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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00205590
Service Request Number: 14-00205590 • Address: 800 N HILL AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
14-00205590
Address
800 N HILL AVE, DALLAS, TX 75246
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Ditch Cleaning-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-08-06T15:38:10.000
Status
Closed
Created Date
2014-06-03T15:38:10.000
Update Date
2014-06-24T12:49:19.000
Closed Date
2014-06-11T15:24:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2497792.1267578300
Y Coordinate
6975629.4245201500
Lat Long Location
800 N HILL AVE, DALLAS, TX, 75246
Unique Key
1123646403
13-00592549
Service Request Number: 13-00592549 • Address: DUNLOE DR & DALEHURST DR, DALLAS, 75228, DALLAS, TX 75228 • City Council District: 9
Service Request Number
13-00592549
Address
DUNLOE DR & DALEHURST DR, DALLAS, 75228, DALLAS, TX 75228
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Graffiti Traffic Signs - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-18T22:55:38.000
Status
Closed
Created Date
2013-12-04T22:55:38.000
Update Date
2013-12-06T11:19:56.000
Closed Date
2013-12-06T11:19:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2528630.2474611800
Y Coordinate
6992236.7702801900
Unique Key
1109148188
14-00184610
Service Request Number: 14-00184610 • Address: 6100 E UNIVERSITY BLVD, DALLAS, TX 75214 • City Council District: 14
Service Request Number
14-00184610
Address
6100 E UNIVERSITY BLVD, DALLAS, TX 75214
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-12T16:15:09.000
Status
Closed
Created Date
2014-05-20T16:15:09.000
Update Date
2014-05-23T16:01:50.000
Closed Date
2014-05-23T15:58:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2502437.4044505700
Y Coordinate
6995311.0668814200
Lat Long Location
6100 E UNIVERSITY BLVD, DALLAS, TX, 75214
Unique Key
1122287043
13-00592589
Service Request Number: 13-00592589 • Address: L B J FWY & S LANCASTER RD, DALLAS, 75241, DALLAS, TX • City Council District: 8
Service Request Number
13-00592589
Address
L B J FWY & S LANCASTER RD, DALLAS, 75241, DALLAS, TX
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-12-06T07:03:18.000
Status
Closed
Created Date
2013-12-05T07:03:18.000
Update Date
2013-12-05T07:28:09.000
Closed Date
2013-12-05T07:28:09.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2497506.8181149700
Y Coordinate
6922713.2707585900
Unique Key
1109150893
14-00196812
Service Request Number: 14-00196812 • Address: 710 N EWING AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00196812
Address
710 N EWING AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-17T06:36:31.000
Status
Closed
Created Date
2014-05-29T06:36:31.000
Update Date
2014-06-05T15:25:51.000
Closed Date
2014-06-03T13:50:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2487185.4179408900
Y Coordinate
6962219.7925356900
Lat Long Location
710 N EWING AVE, DALLAS, TX, 75203
Unique Key
1123090279
14-00189909
Service Request Number: 14-00189909 • Address: 705 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00189909
Address
705 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-26T11:51:31.000
Status
Closed
Created Date
2014-05-23T11:51:31.000
Update Date
2014-05-30T11:38:01.000
Closed Date
2014-05-30T11:38:00.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2486242.2306428400
Y Coordinate
6962176.1893929900
Lat Long Location
705 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1122645044
14-00184718
Service Request Number: 14-00184718 • Address: 1723 E WACO AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00184718
Address
1723 E WACO AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-21T16:40:55.000
Status
Closed
Created Date
2014-05-20T16:40:55.000
Update Date
2014-05-21T11:21:54.000
Closed Date
2014-05-21T09:48:00.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2491339.8498603300
Y Coordinate
6955732.1007884100
Lat Long Location
1723 E WACO AVE, DALLAS, TX, 75216
Unique Key
1122293876
14-00168657
Service Request Number: 14-00168657 • Address: 732 W BROOKLYN AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00168657
Address
732 W BROOKLYN AVE, DALLAS, TX 75208
City Council District
1
Department
Management Services
Service Request Type
Utility Complaint/Information - OFS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-24T17:57:41.000
Status
Closed
Created Date
2014-05-11T17:57:41.000
Update Date
2014-06-02T11:06:47.000
Closed Date
2014-06-02T11:06:47.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2480507.2304424600
Y Coordinate
6955921.3034727400
Lat Long Location
732 W BROOKLYN AVE, DALLAS, TX, 75208
Unique Key
1121307283
14-00193980
Service Request Number: 14-00193980 • Address: 1111 W CAMP WISDOM RD, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00193980
Address
1111 W CAMP WISDOM RD, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-30T15:09:55.000
Status
Closed
Created Date
2014-05-27T15:09:55.000
Update Date
2014-05-27T15:12:34.000
Closed Date
2014-05-27T15:12:34.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479242.5025409100
Y Coordinate
6927921.5839570900
Lat Long Location
1111 W CAMP WISDOM RD, DALLAS, TX, 75232
Unique Key
1122918395
13-00592576
Service Request Number: 13-00592576 • Address: CLYDEDALE DR & COMMUNITY DR, DALLAS, 75220, DALLAS, TX • City Council District: 6
Service Request Number
13-00592576
Address
CLYDEDALE DR & COMMUNITY DR, DALLAS, 75220, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-12-08T06:07:28.000
Status
Closed
Created Date
2013-12-05T06:07:28.000
Update Date
2013-12-10T11:39:50.000
Closed Date
2013-12-10T11:39:50.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2469960.0470895500
Y Coordinate
7001046.7104421600
Unique Key
1109149990
13-00592588
Service Request Number: 13-00592588 • Address: SIMPSON STUART RD & PARK MANOR DR, DALLAS, 75241, DALLAS, TX • City Council District: 8
Service Request Number
13-00592588
Address
SIMPSON STUART RD & PARK MANOR DR, DALLAS, 75241, DALLAS, TX
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-16T07:02:51.000
Status
Closed
Created Date
2013-12-05T07:02:51.000
Update Date
2013-12-06T11:12:46.000
Closed Date
2013-12-06T11:12:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2505585.7132103400
Y Coordinate
6933638.6997697900
Unique Key
1109150814
14-00184668
Service Request Number: 14-00184668 • Address: 1633 N PRAIRIE CREEK RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00184668
Address
1633 N PRAIRIE CREEK RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-02T16:28:24.000
Status
Closed
Created Date
2014-05-20T16:28:24.000
Update Date
2014-06-18T10:48:19.000
Closed Date
2014-06-16T10:47:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2532451.4160580900
Y Coordinate
6957010.1358690200
Lat Long Location
1633 N PRAIRIE CREEK RD, DALLAS, TX, 75217
Unique Key
1122290814
14-00143753
Service Request Number: 14-00143753 • Address: 2000 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00143753
Address
2000 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-05T12:45:47.000
Status
Closed
Created Date
2014-04-26T12:45:47.000
Update Date
2014-04-26T12:48:38.000
Closed Date
2014-04-26T12:48:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475124.3653345100
Y Coordinate
6948917.1411176500
Lat Long Location
2000 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1119812723
14-00194996
Service Request Number: 14-00194996 • Address: 255 W KIEST BLVD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00194996
Address
255 W KIEST BLVD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-04T09:06:08.000
Status
Closed
Created Date
2014-05-28T09:06:08.000
Update Date
2015-03-31T16:57:56.000
Closed Date
2014-06-09T09:19:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2483163.6643643700
Y Coordinate
6943863.6024138900
Lat Long Location
255 W KIEST BLVD, DALLAS, TX, 75224
Unique Key
1122983582
13-00592544
Service Request Number: 13-00592544 • Address: GLENGARIFF DR & DALEHURST DR, DALLAS, 75228, DALLAS, TX 75228 • City Council District: 9
Service Request Number
13-00592544
Address
GLENGARIFF DR & DALEHURST DR, DALLAS, 75228, DALLAS, TX 75228
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Shopping Cart Routine Pickup - STS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-12-18T22:45:20.000
Status
Closed
Created Date
2013-12-04T22:45:20.000
Update Date
2013-12-09T08:35:08.000
Closed Date
2013-12-09T08:35:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2528617.8797892500
Y Coordinate
6992865.7607654500
Unique Key
1109147978
14-00163032
Service Request Number: 14-00163032 • Address: 3800 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00163032
Address
3800 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-09T08:20:37.000
Status
Closed
Created Date
2014-05-08T08:20:37.000
Update Date
2014-05-08T10:06:31.000
Closed Date
2014-05-08T09:20:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2468258.2205144800
Y Coordinate
6973506.9364984500
Lat Long Location
3800 N WESTMORELAND RD, DALLAS, TX, 75212
Unique Key
1120971748
14-00143748
Service Request Number: 14-00143748 • Address: 3200 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00143748
Address
3200 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-05T12:39:39.000
Status
Closed
Created Date
2014-04-26T12:39:39.000
Update Date
2014-04-26T12:41:44.000
Closed Date
2014-04-26T12:41:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468887.2864304500
Y Coordinate
6948842.4439859500
Lat Long Location
3200 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1119812397
14-00190104
Service Request Number: 14-00190104 • Address: 905 W 8TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00190104
Address
905 W 8TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-04T13:25:25.000
Status
Closed
Created Date
2014-05-23T13:25:25.000
Update Date
2014-05-29T08:14:57.000
Closed Date
2014-05-29T08:14:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479530.2380821300
Y Coordinate
6959164.5668770400
Lat Long Location
905 W 8TH ST, DALLAS, TX, 75208
Unique Key
1122660967
14-00143751
Service Request Number: 14-00143751 • Address: 2016 N FITZHUGH AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00143751
Address
2016 N FITZHUGH AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-05T12:45:09.000
Status
Closed
Created Date
2014-04-26T12:45:09.000
Update Date
2014-04-28T14:59:45.000
Closed Date
2014-04-28T14:59:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497110.8743737600
Y Coordinate
6981560.5481835100
Lat Long Location
2016 N FITZHUGH AVE, DALLAS, TX, 75204
Unique Key
1119812622
14-00143779
Service Request Number: 14-00143779 • Address: 1811 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00143779
Address
1811 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T13:06:34.000
Status
Closed
Created Date
2014-04-26T13:06:34.000
Update Date
2014-05-30T16:21:07.000
Closed Date
2014-05-30T16:21:06.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486771.6732663900
Y Coordinate
6951273.0277195700
Lat Long Location
1811 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1119814280
14-00184946
Service Request Number: 14-00184946 • Address: 535 AQUA DR, DALLAS, TX • City Council District: 9
Service Request Number
14-00184946
Address
535 AQUA DR, DALLAS, TX
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-30T23:20:03.000
Status
Closed
Created Date
2014-05-20T23:20:03.000
Update Date
2014-05-23T10:39:56.000
Closed Date
2014-05-23T10:39:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2517224.3800382300
Y Coordinate
6997346.8714371600
Lat Long Location
535 AQUA DR, DALLAS, TX
Unique Key
1122312303
13-00592563
Service Request Number: 13-00592563 • Address: DENTON DR & HUDNALL ST, DALLAS, 75235, DALLAS, TX 75235 • City Council District: 2
Service Request Number
13-00592563
Address
DENTON DR & HUDNALL ST, DALLAS, 75235, DALLAS, TX 75235
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Lighting - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-15T01:46:50.000
Status
Closed
Created Date
2013-12-05T01:46:50.000
Update Date
2013-12-05T09:57:42.000
Closed Date
2013-12-05T09:57:42.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2481398.9387178700
Y Coordinate
6985502.0791885700
Unique Key
1109149132
14-00162823
Service Request Number: 14-00162823 • Address: 2451 S BECKLEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00162823
Address
2451 S BECKLEY AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-27T20:23:09.000
Status
Closed
Created Date
2014-05-07T20:23:09.000
Update Date
2014-06-09T18:43:47.000
Closed Date
2014-06-09T18:43:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484237.0584411500
Y Coordinate
6948235.4654922800
Lat Long Location
2451 S BECKLEY AVE, DALLAS, TX, 75224
Unique Key
1120958060
14-00184874
Service Request Number: 14-00184874 • Address: 2314 S BECKLEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00184874
Address
2314 S BECKLEY AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-07T19:16:07.000
Status
Closed
Created Date
2014-05-20T19:16:07.000
Update Date
2014-08-26T20:22:47.000
Closed Date
2014-08-26T20:22:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484271.5519779300
Y Coordinate
6948977.0923939900
Lat Long Location
2314 S BECKLEY AVE, DALLAS, TX, 75224
Unique Key
1122303976
14-00162968
Service Request Number: 14-00162968 • Address: 707 N OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00162968
Address
707 N OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-09T07:58:56.000
Status
Closed
Created Date
2014-05-08T07:58:56.000
Update Date
2014-05-08T08:47:12.000
Closed Date
2014-05-08T08:47:11.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2474297.0004013600
Y Coordinate
6960159.9724960000
Lat Long Location
707 N OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1120968265
13-00592367
Service Request Number: 13-00592367 • Address: 9150 W JEFFERSON BLVD, DALLAS, TX 75050 • City Council District: 3
Service Request Number
13-00592367
Address
9150 W JEFFERSON BLVD, DALLAS, TX 75050
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2013-12-18T16:45:46.000
Status
Closed
Created Date
2013-12-04T16:45:46.000
Update Date
2014-01-06T10:19:40.000
Closed Date
2014-01-06T10:19:40.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2438634.4013594900
Y Coordinate
6957699.7863355800
Lat Long Location
9150 W JEFFERSON BLVD, DALLAS, TX, 75050
Unique Key
1109135362
13-00592473
Service Request Number: 13-00592473 • Address: 8300 LAWTHER, DALLAS, TX • Department: Feedback Group
Service Request Number
13-00592473
Address
8300 LAWTHER, DALLAS, TX
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-12-18T19:01:39.000
Status
Closed
Created Date
2013-12-04T19:01:39.000
Update Date
2013-12-18T09:17:04.000
Closed Date
2013-12-18T09:17:03.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
8300 LAWTHER, DALLAS, TX
Unique Key
1109141946
14-00192719
Service Request Number: 14-00192719 • Address: 1201 E 8TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00192719
Address
1201 E 8TH ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-30T09:30:57.000
Status
Closed
Created Date
2014-05-27T09:30:57.000
Update Date
2014-05-28T07:14:09.000
Closed Date
2014-05-28T07:14:08.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2488984.0297830100
Y Coordinate
6960457.6325001900
Lat Long Location
1201 E 8TH ST, DALLAS, TX, 75203
Unique Key
1122843427
14-00188149
Service Request Number: 14-00188149 • Address: 3610 DUNCANVILLE RD, DALLAS, TX • City Council District: 3
Service Request Number
14-00188149
Address
3610 DUNCANVILLE RD, DALLAS, TX
City Council District
3
Department
Department of Public Works
Service Request Type
Air Pollution Complaint - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-28T12:04:25.000
Status
Closed
Created Date
2014-05-22T12:04:25.000
Update Date
2014-05-27T16:07:30.000
Closed Date
2014-05-27T16:07:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2458042.9686176600
Y Coordinate
6941017.1529417500
Lat Long Location
3610 DUNCANVILLE RD, DALLAS, TX
Unique Key
1122507656
14-00120431
Service Request Number: 14-00120431 • Address: 214 W 9TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00120431
Address
214 W 9TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-14T11:21:35.000
Status
Closed
Created Date
2014-04-11T11:21:35.000
Update Date
2014-04-11T12:06:02.000
Closed Date
2014-04-11T12:06:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2483455.1999807100
Y Coordinate
6958558.5434589800
Lat Long Location
214 W 9TH ST, DALLAS, TX, 75208
Unique Key
1118404296
13-00592345
Service Request Number: 13-00592345 • Address: L B J FWY & MIDWAY RD, DALLAS, 75244, DALLAS, TX • City Council District: 13
Service Request Number
13-00592345
Address
L B J FWY & MIDWAY RD, DALLAS, 75244, DALLAS, TX
City Council District
13
Department
Department of Public Works
Service Request Type
Construction - Status Inquiry - PBW
Ert Estimated Response Time
4
Overall Service Request Due Date
2013-12-18T16:35:33.000
Status
Closed
Created Date
2013-12-04T16:35:33.000
Update Date
2013-12-10T08:09:55.000
Closed Date
2013-12-10T08:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478247.4918069500
Y Coordinate
7023594.8030334400
Unique Key
1109134051
14-00143677
Service Request Number: 14-00143677 • Address: 9319 LIVENSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
14-00143677
Address
9319 LIVENSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-12T11:12:20.000
Status
Closed
Created Date
2014-04-26T11:12:20.000
Update Date
2014-05-14T09:05:43.000
Closed Date
2014-05-14T09:05:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2519711.8808205300
Y Coordinate
7005818.8907097300
Lat Long Location
9319 LIVENSHIRE DR, DALLAS, TX, 75238
Unique Key
1119807965
14-00120339
Service Request Number: 14-00120339 • Address: 1222 N BISHOP AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00120339
Address
1222 N BISHOP AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-16T10:49:47.000
Status
Closed
Created Date
2014-04-11T10:49:47.000
Update Date
2014-04-12T09:41:25.000
Closed Date
2014-04-12T09:41:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2482989.7091874300
Y Coordinate
6963043.7153653300
Lat Long Location
1222 N BISHOP AVE, DALLAS, TX, 75208
Unique Key
1118398990
14-00164466
Service Request Number: 14-00164466 • Address: 2323 W LOVERS LN, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00164466
Address
2323 W LOVERS LN, DALLAS, TX 75235
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-19T14:43:22.000
Status
Closed
Created Date
2014-05-08T14:43:22.000
Update Date
2014-05-12T12:12:52.000
Closed Date
2014-05-12T11:45:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2472208.4624075900
Y Coordinate
6991657.9733915300
Lat Long Location
2323 W LOVERS LN, DALLAS, TX, 75235
Unique Key
1121056456
14-00190142
Service Request Number: 14-00190142 • Address: 1200 E RED BIRD LN, DALLAS, TX 75241 • City Council District: 3
Service Request Number
14-00190142
Address
1200 E RED BIRD LN, DALLAS, TX 75241
City Council District
3
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-08T13:46:32.000
Status
Closed
Created Date
2014-05-23T13:46:32.000
Update Date
2014-05-27T13:16:56.000
Closed Date
2014-05-27T13:16:55.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2489773.8373026200
Y Coordinate
6932644.7043649200
Lat Long Location
1200 E RED BIRD LN, DALLAS, TX, 75241
Unique Key
1122665155
14-00192686
Service Request Number: 14-00192686 • Address: 822 N LANCASTER AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00192686
Address
822 N LANCASTER AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-09T09:24:55.000
Status
Closed
Created Date
2014-05-27T09:24:55.000
Update Date
2014-06-26T13:19:25.000
Closed Date
2014-06-26T13:19:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486728.6872368500
Y Coordinate
6962735.1784700600
Lat Long Location
822 N LANCASTER AVE, DALLAS, TX, 75203
Unique Key
1122841128
14-00197929
Service Request Number: 14-00197929 • Address: 3000 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00197929
Address
3000 S HAMPTON RD, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-30T13:44:50.000
Status
Closed
Created Date
2014-05-29T13:44:50.000
Update Date
2014-05-29T14:26:12.000
Closed Date
2014-05-29T14:26:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2473829.4885968700
Y Coordinate
6946201.3641329400
Lat Long Location
3000 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1123161790
13-00592628
Service Request Number: 13-00592628 • Address: W SANER AVE & S R L THORNTON FWY, DALLAS, 75224, DALLAS, TX • City Council District: 4
Service Request Number
13-00592628
Address
W SANER AVE & S R L THORNTON FWY, DALLAS, 75224, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-01-14T07:45:00.000
Status
Closed
Created Date
2013-12-05T07:45:00.000
Update Date
2013-12-09T09:38:24.000
Closed Date
2013-12-09T09:38:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2482254.2326543000
Y Coordinate
6946482.1377136900
Unique Key
1109153683
14-00171108
Service Request Number: 14-00171108 • Address: 1375 E PENTAGON PKWY, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00171108
Address
1375 E PENTAGON PKWY, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-18T05:09:44.000
Status
Closed
Created Date
2014-05-13T05:09:44.000
Update Date
2014-06-16T11:10:16.000
Closed Date
2014-06-16T11:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490899.3953948400
Y Coordinate
6935970.7208726000
Lat Long Location
1375 E PENTAGON PKWY, DALLAS, TX, 75216
Unique Key
1121454493
14-00197870
Service Request Number: 14-00197870 • Address: 130 W CHERRY POINT DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00197870
Address
130 W CHERRY POINT DR, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-06-01T13:02:45.000
Status
Closed
Created Date
2014-05-29T13:02:45.000
Update Date
2014-05-29T14:32:17.000
Closed Date
2014-05-29T14:29:00.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2484253.3306759200
Y Coordinate
6929343.5466162100
Lat Long Location
130 W CHERRY POINT DR, DALLAS, TX, 75232
Unique Key
1123157930
13-00592780
Service Request Number: 13-00592780 • Address: GURLEY AVE & GRAHAM AVE, DALLAS, 75223, DALLAS, TX • City Council District: 2
Service Request Number
13-00592780
Address
GURLEY AVE & GRAHAM AVE, DALLAS, 75223, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-12-08T08:57:26.000
Status
Closed
Created Date
2013-12-05T08:57:26.000
Update Date
2013-12-05T11:09:01.000
Closed Date
2013-12-05T11:00:00.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2506245.9677407000
Y Coordinate
6976480.5177492800
Unique Key
1109163767
14-00191549
Service Request Number: 14-00191549 • Address: 315 AVENUE H, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00191549
Address
315 AVENUE H, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-26T08:36:32.000
Status
Closed
Created Date
2014-05-25T08:36:32.000
Update Date
2014-05-25T10:04:55.000
Closed Date
2014-05-25T10:04:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2493454.6588813500
Y Coordinate
6958638.9976842600
Lat Long Location
315 AVENUE, DALLAS, TX, 75203
Unique Key
1122770825
13-00593050
Service Request Number: 13-00593050 • Address: E NORTHWEST HWY & VILLAGE GLEN DR, DALLAS, 75231, DALLAS, TX • City Council District: 14
Service Request Number
13-00593050
Address
E NORTHWEST HWY & VILLAGE GLEN DR, DALLAS, 75231, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-03-03T10:39:39.000
Status
Closed
Created Date
2013-12-05T10:39:39.000
Update Date
2014-02-24T08:05:18.000
Closed Date
2014-02-24T08:05:17.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2502759.9075533500
Y Coordinate
7001716.4854879700
Unique Key
1109181979
14-00164494
Service Request Number: 14-00164494 • Address: 5015 W MOCKINGBIRD LN, DALLAS, TX 75209 • City Council District: 2
Service Request Number
14-00164494
Address
5015 W MOCKINGBIRD LN, DALLAS, TX 75209
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-20T14:50:35.000
Status
Closed
Created Date
2014-05-08T14:50:35.000
Update Date
2014-05-19T14:37:56.000
Closed Date
2014-05-15T14:37:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2482845.9513671400
Y Coordinate
6991474.6043008000
Lat Long Location
5015 W MOCKINGBIRD LN, DALLAS, TX, 75209
Unique Key
1121058035
14-00191514
Service Request Number: 14-00191514 • Address: 400 S HOUSTON ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
14-00191514
Address
400 S HOUSTON ST, DALLAS, TX 75202
City Council District
14
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T04:47:30.000
Status
Closed
Created Date
2014-05-25T04:47:30.000
Update Date
2014-10-24T09:50:37.000
Closed Date
2014-10-24T09:50:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488768.9007730200
Y Coordinate
6969676.8081152600
Lat Long Location
400 S HOUSTON ST, DALLAS, TX, 75202
Unique Key
1122768288
14-00164574
Service Request Number: 14-00164574 • Address: 2010 N HALL ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
14-00164574
Address
2010 N HALL ST, DALLAS, TX 75204
City Council District
14
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-14T15:09:51.000
Status
Closed
Created Date
2014-05-08T15:09:51.000
Update Date
2014-05-08T15:11:26.000
Closed Date
2014-05-08T15:11:25.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493329.4257967300
Y Coordinate
6977467.6123129400
Lat Long Location
2010 N HALL ST, DALLAS, TX, 75204
Unique Key
1121062578
14-00168655
Service Request Number: 14-00168655 • Address: 3519 S VERSAILLES AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00168655
Address
3519 S VERSAILLES AVE, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Storm Brush - Debris - SAN
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T17:53:06.000
Status
Closed
Created Date
2014-05-11T17:53:06.000
Update Date
2014-05-15T13:46:57.000
Closed Date
2014-05-15T13:46:56.000
Outcome
Debris Placed on Truck
Priority
Standard
Method Received Description
Phone
X Coordinate
2483428.9786551900
Y Coordinate
6988196.0213229600
Lat Long Location
3519 S VERSAILLES AVE, DALLAS, TX, 75209
Unique Key
1121307178
14-00164520
Service Request Number: 14-00164520 • Address: 4300 W LOVERS LN, DALLAS, TX 75209 • City Council District: 2
Service Request Number
14-00164520
Address
4300 W LOVERS LN, DALLAS, TX 75209
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-16T14:56:22.000
Status
Closed
Created Date
2014-05-08T14:56:22.000
Update Date
2014-07-29T06:10:18.000
Closed Date
2014-07-24T12:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479299.7064008800
Y Coordinate
6996638.1022586700
Lat Long Location
4300 W LOVERS LN, DALLAS, TX, 75209
Unique Key
1121059534
14-00162745
Service Request Number: 14-00162745 • Address: 213 N MONTCLAIR AVE, DALLAS, TX 75208-5408 • City Council District: 1
Service Request Number
14-00162745
Address
213 N MONTCLAIR AVE, DALLAS, TX 75208-5408
City Council District
1
Department
Police Department
Service Request Type
Chronic Traffic Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-21T18:17:08.000
Status
Closed
Created Date
2014-05-07T18:17:08.000
Update Date
2014-05-20T07:58:04.000
Closed Date
2014-05-20T07:58:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2476794.7468885600
Y Coordinate
6958555.0729361900
Lat Long Location
213 N MONTCLAIR AVE, DALLAS, TX, 75208-5408
Unique Key
1120950017
14-00163119
Service Request Number: 14-00163119 • Address: 2300 N MASTERS DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00163119
Address
2300 N MASTERS DR, DALLAS, TX 75227
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-09T08:45:21.000
Status
Closed
Created Date
2014-05-08T08:45:21.000
Update Date
2014-05-08T14:25:38.000
Closed Date
2014-05-08T13:30:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2537818.6337934100
Y Coordinate
6961352.2227136200
Lat Long Location
2300 N MASTERS DR, DALLAS, TX, 75227
Unique Key
1120977584
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