311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00192385
Service Request Number: 14-00192385 • Address: 2122 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00192385
Address
2122 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-30T08:18:05.000
Status
Closed
Created Date
2014-05-27T08:18:05.000
Update Date
2014-05-27T09:14:44.000
Closed Date
2014-05-27T09:14:44.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2492676.4716104900
Y Coordinate
6944088.2192232400
Lat Long Location
2122 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1122825311
14-00177923
Service Request Number: 14-00177923 • Address: 1622 BARLOW AVE, DALLAS, TX • City Council District: 4
Service Request Number
14-00177923
Address
1622 BARLOW AVE, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Noisy - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-28T09:19:23.000
Status
Closed
Created Date
2014-05-16T09:19:23.000
Update Date
2014-05-19T10:34:58.000
Closed Date
2014-05-19T10:34:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2476953.3094008200
Y Coordinate
6947993.7995361400
Lat Long Location
1622 BARLOW AVE, DALLAS, TX
Unique Key
1121876251
14-00154798
Service Request Number: 14-00154798 • Address: 2777 N BUCKNER BLVD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
14-00154798
Address
2777 N BUCKNER BLVD, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way Apts - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-13T15:17:45.000
Status
Closed
Created Date
2014-05-02T15:17:45.000
Update Date
2014-05-19T09:08:50.000
Closed Date
2014-05-19T09:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2525487.7039384900
Y Coordinate
6983623.0605921400
Lat Long Location
2777 N BUCKNER BLVD, DALLAS, TX, 75228
Unique Key
1120477638
14-00194829
Service Request Number: 14-00194829 • Address: 1327 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00194829
Address
1327 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-07-02T08:35:35.000
Status
Closed
Created Date
2014-05-28T08:35:35.000
Update Date
2014-05-29T08:36:18.000
Closed Date
2014-05-29T08:36:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489829.1026023500
Y Coordinate
6944423.8213527300
Lat Long Location
1327 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1122974076
14-00186249
Service Request Number: 14-00186249 • Address: 829 N MADISON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00186249
Address
829 N MADISON AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-02T14:09:38.000
Status
Closed
Created Date
2014-05-21T14:09:38.000
Update Date
2014-05-28T08:45:04.000
Closed Date
2014-05-28T08:45:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2482902.6108728500
Y Coordinate
6960871.0520616500
Lat Long Location
829 N MADISON AVE, DALLAS, TX, 75208
Unique Key
1122395343
14-00192394
Service Request Number: 14-00192394 • Address: 2976 S WALTON WALKER BLVD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00192394
Address
2976 S WALTON WALKER BLVD, DALLAS, TX 75211
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-28T08:22:19.000
Status
Closed
Created Date
2014-05-27T08:22:19.000
Update Date
2014-05-27T15:18:19.000
Closed Date
2014-05-27T09:45:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2458323.8018453600
Y Coordinate
6945015.5584815600
Lat Long Location
2976 S WALTON WALKER BLVD, DALLAS, TX, 75211
Unique Key
1122825890
14-00191083
Service Request Number: 14-00191083 • Address: 1639 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00191083
Address
1639 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-30T10:28:12.000
Status
Closed
Created Date
2014-05-24T10:28:12.000
Update Date
2014-06-04T15:49:54.000
Closed Date
2014-06-04T15:49:52.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527124.3043204600
Y Coordinate
6957139.8448006200
Lat Long Location
1639 S BUCKNER BLVD, DALLAS, TX, 75217
Unique Key
1122739619
14-00180505
Service Request Number: 14-00180505 • Address: 7199 W NORTHWEST HWY, DALLAS, TX 75225 • City Council District: 13
Service Request Number
14-00180505
Address
7199 W NORTHWEST HWY, DALLAS, TX 75225
City Council District
13
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-03T00:14:21.000
Status
Closed
Created Date
2014-05-19T00:14:21.000
Update Date
2014-06-12T15:37:27.000
Closed Date
2014-06-12T15:32:23.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2495620.7569788500
Y Coordinate
7002176.7545298500
Lat Long Location
7199 W NORTHWEST HWY, DALLAS, TX, 75225
Unique Key
1122039544
13-00607087
Service Request Number: 13-00607087 • Address: N CENTRAL EXPY & FOREST LN, DALLAS, 75243, DALLAS, TX • City Council District: 11
Service Request Number
13-00607087
Address
N CENTRAL EXPY & FOREST LN, DALLAS, 75243, DALLAS, TX
City Council District
11
Department
Wtr - DALLAS Water Utilities (Private)
Service Request Type
Water General Inquiry - Water Administration - WTR
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-01-01T09:39:22.000
Status
Closed
Created Date
2013-12-18T09:39:22.000
Update Date
2013-12-18T17:00:51.000
Closed Date
2013-12-18T17:00:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2499751.0893837200
Y Coordinate
7018085.9514343500
Unique Key
1110078361
14-00186048
Service Request Number: 14-00186048 • Address: 1400 S RAVINIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00186048
Address
1400 S RAVINIA DR, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-22T12:43:37.000
Status
Closed
Created Date
2014-05-21T12:43:37.000
Update Date
2014-05-21T16:09:50.000
Closed Date
2014-05-21T15:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2470076.3280875900
Y Coordinate
6952369.7909602300
Lat Long Location
1400 S RAVINIA DR, DALLAS, TX, 75211
Unique Key
1122384569
14-00180601
Service Request Number: 14-00180601 • Address: 2222 ELMWOOD BLVD, DALLAS, TX • City Council District: 1
Service Request Number
14-00180601
Address
2222 ELMWOOD BLVD, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-03T08:11:39.000
Status
Closed
Created Date
2014-05-19T08:11:39.000
Update Date
2014-05-23T15:16:08.000
Closed Date
2014-05-23T15:16:07.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2474359.6416981000
Y Coordinate
6950486.8241988800
Lat Long Location
2222 ELMWOOD BLVD, DALLAS, TX
Unique Key
1122046712
14-00200196
Service Request Number: 14-00200196 • Address: 223 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00200196
Address
223 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Equipment & Bldgs Svcs
Service Request Type
Equipment & Building Services - EBS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-13T15:33:30.000
Status
Closed
Created Date
2014-05-30T15:33:30.000
Update Date
2014-05-30T18:23:03.000
Closed Date
2014-05-30T18:23:01.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2483435.7662145000
Y Coordinate
6957434.7329058200
Lat Long Location
223 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1123305115
14-00171068
Service Request Number: 14-00171068 • Address: 1323 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00171068
Address
1323 W CLARENDON DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-24T22:18:51.000
Status
Closed
Created Date
2014-05-12T22:18:51.000
Update Date
2014-05-29T10:47:01.000
Closed Date
2014-05-29T10:47:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2477639.7137306800
Y Coordinate
6954369.2943106600
Lat Long Location
1323 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1121451963
13-00552075
Service Request Number: 13-00552075 • Address: S BECKLEY AVE & W ILLINOIS AVE, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
13-00552075
Address
S BECKLEY AVE & W ILLINOIS AVE, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-12-10T12:07:13.000
Status
Closed
Created Date
2013-10-31T12:07:13.000
Update Date
2013-11-16T13:31:33.000
Closed Date
2013-11-16T13:31:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484250.7897423300
Y Coordinate
6949158.4085362100
Unique Key
1106519820
13-00606554
Service Request Number: 13-00606554 • Address: FAIRHAVEN LN & BLANTON ST, DALLAS, 75227, DALLAS, TX • City Council District: 5
Service Request Number
13-00606554
Address
FAIRHAVEN LN & BLANTON ST, DALLAS, 75227, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Illegal Vending - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-12-18T16:42:25.000
Status
Closed
Created Date
2013-12-17T16:42:25.000
Update Date
2014-01-11T09:00:59.000
Closed Date
2014-01-11T09:00:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2531798.5785366200
Y Coordinate
6961899.8702991300
Unique Key
1110041183
14-00029843
Service Request Number: 14-00029843 • Address: FERGUSON RD & GUS THOMASSON RD, DALLAS, 75228, DALLAS, TX • City Council District: 9
Service Request Number
14-00029843
Address
FERGUSON RD & GUS THOMASSON RD, DALLAS, 75228, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-02-04T09:02:40.000
Status
Closed
Created Date
2014-01-28T09:02:40.000
Update Date
2014-01-28T09:07:59.000
Closed Date
2014-01-28T09:07:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2529526.5030494700
Y Coordinate
6991553.2844538100
Unique Key
1112705554
14-00193834
Service Request Number: 14-00193834 • Address: 501 E CLARENDON DR, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00193834
Address
501 E CLARENDON DR, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-07-01T14:49:24.000
Status
Closed
Created Date
2014-05-27T14:49:24.000
Update Date
2014-05-28T08:07:04.000
Closed Date
2014-05-28T08:07:03.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2485966.5424892100
Y Coordinate
6955509.3028081800
Lat Long Location
501 E CLARENDON DR, DALLAS, TX, 75203
Unique Key
1122910012
14-00184410
Service Request Number: 14-00184410 • Address: 4989 MARVIN D LOVE SERV W, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00184410
Address
4989 MARVIN D LOVE SERV W, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-04T15:27:51.000
Status
Closed
Created Date
2014-05-20T15:27:51.000
Update Date
2014-05-22T15:56:27.000
Closed Date
2014-05-22T15:56:27.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2475998.7614720600
Y Coordinate
6936055.6436205400
Lat Long Location
4989 MARVIN, DALLAS, TX, 75232
Unique Key
1122274279
14-00178719
Service Request Number: 14-00178719 • Address: 200 S MALCOLM X BLVD, DALLAS, TX 75226 • City Council District: 2
Service Request Number
14-00178719
Address
200 S MALCOLM X BLVD, DALLAS, TX 75226
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-22T14:25:13.000
Status
Closed
Created Date
2014-05-16T14:25:13.000
Update Date
2014-05-16T14:26:52.000
Closed Date
2014-05-16T14:26:52.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496475.1673884300
Y Coordinate
6972284.2757742100
Lat Long Location
200 S MALCOLM X BLVD, DALLAS, TX, 75226
Unique Key
1121923704
14-00124494
Service Request Number: 14-00124494 • Address: 1600 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00124494
Address
1600 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-21T22:39:57.000
Status
Closed
Created Date
2014-04-14T22:39:57.000
Update Date
2014-04-14T22:43:43.000
Closed Date
2014-04-14T22:43:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477126.2639675400
Y Coordinate
6948992.1739949500
Lat Long Location
1600 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1118652788
14-00154810
Service Request Number: 14-00154810 • Address: 617 S CARROLL AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00154810
Address
617 S CARROLL AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-09T15:20:59.000
Status
Closed
Created Date
2014-05-02T15:20:59.000
Update Date
2014-05-09T12:32:24.000
Closed Date
2014-05-09T12:32:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2501924.0555343100
Y Coordinate
6974209.9663702200
Lat Long Location
617 S CARROLL AVE, DALLAS, TX, 75223
Unique Key
1120478260
14-00184499
Service Request Number: 14-00184499 • Address: 5100 N JIM MILLER RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00184499
Address
5100 N JIM MILLER RD, DALLAS, TX 75227
City Council District
7
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-02T15:51:48.000
Status
Closed
Created Date
2014-05-20T15:51:48.000
Update Date
2014-05-22T09:46:26.000
Closed Date
2014-05-22T09:46:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2521627.9403795900
Y Coordinate
6973446.3317337500
Lat Long Location
5100 N JIM MILLER RD, DALLAS, TX, 75227
Unique Key
1122279967
14-00124487
Service Request Number: 14-00124487 • Address: 2328 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00124487
Address
2328 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-21T22:13:52.000
Status
Closed
Created Date
2014-04-14T22:13:52.000
Update Date
2014-04-14T22:22:19.000
Closed Date
2014-04-14T22:22:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474058.7302351500
Y Coordinate
6948903.1581872200
Lat Long Location
2328 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1118652314
14-00200284
Service Request Number: 14-00200284 • Address: 5619 W HANOVER AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00200284
Address
5619 W HANOVER AVE, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-10T15:55:56.000
Status
Closed
Created Date
2014-05-30T15:55:56.000
Update Date
2014-06-04T11:07:08.000
Closed Date
2014-06-04T11:07:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2485299.1177577800
Y Coordinate
6998237.4857535100
Lat Long Location
5619 W HANOVER AVE, DALLAS, TX, 75209
Unique Key
1123310473
14-00035169
Service Request Number: 14-00035169 • Address: 900 APACHE • Department: Code Compliance District Group
Service Request Number
14-00035169
Address
900 APACHE
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-02-07T15:43:19.000
Status
Closed
Created Date
2014-01-31T15:43:19.000
Update Date
2014-01-31T15:48:05.000
Closed Date
2014-01-31T15:48:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mass Entry
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1113033728
14-00200403
Service Request Number: 14-00200403 • Address: 1855 EMPIRE CENTRAL, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00200403
Address
1855 EMPIRE CENTRAL, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-10-07T16:27:32.000
Status
Closed
Created Date
2014-05-30T16:27:32.000
Update Date
2014-10-30T16:15:02.000
Closed Date
2014-10-30T16:14:59.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2472668.3271818400
Y Coordinate
6987491.4541755600
Lat Long Location
1855 EMPIRE, DALLAS, TX, 75235
Unique Key
1123317796
14-00159980
Service Request Number: 14-00159980 • Address: 2500 W COMMERCE ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00159980
Address
2500 W COMMERCE ST, DALLAS, TX 75212
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-12T14:16:25.000
Status
Closed
Created Date
2014-05-06T14:16:25.000
Update Date
2014-05-08T12:20:10.000
Closed Date
2014-05-08T12:20:09.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2471559.3520340400
Y Coordinate
6968022.4686122500
Lat Long Location
2500 W COMMERCE ST, DALLAS, TX, 75212
Unique Key
1120785207
14-00058506
Service Request Number: 14-00058506 • Address: 707 ELKHART AVE, DALLAS, TX • City Council District: 5
Service Request Number
14-00058506
Address
707 ELKHART AVE, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-13T17:41:48.000
Status
Closed
Created Date
2014-02-22T17:41:48.000
Update Date
2014-02-26T14:09:11.000
Closed Date
2014-02-26T14:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2517940.8134008200
Y Coordinate
6951260.2648215100
Lat Long Location
707 ELKHART AVE, DALLAS, TX
Unique Key
1114513514
14-00159883
Service Request Number: 14-00159883 • Address: 2000 S AKARD ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
14-00159883
Address
2000 S AKARD ST, DALLAS, TX 75215
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-20T13:38:12.000
Status
Closed
Created Date
2014-05-06T13:38:12.000
Update Date
2014-05-13T16:14:28.000
Closed Date
2014-05-13T16:14:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494488.6889942300
Y Coordinate
6966098.0598943600
Lat Long Location
2000 S AKARD ST, DALLAS, TX, 75215
Unique Key
1120779112
14-00035278
Service Request Number: 14-00035278 • Address: FRANKUNDERGROUND.COM, DALLAS, TX • Department: Code Compliance District Group
Service Request Number
14-00035278
Address
FRANKUNDERGROUND.COM, DALLAS, TX
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-03-17T16:29:06.000
Status
Open
Created Date
2014-01-31T16:29:06.000
Update Date
2014-02-04T10:31:01.000
Closed Date
2014-02-04T10:31:00.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1113040137
13-00606621
Service Request Number: 13-00606621 • Address: WALNUT HILL LN & RAMBLER RD, DALLAS, 75231, DALLAS, TX • City Council District: 13
Service Request Number
13-00606621
Address
WALNUT HILL LN & RAMBLER RD, DALLAS, 75231, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-12-20T17:40:13.000
Status
Closed
Created Date
2013-12-17T17:40:13.000
Update Date
2013-12-17T22:21:53.000
Closed Date
2013-12-17T22:21:52.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2501858.8152226800
Y Coordinate
7008734.4959753400
Unique Key
1110045422
14-00202098
Service Request Number: 14-00202098 • Address: 1345 E PENTAGON PKWY, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00202098
Address
1345 E PENTAGON PKWY, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-15T08:44:45.000
Status
Closed
Created Date
2014-06-02T08:44:45.000
Update Date
2014-07-07T14:36:12.000
Closed Date
2014-07-07T14:36:11.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490563.6528353200
Y Coordinate
6935933.3672625300
Lat Long Location
1345 E PENTAGON PKWY, DALLAS, TX, 75216
Unique Key
1123430556
14-00185921
Service Request Number: 14-00185921 • Address: 263 W MAIN ST, DALLAS, TX 75208 • City Council District: 6
Service Request Number
14-00185921
Address
263 W MAIN ST, DALLAS, TX 75208
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-03T11:50:59.000
Status
Closed
Created Date
2014-05-21T11:50:59.000
Update Date
2014-06-23T14:12:06.000
Closed Date
2014-06-23T14:12:05.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2482626.4958313000
Y Coordinate
6969248.3566631100
Lat Long Location
263 W MAIN ST, DALLAS, TX, 75208
Unique Key
1122377259
14-00191138
Service Request Number: 14-00191138 • Address: 2500 W ILLINOIS AVE, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00191138
Address
2500 W ILLINOIS AVE, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-03T11:54:07.000
Status
Closed
Created Date
2014-05-24T11:54:07.000
Update Date
2014-05-28T10:07:24.000
Closed Date
2014-05-28T10:07:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473056.3416686900
Y Coordinate
6948888.8714189700
Lat Long Location
2500 W ILLINOIS AVE, DALLAS, TX, 75233
Unique Key
1122744064
14-00154883
Service Request Number: 14-00154883 • Address: 807 S ROSEMONT AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00154883
Address
807 S ROSEMONT AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-03T15:39:59.000
Status
Closed
Created Date
2014-05-02T15:39:59.000
Update Date
2014-05-03T17:03:36.000
Closed Date
2014-05-03T17:03:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Web
X Coordinate
2476419.7285498100
Y Coordinate
6955434.8215617100
Lat Long Location
807 S ROSEMONT AVE, DALLAS, TX, 75208
Unique Key
1120482211
14-00191161
Service Request Number: 14-00191161 • Address: 3400 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00191161
Address
3400 S HAMPTON RD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-03T12:21:21.000
Status
Closed
Created Date
2014-05-24T12:21:21.000
Update Date
2014-05-28T16:49:24.000
Closed Date
2014-05-28T16:49:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473883.5851925900
Y Coordinate
6942770.6055795500
Lat Long Location
3400 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1122745515
13-00606512
Service Request Number: 13-00606512 • Address: ARAPAHO RD & HILLCREST RD, DALLAS, 75248, DALLAS, TX • City Council District: 12
Service Request Number
13-00606512
Address
ARAPAHO RD & HILLCREST RD, DALLAS, 75248, DALLAS, TX
City Council District
12
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-12-24T16:22:28.000
Status
Closed
Created Date
2013-12-17T16:22:28.000
Update Date
2013-12-17T16:26:03.000
Closed Date
2013-12-17T16:26:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494011.9043870500
Y Coordinate
7037266.0208399900
Unique Key
1110038435
14-00186294
Service Request Number: 14-00186294 • Address: 5715 W HANOVER AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00186294
Address
5715 W HANOVER AVE, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-05T14:25:16.000
Status
Closed
Created Date
2014-05-21T14:25:16.000
Update Date
2014-05-27T16:52:52.000
Closed Date
2014-05-27T16:52:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2485909.5192702900
Y Coordinate
6998242.0610971100
Lat Long Location
5715 W HANOVER AVE, DALLAS, TX, 75209
Unique Key
1122397839
14-00194839
Service Request Number: 14-00194839 • Address: 9406 MEADOWKNOLL DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
14-00194839
Address
9406 MEADOWKNOLL DR, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-06T08:36:47.000
Status
Closed
Created Date
2014-05-28T08:36:47.000
Update Date
2014-05-30T10:38:19.000
Closed Date
2014-05-30T10:38:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2510763.1722949800
Y Coordinate
7016802.6659384500
Lat Long Location
9406 MEADOWKNOLL DR, DALLAS, TX, 75243
Unique Key
1122974617
14-00035241
Service Request Number: 14-00035241 • Address: S EWING AVE & S R L THORNTON FWY, DALLAS, 75203, DALLAS, TX • City Council District: 4
Service Request Number
14-00035241
Address
S EWING AVE & S R L THORNTON FWY, DALLAS, 75203, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-02-03T16:14:01.000
Status
Closed
Created Date
2014-01-31T16:14:01.000
Update Date
2014-01-31T20:54:44.000
Closed Date
2014-01-31T20:54:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487235.4338999800
Y Coordinate
6958200.7040467300
Unique Key
1113037962
14-00202044
Service Request Number: 14-00202044 • Address: 1366 E PENTAGON PKWY, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00202044
Address
1366 E PENTAGON PKWY, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-15T08:31:05.000
Status
Closed
Created Date
2014-06-02T08:31:05.000
Update Date
2014-07-08T15:27:16.000
Closed Date
2014-07-08T15:27:15.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490820.7111613400
Y Coordinate
6935907.0122480400
Lat Long Location
1366 E PENTAGON PKWY, DALLAS, TX, 75216
Unique Key
1123427150
13-00606595
Service Request Number: 13-00606595 • Address: ROYAL LN & WEBB CHAPEL RD, DALLAS, 75229, DALLAS, TX • City Council District: 13
Service Request Number
13-00606595
Address
ROYAL LN & WEBB CHAPEL RD, DALLAS, 75229, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-12-24T17:12:03.000
Status
Closed
Created Date
2013-12-17T17:12:03.000
Update Date
2013-12-19T09:29:41.000
Closed Date
2013-12-19T09:29:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2468627.8593223300
Y Coordinate
7012468.4497501600
Unique Key
1110043763
14-00200254
Service Request Number: 14-00200254 • Address: 1922 S POLK ST, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00200254
Address
1922 S POLK ST, DALLAS, TX 75224
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Graffiti Traffic Signs - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-19T15:47:28.000
Status
Closed
Created Date
2014-05-30T15:47:28.000
Update Date
2014-06-05T13:48:03.000
Closed Date
2014-06-05T13:48:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2478959.8798649400
Y Coordinate
6951311.5206403100
Lat Long Location
1922 S POLK ST, DALLAS, TX, 75224
Unique Key
1123306882
14-00205468
Service Request Number: 14-00205468 • Address: 716 N PLYMOUTH RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00205468
Address
716 N PLYMOUTH RD, DALLAS, TX 75211
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-17T15:01:27.000
Status
Closed
Created Date
2014-06-03T15:01:27.000
Update Date
2014-06-06T06:45:46.000
Closed Date
2014-06-06T06:45:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2472155.5703676400
Y Coordinate
6960593.6653455200
Lat Long Location
716 N PLYMOUTH RD, DALLAS, TX, 75211
Unique Key
1123639380
14-00186220
Service Request Number: 14-00186220 • Address: 618 N RAVINIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00186220
Address
618 N RAVINIA DR, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-02T14:02:31.000
Status
Closed
Created Date
2014-05-21T14:02:31.000
Update Date
2014-05-24T08:27:51.000
Closed Date
2014-05-24T08:27:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2469585.5701001300
Y Coordinate
6959585.5649712300
Lat Long Location
618 N RAVINIA DR, DALLAS, TX, 75211
Unique Key
1122393865
13-00565919
Service Request Number: 13-00565919 • Address: N WASHINGTON AVE & GASTON AVE, DALLAS, 75246, DALLAS, TX • City Council District: 2
Service Request Number
13-00565919
Address
N WASHINGTON AVE & GASTON AVE, DALLAS, 75246, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-02-05T15:02:04.000
Status
Closed
Created Date
2013-11-11T15:02:04.000
Update Date
2014-09-10T08:52:38.000
Closed Date
2014-09-10T08:52:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2497248.9966975700
Y Coordinate
6975382.1793798100
Unique Key
1107436745
13-00606606
Service Request Number: 13-00606606 • Address: 7194 E R L THORNTON FWY, DALLAS, TX 75228 • City Council District: 7
Service Request Number
13-00606606
Address
7194 E R L THORNTON FWY, DALLAS, TX 75228
City Council District
7
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-01-02T17:26:20.000
Status
Closed
Created Date
2013-12-17T17:26:20.000
Update Date
2013-12-19T11:21:47.000
Closed Date
2013-12-19T11:21:47.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2515181.7117910200
Y Coordinate
6976660.3553794600
Lat Long Location
7194 E R L THORNTON FWY, DALLAS, TX, 75228
Unique Key
1110044458
14-00200306
Service Request Number: 14-00200306 • Address: 1855 EMPIRE CENTRAL, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00200306
Address
1855 EMPIRE CENTRAL, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-10-07T16:02:23.000
Status
Closed
Created Date
2014-05-30T16:02:23.000
Update Date
2014-10-30T15:32:22.000
Closed Date
2014-10-30T15:32:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2472668.3271818400
Y Coordinate
6987491.4541755600
Lat Long Location
1855 EMPIRE, DALLAS, TX, 75235
Unique Key
1123311758
14-00191155
Service Request Number: 14-00191155 • Address: 3800 W CAMP WISDOM RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
14-00191155
Address
3800 W CAMP WISDOM RD, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-03T12:15:48.000
Status
Closed
Created Date
2014-05-24T12:15:48.000
Update Date
2014-05-28T16:22:06.000
Closed Date
2014-05-28T16:22:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466478.9269291500
Y Coordinate
6927586.4230982300
Lat Long Location
3800 W CAMP WISDOM RD, DALLAS, TX, 75237
Unique Key
1122745120
13-00606598
Service Request Number: 13-00606598 • Address: N BECKLEY AVE & WOODALL RODGERS FWY, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
13-00606598
Address
N BECKLEY AVE & WOODALL RODGERS FWY, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-03-15T17:15:10.000
Status
Closed
Created Date
2013-12-17T17:15:10.000
Update Date
2014-02-18T10:05:20.000
Closed Date
2014-02-18T10:05:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483032.6500664600
Y Coordinate
6970346.3984969600
Unique Key
1110043946