TX 75227 • City Council District: 7
Service Request Number
13-00598347
Address
TURFWAY DR & TURFWAY CIR, DALLAS, 75227, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-02-08T14:33:55.000
Status
Closed
Created Date
2013-12-10T14:33:55.000
Update Date
2013-12-19T16:36:11.000
Closed Date
2013-12-19T16:36:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2522709.7345332900
Y Coordinate
6971572.9350302900
Unique Key
1109512521
14-00193888
Service Request Number: 14-00193888 • Address: 216 S TYLER ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00193888
Address
216 S TYLER ST, DALLAS, TX 75208
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T14:58:38.000
Status
Duplicate (closed)
Created Date
2014-05-27T14:58:38.000
Update Date
2014-05-28T13:31:13.000
Closed Date
2014-05-28T13:31:13.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2479607.6579080700
Y Coordinate
6957662.6863935600
Lat Long Location
216 S TYLER ST, DALLAS, TX, 75208
Unique Key
1122913026
14-00200215
Service Request Number: 14-00200215 • Address: 1920 S TYLER ST, DALLAS, TX • City Council District: 1
Service Request Number
14-00200215
Address
1920 S TYLER ST, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Graffiti Traffic Signs - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-19T15:38:22.000
Status
Closed
Created Date
2014-05-30T15:38:22.000
Update Date
2014-06-05T13:49:12.000
Closed Date
2014-06-05T13:49:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2479607.9842182500
Y Coordinate
6951422.4174102900
Lat Long Location
1920 S TYLER ST, DALLAS, TX
Unique Key
1123305418
14-00173469
Service Request Number: 14-00173469 • Address: 2425 N PRAIRIE CREEK RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00173469
Address
2425 N PRAIRIE CREEK RD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-26T08:12:27.000
Status
Closed
Created Date
2014-05-14T08:12:27.000
Update Date
2014-06-19T10:03:03.000
Closed Date
2014-06-19T10:03:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2532559.7068094600
Y Coordinate
6962190.1522980800
Lat Long Location
2425 N PRAIRIE CREEK RD, DALLAS, TX, 75227
Unique Key
1121599916
14-00180498
Service Request Number: 14-00180498 • Address: 5910 N JIM MILLER RD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
14-00180498
Address
5910 N JIM MILLER RD, DALLAS, TX 75228
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-29T22:59:51.000
Status
Closed
Created Date
2014-05-18T22:59:51.000
Update Date
2014-05-21T15:19:53.000
Closed Date
2014-05-21T15:19:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2521613.7596209100
Y Coordinate
6977796.4968343300
Lat Long Location
5910 N JIM MILLER RD, DALLAS, TX, 75228
Unique Key
1122039036
14-00200253
Service Request Number: 14-00200253 • Address: 3838 S FRANKLIN ST, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00200253
Address
3838 S FRANKLIN ST, DALLAS, TX 75233
City Council District
3
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-13T15:47:18.000
Status
Closed
Created Date
2014-05-30T15:47:18.000
Update Date
2014-06-05T14:00:34.000
Closed Date
2014-06-05T13:58:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2472944.0136217400
Y Coordinate
6940117.1454488500
Lat Long Location
3838 S FRANKLIN ST, DALLAS, TX, 75233
Unique Key
1123308766
13-00528568
Service Request Number: 13-00528568 • Address: HILL HAVEN DR & FOREST LN, DALLAS, DALLAS, TX • City Council District: 11
Service Request Number
13-00528568
Address
HILL HAVEN DR & FOREST LN, DALLAS, DALLAS, TX
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-16T08:12:56.000
Status
Closed
Created Date
2013-10-15T08:12:56.000
Update Date
2013-10-15T14:42:19.000
Closed Date
2013-10-15T09:23:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2496621.3839451800
Y Coordinate
7018259.7977680200
Unique Key
1104940156
14-00184534
Service Request Number: 14-00184534 • Address: 5708 S R L THORNTON FWY, DALLAS, TX 75241 • City Council District: 4
Service Request Number
14-00184534
Address
5708 S R L THORNTON FWY, DALLAS, TX 75241
City Council District
4
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-07-17T16:01:23.000
Status
Closed
Created Date
2014-05-20T16:01:23.000
Update Date
2014-05-20T16:06:42.000
Closed Date
2014-05-20T16:06:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484648.0965337500
Y Coordinate
6933447.8299378000
Lat Long Location
5708 S R L THORNTON FWY, DALLAS, TX, 75241
Unique Key
1122282178
14-00184534
Service Request Number: 14-00184534 • Address: 5708 S R L THORNTON FWY, DALLAS, TX 75241 • City Council District: 4
Service Request Number
14-00184534
Address
5708 S R L THORNTON FWY, DALLAS, TX 75241
City Council District
4
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-07-17T16:01:23.000
Status
Closed
Created Date
2014-05-20T16:01:23.000
Update Date
2014-05-20T16:06:42.000
Closed Date
2014-05-20T16:06:41.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484648.0965337500
Y Coordinate
6933447.8299378000
Lat Long Location
5708 S R L THORNTON FWY, DALLAS, TX, 75241
Unique Key
1122282178
14-00156748
Service Request Number: 14-00156748 • Address: 817 E 5TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00156748
Address
817 E 5TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-17T08:54:07.000
Status
Closed
Created Date
2014-05-05T08:54:07.000
Update Date
2014-06-12T08:18:36.000
Closed Date
2014-06-12T08:18:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487421.7309661000
Y Coordinate
6961740.6453400200
Lat Long Location
817 E 5TH ST, DALLAS, TX, 75203
Unique Key
1120595972
14-00154778
Service Request Number: 14-00154778 • Address: 830 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00154778
Address
830 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-16T15:11:13.000
Status
Closed
Created Date
2014-05-02T15:11:13.000
Update Date
2014-06-25T15:25:53.000
Closed Date
2014-06-25T15:25:52.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486272.7537828400
Y Coordinate
6962766.7036845500
Lat Long Location
830 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1120476368
14-00124496
Service Request Number: 14-00124496 • Address: 1500 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00124496
Address
1500 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-21T22:45:38.000
Status
Closed
Created Date
2014-04-14T22:45:38.000
Update Date
2014-04-14T22:49:12.000
Closed Date
2014-04-14T22:49:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477332.8423486900
Y Coordinate
6948994.5969467700
Lat Long Location
1500 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1118652941
14-00143700
Service Request Number: 14-00143700 • Address: 2315 S ST AUGUSTINE RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00143700
Address
2315 S ST AUGUSTINE RD, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-01T11:40:04.000
Status
Closed
Created Date
2014-04-26T11:40:04.000
Update Date
2014-04-28T12:41:37.000
Closed Date
2014-04-28T12:41:36.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2536548.3406739900
Y Coordinate
6932544.8824718500
Lat Long Location
2315 S ST AUGUSTINE RD, DALLAS, TX, 75217
Unique Key
1119809441
14-00124501
Service Request Number: 14-00124501 • Address: 2300 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00124501
Address
2300 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-21T22:55:49.000
Status
Closed
Created Date
2014-04-14T22:55:49.000
Update Date
2014-04-14T22:59:36.000
Closed Date
2014-04-14T22:59:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474167.5414716100
Y Coordinate
6948904.5788492600
Lat Long Location
2300 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1118653231
14-00180534
Service Request Number: 14-00180534 • Address: 8332 CAPRIOLA LN, DALLAS, TX • City Council District: 7
Service Request Number
14-00180534
Address
8332 CAPRIOLA LN, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-03T06:53:30.000
Status
Closed
Created Date
2014-05-19T06:53:30.000
Update Date
2014-05-20T10:20:59.000
Closed Date
2014-05-20T10:20:59.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2527890.7141522200
Y Coordinate
6981745.3573909300
Lat Long Location
8332 CAPRIOLA LN, DALLAS, TX
Unique Key
1122041753
14-00171037
Service Request Number: 14-00171037 • Address: 5400 N JIM MILLER RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00171037
Address
5400 N JIM MILLER RD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-19T20:56:32.000
Status
Closed
Created Date
2014-05-12T20:56:32.000
Update Date
2014-05-12T21:02:00.000
Closed Date
2014-05-09T21:01:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521632.5175388500
Y Coordinate
6974978.5568394900
Lat Long Location
5400 N JIM MILLER RD, DALLAS, TX, 75227
Unique Key
1121449691
14-00124459
Service Request Number: 14-00124459 • Address: 700 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00124459
Address
700 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-21T20:34:56.000
Status
Closed
Created Date
2014-04-14T20:34:56.000
Update Date
2014-04-14T20:39:11.000
Closed Date
2014-04-14T20:39:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2480799.1167983700
Y Coordinate
6949038.4852543700
Lat Long Location
700 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1118650383
13-00528513
Service Request Number: 13-00528513 • Address: 4303 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
13-00528513
Address
4303 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-22T07:47:00.000
Status
Closed
Created Date
2013-10-15T07:47:00.000
Update Date
2013-11-26T10:33:11.000
Closed Date
2013-11-26T10:33:10.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504530.3812536900
Y Coordinate
6963403.2997317100
Lat Long Location
4303 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1104937036
13-00598268
Service Request Number: 13-00598268 • Address: ALPHA RD & SPRING GROVE AVE, DALLAS, 75240, DALLAS, TX • City Council District: 11
Service Request Number
13-00598268
Address
ALPHA RD & SPRING GROVE AVE, DALLAS, 75240, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-03-04T13:33:36.000
Status
Closed
Created Date
2013-12-10T13:33:36.000
Update Date
2014-01-21T08:07:17.000
Closed Date
2014-01-03T09:14:53.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2496884.2390445400
Y Coordinate
7025697.7255634500
Unique Key
1109507152
14-00143579
Service Request Number: 14-00143579 • Address: 1406 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00143579
Address
1406 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-27T08:58:50.000
Status
Closed
Created Date
2014-04-26T08:58:50.000
Update Date
2014-04-26T10:20:19.000
Closed Date
2014-04-26T10:18:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2476093.1556459000
Y Coordinate
6952681.1919538400
Lat Long Location
1406 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1119801671
14-00178786
Service Request Number: 14-00178786 • Address: 1929 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00178786
Address
1929 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-30T14:54:30.000
Status
Closed
Created Date
2014-05-16T14:54:30.000
Update Date
2014-05-16T14:55:10.000
Closed Date
2014-05-16T14:55:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527099.7130437500
Y Coordinate
6958699.6761242700
Lat Long Location
1929 S BUCKNER BLVD, DALLAS, TX, 75217
Unique Key
1121928018
14-00186133
Service Request Number: 14-00186133 • Address: 4224 N CREST HAVEN RD, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00186133
Address
4224 N CREST HAVEN RD, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-02T13:29:20.000
Status
Closed
Created Date
2014-05-21T13:29:20.000
Update Date
2014-05-23T09:22:26.000
Closed Date
2014-05-23T09:22:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478801.3982888500
Y Coordinate
6997478.4022516300
Lat Long Location
4224 N CREST HAVEN RD, DALLAS, TX, 75209
Unique Key
1122389405
14-00143665
Service Request Number: 14-00143665 • Address: 3313 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00143665
Address
3313 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-27T11:01:58.000
Status
Closed
Created Date
2014-04-26T11:01:58.000
Update Date
2014-04-26T14:00:11.000
Closed Date
2014-04-26T13:55:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2468359.6771834500
Y Coordinate
6948919.7291616900
Lat Long Location
3313 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1119807258
13-00598385
Service Request Number: 13-00598385 • Address: DFW, DALLAS, TX • Department: Code Compliance District Group
Service Request Number
13-00598385
Address
DFW, DALLAS, TX
Department
Code Compliance District Group
Service Request Type
Taxi/Transportation Complaint - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-12-24T14:56:27.000
Status
New
Created Date
2013-12-10T14:56:27.000
Update Date
2013-12-10T14:56:27.000
Closed Date
2013-12-10T14:56:27.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1109515113
14-00183200
Service Request Number: 14-00183200 • Address: 3000 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00183200
Address
3000 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-28T09:35:33.000
Status
Closed
Created Date
2014-05-20T09:35:33.000
Update Date
2014-05-20T10:03:47.000
Closed Date
2014-05-20T10:03:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2469587.6117820900
Y Coordinate
6957552.9311622000
Lat Long Location
3000 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1122206036
13-00598368
Service Request Number: 13-00598368 • Address: VICTOR ST & N PRAIRIE AVE, DALLAS, 75246, DALLAS, TX • City Council District: 2
Service Request Number
13-00598368
Address
VICTOR ST & N PRAIRIE AVE, DALLAS, 75246, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-12-17T14:48:59.000
Status
Closed
Created Date
2013-12-10T14:48:59.000
Update Date
2013-12-11T11:42:56.000
Closed Date
2013-12-11T11:42:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2500994.9960158900
Y Coordinate
6977024.4909144100
Unique Key
1109514034