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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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13-00565793
Service Request Number: 13-00565793 • Address: BURNAL AND PALACIOS, DALLAS, TX • Department: Code Compliance District Group
Service Request Number
13-00565793
Address
BURNAL AND PALACIOS, DALLAS, TX
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-12-21T14:08:12.000
Status
Closed
Created Date
2013-11-11T14:08:12.000
Update Date
2013-11-20T09:58:59.000
Closed Date
2013-11-20T09:58:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
BURNAL, DALLAS, TX
Unique Key
1107428397
13-00598267
Service Request Number: 13-00598267 • Address: HILLCREST RD & W NORTHWEST HWY, DALLAS, 75225, DALLAS, TX • City Council District: 13
Service Request Number
13-00598267
Address
HILLCREST RD & W NORTHWEST HWY, DALLAS, 75225, DALLAS, TX
City Council District
13
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-12-24T13:30:19.000
Status
Closed
Created Date
2013-12-10T13:30:19.000
Update Date
2013-12-11T13:37:05.000
Closed Date
2013-12-11T13:36:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2494476.7003637300
Y Coordinate
7002137.7158770600
Unique Key
1109507063
14-00186280
Service Request Number: 14-00186280 • Address: 700 S MOORE ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00186280
Address
700 S MOORE ST, DALLAS, TX 75203
City Council District
4
Department
Police Department
Service Request Type
Chronic Traffic Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-05T14:21:05.000
Status
Closed
Created Date
2014-05-21T14:21:05.000
Update Date
2014-06-02T06:26:27.000
Closed Date
2014-06-02T06:26:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2490214.5198881600
Y Coordinate
6956995.8983321800
Lat Long Location
700 S MOORE ST, DALLAS, TX, 75203
Unique Key
1122397079
13-00582505
Service Request Number: 13-00582505 • Address: BENTLEY AVE & CHALMERS ST, DALLAS, 75211, DALLAS, TX 75211 • City Council District: 1
Service Request Number
13-00582505
Address
BENTLEY AVE & CHALMERS ST, DALLAS, 75211, DALLAS, TX 75211
City Council District
1
Department
Department of Public Works
Service Request Type
Sidewalk Replacement Construction - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-10T15:24:15.000
Status
Closed
Created Date
2013-11-24T15:24:15.000
Update Date
2013-11-26T11:00:44.000
Closed Date
2013-11-26T10:58:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2472326.2504007600
Y Coordinate
6951831.5209862800
Unique Key
1108509010
14-00178751
Service Request Number: 14-00178751 • Address: 915 W COLORADO BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00178751
Address
915 W COLORADO BLVD, DALLAS, TX 75208
City Council District
1
Department
Sustainable Development and Construction Dept.
Service Request Type
Historic/Conservation District Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-08-12T14:37:46.000
Status
Closed
Created Date
2014-05-16T14:37:46.000
Update Date
2014-05-20T16:04:23.000
Closed Date
2014-05-20T16:04:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487455.7262097800
Y Coordinate
6963173.4855926700
Lat Long Location
915 W COLORADO BLVD, DALLAS, TX, 75208
Unique Key
1121925824
14-00196460
Service Request Number: 14-00196460 • Address: 1900 N PEAK ST, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00196460
Address
1900 N PEAK ST, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-06T16:24:02.000
Status
Closed
Created Date
2014-05-28T16:24:02.000
Update Date
2014-06-04T12:46:24.000
Closed Date
2014-06-04T12:46:23.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2495767.2298651700
Y Coordinate
6979310.8744799900
Lat Long Location
1900 N PEAK ST, DALLAS, TX, 75204
Unique Key
1123068820
14-00143604
Service Request Number: 14-00143604 • Address: 4832 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00143604
Address
4832 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-27T09:40:27.000
Status
Closed
Created Date
2014-04-26T09:40:27.000
Update Date
2014-04-26T12:00:35.000
Closed Date
2014-04-26T11:05:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2504886.7290193500
Y Coordinate
6973796.7919287300
Lat Long Location
4832 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1119803356
14-00173591
Service Request Number: 14-00173591 • Address: 1803 N HAMPTON RD, DALLAS, TX 75208 • City Council District: 6
Service Request Number
14-00173591
Address
1803 N HAMPTON RD, DALLAS, TX 75208
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-15T08:43:11.000
Status
Closed
Created Date
2014-05-14T08:43:11.000
Update Date
2014-05-14T14:42:01.000
Closed Date
2014-05-14T14:11:00.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Mobile Apps
X Coordinate
2473553.9563901600
Y Coordinate
6966786.8310291800
Lat Long Location
1803 N HAMPTON RD, DALLAS, TX, 75208
Unique Key
1121607731
13-00565852
Service Request Number: 13-00565852 • Address: MIDWAY RD & CAPPS DR, DALLAS, 75209, DALLAS, TX 75209 • City Council District: 13
Service Request Number
13-00565852
Address
MIDWAY RD & CAPPS DR, DALLAS, 75209, DALLAS, TX 75209
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-02-01T14:31:55.000
Status
Closed
Created Date
2013-11-11T14:31:55.000
Update Date
2013-12-30T13:00:07.000
Closed Date
2013-12-30T13:00:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2478201.1463592800
Y Coordinate
6998407.0923302600
Unique Key
1107432023
14-00164395
Service Request Number: 14-00164395 • Address: 2215 E 11TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00164395
Address
2215 E 11TH ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-07-07T14:28:18.000
Status
Closed
Created Date
2014-05-08T14:28:18.000
Update Date
2014-05-08T17:39:07.000
Closed Date
2014-05-08T17:39:06.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492947.7689230700
Y Coordinate
6958748.2977067400
Lat Long Location
2215 E 11TH ST, DALLAS, TX, 75203
Unique Key
1121052552
14-00193861
Service Request Number: 14-00193861 • Address: 1472 W 12TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00193861
Address
1472 W 12TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-28T14:52:21.000
Status
Closed
Created Date
2014-05-27T14:52:21.000
Update Date
2014-05-28T14:04:43.000
Closed Date
2014-05-28T10:58:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Mobile Apps
X Coordinate
2477219.9228525900
Y Coordinate
6956607.2605427500
Lat Long Location
1472 W 12TH ST, DALLAS, TX, 75208
Unique Key
1122911438
13-00598353
Service Request Number: 13-00598353 • Address: 4729 SAPIAN, DALLAS, TX • Department: Code Compliance District Group
Service Request Number
13-00598353
Address
4729 SAPIAN, DALLAS, TX
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-01-17T14:37:16.000
Status
Closed
Created Date
2013-12-10T14:37:16.000
Update Date
2013-12-14T15:43:42.000
Closed Date
2013-12-13T14:23:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
4729 SAPIAN, DALLAS, TX
Unique Key
1109512917
14-00120089
Service Request Number: 14-00120089 • Address: 411 S OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00120089
Address
411 S OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-06-16T09:44:26.000
Status
Closed
Created Date
2014-04-11T09:44:26.000
Update Date
2014-05-01T09:16:55.000
Closed Date
2014-05-01T09:16:53.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474863.9024725200
Y Coordinate
6956903.3238080600
Lat Long Location
411 S OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1118384986
14-00200303
Service Request Number: 14-00200303 • Address: 940 N WINDOMERE AVE, DALLAS, TX • City Council District: 1
Service Request Number
14-00200303
Address
940 N WINDOMERE AVE, DALLAS, TX
City Council District
1
Department
Sustainable Development and Construction Dept.
Service Request Type
Historic/Conservation District Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-08-25T16:01:40.000
Status
Closed
Created Date
2014-05-30T16:01:40.000
Update Date
2014-06-10T12:08:23.000
Closed Date
2014-06-10T12:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2477288.6649117900
Y Coordinate
6961088.8662405200
Lat Long Location
940 N WINDOMERE AVE, DALLAS, TX
Unique Key
1123311604
14-00191258
Service Request Number: 14-00191258 • Address: 8600 W CAMP WISDOM RD, DALLAS, TX 75249 • City Council District: 3
Service Request Number
14-00191258
Address
8600 W CAMP WISDOM RD, DALLAS, TX 75249
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-07-07T14:33:18.000
Status
Closed
Created Date
2014-05-24T14:33:18.000
Update Date
2014-05-26T05:37:39.000
Closed Date
2014-05-26T05:37:38.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Radio
X Coordinate
2436307.0077006000
Y Coordinate
6925032.5666877400
Lat Long Location
8600 W CAMP WISDOM RD, DALLAS, TX, 75249
Unique Key
1122752216
13-00598336
Service Request Number: 13-00598336 • Address: 2800 S R L THORNTON FWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
13-00598336
Address
2800 S R L THORNTON FWY, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-12-11T14:27:37.000
Status
Closed
Created Date
2013-12-10T14:27:37.000
Update Date
2013-12-10T14:35:03.000
Closed Date
2013-12-10T14:32:44.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2482272.8274669500
Y Coordinate
6946472.3170197600
Lat Long Location
2800 S R L THORNTON FWY, DALLAS, TX, 75224
Unique Key
1109511803
13-00582577
Service Request Number: 13-00582577 • Address: CHANNEL DR & WOODWIND LN, DALLAS, 75229, DALLAS, TX 75229 • City Council District: 13
Service Request Number
13-00582577
Address
CHANNEL DR & WOODWIND LN, DALLAS, 75229, DALLAS, TX 75229
City Council District
13
Department
Police Department
Service Request Type
Police MISC - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-10T20:30:25.000
Status
Closed
Created Date
2013-11-24T20:30:25.000
Update Date
2013-11-25T16:06:06.000
Closed Date
2013-11-25T16:06:05.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Web
X Coordinate
2466498.3971717300
Y Coordinate
7011686.6361249400
Unique Key
1108515843
14-00200412
Service Request Number: 14-00200412 • Address: 1855 EMPIRE CENTRAL, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00200412
Address
1855 EMPIRE CENTRAL, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-10-07T16:30:21.000
Status
Closed
Created Date
2014-05-30T16:30:21.000
Update Date
2014-10-30T16:15:58.000
Closed Date
2014-10-30T16:15:55.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2472668.3271818400
Y Coordinate
6987491.4541755600
Lat Long Location
1855 EMPIRE, DALLAS, TX, 75235
Unique Key
1123318547
14-00173527
Service Request Number: 14-00173527 • Address: 505 E COLORADO BLVD, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00173527
Address
505 E COLORADO BLVD, DALLAS, TX 75203
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-19T08:28:21.000
Status
Closed
Created Date
2014-05-14T08:28:21.000
Update Date
2014-05-19T15:21:08.000
Closed Date
2014-05-19T15:21:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Web
X Coordinate
2485802.4122182400
Y Coordinate
6963150.1395122200
Lat Long Location
505 E COLORADO BLVD, DALLAS, TX, 75203
Unique Key
1121603744
14-00191276
Service Request Number: 14-00191276 • Address: 4009 S WALTON WALKER BLVD, DALLAS, TX 75236 • City Council District: 3
Service Request Number
14-00191276
Address
4009 S WALTON WALKER BLVD, DALLAS, TX 75236
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-02T14:42:23.000
Status
Closed
Created Date
2014-05-24T14:42:23.000
Update Date
2014-05-27T11:41:54.000
Closed Date
2014-05-27T11:41:53.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2462310.8495267900
Y Coordinate
6939539.5682539600
Lat Long Location
4009 S WALTON WALKER BLVD, DALLAS, TX, 75236
Unique Key
1122753350
14-00186137
Service Request Number: 14-00186137 • Address: 3427 N WINNETKA AVE, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00186137
Address
3427 N WINNETKA AVE, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-22T13:30:03.000
Status
Closed
Created Date
2014-05-21T13:30:03.000
Update Date
2014-05-22T13:42:24.000
Closed Date
2014-05-22T13:42:20.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Web
X Coordinate
2478679.7042186600
Y Coordinate
6972270.9622784700
Lat Long Location
3427 N WINNETKA AVE, DALLAS, TX, 75212
Unique Key
1122389546
14-00178711
Service Request Number: 14-00178711 • Address: 923 W 8TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00178711
Address
923 W 8TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-02T14:22:28.000
Status
Closed
Created Date
2014-05-16T14:22:28.000
Update Date
2014-05-23T14:35:15.000
Closed Date
2014-05-23T14:35:14.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2479432.9108267000
Y Coordinate
6959163.9842014100
Lat Long Location
923 W 8TH ST, DALLAS, TX, 75208
Unique Key
1121923237
13-00565862
Service Request Number: 13-00565862 • Address: MIDWAY RD & N CREST HAVEN RD, DALLAS, 75209, DALLAS, TX 75209 • City Council District: 13
Service Request Number
13-00565862
Address
MIDWAY RD & N CREST HAVEN RD, DALLAS, 75209, DALLAS, TX 75209
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-02-01T14:35:10.000
Status
Closed
Created Date
2013-11-11T14:35:10.000
Update Date
2013-12-30T12:58:36.000
Closed Date
2013-12-30T12:55:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2478221.8281388800
Y Coordinate
6997598.9036425900
Unique Key
1107432661
14-00193894
Service Request Number: 14-00193894 • Address: 100 E JEFFERSON BLVD, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00193894
Address
100 E JEFFERSON BLVD, DALLAS, TX 75203
City Council District
1
Department
Department of Public Works
Service Request Type
Transportation Planning - General Request - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-16T14:59:59.000
Status
Closed
Created Date
2014-05-27T14:59:59.000
Update Date
2014-05-28T13:49:04.000
Closed Date
2014-05-28T13:49:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484147.0576468300
Y Coordinate
6957527.9270230600
Lat Long Location
100 E JEFFERSON BLVD, DALLAS, TX, 75203
Unique Key
1122913351
14-00124486
Service Request Number: 14-00124486 • Address: 3200 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00124486
Address
3200 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-21T22:02:44.000
Status
Closed
Created Date
2014-04-14T22:02:44.000
Update Date
2014-04-14T22:09:50.000
Closed Date
2014-04-14T22:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468887.2864304500
Y Coordinate
6948842.4439859500
Lat Long Location
3200 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1118652216
14-00200256
Service Request Number: 14-00200256 • Address: 2410 S BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00200256
Address
2410 S BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Oversized Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-07-29T15:47:40.000
Status
Closed
Created Date
2014-05-30T15:47:40.000
Update Date
2014-06-06T16:08:53.000
Closed Date
2014-06-06T16:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469079.4586358100
Y Coordinate
6949277.5985926700
Lat Long Location
2410 S BARNETT AVE, DALLAS, TX, 75211
Unique Key
1123308959
13-00606797
Service Request Number: 13-00606797 • Address: S FRANKLIN ST & SOUTHWOOD DR, DALLAS, 75233, DALLAS, TX • City Council District: 3
Service Request Number
13-00606797
Address
S FRANKLIN ST & SOUTHWOOD DR, DALLAS, 75233, DALLAS, TX
City Council District
3
Department
Police Department
Service Request Type
Chronic Traffic Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-03T07:48:28.000
Status
Closed
Created Date
2013-12-18T07:48:28.000
Update Date
2014-01-03T05:53:06.000
Closed Date
2014-01-03T05:53:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473012.1014981100
Y Coordinate
6941528.9332524800
Unique Key
1110059029
13-00598373
Service Request Number: 13-00598373 • Address: PARK CENTRAL DR & L B J FWY, DALLAS, DALLAS, TX • City Council District: 11
Service Request Number
13-00598373
Address
PARK CENTRAL DR & L B J FWY, DALLAS, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-03-04T14:51:51.000
Status
Closed
Created Date
2013-12-10T14:51:51.000
Update Date
2013-12-11T14:45:15.000
Closed Date
2013-12-11T14:45:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2495917.6385711200
Y Coordinate
7023580.8743529300
Unique Key
1109514356
14-00120084
Service Request Number: 14-00120084 • Address: 2210 S POLK ST, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00120084
Address
2210 S POLK ST, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-16T09:43:54.000
Status
Closed
Created Date
2014-04-11T09:43:54.000
Update Date
2014-04-12T09:42:25.000
Closed Date
2014-04-12T09:42:24.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478974.4749489000
Y Coordinate
6950379.9064416300
Lat Long Location
2210 S POLK ST, DALLAS, TX, 75224
Unique Key
1118384675
14-00029760
Service Request Number: 14-00029760 • Address: GIBBONS DR & HAVERWOOD LN, DALLAS, 75287, DALLAS, TX 75287-4049 • City Council District: 12
Service Request Number
14-00029760
Address
GIBBONS DR & HAVERWOOD LN, DALLAS, 75287, DALLAS, TX 75287-4049
City Council District
12
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-02-04T08:36:16.000
Status
Closed
Created Date
2014-01-28T08:36:16.000
Update Date
2014-02-01T09:43:31.000
Closed Date
2014-02-01T09:43:28.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2479822.4583572800
Y Coordinate
7053471.3683607200
Unique Key
1112700548
14-00143564
Service Request Number: 14-00143564 • Address: 2800 N JIM MILLER RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00143564
Address
2800 N JIM MILLER RD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-29T08:29:24.000
Status
Closed
Created Date
2014-04-26T08:29:24.000
Update Date
2014-04-26T09:46:01.000
Closed Date
2014-04-26T09:46:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2521427.6399525800
Y Coordinate
6964477.4498131500
Lat Long Location
2800 N JIM MILLER RD, DALLAS, TX, 75227
Unique Key
1119800701
14-00186386
Service Request Number: 14-00186386 • Address: 611 S OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00186386
Address
611 S OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-02T14:55:10.000
Status
Closed
Created Date
2014-05-21T14:55:10.000
Update Date
2014-05-24T08:19:20.000
Closed Date
2014-05-24T08:19:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474865.7189999300
Y Coordinate
6956170.5341468800
Lat Long Location
611 S OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1122403033
14-00191253
Service Request Number: 14-00191253 • Address: 3112 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00191253
Address
3112 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-13T14:26:57.000
Status
Closed
Created Date
2014-05-24T14:26:57.000
Update Date
2014-12-10T13:29:10.000
Closed Date
2014-12-10T13:29:10.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2488048.4443603000
Y Coordinate
6944442.3217810500
Lat Long Location
3112 S EWING AVE, DALLAS, TX, 75216
Unique Key
1122751854
14-00180609
Service Request Number: 14-00180609 • Address: 2707 N BECKLEY AVE, DALLAS, TX 75208 • City Council District: 6
Service Request Number
14-00180609
Address
2707 N BECKLEY AVE, DALLAS, TX 75208
City Council District
6
Department
Trinity Watershed Management
Service Request Type
Storm Sewer Line Locate -TWM
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-09T08:19:51.000
Status
Closed
Created Date
2014-05-19T08:19:51.000
Update Date
2014-05-19T08:20:36.000
Closed Date
2014-05-19T08:20:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483568.2098564000
Y Coordinate
6969494.9807910900
Lat Long Location
2707 N BECKLEY AVE, DALLAS, TX, 75208
Unique Key
1122047398
14-00200193
Service Request Number: 14-00200193 • Address: 14000 I 20 SERV S, DALLAS, TX 75253 • Department: Code Compliance District Group
Service Request Number
14-00200193
Address
14000 I 20 SERV S, DALLAS, TX 75253
Department
Code Compliance District Group
Service Request Type
Dumpster Violation - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-25T15:31:37.000
Status
Open
Created Date
2014-05-30T15:31:37.000
Update Date
2014-05-30T15:33:12.000
Closed Date
2014-05-30T15:33:11.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Phone
X Coordinate
2557129.6974416000
Y Coordinate
6944265.4545033700
Lat Long Location
14000 I 20, DALLAS, TX, 75253
Unique Key
1123304878
13-00565797
Service Request Number: 13-00565797 • Address: L B J FWY & MOUNTAIN CREEK PKWY, DALLAS, 75236, DALLAS, TX 75240 • City Council District: 3
Service Request Number
13-00565797
Address
L B J FWY & MOUNTAIN CREEK PKWY, DALLAS, 75236, DALLAS, TX 75240
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-12-21T14:10:13.000
Status
Closed
Created Date
2013-11-11T14:10:13.000
Update Date
2013-11-20T09:58:40.000
Closed Date
2013-11-20T09:58:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2439166.1357223200
Y Coordinate
6930417.2655608000
Unique Key
1107428689
13-00565834
Service Request Number: 13-00565834 • Address: 1100 OMAR AND POLK • Department: Code Compliance District Group
Service Request Number
13-00565834
Address
1100 OMAR AND POLK
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-12-11T14:25:48.000
Status
Closed
Created Date
2013-11-11T14:25:48.000
Update Date
2013-11-11T19:47:45.000
Closed Date
2013-11-11T19:47:45.000
Outcome
Resolved - Not City Jurisdiction
Priority
Urgent
Method Received Description
Phone
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1107431043
14-00180580
Service Request Number: 14-00180580 • Address: 1410 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00180580
Address
1410 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-20T07:55:16.000
Status
Closed
Created Date
2014-05-19T07:55:16.000
Update Date
2014-05-19T12:06:25.000
Closed Date
2014-05-19T09:46:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2487720.6815510800
Y Coordinate
6953040.4482016200
Lat Long Location
1410 S EWING AVE, DALLAS, TX, 75216
Unique Key
1122045257
14-00183182
Service Request Number: 14-00183182 • Address: 2800 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00183182
Address
2800 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-28T09:31:47.000
Status
Closed
Created Date
2014-05-20T09:31:47.000
Update Date
2014-05-20T10:02:02.000
Closed Date
2014-05-20T10:02:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2470960.4839855200
Y Coordinate
6958306.0110396200
Lat Long Location
2800 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1122204905
14-00193854
Service Request Number: 14-00193854 • Address: 1472 W 12TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00193854
Address
1472 W 12TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-28T14:51:49.000
Status
Closed
Created Date
2014-05-27T14:51:49.000
Update Date
2014-05-27T20:08:48.000
Closed Date
2014-05-27T20:00:00.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Mobile Apps
X Coordinate
2477219.9228525900
Y Coordinate
6956607.2605427500
Lat Long Location
1472 W 12TH ST, DALLAS, TX, 75208
Unique Key
1122911107
13-00606530
Service Request Number: 13-00606530 • Address: MEADOWCREEK DR & BRENTFIELD DR, DALLAS, 75248, DALLAS, TX • City Council District: 12
Service Request Number
13-00606530
Address
MEADOWCREEK DR & BRENTFIELD DR, DALLAS, 75248, DALLAS, TX
City Council District
12
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-12-24T16:31:08.000
Status
Closed
Created Date
2013-12-17T16:31:08.000
Update Date
2013-12-17T16:34:15.000
Closed Date
2013-12-17T16:34:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493160.4580409000
Y Coordinate
7041862.2700377300
Unique Key
1110039640
14-00143573
Service Request Number: 14-00143573 • Address: 1704 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00143573
Address
1704 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-27T08:53:35.000
Status
Closed
Created Date
2014-04-26T08:53:35.000
Update Date
2014-04-26T10:17:58.000
Closed Date
2014-04-26T10:11:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Web
X Coordinate
2476310.0773440500
Y Coordinate
6948952.5620137700
Lat Long Location
1704 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1119801268
14-00186149
Service Request Number: 14-00186149 • Address: 711 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00186149
Address
711 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-02T13:33:22.000
Status
Closed
Created Date
2014-05-21T13:33:22.000
Update Date
2014-05-24T08:17:55.000
Closed Date
2014-05-24T08:17:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2475670.1238980800
Y Coordinate
6955845.9559155000
Lat Long Location
711 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1122390044
14-00184540
Service Request Number: 14-00184540 • Address: 1142 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00184540
Address
1142 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-02T16:02:37.000
Status
Closed
Created Date
2014-05-20T16:02:37.000
Update Date
2014-06-21T14:21:08.000
Closed Date
2014-06-21T14:21:08.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2488677.0390634400
Y Coordinate
6949148.4369311400
Lat Long Location
1142 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1122282550
14-00191104
Service Request Number: 14-00191104 • Address: 2224 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00191104
Address
2224 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-27T10:48:46.000
Status
Closed
Created Date
2014-05-24T10:48:46.000
Update Date
2014-05-25T10:53:59.000
Closed Date
2014-05-25T10:53:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2495224.3987632000
Y Coordinate
6947939.0060932200
Lat Long Location
2224 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1122740929
14-00029763
Service Request Number: 14-00029763 • Address: ABRAMS RD & E NORTHWEST HWY, DALLAS, 75231, DALLAS, TX • City Council District: 9
Service Request Number
14-00029763
Address
ABRAMS RD & E NORTHWEST HWY, DALLAS, 75231, DALLAS, TX
City Council District
9
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-02-11T08:36:47.000
Status
Closed
Created Date
2014-01-28T08:36:47.000
Update Date
2014-01-30T08:33:30.000
Closed Date
2014-01-30T08:33:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2505907.6139980600
Y Coordinate
6999126.9818962000
Unique Key
1112700728
14-00035145
Service Request Number: 14-00035145 • Address: S EWING AVE & S R L THORNTON FWY, DALLAS, 75203, DALLAS, TX • City Council District: 4
Service Request Number
14-00035145
Address
S EWING AVE & S R L THORNTON FWY, DALLAS, 75203, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-03-10T15:36:12.000
Status
Closed
Created Date
2014-01-31T15:36:12.000
Update Date
2014-02-03T10:07:15.000
Closed Date
2014-02-03T10:07:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487235.4338999800
Y Coordinate
6958200.7040467300
Unique Key
1113032558
13-00606538
Service Request Number: 13-00606538 • Address: ARAPAHO RD & MEADOWCREEK DR, DALLAS, 75248, DALLAS, TX • City Council District: 12
Service Request Number
13-00606538
Address
ARAPAHO RD & MEADOWCREEK DR, DALLAS, 75248, DALLAS, TX
City Council District
12
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-12-24T16:35:52.000
Status
Closed
Created Date
2013-12-17T16:35:52.000
Update Date
2013-12-17T16:39:11.000
Closed Date
2013-12-17T16:39:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492423.5110757300
Y Coordinate
7037370.3185980900
Unique Key
1110040161
14-00196405
Service Request Number: 14-00196405 • Address: 6247 E TRINITY CREEK DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00196405
Address
6247 E TRINITY CREEK DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-10T16:10:55.000
Status
Closed
Created Date
2014-05-28T16:10:55.000
Update Date
2014-06-11T08:33:29.000
Closed Date
2014-06-11T08:33:28.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2517917.4499373900
Y Coordinate
6955088.5367871700
Lat Long Location
6247 E TRINITY CREEK DR, DALLAS, TX, 75217
Unique Key
1123065098
14-00193844
Service Request Number: 14-00193844 • Address: 1472 W 12TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00193844
Address
1472 W 12TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-28T14:50:24.000
Status
Closed
Created Date
2014-05-27T14:50:24.000
Update Date
2014-05-27T20:07:57.000
Closed Date
2014-05-27T20:07:55.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Mobile Apps
X Coordinate
2477219.9228525900
Y Coordinate
6956607.2605427500
Lat Long Location
1472 W 12TH ST, DALLAS, TX, 75208
Unique Key
1122910553
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