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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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Showing 50 real records
14-00200295
Service Request Number: 14-00200295 • Address: 1030 N ZANG BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00200295
Address
1030 N ZANG BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-14T15:59:30.000
Status
Lien Hold
Created Date
2014-05-30T15:59:30.000
Update Date
2016-01-11T14:40:19.000
Closed Date
2016-01-11T14:40:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483831.1831343600
Y Coordinate
6961762.8498285900
Lat Long Location
1030 N ZANG BLVD, DALLAS, TX, 75208
Unique Key
1123311115
14-00192385
Service Request Number: 14-00192385 • Address: 2122 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00192385
Address
2122 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-30T08:18:05.000
Status
Closed
Created Date
2014-05-27T08:18:05.000
Update Date
2014-05-27T09:14:44.000
Closed Date
2014-05-27T09:14:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2492676.4716104900
Y Coordinate
6944088.2192232400
Lat Long Location
2122 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1122825311
14-00209132
Service Request Number: 14-00209132 • Address: 1903 N GARRETT AVE, DALLAS, TX 75206 • City Council District: 2
Service Request Number
14-00209132
Address
1903 N GARRETT AVE, DALLAS, TX 75206
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Limits - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-18T10:05:59.000
Status
Closed
Created Date
2014-06-05T10:05:59.000
Update Date
2014-10-17T09:33:23.000
Closed Date
2014-10-17T09:33:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2497978.8088741900
Y Coordinate
6981885.4059793800
Lat Long Location
1903 N GARRETT AVE, DALLAS, TX, 75206
Unique Key
1123852285
14-00196579
Service Request Number: 14-00196579 • Address: 761 E KIRNWOOD DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00196579
Address
761 E KIRNWOOD DR, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-18T16:59:23.000
Status
Closed
Created Date
2014-05-28T16:59:23.000
Update Date
2014-05-28T17:05:27.000
Closed Date
2014-05-28T17:05:27.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488029.1599363800
Y Coordinate
6924700.9231180500
Lat Long Location
761 E KIRNWOOD DR, DALLAS, TX, 75241
Unique Key
1123076277
13-00607123
Service Request Number: 13-00607123 • Address: RUGGED DR & W KIEST BLVD, DALLAS, 75224, DALLAS, TX • City Council District: 4
Service Request Number
13-00607123
Address
RUGGED DR & W KIEST BLVD, DALLAS, 75224, DALLAS, TX
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-12-19T09:49:01.000
Status
Closed
Created Date
2013-12-18T09:49:01.000
Update Date
2013-12-18T09:54:21.000
Closed Date
2013-12-18T09:54:20.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2476418.6656214900
Y Coordinate
6943725.1901647200
Unique Key
1110080785
14-00143532
Service Request Number: 14-00143532 • Address: 2700 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00143532
Address
2700 S HAMPTON RD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-05T07:09:32.000
Status
Closed
Created Date
2014-04-26T07:09:32.000
Update Date
2014-04-26T07:12:43.000
Closed Date
2014-04-26T07:12:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473801.1589411300
Y Coordinate
6948278.5844026400
Lat Long Location
2700 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1119798447
14-00143706
Service Request Number: 14-00143706 • Address: 325 W PAGE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00143706
Address
325 W PAGE AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-29T11:43:08.000
Status
Closed
Created Date
2014-04-26T11:43:08.000
Update Date
2014-04-26T18:44:45.000
Closed Date
2014-04-26T18:44:43.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2482886.3996396000
Y Coordinate
6956329.4293643300
Lat Long Location
325 W PAGE AVE, DALLAS, TX, 75208
Unique Key
1119809746
14-00192453
Service Request Number: 14-00192453 • Address: 208 W COMMERCE ST, DALLAS, TX 75208 • City Council District: 6
Service Request Number
14-00192453
Address
208 W COMMERCE ST, DALLAS, TX 75208
City Council District
6
Department
Risk Management Group
Service Request Type
Risk Management - RSK
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T08:38:03.000
Status
Closed
Created Date
2014-05-27T08:38:03.000
Update Date
2014-05-29T17:48:28.000
Closed Date
2014-05-29T17:48:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483258.5471914400
Y Coordinate
6968730.0421465400
Lat Long Location
208 W COMMERCE ST, DALLAS, TX, 75208
Unique Key
1122829367
13-00607114
Service Request Number: 13-00607114 • Address: N HARWOOD ST & CEDAR SPRINGS RD, DALLAS, 75201, DALLAS, TX • City Council District: 14
Service Request Number
13-00607114
Address
N HARWOOD ST & CEDAR SPRINGS RD, DALLAS, 75201, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-02-03T09:45:55.000
Status
Closed
Created Date
2013-12-18T09:45:55.000
Update Date
2014-01-21T08:16:25.000
Closed Date
2014-01-21T08:16:24.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2489341.0879797100
Y Coordinate
6974832.6474967100
Unique Key
1110080113
14-00191429
Service Request Number: 14-00191429 • Address: 3810 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00191429
Address
3810 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-27T18:49:08.000
Status
Closed
Created Date
2014-05-24T18:49:08.000
Update Date
2014-05-25T13:44:36.000
Closed Date
2014-05-25T13:44:35.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2486943.8515003900
Y Coordinate
6940938.3732647700
Lat Long Location
3810 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1122762361
14-00186108
Service Request Number: 14-00186108 • Address: 1045 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00186108
Address
1045 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-26T13:23:43.000
Status
Closed
Created Date
2014-05-21T13:23:43.000
Update Date
2014-05-22T08:01:41.000
Closed Date
2014-05-22T08:01:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2527181.1205392300
Y Coordinate
6953357.2835506400
Lat Long Location
1045 S BUCKNER BLVD, DALLAS, TX, 75217
Unique Key
1122388442
14-00192426
Service Request Number: 14-00192426 • Address: 1700 W 12TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00192426
Address
1700 W 12TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-28T08:32:37.000
Status
Closed
Created Date
2014-05-27T08:32:37.000
Update Date
2014-05-27T09:02:46.000
Closed Date
2014-05-27T08:51:00.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2476435.1282401100
Y Coordinate
6956603.0731277000
Lat Long Location
1700 W 12TH ST, DALLAS, TX, 75208
Unique Key
1122827771
14-00196518
Service Request Number: 14-00196518 • Address: 7014 SOUTH RIDGE DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
14-00196518
Address
7014 SOUTH RIDGE DR, DALLAS, TX 75214
City Council District
9
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-07-31T16:38:07.000
Status
Closed
Created Date
2014-05-28T16:38:07.000
Update Date
2014-06-18T09:09:47.000
Closed Date
2014-06-18T09:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2509453.4481971700
Y Coordinate
6989615.4033850500
Lat Long Location
7014 SOUTH RIDGE DR, DALLAS, TX, 75214
Unique Key
1123072610
14-00196614
Service Request Number: 14-00196614 • Address: 1131 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00196614
Address
1131 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-11T17:16:53.000
Status
Closed
Created Date
2014-05-28T17:16:53.000
Update Date
2014-05-29T10:09:32.000
Closed Date
2014-05-29T10:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2476047.9919774200
Y Coordinate
6954005.3451204400
Lat Long Location
1131 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1123078116
14-00200019
Service Request Number: 14-00200019 • Address: 1855 EMPIRE CENTRAL, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00200019
Address
1855 EMPIRE CENTRAL, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-10-07T14:38:08.000
Status
Closed
Created Date
2014-05-30T14:38:08.000
Update Date
2014-10-30T16:33:03.000
Closed Date
2014-10-30T16:33:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2472668.3271818400
Y Coordinate
6987491.4541755600
Lat Long Location
1855 EMPIRE, DALLAS, TX, 75235
Unique Key
1123293324
13-00606769
Service Request Number: 13-00606769 • Address: MILITARY PKWY & SAM HOUSTON RD, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
13-00606769
Address
MILITARY PKWY & SAM HOUSTON RD, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Department of Public Works
Service Request Type
Public Works - General Request - PBW
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-01-03T07:07:02.000
Status
Closed
Created Date
2013-12-18T07:07:02.000
Update Date
2013-12-18T09:09:18.000
Closed Date
2013-12-18T09:00:00.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Phone
X Coordinate
2537055.8260389300
Y Coordinate
6967465.3732958800
Unique Key
1110056787
14-00186355
Service Request Number: 14-00186355 • Address: 1302 S EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00186355
Address
1302 S EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-02T14:47:13.000
Status
Closed
Created Date
2014-05-21T14:47:13.000
Update Date
2014-05-24T08:47:35.000
Closed Date
2014-05-24T08:47:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2477610.5683491100
Y Coordinate
6953431.9182026100
Lat Long Location
1302 S EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1122401671
13-00607210
Service Request Number: 13-00607210 • Address: CARNEGIE DR & PEAVY RD, DALLAS, 75228, DALLAS, TX 75228 • City Council District: 9
Service Request Number
13-00607210
Address
CARNEGIE DR & PEAVY RD, DALLAS, 75228, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-01-27T10:25:50.000
Status
Closed
Created Date
2013-12-18T10:25:50.000
Update Date
2013-12-19T14:58:41.000
Closed Date
2013-12-19T14:58:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2524656.6101085400
Y Coordinate
6990452.5066577400
Unique Key
1110086568
14-00154865
Service Request Number: 14-00154865 • Address: 3700 N HAMPTON RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00154865
Address
3700 N HAMPTON RD, DALLAS, TX 75212
City Council District
6
Department
Police Department
Service Request Type
Homeless Encampment - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-02T15:34:39.000
Status
Closed
Created Date
2014-05-02T15:34:39.000
Update Date
2014-05-08T10:37:06.000
Closed Date
2014-05-08T10:37:05.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2473577.8244276500
Y Coordinate
6973270.7945912900
Lat Long Location
3700 N HAMPTON RD, DALLAS, TX, 75212
Unique Key
1120481107
13-00607196
Service Request Number: 13-00607196 • Address: 2300 S MERRIFIELD RD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
13-00607196
Address
2300 S MERRIFIELD RD, DALLAS, TX 75211
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-12-19T10:19:51.000
Status
Closed
Created Date
2013-12-18T10:19:51.000
Update Date
2013-12-18T10:19:52.000
Closed Date
2013-12-18T10:19:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Mass Entry
X Coordinate
2451038.3973693700
Y Coordinate
6949087.2196572300
Lat Long Location
2300 S MERRIFIELD RD, DALLAS, TX, 75211
Unique Key
1110085620
14-00209060
Service Request Number: 14-00209060 • Address: 4722 S LINDHURST AVE, DALLAS, TX 75229 • City Council District: 13
Service Request Number
14-00209060
Address
4722 S LINDHURST AVE, DALLAS, TX 75229
City Council District
13
Department
Code Compliance District Group
Service Request Type
Animal - Wildlife/Livestock- Routine - CCS
Ert Estimated Response Time
20
Overall Service Request Due Date
2014-07-18T09:51:14.000
Status
Closed
Created Date
2014-06-05T09:51:14.000
Update Date
2014-06-28T19:42:33.000
Closed Date
2014-06-28T19:42:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2481602.3841413400
Y Coordinate
7007715.3870156700
Lat Long Location
4722 S LINDHURST AVE, DALLAS, TX, 75229
Unique Key
1123848797
14-00186381
Service Request Number: 14-00186381 • Address: 2542 CREST RIDGE DR, DALLAS, TX • City Council District: 9
Service Request Number
14-00186381
Address
2542 CREST RIDGE DR, DALLAS, TX
City Council District
9
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-29T14:53:46.000
Status
Closed
Created Date
2014-05-21T14:53:46.000
Update Date
2014-05-23T13:25:24.000
Closed Date
2014-05-23T13:25:24.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2530134.4120892200
Y Coordinate
6989892.6662569000
Lat Long Location
2542 CREST RIDGE DR, DALLAS, TX
Unique Key
1122402846
13-00607180
Service Request Number: 13-00607180 • Address: W WHEATLAND RD & INDIAN RIDGE TRL, DALLAS, 75232, DALLAS, TX • City Council District: 8
Service Request Number
13-00607180
Address
W WHEATLAND RD & INDIAN RIDGE TRL, DALLAS, 75232, DALLAS, TX
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-12-19T10:11:00.000
Status
Closed
Created Date
2013-12-18T10:11:00.000
Update Date
2013-12-18T10:14:46.000
Closed Date
2013-12-18T10:14:45.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2476296.1416912000
Y Coordinate
6922515.9301767800
Unique Key
1110084398
14-00186371
Service Request Number: 14-00186371 • Address: 3227 W LEDBETTER DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00186371
Address
3227 W LEDBETTER DR, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Wildlife/Livestock- Routine - CCS
Ert Estimated Response Time
20
Overall Service Request Due Date
2014-07-03T14:50:50.000
Status
Closed
Created Date
2014-05-21T14:50:50.000
Update Date
2014-05-24T13:45:23.000
Closed Date
2014-05-24T13:45:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2468797.8244288600
Y Coordinate
6938349.0196641300
Lat Long Location
3227 W LEDBETTER DR, DALLAS, TX, 75233
Unique Key
1122402300
14-00205508
Service Request Number: 14-00205508 • Address: 419 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00205508
Address
419 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-16T15:14:41.000
Status
Closed
Created Date
2014-06-03T15:14:41.000
Update Date
2014-06-27T15:27:25.000
Closed Date
2014-06-27T15:27:24.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486265.0975788800
Y Coordinate
6961034.3255052900
Lat Long Location
419 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1123641623
13-00576859
Service Request Number: 13-00576859 • Address: 14 PASEO BONITA • Department: Code Compliance District Group
Service Request Number
13-00576859
Address
14 PASEO BONITA
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-12-27T14:21:55.000
Status
Closed
Created Date
2013-11-19T14:21:55.000
Update Date
2013-12-03T09:17:20.000
Closed Date
2013-12-03T09:17:18.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Proactive
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1108146635
14-00154992
Service Request Number: 14-00154992 • Address: 718 N BEACON ST, DALLAS, TX 75214 • City Council District: 14
Service Request Number
14-00154992
Address
718 N BEACON ST, DALLAS, TX 75214
City Council District
14
Department
Sustainable Development and Construction Dept.
Service Request Type
Historic/Conservation District Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-29T16:15:28.000
Status
Closed
Created Date
2014-05-02T16:15:28.000
Update Date
2014-06-10T15:46:16.000
Closed Date
2014-06-10T15:46:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2502834.1988718900
Y Coordinate
6980261.8878908200
Lat Long Location
718 N BEACON ST, DALLAS, TX, 75214
Unique Key
1120488525
14-00143749
Service Request Number: 14-00143749 • Address: 1900 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00143749
Address
1900 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-05T12:42:34.000
Status
Closed
Created Date
2014-04-26T12:42:34.000
Update Date
2014-04-26T12:44:46.000
Closed Date
2014-04-26T12:44:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475556.9333433400
Y Coordinate
6948922.1122098600
Lat Long Location
1900 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1119812481
14-00191319
Service Request Number: 14-00191319 • Address: 1900 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00191319
Address
1900 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-03T15:08:10.000
Status
Closed
Created Date
2014-05-24T15:08:10.000
Update Date
2014-05-26T05:52:55.000
Closed Date
2014-05-26T05:52:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468454.1944842500
Y Coordinate
6950715.8069113600
Lat Long Location
1900 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1122755858
14-00191286
Service Request Number: 14-00191286 • Address: 2000 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00191286
Address
2000 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-03T14:46:34.000
Status
Closed
Created Date
2014-05-24T14:46:34.000
Update Date
2014-05-26T05:44:15.000
Closed Date
2014-05-26T05:44:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468456.6368404800
Y Coordinate
6950375.7345689400
Lat Long Location
2000 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1122753942
14-00191322
Service Request Number: 14-00191322 • Address: 600 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00191322
Address
600 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-03T15:09:34.000
Status
Closed
Created Date
2014-05-24T15:09:34.000
Update Date
2014-05-26T05:55:24.000
Closed Date
2014-05-26T05:55:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468398.7107856100
Y Coordinate
6956101.4076418000
Lat Long Location
600 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1122756041
14-00196514
Service Request Number: 14-00196514 • Address: 7008 SOUTH RIDGE DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
14-00196514
Address
7008 SOUTH RIDGE DR, DALLAS, TX 75214
City Council District
9
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-07-31T16:36:59.000
Status
Closed
Created Date
2014-05-28T16:36:59.000
Update Date
2014-06-18T09:07:19.000
Closed Date
2014-06-18T09:07:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2509421.1568113600
Y Coordinate
6989609.5695303700
Lat Long Location
7008 SOUTH RIDGE DR, DALLAS, TX, 75214
Unique Key
1123072355
14-00192436
Service Request Number: 14-00192436 • Address: 6400 W RED BIRD LN, DALLAS, TX 75236 • City Council District: 3
Service Request Number
14-00192436
Address
6400 W RED BIRD LN, DALLAS, TX 75236
City Council District
3
Department
FIRE - Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-10T08:35:19.000
Status
Closed
Created Date
2014-05-27T08:35:19.000
Update Date
2014-05-27T08:37:43.000
Closed Date
2014-05-27T08:37:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2451687.7733820300
Y Coordinate
6932645.2575281200
Lat Long Location
6400 W RED BIRD LN, DALLAS, TX, 75236
Unique Key
1122828375
13-00528694
Service Request Number: 13-00528694 • Address: N RIVERFRONT BLVD & JUSTICE CENTER, DALLAS, 75207, DALLAS, TX • City Council District: 6
Service Request Number
13-00528694
Address
N RIVERFRONT BLVD & JUSTICE CENTER, DALLAS, 75207, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-07T09:17:21.000
Status
Closed
Created Date
2013-10-15T09:17:21.000
Update Date
2013-10-25T15:35:10.000
Closed Date
2013-10-25T15:35:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486800.9425210300
Y Coordinate
6970480.2164928200
Unique Key
1104949615
14-00186312
Service Request Number: 14-00186312 • Address: 1209 W SANER AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00186312
Address
1209 W SANER AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-02T14:32:15.000
Status
Closed
Created Date
2014-05-21T14:32:15.000
Update Date
2014-05-27T08:34:30.000
Closed Date
2014-05-27T08:34:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478579.7750819900
Y Coordinate
6946384.0261862700
Lat Long Location
1209 W SANER AVE, DALLAS, TX, 75224
Unique Key
1122399101
14-00156721
Service Request Number: 14-00156721 • Address: 3600 W DAVIS ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00156721
Address
3600 W DAVIS ST, DALLAS, TX 75211
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-27T08:44:06.000
Status
Closed
Created Date
2014-05-05T08:44:06.000
Update Date
2014-05-27T10:42:12.000
Closed Date
2014-05-27T10:42:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2467042.0039932900
Y Coordinate
6959458.5573869800
Lat Long Location
3600 W DAVIS ST, DALLAS, TX, 75211
Unique Key
1120593997
14-00154905
Service Request Number: 14-00154905 • Address: 1234 S MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00154905
Address
1234 S MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-05T15:46:23.000
Status
Closed
Created Date
2014-05-02T15:46:23.000
Update Date
2014-05-02T17:56:35.000
Closed Date
2014-05-02T17:56:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Police/Fire Dispatch
X Coordinate
2474537.7186629200
Y Coordinate
6953461.8818502700
Lat Long Location
1234 S MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1120483446
13-00607223
Service Request Number: 13-00607223 • Address: GARRISON ST & MARJORIE AVE, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
13-00607223
Address
GARRISON ST & MARJORIE AVE, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Hand Bills/Fliers Complaint - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-25T10:31:10.000
Status
Closed
Created Date
2013-12-18T10:31:10.000
Update Date
2014-01-27T11:53:24.000
Closed Date
2014-01-27T11:53:23.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2496973.7385468800
Y Coordinate
6940412.0122093800
Unique Key
1110087598
14-00191324
Service Request Number: 14-00191324 • Address: 1000 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00191324
Address
1000 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-03T15:10:44.000
Status
Closed
Created Date
2014-05-24T15:10:44.000
Update Date
2014-05-26T06:00:34.000
Closed Date
2014-05-26T06:00:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468405.9134578500
Y Coordinate
6954647.2663177000
Lat Long Location
1000 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1122756149
13-00607329
Service Request Number: 13-00607329 • Address: VICTOR ST & N GLASGOW DR, DALLAS, 75214, DALLAS, TX • City Council District: 14
Service Request Number
13-00607329
Address
VICTOR ST & N GLASGOW DR, DALLAS, 75214, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-03-12T11:12:46.000
Status
Closed
Created Date
2013-12-18T11:12:46.000
Update Date
2014-01-22T10:40:24.000
Closed Date
2014-01-22T10:40:23.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2505210.1835483800
Y Coordinate
6980953.2583289400
Unique Key
1110093598
14-00176144
Service Request Number: 14-00176144 • Address: 4200 RUGGED DR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00176144
Address
4200 RUGGED DR, DALLAS, TX 75224
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-23T10:19:14.000
Status
Closed
Created Date
2014-05-15T10:19:14.000
Update Date
2014-05-22T15:39:33.000
Closed Date
2014-05-22T15:39:31.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2475419.7413573300
Y Coordinate
6938638.9507696800
Lat Long Location
4200 RUGGED DR, DALLAS, TX, 75224
Unique Key
1121764561
14-00191409
Service Request Number: 14-00191409 • Address: 6162 ANNAPOLIS LN, DALLAS, TX • City Council District: 9
Service Request Number
14-00191409
Address
6162 ANNAPOLIS LN, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-07-30T18:09:15.000
Status
Closed
Created Date
2014-05-24T18:09:15.000
Update Date
2014-07-10T08:51:49.000
Closed Date
2014-07-10T08:51:49.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2503212.4401756600
Y Coordinate
6995114.6563338900
Lat Long Location
6162 ANNAPOLIS LN, DALLAS, TX
Unique Key
1122761097
14-00124448
Service Request Number: 14-00124448 • Address: 2300 W WHEATLAND RD, DALLAS, TX 75232 • City Council District: 8
Service Request Number
14-00124448
Address
2300 W WHEATLAND RD, DALLAS, TX 75232
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-04-19T20:01:29.000
Status
Closed
Created Date
2014-04-14T20:01:29.000
Update Date
2014-04-15T16:01:40.000
Closed Date
2014-04-15T16:01:39.000
Outcome
ACKNOWLEDGE RECEIPT*
Priority
Standard
Method Received Description
Phone
X Coordinate
2474702.9960595600
Y Coordinate
6922462.1731439500
Lat Long Location
2300 W WHEATLAND RD, DALLAS, TX, 75232
Unique Key
1118649631
14-00202030
Service Request Number: 14-00202030 • Address: 1370 E PENTAGON PKWY, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00202030
Address
1370 E PENTAGON PKWY, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-15T08:27:02.000
Status
Closed
Created Date
2014-06-02T08:27:02.000
Update Date
2014-07-08T15:33:24.000
Closed Date
2014-07-08T15:33:24.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490867.5476537900
Y Coordinate
6935918.9822096500
Lat Long Location
1370 E PENTAGON PKWY, DALLAS, TX, 75216
Unique Key
1123426260
14-00205565
Service Request Number: 14-00205565 • Address: 501 S PEAK ST, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00205565
Address
501 S PEAK ST, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-16T15:31:22.000
Status
Lien Hold
Created Date
2014-06-03T15:31:22.000
Update Date
2015-09-10T08:03:20.000
Closed Date
2015-04-30T15:44:01.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2500986.7129149600
Y Coordinate
6974118.3714837600
Lat Long Location
501 S PEAK ST, DALLAS, TX, 75223
Unique Key
1123644910
14-00186403
Service Request Number: 14-00186403 • Address: 2018 NEAL ST, DALLAS, TX • City Council District: 6
Service Request Number
14-00186403
Address
2018 NEAL ST, DALLAS, TX
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-27T15:00:13.000
Status
Closed
Created Date
2014-05-21T15:00:13.000
Update Date
2014-05-22T12:14:38.000
Closed Date
2014-05-22T12:14:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2477091.5390480800
Y Coordinate
6967504.4842286200
Lat Long Location
2018 NEAL ST, DALLAS, TX
Unique Key
1122404024
14-00173597
Service Request Number: 14-00173597 • Address: 5319 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00173597
Address
5319 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Sanitation Misc. - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-24T08:44:14.000
Status
Closed
Created Date
2014-05-14T08:44:14.000
Update Date
2014-05-14T10:51:01.000
Closed Date
2014-05-14T10:50:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484153.8369315300
Y Coordinate
6994470.6432240500
Lat Long Location
5319 W UNIVERSITY BLVD, DALLAS, TX, 75209
Unique Key
1121608077
14-00196539
Service Request Number: 14-00196539 • Address: 5900 W DAVIS ST, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00196539
Address
5900 W DAVIS ST, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-06T16:44:20.000
Status
Closed
Created Date
2014-05-28T16:44:20.000
Update Date
2014-05-28T16:58:03.000
Closed Date
2014-05-28T16:58:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2454050.5249609800
Y Coordinate
6959280.1347312700
Lat Long Location
5900 W DAVIS ST, DALLAS, TX, 75211
Unique Key
1123073844
13-00607001
Service Request Number: 13-00607001 • Address: MILITARY PKWY & SAM HOUSTON RD, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
13-00607001
Address
MILITARY PKWY & SAM HOUSTON RD, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Department of Public Works
Service Request Type
Paving - Neighborhood Street - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-01-03T09:07:31.000
Status
Closed
Created Date
2013-12-18T09:07:31.000
Update Date
2013-12-19T14:04:33.000
Closed Date
2013-12-19T14:04:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2537055.8260389300
Y Coordinate
6967465.3732958800
Unique Key
1110072354
14-00154935
Service Request Number: 14-00154935 • Address: 815 E 5TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00154935
Address
815 E 5TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-16T15:54:32.000
Status
Closed
Created Date
2014-05-02T15:54:32.000
Update Date
2014-06-04T08:35:34.000
Closed Date
2014-06-04T08:35:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487405.3389464800
Y Coordinate
6961740.3853480000
Lat Long Location
815 E 5TH ST, DALLAS, TX, 75203
Unique Key
1120485066
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