311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00163055
Service Request Number: 14-00163055 • Address: 406 AVENUE J, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00163055
Address
406 AVENUE J, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-19T08:28:37.000
Status
Closed
Created Date
2014-05-08T08:28:37.000
Update Date
2014-05-13T10:30:29.000
Closed Date
2014-05-13T10:29:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2494134.2698490900
Y Coordinate
6958255.3806706600
Lat Long Location
406 AVENUE, DALLAS, TX, 75203
Unique Key
1120973443
14-00162897
Service Request Number: 14-00162897 • Address: 418 S MOROCCO AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00162897
Address
418 S MOROCCO AVE, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-11T01:58:44.000
Status
Closed
Created Date
2014-05-08T01:58:44.000
Update Date
2014-05-08T03:50:48.000
Closed Date
2014-05-08T03:50:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2457314.2072155500
Y Coordinate
6956965.4027331400
Lat Long Location
418 S MOROCCO AVE, DALLAS, TX, 75211
Unique Key
1120962920
14-00162800
Service Request Number: 14-00162800 • Address: 5100 S POLK ST, DALLAS, TX 75232 • City Council District: 4
Service Request Number
14-00162800
Address
5100 S POLK ST, DALLAS, TX 75232
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-05-14T19:51:18.000
Status
Closed
Created Date
2014-05-07T19:51:18.000
Update Date
2014-05-08T06:49:38.000
Closed Date
2014-05-08T06:49:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479232.8999147000
Y Coordinate
6935560.9184574900
Lat Long Location
5100 S POLK ST, DALLAS, TX, 75232
Unique Key
1120954595
14-00171168
Service Request Number: 14-00171168 • Address: 2004 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00171168
Address
2004 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-25T07:55:15.000
Status
Closed
Created Date
2014-05-13T07:55:15.000
Update Date
2014-05-23T09:37:01.000
Closed Date
2014-05-22T09:36:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493990.8426969000
Y Coordinate
6947217.6112418500
Lat Long Location
2004 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1121458642
14-00190253
Service Request Number: 14-00190253 • Address: 1128 S GILPIN AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00190253
Address
1128 S GILPIN AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-29T14:25:14.000
Status
Closed
Created Date
2014-05-23T14:25:14.000
Update Date
2014-05-23T14:26:50.000
Closed Date
2014-05-23T14:26:50.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466153.6789175600
Y Coordinate
6953955.8560759000
Lat Long Location
1128 S GILPIN AVE, DALLAS, TX, 75211
Unique Key
1122674481
14-00194088
Service Request Number: 14-00194088 • Address: 2231 W LEDBETTER DR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00194088
Address
2231 W LEDBETTER DR, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-30T15:36:29.000
Status
Closed
Created Date
2014-05-27T15:36:29.000
Update Date
2014-05-27T15:38:08.000
Closed Date
2014-05-27T15:38:07.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474505.3545209400
Y Coordinate
6938417.7439450400
Lat Long Location
2231 W LEDBETTER DR, DALLAS, TX, 75224
Unique Key
1122924432
14-00143758
Service Request Number: 14-00143758 • Address: 1719 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00143758
Address
1719 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T12:49:15.000
Status
Closed
Created Date
2014-04-26T12:49:15.000
Update Date
2014-05-31T07:26:33.000
Closed Date
2014-05-31T07:26:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486771.5362585600
Y Coordinate
6951620.0891855300
Lat Long Location
1719 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1119812993
14-00190281
Service Request Number: 14-00190281 • Address: 1855 EMPIRE CENTRAL, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00190281
Address
1855 EMPIRE CENTRAL, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-10-01T14:35:10.000
Status
Closed
Created Date
2014-05-23T14:35:10.000
Update Date
2014-10-30T16:41:59.000
Closed Date
2014-10-30T16:41:56.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2472668.3271818400
Y Coordinate
6987491.4541755600
Lat Long Location
1855 EMPIRE, DALLAS, TX, 75235
Unique Key
1122677175
13-00542867
Service Request Number: 13-00542867 • Address: N CLINTON AVE & W DAVIS ST, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
13-00542867
Address
N CLINTON AVE & W DAVIS ST, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-03T15:17:53.000
Status
Closed
Created Date
2013-10-24T15:17:53.000
Update Date
2013-10-29T09:22:03.000
Closed Date
2013-10-29T09:22:03.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2477953.5865510600
Y Coordinate
6959632.1232783100
Unique Key
1105901810
13-00542945
Service Request Number: 13-00542945 • Address: 5611 W PURDUE AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
13-00542945
Address
5611 W PURDUE AVE, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-03T15:39:45.000
Status
Closed
Created Date
2013-10-24T15:39:45.000
Update Date
2013-10-28T09:22:07.000
Closed Date
2013-10-28T09:22:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2485242.1551839800
Y Coordinate
6997867.3756917400
Lat Long Location
5611 W PURDUE AVE, DALLAS, TX, 75209
Unique Key
1105906263
14-00163526
Service Request Number: 14-00163526 • Address: 3300 N WINNETKA AVE, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00163526
Address
3300 N WINNETKA AVE, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-13T10:20:35.000
Status
Closed
Created Date
2014-05-08T10:20:35.000
Update Date
2014-05-09T09:16:04.000
Closed Date
2014-05-09T09:16:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2478734.6987647300
Y Coordinate
6971251.9246684400
Lat Long Location
3300 N WINNETKA AVE, DALLAS, TX, 75212
Unique Key
1121002019
13-00542813
Service Request Number: 13-00542813 • Address: 13 WAX BERRY, DALLAS, TX 75249 • Department: Code Compliance District Group
Service Request Number
13-00542813
Address
13 WAX BERRY, DALLAS, TX 75249
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-12-01T15:02:19.000
Status
Closed
Created Date
2013-10-24T15:02:19.000
Update Date
2013-11-12T21:34:48.000
Closed Date
2013-11-04T21:34:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
13 WAX, DALLAS, TX, 75249
Unique Key
1105898529
14-00173662
Service Request Number: 14-00173662 • Address: 1200 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00173662
Address
1200 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-29T08:55:53.000
Status
Closed
Created Date
2014-05-14T08:55:53.000
Update Date
2014-05-23T13:05:43.000
Closed Date
2014-05-23T13:05:42.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2487698.1636257700
Y Coordinate
6954471.3584209200
Lat Long Location
1200 S EWING AVE, DALLAS, TX, 75216
Unique Key
1121611618
14-00024731
Service Request Number: 14-00024731 • Address: KENESAW DR & FEW ST, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
14-00024731
Address
KENESAW DR & FEW ST, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-01-26T10:51:54.000
Status
Closed
Created Date
2014-01-23T10:51:54.000
Update Date
2014-01-23T14:25:47.000
Closed Date
2014-01-23T14:25:47.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2457933.8132754400
Y Coordinate
6967808.5855655300
Unique Key
1112392930
13-00542832
Service Request Number: 13-00542832 • Address: 3 PINEBERRY, DALLAS, TX 75249 • Department: Code Compliance District Group
Service Request Number
13-00542832
Address
3 PINEBERRY, DALLAS, TX 75249
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-12-01T15:06:24.000
Status
Closed
Created Date
2013-10-24T15:06:24.000
Update Date
2013-11-12T21:28:37.000
Closed Date
2013-11-04T21:28:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
3 PINEBERRY, DALLAS, TX, 75249
Unique Key
1105899571
14-00185103
Service Request Number: 14-00185103 • Address: 3119 N WINNETKA AVE, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00185103
Address
3119 N WINNETKA AVE, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-03T08:12:47.000
Status
Closed
Created Date
2014-05-21T08:12:47.000
Update Date
2014-06-16T12:05:17.000
Closed Date
2014-06-16T12:05:16.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478704.1779135400
Y Coordinate
6970629.3878864300
Lat Long Location
3119 N WINNETKA AVE, DALLAS, TX, 75212
Unique Key
1122322938
13-00617472
Service Request Number: 13-00617472 • Address: FLASK DR & NANDINA DR, DALLAS, 75241, DALLAS, TX • City Council District: 8
Service Request Number
13-00617472
Address
FLASK DR & NANDINA DR, DALLAS, 75241, DALLAS, TX
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-10T18:08:28.000
Status
Closed
Created Date
2013-12-30T18:08:28.000
Update Date
2014-01-02T14:00:18.000
Closed Date
2014-01-02T14:00:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2500353.0462933800
Y Coordinate
6927371.2665906800
Unique Key
1110753267
14-00173829
Service Request Number: 14-00173829 • Address: 614 S VERNON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00173829
Address
614 S VERNON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-17T09:32:34.000
Status
Closed
Created Date
2014-05-14T09:32:34.000
Update Date
2014-05-15T18:59:08.000
Closed Date
2014-05-15T18:59:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2480093.2770495200
Y Coordinate
6956223.5790587900
Lat Long Location
614 S VERNON AVE, DALLAS, TX, 75208
Unique Key
1121621703
14-00204338
Service Request Number: 14-00204338 • Address: 1100 W KIEST BLVD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00204338
Address
1100 W KIEST BLVD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-07-09T08:57:52.000
Status
Closed
Created Date
2014-06-03T08:57:52.000
Update Date
2014-06-05T16:18:33.000
Closed Date
2014-06-05T16:18:33.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2479003.0819491100
Y Coordinate
6943722.2536191400
Lat Long Location
1100 W KIEST BLVD, DALLAS, TX, 75224
Unique Key
1123570347
14-00196788
Service Request Number: 14-00196788 • Address: 1430 OWEGA AVE, DALLAS, TX • City Council District: 4
Service Request Number
14-00196788
Address
1430 OWEGA AVE, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-10T23:40:53.000
Status
Duplicate (closed)
Created Date
2014-05-28T23:40:53.000
Update Date
2014-06-19T09:25:40.000
Closed Date
2014-06-19T09:25:40.000
Priority
Standard
Method Received Description
Web
X Coordinate
2491024.0244151100
Y Coordinate
6936731.2012882100
Lat Long Location
1430 OWEGA AVE, DALLAS, TX
Unique Key
1123088266
14-00192722
Service Request Number: 14-00192722 • Address: 4558 W KIEST BLVD, DALLAS, TX 75236 • City Council District: 3
Service Request Number
14-00192722
Address
4558 W KIEST BLVD, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
A/C Inoperable Apts - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-05T09:31:14.000
Status
Closed
Created Date
2014-05-27T09:31:14.000
Update Date
2014-05-28T16:29:35.000
Closed Date
2014-05-28T16:29:34.000
Outcome
Resolved - Through Citizen Action
Priority
Urgent
Method Received Description
Phone
X Coordinate
2461596.3743592000
Y Coordinate
6943410.8096274600
Lat Long Location
4558 W KIEST BLVD, DALLAS, TX, 75236
Unique Key
1122843644
13-00617452
Service Request Number: 13-00617452 • Address: C F HAWN FWY & S ST AUGUSTINE DR, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
13-00617452
Address
C F HAWN FWY & S ST AUGUSTINE DR, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-02-05T17:40:39.000
Status
Closed
Created Date
2013-12-30T17:40:39.000
Update Date
2013-12-31T07:58:33.000
Closed Date
2013-12-31T07:58:32.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2535341.7085630100
Y Coordinate
6943410.1819747200
Unique Key
1110752008
14-00163168
Service Request Number: 14-00163168 • Address: 2910 N HALL ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
14-00163168
Address
2910 N HALL ST, DALLAS, TX 75204
City Council District
14
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-07-14T08:55:37.000
Status
Closed
Created Date
2014-05-08T08:55:37.000
Update Date
2014-07-11T13:16:40.000
Closed Date
2014-07-11T13:16:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491238.4505113900
Y Coordinate
6979530.2263528300
Lat Long Location
2910 N HALL ST, DALLAS, TX, 75204
Unique Key
1120980639
14-00194062
Service Request Number: 14-00194062 • Address: 6600 S POLK ST, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00194062
Address
6600 S POLK ST, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-30T15:30:05.000
Status
Closed
Created Date
2014-05-27T15:30:05.000
Update Date
2014-05-27T15:31:30.000
Closed Date
2014-05-27T15:31:29.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479329.5621533300
Y Coordinate
6929885.7164755300
Lat Long Location
6600 S POLK ST, DALLAS, TX, 75232
Unique Key
1122922920
13-00617566
Service Request Number: 13-00617566 • Address: CEDAR SPRINGS RD & OAK LAWN AVE, DALLAS, 75219, DALLAS, TX • City Council District: 14
Service Request Number
13-00617566
Address
CEDAR SPRINGS RD & OAK LAWN AVE, DALLAS, 75219, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Non Dispatch/Other - STS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-01-10T06:43:26.000
Status
Closed
Created Date
2013-12-31T06:43:26.000
Update Date
2013-12-31T12:44:07.000
Closed Date
2013-12-31T12:44:07.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
311 IVR
X Coordinate
2488107.0871317600
Y Coordinate
6981443.3980207500
Unique Key
1110761289
14-00171102
Service Request Number: 14-00171102 • Address: 3831 N PRAIRIE CREEK RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00171102
Address
3831 N PRAIRIE CREEK RD, DALLAS, TX 75227
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-19T01:20:29.000
Status
Closed
Created Date
2014-05-13T01:20:29.000
Update Date
2014-06-04T05:18:09.000
Closed Date
2014-06-04T05:18:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2532330.6168269800
Y Coordinate
6968033.3725414000
Lat Long Location
3831 N PRAIRIE CREEK RD, DALLAS, TX, 75227
Unique Key
1121453978
13-00542829
Service Request Number: 13-00542829 • Address: 7 PINEBERRY, DALLAS, TX 75249 • Department: Code Compliance District Group
Service Request Number
13-00542829
Address
7 PINEBERRY, DALLAS, TX 75249
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-12-01T15:05:51.000
Status
Closed
Created Date
2013-10-24T15:05:51.000
Update Date
2013-11-12T21:26:26.000
Closed Date
2013-11-04T21:26:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
7 PINEBERRY, DALLAS, TX, 75249
Unique Key
1105899415
13-00542871
Service Request Number: 13-00542871 • Address: E NORTHWEST HWY & N BUCKNER BLVD, DALLAS, 75238, DALLAS, TX 75218 • City Council District: 9
Service Request Number
13-00542871
Address
E NORTHWEST HWY & N BUCKNER BLVD, DALLAS, 75238, DALLAS, TX 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-25T15:18:37.000
Status
Closed
Created Date
2013-10-24T15:18:37.000
Update Date
2013-10-25T14:53:49.000
Closed Date
2013-10-25T12:25:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Web
X Coordinate
2515106.5004047500
Y Coordinate
7000745.5754015400
Unique Key
1105902001
14-00191523
Service Request Number: 14-00191523 • Address: 318 AVENUE G, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00191523
Address
318 AVENUE G, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-28T06:53:46.000
Status
Closed
Created Date
2014-05-25T06:53:46.000
Update Date
2014-05-25T07:48:15.000
Closed Date
2014-05-25T07:46:00.000
Outcome
Resolved - Through Citizen Action
Priority
Urgent
Method Received Description
Phone
X Coordinate
2493225.4567499300
Y Coordinate
6958613.1509615000
Lat Long Location
318 AVENUE, DALLAS, TX, 75203
Unique Key
1122768968
14-00180985
Service Request Number: 14-00180985 • Address: 2728 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00180985
Address
2728 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-23T10:24:03.000
Status
Closed
Created Date
2014-05-19T10:24:03.000
Update Date
2014-05-19T10:25:31.000
Closed Date
2014-05-19T10:25:30.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468311.8705209900
Y Coordinate
6969091.2955984000
Lat Long Location
2728 N WESTMORELAND RD, DALLAS, TX, 75212
Unique Key
1122072623
13-00617549
Service Request Number: 13-00617549 • Address: SAM HOUSTON RD & N MASTERS DR, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
13-00617549
Address
SAM HOUSTON RD & N MASTERS DR, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-03-06T22:50:34.000
Status
Closed
Created Date
2013-12-30T22:50:34.000
Update Date
2014-05-21T11:10:22.000
Closed Date
2014-05-12T11:10:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2537830.9695973700
Y Coordinate
6966715.3984274000
Unique Key
1110759972
14-00198037
Service Request Number: 14-00198037 • Address: 118 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00198037
Address
118 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-09T14:33:01.000
Status
Closed
Created Date
2014-05-29T14:33:01.000
Update Date
2014-06-02T11:12:17.000
Closed Date
2014-06-02T11:12:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2476082.2642203200
Y Coordinate
6957819.0074974600
Lat Long Location
118 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1123167631
13-00617485
Service Request Number: 13-00617485 • Address: W JEFFERSON BLVD & N HAMPTON RD, DALLAS, 75208, DALLAS, TX 75208 • City Council District: 1
Service Request Number
13-00617485
Address
W JEFFERSON BLVD & N HAMPTON RD, DALLAS, 75208, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-04-02T18:20:28.000
Status
Closed
Created Date
2013-12-30T18:20:28.000
Update Date
2013-12-31T06:59:34.000
Closed Date
2013-12-31T06:59:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473615.9398238600
Y Coordinate
6958960.2278572000
Unique Key
1110754008
13-00617487
Service Request Number: 13-00617487 • Address: C F HAWN FWY & S ST AUGUSTINE DR, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
13-00617487
Address
C F HAWN FWY & S ST AUGUSTINE DR, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-01-02T18:26:21.000
Status
Closed
Created Date
2013-12-30T18:26:21.000
Update Date
2014-01-03T15:05:32.000
Closed Date
2014-01-03T15:05:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2535341.7085630100
Y Coordinate
6943410.1819747200
Unique Key
1110754129
14-00163197
Service Request Number: 14-00163197 • Address: 2615 W COLORADO BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00163197
Address
2615 W COLORADO BLVD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-11T09:02:57.000
Status
Closed
Created Date
2014-05-08T09:02:57.000
Update Date
2014-05-08T18:00:05.000
Closed Date
2014-05-08T18:00:04.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2471161.7518065000
Y Coordinate
6963269.0412928500
Lat Long Location
2615 W COLORADO BLVD, DALLAS, TX, 75211
Unique Key
1120982686
14-00191495
Service Request Number: 14-00191495 • Address: 1462 SAX LEIGH DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00191495
Address
1462 SAX LEIGH DR, DALLAS, TX 75241
City Council District
8
Department
Management Services
Service Request Type
Water Payments & Billing Inquiry - SCS
Ert Estimated Response Time
4
Overall Service Request Due Date
2014-06-25T00:13:12.000
Status
Closed
Created Date
2014-05-25T00:13:12.000
Update Date
2014-06-04T08:57:11.000
Closed Date
2014-06-04T08:55:00.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2491635.9861421100
Y Coordinate
6930065.9647879200
Lat Long Location
1462 SAX LEIGH DR, DALLAS, TX, 75241
Unique Key
1122767154
14-00200551
Service Request Number: 14-00200551 • Address: 309 W KIEST BLVD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00200551
Address
309 W KIEST BLVD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-14T17:47:36.000
Status
Duplicate (closed)
Created Date
2014-05-30T17:47:36.000
Update Date
2014-07-02T16:21:03.000
Closed Date
2014-07-02T16:21:03.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2482617.4174645300
Y Coordinate
6943686.7398759500
Lat Long Location
309 W KIEST BLVD, DALLAS, TX, 75224
Unique Key
1123328006
14-00185043
Service Request Number: 14-00185043 • Address: 3600 S WESTMORELAND RD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00185043
Address
3600 S WESTMORELAND RD, DALLAS, TX 75233
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-11T07:47:28.000
Status
Closed
Created Date
2014-05-21T07:47:28.000
Update Date
2014-05-29T16:04:40.000
Closed Date
2014-05-29T16:04:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2467288.5960135400
Y Coordinate
6941613.8647751300
Lat Long Location
3600 S WESTMORELAND RD, DALLAS, TX, 75233
Unique Key
1122319089
14-00194153
Service Request Number: 14-00194153 • Address: 3106 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00194153
Address
3106 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-30T15:51:15.000
Status
Closed
Created Date
2014-05-27T15:51:15.000
Update Date
2014-05-28T08:02:00.000
Closed Date
2014-05-28T08:01:59.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2486908.0324429200
Y Coordinate
6944455.0050510100
Lat Long Location
3106 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1122928293
14-00192687
Service Request Number: 14-00192687 • Address: 103 N MERRIFIELD RD, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00192687
Address
103 N MERRIFIELD RD, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-09T09:25:03.000
Status
Closed
Created Date
2014-05-27T09:25:03.000
Update Date
2014-06-26T08:59:05.000
Closed Date
2014-06-26T08:59:05.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2452696.8867351900
Y Coordinate
6957923.2976373300
Lat Long Location
103 N MERRIFIELD RD, DALLAS, TX, 75211
Unique Key
1122841783
14-00163298
Service Request Number: 14-00163298 • Address: 1618 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00163298
Address
1618 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-15T09:25:27.000
Status
Closed
Created Date
2014-05-08T09:25:27.000
Update Date
2014-05-08T09:26:48.000
Closed Date
2014-05-08T09:26:48.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476868.4836653300
Y Coordinate
6948989.6758639600
Lat Long Location
1618 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1120988622
13-00617441
Service Request Number: 13-00617441 • Address: JUPITER RD AND ROYAL OAKS, DALLAS, TX • Department: Code Compliance District Group
Service Request Number
13-00617441
Address
JUPITER RD AND ROYAL OAKS, DALLAS, TX
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-02-05T17:22:28.000
Status
Closed
Created Date
2013-12-30T17:22:28.000
Update Date
2013-12-31T09:38:49.000
Closed Date
2013-12-31T09:38:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
JUPITER RD, DALLAS, TX
Unique Key
1110751317
14-00209314
Service Request Number: 14-00209314 • Address: 222 S ACRES DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00209314
Address
222 S ACRES DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-16T11:13:13.000
Status
Closed
Created Date
2014-06-05T11:13:13.000
Update Date
2014-06-09T10:19:55.000
Closed Date
2014-06-09T10:19:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2540795.2802090900
Y Coordinate
6946270.9037520000
Lat Long Location
222 S ACRES DR, DALLAS, TX, 75217
Unique Key
1123863460
14-00163482
Service Request Number: 14-00163482 • Address: 2900 N PRAIRIE CREEK RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00163482
Address
2900 N PRAIRIE CREEK RD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-15T10:08:16.000
Status
Closed
Created Date
2014-05-08T10:08:16.000
Update Date
2014-05-08T10:11:11.000
Closed Date
2014-05-08T10:11:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mass Entry
X Coordinate
2532429.7568989100
Y Coordinate
6964870.5371079500
Lat Long Location
2900 N PRAIRIE CREEK RD, DALLAS, TX, 75227
Unique Key
1120999309
14-00194063
Service Request Number: 14-00194063 • Address: 2037 N BECKLEY AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00194063
Address
2037 N BECKLEY AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Public Works
Service Request Type
Construction - Right of Way - PBW
Ert Estimated Response Time
4
Overall Service Request Due Date
2014-06-16T15:30:32.000
Status
Closed
Created Date
2014-05-27T15:30:32.000
Update Date
2014-06-04T09:06:33.000
Closed Date
2014-06-04T09:06:33.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2483936.0446099100
Y Coordinate
6966671.3349576800
Lat Long Location
2037 N BECKLEY AVE, DALLAS, TX, 75208
Unique Key
1122922994
14-00171156
Service Request Number: 14-00171156 • Address: 2004 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00171156
Address
2004 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-25T07:46:51.000
Status
Closed
Created Date
2014-05-13T07:46:51.000
Update Date
2014-05-23T09:34:37.000
Closed Date
2014-05-22T09:34:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493990.8426969000
Y Coordinate
6947217.6112418500
Lat Long Location
2004 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1121457784
14-00183375
Service Request Number: 14-00183375 • Address: 3203 S EDGEFIELD AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00183375
Address
3203 S EDGEFIELD AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-02T10:07:18.000
Status
Closed
Created Date
2014-05-20T10:07:18.000
Update Date
2014-05-22T15:10:13.000
Closed Date
2014-05-22T15:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477766.4729060900
Y Coordinate
6945657.7779613800
Lat Long Location
3203 S EDGEFIELD AVE, DALLAS, TX, 75224
Unique Key
1122216455
14-00184949
Service Request Number: 14-00184949 • Address: 2700 E ATOLL DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00184949
Address
2700 E ATOLL DR, DALLAS, TX 75216
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-26T23:31:06.000
Status
Closed
Created Date
2014-05-20T23:31:06.000
Update Date
2014-05-30T05:33:51.000
Closed Date
2014-05-30T05:33:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2491428.1859165000
Y Coordinate
6947185.2397788600
Lat Long Location
2700 E ATOLL DR, DALLAS, TX, 75216
Unique Key
1122312499
13-00572977
Service Request Number: 13-00572977 • Address: W DAVIS ST & N TYLER ST, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
13-00572977
Address
W DAVIS ST & N TYLER ST, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-25T19:38:47.000
Status
Closed
Created Date
2013-11-15T19:38:47.000
Update Date
2013-11-18T10:08:19.000
Closed Date
2013-11-18T10:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479560.2569170500
Y Coordinate
6959652.9686964100
Unique Key
1107893694
14-00190258
Service Request Number: 14-00190258 • Address: 1855 EMPIRE CENTRAL, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00190258
Address
1855 EMPIRE CENTRAL, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-10-01T14:26:56.000
Status
Closed
Created Date
2014-05-23T14:26:56.000
Update Date
2014-10-30T16:39:24.000
Closed Date
2014-10-30T16:39:21.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2472668.3271818400
Y Coordinate
6987491.4541755600
Lat Long Location
1855 EMPIRE, DALLAS, TX, 75235
Unique Key
1122674904