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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00189968
Service Request Number: 14-00189968 • Address: 2400 W KIEST BLVD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00189968
Address
2400 W KIEST BLVD, DALLAS, TX 75233
City Council District
3
Department
Department of Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-13T12:17:59.000
Status
Closed
Created Date
2014-05-23T12:17:59.000
Update Date
2015-05-27T08:42:17.000
Closed Date
2015-05-27T08:42:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473781.5037748900
Y Coordinate
6943608.1957095900
Lat Long Location
2400 W KIEST BLVD, DALLAS, TX, 75233
Unique Key
1122650726
13-00562518
Service Request Number: 13-00562518 • Address: DUNCANVILLE RD & W KIEST BLVD, DALLAS, 75236, DALLAS, TX • City Council District: 3
Service Request Number
13-00562518
Address
DUNCANVILLE RD & W KIEST BLVD, DALLAS, 75236, DALLAS, TX
City Council District
3
Department
Department of Public Works
Service Request Type
Railroad Crossing Repair - PBW
Ert Estimated Response Time
7
Overall Service Request Due Date
2013-11-22T09:02:34.000
Status
Closed
Created Date
2013-11-08T09:02:34.000
Update Date
2013-11-19T16:15:22.000
Closed Date
2013-11-19T16:15:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2457921.8801002800
Y Coordinate
6943401.9209545500
Unique Key
1107209838
14-00202248
Service Request Number: 14-00202248 • Address: 1370 E PENTAGON PKWY, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00202248
Address
1370 E PENTAGON PKWY, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-15T09:15:13.000
Status
Closed
Created Date
2014-06-02T09:15:13.000
Update Date
2014-07-08T15:37:31.000
Closed Date
2014-07-08T15:37:31.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490867.5476537900
Y Coordinate
6935918.9822096500
Lat Long Location
1370 E PENTAGON PKWY, DALLAS, TX, 75216
Unique Key
1123439265
13-00602749
Service Request Number: 13-00602749 • Address: HIDDEN CREEK DR & DICKERSON ST, DALLAS, 75252, DALLAS, TX • City Council District: 12
Service Request Number
13-00602749
Address
HIDDEN CREEK DR & DICKERSON ST, DALLAS, 75252, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Traffic - Road Hump Request - STS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-12-28T15:04:20.000
Status
Closed
Created Date
2013-12-13T15:04:20.000
Update Date
2013-12-18T16:18:13.000
Closed Date
2013-12-18T16:18:12.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2497289.5684302500
Y Coordinate
7048287.3696218500
Unique Key
1109794048
14-00120097
Service Request Number: 14-00120097 • Address: 8700 S POLK ST, DALLAS, TX 75232 • City Council District: 8
Service Request Number
14-00120097
Address
8700 S POLK ST, DALLAS, TX 75232
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-19T09:46:17.000
Status
Closed
Created Date
2014-04-11T09:46:17.000
Update Date
2014-04-14T08:04:50.000
Closed Date
2014-04-14T08:04:48.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2479449.5439604200
Y Coordinate
6921057.4915198400
Lat Long Location
8700 S POLK ST, DALLAS, TX, 75232
Unique Key
1118385488
13-00602702
Service Request Number: 13-00602702 • Address: FIELDCREST DR & SPRING BRANCH DR, DALLAS, 75238, DALLAS, TX • City Council District: 10
Service Request Number
13-00602702
Address
FIELDCREST DR & SPRING BRANCH DR, DALLAS, 75238, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-01-27T14:28:08.000
Status
Closed
Created Date
2013-12-13T14:28:08.000
Update Date
2013-12-30T11:55:46.000
Closed Date
2013-12-27T11:55:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2514052.0704762000
Y Coordinate
7006670.8738557400
Unique Key
1109790276
14-00124669
Service Request Number: 14-00124669 • Address: 423 AVENUE F, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00124669
Address
423 AVENUE F, DALLAS, TX 75203
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-05-05T08:05:47.000
Status
Closed
Created Date
2014-04-15T08:05:47.000
Update Date
2014-04-22T13:04:32.000
Closed Date
2014-04-22T13:04:32.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2493092.1903302200
Y Coordinate
6957939.9152115100
Lat Long Location
423 AVENUE, DALLAS, TX, 75203
Unique Key
1118664517
14-00162822
Service Request Number: 14-00162822 • Address: 3590 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00162822
Address
3590 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-08T20:20:04.000
Status
Closed
Created Date
2014-05-07T20:20:04.000
Update Date
2014-05-08T12:27:41.000
Closed Date
2014-05-08T12:27:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2504798.0286052200
Y Coordinate
6942830.1183868800
Lat Long Location
3590 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1120957973
14-00184615
Service Request Number: 14-00184615 • Address: 1300 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
14-00184615
Address
1300 E LEDBETTER DR, DALLAS, TX 75216
City Council District
3
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-02T16:16:16.000
Status
Closed
Created Date
2014-05-20T16:16:16.000
Update Date
2014-06-09T13:17:28.000
Closed Date
2014-06-09T13:17:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490630.9155442200
Y Coordinate
6935511.8924233400
Lat Long Location
1300 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1122287364
14-00191408
Service Request Number: 14-00191408 • Address: 700 E 10TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00191408
Address
700 E 10TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Garage Sale Apts - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-05T18:06:47.000
Status
Closed
Created Date
2014-05-24T18:06:47.000
Update Date
2014-05-24T18:17:05.000
Closed Date
2014-05-24T18:17:05.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486772.9964476100
Y Coordinate
6959310.3754885200
Lat Long Location
700 E 10TH ST, DALLAS, TX, 75203
Unique Key
1122761052
13-00524361
Service Request Number: 13-00524361 • Address: HILLCREST RD & CAMPBELL RD, DALLAS, 75248, DALLAS, TX • City Council District: 12
Service Request Number
13-00524361
Address
HILLCREST RD & CAMPBELL RD, DALLAS, 75248, DALLAS, TX
City Council District
12
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-10-17T16:57:29.000
Status
Closed
Created Date
2013-10-10T16:57:29.000
Update Date
2013-11-09T16:49:09.000
Closed Date
2013-11-09T16:49:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494128.9642916500
Y Coordinate
7043497.4818617600
Unique Key
1104637432
14-00191432
Service Request Number: 14-00191432 • Address: 1000 E CLARENDON DR, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00191432
Address
1000 E CLARENDON DR, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-03T18:54:55.000
Status
Closed
Created Date
2014-05-24T18:54:55.000
Update Date
2014-05-24T18:58:10.000
Closed Date
2014-05-24T18:58:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488154.4126369900
Y Coordinate
6957806.6146333600
Lat Long Location
1000 E CLARENDON DR, DALLAS, TX, 75203
Unique Key
1122762566
14-00162787
Service Request Number: 14-00162787 • Address: 1511 N CLINTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00162787
Address
1511 N CLINTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-19T19:28:29.000
Status
Closed
Created Date
2014-05-07T19:28:29.000
Update Date
2014-06-20T15:42:09.000
Closed Date
2014-06-20T15:42:09.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478369.1174236400
Y Coordinate
6964851.4910208300
Lat Long Location
1511 N CLINTON AVE, DALLAS, TX, 75208
Unique Key
1120952610
14-00183255
Service Request Number: 14-00183255 • Address: 1030 N WINNETKA AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00183255
Address
1030 N WINNETKA AVE, DALLAS, TX 75208
City Council District
1
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-04T09:45:41.000
Status
Closed
Created Date
2014-05-20T09:45:41.000
Update Date
2014-06-06T08:12:33.000
Closed Date
2014-06-06T08:12:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2478722.4262742500
Y Coordinate
6962002.3678664800
Lat Long Location
1030 N WINNETKA AVE, DALLAS, TX, 75208
Unique Key
1122209384
14-00191478
Service Request Number: 14-00191478 • Address: 932 W 8TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00191478
Address
932 W 8TH ST, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-08T22:12:34.000
Status
Closed
Created Date
2014-05-24T22:12:34.000
Update Date
2014-05-29T07:15:54.000
Closed Date
2014-05-29T07:15:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479378.9775866100
Y Coordinate
6959123.7541217600
Lat Long Location
932 W 8TH ST, DALLAS, TX, 75208
Unique Key
1122766109
14-00124600
Service Request Number: 14-00124600 • Address: 2829 N BECKLEY AVE, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00124600
Address
2829 N BECKLEY AVE, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-20T07:34:08.000
Status
Closed
Created Date
2014-04-15T07:34:08.000
Update Date
2014-04-15T07:36:33.000
Closed Date
2014-04-15T07:36:32.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483395.5315321500
Y Coordinate
6969782.4491590500
Lat Long Location
2829 N BECKLEY AVE, DALLAS, TX, 75212
Unique Key
1118659925
13-00602680
Service Request Number: 13-00602680 • Address: METRIC DR & FOREST LN, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
13-00602680
Address
METRIC DR & FOREST LN, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-03-02T14:09:06.000
Status
Closed
Created Date
2013-12-13T14:09:06.000
Update Date
2016-02-05T12:23:10.000
Closed Date
2016-02-05T12:23:09.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Phone
X Coordinate
2520076.0394647800
Y Coordinate
7018361.7456855900
Unique Key
1109788444
14-00120105
Service Request Number: 14-00120105 • Address: 2204 S POLK ST, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00120105
Address
2204 S POLK ST, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Unsanitary Conditions - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-11T09:47:06.000
Status
Closed
Created Date
2014-04-11T09:47:06.000
Update Date
2014-05-01T17:34:10.000
Closed Date
2014-05-01T17:34:09.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2478974.2392565600
Y Coordinate
6950425.3964271100
Lat Long Location
2204 S POLK ST, DALLAS, TX, 75224
Unique Key
1118385910
14-00200469
Service Request Number: 14-00200469 • Address: 553 S ERVAY ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
14-00200469
Address
553 S ERVAY ST, DALLAS, TX 75201
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-24T16:51:53.000
Status
Closed
Created Date
2014-05-30T16:51:53.000
Update Date
2014-06-06T07:50:21.000
Closed Date
2014-06-03T07:49:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2492145.7345483900
Y Coordinate
6970015.2778800900
Lat Long Location
553 S ERVAY ST, DALLAS, TX, 75201
Unique Key
1123322177
14-00191490
Service Request Number: 14-00191490 • Address: 1507 S AKARD ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
14-00191490
Address
1507 S AKARD ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Noisy - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-05T23:45:12.000
Status
Closed
Created Date
2014-05-24T23:45:12.000
Update Date
2014-05-27T13:17:42.000
Closed Date
2014-05-27T13:17:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2493446.5348085900
Y Coordinate
6967233.5296966000
Lat Long Location
1507 S AKARD ST, DALLAS, TX, 75215
Unique Key
1122766879
14-00200464
Service Request Number: 14-00200464 • Address: 1131 N EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00200464
Address
1131 N EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-14T16:48:19.000
Status
Closed
Created Date
2014-05-30T16:48:19.000
Update Date
2014-06-07T08:47:35.000
Closed Date
2014-06-07T08:47:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477915.6679712100
Y Coordinate
6962720.3672283500
Lat Long Location
1131 N EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1123321704
14-00196443
Service Request Number: 14-00196443 • Address: 306 N JESTER AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00196443
Address
306 N JESTER AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-06-04T16:19:47.000
Status
Closed
Created Date
2014-05-28T16:19:47.000
Update Date
2014-05-28T16:23:48.000
Closed Date
2014-05-28T16:23:48.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468785.6176286200
Y Coordinate
6958705.1702677200
Lat Long Location
306 N JESTER AVE, DALLAS, TX, 75211
Unique Key
1123067646
14-00196694
Service Request Number: 14-00196694 • Address: 2546 ARROW RD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00196694
Address
2546 ARROW RD, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-06-04T18:47:14.000
Status
Closed
Created Date
2014-05-28T18:47:14.000
Update Date
2014-06-06T14:12:39.000
Closed Date
2014-06-06T14:12:39.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2494781.1480324400
Y Coordinate
6952970.5130661300
Lat Long Location
2546 ARROW RD, DALLAS, TX, 75203
Unique Key
1123082164
14-00154944
Service Request Number: 14-00154944 • Address: 3600 W DAVIS ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00154944
Address
3600 W DAVIS ST, DALLAS, TX 75211
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic - General Request - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-05-22T15:56:44.000
Status
Closed
Created Date
2014-05-02T15:56:44.000
Update Date
2014-05-05T08:48:05.000
Closed Date
2014-05-05T08:45:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2467042.0041382200
Y Coordinate
6959458.5577393200
Lat Long Location
3600 W DAVIS ST, DALLAS, TX, 75211
Unique Key
1120485621
14-00124667
Service Request Number: 14-00124667 • Address: 4300 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00124667
Address
4300 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-22T08:05:20.000
Status
Closed
Created Date
2014-04-15T08:05:20.000
Update Date
2014-04-15T08:26:56.000
Closed Date
2014-04-15T08:26:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463682.7833012400
Y Coordinate
6948784.8252309500
Lat Long Location
4300 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1118664337
14-00191391
Service Request Number: 14-00191391 • Address: 10610 LAKEMERE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
14-00191391
Address
10610 LAKEMERE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-05T16:38:23.000
Status
Closed
Created Date
2014-05-24T16:38:23.000
Update Date
2014-05-29T11:46:05.000
Closed Date
2014-05-29T11:46:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2520173.4755817300
Y Coordinate
7005975.5471220200
Lat Long Location
10610 LAKEMERE DR, DALLAS, TX, 75238
Unique Key
1122760039
14-00183384
Service Request Number: 14-00183384 • Address: 6306 S LANCASTER RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00183384
Address
6306 S LANCASTER RD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-02T10:09:49.000
Status
Closed
Created Date
2014-05-20T10:09:49.000
Update Date
2014-05-20T10:12:50.000
Closed Date
2014-05-20T10:12:50.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496876.7060838500
Y Coordinate
6930801.0487545700
Lat Long Location
6306 S LANCASTER RD, DALLAS, TX, 75241
Unique Key
1122217040
14-00149554
Service Request Number: 14-00149554 • Address: 1118 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00149554
Address
1118 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-12T09:43:32.000
Status
Closed
Created Date
2014-04-30T09:43:32.000
Update Date
2014-05-14T10:35:05.000
Closed Date
2014-05-14T10:35:04.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478737.8029223100
Y Coordinate
6949013.9346250900
Lat Long Location
1118 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1120170493
14-00191334
Service Request Number: 14-00191334 • Address: 230 W YARMOUTH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00191334
Address
230 W YARMOUTH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-06-03T15:20:48.000
Status
Closed
Created Date
2014-05-24T15:20:48.000
Update Date
2014-05-25T13:06:02.000
Closed Date
2014-05-24T13:05:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483435.3356628200
Y Coordinate
6955230.4595841800
Lat Long Location
230 W YARMOUTH ST, DALLAS, TX, 75208
Unique Key
1122756744
14-00194999
Service Request Number: 14-00194999 • Address: 1304 S HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00194999
Address
1304 S HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-06-04T09:06:15.000
Status
Closed
Created Date
2014-05-28T09:06:15.000
Update Date
2014-05-28T09:11:34.000
Closed Date
2014-05-28T09:11:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473742.5776342900
Y Coordinate
6953102.7796704300
Lat Long Location
1304 S HAMPTON RD, DALLAS, TX, 75208
Unique Key
1122983763
14-00194977
Service Request Number: 14-00194977 • Address: 2534 WEDGLEA DR, DALLAS, TX • City Council District: 1
Service Request Number
14-00194977
Address
2534 WEDGLEA DR, DALLAS, TX
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-11T09:01:12.000
Status
Closed
Created Date
2014-05-28T09:01:12.000
Update Date
2014-05-30T07:13:35.000
Closed Date
2014-05-30T07:13:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2472453.5348100800
Y Coordinate
6961899.9506134200
Lat Long Location
2534 WEDGLEA DR, DALLAS, TX
Unique Key
1122982331
14-00120200
Service Request Number: 14-00120200 • Address: 2107 N HENDERSON AVE, DALLAS, TX 75206 • City Council District: 2
Service Request Number
14-00120200
Address
2107 N HENDERSON AVE, DALLAS, TX 75206
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-16T10:07:58.000
Status
Closed
Created Date
2014-04-11T10:07:58.000
Update Date
2014-04-11T10:10:04.000
Closed Date
2014-04-11T10:10:03.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498057.6173314600
Y Coordinate
6982969.5073484900
Lat Long Location
2107 N HENDERSON AVE, DALLAS, TX, 75206
Unique Key
1118391039
13-00602872
Service Request Number: 13-00602872 • Address: TANGIERS DR & HARTSDALE DR, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
13-00602872
Address
TANGIERS DR & HARTSDALE DR, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-12-30T16:10:26.000
Status
Closed
Created Date
2013-12-13T16:10:26.000
Update Date
2013-12-31T16:16:44.000
Closed Date
2013-12-31T16:16:43.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2469891.9521784300
Y Coordinate
6963865.2278448900
Unique Key
1109802509
13-00602980
Service Request Number: 13-00602980 • Address: S R L THORNTON FWY & S MARSALIS AVE, DALLAS, 75203, DALLAS, TX • City Council District: 4
Service Request Number
13-00602980
Address
S R L THORNTON FWY & S MARSALIS AVE, DALLAS, 75203, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic - General Request - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-28T17:02:48.000
Status
Closed
Created Date
2013-12-13T17:02:48.000
Update Date
2013-12-16T09:26:46.000
Closed Date
2013-12-16T09:26:43.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2486324.3342759400
Y Coordinate
6957619.5008943200
Unique Key
1109808638
13-00602752
Service Request Number: 13-00602752 • Address: LINFIELD RD & BONNIE VIEW RD, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
13-00602752
Address
LINFIELD RD & BONNIE VIEW RD, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-12-16T15:07:08.000
Status
Closed
Created Date
2013-12-13T15:07:08.000
Update Date
2013-12-14T14:03:37.000
Closed Date
2013-12-14T14:03:34.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2499395.4468740000
Y Coordinate
6944482.6785212400
Unique Key
1109794259
13-00552157
Service Request Number: 13-00552157 • Address: 800 N WALTON WALKER BLVD, DALLAS, TX 75211 • City Council District: 6
Service Request Number
13-00552157
Address
800 N WALTON WALKER BLVD, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-03T12:30:55.000
Status
Closed
Created Date
2013-10-31T12:30:55.000
Update Date
2013-10-31T17:20:02.000
Closed Date
2013-10-31T17:19:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2454729.0885850400
Y Coordinate
6959978.5617122300
Lat Long Location
800 N WALTON WALKER BLVD, DALLAS, TX, 75211
Unique Key
1106524912
14-00191386
Service Request Number: 14-00191386 • Address: 1516 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00191386
Address
1516 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-27T16:28:58.000
Status
Closed
Created Date
2014-05-24T16:28:58.000
Update Date
2014-05-24T17:57:17.000
Closed Date
2014-05-24T17:57:00.000
Outcome
Resolved - Through Citizen Action
Priority
Urgent
Method Received Description
Phone
X Coordinate
2468440.8312595400
Y Coordinate
6951920.4536206500
Lat Long Location
1516 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1122759770
14-00124654
Service Request Number: 14-00124654 • Address: 2400 S BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00124654
Address
2400 S BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-22T07:58:00.000
Status
Closed
Created Date
2014-04-15T07:58:00.000
Update Date
2014-04-15T08:02:36.000
Closed Date
2014-04-15T08:02:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469077.5272311700
Y Coordinate
6949410.9678478400
Lat Long Location
2400 S BARNETT AVE, DALLAS, TX, 75211
Unique Key
1118663412
14-00191332
Service Request Number: 14-00191332 • Address: 900 S ZANG BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00191332
Address
900 S ZANG BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-03T15:17:53.000
Status
Closed
Created Date
2014-05-24T15:17:53.000
Update Date
2014-05-25T11:46:14.000
Closed Date
2014-05-24T11:46:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483683.7102840300
Y Coordinate
6955251.3210854900
Lat Long Location
900 S ZANG BLVD, DALLAS, TX, 75208
Unique Key
1122756613
14-00176122
Service Request Number: 14-00176122 • Address: 2906 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00176122
Address
2906 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-09-23T10:14:05.000
Status
Closed
Created Date
2014-05-15T10:14:05.000
Update Date
2014-06-08T20:21:19.000
Closed Date
2014-06-08T20:21:18.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2470334.7260195800
Y Coordinate
6957843.5791109400
Lat Long Location
2906 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1121762862
13-00602984
Service Request Number: 13-00602984 • Address: ABRAMS RD & FAIR OAKS AVE, DALLAS, 75231, DALLAS, TX • City Council District: 10
Service Request Number
13-00602984
Address
ABRAMS RD & FAIR OAKS AVE, DALLAS, 75231, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-12-23T17:08:23.000
Status
Closed
Created Date
2013-12-13T17:08:23.000
Update Date
2013-12-16T09:37:13.000
Closed Date
2013-12-16T09:37:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2508261.9648883700
Y Coordinate
7009828.9249363200
Unique Key
1109809032
14-00189962
Service Request Number: 14-00189962 • Address: 427 N OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00189962
Address
427 N OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-04T12:15:44.000
Status
Closed
Created Date
2014-05-23T12:15:44.000
Update Date
2014-05-29T08:13:52.000
Closed Date
2014-05-29T08:13:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474891.1925942800
Y Coordinate
6959013.0284908900
Lat Long Location
427 N OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1122650168
14-00200511
Service Request Number: 14-00200511 • Address: 237 E LAURELAND RD, DALLAS, TX 75241 • City Council District: 4
Service Request Number
14-00200511
Address
237 E LAURELAND RD, DALLAS, TX 75241
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-14T17:24:07.000
Status
Closed
Created Date
2014-05-30T17:24:07.000
Update Date
2014-06-06T09:18:56.000
Closed Date
2014-06-06T09:18:56.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2485139.8973903600
Y Coordinate
6932675.8826496800
Lat Long Location
237 E LAURELAND RD, DALLAS, TX, 75241
Unique Key
1123325307
14-00196726
Service Request Number: 14-00196726 • Address: 111 N WINNETKA AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00196726
Address
111 N WINNETKA AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-29T20:21:00.000
Status
Closed
Created Date
2014-05-28T20:21:00.000
Update Date
2014-05-29T10:30:38.000
Closed Date
2014-05-29T09:49:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2478316.3009170300
Y Coordinate
6958109.6406089000
Lat Long Location
111 N WINNETKA AVE, DALLAS, TX, 75208
Unique Key
1123084254
14-00173561
Service Request Number: 14-00173561 • Address: 100 N MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00173561
Address
100 N MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
Chronic Traffic Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-29T08:35:22.000
Status
Closed
Created Date
2014-05-14T08:35:22.000
Update Date
2014-05-28T10:33:13.000
Closed Date
2014-05-28T10:33:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2476837.1286793000
Y Coordinate
6958036.3798241600
Lat Long Location
100 N MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1121605677
14-00189982
Service Request Number: 14-00189982 • Address: 1646 E ELMORE AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00189982
Address
1646 E ELMORE AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-26T12:23:04.000
Status
Closed
Created Date
2014-05-23T12:23:04.000
Update Date
2014-05-23T17:59:40.000
Closed Date
2014-05-23T17:59:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2491770.0527970500
Y Coordinate
6948242.1259533600
Lat Long Location
1646 E ELMORE AVE, DALLAS, TX, 75216
Unique Key
1122651863
13-00602887
Service Request Number: 13-00602887 • Address: WICKLOW DR & KILARNEY DR, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
13-00602887
Address
WICKLOW DR & KILARNEY DR, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-01-22T16:16:32.000
Status
Closed
Created Date
2013-12-13T16:16:32.000
Update Date
2013-12-14T08:25:54.000
Closed Date
2013-12-14T08:25:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2521340.0492777700
Y Coordinate
6993384.9409944800
Unique Key
1109803362
14-00194956
Service Request Number: 14-00194956 • Address: 5548 N JIM MILLER RD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
14-00194956
Address
5548 N JIM MILLER RD, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-18T08:58:37.000
Status
Closed
Created Date
2014-05-28T08:58:37.000
Update Date
2014-06-20T11:43:36.000
Closed Date
2014-06-20T11:43:35.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Customer Service SR
X Coordinate
2521633.6189411400
Y Coordinate
6976087.6992840600
Lat Long Location
5548 N JIM MILLER RD, DALLAS, TX, 75228
Unique Key
1122981104
14-00202144
Service Request Number: 14-00202144 • Address: 1311 E PENTAGON PKWY, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00202144
Address
1311 E PENTAGON PKWY, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-19T08:53:38.000
Status
Closed
Created Date
2014-06-02T08:53:38.000
Update Date
2015-01-30T14:01:43.000
Closed Date
2015-01-30T14:01:41.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490216.1724296300
Y Coordinate
6936047.9221929000
Lat Long Location
1311 E PENTAGON PKWY, DALLAS, TX, 75216
Unique Key
1123433579
14-00196595
Service Request Number: 14-00196595 • Address: 305 N MARLBOROUGH AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00196595
Address
305 N MARLBOROUGH AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-29T17:05:50.000
Status
Closed
Created Date
2014-05-28T17:05:50.000
Update Date
2014-05-29T10:43:25.000
Closed Date
2014-05-29T09:32:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2475289.7222250300
Y Coordinate
6958962.3876928000
Lat Long Location
305 N MARLBOROUGH AVE, DALLAS, TX, 75208
Unique Key
1123077116
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