311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00192640
Service Request Number: 14-00192640 • Address: 215 S CLINTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00192640
Address
215 S CLINTON AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-05T09:17:26.000
Status
Closed
Created Date
2014-05-27T09:17:26.000
Update Date
2014-05-29T12:40:39.000
Closed Date
2014-05-29T12:40:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2477930.5324667500
Y Coordinate
6957371.5767969200
Lat Long Location
215 S CLINTON AVE, DALLAS, TX, 75208
Unique Key
1122839058
14-00040480
Service Request Number: 14-00040480 • Address: MEDICAL DISTRICT DR & N STEMMONS FWY, DALLAS, 75207, DALLAS, TX • City Council District: 6
Service Request Number
14-00040480
Address
MEDICAL DISTRICT DR & N STEMMONS FWY, DALLAS, 75207, DALLAS, TX
City Council District
6
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-02-20T14:14:22.000
Status
Closed
Created Date
2014-02-05T14:14:22.000
Update Date
2014-02-06T08:52:24.000
Closed Date
2014-02-06T08:52:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478376.4221725200
Y Coordinate
6980372.1045686000
Unique Key
1113362059
14-00190260
Service Request Number: 14-00190260 • Address: 1146 S GILPIN AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00190260
Address
1146 S GILPIN AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-29T14:27:18.000
Status
Closed
Created Date
2014-05-23T14:27:18.000
Update Date
2014-05-23T14:29:11.000
Closed Date
2014-05-23T14:29:11.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466156.6243732800
Y Coordinate
6953839.2817002900
Lat Long Location
1146 S GILPIN AVE, DALLAS, TX, 75211
Unique Key
1122675050
14-00040341
Service Request Number: 14-00040341 • Address: S HAMPTON RD & W LEDBETTER DR, DALLAS, 75224, DALLAS, TX • City Council District: 3
Service Request Number
14-00040341
Address
S HAMPTON RD & W LEDBETTER DR, DALLAS, 75224, DALLAS, TX
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Speed Limit Change Request - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-04-10T12:57:58.000
Status
Closed
Created Date
2014-02-05T12:57:58.000
Update Date
2014-02-19T13:46:53.000
Closed Date
2014-02-19T13:46:52.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473881.0284944400
Y Coordinate
6938353.1462675500
Unique Key
1113353547
14-00197947
Service Request Number: 14-00197947 • Address: 2845 N PRAIRIE CREEK RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00197947
Address
2845 N PRAIRIE CREEK RD, DALLAS, TX 75227
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-06-03T13:54:59.000
Status
Closed
Created Date
2014-05-29T13:54:59.000
Update Date
2014-05-29T16:10:32.000
Closed Date
2014-05-29T16:10:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2532369.0530691200
Y Coordinate
6964445.2595021100
Lat Long Location
2845 N PRAIRIE CREEK RD, DALLAS, TX, 75227
Unique Key
1123162972
13-00542415
Service Request Number: 13-00542415 • Address: EDMONDSON AVE & WESTSIDE DR, DALLAS, 75209, DALLAS, TX 75209 • City Council District: 13
Service Request Number
13-00542415
Address
EDMONDSON AVE & WESTSIDE DR, DALLAS, 75209, DALLAS, TX 75209
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic - Road Hump Request - STS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-07T11:56:00.000
Status
Closed
Created Date
2013-10-24T11:56:00.000
Update Date
2013-10-29T17:52:34.000
Closed Date
2013-10-29T17:52:33.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2484721.1262834000
Y Coordinate
6990511.8254900900
Unique Key
1105872004
14-00188132
Service Request Number: 14-00188132 • Address: 2200 W MOCKINGBIRD LN, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00188132
Address
2200 W MOCKINGBIRD LN, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-28T11:56:35.000
Status
Closed
Created Date
2014-05-22T11:56:35.000
Update Date
2014-05-22T11:58:58.000
Closed Date
2014-05-22T11:58:57.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475868.9614336100
Y Coordinate
6987033.3902040600
Lat Long Location
2200 W MOCKINGBIRD LN, DALLAS, TX, 75235
Unique Key
1122506544
14-00168626
Service Request Number: 14-00168626 • Address: 117 N ACRES DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00168626
Address
117 N ACRES DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-14T16:06:16.000
Status
Closed
Created Date
2014-05-11T16:06:16.000
Update Date
2014-05-11T18:41:18.000
Closed Date
2014-05-11T18:41:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2540892.6448098700
Y Coordinate
6947218.5991712600
Lat Long Location
117 N ACRES DR, DALLAS, TX, 75217
Unique Key
1121305371
14-00190270
Service Request Number: 14-00190270 • Address: 1855 EMPIRE CENTRAL, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00190270
Address
1855 EMPIRE CENTRAL, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-10-01T14:30:41.000
Status
Closed
Created Date
2014-05-23T14:30:41.000
Update Date
2014-10-30T16:41:09.000
Closed Date
2014-10-30T16:41:07.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2472668.3271818400
Y Coordinate
6987491.4541755600
Lat Long Location
1855 EMPIRE, DALLAS, TX, 75235
Unique Key
1122676001
14-00190269
Service Request Number: 14-00190269 • Address: 1202 S GILPIN AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00190269
Address
1202 S GILPIN AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-29T14:30:00.000
Status
Closed
Created Date
2014-05-23T14:30:00.000
Update Date
2014-05-23T14:32:29.000
Closed Date
2014-05-23T14:32:29.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466166.7203084400
Y Coordinate
6953447.2914077300
Lat Long Location
1202 S GILPIN AVE, DALLAS, TX, 75211
Unique Key
1122675865
14-00188105
Service Request Number: 14-00188105 • Address: 1623 W PENTAGON PKWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00188105
Address
1623 W PENTAGON PKWY, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-16T11:47:09.000
Status
Closed
Created Date
2014-05-22T11:47:09.000
Update Date
2014-05-23T09:53:10.000
Closed Date
2014-05-23T09:53:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2476559.4437424200
Y Coordinate
6941827.5606235500
Lat Long Location
1623 W PENTAGON PKWY, DALLAS, TX, 75224
Unique Key
1122504942
14-00143761
Service Request Number: 14-00143761 • Address: 2252 S POLK ST, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00143761
Address
2252 S POLK ST, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-03T12:52:09.000
Status
Closed
Created Date
2014-04-26T12:52:09.000
Update Date
2014-04-28T09:36:16.000
Closed Date
2014-04-28T09:36:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2478975.3233586200
Y Coordinate
6950217.3389743000
Lat Long Location
2252 S POLK ST, DALLAS, TX, 75224
Unique Key
1119813188
14-00192704
Service Request Number: 14-00192704 • Address: 1508 W 12TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00192704
Address
1508 W 12TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-28T09:27:54.000
Status
Closed
Created Date
2014-05-27T09:27:54.000
Update Date
2014-05-27T10:40:36.000
Closed Date
2014-05-27T10:38:00.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2477000.5414750200
Y Coordinate
6956606.8249462500
Lat Long Location
1508 W 12TH ST, DALLAS, TX, 75208
Unique Key
1122842634
14-00191541
Service Request Number: 14-00191541 • Address: 915 S VAN BUREN AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00191541
Address
915 S VAN BUREN AVE, DALLAS, TX 75208
City Council District
1
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-24T08:10:13.000
Status
Closed
Created Date
2014-05-25T08:10:13.000
Update Date
2014-05-30T12:00:42.000
Closed Date
2014-05-30T12:00:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2480424.0267615100
Y Coordinate
6955040.1083288700
Lat Long Location
915 S VAN BUREN AVE, DALLAS, TX, 75208
Unique Key
1122770198
14-00120377
Service Request Number: 14-00120377 • Address: 2500 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00120377
Address
2500 N HASKELL AVE, DALLAS, TX 75204
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-04-16T11:01:33.000
Status
Closed
Created Date
2014-04-11T11:01:33.000
Update Date
2014-04-18T10:53:38.000
Closed Date
2014-04-18T10:53:37.000
Outcome
INFO ONLY - NO ACTION REQUIRED
Priority
Standard
Method Received Description
Phone
X Coordinate
2493941.8557557500
Y Coordinate
6980118.1175200900
Lat Long Location
2500 N HASKELL AVE, DALLAS, TX, 75204
Unique Key
1118401172
14-00120427
Service Request Number: 14-00120427 • Address: 2129 N PRAIRIE AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00120427
Address
2129 N PRAIRIE AVE, DALLAS, TX 75204
City Council District
2
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-25T11:20:32.000
Status
Closed
Created Date
2014-04-11T11:20:32.000
Update Date
2014-04-14T16:53:52.000
Closed Date
2014-04-14T16:53:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2496672.1637957800
Y Coordinate
6981434.8656093900
Lat Long Location
2129 N PRAIRIE AVE, DALLAS, TX, 75204
Unique Key
1118404083
14-00173441
Service Request Number: 14-00173441 • Address: 2425 N PRAIRIE CREEK RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00173441
Address
2425 N PRAIRIE CREEK RD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-26T08:01:28.000
Status
Closed
Created Date
2014-05-14T08:01:28.000
Update Date
2014-06-19T10:07:14.000
Closed Date
2014-06-19T10:07:12.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2532559.7068094600
Y Coordinate
6962190.1522980800
Lat Long Location
2425 N PRAIRIE CREEK RD, DALLAS, TX, 75227
Unique Key
1121597845
14-00192719
Service Request Number: 14-00192719 • Address: 1201 E 8TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00192719
Address
1201 E 8TH ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-30T09:30:57.000
Status
Closed
Created Date
2014-05-27T09:30:57.000
Update Date
2014-05-28T07:14:09.000
Closed Date
2014-05-28T07:14:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2488984.0297830100
Y Coordinate
6960457.6325001900
Lat Long Location
1201 E 8TH ST, DALLAS, TX, 75203
Unique Key
1122843427
14-00163271
Service Request Number: 14-00163271 • Address: 707 N OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00163271
Address
707 N OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-09T09:19:24.000
Status
Closed
Created Date
2014-05-08T09:19:24.000
Update Date
2014-05-08T09:30:40.000
Closed Date
2014-05-08T09:30:38.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Web
X Coordinate
2474297.0018689500
Y Coordinate
6960159.9735253500
Lat Long Location
707 N OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1120986925
14-00195058
Service Request Number: 14-00195058 • Address: 604 W 7TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00195058
Address
604 W 7TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-07-31T09:22:33.000
Status
Closed
Created Date
2014-05-28T09:22:33.000
Update Date
2014-07-09T16:28:59.000
Closed Date
2014-07-09T16:28:58.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481255.5882839900
Y Coordinate
6959466.3563266500
Lat Long Location
604 W 7TH ST, DALLAS, TX, 75208
Unique Key
1122988218
14-00155062
Service Request Number: 14-00155062 • Address: 336 W LOUISIANA AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00155062
Address
336 W LOUISIANA AVE, DALLAS, TX 75224
City Council District
1
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-16T16:30:58.000
Status
Closed
Created Date
2014-05-02T16:30:58.000
Update Date
2014-05-05T14:28:15.000
Closed Date
2014-05-05T14:28:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2482791.1867032700
Y Coordinate
6950156.2615843700
Lat Long Location
336 W LOUISIANA AVE, DALLAS, TX, 75224
Unique Key
1120491939
14-00143782
Service Request Number: 14-00143782 • Address: 2012 N FITZHUGH AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00143782
Address
2012 N FITZHUGH AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-05T13:09:41.000
Status
Closed
Created Date
2014-04-26T13:09:41.000
Update Date
2014-04-28T14:46:52.000
Closed Date
2014-04-28T14:46:51.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497120.6651282600
Y Coordinate
6981550.8907385000
Lat Long Location
2012 N FITZHUGH AVE, DALLAS, TX, 75204
Unique Key
1119814420
13-00524374
Service Request Number: 13-00524374 • Address: DENTON DR & WYMAN ST, DALLAS, 75235, DALLAS, TX • City Council District: 2
Service Request Number
13-00524374
Address
DENTON DR & WYMAN ST, DALLAS, 75235, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-20T17:11:31.000
Status
Closed
Created Date
2013-10-10T17:11:31.000
Update Date
2013-10-11T07:26:25.000
Closed Date
2013-10-11T07:26:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2471196.7731409200
Y Coordinate
6993774.8335197500
Unique Key
1104638372
14-00040512
Service Request Number: 14-00040512 • Address: ROYAL LN & HILLCREST RD, DALLAS, 75230, DALLAS, TX • City Council District: 13
Service Request Number
14-00040512
Address
ROYAL LN & HILLCREST RD, DALLAS, 75230, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-13T14:31:07.000
Status
Closed
Created Date
2014-02-05T14:31:07.000
Update Date
2014-02-06T06:47:42.000
Closed Date
2014-02-06T06:47:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493995.3646433500
Y Coordinate
7012728.1850660500
Unique Key
1113363685
13-00542477
Service Request Number: 13-00542477 • Address: 4541 VIA JAMES JACOB, DALLAS, TX 75211 • City Council District: 3
Service Request Number
13-00542477
Address
4541 VIA JAMES JACOB, DALLAS, TX 75211
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-11-03T12:17:26.000
Status
Closed
Created Date
2013-10-24T12:17:26.000
Update Date
2013-10-25T08:09:38.000
Closed Date
2013-10-25T08:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2461674.6062981800
Y Coordinate
6955121.5320986500
Lat Long Location
4541 VIA, DALLAS, TX, 75211
Unique Key
1105876051
14-00178862
Service Request Number: 14-00178862 • Address: 1926 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00178862
Address
1926 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-22T15:21:31.000
Status
Closed
Created Date
2014-05-16T15:21:31.000
Update Date
2014-05-16T15:22:54.000
Closed Date
2014-05-16T15:22:54.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491977.9174745200
Y Coordinate
6943760.5397945800
Lat Long Location
1926 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1121932889
14-00163096
Service Request Number: 14-00163096 • Address: 718 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00163096
Address
718 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-11T08:40:19.000
Status
Closed
Created Date
2014-05-08T08:40:19.000
Update Date
2014-05-08T10:33:29.000
Closed Date
2014-05-08T10:30:00.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2537923.2862642000
Y Coordinate
6951079.7711455900
Lat Long Location
718 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1120976113
13-00542545
Service Request Number: 13-00542545 • Address: OLIVE ST & HARRY HINES BLVD, DALLAS, 75201, DALLAS, TX • City Council District: 14
Service Request Number
13-00542545
Address
OLIVE ST & HARRY HINES BLVD, DALLAS, 75201, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-12T12:50:59.000
Status
Closed
Created Date
2013-10-24T12:50:59.000
Update Date
2013-10-25T16:56:26.000
Closed Date
2013-10-25T16:56:25.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Phone
X Coordinate
2488953.9094556100
Y Coordinate
6974953.7887544700
Unique Key
1105880278
14-00197881
Service Request Number: 14-00197881 • Address: 2814 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00197881
Address
2814 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-06-01T13:09:26.000
Status
Closed
Created Date
2014-05-29T13:09:26.000
Update Date
2014-05-29T14:44:56.000
Closed Date
2014-05-29T14:44:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2489546.2708553500
Y Coordinate
6946528.0036220700
Lat Long Location
2814 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1123158573
14-00163102
Service Request Number: 14-00163102 • Address: 2300 S ZANG BLVD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00163102
Address
2300 S ZANG BLVD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-15T08:41:18.000
Status
Closed
Created Date
2014-05-08T08:41:18.000
Update Date
2014-05-08T08:42:32.000
Closed Date
2014-05-08T08:42:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482014.6553212900
Y Coordinate
6949067.4857245800
Lat Long Location
2300 S ZANG BLVD, DALLAS, TX, 75224
Unique Key
1120976521
14-00120312
Service Request Number: 14-00120312 • Address: 1600 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00120312
Address
1600 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-16T10:42:59.000
Status
Closed
Created Date
2014-04-11T10:42:59.000
Update Date
2014-04-11T11:01:56.000
Closed Date
2014-04-11T11:01:55.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527215.9682389500
Y Coordinate
6956921.4052643400
Lat Long Location
1600 S BUCKNER BLVD, DALLAS, TX, 75217
Unique Key
1118397394
13-00542553
Service Request Number: 13-00542553 • Address: S BUCKNER BLVD & ELAM RD, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
13-00542553
Address
S BUCKNER BLVD & ELAM RD, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-03T12:56:09.000
Status
Closed
Created Date
2013-10-24T12:56:09.000
Update Date
2013-10-24T14:06:56.000
Closed Date
2013-10-24T14:06:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2527252.3682858200
Y Coordinate
6949566.7597316700
Unique Key
1105880757
14-00120367
Service Request Number: 14-00120367 • Address: 4803 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00120367
Address
4803 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-25T10:58:52.000
Status
Closed
Created Date
2014-04-11T10:58:52.000
Update Date
2016-02-09T08:56:51.000
Closed Date
2016-02-09T08:56:48.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2504496.5586794000
Y Coordinate
6973423.5810436500
Lat Long Location
4803 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1118400590
14-00197912
Service Request Number: 14-00197912 • Address: 1020 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00197912
Address
1020 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-11T13:33:11.000
Status
Closed
Created Date
2014-05-29T13:33:11.000
Update Date
2014-06-09T16:01:36.000
Closed Date
2014-06-09T16:01:35.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2478967.4092683000
Y Coordinate
6957314.0434384800
Lat Long Location
1020 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1123160639
14-00171111
Service Request Number: 14-00171111 • Address: 6646 E LOVERS LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
14-00171111
Address
6646 E LOVERS LN, DALLAS, TX 75214
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Drainage Ditch Repairs-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-07-17T06:42:26.000
Status
Closed
Created Date
2014-05-13T06:42:26.000
Update Date
2014-06-19T10:59:30.000
Closed Date
2014-06-19T10:59:30.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2507096.7506801700
Y Coordinate
6998429.9378312400
Lat Long Location
6646 E LOVERS LN, DALLAS, TX, 75214
Unique Key
1121454843
14-00143776
Service Request Number: 14-00143776 • Address: 1400 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00143776
Address
1400 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-05T13:02:46.000
Status
Closed
Created Date
2014-04-26T13:02:46.000
Update Date
2014-04-26T13:05:14.000
Closed Date
2014-04-26T13:05:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477564.6375942300
Y Coordinate
6948997.3586949800
Lat Long Location
1400 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1119814079
14-00188097
Service Request Number: 14-00188097 • Address: 1500 W PENTAGON PKWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00188097
Address
1500 W PENTAGON PKWY, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-25T11:45:14.000
Status
Closed
Created Date
2014-05-22T11:45:14.000
Update Date
2014-05-23T21:39:35.000
Closed Date
2014-05-23T21:39:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2477621.6574483400
Y Coordinate
6940784.7276605300
Lat Long Location
1500 W PENTAGON PKWY, DALLAS, TX, 75224
Unique Key
1122504654
14-00143763
Service Request Number: 14-00143763 • Address: 2400 S ZANG BLVD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00143763
Address
2400 S ZANG BLVD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-05T12:53:16.000
Status
Closed
Created Date
2014-04-26T12:53:16.000
Update Date
2014-04-26T12:55:53.000
Closed Date
2014-04-26T12:55:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482019.6032855800
Y Coordinate
6948775.5172292600
Lat Long Location
2400 S ZANG BLVD, DALLAS, TX, 75224
Unique Key
1119813310
14-00184838
Service Request Number: 14-00184838 • Address: 1420 E WACO AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00184838
Address
1420 E WACO AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-04T18:21:40.000
Status
Closed
Created Date
2014-05-20T18:21:40.000
Update Date
2014-06-10T13:40:25.000
Closed Date
2014-06-10T13:40:24.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490414.6868101100
Y Coordinate
6954699.4982744500
Lat Long Location
1420 E WACO AVE, DALLAS, TX, 75216
Unique Key
1122301845
14-00120370
Service Request Number: 14-00120370 • Address: 600 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00120370
Address
600 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-12T10:59:41.000
Status
Closed
Created Date
2014-04-11T10:59:41.000
Update Date
2014-04-11T10:59:43.000
Closed Date
2014-04-11T10:59:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Mass Entry
X Coordinate
2486527.8910114300
Y Coordinate
6935824.6610337300
Lat Long Location
600 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1118400776
14-00192720
Service Request Number: 14-00192720 • Address: 1739 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00192720
Address
1739 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-03T09:31:04.000
Status
Closed
Created Date
2014-05-27T09:31:04.000
Update Date
2014-05-27T09:36:11.000
Closed Date
2014-05-23T09:35:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535408.1906288400
Y Coordinate
6935909.9488533100
Lat Long Location
1739 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1122843508
14-00178878
Service Request Number: 14-00178878 • Address: 430 N DENVER ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00178878
Address
430 N DENVER ST, DALLAS, TX 75203
City Council District
1
Department
Department of Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-06T15:27:36.000
Status
Closed
Created Date
2014-05-16T15:27:36.000
Update Date
2014-05-19T10:22:27.000
Closed Date
2014-05-19T10:22:25.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2485251.6231653700
Y Coordinate
6960762.0003621200
Lat Long Location
430 N DENVER ST, DALLAS, TX, 75203
Unique Key
1121933850
14-00197971
Service Request Number: 14-00197971 • Address: 402 N AUGUSTA ST, DALLAS, TX 75214 • City Council District: 14
Service Request Number
14-00197971
Address
402 N AUGUSTA ST, DALLAS, TX 75214
City Council District
14
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-12T14:02:55.000
Status
Closed
Created Date
2014-05-29T14:02:55.000
Update Date
2014-05-30T18:17:34.000
Closed Date
2014-05-30T18:17:33.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2503233.5788201900
Y Coordinate
6979074.3590867000
Lat Long Location
402 N AUGUSTA ST, DALLAS, TX, 75214
Unique Key
1123164141
14-00164501
Service Request Number: 14-00164501 • Address: 1707 N HALL ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
14-00164501
Address
1707 N HALL ST, DALLAS, TX 75204
City Council District
14
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-14T14:51:28.000
Status
Closed
Created Date
2014-05-08T14:51:28.000
Update Date
2014-05-08T14:58:19.000
Closed Date
2014-05-08T14:58:18.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494143.4125144400
Y Coordinate
6976613.5004891400
Lat Long Location
1707 N HALL ST, DALLAS, TX, 75204
Unique Key
1121058407
13-00566408
Service Request Number: 13-00566408 • Address: PRESTON RD & WILLOW LN, DALLAS, 75230, DALLAS, TX • City Council District: 11
Service Request Number
13-00566408
Address
PRESTON RD & WILLOW LN, DALLAS, 75230, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-21T20:59:21.000
Status
Closed
Created Date
2013-11-11T20:59:21.000
Update Date
2013-11-12T13:04:22.000
Closed Date
2013-11-12T13:04:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489052.6492292900
Y Coordinate
7019396.2207176700
Unique Key
1107472538
14-00124535
Service Request Number: 14-00124535 • Address: 135 N LONGACRE LN, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00124535
Address
135 N LONGACRE LN, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-18T02:09:06.000
Status
Closed
Created Date
2014-04-15T02:09:06.000
Update Date
2014-04-15T11:35:34.000
Closed Date
2014-04-15T11:35:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2519381.6702614900
Y Coordinate
6947331.3905055000
Lat Long Location
135 N LONGACRE LN, DALLAS, TX, 75217
Unique Key
1118655540
14-00184919
Service Request Number: 14-00184919 • Address: 114 S HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00184919
Address
114 S HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-28T21:03:28.000
Status
Closed
Created Date
2014-05-20T21:03:28.000
Update Date
2014-05-20T21:19:02.000
Closed Date
2014-05-20T21:19:01.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473713.3761319700
Y Coordinate
6957992.9734469600
Lat Long Location
114 S HAMPTON RD, DALLAS, TX, 75208
Unique Key
1122310364
14-00190127
Service Request Number: 14-00190127 • Address: 2742 W 12TH ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00190127
Address
2742 W 12TH ST, DALLAS, TX 75211
City Council District
1
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-07T13:35:35.000
Status
Closed
Created Date
2014-05-23T13:35:35.000
Update Date
2014-05-29T07:18:16.000
Closed Date
2014-05-29T07:18:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2471112.6934127400
Y Coordinate
6956509.4859230700
Lat Long Location
2742 W 12TH ST, DALLAS, TX, 75211
Unique Key
1122663189
14-00180748
Service Request Number: 14-00180748 • Address: 4151 N CENTRAL EXPY, DALLAS, TX 75205 • City Council District: 14
Service Request Number
14-00180748
Address
4151 N CENTRAL EXPY, DALLAS, TX 75205
City Council District
14
Department
Code Compliance District Group
Service Request Type
Noise Pollution - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-03T09:05:37.000
Status
Duplicate (closed)
Created Date
2014-05-19T09:05:37.000
Update Date
2014-05-20T11:06:15.000
Closed Date
2014-05-20T11:06:15.000
Priority
Standard
Method Received Description
Web
X Coordinate
2493746.8200859900
Y Coordinate
6983557.6933926700
Lat Long Location
4151 N CENTRAL EXPY, DALLAS, TX, 75205
Unique Key
1122056195
14-00163018
Service Request Number: 14-00163018 • Address: 131 NORTH SHORE DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00163018
Address
131 NORTH SHORE DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-14T08:16:17.000
Status
Closed
Created Date
2014-05-08T08:16:17.000
Update Date
2014-06-18T07:50:01.000
Closed Date
2014-06-18T07:50:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484395.3622420200
Y Coordinate
6953525.5837726900
Lat Long Location
131 NORTH SHORE DR, DALLAS, TX, 75216
Unique Key
1120970810