311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00204256
Service Request Number: 14-00204256 • Address: 3525 S POLK ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00204256
Address
3525 S POLK ST, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
A/C Inoperable Apts - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-12T08:35:47.000
Status
Closed
Created Date
2014-06-03T08:35:47.000
Update Date
2014-06-03T16:09:32.000
Closed Date
2014-06-03T16:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2479032.1285793400
Y Coordinate
6941870.2451152300
Lat Long Location
3525 S POLK ST, DALLAS, TX, 75224
Unique Key
1123565288
14-00168586
Service Request Number: 14-00168586 • Address: 4979 MARVIN D LOVE SERV W, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00168586
Address
4979 MARVIN D LOVE SERV W, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-27T14:44:09.000
Status
Closed
Created Date
2014-05-11T14:44:09.000
Update Date
2014-05-15T08:56:02.000
Closed Date
2014-05-15T08:56:02.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2476026.7779418800
Y Coordinate
6936093.1534991300
Lat Long Location
4979 MARVIN, DALLAS, TX, 75232
Unique Key
1121302991
14-00160100
Service Request Number: 14-00160100 • Address: 230 W CORNING AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00160100
Address
230 W CORNING AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-15T14:50:36.000
Status
Closed
Created Date
2014-05-06T14:50:36.000
Update Date
2014-05-09T11:43:16.000
Closed Date
2014-05-09T11:43:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483591.0764283000
Y Coordinate
6944402.9171402400
Lat Long Location
230 W CORNING AVE, DALLAS, TX, 75224
Unique Key
1120792440
14-00196728
Service Request Number: 14-00196728 • Address: 2534 N ST AUGUSTINE DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00196728
Address
2534 N ST AUGUSTINE DR, DALLAS, TX 75227
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Traffic - General Request - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-17T20:25:26.000
Status
Closed
Created Date
2014-05-28T20:25:26.000
Update Date
2014-05-29T08:47:47.000
Closed Date
2014-05-29T08:47:46.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2535091.4491892100
Y Coordinate
6962759.7439246700
Lat Long Location
2534 N ST AUGUSTINE DR, DALLAS, TX, 75227
Unique Key
1123084394
14-00178836
Service Request Number: 14-00178836 • Address: 328 AVENUE I, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00178836
Address
328 AVENUE I, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-28T15:14:06.000
Status
Closed
Created Date
2014-05-16T15:14:06.000
Update Date
2014-05-21T11:56:37.000
Closed Date
2014-05-21T11:56:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493765.7826150700
Y Coordinate
6958608.2387691600
Lat Long Location
328 AVENUE, DALLAS, TX, 75203
Unique Key
1121931319
14-00168677
Service Request Number: 14-00168677 • Address: 2535 E PENTAGON PKWY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00168677
Address
2535 E PENTAGON PKWY, DALLAS, TX 75241
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-05-16T18:59:50.000
Status
Closed
Created Date
2014-05-11T18:59:50.000
Update Date
2014-05-13T10:04:24.000
Closed Date
2014-05-13T10:04:23.000
Outcome
Complete
Priority
Standard
Method Received Description
Phone
X Coordinate
2498806.4140310500
Y Coordinate
6936316.8739561200
Lat Long Location
2535 E PENTAGON PKWY, DALLAS, TX, 75241
Unique Key
1121308438
13-00562625
Service Request Number: 13-00562625 • Address: CITY OF DALLAS, DALLAS, TX • Department: Feedback Group
Service Request Number
13-00562625
Address
CITY OF DALLAS, DALLAS, TX
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-22T09:40:40.000
Status
Closed
Created Date
2013-11-08T09:40:40.000
Update Date
2013-11-08T16:04:08.000
Closed Date
2013-11-08T16:04:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1107217086
14-00120196
Service Request Number: 14-00120196 • Address: 1908 N HENDERSON AVE, DALLAS, TX 75206 • City Council District: 2
Service Request Number
14-00120196
Address
1908 N HENDERSON AVE, DALLAS, TX 75206
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-16T10:05:44.000
Status
Closed
Created Date
2014-04-11T10:05:44.000
Update Date
2014-04-11T10:07:19.000
Closed Date
2014-04-11T10:07:19.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498597.5071592700
Y Coordinate
6982489.5184440000
Lat Long Location
1908 N HENDERSON AVE, DALLAS, TX, 75206
Unique Key
1118390804
14-00186387
Service Request Number: 14-00186387 • Address: 420 N EWING AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00186387
Address
420 N EWING AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-03T14:55:16.000
Status
Closed
Created Date
2014-05-21T14:55:16.000
Update Date
2014-05-28T14:32:14.000
Closed Date
2014-05-28T14:32:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487205.5914394800
Y Coordinate
6961058.4379503800
Lat Long Location
420 N EWING AVE, DALLAS, TX, 75203
Unique Key
1122403074
14-00162890
Service Request Number: 14-00162890 • Address: 549 SOUTHPORT DR, DALLAS, TX • City Council District: 8
Service Request Number
14-00162890
Address
549 SOUTHPORT DR, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-19T00:12:42.000
Status
Closed
Created Date
2014-05-08T00:12:42.000
Update Date
2014-05-20T09:16:20.000
Closed Date
2014-05-20T09:16:19.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2482558.7015762500
Y Coordinate
6926495.0005919400
Lat Long Location
549 SOUTHPORT DR, DALLAS, TX
Unique Key
1120962462
14-00195000
Service Request Number: 14-00195000 • Address: 4815 BROMFIELD ST, DALLAS, TX • City Council District: 4
Service Request Number
14-00195000
Address
4815 BROMFIELD ST, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-10T09:06:28.000
Status
Closed
Created Date
2014-05-28T09:06:28.000
Update Date
2014-06-30T05:08:24.000
Closed Date
2014-06-27T03:53:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2502094.4509031400
Y Coordinate
6942356.3784535800
Lat Long Location
4815 BROMFIELD ST, DALLAS, TX
Unique Key
1122983238
14-00180740
Service Request Number: 14-00180740 • Address: 2100 S LAMAR ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
14-00180740
Address
2100 S LAMAR ST, DALLAS, TX 75215
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Drainage Ditch Repairs-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-07-23T09:02:48.000
Status
Closed
Created Date
2014-05-19T09:02:48.000
Update Date
2014-06-05T11:37:42.000
Closed Date
2014-06-05T11:37:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2494341.8146943000
Y Coordinate
6965598.3238504700
Lat Long Location
2100 S LAMAR ST, DALLAS, TX, 75215
Unique Key
1122055643
14-00184893
Service Request Number: 14-00184893 • Address: 2410 S FRANKLIN ST, DALLAS, TX 75233 • City Council District: 1
Service Request Number
14-00184893
Address
2410 S FRANKLIN ST, DALLAS, TX 75233
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-23T20:01:39.000
Status
Closed
Created Date
2014-05-20T20:01:39.000
Update Date
2014-05-21T08:16:16.000
Closed Date
2014-05-21T08:16:15.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2473151.9315243200
Y Coordinate
6949436.9379541300
Lat Long Location
2410 S FRANKLIN ST, DALLAS, TX, 75233
Unique Key
1122307893
14-00205578
Service Request Number: 14-00205578 • Address: 505 S PEAK ST, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00205578
Address
505 S PEAK ST, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-16T15:35:12.000
Status
Closed
Created Date
2014-06-03T15:35:12.000
Update Date
2014-08-05T13:15:54.000
Closed Date
2014-08-05T13:15:54.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2500996.1867373400
Y Coordinate
6974109.0586984900
Lat Long Location
505 S PEAK ST, DALLAS, TX, 75223
Unique Key
1123645617
14-00184745
Service Request Number: 14-00184745 • Address: 6170 S POLK ST, DALLAS, TX 75232 • City Council District: 4
Service Request Number
14-00184745
Address
6170 S POLK ST, DALLAS, TX 75232
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-26T16:49:24.000
Status
Closed
Created Date
2014-05-20T16:49:24.000
Update Date
2014-05-27T11:55:00.000
Closed Date
2014-05-27T11:54:58.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2479285.6144413500
Y Coordinate
6931926.1802058000
Lat Long Location
6170 S POLK ST, DALLAS, TX, 75232
Unique Key
1122295530
14-00193875
Service Request Number: 14-00193875 • Address: 1800 W WHEATLAND RD, DALLAS, TX 75232 • City Council District: 8
Service Request Number
14-00193875
Address
1800 W WHEATLAND RD, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-30T14:56:28.000
Status
Closed
Created Date
2014-05-27T14:56:28.000
Update Date
2014-05-27T14:58:01.000
Closed Date
2014-05-27T14:58:01.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477272.1430556800
Y Coordinate
6922514.3894401900
Lat Long Location
1800 W WHEATLAND RD, DALLAS, TX, 75232
Unique Key
1122912271
14-00196759
Service Request Number: 14-00196759 • Address: 3856 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 13
Service Request Number
14-00196759
Address
3856 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-06-04T21:29:57.000
Status
Closed
Created Date
2014-05-28T21:29:57.000
Update Date
2014-05-29T08:48:28.000
Closed Date
2014-05-29T08:48:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474869.1345135600
Y Coordinate
7000556.3814764400
Lat Long Location
3856 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1123086393
14-00190146
Service Request Number: 14-00190146 • Address: 4400 S OTTAWA RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00190146
Address
4400 S OTTAWA RD, DALLAS, TX 75212
City Council District
6
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-09T13:47:58.000
Status
Closed
Created Date
2014-05-23T13:47:58.000
Update Date
2014-05-27T08:54:25.000
Closed Date
2014-05-27T08:54:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2462415.5490864600
Y Coordinate
6974692.6475959300
Lat Long Location
4400 S OTTAWA RD, DALLAS, TX, 75212
Unique Key
1122665473
14-00188018
Service Request Number: 14-00188018 • Address: 8702 S LANCASTER RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00188018
Address
8702 S LANCASTER RD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-07-06T11:26:31.000
Status
Closed
Created Date
2014-05-22T11:26:31.000
Update Date
2014-06-02T10:15:43.000
Closed Date
2014-06-02T10:12:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2498095.8976745900
Y Coordinate
6921118.3968008000
Lat Long Location
8702 S LANCASTER RD, DALLAS, TX, 75241
Unique Key
1122501164
14-00186489
Service Request Number: 14-00186489 • Address: 2018 S COCKRELL HILL RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00186489
Address
2018 S COCKRELL HILL RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-07-18T15:25:38.000
Status
Closed
Created Date
2014-05-21T15:25:38.000
Update Date
2014-05-29T10:32:17.000
Closed Date
2014-05-29T10:32:16.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463154.4464890500
Y Coordinate
6950197.7687100500
Lat Long Location
2018 S COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1122409145
14-00190164
Service Request Number: 14-00190164 • Address: 5506 S LAMAR ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
14-00190164
Address
5506 S LAMAR ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-08T13:54:45.000
Status
Closed
Created Date
2014-05-23T13:54:45.000
Update Date
2014-06-16T10:41:46.000
Closed Date
2014-06-16T10:41:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2504019.1354888600
Y Coordinate
6956072.5145481900
Lat Long Location
5506 S LAMAR ST, DALLAS, TX, 75215
Unique Key
1122666951
14-00184846
Service Request Number: 14-00184846 • Address: 2314 S BECKLEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00184846
Address
2314 S BECKLEY AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-02T18:33:13.000
Status
Closed
Created Date
2014-05-20T18:33:13.000
Update Date
2014-05-20T18:49:36.000
Closed Date
2014-05-20T18:49:35.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2484271.5519779300
Y Coordinate
6948977.0923939900
Lat Long Location
2314 S BECKLEY AVE, DALLAS, TX, 75224
Unique Key
1122302298
13-00563069
Service Request Number: 13-00563069 • Address: KITTYHAWK LN & BRAE LOCH DR, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
13-00563069
Address
KITTYHAWK LN & BRAE LOCH DR, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-12-18T12:15:42.000
Status
Closed
Created Date
2013-11-08T12:15:42.000
Update Date
2013-11-19T15:28:33.000
Closed Date
2013-11-19T15:28:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2536507.8768595400
Y Coordinate
6952161.4493189400
Unique Key
1107244806
14-00196781
Service Request Number: 14-00196781 • Address: 1418 OWEGA AVE, DALLAS, TX • City Council District: 4
Service Request Number
14-00196781
Address
1418 OWEGA AVE, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-10T23:23:51.000
Status
Closed
Created Date
2014-05-28T23:23:51.000
Update Date
2014-07-08T17:20:32.000
Closed Date
2014-07-08T17:20:31.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2490960.3754329400
Y Coordinate
6936694.1397693600
Lat Long Location
1418 OWEGA AVE, DALLAS, TX
Unique Key
1123087679
14-00190131
Service Request Number: 14-00190131 • Address: 2742 W 12TH ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00190131
Address
2742 W 12TH ST, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-10-01T13:38:04.000
Status
Closed
Created Date
2014-05-23T13:38:04.000
Update Date
2014-05-30T10:08:53.000
Closed Date
2014-05-30T10:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2471112.6937646200
Y Coordinate
6956509.4852005900
Lat Long Location
2742 W 12TH ST, DALLAS, TX, 75211
Unique Key
1122663667
14-00205648
Service Request Number: 14-00205648 • Address: 3500 S WESTMORELAND RD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00205648
Address
3500 S WESTMORELAND RD, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-10T15:49:01.000
Status
Closed
Created Date
2014-06-03T15:49:01.000
Update Date
2014-06-03T15:55:02.000
Closed Date
2014-06-03T15:55:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2467416.3812949100
Y Coordinate
6942050.8424248900
Lat Long Location
3500 S WESTMORELAND RD, DALLAS, TX, 75233
Unique Key
1123649394
13-00592446
Service Request Number: 13-00592446 • Address: W CAMP WISDOM RD & PASTOR BAILEY DR, DALLAS, 75237, DALLAS, TX • City Council District: 8
Service Request Number
13-00592446
Address
W CAMP WISDOM RD & PASTOR BAILEY DR, DALLAS, 75237, DALLAS, TX
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-12-14T18:10:12.000
Status
Closed
Created Date
2013-12-04T18:10:12.000
Update Date
2013-12-09T14:42:15.000
Closed Date
2013-12-09T14:42:15.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2468763.5244579400
Y Coordinate
6927859.6657800600
Unique Key
1109140401
13-00592463
Service Request Number: 13-00592463 • Address: PINELAND DR & GREENVILLE AVE, DALLAS, 75231, DALLAS, TX • City Council District: 13
Service Request Number
13-00592463
Address
PINELAND DR & GREENVILLE AVE, DALLAS, 75231, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-02-15T18:31:01.000
Status
Closed
Created Date
2013-12-04T18:31:01.000
Update Date
2014-01-09T13:36:22.000
Closed Date
2014-01-09T13:36:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2502698.9411762400
Y Coordinate
7007429.3173678400
Unique Key
1109141371
14-00186418
Service Request Number: 14-00186418 • Address: 1614 SEALE ST, DALLAS, TX • City Council District: 6
Service Request Number
14-00186418
Address
1614 SEALE ST, DALLAS, TX
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-05T15:06:13.000
Status
Closed
Created Date
2014-05-21T15:06:13.000
Update Date
2014-05-23T08:53:51.000
Closed Date
2014-05-23T08:53:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2476860.1143555500
Y Coordinate
6967546.8262472900
Lat Long Location
1614 SEALE ST, DALLAS, TX
Unique Key
1122404982
13-00592581
Service Request Number: 13-00592581 • Address: S R L THORNTON FWY & S EWING AVE, DALLAS, 75203, DALLAS, TX • City Council District: 4
Service Request Number
13-00592581
Address
S R L THORNTON FWY & S EWING AVE, DALLAS, 75203, DALLAS, TX
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-12-06T06:47:56.000
Status
Closed
Created Date
2013-12-05T06:47:56.000
Update Date
2013-12-05T07:26:32.000
Closed Date
2013-12-05T07:26:31.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2487235.4339190700
Y Coordinate
6958200.7029140300
Unique Key
1109150332
14-00160054
Service Request Number: 14-00160054 • Address: 5714 BOCA RATON DR, DALLAS, TX • City Council District: 13
Service Request Number
14-00160054
Address
5714 BOCA RATON DR, DALLAS, TX
City Council District
13
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-20T14:39:52.000
Status
Closed
Created Date
2014-05-06T14:39:52.000
Update Date
2014-05-06T15:06:45.000
Closed Date
2014-05-06T15:06:45.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2487461.7045486700
Y Coordinate
7016162.5437620200
Lat Long Location
5714 BOCA RATON DR, DALLAS, TX
Unique Key
1120789758
14-00173660
Service Request Number: 14-00173660 • Address: 3633 W LEDBETTER DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00173660
Address
3633 W LEDBETTER DR, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-17T08:55:50.000
Status
Closed
Created Date
2014-05-14T08:55:50.000
Update Date
2014-05-15T09:42:33.000
Closed Date
2014-05-15T09:42:32.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2466887.1091446600
Y Coordinate
6938314.8197520500
Lat Long Location
3633 W LEDBETTER DR, DALLAS, TX, 75233
Unique Key
1121611545
13-00592548
Service Request Number: 13-00592548 • Address: JOAQUIN DR & DUNLOE DR, DALLAS, TX • City Council District: 9
Service Request Number
13-00592548
Address
JOAQUIN DR & DUNLOE DR, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Shopping Cart Routine Pickup - STS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-12-18T22:50:37.000
Status
Closed
Created Date
2013-12-04T22:50:37.000
Update Date
2016-10-05T16:18:06.000
Closed Date
2016-10-05T16:18:06.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2529799.5283783100
Y Coordinate
6992422.7012361800
Lat Long Location
JOAQUIN DR, DALLAS, TX
Unique Key
1109148153
14-00184808
Service Request Number: 14-00184808 • Address: 1950 N STEMMONS FWY, DALLAS, TX 75207 • City Council District: 2
Service Request Number
14-00184808
Address
1950 N STEMMONS FWY, DALLAS, TX 75207
City Council District
2
Department
FIRE - Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-04T17:45:57.000
Status
Closed
Created Date
2014-05-20T17:45:57.000
Update Date
2014-05-20T17:47:13.000
Closed Date
2014-05-20T17:47:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484320.2076149500
Y Coordinate
6978126.5177258600
Lat Long Location
1950 N STEMMONS FWY, DALLAS, TX, 75207
Unique Key
1122299884
14-00180840
Service Request Number: 14-00180840 • Address: 610 N CLINTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00180840
Address
610 N CLINTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-07-23T09:35:04.000
Status
Closed
Created Date
2014-05-19T09:35:04.000
Update Date
2014-05-21T09:35:48.000
Closed Date
2014-05-21T09:35:47.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2477973.2706148000
Y Coordinate
6959695.2415418800
Lat Long Location
610 N CLINTON AVE, DALLAS, TX, 75208
Unique Key
1122062419
13-00562846
Service Request Number: 13-00562846 • Address: LA PRADA DR & OATES DR, DALLAS, 75228, DALLAS, TX • City Council District: 9
Service Request Number
13-00562846
Address
LA PRADA DR & OATES DR, DALLAS, 75228, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-18T10:53:19.000
Status
Closed
Created Date
2013-11-08T10:53:19.000
Update Date
2013-11-11T10:51:33.000
Closed Date
2013-11-11T10:51:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2532016.0181904400
Y Coordinate
6986696.8307459200
Unique Key
1107231104
14-00168599
Service Request Number: 14-00168599 • Address: 4582 N CENTRAL EXPY, DALLAS, TX 75206 • City Council District: 14
Service Request Number
14-00168599
Address
4582 N CENTRAL EXPY, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-24T15:09:23.000
Status
Closed
Created Date
2014-05-11T15:09:23.000
Update Date
2014-05-20T11:01:49.000
Closed Date
2014-05-19T11:01:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2494972.2092773000
Y Coordinate
6986082.8371352100
Lat Long Location
4582 N CENTRAL EXPY, DALLAS, TX, 75206
Unique Key
1121303769
14-00205653
Service Request Number: 14-00205653 • Address: 1620 S HENDERSON AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00205653
Address
1620 S HENDERSON AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-15T00:00:00.000
Status
Closed
Created Date
2014-06-02T00:00:00.000
Update Date
2014-06-04T09:33:28.000
Closed Date
2014-06-04T09:33:27.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507445.6709825400
Y Coordinate
6973978.6678756600
Lat Long Location
1620 S HENDERSON AVE, DALLAS, TX, 75223
Unique Key
1123649663
14-00205611
Service Request Number: 14-00205611 • Address: 505 S PEAK ST, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00205611
Address
505 S PEAK ST, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-08-06T15:44:19.000
Status
Closed
Created Date
2014-06-03T15:44:19.000
Update Date
2014-07-02T15:41:38.000
Closed Date
2014-07-02T15:41:36.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2500996.1873280200
Y Coordinate
6974109.0578236600
Lat Long Location
505 S PEAK ST, DALLAS, TX, 75223
Unique Key
1123647688
13-00592664
Service Request Number: 13-00592664 • Address: 2615 N FIELD ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
13-00592664
Address
2615 N FIELD ST, DALLAS, TX 75201
City Council District
2
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-12-19T08:12:56.000
Status
Closed
Created Date
2013-12-05T08:12:56.000
Update Date
2013-12-05T14:43:51.000
Closed Date
2013-12-05T14:43:50.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2488445.1108280200
Y Coordinate
6974908.9053089000
Lat Long Location
2615 N FIELD ST, DALLAS, TX, 75201
Unique Key
1109156357
14-00192583
Service Request Number: 14-00192583 • Address: 715 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00192583
Address
715 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-05T09:06:18.000
Status
Closed
Created Date
2014-05-27T09:06:18.000
Update Date
2014-05-27T09:09:47.000
Closed Date
2014-05-27T09:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486241.5444191000
Y Coordinate
6962218.9869670900
Lat Long Location
715 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1122836540
14-00168576
Service Request Number: 14-00168576 • Address: 5403 MERCEDES AVE, DALLAS, TX • City Council District: 14
Service Request Number
14-00168576
Address
5403 MERCEDES AVE, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-24T14:07:16.000
Status
Closed
Created Date
2014-05-11T14:07:16.000
Update Date
2014-05-22T10:09:51.000
Closed Date
2014-05-22T10:09:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2497629.5808275300
Y Coordinate
6988605.9514639000
Lat Long Location
5403 MERCEDES AVE, DALLAS, TX
Unique Key
1121302347
13-00563012
Service Request Number: 13-00563012 • Address: HARRY HINES BLVD & PAYNE ST, DALLAS, 75201, DALLAS, TX • City Council District: 2
Service Request Number
13-00563012
Address
HARRY HINES BLVD & PAYNE ST, DALLAS, 75201, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-18T11:54:57.000
Status
Closed
Created Date
2013-11-08T11:54:57.000
Update Date
2013-11-11T11:34:47.000
Closed Date
2013-11-11T11:34:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488518.0872418000
Y Coordinate
6975373.6058270300
Unique Key
1107241371
14-00189956
Service Request Number: 14-00189956 • Address: 2400 W KIEST BLVD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00189956
Address
2400 W KIEST BLVD, DALLAS, TX 75233
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Guardrail Repair - Routine - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-13T12:13:36.000
Status
Closed
Created Date
2014-05-23T12:13:36.000
Update Date
2014-05-30T07:33:20.000
Closed Date
2014-05-30T07:33:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473781.5037748900
Y Coordinate
6943608.1957095900
Lat Long Location
2400 W KIEST BLVD, DALLAS, TX, 75233
Unique Key
1122649719
14-00202275
Service Request Number: 14-00202275 • Address: 1357 E PENTAGON PKWY, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00202275
Address
1357 E PENTAGON PKWY, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-15T09:20:17.000
Status
Closed
Created Date
2014-06-02T09:20:17.000
Update Date
2014-07-08T15:24:00.000
Closed Date
2014-07-08T15:23:58.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490701.3715354300
Y Coordinate
6935931.5117657700
Lat Long Location
1357 E PENTAGON PKWY, DALLAS, TX, 75216
Unique Key
1123440730
14-00180751
Service Request Number: 14-00180751 • Address: 310 S MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00180751
Address
310 S MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-27T09:05:58.000
Status
Closed
Created Date
2014-05-19T09:05:58.000
Update Date
2014-05-20T15:22:19.000
Closed Date
2014-05-20T15:22:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537974.8135253600
Y Coordinate
6945684.3204919200
Lat Long Location
310 S MASTERS DR, DALLAS, TX, 75217
Unique Key
1122056372
13-00592618
Service Request Number: 13-00592618 • Address: CHINA ELM DR & BLUE MYRTLE WAY, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
13-00592618
Address
CHINA ELM DR & BLUE MYRTLE WAY, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-01-14T07:36:45.000
Status
Closed
Created Date
2013-12-05T07:36:45.000
Update Date
2013-12-09T09:39:22.000
Closed Date
2013-12-09T09:39:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2471162.3129197600
Y Coordinate
6974547.8611828600
Unique Key
1109152896
13-00592633
Service Request Number: 13-00592633 • Address: E MOCKINGBIRD LN & SKILLMAN ST, DALLAS, 75214, DALLAS, TX • City Council District: 14
Service Request Number
13-00592633
Address
E MOCKINGBIRD LN & SKILLMAN ST, DALLAS, 75214, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-03-09T07:49:17.000
Status
Closed
Created Date
2013-12-05T07:49:17.000
Update Date
2014-01-15T07:22:30.000
Closed Date
2014-01-15T07:22:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2502450.3584876700
Y Coordinate
6991714.2484862200
Unique Key
1109154020
13-00563039
Service Request Number: 13-00563039 • Address: HIGHWAY 30, HOUSTON AND MCKINNEY EXIT • Department: Mobility & Street Services Department
Service Request Number
13-00563039
Address
HIGHWAY 30, HOUSTON AND MCKINNEY EXIT
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-15T12:05:18.000
Status
Closed
Created Date
2013-11-08T12:05:18.000
Update Date
2013-11-08T12:14:15.000
Closed Date
2013-11-08T12:14:14.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Urgent
Method Received Description
Phone
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1107243093
14-00189999
Service Request Number: 14-00189999 • Address: 2202 S ERVAY ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
14-00189999
Address
2202 S ERVAY ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-08T12:33:17.000
Status
Closed
Created Date
2014-05-23T12:33:17.000
Update Date
2014-06-10T14:51:57.000
Closed Date
2014-06-10T14:51:56.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495881.2919078100
Y Coordinate
6966631.8750221000
Lat Long Location
2202 S ERVAY ST, DALLAS, TX, 75215
Unique Key
1122653398